Computer recognizes camera, but does not log & capture

I teach in a classroom where we have 23 new iMACs and the new Final Cut Studio. FCP recognizes the Sony miniDV camcorders we have, but some of the computers, although they recognize the camera, will not log and capture. The new iMACs plus the loading of FCP (making an image and transferring it to all the computers) was done by the tech dept. The question: Why does FCP on most of the computers recognize cameras and log and capture, while on others it does not? It was suggested I go to a FCP users group meeting to ask the question. Does anyone out there know? Thanks.

If it's working correctly on some machines and not others, and all installs were identical, then here are a few things to try:
• First, are the FireWire cables good? Test one from a working machine on a non working one.
• Also, are they inserted securely at camera and mac ends?
• Do any of the non working macs have other firewire devices connected to other firewire ports? The iMac has only one firewire bus, even though it has multiple ports, and this can sometimes cause a problem.
• Is everything being turned on and connected in the proper order? Usually it's best to have the firewire cable connected at both ends, and the camera powered on before the mac is started up.
• Check the cameras themselves; in the camera's record in/out menu, it should be set to play out DV, and when the firewire cable is connected, most Sony cams will display a DV in/out message on the LCD screen.
• And, finally, are you using the same Easy Setup for all of the macs/cameras? I'm guessing you would want the NTSC DV setup; this should be chosen before a new project is opened to capture into; are all machines set up the same way?
Sony camcorders generally work pretty well with FCP, so I'm guessing one of the above choices will solve your problem.

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