Computer running slow, and problems downloading new software

i have a powerbook g4 and it running slow at times. my dad bought a new one and gave me this one and my powerbook runs half of the speed of his. this is my 1st mac and i am trying to figure it out. my mac tends to freeze up sometimes when i am online. my cursor indicates that it is loading, but it takes a long time to load. most of the times i just force quit safari and try it again. also, when i try to install software off of the net, it ask me to pick a software to use to open it. i have tried almost every software on the computer and i have yet to run the installer. my email account is on hotmail, and my mac will not allow me to go straight to hotmail.com to retrieve emails. hotmail tells me that i have to download new software to be able to retrieve my mail, and that brings me to the above problem with downloading software. my mac runs on mac OS X version 10.3.9 if that is any help to you, thanks

Welcome! You bring up a lot of issues but most suggest simply a need for some routine file maintenance. One of the best resources is here:
http://thexlab.com/faqs/faqs.html
There are a lot of articles; focus on those with titles about maintenance, tuning, and freeing space on the hard drive
It would be helpful to know a little more about your PB, like the processor speed and the amount of RAM installed. Both are available by selecting "About the Mac..." from the blue Apple menu at the let end of the menubar.

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    r4: 0xbfffcef0 r5: 0x00000000 r6: 0x0024ff03 r7: 0xfeffff87
    r8: 0xfeffff07 r9: 0x000001f0 r10: 0x00000000 r11: 0x016b2216
    r12: 0x00000000 r13: 0x00000000 r14: 0xbfffcb54 r15: 0xffffffff
    r16: 0xbfffcb58 r17: 0xbfffcb5c r18: 0xbfffd30c r19: 0x08000800
    r20: 0x00000000 r21: 0xbfffcef0 r22: 0xbfffd3b0 r23: 0x06baea1a
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    0x4ed2000 - 0x51e6fff com.macromedia.Flash Player.plugin 9.0.28 (1.0.4f22) /Library/Internet Plug-Ins/Flash Player.plugin/Contents/MacOS/Flash Player
    0x6919000 - 0x691bfff com.apple.textencoding.unicode 1.6.4 /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
    0x41410000 - 0x414affff com.apple.QuickTimeImporters.component 7.2 /System/Library/QuickTime/QuickTimeImporters.component/Contents/MacOS/QuickTime Importers
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    0x806c0000 - 0x806e9fff libxslt.1.dylib /usr/lib/libxslt.1.dylib
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    0x96e12000 - 0x96e25fff com.apple.speech.synthesis.framework 3.2 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
    0x96e80000 - 0x96e90fff com.apple.vecLib 3.0.3 (vecLib 3.0.3) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
    0x97146000 - 0x97152fff com.apple.help 1.0.1 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
    0x9715c000 - 0x97169fff com.apple.CommonPanels 1.2.1 (1.0) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
    0x97900000 - 0x97bf2fff com.apple.WebCore 315.15 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
    0x99000000 - 0x990b8fff com.apple.audio.toolbox.AudioToolbox 1.3.4 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
    0x99106000 - 0x99106fff com.apple.audio.units.AudioUnit 1.3.3 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
    0x99108000 - 0x9916ffff com.apple.audio.CoreAudio 2.1.3 /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
    0x991af000 - 0x991ccfff com.apple.audio.SoundManager 3.9 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
    0x991de000 - 0x994fdfff com.apple.QuickTime 7.2.0 /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
    0x995e1000 - 0x995f7fff com.apple.QuartzCore 1.3 /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
    0x99604000 - 0x9a1cafff com.apple.QuickTimeComponents.component 7.2 /System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTim eComponents
    iMac G4 Mac OS X (10.3.9)

