Computer randomly crashing and restarting.
I recently upgraded my 2010 Macbook Pro to Mountain Lion OSX. Ever since I upgraded my computer has been randomly crashing and restarting itself. I have looked online for many solutions. I have tried editing settings in system prefereneces, a hard drive repair, a fresh instal of the operating system, and even bringing the laptop into a local apple store. They did some diagnostic checks and a hard drive repair and sent me on my way. Even after all this it is still randomly crashing and restarting itself.
The issue most often happens after being in sleep mode for a little while, atlhough it still occurs randomly throughout the day.I will bring it out of sleep mode and it will restart itself in the next minute or so.
I copied a crash report since I have seen many people posting them here. I hope that you guys can help me identify the problem and fix it. I need to use this computer for school and I have many urgent projects coming up. I am covered under apple care, so a part replacement is not an issue. Any insight into the issue would be greatly appreciated. Thanks - Andy
Crash Report
Interval Since Last Panic Report: 652009 sec
Panics Since Last Report: 26
Anonymous UUID: 01A39A60-7EC3-7EF0-E13B-CB5A3447CA73
Thu Apr 4 09:53:29 2013
panic(cpu 3 caller 0xffffff7f8a7637f2): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff808460a000 0x0a5480a2, D0, P3/4
Backtrace (CPU 3), Frame : Return Address
0xffffff808387af80 : 0xffffff8008c1d626
0xffffff808387aff0 : 0xffffff7f8a7637f2
0xffffff808387b0b0 : 0xffffff7f8a8603b9
0xffffff808387b110 : 0xffffff7f8a86042e
0xffffff808387b180 : 0xffffff7f8ab78c82
0xffffff808387b2b0 : 0xffffff7f8a886fe8
0xffffff808387b2f0 : 0xffffff7f8a76b567
0xffffff808387b3a0 : 0xffffff7f8a76905a
0xffffff808387b5a0 : 0xffffff7f8a76a983
0xffffff808387b670 : 0xffffff7f8ad68790
0xffffff808387b730 : 0xffffff7f8ad93f98
0xffffff808387b7b0 : 0xffffff7f8ad7b308
0xffffff808387b810 : 0xffffff7f8ad7bbe9
0xffffff808387b860 : 0xffffff7f8ad7c09b
0xffffff808387b8d0 : 0xffffff7f8ad7c8d1
0xffffff808387b910 : 0xffffff7f8ad4834f
0xffffff808387ba90 : 0xffffff7f8ad78e39
0xffffff808387bb50 : 0xffffff7f8ad46de8
0xffffff808387bba0 : 0xffffff80090650c9
0xffffff808387bbc0 : 0xffffff8009066670
0xffffff808387bc20 : 0xffffff800906408f
0xffffff808387bd70 : 0xffffff8008c984a1
0xffffff808387be80 : 0xffffff8008c20aed
0xffffff808387beb0 : 0xffffff8008c10448
0xffffff808387bf00 : 0xffffff8008c1961b
0xffffff808387bf70 : 0xffffff8008ca5dd6
0xffffff808387bfb0 : 0xffffff8008ccdd43
Kernel Extensions in backtrace:
com.apple.NVDAResman(8.1)[A26D2A3D-C06F-3A0F-BCFF-901A98C93C3D]@0xffffff7f8a706 000->0xffffff7f8aa12fff
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f89217000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[38C214C0-83C8-3594-8A4C-DC6AC3FEC163]@0xff ffff7f8a10c000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[74E3E50F-E50A-3073-8C96-06F854292A91]@0 xffffff7f8a074000
com.apple.nvidia.nv50hal(8.1)[5F021999-8B18-3BD5-9B98-90617E638A63]@0xffffff7f8 aa13000->0xffffff7f8ad34fff
dependency: com.apple.NVDAResman(8.1.0)[A26D2A3D-C06F-3A0F-BCFF-901A98C93C3D]@0xffffff7f8a7 06000
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f89217000
com.apple.GeForce(8.1)[A15BB65E-3501-340F-87CB-2FD2BAD33E35]@0xffffff7f8ad35000 ->0xffffff7f8ae01fff
dependency: com.apple.NVDAResman(8.1.0)[A26D2A3D-C06F-3A0F-BCFF-901A98C93C3D]@0xffffff7f8a7 06000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[38C214C0-83C8-3594-8A4C-DC6AC3FEC163]@0xff ffff7f8a10c000
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f89217000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[74E3E50F-E50A-3073-8C96-06F854292A91]@0 xffffff7f8a074000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
12D78
Kernel version:
Darwin Kernel Version 12.3.0: Sun Jan 6 22:37:10 PST 2013; root:xnu-2050.22.13~1/RELEASE_X86_64
Kernel UUID: 3EB7D8A7-C2D3-32EC-80F4-AB37D61492C6
Kernel slide: 0x0000000008a00000
Kernel text base: 0xffffff8008c00000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 36964227183510
last loaded kext at 31891623958718: com.seagate.driver.PowSecDriverCore 5.2.3 (addr 0xffffff7f8aec6000, size 233472)
last unloaded kext at 31965341281584: com.apple.iokit.IOFireWireSBP2 4.2.2 (addr 0xffffff7f8aeab000, size 110592)
loaded kexts:
com.logmein.hamachi 1.0
com.Cycling74.driver.Soundflower 1.5.2
com.razer.common.razerhid 5.52
com.apple.filesystems.smbfs 1.8
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.iokit.IOBluetoothSerialManager 4.1.3f3
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AGPM 100.12.87
com.apple.GeForce 8.1.0
com.apple.driver.AppleIntelHDGraphics 8.1.0
com.apple.driver.AppleHDA 2.3.7fc4
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleMikeyDriver 2.3.7fc4
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.iokit.AppleBCM5701Ethernet 3.6.0b1
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.1.3f3
com.apple.driver.AppleSMCLMU 2.0.3d0
com.apple.driver.AirPort.Brcm4331 614.20.16
com.apple.driver.AppleMuxControl 3.3.0
com.apple.driver.ApplePolicyControl 3.3.0
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleIntelHDGraphicsFB 8.1.0
com.apple.driver.AppleMCCSControl 1.1.11
com.apple.driver.SMCMotionSensor 3.0.3d1
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleUSBTCButtons 237.1
com.apple.driver.AppleUSBTCKeyboard 237.1
com.apple.driver.AppleIRController 320.15
com.apple.driver.AppleUSBCardReader 3.1.7
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.iokit.SCSITaskUserClient 3.5.5
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.3.1
com.apple.driver.AppleUSBHub 5.5.5
com.apple.driver.AppleAHCIPort 2.5.1
com.apple.driver.AppleFWOHCI 4.9.6
com.apple.driver.AppleUSBEHCI 5.5.0
com.apple.driver.AppleEFINVRAM 1.7
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 1.7
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.7
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.iokit.IOSurface 86.0.4
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.nvidia.nv50hal 8.1.0
com.apple.NVDAResman 8.1.0
com.apple.driver.DspFuncLib 2.3.7fc4
com.apple.driver.AppleUSBAudio 2.9.0f6
com.apple.iokit.IOAudioFamily 1.8.9fc11
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.1.3f3
com.apple.driver.AppleHDAController 2.3.7fc4
com.apple.iokit.IOHDAFamily 2.3.7fc4
com.apple.iokit.IO80211Family 522.4
com.apple.iokit.IONetworkingFamily 3.0
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleGraphicsControl 3.3.0
com.apple.iokit.IONDRVSupport 2.3.7
com.apple.driver.AppleSMBusPCI 1.0.11d0
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.3.0d51
com.apple.driver.AppleSMBusController 1.0.11d0
com.apple.iokit.IOGraphicsFamily 2.3.7
com.apple.driver.AppleSMC 3.1.4d2
com.apple.kext.triggers 1.0
com.apple.driver.IOBluetoothHIDDriver 4.1.3f3
com.apple.iokit.IOBluetoothFamily 4.1.3f3
com.apple.driver.AppleUSBMultitouch 237.3
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.iokit.IOUSBMassStorageClass 3.5.1
com.apple.driver.AppleUSBMergeNub 5.5.5
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.5
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.5
com.apple.iokit.IOAHCISerialATAPI 2.5.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.5
com.apple.iokit.IOUSBUserClient 5.5.5
com.apple.iokit.IOAHCIFamily 2.3.1
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOUSBFamily 5.5.5
com.apple.driver.AppleEFIRuntime 1.7
com.apple.iokit.IOHIDFamily 1.8.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220.2
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 345
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.7
com.apple.iokit.IOPCIFamily 2.7.3
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
You have the MacBookPro6,2, the Edsel of Macs. You might be able to resolve the problem by reinstalling OS X. Try that first, if you haven't done so already. Otherwise, you may be covered by this program:
MacBook Pro (15-inch, Mid 2010): Intermittent black screen or loss of video
Make a "Genius" appointment at an Apple Store to have the machine tested. The routine hardware diagnostics used by service providers may not detect the fault. There is a specific test for this issue.
Print the first page of the panic report, and the support page linked above, and bring them with you.
Back up all data on the internal drive(s) before you hand over your computer to anyone. If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.
*An SSD doesn't need to be zeroed.
You may be able to stop the panics by disabling automatic graphics switching in the Energy Saver preference pane, but that's not a solution.
Most likely, the logic board will be replaced. Sometimes the replacement is also defective, so be prepared for that possibility.
Similar Messages
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MacBook Pro 13-inch 2012 Yosemite - Random Crashes and restarts
Good afternoon,
My Macbook Pro 2012 running Yosemite randomly crashes and restarts itself with no pattern or discernible cause. It has previously gone into the Apple Store several times for fault finding and come back with nothing that they could find.
Attached to the MacBook are a large monitor and a Evoluent upright USB mouse.
I typically run LibreOffice, iwork numbers and Adobe Reader, in addition to emails, calendar and safari
MacBook Specs:
- Intel HD Graphics 4000 1024 MB
- 4 GB 1600 MHz DDR3
- 2.5 GHz Intel Core i5
The latest crash report is below. If anyone has any similar experience, advice or fixes it would be most appreciated.
