Computer sees 3rd gen nano but not 2nd

I have a second generation nano.
My son has a third generation nano.
Until recently both ipod's worked just fine. Last week I plugged my ipod in, my computer tells me the usb device is not recognized. The ipod does not charge while hooked up to the computer but I have a wall charger and it will charge when connected to it.
My sons ipod works just fine.
Any ideas what's going on here?

I read somewhere that the new nano charges in a slightly different way to the previous generation. Although the official Apple charger will charge it, a lot of the generic chargers designed for the previous generations of ipod will not work. Buying a new charger may be the only solution.

Similar Messages

TS1538 I am using windows 7 and my 3rd gen nano is not recognized in itunes. I have followed all online troubleshooting to no avail. My ipod is recognized by windows but does not appear in itunes.

I am using windows 7 and my 3rd gen nano is not recognized in itunes. I have followed all online troubleshooting to no avail. My ipod is recognized by windows but does not appear in itunes.

not recognized by anything: http://support.apple.com/kb/TS1369
recognized by windows, but not itunes: http://support.apple.com/kb/TS1363
solving the problem if the above does not work:http://www.instructables.com/id/What-to-do-when-iTunes-does-not-recognize-your-i Po/step1
(make sure you go to the next slides.

3rd gen nano will not sync with lastest version of itunes

I have a third gen nano I haven't used in a while. I downloaded the lastest version of itunes, and the nano will not sync. Also the screen layout does not look
like it used to. There is no left side "menu" on screen that all the writen support talks about. Anyone can help??
dmac49

Hi there dmac49!
I have a website here that should be able to help you get your iPod nano back to normal:
Apple - Support - iPod Troubleshooting Assistants
http://www.apple.com/support/ipod/five_rs/
This website is a home for troubleshooting assistants for different iPod models and generations. Just choose the one that most closely resembles yours and the assistant will walk you through some troubleshooting steps to attempt to get the issue resolved. Thanks for coming to the Apple Support Communities!
Regards,
Braden

My computer sees my ipod nano, but isn't sync'n

I keep pushing the sync button, but my new ipod won't sync with my existing Itunes account. Itunes sees my ipod but When I go under the final menu under devices it only gives the option to transfer purchases from my ipod not to sync. Tried reinstalling itunes, restarting my computer, restoring the ipod, connecting to a different usb port, restarting the ipod. Nothing is working.

You did restore when connected to this computer/iTunes library, right?
Did you try both the automatic and manual modes of syncing?
iTunes: Syncing media content to iOS devices and iPod
Try posting in the iPod Nano forum. This is the iPod touch forum.

My computer recognizes my iPod nano but not my iPod shuffle

I don't know how to get my computer and iTunes to recognize my iPod shuffle, but I already have a nano that works perfectly with my computer.

If you're connecting them both at the same time -- don't. Unplug the Nano dock, and plug the Shuffle into the same USB port -- preferably through a USB extension cable (to preclude any physical connection problems with the Shuffle). Unless there's something wrong with your Shuffle it should appear in the iTunes Source List, just like your Nano.
Roger

3rd gen nano. Lock click wheel volume control but NOT track control???

My title basically says it all. I have a 3rd gen Nano that I want to use solely for a car and it won't be removed. Problem? The track control has to be done on the iPod itself as the car stereo won't do it, but the volume can be controlled by the car's head unit. That said I want the iPod volume to always be on max. Apparently the volume lock feature isn't what I'm looking for, nor is the hold switch. I want to lock the volume from being controlled by the scroll wheel but still be able to change tracks using the scroll wheel... without having to go into a menu or anything. The iPod will eternally be on shuffle and any track changes will just be skipping songs... and all done blindly just by touch... hence why it's driving me nuts I keep scrolling the volume down. Hope that makes some sense. I'm long-winded and wordy but not always clear. Lol

The system won't seem to let me post this anywhere... it's saying I'm not allowed whatever that means. Exception being this community. So sorry if I pi** everyone off by listing in the wrong location.

3rd Gen Nano click wheel won't work in the car. My OLD one worked, but this one doesn't.

I use a PXDP iPod2Car iPod interface in my 02 Firebird. My original, trusty 3rd gen. nano used to work perfectly. It charged, and the steering wheel as well as main stereo controls operated it. Something happened to it recently (my guess is the logic board went bad) and it does not come on at all, plugged in or not. I actually have 2 more just like it that I was going to give away, but decided to keep.
Neither one of these will let me use the click wheel to scroll while plugged into the car - the old one did.
I can only change songs with the car's controls.
The only difference between these two and the old one, is that they have the HP logo on the back. Are they later models, with perhaps different hardware?
Is there anything I can do about it?
Is there any hope for the old one?
I hate not being able to scroll at all!
thanks in advance!