    Bob
    including Safari crashing on certain web sites … Here is the crash log...
    Thread 0 Crashed:
    0 com.apple.JavaScriptCore 0x961d1f64 compile_branch + 0x2dc
    I would guess that the web sites causing problems use javascript. It is strange that javascript should crash straight away, so I'm wondering it they have the correct version for 10.3.9?
    There isn't an easy way to access this information except via Terminal (or Property List Editor if you have Developer tools installed). Here's the command you need, although I can see it will be tricky for you to copy and paste this command into another machine (you could always log on from that I suppose).
    defaults read /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/JavaScriptCor e.framework/Versions/A/Resources/Info CFBundleVersion(that's all one line, by the way).
    In 10.3.9, the version I have is 312.3.2, while in 10.4.10 I have 418.6.1.
    If what you get from this is nonsense, I think you would be looking at an Archive & Install. An alternative would be to rerun the 10.3.9 Combo Update and the Security Updates that followed that, and then make sure to re-run the "SafariUpdate1.3.1.pkg 18/8/2005" and the "SafariUpdate1.3.2.pkg 5/1/2006" because both of those updated JavaScriptCore.

  • Recently started running slow and freezing up while loading web pages etc.

    Problem description:
    Computer running slow and freezes up for a few minutes from time to time, I have owned it since 2011 with no issues until now.
    EtreCheck version: 2.1.2 (105)
    Report generated December 15, 2014 at 9:58:50 AM MST
    Hardware Information: ℹ️
      MacBook Pro (13-inch, Early 2011) (Verified)
      MacBook Pro - model: MacBookPro8,1
      1 2.3 GHz Intel Core i5 CPU: 2-core
      4 GB RAM Upgradeable
      BANK 0/DIMM0
      2 GB DDR3 1333 MHz ok
      BANK 1/DIMM0
      2 GB DDR3 1333 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      Intel HD Graphics 3000 - VRAM: 384 MB
      Color LCD 1280 x 800
    System Software: ℹ️
      OS X 10.10.1 (14B25) - Uptime: 0:10:42
    Disk Information: ℹ️
      Hitachi HTS545032B9A302 disk0 : (320.07 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted> : 210 MB
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      Macintosh HD (disk1) / : 318.84 GB (24.01 GB free)
      Core Storage: disk0s2 319.21 GB Online
      MATSHITADVD-R   UJ-8A8 
    USB Information: ℹ️
      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Inc. BRCM2070 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Configuration files: ℹ️
      /etc/launchd.conf - Exists
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Adware: ℹ️
      Geneio [Remove]
    Kernel Extensions: ℹ️
      /System/Library/Extensions
      [not loaded] com.mice.driver.PS3Controller (1.0.0d1) [Support]
    Launch Agents: ℹ️
      [running] com.amazon.sendtokindle.launcher.plist [Support]
      [running] com.robohippo.HippoConnectAgent.plist [Support]
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist [Support]
      [loaded] com.microsoft.office.licensing.helper.plist [Support]
      [not loaded] com.robohippo.HippoConnectDaemon.plist [Support]
    User Launch Agents: ℹ️
      [loaded] com.genieo.completer.download.plist Adware! [Remove]
      [loaded] com.genieo.completer.update.plist Adware! [Remove]
      [loaded] com.google.keystone.agent.plist [Support]
      [invalid?] com.nds.pcshow.plist [Support]
      [invalid?] com.nds.pcshow.uninstall.plist [Support]
    User Login Items: ℹ️
      iTunesHelper UNKNOWNHidden (missing value)
    Internet Plug-ins: ℹ️
      FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
      Default Browser: Version: 600 - SDK 10.10
      AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 [Support]
      AdobePDFViewer: Version: 11.0.09 - SDK 10.6 [Support]
      Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
      QuickTime Plugin: Version: 7.7.3
      SharePointBrowserPlugin: Version: 14.4.6 - SDK 10.6 [Support]
      Google Earth Web Plug-in: Version: 7.1 [Support]
      Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]
      iPhotoPhotocast: Version: 7.0 - SDK 10.7
    Safari Extensions: ℹ️
      Omnibar Adware! [Remove]
    3rd Party Preference Panes: ℹ️
      Flash Player  [Support]
    Time Machine: ℹ️
      Time Machine not configured!
    Top Processes by CPU: ℹ️
          17% mds
          6% WindowServer
          0% AppleSpell
          0% fontd
          0% mds_stores
    Top Processes by Memory: ℹ️
      120 MB Safari
      77 MB mds_stores
      69 MB com.apple.WebKit.WebContent
      60 MB ocspd
      60 MB WindowServer
    Virtual Memory Information: ℹ️
      1.24 GB Free RAM
      1.15 GB Active RAM
      853 MB Inactive RAM
      1.05 GB Wired RAM
      1.00 GB Page-ins
      25 KB Page-outs
    Diagnostics Information: ℹ️
      Dec 15, 2014, 09:48:45 AM Self test - passed