Thanks, Dave
Anonymous UUID: 1E7E6C3A-E6C3-92F7-7519-CAC5E2191747
Mon Mar 2 12:58:30 2015
*** Panic Report ***
panic(cpu 2 caller 0xffffff8026170d0d): "a freed zone element has been modified in zone kalloc.1024: expected 0xffffff803d762000 but found 0xffffff8000000004, bits changed 0x3d762004, at offset 0 of 1024 in element 0xffffff803c6d1000, cookies 0x3f0011d5cfbffc4e 0x53521653487aa65"@/SourceCache/xnu/xnu-2782.10.72/osfmk/kern/zalloc.c:496
Backtrace (CPU 2), Frame : Return Address
0xffffff80bffe3df0 : 0xffffff802612fe41
0xffffff80bffe3e70 : 0xffffff8026170d0d
0xffffff80bffe3ee0 : 0xffffff802616d7b1
0xffffff80bffe3f90 : 0xffffff80261cc899
0xffffff80bffe3fb0 : 0xffffff8026214dd7
BSD process name corresponding to current thread: kernel_task
Mac OS version:
14C109
Kernel version:
Darwin Kernel Version 14.1.0: Mon Dec 22 23:10:38 PST 2014; root:xnu-2782.10.72~2/RELEASE_X86_64
Kernel UUID: DCF5C2D5-16AE-37F5-B2BE-ED127048DFF5
Kernel slide: 0x0000000025e00000
Kernel text base: 0xffffff8026000000
__HIB text base: 0xffffff8025f00000
System model name: MacBookPro9,2 (Mac-6F01561E16C75D06)
System uptime in nanoseconds: 16255983705917
last loaded kext at 10182456763629: com.apple.driver.AppleUSBCDC 4.2.2b5 (addr 0xffffff7fa892a000, size 20480)
last unloaded kext at 10242562627083: com.apple.driver.AppleUSBCDC 4.2.2b5 (addr 0xffffff7fa892a000, size 16384)
loaded kexts:
com.apple.filesystems.smbfs 3.0.0
com.apple.filesystems.afpfs 11.0
com.apple.nke.asp-tcp 8.0.0
com.apple.driver.AppleUSBDisplays 372.1
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AGPM 100.15.5
com.apple.driver.X86PlatformShim 1.0.0
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.3.2f6
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.driver.AppleHDA 269.25
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.driver.AppleMikeyDriver 269.25
com.apple.driver.AppleBacklight 170.5.0
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleHV 1
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleThunderboltIP 2.0.2
com.apple.driver.AppleMCCSControl 1.2.11
com.apple.driver.AppleSMCLMU 2.0.7d0
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.2f6
com.apple.driver.AppleIntelHD4000Graphics 10.0.2
com.apple.driver.AppleIntelFramebufferCapri 10.0.2
com.apple.driver.AppleLPC 1.7.3
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleIRController 327.5
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.iokit.SCSITaskUserClient 3.7.3
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.7.0
com.apple.iokit.AppleBCM5701Ethernet 10.1.3
com.apple.driver.AppleSDXC 1.6.5
com.apple.driver.AirPort.Brcm4360 910.26.12
com.apple.driver.AppleUSBHub 705.4.2
com.apple.driver.AppleFWOHCI 5.5.2
com.apple.driver.AppleAHCIPort 3.1.0
com.apple.driver.AppleUSBEHCI 705.4.14
com.apple.driver.AppleUSBXHCI 710.4.11
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 3.1
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
com.apple.nke.applicationfirewall 161
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
com.apple.security.SecureRemotePassword 1.0
com.apple.iokit.IOUSBHIDDriverPM 710.4.7
com.apple.driver.AppleUSBAudio 295.23
com.apple.driver.AppleThunderboltDPOutAdapter 4.0.6
com.apple.driver.AppleThunderboltPCIUpAdapter 2.0.2
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 11
com.apple.driver.DspFuncLib 269.25
com.apple.kext.OSvKernDSPLib 1.15
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.driver.AppleHDAController 269.25
com.apple.iokit.IOHDAFamily 269.25
com.apple.iokit.IOAudioFamily 203.3
com.apple.vecLib.kext 1.2.0
com.apple.driver.AppleSMBusController 1.0.13d1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.2f6
com.apple.iokit.IOBluetoothFamily 4.3.2f6
com.apple.iokit.IOSurface 97
com.apple.iokit.IOAcceleratorFamily2 156.6
com.apple.AppleGraphicsDeviceControl 3.8.6
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.IOPlatformPluginFamily 5.8.1d38
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.AppleUSBMultitouch 245.2
com.apple.iokit.IOUSBHIDDriver 705.4.0
com.apple.driver.AppleUSBMergeNub 705.4.0
com.apple.driver.AppleUSBComposite 705.4.9
com.apple.driver.CoreStorage 471.10.6
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.3
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.driver.AppleThunderboltDPInAdapter 4.0.6
com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.iokit.IOAHCISerialATAPI 2.6.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.3
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.driver.AppleThunderboltNHI 3.1.7
com.apple.iokit.IOThunderboltFamily 4.2.1
com.apple.iokit.IO80211Family 710.55
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOFireWireFamily 4.5.6
com.apple.iokit.IOAHCIFamily 2.7.5
com.apple.iokit.IOUSBFamily 710.4.14
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 396
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.Libm 1
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0Good afternoon,
My Macbook Pro 2012 running Yosemite randomly crashes and restarts itself with no pattern or discernible cause. It has previously gone into the Apple Store several times for fault finding and come back with nothing that they could find.
Attached to the MacBook are a large monitor and a Evoluent upright USB mouse.
I typically run LibreOffice, iwork numbers and Adobe Reader, in addition to emails, calendar and safari
MacBook Specs:
- Intel HD Graphics 4000 1024 MB
- 4 GB 1600 MHz DDR3
- 2.5 GHz Intel Core i5
The latest crash report is below. If anyone has any similar experience, advice or fixes it would be most appreciated.
Thanks, Dave
Anonymous UUID: 1E7E6C3A-E6C3-92F7-7519-CAC5E2191747
Mon Mar 2 12:58:30 2015
*** Panic Report ***
panic(cpu 2 caller 0xffffff8026170d0d): "a freed zone element has been modified in zone kalloc.1024: expected 0xffffff803d762000 but found 0xffffff8000000004, bits changed 0x3d762004, at offset 0 of 1024 in element 0xffffff803c6d1000, cookies 0x3f0011d5cfbffc4e 0x53521653487aa65"@/SourceCache/xnu/xnu-2782.10.72/osfmk/kern/zalloc.c:496
Backtrace (CPU 2), Frame : Return Address
0xffffff80bffe3df0 : 0xffffff802612fe41
0xffffff80bffe3e70 : 0xffffff8026170d0d
0xffffff80bffe3ee0 : 0xffffff802616d7b1
0xffffff80bffe3f90 : 0xffffff80261cc899
0xffffff80bffe3fb0 : 0xffffff8026214dd7
BSD process name corresponding to current thread: kernel_task
Mac OS version:
14C109
Kernel version:
Darwin Kernel Version 14.1.0: Mon Dec 22 23:10:38 PST 2014; root:xnu-2782.10.72~2/RELEASE_X86_64
Kernel UUID: DCF5C2D5-16AE-37F5-B2BE-ED127048DFF5
Kernel slide: 0x0000000025e00000
Kernel text base: 0xffffff8026000000
__HIB text base: 0xffffff8025f00000
System model name: MacBookPro9,2 (Mac-6F01561E16C75D06)
System uptime in nanoseconds: 16255983705917
last loaded kext at 10182456763629: com.apple.driver.AppleUSBCDC 4.2.2b5 (addr 0xffffff7fa892a000, size 20480)
last unloaded kext at 10242562627083: com.apple.driver.AppleUSBCDC 4.2.2b5 (addr 0xffffff7fa892a000, size 16384)
loaded kexts:
com.apple.filesystems.smbfs 3.0.0
com.apple.filesystems.afpfs 11.0
com.apple.nke.asp-tcp 8.0.0
com.apple.driver.AppleUSBDisplays 372.1
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AGPM 100.15.5
com.apple.driver.X86PlatformShim 1.0.0
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.3.2f6
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.driver.AppleHDA 269.25
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.driver.AppleMikeyDriver 269.25
com.apple.driver.AppleBacklight 170.5.0
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleHV 1
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleThunderboltIP 2.0.2
com.apple.driver.AppleMCCSControl 1.2.11
com.apple.driver.AppleSMCLMU 2.0.7d0
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.2f6
com.apple.driver.AppleIntelHD4000Graphics 10.0.2
com.apple.driver.AppleIntelFramebufferCapri 10.0.2
com.apple.driver.AppleLPC 1.7.3
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleIRController 327.5
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.iokit.SCSITaskUserClient 3.7.3
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.7.0
com.apple.iokit.AppleBCM5701Ethernet 10.1.3
com.apple.driver.AppleSDXC 1.6.5
com.apple.driver.AirPort.Brcm4360 910.26.12
com.apple.driver.AppleUSBHub 705.4.2
com.apple.driver.AppleFWOHCI 5.5.2
com.apple.driver.AppleAHCIPort 3.1.0
com.apple.driver.AppleUSBEHCI 705.4.14
com.apple.driver.AppleUSBXHCI 710.4.11
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 3.1
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
com.apple.nke.applicationfirewall 161
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
com.apple.security.SecureRemotePassword 1.0
com.apple.iokit.IOUSBHIDDriverPM 710.4.7
com.apple.driver.AppleUSBAudio 295.23
com.apple.driver.AppleThunderboltDPOutAdapter 4.0.6
com.apple.driver.AppleThunderboltPCIUpAdapter 2.0.2
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 11
com.apple.driver.DspFuncLib 269.25
com.apple.kext.OSvKernDSPLib 1.15
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.driver.AppleHDAController 269.25
com.apple.iokit.IOHDAFamily 269.25
com.apple.iokit.IOAudioFamily 203.3
com.apple.vecLib.kext 1.2.0
com.apple.driver.AppleSMBusController 1.0.13d1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.2f6
com.apple.iokit.IOBluetoothFamily 4.3.2f6
com.apple.iokit.IOSurface 97
com.apple.iokit.IOAcceleratorFamily2 156.6
com.apple.AppleGraphicsDeviceControl 3.8.6
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.IOPlatformPluginFamily 5.8.1d38
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.AppleUSBMultitouch 245.2
com.apple.iokit.IOUSBHIDDriver 705.4.0
com.apple.driver.AppleUSBMergeNub 705.4.0
com.apple.driver.AppleUSBComposite 705.4.9
com.apple.driver.CoreStorage 471.10.6
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.3
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.driver.AppleThunderboltDPInAdapter 4.0.6
com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.iokit.IOAHCISerialATAPI 2.6.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.3
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.driver.AppleThunderboltNHI 3.1.7
com.apple.iokit.IOThunderboltFamily 4.2.1
com.apple.iokit.IO80211Family 710.55
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOFireWireFamily 4.5.6
com.apple.iokit.IOAHCIFamily 2.7.5
com.apple.iokit.IOUSBFamily 710.4.14
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 396
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.Libm 1
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0 -
Help Random Crashes and Restarts System Not Stable
im having stability issues in my new system...especially when running 3d games most of the time random restarts and crashes.....this is my system specs
Msi Neo 875P
P4 1.8 533 northwood
256 kingston pc2100
256 k-byte pc2100
(both rams on A channel 2.5v setting)
Ati9800 pro
120 gig wd 7200 RPM
60 gig WD 7200 RPM
(both on ide 1)
DVD Rom
DVD burner
(both on ide 2)
Ata controller
120 gig seagate 7200
120 gig seagate 7200
Hercules 5.1 Sound card
Thermaltake Case
400watts PSU
using windows XP SP1 fresh install..using the latest ati drivers...bios is stock and ram settings set to auto ...the voltage is set to 2.5 and dynamic overclocking is disabled... performance set to slow...using single channel on memory....they say its the memory thats having the problem having 2 diff brands??or the motherboard is picky when it comes to memory modules??i cant use ddr400 coz it requires 800mhz FSB and that will cost me more buying a new processor.....the airflow in the case is working fine...i hope you guys can help me thank you very much!!!this is my power supply and some information about it
P4ATX-400W Dual Fan
Switching Power
AC INPUT: 115/230 Vac~ 14/7A 60/50Hz
DC OUTPUT :
COLOR BROWN RED WHITE YELLOW BLUE PURPLE BLACK GREEN ORANGE
DC +3.3V +5V -5V 12V -12V +5V-SB COM PS-ON PW-OK
OUTPUT 20A 40A 0.5A 17A 1.0A 2.0A RETURN REMOTE P.G.
