Computer saying not authorized to play file.

When i downloaded a song and went to play it out of my file it said my computer was not authorized to play it. I authorized it and it said it was already authorized. When i go to play it it does the same thing over and over again and will not let it play.

Delete and redownload it if doing so is free in your country.
(73249)

Similar Messages

  • ITunes says computer is not authorized to play file, but it definitely is

    Hello.
    I recently bought Ministry of Sound's 90s Anthems 2 on iTunes. All the files have downloaded, but certain ones won't play. When I try to click them, I get the error message: 'This computer is not authorized to play X. Would you like to authorize it?' See below.
    The computer is authorized. I purchased this album for £9.99. My computer is the only authorized computer on my account. If I log into my account as it says in the error message, it tells me the computer is already authorized and STILL won't let me play the tracks. Can anyone help?
    Paul

    Authorization should only be required to play "protected" media whereas the tracks should be classed as "purchased". It is likely that the tracks are corrupt. Assuming you are in a region where you are allowed to redownload your past music purchases (like the U.K.), delete the broken tracks from your iTunes library (but do not hide from iCloud), close and then reopen iTunes, go to the iTunes Store home page, click the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there.
    While downloading click the small download activity widget underneath the search box and make sure Allow Simultaneous Downloads is unticked.
    If the problem persists, or that facility is not yet available in your region, contact the iTunes Store support staff through the "Report a problem" links in your account history, or via Contact Support.
    See also:
    HT5085: iTunes in the Cloud and iTunes Match Availability
    HT2519: Downloading past purchases from the App Store, iBookstore, and iTunes Store
    tt2

  • TS1389 when i changed my browser to IE 8, I am no longer able to play the songs I purchased. I keep getting a dialog box saying "this computer is not authorized to play this song. Would you like to authorize it? The box has an old apple ID . How do I get

    I try to play the Itunes song I purchased. I have a new computer, another internet provider since I purchased the songs, and have switched to a new internet browser Internet Explorer 8. I keep getting a dialog box saying "this computer is not authorized to play the song. would you like to authorize it?
    An old Apple ID popps up and I am asked for the old passwork which I no longer remember. I successfully changed to a new Apple ID and password.
    when I enter that, a new dialog box appears, saying "this computer is already authorized." When I try to play the song the first box appears again,
    I I go round over and over, with no success playing my songs. Can anybody out their resolve this? Thanks for any help

    Were these songs purchased using another account?
    " I opened a new iTunes account and copied the files to the new account.  "
    Do you mean to a new library?
    Account is a user neame and password with which you purchase content.
    A library is your collection of media.

  • TS1424 I downloaded a song and it says my computer is not authorized to play it, but when I put in my apple id and password to authorize it it tells me this computer is already authorized! What do I do?

    I downloaded a song from itunes and it says my computer is not authorized to play it, to authorized enter your apple id and password so I did, then it said that this computer was already authorized, but it still won"t let me play the song! What do I do?

    Apparently not!! I am NOT happy about it either! I had always bought my mp3's from walmart.com (until they quit doing it) & ANY time I had a problem, they had it corrected in less than 5 minutes! Apple is a large enough company, that they should have an EASY to find support system. Having to post on here, WAITING for someone who MIGHT know how to fix it, is aggrevating!! I WILL NOT BE BUYING ANY MORE MUSIC FROM ITUNES & WILL BE GOING TO ANYTHING OTHER THAN AN APPLE PRODUCT!

  • TS1389 iTunes song won't play says it's says This computer is not authorized to play but the rest of the album works that I paid for

    Bought an album on iTunes. One of the 27 tracks on the album won't play. Get a pop up window saying - "This computer is not authorized to play "All Time High". Would you like to authorize it?"
    I sign in with my Apple ID and password and then I get the message saying "This computer is already authorized."
    How can I play the track?

    Click here and request assistance.
    (71848)

  • Why do I get a message that my computer is "not authorized" to play some iTune files, but when I authorize it I'm told it's already authorized????