    1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
    Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
    2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
    There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
    3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
    You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
    In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
    You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
    Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
    4. Here's a summary of what you need to do, if you choose to proceed:
    ☞ Copy a line of text in this window to the Clipboard.
    ☞ Paste into the window of another application.
    ☞ Wait for the test to run. It usually takes a few minutes.
    ☞ Paste the results, which will have been copied automatically, back into a reply on this page.
    The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
    5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
    6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
    7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
    Triple-click anywhere in the line of text below on this page to select it:
    PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*genieo\* \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB ' com.adobe.AAM.Updater-1.0 com.adobe.AAM.Updater-1.0 com.adobe.AdobeCreativeCloud com.adobe.CS4ServiceManager com.adobe.CS5ServiceManager com.adobe.fpsaud com.adobe.SwitchBoard com.adobe.SwitchBoard com.apple.aelwriter com.apple.AirPortBaseStationAgent com.apple.FolderActions.enabled com.apple.installer.osmessagetracing com.apple.mrt.uiagent com.apple.ReportCrash.Self com.apple.rpmuxd com.apple.SafariNotificationAgent com.apple.usbmuxd com.citrixonline.GoToMeeting.G2MUpdate com.google.keystone.agent com.google.keystone.daemon com.microsoft.office.licensing.helper com.oracle.java.Helper-Tool com.oracle.java.JavaUpdateHelper com.oracle.java.JavaUpdateHelper org.macosforge.xquartz.privileged_startx org.macosforge.xquartz.privileged_startx org.macosforge.xquartz.startx ' ' 879294308 4071182229 461455494 3627668074 1083382502 1274181950 1855907737 2758863019 1848501757 464843899 3694147963 1233118628 2456546649 2806998573 2778718105 2636415542 842973933 2051385900 3301885676 891055588 998894468 695903914 1443423563 4136085286 523110921 2883943871 3873345487 ' 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' s/[0-9A-Za-z._]+@[0-9A-Za-z.]+\.[0-9A-Za-z]{2,4}/EMAIL/g;/faceb/s/(at\.)[^.]+/\1NAME/g;/\/Shared/!s/(\/Users\/)[^ /]+/\1USER/g;s/[-0-9A-Fa-f]{22,}/UUID/g;' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: (E[^m]|[^EO])|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<10) print "com.apple.";} ' ' { sub(/ :/,"");print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:.+//p ' '/^root$/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { split("'"${p[41]}"'",b);split("'"${p[42]}"'",c);for(i in b) print b[i]".plist\t"c[i];if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\\([0-9]+\\)\\(.+\\)/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p);if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n   "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n   [N/A]";"cksum "F|getline C;split(C, A);C="checksum "A[1];"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text(, with v.+)?$|(Bo|PO).+ sh.+ text ex|XM)/) F=F" ("T", "C")";else F=F" ("C")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n   ...and %s more line(s)\n",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9|"sort|uniq";} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ *$/d;s/^ */   /;' ' s/^.+ |\(.+\)$//g;p ' '/\.(appex|pluginkit)\/Contents\/Info\.plist$/p' ' /2/{print "WARN"};/4/{print "CRITICAL"};' ' /EVHF|MACR|^s/d;s/^.