+3.3V and +5V max Output 240W, Peak Surge Max Output 436W
Features
High efficiency
Low Ripple & Noise
Output over voltage protection
Short circuit protection on all outputs
Reset table power shut down
Approved by UL, TUV, CB & CE
INTERNAL 12 VDE fan
Complies with FCC part 15 subpart J Class B at 115VAC operation & CISPR 22 Class B at 230 VAC operation
100% burn-in under high ambient temperature(50¢J)
Vacuum-impregnated transformer
MTBF:100K hours at 25¢J
100% Hi-pot tested
FULL RANGE 100~240VAC
Input Characteristics
Voltage: 95-132 VAC or 180-264 VAC switch able
Frequency: 47 Hz TO 63 Hz
Input current: 10 amps maximum/ 115 Vrms,60 Hz. 5 amps maximum /230 Vrms,50Hz.
Specification
Remote ON/OFF Control: The power supply shall accept a logic collector level which will disable / enable all output voltage (excluding +5V standby).
Temperature range: operating 0¢J~50¢J, storage -20¢J ~ +80¢J
Temperature coefficient: 0.01% / ¢J
Transient response: output voltage recovers in less than 1 ms max. following a 25% load change
Hold-up time: 16ms minimum at full load & nominal input voltage
Dielectric withstand: input / output 1800 VAC for 1 second, input to frame ground 1800VAC for 1 second
Humidity: 5~95% RH
Efficiency: 65% min. 70% typical, at full load
Power good signal: turn-on delay 100 ms to 500 ms
Overload protection: 150% max.
Inrush current: 60A cold , 80A ware at 132 VAC
Over voltage protection: +5V output : 6.5V; +3.3V output: 4.6V;+12V output: 15.5V -
Yosemite - random crashes and restarts
Hi since I have installed Yosemite. My computer is mysteriously restarting and recovering from a crash. It never happens while I am using the computer but I can come home from work or from being away from home and I find that the computer has restarted and that it gives me recovery info upon restart. Here is the error log that shows up when I restart.
Can anyone look at this and tell me what is going on or what is at the bottom of it.
The computer is iMac 27-inch Mid 2011
3.1 Ghz Intel Core i5
20GB 1333 MHz DDR3
AMD Radeon HD 6970M 1024 MB
475 GB free storage on main disk.
Anonymous UUID: 4A84C5C6-86FB-AE96-09EC-EFEDBD5936E4
Sun Oct 19 00:04:54 2014
*** Panic Report ***
panic(cpu 3 caller 0xffffff800801e80a): Kernel trap at 0xffffff7f8866c62d, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x0000000000000078, CR3: 0x000000053844f035, CR4: 0x00000000000626e0
RAX: 0x0000000002000264, RBX: 0x0000000000000000, RCX: 0x000000000000004b, RDX: 0x0000000000000021
RSP: 0xffffff82602ab2d0, RBP: 0xffffff82602ab2e0, RSI: 0xffffff8038807b50, RDI: 0x0000000000000000
R8: 0xffffff8031ca5408, R9: 0xfffffffffffff000, R10: 0x0000000007fc01c4, R11: 0x00000000f06e754f
R12: 0xffffff8038807b50, R13: 0xffffff820eed0a48, R14: 0xffffff8038807b50, R15: 0xffffff8038807808
RFL: 0x0000000000010246, RIP: 0xffffff7f8866c62d, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000000000078, Error code: 0x0000000000000002, Fault CPU: 0x3
Backtrace (CPU 3), Frame : Return Address
0xffffff82602aaf80 : 0xffffff8007f3a811
0xffffff82602ab000 : 0xffffff800801e80a
0xffffff82602ab1c0 : 0xffffff800803a443
0xffffff82602ab1e0 : 0xffffff7f8866c62d
0xffffff82602ab2e0 : 0xffffff7f8866920e
0xffffff82602ab320 : 0xffffff7f88665548
0xffffff82602ab370 : 0xffffff7f88664c68
0xffffff82602ab3d0 : 0xffffff7f88669cf5
0xffffff82602ab410 : 0xffffff7f8866969e
0xffffff82602ab470 : 0xffffff7f886656d0
0xffffff82602ab4d0 : 0xffffff7f886648fa
0xffffff82602ab510 : 0xffffff7f886629d0
0xffffff82602ab560 : 0xffffff7f88660637
0xffffff82602ab7a0 : 0xffffff7f8865b9ef
0xffffff82602ab830 : 0xffffff7f8864201b
0xffffff82602ab860 : 0xffffff800827731b
0xffffff82602abbe0 : 0xffffff80082980db
0xffffff82602abcf0 : 0xffffff8008417740
0xffffff82602abde0 : 0xffffff8008429654
0xffffff82602abee0 : 0xffffff800842641b
0xffffff82602abf50 : 0xffffff800844dcb2
0xffffff82602abfb0 : 0xffffff800803ac46
Kernel Extensions in backtrace:
com.symantec.kext.internetSecurity(5.4f4)[77BF0BC5-BEF4-34FF-9160-C22D470BB3B2] @0xffffff7f88639000->0xffffff7f88647fff
com.symantec.kext.ips(3.9.2f1)[70330C8B-669A-35A8-A7DD-9E428BE89B9F]@0xffffff7f 88658000->0xffffff7f886b0fff
dependency: com.symantec.kext.internetSecurity(5.4f4)[77BF0BC5-BEF4-34FF-9160-C22D470BB3B2] @0xffffff7f88639000
BSD process name corresponding to current thread: discoveryd
Mac OS version:
14A389
Kernel version:
Darwin Kernel Version 14.0.0: Fri Sep 19 00:26:44 PDT 2014; root:xnu-2782.1.97~2/RELEASE_X86_64
Kernel UUID: 89E10306-BC78-3A3B-955C-7C4922577E61
Kernel slide: 0x0000000007c00000
Kernel text base: 0xffffff8007e00000
__HIB text base: 0xffffff8007d00000
System model name: iMac12,2 (Mac-942B59F58194171B)
System uptime in nanoseconds: 53451029788159
last loaded kext at 6764999226097: com.parallels.kext.vnic 10.0.2 27712 (addr 0xffffff7f8ad07000, size 32768)
last unloaded kext at 329853869218: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7f8ac4d000, size 61440)
loaded kexts:
com.parallels.kext.vnic 10.0.2 27712
com.parallels.kext.netbridge 10.0.2 27712
com.parallels.kext.hypervisor 10.0.2 27712
com.parallels.kext.usbconnect 10.0.2 27712
com.symantec.kext.SymAPComm 12.7.1f4
com.paragon-software.filesystems.ntfs 443.2.11
com.symantec.kext.fw 5.3.1f4
com.hzsystems.terminus.driver 4
com.seagate.driver.PowSecLeafDriver_10_5 5.2.6
com.symantec.kext.ips 3.9.2f1
com.symantec.kext.pf 5.7.1f4
com.symantec.kext.internetSecurity 5.4f4
com.seagate.driver.PowSecDriverCore 5.2.6
com.apple.filesystems.smbfs 3.0.0
com.apple.filesystems.exfat 1.4
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 100.14.37
com.apple.driver.AppleBluetoothMultitouch 85.3
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.3.0f10
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleMikeyDriver 266.5
com.apple.driver.AppleHDA 266.5
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.0f10
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleHV 1
com.apple.driver.AppleLPC 1.7.3
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.driver.AppleThunderboltIP 2.0.2
com.apple.kext.AMDFramebuffer 1.2.8
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.AMDRadeonX3000 1.2.8
com.apple.kext.AMD6000Controller 1.2.8
com.apple.driver.AppleIntelHD3000Graphics 10.0.0
com.apple.driver.AppleIntelSNBGraphicsFB 10.0.0
com.apple.driver.AppleBacklight 170.4.12
com.apple.driver.AppleMCCSControl 1.2.10
com.apple.iokit.IOUSBAttachedSCSI 1.1.0
com.apple.iokit.SCSITaskUserClient 3.7.0
com.apple.driver.AppleUSBCardReader 3.5.0
com.apple.driver.AppleIRController 327.5
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.6.5
com.apple.driver.AppleUSBXHCI 705.4.14
com.apple.driver.AppleUSBHub 705.4.1
com.apple.iokit.AppleBCM5701Ethernet 10.1.2b3
com.apple.driver.AirPort.Atheros40 700.74.5
com.apple.driver.AppleFWOHCI 5.5.2
com.apple.driver.AppleAHCIPort 3.0.7
com.apple.driver.AppleUSBEHCI 705.4.14
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 3.1
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
com.apple.nke.applicationfirewall 161
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
com.apple.driver.AppleMultitouchDriver 260.30
com.apple.kext.triggers 1.0
com.apple.driver.AppleBluetoothHIDKeyboard 175.5
com.apple.driver.IOBluetoothHIDDriver 4.3.0f10
com.apple.driver.AppleHIDKeyboard 175.5
com.apple.iokit.IOSerialFamily 11
com.apple.driver.DspFuncLib 266.5
com.apple.kext.OSvKernDSPLib 1.15