Contact PXDP. They should know if their product is compatible with your iPod Nano.
Why won't my iPod play through my iPod speakers or car kit?

Pictures in iPhoto not syncing with 3rd gen Nano

Hi, I posted this in the iPod discussions area also but thought someone here may have the answer.
Hi all. When I go to sync pictures in iPhoto to my 4gig 3rd gen Nano, not all the picture are recognized. One album with 30 pics in it, only 3 are synced. this is happening in iTunes even before I hit the sync button. I have 1650 pictures in the total library but only 1495 are seen by iTunes and the Nano. Any thoughts ? thanks in advance.

I confirm this problem.
Since I have a iPod Classic and for a few days a iPod nano 3rd gen, I can pre-sets station on the 80GB and not on the nano.
I suspect that the problem is not coming from the radio accessory but the nano.

3rd gen Nano needs iTunes 7.6 or later... but can't use 8 on 10.4.11 osx

My son received a 3rd gen nano as a gift. When we connected it to our Mac (where we already support a couple ipods), it was not recognized as a source, although it does show up on the desktop and the iPod immediately said "Connected.". But, a message popped up that stated that "The ipod cannot be used without installing iTunes 7.6 or greater. Go to www.itunes.com" So we went to download iTunes - the only option is version 8. I installed it on the Mac - or tried to. Turns out you need a newer version of QuickTime to do so. But the newer version of QuickTime requires a newer OS than we have. So we ended up leaving the Mac with iTunes 7.5 on it. My dilemma - how can I get iTunes 7.5 version on the new iPod? Or what do I need to do to the iPod to get it to be recognized in iTunes. Sorry to be a dunce - I tried opening the iTunes 7.5 icon on my desktop and selecting the iPod as the installation place but it wouldn't let me. I really don't want to spend $130 upgrading the OS when everything else works just great. Any ideas?

http://www.apple.com/quicktime/download/
Select the Radio button for Tiger (10.4 is Tiger), download and install.

3rd Gen nano (RED) screen issue

I've just got my 3rd Gen nano (RED) but it seems that there is an issue with the backlight of the screen. Initially, when I tried to charge it with my MacBook with the USB cable, it didn't charge at all. I have to plug it into the power adapter to get it charging.
Also, I have to press the screen to get the backlight to "work" otherwise I can hardly make out what's on the screen.
What can this be? Also, is it a case of the iPod being fully drained of power? Please help! I'm getting this as a Christmas present for my girlfriend

To address the charging issue, make sure you are connecting the ipod to a high powered USB port (2.0) for it to properly charge on your computer. Often these ports are on the back of the computer, not on the front or the keyboard.
Yes, if your ipod is very low on battery charge the backlight will not come on.
Also, you should not have to touch the screen to turn on the backlight. In fact if it comes on when you touch the screen it is defective. It is only supposed to come on when you touch the clickwheel.
You should probably check to see what you have your backlight settings set to on the ipod. I have mine set to 10 seconds, so it comes on when I touch the click wheel and the light turns itself off after 10 seconds. If this is the behavior you see on your ipod, it is working fine. If you want to extend the time it stays on, you can set it to stay on longer under the settings. be advised the backlighting does use battery power, and your playlife may be affected by having the backlight on a lot.

3rd Gen Nano connects and then QUICKLEY disconnects on an XP machine

Below are two postings I made in a different discussion area. The 30g iPod is now working fine, the Nano is as stated in the second post. Please to help me out? As stated below Apple says it works and it does on the wrong machine! As many of you out there know, sometimes a husbands and a wifes taste in music are different. I would like to keep my music on my machine. Thanks, reo52............
I have been running very well with my 30g Video iPod. I got an 8g nano as an award. I had just upgraded iTunes, tried hooking the nano up and now nothing works! iTunes never did find the nano. Did the r,r,r,r,r thing but could only reset because iTunes can not see the nano. Later I was syncing the 30g and was ejecting it and got a message stating it could not be ejected as there are files on it being used by another program. Did the 5R's on he 30g, the unit was syncing and the battery went low and interrupted the sync. Now iTunes can't see the 30g or the 8g. I did a reinstall of iTunes and still nothing. This is driving me to drink, HELP if you can. Thanks, reo52.............
Well, I sent the Nano in, it came back, Apple found no problems with it. When trying to sync it acted as before. With Apple on the phone I tried syncing to my wifes machine!?? I'll be dammed it synced right up!???! Well Apples says it works because it works on my wifes machine!! Well, why wont it work on my PC?!!. Both machines are running up to date iTunes, both have the same firewalls and virus programs and both are running XP with all service packs and updates installed. Now I can work around this for awhile but I have got to get that Nano to sync with my machine. Help if you can and Thanks again, reo52