    I get a message that my new computer is not "authorized" to play certain files - music, videos,-  in iTunes, but when I go to the screen to authorize it, I'm told it's already authorized.

    It's corrupt. Delete and redownload it if doing so is free in your country.
    (86482)

  • HT1725 can I delete an album from my computer and re-download from my purchases? I bought an album and some of the songs only play partof the way through and some won't play at all. One of them says this computer is not authorized to play this trac.

    can I delete an album from my computer and re-download from my purchases? I bought an album and some of the songs only play partof the way through and some won't play at all. One of them says this computer is not authorized to play this trac.

    Assuming you are in a region where you are allowed to redownload your past music purchases, delete the broken tracks only from your iTunes library, go to the iTunes Store home page, click the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there.
    If you don't see them straight away it may help to restart iTunes. While downloading select Downloads in the left-hand column and make sure Allow Simultaneous Downloads is unticked.
    If the problem persists, or that facility is not yet available in your region, contact the iTunes Store support staff through the report a problem links in your account history, or via Contact Support.
    See also: HT2519 - Downloading past purchases from the App Store, iBookstore, and iTunes Store
    tt2

  • This computer is not authorized to play *name of song*

    Every time i try to play a song i purchased from iTunes a message comes up saying "This computer is not authorized to play *name of song*. Would you like to authorize it?" after i enter my password and click authorize a message comes up saying "machine authorization was successful. you have authorized a total number of 2 out of your available 5. then when i go to play this song or any other song purchased on itunes the same message comes up. i would appreciate it greatly if anyone had a solution to this problem.

    Hey adam mcnamee,
    Are you sure your authosizing the the computer with the correct account? highlight the file>File>Get Info. The info window will tell you the account that purchased the song.
    you can view the iTunes store support page here: http://www.apple.com/support/itunes/store/authorization/
    Jason

  • This computer is not authorized to play filename .m4v

    Hey all,
    First post so be gentle.
    I've attempted several times now to play my downloaded tv episodes from within itunes. When I click to play them I get a message saying "This computer is not authorized to play <filename>.m4v"
    It then gives me an option to open itunes and wait for authorization. I wait and nothing happens. I just get a blank grey screen while the episode 'plays' in itunes. ( I say plays because I see the seconds and minutes counting down on the episode. I just don't hear or see anything, just a grey screen.
    I've never really had issues in the past with itunes and videos, but admittedly I've not purchased any in a while. The music plays fine, it is only the videos that are bugging out on me.
    So far I've tried:
    -Unauthorizing and Reauthorizing my itunes. ( Can't unauthorize all machines since I'm still in the year timeframe )
    -Upgrading Quicktime from 7.5.5 to 7.6
    -Repairing Disk Permissions
    -Steps in this article http://support.apple.com/kb/TS1389
    -Upgrading my video card drivers.
    -Upgrading itunes
    Any other ideas?

    Same problem. I went on a shopping spree and downloaded some TV shows, left them downloading overnight. Next day I go to play them and iTunes claims the computer is not authorized (which it is), I input my password, then it tells me it was already authorized along with my other computer.
    The video then comes up grey with no sound. The timeline runs but that's about it. Ironically though, I can play it through my iPhone after a synch.
    Here's an image walkthrough:
    http://img518.imageshack.us/img518/3927/itunesgreyissue.jpg
    I uninstalled and reinstalled the latest quicktime. Did the same for iTunes after a restart (complete with deleting the com.apple.itunes files on the library. I also got rid of every video plugin I have such as DivX and Flip4Mac.
    Nothing fixes the issue.

  • This Computer is not authorized to play "". Would you like to authorize it=

    Is what itunes is saying to me everytime I try to play a song I just bought. I then go to authorize it with my other email address and it says authorization successful! You have authorized a total number of 1 machines out of your available 5.
    So I hit ok, then I go to play the song again and it says. This computer is not authorized to play....
    everything mac I own is falling apart on me I am about to lose it! anyone kind enough to help?

    i had to authorize it two ways, sorry for my rant, overtired

  • I purchased a song on this Mac, an authorized computer. I am now getting a message that this computer is not authorized to play the song. Why??