com.apple.iokit.IOAudioFamily 200.6
com.apple.vecLib.kext 1.2.0
com.apple.iokit.IOSurface 97
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.0f10
com.apple.iokit.IOBluetoothFamily 4.3.0f10
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.AppleThunderboltEDMSink 4.0.2
com.apple.driver.IOPlatformPluginFamily 5.8.0d49
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.AppleHDAController 266.5
com.apple.iokit.IOHDAFamily 266.5
com.apple.iokit.IOAcceleratorFamily2 156.4
com.apple.kext.AMDSupport 1.2.8
com.apple.AppleGraphicsDeviceControl 3.7.21
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleSMBusController 1.0.13d1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.0
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.6.1
com.apple.iokit.IOUSBMassStorageClass 3.7.0
com.apple.iokit.IOUSBHIDDriver 705.4.0
com.apple.driver.AppleThunderboltDPInAdapter 4.0.6
com.apple.driver.AppleThunderboltDPOutAdapter 4.0.6
com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6
com.apple.driver.AppleThunderboltPCIUpAdapter 2.0.2
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.driver.AppleUSBMergeNub 705.4.0
com.apple.driver.AppleUSBComposite 705.4.9
com.apple.iokit.IOFireWireSBP2 4.2.5
com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.0
com.apple.driver.AppleThunderboltNHI 3.1.7
com.apple.iokit.IOThunderboltFamily 4.2.1
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IO80211Family 700.52
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOFireWireFamily 4.5.6
com.apple.iokit.IOAHCIFamily 2.7.0
com.apple.iokit.IOUSBFamily 705.4.14
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 389.1
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
com.apple.kec.Libm 1Do a restore but do not install any apps and test it for a few days. If it keeps happening, take it back to the Apple Store to exchange under warranty and let them know that you've already done a restore and removed all apps and that it keeps happening.
If that fixes it, it's an app...you'll want to add back each app one at a time until it starts happening again to try and isolate which app is causing the crashes.
This is happening to me, too...but I have way too many apps to go through this whole process so I'm just living with it for the time being and will most likely just take it back to the Apple Store for a warranty replacement.
Good luck!!
John -
I received a "replacement" iphone about 3 weeks ago as the one I bought on launch day had the earpiece die (I couldn't hear callers unless using headset). Just last week it started acting funny when I would try to answer call waiting - it locked up and would not allow me to end the call without a soft reset (home+power button). Then on Thursday when I was adding a rental to my iPhone - it crashed, starting blinking black and white screens then sat on the apple logo for about 5 minutes. I quickly restored the iPhone hoping that would resolve the issue. However, now 4 days later and 3 additional restores - I am still having serious crashing issues - now at random - happens during sync, using a webpage, on a call, wrting an email - oh and then last thing - when I use the camera to take pictures none of them are saved in the photo albums..
I have only applied Apple updates, have NOT hacked the phone, and take care of it very well..
I am visiting the genius bar tonight but I thought I would see if anyone else had similar issues and, if so, what they did to correct them...
Also - do I have the right (I use that loosely) to request a new phone - sealed in the new box and all - if they choose to replace my phone? or is that a losing battle?
Much appreciated..
MickmanI thought I'd share what happened this month to me. I had a "day one" phone from June 29th. Four gigs. A few weeks ago, it began to act crazy. Freezing. Restarting on its own. Needed soft resets. Restores. Sometimes I couldn't get it on until I plugged it into a charger. Other times, not at all. Four or five trips to the genius bar. On second trip, I got a replacement phone. It had to be a refurbished one. But let me tell you, it was like new. SAME problem! Back to genius bar. They sent me for new SIM card at AT&T just down the hall in the mall. SAME problem. Back to genius bar. After maybe 2 weeks of this, I got ANOTHER refurbished phone. This time, I put all my regular things on the phone except my music. So now I'm going on about 8 beautiful perfect days.
What do I think caused it? Something in my music. After all those phones, nothing was left the same except what I put ON the phone. I haven't yet put my music back on, but when I do, it will be with a new playlist and I'll add slowly, just in case there's something very corrupt in there. Note: all my music is from iTunes or from bought CDs I've imported.
I wouldn't worry about the refurbished phone. That's the least of it. -
Hi,
I have an Iphone 3gs 16gb for a couple of weeks now, but since the beginning I've been experiencing some crashes or even phone restarts, maybe once a day, let's just say. It can happen with any app, once even with voice control. I've already done a restore to new iphone but nothing changed. I have the latest 3.1.2. firmware. Any suggests? Thanks.
MarcoDo a restore but do not install any apps and test it for a few days. If it keeps happening, take it back to the Apple Store to exchange under warranty and let them know that you've already done a restore and removed all apps and that it keeps happening.
If that fixes it, it's an app...you'll want to add back each app one at a time until it starts happening again to try and isolate which app is causing the crashes.
This is happening to me, too...but I have way too many apps to go through this whole process so I'm just living with it for the time being and will most likely just take it back to the Apple Store for a warranty replacement.
Good luck!!
John -
IMac crashing and restarting randomly
Starting this morning my iMac has started randomly crashing and restarting on its own. This has happened 3-4 times today. It seems to happen when the computer is going to sleep or waking up or something around sleep. I have no idea how to even begin troubleshooting this issue. Where do I start?
I checked the system.log and see this message repeated over and over again:
discoveryd[52]: Basic Sockets Couldn't set IP_BOUND_IF on socket fd[81] scopeID[4] errno[22] result[-1]
I also see a lot of:
networkd[144]: +[NETLedBelly stopFastFail] Clearing ledbelly failure cache
and:
configd[26]: network changed: v4(en0:10.0.1.11, en1) v6(en1!:2601:9:4780:757:8a63:dfff:fec6:68f9) DNS Proxy SMB
and:
kernel[0]: IOThunderboltSwitch<0xffffff805bd57e00>(0x1)::listenerCallback - Thunderbolt HPD packet for route = 0x1 port = 11 unplug = 0 -
Mac mini 2012 crashes and restarts
Hi,
I've read similar issues to this, however here goes:
I've just bought a second hand mac mini, late 2012, quad-core 2.3 ghz i7 running Yosemite, that's just been upgraded to 16 gb ram. I don't have the original rams sadly. The computer keeps crashing and restarting when it's been in sleep mode for a while. It never crashes when I'm working on it or am using it, it's just when it's been in sleep mode for approximately 2+ hours. What could cause this? the Ram upgrade? or some dodgy file in /Library that shouldn't be there? Hope someone can help.