+: //p;' ' $3~/\./ { i++;n=n"\n"$1"\t"$3;} END { if(i>1) print n;} ' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps crontab iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl smcDiagnose sysctl\ -n defaults\ read stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' pluginkit scutil dtrace profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil lsof test osascript\ -e netstat );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'|tr , \\\n" 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$(RefProc): \$Message' -k Sender Req 'fsev|kern|launchd' -k RefProc Rne 'Aq|WebK' -k Message Rne 'Goog|ksadm|probe|Roame|SMC:|smcD|sserti|suhel| VALI|ver-r|xpma' -k Message Req 'abn|bad |Beac|caug|corru|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|NVDA\(|pagin|pci pa|proc: t|Roamed|rror|SL|TCON|Throttli|tim(ed? ?|ing )o|WARN' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '/S*/*/Ca*/*xpc* >&- ||echo No' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,Ex}* {/,}L*/{A*d,Ca*/*/Ex,Co{mpon,reM},Ex,In{p,ter},iTu*/*P,Keyb,Mail/B,Pr*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -path \\*s/Resources -prune -o -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,mach_i*/*,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" -m 'L*/{Con*/*/Data/L*/,}Pref* -type f -size 0c -name *.plist.???????|wc -l' kern.memorystatus_vm_pressure_level '3>&1 >&- 2>&3' " -F '\$Time \$Message' -k Sender kernel -k Message CSeq 'n Cause: -' " -i );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents XPC\ cache Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors App\ extensions Lockfiles Memory\ pressure SMC Shutdowns Nets );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};A'$((7+i))'() { v=` eval sudo "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};';done;A9(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "${s[63]}"<<<"$v"`&&C1 1 $1;};for i in 1 2 7 8;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;B1&&D73 19 53 67 55;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 54 12 56;D23 5 14 12 14;D22 6 36 13 15;D22 20 52 66 54;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D82 35 49 61 51;D82 11 17 17 20;for i in 0 1;do D82 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A8 18 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;B3 4 0 65;A3 14 6 32 0;B4 0 16 11;A1 26 50 64;B7 16;C3 52;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D73 21 0 32 19;D73 10 42 32 40;D82 29 35 46 39;};D23 14 1 62 42;D12 34 43 53 44;D12 22 20 32 25;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 21 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 38 55 68 57;D23 33 34 42 37;B1&&D83 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 10 42 32 41;D13 37 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 21 48 49 49;B3 4 22 57;A1 21 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D12 4 51 32 53;D23 22 9 37 7;A9;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
    Copy the selected text to the Clipboard by pressing the key combination command-C.
    8. Launch the built-in Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad and start typing the name.
    Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
    9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
    exec bash
    and press return. Then paste the script again.
    10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return  three times at the password prompt. Again, the script will still run.
    If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
    11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
    [Process completed]
    to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report what happened. No harm will be done.
    12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
    At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
    If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
    13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
    14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
    Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

