Computer only recognizes nano when hold switch is on

My computer only recognizes my nano when the hold switch is on. With it on I can connect, sync, and eject, but as soon as I turn the hold switch off the ipod goes off and I cannot turn it back on unless I switch the hold back on and connect. I have tried all 5 R's and have tried connecting on another computer. Someone please help.

Is your iTunes software up-to-date? Version 7.0.2.16 is the most current. Also, is your iPod firmware up-to-date? I believe version 1.1.1 is the most current. If they are not current, connect your ipod to the computer again and try to update first the iTunes version and then the iPod. This may help.
Also, you mentioned you have tried plugging the iPod into other computers...are you getting the same results? If the above doesn't help any and you have gone through all of the 5 R's it's possible you have a faulty unit and may want to exchange (if you are still within the return period for where ever you purchased your player. This varies but I believe it ranges from 14 days to 30 days. Check your receipt) or return it under warranty.

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