/Thomas
The panic report looks like this:
Anonymous UUID: 322418DA-11E6-1695-3D86-A6777BEA9D73
Fri Jan 16 16:31:33 2015
*** Panic Report ***
panic(cpu 0 caller 0xffffff8021c1e80a): Kernel trap at 0xffffff8021bb4f00, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x0000000000000048, CR3: 0x00000004437d3045, CR4: 0x00000000001626e0
RAX: 0x0000000000000000, RBX: 0x0000000000000000, RCX: 0x0000000000600000, RDX: 0x0000000000600000
RSP: 0xffffff82241a3d20, RBP: 0xffffff82241a3d70, RSI: 0xffffff82241a3da0, RDI: 0xffffff80472ae4b0
R8: 0xffffff8061c72600, R9: 0xffffff82241a3ee4, R10: 0x0000000000000000, R11: 0x0000000000000087
R12: 0x0000000000000102, R13: 0x0000000000000000, R14: 0xffffff80472ae4c0, R15: 0x0000000000000000
RFL: 0x0000000000010203, RIP: 0xffffff8021bb4f00, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000000000048, Error code: 0x0000000000000000, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff82241a39d0 : 0xffffff8021b3a811
0xffffff82241a3a50 : 0xffffff8021c1e80a
0xffffff82241a3c10 : 0xffffff8021c3a443
0xffffff82241a3c30 : 0xffffff8021bb4f00
0xffffff82241a3d70 : 0xffffff8021b5e0f3
0xffffff82241a3de0 : 0xffffff8021b905d9
0xffffff82241a3e10 : 0xffffff8021b3e91c
0xffffff82241a3e40 : 0xffffff8021b235a3
0xffffff82241a3e90 : 0xffffff8021b33e8d
0xffffff82241a3f10 : 0xffffff8021c0a142
0xffffff82241a3fb0 : 0xffffff8021c3ac66
BSD process name corresponding to current thread: sysmond
Mac OS version:
14B25
Kernel version:
Darwin Kernel Version 14.0.0: Fri Sep 19 00:26:44 PDT 2014; root:xnu-2782.1.97~2/RELEASE_X86_64
Kernel UUID: 89E10306-BC78-3A3B-955C-7C4922577E61
Kernel slide: 0x0000000021800000
Kernel text base: 0xffffff8021a00000
__HIB text base: 0xffffff8021900000
System model name: Macmini6,2 (Mac-F65AE981FFA204ED)
System uptime in nanoseconds: 6634302873459
last loaded kext at 277377235904: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7fa426f000, size 69632)
last unloaded kext at 357813523587: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7fa426f000, size 61440)
loaded kexts:
com.apple.driver.AGPM 100.14.37
com.apple.driver.ApplePlatformEnabler 2.1.0d1
com.apple.driver.X86PlatformShim 1.0.0
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleBluetoothMultitouch 85.3
com.apple.iokit.IOBluetoothSerialManager 4.3.1f2
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.driver.AppleMCCSControl 1.2.10
com.apple.driver.AppleHDA 267.0
com.apple.driver.AppleMikeyDriver 267.0
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleLPC 1.7.3
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AppleHV 1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.1f2
com.apple.driver.AppleThunderboltIP 2.0.2
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleIntelHD4000Graphics 10.0.0
com.apple.driver.AppleIntelFramebufferCapri 10.0.0
com.apple.iokit.SCSITaskUserClient 3.7.0
com.apple.driver.AppleUSBODD 3.5.0
com.apple.driver.AppleUSBDisplays 372.1
com.apple.driver.AppleIRController 327.5
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.6.5
com.apple.driver.AppleUSBHub 705.4.1
com.apple.driver.AppleSDXC 1.6.5
com.apple.iokit.AppleBCM5701Ethernet 10.1.2b3
com.apple.driver.AppleFWOHCI 5.5.2
com.apple.driver.AirPort.Brcm4360 901.19.10
com.apple.driver.AppleAHCIPort 3.0.7
com.apple.driver.AppleUSBEHCI 705.4.14
com.apple.driver.AppleUSBXHCI 705.4.14
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 3.1
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
com.apple.nke.applicationfirewall 161
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
com.apple.kext.triggers 1.0
com.apple.driver.IOBluetoothHIDDriver 4.3.1f2
com.apple.driver.AppleMultitouchDriver 260.30
com.apple.iokit.IOSerialFamily 11
com.apple.driver.DspFuncLib 267.0
com.apple.kext.OSvKernDSPLib 1.15
com.apple.driver.AppleSMBusController 1.0.13d1
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.1f2
com.apple.iokit.IOBluetoothFamily 4.3.1f2
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.driver.AppleHDAController 267.0
com.apple.iokit.IOHDAFamily 267.0
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.IOPlatformPluginFamily 5.8.0d49
com.apple.iokit.IOSurface 97
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.iokit.IOAcceleratorFamily2 156.4
com.apple.AppleGraphicsDeviceControl 3.7.21
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.0
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOUSBMassStorageClass 3.7.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.0
com.apple.driver.AppleUSBHIDKeyboard 175.5
com.apple.driver.AppleHIDKeyboard 175.5
com.apple.iokit.IOUSBHIDDriverPM 705.4.5
com.apple.driver.AppleUSBAudio 295.22
com.apple.iokit.IOAudioFamily 200.6
com.apple.vecLib.kext 1.2.0
com.apple.iokit.IOUSBHIDDriver 705.4.0
com.apple.driver.AppleThunderboltDPInAdapter 4.0.6
com.apple.driver.AppleThunderboltPCIUpAdapter 2.0.2
com.apple.driver.AppleThunderboltDPOutAdapter 4.0.6
com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.driver.AppleUSBMergeNub 705.4.0
com.apple.driver.AppleUSBComposite 705.4.9
com.apple.driver.AppleThunderboltNHI 3.1.7
com.apple.iokit.IOThunderboltFamily 4.2.1
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.iokit.IOFireWireFamily 4.5.6
com.apple.iokit.IO80211Family 700.52
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.7.0
com.apple.iokit.IOUSBFamily 705.4.14
com.apple.driver.AppleEFINVRAM 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 389.1
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.Libm 1
com.apple.kec.pthread 1Just to reply to you Illaass to thank for your help, and to anyone else reading in having similar problems with their mac minis.
I tried the RAMs individually, taking them out, testing them one by one, but with no luck. In the end however, I reinstalled OS Yosemite (factory reset), did a transfer from my Time Capsule (Time Machine backup) re-installing everything (user, programs, documents, computer settings). I did it in several steps, ie. first the user, checking if there was a problem = no problem, then programs, etc. It was only when I'd re-installed computer settings it started crashing again. I then did a factory reset again, installing everything from the transfer program from the time capsule, but WITHOUT installing the computer and network settings and I haven't had a problem since.
The strange thing is that I don't have a problem on my "old" mac (retina macbook pro, mid 2011, 15", ssd drive), but apparently for some odd reason, when I transfer computer and network settings from its time machine backup it screws up the mac mini. I can only guess there is some corrupt file or some software thing that's making a problem for the mac mini, as I haven't had a problem with the mac mini since.
Anyways, thanks for your input Illaass – and I hope this can be of help to anyone else out there. -
My late 2012 iMac 3.4Ghz i7 running 10.9.5 crashed on me last night while working in Safari (on the USPS site). After restarting the machine now randomly crashes and restarts. When I leave the machine after a few hours I always find it on the login window. I login and I get the message that the machine crashed and restarted. I booted to my recovery partition and did a repair disk and repaired permissions, but it's still happening. Can anyone help before I call AppleCare? Thanks!!!
Here's the details:
Anonymous UUID: 2FE09FBA-7009-8CCB-0996-C312A9586E92
Mon Nov 3 08:18:03 2014
Panic(CPU 3): NMIPI for spinlock acquisition timeout, spinlock: 0xffffff80036ca528, spinlock owner: 0xffffff8061d6b8a0, current_thread: 0xffffff8061d6b8a0, spinlock_owner_cpu: 0x3
RAX: 0x000000003d9ece97, RBX: 0xffffff80403c8000, RCX: 0x0000000000000004, RDX: 0x0000000000000c1f
RSP: 0xffffff83ddb93cb0, RBP: 0xffffff83ddb93ce0, RSI: 0x00000c3ed87c9202, RDI: 0xffffff83a0c53148
R8: 0x0000000000000001, R9: 0xffffff8003601910, R10: 0x00000000000003ff, R11: 0xffffffffffffffff
R12: 0x0000000000000001, R13: 0xffffff8040868c00, R14: 0xffffff83a0c53148, R15: 0xffffff80036ca4e8
RFL: 0x0000000000000002, RIP: 0xffffff7f850b2dad, CS: 0x0000000000000008, SS: 0x0000000000000010
Backtrace (CPU 3), Frame : Return Address
0xffffff83a0c9ff50 : 0xffffff80030e24e1
0xffffff83a0c9ff80 : 0xffffff80030db9ff
0xffffff83a0c9ffd0 : 0xffffff80030f3b39
0xffffff83ddb93ce0 : 0xffffff80030e3b28
0xffffff83ddb93d00 : 0xffffff800303412e
0xffffff83ddb93d40 : 0xffffff8003033ae7
0xffffff83ddb93d60 : 0xffffff800304f5b6
0xffffff83ddb93db0 : 0xffffff80030d60ef
0xffffff83ddb93df0 : 0xffffff80030d1cf6
0xffffff83ddb93e10 : 0xffffff7f83a061d7
0xffffff83ddb93e90 : 0xffffff7f83a0730e
0xffffff83ddb93f10 : 0xffffff800343569e
0xffffff83ddb93f50 : 0xffffff8003440c63
0xffffff83ddb93fb0 : 0xffffff80030f4176
Kernel Extensions in backtrace:
com.apple.kec.pthread(1.0)[882075E6-12C4-3225-8750-928715183739]@0xffffff7f83a0 2000->0xffffff7f83a0cfff
Kernel Extensions in backtrace:
com.apple.driver.AppleIntelCPUPowerManagement(217.92.1)[1A9E8072-CBF3-39C2-8514 -B8176259D3D7]@0xffffff7f850af000->0xffffff7f850d9fff
BSD process name corresponding to current thread: AvidAppManHelper
Mac OS version:
13F34
Kernel version:
Darwin Kernel Version 13.4.0: Sun Aug 17 19:50:11 PDT 2014; root:xnu-2422.115.4~1/RELEASE_X86_64
Kernel UUID: 9477416E-7BCA-3679-AF97-E1EAAD3DD5A0
Kernel slide: 0x0000000002e00000
Kernel text base: 0xffffff8003000000
System model name: iMac13,2 (Mac-FC02E91DDD3FA6A4)
System uptime in nanoseconds: 3911579402937
last loaded kext at 98538555441: com.apple.filesystems.exfat 1.4 (addr 0xffffff7f854b3000, size 61440)
last unloaded kext at 364426729608: com.apple.driver.AppleFileSystemDriver 3.0.1 (addr 0xffffff7f853be000, size 8192)
loaded kexts:
com.avast.AvastFileShield 2.1.0
com.avast.PacketForwarder 1.4
com.paceap.kext.pacesupport.snowleopard 5.9.1
com.splashtop.driver.SRXFrameBufferConnector 1.6
com.splashtop.driver.SRXDisplayCard 1.6
com.Cycling74.driver.Soundflower 1.6.6
com.logmein.driver.LogMeInSoundDriver 4.1.46f31
com.apple.filesystems.exfat 1.4