  • Running slow and locking up, additional tests for hd, memory?

    My iBook has slowed to a crawl recently, and I suspect hardware problems, maybe the hard drive or memory. I've tried all hte usual things (disk repair, fix permissions, reinstalling the last update, running in safe mode) but the computer runs slow and at times just stops -- earlier today it stopped responding or refreshing anythign but the spining ball for >20 min, at which point I did a hard reboot, and it took it almost another 20 minutes to reboot. I've run the hardware tests from the utility disk a few times but nothing shows up. The only thing of note in the system log is that lookupd seems to die and restart pretty often, and around when it locked up earier today there are lots of messages about "IOATAController device blocking bus."

    It took it more than 10 minutes to boot and for me to log in this time, and a few more minutes to display the contents of the hard drive, but when I finally got Disk Utility up, it still said SMART Status: verified. However I hit the "verify disk" button, and the computer has been locked up for about 10 minutes now with nothing more than 'Verifying volume "Macintosh HD"' in the status window and nothing but the spinning beach ball when I try to do anything else. I'll let it go and see if it ever recovers.
    I have a recent bootable clone, but even small file writes can take an hour now, so I can't imagine a complete copy ever finishing. After more research on the message "IOATAController device blocking bus" I find that a few people who get that are able to recover by using disk utility from the install disk and doing a disk repair, but most end up with their hard drive needing to be replaced. I've done the first a few times now with no improvement, so I'm guessing I'm headed for the second. The local Apple Store had no more appointments available today but I'm going to try and get in tomorrow.

  • Why is my Macbook Pro running slow after I downloaded the new Lion software? I have a 2.26 GHz intel core 2 duo? whats Wrong?

    Why is my Macbook Pro running slow after I downloaded the new Lion software? I have a 2.26 GHz intel core 2 duo? whats Wrong?

    Spotlight may be indexing your drive(s).  Click the Spotlight icon at the right of your menubar; if it shows things being indexed, that's at least some of the reason. 

  • I have a Macbook Pro 15" that is three and a half years old.  Although it has slowed a bit, it still runs well and runs every program I need. Any tips for how to keep this old computer running well and in good health?

    I have a Macbook Pro 15" that is three and a half years old.  Although it has slowed a bit, it still runs well and runs every program I need. Any tips for how to keep this old computer running well and in good health?
    I have a 250 gig drive and try to keep at least 100 gigs unused at all times, 4 GB 667 MHz DDR2 SDRAM memory, back up with Time Machine and CrashPlan, and have OS X 10.7.3.
    This was my first Mac since an old Apple II GS.  After that I used PC's and got really good at reformatting, replacing drives, reinstalling, defragging, resolving software conflicts, etc.  Since switching back to Macs (five in my extended family now), I haven't had to do any of those things. So, although, the cost is three times as much, the aggrevation has been ten times less.
    I'm retired and living on a fixed income and would therefore like to keep this computer running as opposed to constatntly upgrading.
    That said, any tips?
    Thanks
    It does have a crack on the left of the screen case about 3/4'' up from the bottom.  I've posted that as another question.

    Kappy's Personal Suggestions for OS X Maintenance
    For disk repairs use Disk Utility.  For situations DU cannot handle the best third-party utilities are: Disk Warrior;  DW only fixes problems with the disk directory, but most disk problems are caused by directory corruption; Disk Warrior 4.x is now Intel Mac compatible. Drive Genius provides additional tools not found in Disk Warrior.  Versions 1.5.1 and later are Intel Mac compatible.
    OS X performs certain maintenance functions that are scheduled to occur on a daily, weekly, or monthly period. The maintenance scripts run in the early AM only if the computer is turned on 24/7 (no sleep.) If this isn't the case, then an excellent solution is to download and install a shareware utility such as Macaroni, JAW PseudoAnacron, or Anacron that will automate the maintenance activity regardless of whether the computer is turned off or asleep.  Dependence upon third-party utilities to run the periodic maintenance scripts was significantly reduced since Tiger.  These utilities have limited or no functionality with Snow Leopard or Lion and should not be installed.
    OS X automatically defragments files less than 20 MBs in size, so unless you have a disk full of very large files there's little need for defragmenting the hard drive. As for virus protection there are few if any such animals affecting OS X. You can protect the computer easily using the freeware Open Source virus protection software ClamXAV. Personally I would avoid most commercial anti-virus software because of their potential for causing problems. For more about malware see Macintosh Virus Guide.
    I would also recommend downloading a utility such as TinkerTool System, OnyX 2.4.3, or Cocktail 5.1.1 that you can use for periodic maintenance such as removing old log files and archives, clearing caches, etc.
    For emergency repairs install the freeware utility Applejack.  If you cannot start up in OS X, you may be able to start in single-user mode from which you can run Applejack to do a whole set of repair and maintenance routines from the command line.  Note that AppleJack 1.5 is required for Leopard. AppleJack 1.6 is compatible with Snow Leopard. There is no confirmation that this version also works with Lion.
    When you install any new system software or updates be sure to repair the hard drive and permissions beforehand. I also recommend booting into safe mode before doing system software updates.
    Get an external Firewire drive at least equal in size to the internal hard drive and make (and maintain) a bootable clone/backup. You can make a bootable clone using the Restore option of Disk Utility. You can also make and maintain clones with good backup software. My personal recommendations are (order is not significant):
    Carbon Copy Cloner
    Data Backup
    Deja Vu
    SuperDuper!
    SyncTwoFolders
    Synk Pro
    Synk Standard
    Tri-Backup
    Visit The XLab FAQs and read the FAQs on maintenance, optimization, virus protection, and backup and restore.
    Additional suggestions will be found in Mac Maintenance Quick Assist.
    Referenced software can be found at CNet Downloads or MacUpdate.
    Be sure you have an adequate amount of RAM installed for the number of applications you run concurrently. Be sure you leave a minimum of 10% of the hard drive's capacity as free space.
    Adding more RAM, if feasible, and a new, faster hard drive may also help pep it up a little.