    I purchased a song on this Mac, an authorized computer.  I am now getting a message that this computer is not authorized to play the song. When I provide my username and password to authorize my computer, the song is still not authorized. Why?

    iTunes repeatedly prompts to authorize computer to play iTunes Store purchases - http://support.apple.com/kb/ts1389.  If your country permits re-downloads, delete the file and re-download.

  • Why am I receiving message to play a movie from iTunes account "cannot play movie".  It say not authorized to play protected movie.

    Why am I receiving message to play a movie from iTunes account "cannot play movie".  It say not authorized to play protected movie.

    In a different post, you asked:
    Phase10117 wrote:
    So r u telling me that I can only look at a movie from my iTunes account on the device that it was download from.  This doesn't set very well me.  U should b able to your purchase movies from your cloud.  Is apple working on this resolution?
    There is no resolution needed, as this is not a problem.
    I am saying not the device, but the Apple ID is what needs to be the same, unless the movie is rented.
    If the movie is rented, it can only reside on one device at a time.  But from your error message above, I don't think that is your situation.
    Your error message suggests a different Apple ID purchased the movie.  If you want to see it, you must use your computer's iTunes, go to Store > Authorize This Account in the iTunes menu on your computer, and have that purchaser sign in with their Apple ID and password, then sync your iPad to that computer.

  • "the computer is not authorized to play"

    For some reason, a number of songs that I purchased on ITUNES a couple of years ago will not play now.  They are in my ITUNES library but every time I go to play them, I get the message that "the computer is not authorized to play [Title]..."  I then authorize the computer, it says "this computer is already authorized," then I try to play the song and I go back to the start.  It is VERRRY frustrating.
    The songs play on my IPOD but (a) not on my ITUNES, and (b) they do not appear on my newly purchased IPHONE after I downloaded my whole library. 
    Apple is trying to CHARGE ME for customer support and they can kiss my asss. 
    Please help.
    Thanks.

    Hey threeplovers,
    Thanks for the question. It sounds like you are experiencing authorization issues with your content. Check out the following resources for helpful troubleshooting information:
    iTunes repeatedly prompts to authorize computer to play iTunes Store purchases - Apple Support
    http://support.apple.com/en-us/HT203160
    iTunes: Missing folder or incorrect permissions may prevent authorization - Apple Support
    http://support.apple.com/en-us/TS1277
    Thanks,
    Matt M.

  • ITunes skips a song. It tells me, "This computer is not authorized to play this song. Would you like to authorize it?" So I enter my password. Then it tells me, "This computer is already authorized." But when I try to play it, it's still "not authorized".

    iTunes skips a song. It tells me, "This computer is not authorized to play this song. Would you like to authorize it?" So I enter my password. Then it tells me, "This computer is already authorized." But when I try to play it, it's still "not authorized".

    JayneWilson wrote:
    I tried that with one song and it charged me for it.  I've got hundreds of songs my new iMac won't play! Help!
    If you purchased the song from the iTunes Store go to your purchase history and re-download it from there. You will not be charged again.
    http://support.apple.com/kb/HT2519?viewlocale=en_US&locale=en_US

  • "This computer is not authorized to play" any DRM items from iTunes Store

    My iTunes 9.0.3 Library has DRM songs (purchased years ago up thru the end of iTunes DRM) plus TV shows (purchased from 2006 thru two days ago).
    I just discovered none of these restricted songs or TV shows can be played because ...
    *This computer is not authorized to play "name of item". Would you like to authorize it?*
    Before I use another authorization for my Mac Pro (on which everything from 2007 on was purchased), I'd like to understand what has gone wrong.
    -- Ward

    I searched the iTunes forum for help before opening this thread. Thanks, Jolly, for the pointer to the article -- it looked promising, but none of the points apply to my situation.
    I did fresh search of all articles, which found the one Jolly recommended. It found a lot of other articles, most/all of which did not include "This computer is not authorized" even though I put that phrase in quotation marks. Article Advanced Search appears to be broken.
    -- Ward

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