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleBluetoothMultitouch 80.14
com.apple.iokit.IOBluetoothSerialManager 4.2.7f3
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleMikeyDriver 2.6.3f4
com.apple.driver.AGPM 100.14.34
com.apple.driver.ApplePlatformEnabler 2.0.9d7
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AudioAUUC 1.60
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHDA 2.6.3f4
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.GeForce 8.2.6
com.apple.driver.AppleIntelHD4000Graphics 8.2.8
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleIntelFramebufferCapri 8.2.8
com.apple.driver.AppleBacklight 170.4.11
com.apple.driver.AppleMCCSControl 1.2.5
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.7f3
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleThunderboltIP 1.1.2
com.apple.iokit.SCSITaskUserClient 3.6.7
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.6.0
com.apple.driver.AppleFWOHCI 5.0.2
com.apple.driver.AppleUSBHub 683.4.0
com.apple.driver.AppleSDXC 1.5.2
com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.driver.AppleAHCIPort 3.0.5
com.apple.driver.AppleUSBEHCI 660.4.0
com.apple.driver.AppleUSBXHCI 683.4.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 217.92.1
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 217.92.1
com.apple.kext.triggers 1.0
com.apple.driver.AppleBluetoothHIDKeyboard 170.15
com.apple.driver.AppleHIDKeyboard 170.15
com.apple.driver.IOBluetoothHIDDriver 4.2.7f3
com.apple.driver.AppleMultitouchDriver 245.13.1
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.iokit.IOBluetoothFamily 4.2.7f3
com.apple.driver.DspFuncLib 2.6.3f4
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.7fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOAcceleratorFamily 98.23
com.apple.nvidia.driver.NVDAGK100Hal 8.2.6
com.apple.nvidia.driver.NVDAResman 8.2.6
com.apple.iokit.IOSurface 91.1
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.driver.IOPlatformPluginFamily 5.7.1d6
com.apple.iokit.IOAcceleratorFamily2 98.23
com.apple.AppleGraphicsDeviceControl 3.6.22
com.apple.driver.AppleHDAController 2.6.3f4
com.apple.iokit.IOHDAFamily 2.6.3f4
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleSMBusController 1.0.12d1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.7f3
com.apple.driver.AppleSMC 3.1.8
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleThunderboltEDMSink 2.1.3
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.7
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.7
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.driver.CoreStorage 380.70.2
com.apple.driver.AppleThunderboltDPInAdapter 3.1.7
com.apple.driver.AppleThunderboltDPOutAdapter 3.1.7
com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7
com.apple.driver.AppleThunderboltPCIUpAdapter 1.4.5
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.driver.AppleThunderboltNHI 2.0.1
com.apple.iokit.IOThunderboltFamily 3.3.1
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IOEthernetAVBController 1.0.3b4
com.apple.driver.mDNSOffloadUserClient 1.0.1b5
com.apple.iokit.IO80211Family 640.36
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.iokit.IOUSBFamily 686.4.1
com.apple.driver.AppleEFINVRAM 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
panic(cpu 2 caller 0xffffff800303725e): "Spinlock acquisition timed out: lock=0xffffff80036ca528, lock owner thread=0xffffff8061d6b8a0, current_thread: 0xffffff804d4519e0, lock owner active on CPU 0x3, current owner: 0xffffff8061d6b8a0"@/SourceCache/xnu/xnu-2422.115.4/osfmk/i386/locks_i386.c:365
Backtrace (CPU 2), Frame : Return Address
0xffffff83a0c23d40 : 0xffffff8003022f79
0xffffff83a0c23dc0 : 0xffffff800303725e
0xffffff83a0c23df0 : 0xffffff800303062f
0xffffff83a0c23e40 : 0xffffff800304c130
0xffffff83a0c23f10 : 0xffffff80030cf969
0xffffff83a0c23f50 : 0xffffff80030e24b6
0xffffff83a0c23f80 : 0xffffff80030db9ff
0xffffff83a0c23fd0 : 0xffffff80030f3b39
BSD process name corresponding to current thread: mdworker
Model: iMac13,2, BootROM IM131.010A.B05, 4 processors, Intel Core i7, 3.4 GHz, 32 GB, SMC 2.11f14
Graphics: NVIDIA GeForce GTX 675MX, NVIDIA GeForce GTX 675MX, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x802C, 0x31364B544631473634485A2D314736453120
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x802C, 0x31364B544631473634485A2D314736453120
Memory Module: BANK 0/DIMM1, 8 GB, DDR3, 1600 MHz, 0x802C, 0x31364B544631473634485A2D314736453120
Memory Module: BANK 1/DIMM1, 8 GB, DDR3, 1600 MHz, 0x802C, 0x31364B544631473634485A2D314736453120
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF4), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.7f3 14616, 3 services, 23 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
PCI Card: pci11c1,5901, IEEE 1394 Open HCI, Thunderbolt@195,0,0
Serial ATA Device: APPLE HDD ST3000DM001, 3 TB
Serial ATA Device: APPLE SSD SM128E, 121.33 GB
USB Device: P'9233 Desktop Drive
USB Device: My Passport 0730
USB Device: Hub
USB Device: USB 2.0 Hub [MTT]
USB Device: DYMO LabelWriter 450 DUO
USB Device: My Book
USB Device: External HDD
USB Device: My Passport 0740
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Hub
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: iMac, Apple Inc., 23.4
Thunderbolt Device: Thunderbolt to FireWire Adapter, Apple Inc., 3, 5.6I also ran an ETRECHECK here are the results
Problem description:
Frequent Kernel Panics
EtreCheck version: 2.0.11 (98)
Report generated November 9, 2014 at 10:05:18 PM PST
Hardware Information: ℹ️
iMac (27-inch, Late 2012) (Verified)
iMac - model: iMac13,2
1 3.4 GHz Intel Core i7 CPU: 4-core
32 GB RAM Upgradeable
BANK 0/DIMM0
8 GB DDR3 1600 MHz ok
BANK 1/DIMM0
8 GB DDR3 1600 MHz ok
BANK 0/DIMM1
8 GB DDR3 1600 MHz ok
BANK 1/DIMM1
8 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce GTX 675MX - VRAM: 1024 MB
iMac 2560 x 1440
System Software: ℹ️
OS X 10.9.5 (13F34) - Uptime: 0:7:49
Disk Information: ℹ️
APPLE HDD ST3000DM001 disk1 : (3 TB)
S.M.A.R.T. Status: Verified
EFI (disk1s1) <not mounted> : 210 MB
Recovery HD (disk1s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk2) / [Startup]: 3.11 TB (2.34 TB free)
Core Storage: disk0s2 120.99 GB Online
Core Storage: disk1s2 3.00 TB Online
APPLE SSD SM128E disk0 : (121.33 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Boot OS X (disk0s3) <not mounted> : 134 MB
Macintosh HD (disk2) / [Startup]: 3.11 TB (2.34 TB free)
Core Storage: disk0s2 120.99 GB Online
Core Storage: disk1s2 3.00 TB Online
USB Information: ℹ️
LaCie P'9233 Desktop Drive 4 TB
S.M.A.R.T. Status: Verified
EFI (disk7s1) <not mounted> : 315 MB
LaCie Time Machine (disk7s2) /Volumes/LaCie Time Machine : 4.00 TB (1.34 TB free)
Western Digital My Passport 0730 1 TB
S.M.A.R.T. Status: Verified
PASSPORT 1TB (disk6s1) /Volumes/PASSPORT 1TB : 1.00 TB (144.15 GB free)
Western Digital My Passport 0740 1 TB
S.M.A.R.T. Status: Verified
PASSPORT 1TB BLUE (disk5s1) /Volumes/PASSPORT 1TB BLUE : 1.00 TB (457.66 GB free)
Western Digital My Book 1 TB
S.M.A.R.T. Status: Verified
EFI (disk4s1) <not mounted> : 210 MB
MY BOOK 1TB (disk4s2) /Volumes/MY BOOK 1TB : 999.86 GB (124.38 GB free)
Western Digital External HDD 500.11 GB
S.M.A.R.T. Status: Verified
500GB (disk3s1) /Volumes/500GB : 500.11 GB (195.52 GB free)
DYMO DYMO LabelWriter 450 DUO
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Apple Inc. Thunderbolt to FireWire Adapter
Gatekeeper: ℹ️
Anywhere
Kernel Extensions: ℹ️
/Applications/Toast 11 Titanium/Spin Doctor.app
[not loaded] com.hzsystems.terminus.driver (4) Support
/Applications/Toast 11 Titanium/Toast Titanium.app
[not loaded] com.roxio.TDIXController (2.0) Support
/Library/Extensions
[not loaded] com.Avid.driver.AvidDX (5.9.1 - SDK 10.8) Support
/System/Library/Extensions
[not loaded] com.SafeNet.driver.Sentinel (7.5.2) Support
[not loaded] com.aliph.driver.jstub (1.1.2 - SDK 10.7) Support
[not loaded] com.digidesign.fwfamily.driver (8.0.4f1) Support
[not loaded] com.digidesign.iokit.DigiDal (8.0.1f1) Support
[not loaded] com.digidesign.iokit.DigiIO (8.0.1f1) Support
[not loaded] com.digidesign.mbox2.boot.driver (8.0.4f1) Support
[not loaded] com.digidesign.mbox2.driver (8.0.4f1) Support
[not loaded] com.dvdfab.kext.fabio (1) Support
[not loaded] com.dymo.usbprinterclassdriver.kext (1.1 - SDK 10.5) Support
[not loaded] com.flipvideo.IOUSBCameraMassStorage (1.0.1) Support
[loaded] com.logmein.driver.LogMeInSoundDriver (4.1.46f67) Support
[not loaded] com.palm.ClassicNotSeizeDriver (3.2.1) Support
[not loaded] com.roxio.BluRaySupport (1.1.6) Support
[loaded] com.splashtop.driver.SRXDisplayCard (1.6 - SDK 10.7) Support
[loaded] com.splashtop.driver.SRXFrameBufferConnector (1.6 - SDK 10.7) Support
[not loaded] com.wdc.driver.1394HP (1.0.5) Support
[not loaded] com.wdc.driver.USBHP (1.0.1) Support
Startup Items: ℹ️
Digidesign Mbox 2: Path: /Library/StartupItems/Digidesign Mbox 2
DigidesignLoader: Path: /Library/StartupItems/DigidesignLoader
FxLicenseManager: Path: /Library/StartupItems/FxLicenseManager
ProTec6b: Path: /Library/StartupItems/ProTec6b
Startup items are obsolete and will not work in future versions of OS X
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[running] com.avid.ApplicationManager.plist Support
[running] com.avid.ApplicationManagerHelper.plist Support
[running] com.avid.backgroundservicesmanager.plist Support
[loaded] com.avid.dmfsupportsvc.plist Support
[loaded] com.avid.interplay.dmfservice.plist Support
[loaded] com.avid.interplay.editortranscode.plist Support
[loaded] com.avid.transcodeserviceworker.plist Support
[running] com.flipvideo.FlipShare.AutoRun.plist Support
[loaded] com.google.keystone.agent.plist Support
[invalid?] com.logmein.LMILaunchAgentFixer.plist Support
[running] com.logmein.logmeingui.plist Support
[running] com.logmein.logmeinguiagent.plist Support
[not loaded] com.logmein.logmeinguiagentatlogin.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