  • Here are my Etrecheck results....can anyone help me get my computer faster?  Problem description: Computer very slow-.and unresponsive  EtreCheck version: 2.1.8 (121) Report generated April 16, 2015 at 10:19:42 AM EDT

    Problem description:
    Computer very slow….and unresponsive
    EtreCheck version: 2.1.8 (121)
    Report generated April 16, 2015 at 10:19:42 AM EDT
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (15-inch, Mid 2012) (Technical Specifications)
        MacBook Pro - model: MacBookPro9,1
        1 2.3 GHz Intel Core i7 CPU: 4-core
        4 GB RAM Upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1600 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1600 MHz ok
        Bluetooth: Good - Handoff/Airdrop2 supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 412
    Video Information: ℹ️
        Intel HD Graphics 4000
        NVIDIA GeForce GT 650M - VRAM: 512 MB
            Color LCD 1440 x 900
    System Software: ℹ️
        OS X 10.10.2 (14C1514) - Time since boot: 7 days 18:4:45
    Disk Information: ℹ️
        APPLE HDD HTS547550A9E384 disk0 : (500.11 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
            Macintosh HD (disk1) / : 498.88 GB (299.54 GB free)
                Core Storage: disk0s2 499.25 GB Online
        MATSHITADVD-R   UJ-8A8
    USB Information: ℹ️
        Western Digital My Passport 0748 500.07 GB
            EFI (disk3s1) <not mounted> : 210 MB
            My Passport (disk3s2) /Volumes/My Passport : 499.73 GB (126.16 GB free)
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple Inc. BRCM20702 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /System/Library/Extensions
        [not loaded]    com.quark.driver.Tether (1.1.0d4 - SDK 10.4) [Click for support]
        [loaded]    com.quark.driver.Tether64 (1.1.0d3 - SDK 10.6) [Click for support]
        [not loaded]    com.wdc.driver.1394HP (1.0.11 - SDK 10.4) [Click for support]
        [not loaded]    com.wdc.driver.1394_64HP (1.0.1 - SDK 10.6) [Click for support]
        [not loaded]    com.wdc.driver.USBHP (1.0.11) [Click for support]
        [loaded]    com.wdc.driver.USB_64HP (1.0.0 - SDK 10.6) [Click for support]
    Problem System Launch Agents: ℹ️
        [killed]    com.apple.CallHistoryPluginHelper.plist
        [killed]    com.apple.CallHistorySyncHelper.plist
        [killed]    com.apple.gamed.plist
        [killed]    com.apple.Maps.pushdaemon.plist
        [killed]    com.apple.printtool.agent.plist
        [killed]    com.apple.telephonyutilities.callservicesd.plist
        6 processes killed due to memory pressure
    Problem System Launch Daemons: ℹ️
        [killed]    com.apple.awdd.plist
        [killed]    com.apple.ctkd.plist
        [killed]    com.apple.emond.aslmanager.plist
        [killed]    com.apple.nehelper.plist
        [killed]    com.apple.wdhelper.plist
        [killed]    com.apple.xpc.smd.plist
        6 processes killed due to memory pressure
    Launch Agents: ℹ️
        [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [loaded]    com.coupons.coupond.plist [Click for support]
        [running]    com.mcafee.menulet.plist [Click for support]
        [running]    com.mcafee.reporter.plist [Click for support]
        [running]    com.oracle.java.Java-Updater.plist [Click for support]
        [loaded]    org.macosforge.xquartz.startx.plist [Click for support]
