Computer recognize IPOD classic but ITunes doesn't

My laptop has my ipod listed in my computer.  But my ipod is not recognized by itunes.  I have uninstalled and reinstalled itunes with no help.  I have reset the ipod and all my songs and videos are listed on the ipod but when I clicked to play them I just get a blank screen.  I have stop and restarted the ipod service and apple mobile device on my laptop.  I have used all the advice from the ipod assistant with no help.  Is there anything I have missed? I have tried everything.  Is my ipod fried?

READ the article from which the statement was posted and follow the troubleshooting steps provided.

Similar Messages

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    Try:
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  • TS4062 hi can somebody help me... itunes does not accept the iphone 4s but i already have the version 64 bit to work with windows 7 64 bit,  the computer recognizes the phone but itunes sais i need 64 bit itunes.... please is there something im missing...

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    Download and install the free trial version of WinRAR:
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  • TS1538 iPod classic appears on my computer w/windows 8 but iTunes doesn't recognize the ipod

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    READ the article from which the statement was posted and follow the troubleshooting steps provided.

  • HT1363 my computer reconizes my ipod classic but itunes does not

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    Have you tried all of the troubleshooting here?
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    I have not. Because I use my iPod on several computers and due to limited hard drive space, I have not kept a full library of my iPod's inventory. Because of that, I suspect a restore will delete most of my library. I have just about everything saved elsewhere, but a large number of my recordings aren't in the song database and the track info will have to be manually entered again if my iPod's music files are lost. I will do a restore if I can't figure out another way or if I'm able to retrieve my iPod's files, but have held off on that as a last resort.

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    If your iPod is recognized in "my computer", changing the drive letter can sometimes resolve this issue.
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  • Finder can see my iPod Classic, but iTunes can't

    When I connect my iPod classic (80GB) to my Mac, it shows up in Finder with an iPod icon, and iTunes launches, but it never shows up in iTunes. There are no error messages, it just doesn't show up.
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  • Windows 7 will not recognize ipod touch, but itunes does.

    i've removed iTunes, QuickTime, Apple Software Update, Apple Mobile Device Support, Bonjour,  and Apple Application Support.  then reinstalled itunes 11.0.2.26; restarted computer.  tried diff usb ports, cables.  same issue -- the ipod is NOT recognized in windows, but itunes sees it.
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    Try:
    iOS: Unable to import photos to computer

  • ICal and Mail recognizes new groups, but iTunes doesn't.

    I've gotten my new iPod touch 2 nights ago, and have had a problem with address book syncing. The first time, it worked great. After deleting and editing a lot of my contacts and groups and tried to sync it with my iPod Touch and .Mac Address Book, both still had the old contacts. I'm also using some custom labels, I've tried to reset iSync and .Mac Syncing, but that didn't work. I've also waited a whole day, but nothing changed. When I would open iTunes and go to the sync tab for my iPod touch, it would show the old groups, so I knew it wouldn't change. iCal and Mail Address Panels show the changes, but .Mac and iTunes doesn't. Also, after reseting iSync and .Mac, my .Mac address book has no addresses anymore and I can't sync it. Help!

    Did you already try the troubleshooting here? iPod not appearing in iTunes

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    Hello there!
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    The Restore fails due to a timeout, most likely a hardisk problem
    Do the iPod Disk Diagnostic as posted earlier by tt2, it wont fix your problem, but helps in troubleshooting.
    Have a nice day!

  • I have the new iPad Air and I'm having trouble connecting to iTunes. When I connect my iPad, my computer recognizes my iPad but iTunes does not. Why is this? I have a Windows 8.1 computer, and I've installed the latest iTunes. Please help!

    Please answer ASAP!!

    Hi eisense,
    I also have a similar problem but not quite the same. First of all, let me give you the setup of the configuration:
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    -- iOS version: 7.1.2 (11D257)
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  • I recently dug out my old 160gb iPod Classic. Every time I connect it to iTunes, the program freezes and/or crashes. My computer recognizes that the iPod is plugged in, (it's accesible under "My Computer") but iTunes doesn't acknowledge it, at all. Help?

    I recently dug out my old 160gb iPod Classic. Every time I connect it to iTunes, the program freezes and/or crashes. My computer recognizes that the iPod is plugged in, (it's accesible under "My Computer") but iTunes doesn't acknowledge it, at all. I've tried every single solution I've seen, and none of them work. I know the Classic is outdated, but my other iPod doesn't have nearly as much room. Can anyone help with this?

    See Corrupt iPod classic.
    tt2

  • I have Ipod Nano 6th generation.  My computer recognizes device but Itunes doesn't.  Any suggestions?

    I have Ipod Nano 6th generation.  My computer recognizes device but Itunes doesn't.  Any suggestions? 

    You might have better luck posting in the iPod Nano forum.  You posted in the iPod Touch forum. For an iPod Touch one would start here:
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