[loaded] org.macosforge.xquartz.startx.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[invalid?] com.adobe.SwitchBoard.plist Support
[loaded] com.avid.AMCUninstaller.plist Support
[loaded] com.avid.AvidUninstaller.plist Support
[invalid?] com.avid.interplay.editorbroker.plist Support
[invalid?] com.avid.interplay.editortranscodestatus.plist Support
[loaded] com.bombich.ccc.plist Support
[running] com.digidesign.fwfamily.helper.plist Support
[invalid?] com.dymo.pnpd.plist Support
[running] com.fitbit.galileod.plist Support
[running] com.flipvideo.FlipShareServer.launchd.plist Support
[loaded] com.google.keystone.daemon.plist Support
[running] com.logmein.logmeinserver.plist Support
[invalid?] com.logmein.raupdate.plist Support
[loaded] com.macpaw.CleanMyMac2.Agent.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
[running] com.paceap.eden.licensed.plist Support
[loaded] org.macosforge.xquartz.privileged_startx.plist Support
[invalid?] PACESupport.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist Support
[running] com.spotify.webhelper.plist Support
[not loaded] jp.co.canon.Inkjet_Extended_Survey_Agent.plist Support
User Login Items: ℹ️
Dropbox Application (/Applications/Dropbox.app)
Canon IJ Network Scanner Selector EX ApplicationHidden (/Applications/Canon Utilities/IJ Network Scanner Selector EX/Canon IJ Network Scanner Selector EX.app)
Fitbit Connect Menubar Helper Application (/Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app)
Internet Plug-ins: ℹ️
AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support
Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
EPPEX Plugin: Version: 3.0.5.0 Support
AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support
LogMeInSafari32: Version: 1.0.730 Support
Photo Center Plugin: Version: Photo Center Plugin 1.1.2.2 Support
AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 Support
iPhotoPhotocast: Version: 7.0 - SDK 10.8
DYMO Safari Addin: Version: (null) - SDK 10.5 Support
QuickTime Plugin: Version: 7.7.3
LogMeInSafari64: Version: 1.0.730 Support
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 Support
GarminGpsControl: Version: 3.0.1.0 Release - SDK 10.4 Support
Silverlight: Version: 5.1.30514.0 - SDK 10.6 Support
CouponPrinter-FireFox_v2: Version: 1.1.10 - SDK 10.6 Support
LogMeIn: Version: 1.0.730 Support
Google Earth Web Plug-in: Version: 6.0 Support
DYMO NPAPI Addin: Version: 1.0 - SDK 10.6 Support
Easy-WebPrint EX: Version: 1.0.0 Support
Default Browser: Version: 537 - SDK 10.9
SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 Support
JavaAppletPlugin: Version: Java 8 Update 25 Check version
OfficeLiveBrowserPlugin: Version: 12.2.8 Support
User Internet Plug-ins: ℹ️
Aspera Web 3.5.1.92531: Version: (null) - SDK 10.9 Support
Google Earth Web Plug-in: Version: 7.1 Support
Safari Extensions: ℹ️
AdBlock
Add To Amazon Wish List
Save to Pocket
Reload Button
wrc
Evernote Web Clipper
Audio Plug-ins: ℹ️
DVCPROHDAudio: Version: 1.3.2
Digidesign CoreAudio: Version: 7.4.1x27 Support
3rd Party Preference Panes: ℹ️
DigidesignMbox2 Support
Digidesign Mbox 2 Pro Support
Flash Player Support
Java Support
MacFUSE Support
MediaLink Support
Perian Support
REDcode Support
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Destinations:
LaCie Time Machine [Local]
Total size: 4.00 TB
Total number of backups: 85
Oldest backup: 2013-10-23 10:06:11 +0000
Last backup: 2014-11-10 05:50:53 +0000
Size of backup disk: Excellent
Backup size 4.00 TB > (Disk size 0 B X 3)
Top Processes by CPU: ℹ️
2% WindowServer
1% Safari
1% AvidAppManHelper
0% mdworker
0% hidd
Top Processes by Memory: ℹ️
282 MB AvidAppManHelper
241 MB com.apple.IconServicesAgent
241 MB Safari
172 MB mds_stores
137 MB WindowServer
Virtual Memory Information: ℹ️
28.71 GB Free RAM
2.96 GB Active RAM
836 MB Inactive RAM
1.85 GB Wired RAM
645 MB Page-ins
0 B Page-outs -
My Final Cut Pro keeps crashing and restarting the computer what could be the problem?
My computer keeps crashing and then restarting whenever I try to use my Final Cut Pro X. I have an iMac with OSX 10.9.2 and 12GB of memory
there is an ATI Radeon Hd 5750 1024 MB Graphics Card, I just don't understand why things are not working at all.
What can I do to ensure everything is compatible and there is nothing I am missing.Whatever the cause, please return to this forum and tell us what you did or had done to get your system working again.
There is no direct connection between FCPX and restarting the Macintosh that I am aware of. You haven't said if you can actually launch FCPX and then something initiates a restart. And you haven't said what error you see, if any. Nor have you actually said if FCPX has ever worked on that machine. Vital information.
If you search this FCPX forum, you will see that other users who have had restarting issues have not reported back to tell us about their solutions. ON other Apple forums, perhaps those related to your specific hardware and version of Mavericks, you will find several obscure and seemingly unrelated restart issues.
I have not had andy Macintosh restart issues for many, many years. My experience with Macs is that restarts are almost always hardware-based, usually incompatibility with some weird third party rig like a USB repeater, firewire adapter, cereal box keyboard, cheap monitor, ancient card reader, or even an oddball sound system. Start by disconnecting everything.
Hope you get it figured out. -
Brand new Macbook Pro keeps crashing and restarting - Mavericks
Hey guys, I just got a new Macbook Pro on Monday and my first time turning it on it was perfect, the next day I turned it on and kept crashing and "Restarting due to a problem", it wouldn't even make to to the log in page. Every time I power it up now I get the same issue over and over, once I make it passed the log in it is usually fine but does crash sometimes randomly but not much.
I have read here that updating to Mavericks has caused this problem but surely when it came with it and is less than a week old it should be fine? (I'm confused as to why the report says my Mac is Mid 2012, I just bought it!!) Also the only software I have installed is Microsoft Office. I do have Silverlight Plug in installed for Netflix which I read can be an issue with Mavericks.
I downloaded EtreCheck and this is the report I have. Please any help will be great!
Hardware Information:
MacBook Pro (13-inch, Mid 2012)
MacBook Pro - model: MacBookPro9,2
1 2.9 GHz Intel Core i7 CPU: 2 cores
8 GB RAM
Video Information:
Intel HD Graphics 4000 - VRAM: 1024 MB
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 1.9 - SDK 10.9
AppleAVBAudio: Version: 2.0.0 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
System Software:
OS X 10.9.1 (13B42) - Uptime: 0 days 0:20:26
Disk Information:
APPLE HDD ST500LM012 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 499.25 GB (469.68 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
HL-DT-ST DVDRW GS41N
USB Information:
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. FaceTime HD Camera (Built-in)
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Kernel Extensions:
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.fpsaud.plist
[loaded] com.microsoft.office.licensing.helper.plist
Launch Agents:
User Launch Agents:
User Login Items:
iTunesHelper
3rd Party Preference Panes:
Flash Player
Internet Plug-ins::
SharePointBrowserPlugin: Version: 14.0.0
FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6
Flash Player: Version: 11.9.900.170 - SDK 10.6
QuickTime Plugin: Version: 7.7.3
Silverlight: Version: 5.1.20913.0 - SDK 10.6
Default Browser: Version: 537 - SDK 10.9
Bad Fonts:
None
Old applications:
SLLauncher: Version: 1.0 - SDK 10.5
/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
Time Machine:
Time Machine not configured!
Top Processes by CPU:
3% WindowServer
1% EtreCheck
0% firefox
0% hidd
0% coreservicesd
Top Processes by Memory:
303 MB firefox
57 MB mds_stores
41 MB Finder
33 MB Dock
33 MB WindowServer
Virtual Memory Statistics:
5.80 GB Free RAM
1.16 GB Active RAM
223 MB Inactive RAM
844 MB Wired RAM
206 MB Page-ins
0 B Page-outsThe warranty entitles you to complimentary phone support for the first 90 days of ownership.
If you bought the product in the U.S. directly from Apple (not from a reseller), you have 14 days from the date of delivery in which to exchange or return it for a refund. In other countries, the return policy may be different. If you bought from a reseller, its return policy applies. -
IPod 30G 5g Crashing and restarting
My ipod which has been working fine up until the new update is crashing during two scenrios. One is playing podcasts, both video and audio, video will play for a bit then crash. The audio ones will make the ipod crash and restart after hitting play.
It is also going through the crash and restart cycle randomly when having my songs playing on shuffle.
Is anyone else having these problem, possible found a solution, or word when a solution might be coming? Thanks.I think my problem may be similar. My new 5.5G iPod (and I just got it today) crashed while trying to play a video, I restarted it and now it is just repeating the process of restarting over and over, it shows the Apple logo for about ten seconds and I can hear it whirring, then it clicks and it flashes a blank screen and starts the process over. I really don't want to have to take it back. I tried to restart it again and nothing happened. I can't even connect it to the computer!
-
I have no idea whether there is a causal relationship but since moving to Lion and iCloud, my iMac has become so unresponsive that I wind up having to crash and restart most of the time. This is true regardless of the app I am using at the time.
The specs of this iMac are:
iMac 27 inch, late 2009 model with a 3.0 GHz Intel Core 2 Duo with 4 Gig 1067 Mhz DDR3, using OSX Lion 10.7.4 (11E53)
I have Mackeeper installed and according to the scans I have run, everything is fine. No virus, no junk files . . . no problems at all . . .