To Apple,
822 unresolved problems in "Connecting 3rd Gen Nano to a Windows Machine" , 25-50% on each page are problems with connecting a Nano in Windows and getting it recognized in Windows or iTunes or syncing errors(1st 5 pages). I think this qualifies as a serious problem. Many state that their Nano works on a different Windows machines and or an Apple machine, but not the one they use. Others and myself have sent their Nanos beck and Apple. Apple states "unit works fine, can not reproduce problem, or words to that effect" then Apple sends it back! It still will not work for the customer. So who has the problem? Owners who can not use their Nano? Apple who has the owners cash but maybe not their goodwill? I do not know, but I can see a Customer satisfaction problem developing. So APPLE please do your best to resolve this situation. It could be to your own advantage and help with those 822 unresolved problems on the Nano Pages. Thanks, reo52

Scosche earphones that work with 3rd gen Nano

The original earphones that came with my 3rd generation 8 GB Ipod Nano recently got destroyed and I'm looking to buy a replacement set. I'd like to upgrade to a set with better sound quality and in the in-ear style that blocks out ambient noise. I've heard really good things about the Scosche IDR655m but I notice that in their compatibility listing they only list the Nano 5th generation.
All I'm really looking for is great sound and the noise-blocking feature of the in-ear style. I really don't care if the remote or mic features work. I didn't have them on my previous set and I don't mind having to skip songs or increase/decrease volume by messing with the actual Ipod.
What I'm wondering is...would the Scosche IDR655m still work and give me good sound quality and ambient noise reduction on a 3rd gen Nano? Or is there another more basic Scosche product that you would recommend that would still give me all of the great sound on a Nano 3rd gen but without all of the "bells and whistles" of the remote and mic features?

Could be. Are the phones you want to use the kind with a mic and button (like you would use with a smart phone)? I bought some V-Moda headphones to use with a Nokia phone, and thought I could use the button to answer the phone, but every time I plugged them in, the phone would think I was trying to dial a number. The phones didn't give me any problem with my iPod Classic 160, but it was an older one. If that's what you use, maybe try some more standard phones to see.
Maybe not the problem, but all I could think of.

3rd gen nano locked in connect mode

I have a 3rd gen Nano that was disconnected while charging without being ejected. Now it thinks it is still connected and I can't get it to do anything. I have tried resetting, plugging back in and trying to eject and restarting computer with it plugged in, nothing. Any suggestions?

I did try that but it didn't work at the time. However it seems to have fixed itself. The way it was locked, it wouldn't even go to dark screen and turn off so this morning when I got up the battery was dead and it reset itself. Thanks for your input and help.

3rd Gen Nano random shutoff requiring reset

My sister got a 3rd Gen silver coloured Nano for her birthday back in May. Since mid-September, she's been having a problem where it will randomly shut down and nothing will work to get it to turn on again except a reset, even with an apparently full battery. It's getting to the point where I have to reset several times a day, just so she can use it. I'm wondering is this is a common problem and if there are any troubleshoots for it other than continuing to reset it?
It should be noted that she's using the iPod on a computer running Windows Vista, as I'm the only mac user in the family.
Message was edited by: Taineyah

A friend gave me her 3rd Gen Nano today, and it had exactly the same problem you're having. I also tried all the Apple support suggestions, and nothing they suggested worked. (Like you say, resetting doesnt work without the menu button!) This may sound crazy, but this little trick worked:
Press the click wheel firmly, and run your finger around and around it, as if you're scrolling, pressing firmly the whole time. The screen may go nuts, but don't worry about it. Press counter clockwise several time and clockwise several times. I had to do this probably ten times, but it worked!
I guess that when dirt or debris gets lodged under one of the buttons this method can help dislodge whatever is in the way and get the button working again. It's free, easy, and definitely worth a try. It got my menu button working again when nothing else did.

Can't download all songs in purchased to 3rd gen nano

I'm trying to download newly purchased songs to a 3rd gen nano. I receive an error msg saying the song can't be downloaded as it's not authorized to be downloaded to this computer. I've never encountered this problem before. I restored the nano to it's orig settings...and now...I can't reload many of the songs I had on the nano.
Thanks in advance for your support.

Hey there,
Have you authorized the computer yet to play purchases from the iTunes store? If not, head to the Store drop down menu and choose "Authorize computer."
If it is, try de-authorizing your computer, logging out, logging back in, and re-authorizing.
B-rock

Computer sees 3rd gen nano but not 2nd

Similar Messages

Maybe you are looking for