    Launch Daemons: ℹ️
        [failed]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.adobe.SwitchBoard.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac2.Agent.plist [Click for support]
        [unknown]    com.mcafee.ssm.ScanFactory.plist [Click for support]
        [unknown]    com.mcafee.ssm.ScanManager.plist [Click for support]
        [running]    com.mcafee.virusscan.fmpd.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
        [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]
        [loaded]    org.macosforge.xquartz.privileged_startx.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [loaded]    com.facebook.videochat.[redacted].plist [Click for support]
        [failed]    com.facebook.videochat.[redacted].plist [Click for support]
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Click for support]
    User Login Items: ℹ️
        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
        WDSecurityHelper    UNKNOWN  (missing value)
        WDSecurityHelper    Application  (/Applications/WD Security.app/Contents/WDSecurityHelper.app)
        WDDriveUtilityHelper    UNKNOWN  (missing value)
        WDDriveUtilityHelper    Application  (/Applications/WD Drive Utilities.app/Contents/WDDriveUtilityHelper.app)
    Internet Plug-ins: ℹ️
        SiteAdvisor: Version: 2.0 - SDK 10.1 [Click for support]
        FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
        CouponPrinter-FireFox_v2: Version: 5.0.3 - SDK 10.6 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
        Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
        JavaAppletPlugin: Version: Java 8 Update 31 Check version
    User internet Plug-ins: ℹ️
        Google Earth Web Plug-in: Version: 7.1 [Click for support]
        Stamps.com: Version: 1.1.13 [Click for support]
        DISH Anywhere Player: Version: 2.7.2.0 [Click for support]
    Safari Extensions: ℹ️
        SiteAdvisor
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
        Java  [Click for support]
    Time Machine: ℹ️
        Skip System Files: NO
        Mobile backups: ON
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 498.88 GB Disk used: 199.33 GB
        Destinations:
            My Passport [Local]
            Total size: 499.73 GB
            Total number of backups: 29
            Oldest backup: 2013-05-17 22:06:43 +0000
            Last backup: 2015-03-27 16:16:56 +0000
            Size of backup disk: Too small
                Backup size 499.73 GB < (Disk used 199.33 GB X 3)
    Top Processes by CPU: ℹ️
             6%    backupd
             5%    WindowServer
             1%    Google Chrome
             1%    loginwindow
             1%    mtmd
    Top Processes by Memory: ℹ️
        289 MB    Google Chrome Helper
        189 MB    Google Chrome
        84 MB    backupd
        78 MB    Mail
        77 MB    Finder
    Virtual Memory Information: ℹ️
        17 MB    Free RAM
        1.22 GB    Active RAM
        1.22 GB    Inactive RAM
        996 MB    Wired RAM
        54.55 GB    Page-ins
        1.93 GB    Page-outs
    Diagnostics Information: ℹ️
        Apr 14, 2015, 03:11:54 PM    /Library/Logs/DiagnosticReports/softwareupdated_2015-04-14-151154_[redacted].cp u_resource.diag [Click for details]

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