Except that for all practical purposes, my computer isn't working.
I am nearly totally deaf and live in an isolated, rural area of NW Missouri and this computer is what I mainly rely on to contact friends, relatives and business associtates!
Any and all suggestions will be greatly appreciated!First, back up all data immediately, as your boot drive may be failing.
If you have more than ten or so files or folders on your Desktop, move them, temporarily at least, somewhere else in your home folder.
If iCloud is enabled, disable it.
Disconnect all wired peripherals except keyboard, mouse, and monitor, if applicable. Launch the usual set of applications you use when you notice the problem.
Step 1
Launch the Activity Monitor application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ If you’re running Mac OS X 10.7 or later, open LaunchPad. Click Utilities, then Activity Monitor in the page that opens.
Select the CPU tab of the Activity Monitor window.
Select All Processes from the menu in the toolbar, if not already selected.
Click the heading of the % CPU column in the process table to sort the entries by CPU usage. You may have to click it twice to get the highest value at the top. What is it, and what is the process? Also post the values for % User, % System, and % Idle at the bottom of the window.
Select the System Memory tab. What values are shown in the bottom part of the window for Page outs and Swap used?
Step 2
You must be logged in as an administrator to carry out this step.
Launch the Console application in the same way as above. Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left.
Post the 50 or so most recent messages in the log — the text, please, not a screenshot.
Important: Some personal information, such as your name, may appear in the log. Edit it out before posting. -
Camera video preview - Random crashes and green screens
Hello everyone,
I am currently working on a Windows Phone 8.1 app and I need to preview video from the phone's back camera. For quite some time I've been struggling with random crashes and green screens. When these green screens appear, all camera apps become affected and
the device needs to be restarted. Occasionally the phone freezes and only recovers after battery removal. I test the app on my Lumia 620.
After some web search, I found references to the same problem by many users/developers of different apps. I'm really frustrated as I've tried many possible solutions with no avail.
Here is part of my code:
//in App.xaml.cs:
MediaCaptureInitializationSettings settings;
public static MediaCapture captureMgr;
public static bool UnableToInitializeCamera = false;
public async Task InitializeVideoCapture()
DeviceInformation backWebcam = await GetCameraDeviceInfoAsync(Windows.Devices.Enumeration.Panel.Back);
if(captureMgr!=null) captureMgr.Dispose();
captureMgr = new MediaCapture();
settings = new MediaCaptureInitializationSettings();
settings.StreamingCaptureMode = StreamingCaptureMode.Video;
settings.PhotoCaptureSource = PhotoCaptureSource.VideoPreview;
settings.AudioDeviceId = "";
if (backWebcam != null)
settings.VideoDeviceId = backWebcam.Id;
else
var _messageDialog = new MessageDialog("Back panel camera not found");
_messageDialog.Commands.Add(new UICommand("OK"));
_messageDialog.ShowAsync();
try
await captureMgr.InitializeAsync(settings);
captureMgr.SetPreviewRotation(VideoRotation.Clockwise90Degrees);
UnableToInitializeCamera = false;
catch
UnableToInitializeCamera = true;
Debug.WriteLine("HANDLED EXCEPTION: camera could not be initialized");
var _messageDialog = new MessageDialog("Unable to initialize camera");
_messageDialog.Commands.Add(new UICommand("OK"));
_messageDialog.ShowAsync();
protected override async void OnLaunched(LaunchActivatedEventArgs e)
//.... other app initialization code
await InitializeVideoCapture();
Window.Current.Activate();
private async void OnResuming(object sender, object e)
AppIsResuming = true;
FinishedCameraInitialize = false;
await Task.Delay(TimeSpan.FromSeconds(0.5));//this makes crashes less frequent
await InitializeVideoCapture();
FinishedCameraInitialize = true;
if(WasPreviewingCamera)
WasPreviewingCamera = false; //the following line allows time for SetupPage._captureElement to be assigned before video preview starts while (!SetupPage.CaptureElementSourceAssigned) await Task.Delay(TimeSpan.FromMilliseconds(1));
SetupPage.CaptureElementSourceAssigned = false;
try
Debug.WriteLine("trying to restart video preview");
await captureMgr.StartPreviewAsync();
SetupPage.PreviewingCamera = true;
catch
Debug.WriteLine("HANDLED EXCEPTION: unable to start previewing");
SetupPage.PreviewingCamera = false;
GC.Collect();
AppIsResuming = false;
private async void OnSuspending(object sender, SuspendingEventArgs e)
var deferral = e.SuspendingOperation.GetDeferral();
while (AppIsResuming) await Task.Delay(TimeSpan.FromMilliseconds(1));//prevents crash when app is suspended right after it is resumed
await CleanupCaptureResources();
TimeOfLastSuspend = DateTime.Now;
FinishedCameraInitialize = false;
GC.Collect();
deferral.Complete();
public async Task CleanupCaptureResources()
if (SetupPage.PreviewingCamera)
await captureMgr.StopPreviewAsync();
WasPreviewingCamera = true;
SetupPage.PreviewingCamera = false;
else WasPreviewingCamera = false;
if (captureMgr != null) captureMgr.Dispose();
//in SetupPage.xaml.cs
void OnSuspending(object sender, Windows.ApplicationModel.SuspendingEventArgs e)
var deferral = e.SuspendingOperation.GetDeferral();
_captureElement.Source = null;
CaptureElementSourceAssigned = false;
GC.Collect();
deferral.Complete();
private async void OnResuming(object sender, object e)
ProgressRing2.Visibility = Visibility.Visible;
ProgressRing2.IsActive = true;
while (!App.FinishedCameraInitialize) await Task.Delay(TimeSpan.FromMilliseconds(1));
App.FinishedCameraInitialize = false;
captureElement.Source = App.captureMgr;
CaptureElementSourceAssigned = true;
GC.Collect();
ProgressRing2.Visibility = Visibility.Collapsed;
ProgressRing2.IsActive = false;
Any help towards a solution will be greatly appreciated.
Thank youI will also advice that you start by following the
Windows Store app sample.
Is this a Windows Phone app?
The crash/green screen only manifests itself when I suspend my app and switch to the default camera app (could be any other camera app perhaps). It happens roughly 1 out of 8 times. That's why I posted the suspension and resuming handlers, which I wrote
according to the msdn instructions.
I found
this page with a sample that demonstrates the MediaCapture API for Windows Phone. Some developers have reported problems similar as mine. Has Microsoft dealt with this issue?
I've spent quite a few weeks trying to investigate this problem, without actually knowing if it is my code that needs to be debugged. That's why I'm asking if other developers are facing similar problems.
Thank you
Edit: It seems that the crash/green screen can appear when suspending/switching to any app (regardless if it uses the camera or not). Also, all works fine when the app is running on the debugger. -
Explorer crashes and restarting in Windows 8.1
Hi,
i'm using windows 8.1 professional X64 installed on hp probook 4540s . problem is, everytime I start the machine explorer.exe crashes and restarting. I checked Event Viewer and I find this:
Nom du journal :Application
Source : Application Error
Date : 25/03/2014 21:27:45
ID de l’événement :1000
Catégorie de la tâche :(100)
Niveau : Erreur
Mots clés : Classique
Utilisateur : N/A
Ordinateur : NOURE
Description :
Nom de l’application défaillante Explorer.EXE, version : 6.3.9600.16441, horodatage : 0x5265dec8
Nom du module défaillant : WLDAP32.dll, version : 6.3.9600.16384, horodatage : 0x5215e285
Code d’exception : 0xc0000005
Décalage d’erreur : 0x000000000000152a
ID du processus défaillant : 0x1b80
Heure de début de l’application défaillante : 0x01cf486bb2bcb3ea
Chemin d’accès de l’application défaillante : C:\Windows\Explorer.EXE
Chemin d’accès du module défaillant: C:\Windows\system32\WLDAP32.dll
ID de rapport : 4d8bf42a-b464-11e3-827c-b4b52f8c7890
Nom complet du package défaillant :
ID de l’application relative au package défaillant :
XML de l’événement :
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-03-25T21:27:45.000000000Z" />
<EventRecordID>14148</EventRecordID>
<Channel>Application</Channel>
<Computer>NOURE</Computer>
<Security />
</System>
<EventData>
<Data>Explorer.EXE</Data>
<Data>6.3.9600.16441</Data>
<Data>5265dec8</Data>
<Data>WLDAP32.dll</Data>
<Data>6.3.9600.16384</Data>
<Data>5215e285</Data>
<Data>c0000005</Data>
<Data>000000000000152a</Data>
<Data>1b80</Data>
<Data>01cf486bb2bcb3ea</Data>
<Data>C:\Windows\Explorer.EXE</Data>
<Data>C:\Windows\system32\WLDAP32.dll</Data>
<Data>4d8bf42a-b464-11e3-827c-b4b52f8c7890</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>
thanks for your help.
NoureIf the issue persists consider capturing a user-mode dump of the crash to get more information on the crash and see if the root cause of the crash is pinpointed.
You can configure Windows to create user-mode dumps. Create a System Restore Point first.
If you copy and paste the following in Notepad and save as a .reg file (save with the .reg extension and give it any name such as explorerdump.reg, then right-click the .reg file and select "Merge" to add to the registry, a .dmp file at the time explorer.exe
crashes should be created in the C:\CrashDumps folder:
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows Error Reporting\LocalDumps\explorer.exe]
"DumpFolder"=hex(2):43,00,3a,00,5c,00,43,00,72,00,61,00,73,00,68,00,44,00,75,\
00,6d,00,70,00,73,00,00,00
After Explorer (explorer.exe) crashes, can you then make the .dmp file available (provide link) via a public folder on OneDrive or similar site?
Here's a couple of links on using OneDrive (SkyDrive):
http://windows.microsoft.com/en-ca/skydrive/add-photos-files-faq
http://windows.microsoft.com/en-ca/onedrive/share-file-folder
More info on collecting user-mode dumps:
»msdn.microsoft.com/en-us/library···85).aspx
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