Computer shipping question

I ordered a ibuypower desktop computer on Sunday the 25th and the order status of that computer still has not changed from "order at warehouse in process of shipping". I am just wondering if that is normal or not?

Greetings Jluther92,
Most of the purchases I make are online, so I constantly rely on the estimated date of arrival on the website to give me an accurate time frame of when my order is to arrive. I’m the type of person who anxiously watches out the window to see when the mail carrier is coming around the corner, so I understand why you’d want to know when your new computer is arriving.
Using the information you provided when registering for the forum, I was able to pull up your online order to see where your computer may be. As your computer was a specialty order item in that it was directly ordered from a vendor, it appears we needed a couple extra days to process your order. Thankfully, I see your computer successfully shipped yesterday, and UPS has an ETA of this coming Monday (2/02/2015). If you have any further questions about this though, please don’t hesitate to let me know. I’ll be glad to help.
Enjoy your new computer!
Alex|Social Media Specialist | Best Buy® Corporate
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Similar Messages

Had an Excel file in the dock. When I restarted computer a question mark appeared in the dock. I can't find the file. Where can I find what was in the dock on my Time Capsule

I had an Excel file icon in my Dock on the compter. When I restarted my computer a Question mark appeared where the file icon was located in the dock. I need to find that file. I can't locate it either on my computer or on the Time Capsule . Anyone have any thoughts where the actual file may be located?

Sorry, you lost me.
If the file is on your computer, then you will find it if you open Excel, click the File menu, and click Open Recent.
If you deleted the file before Time Machine saved it, it is gone.
If the file was on your computer long enough for Time Machine to save it, it will be in your Time Machine backups.
Open up Time Machine, wait a few minutes for it to load, and click on All Files on the left side of the window.
Then scan to select a purple bar over on the right hand side of the window to select a recent date when you know that the document was on your Mac.
If the document was saved, then you will see it in there somewhere. Click on the file to highlight, then click Restore to bring it back to the present time.

New computer choice question

Hello:
I am a windows user currently using XP Pro to run CS3, and my system (2G memory, core duo laptop) is pretty slow when editing video on Premier Pro and using After Effects. I am thinking about getting a high end HP desktop with 64 bit windows vusta, 4 GB memory, and core quad. i have heard some bad things about vista and not possibly that a 64 bit system would actually penalize CS3 performance (??) -- my question -- is the system i am considering a good option for CS3 premiere pro and After Effects?
any input would be appreciated.

For starters, one of the biggest mistakes people make is using their editing rig for other tasks. Ideally, you'll need two computers, one for editing and one for everything else. Often times it's the "everything else" loaded onto the editing rig that slows things down.
So, if your laptop is used for other things, maybe a new computer would be a good idea. But if you already have a desktop for "everything else", then just make sure nothing is installed onto the laptop but the programs you need for video production.

Shipping Question

I just ordered a new laptop computer. Currently, on the bestbuy.com website is the following wording: "Free express shipping on computers with Windows 7 preloaded. Pre-order by 11 am ET on October 21, and it will arrive at your door on October 22."
When I placed the order, it defaulted to standard shipping and a prompt was displayed to select the express shipping. The prompt asked if I wanted to make the change from standard to express, and I clicked on yes. After the order was completed and PAID for, I noticed that the arrival date indicated October 27.
This completly conflicts with the "pre-order by october 21 and get it on october 22" message. I understand that the Windows 7 release date is on October 22. I called customer service and they basically stated the same information as what I was seeing on my order confirmation page. They told me that the order would take all day to process on October 22 and then would be boxed up and sent on October 23 (Friday) and then due to the weekend, the computer actually wouldn't arrive until October 26 at the earliest.
I kept trying to explain the wording on the bestbuy.com website, but wasn't getting anywhere and the systems that the customer service agent was using kept crashing. They tried to connect me to customer fullfillment, but I got disconnected instead of getting transferred.
So, since the computer was ordered on October 18 and as per the message on the bestbuy website, why can I not get my computer on the 22? The customer service agent couldn't even change to an in store pickup because all the stores were greyed out.
Solved!
Go to Solution.

I'm not sure about the shipping problem - I know Best Buy had an issue similar to this last Christmas, where it said if you ordered by such and such a date, you would receive the item next day, or the day after - something along those lines - at any rate, because of the shipping company (UPS I believe) the shipping was being delayed or was not arriving on time - this could be a similar case.
Once October 22nd roles around, Best Buy .com should update the grayed out stores to stores that have the items in stock, but I don't know how long it will take to update, it should be something that updates by the time the stores open on that day.
My opinions are mine, and mine alone.

MacBook Shipping Question....

If I order a MacBook on Thurdsay July 20th, what day should I expect the laptop to arrive? I live in New Jersey if that helps at all. Also what shipping service does Apple use?

If Apple has the model you've ordered in a warehouse near your location, that's when it's available in 24 hours. If they don't have the model you've ordered in stock, then it will probably have to come from a distribution center or even the factory. If you custom-configure your new computer, it will be specifically built for you as it runs down the assembly line. These custom-configured computers go through an additional day of testing after being built. Since shipping from the factory may be affected by weather and customs in Alaska (where most shipments stop in the U.S. for the first time), it's extremely difficult for anyone at Apple, let alone anyone one of us users to give you an exact time/date to expect your new computer. Really, you should call Apple and ask them, this is a user-to-user forum and we have no way of tracking your specific order.
-Doug

Parents' computer, oy--questions re: RAM, OS, speed, etc.

My parents won't use their computer for anything except email, because it's so slow. I want to fix a few things for them. Specs are at the bottom of the post.
Questions:
1) Can this computer take OS X 10.5? If so, do I have to buy 10.4 first, or can I buy 10.5 and upgrade directly from 10.3.9?
2) How much RAM can I add? And what kind of RAM do I need?
3) Where do I find instructions on how to install the RAM? (I'm not afraid of opening up the computer)
4) Should I buy the RAM directly from Apple, or can I go the Crucial route?
5) Can I install Open Office on this computer?
6) What else would you suggest to make the computer run faster? (At first I thought it was just web browsing, and possibly a modem or connection problem, but other software opens very very slowly, scrolling brings up the spinny beachball of doom, etc.). I have a sense that they've not used the computer wisely, and have probably caused some slowdown just by being computer illiterate.
ANY HELP AT ALL IS APPRECIATED.
Specs:
Machine Model: iMac
CPU Type: PowerPC G4 (3.3)
Number Of CPUs: 1
CPU Speed: 1 GHz
L2 Cache (per CPU): 256 KB
Memory: 256 MB
Bus Speed: 133 MHz
Boot ROM Version: 4.5.9f1

Hi,
1. It will run Leopard - Just. But not in its current configuration. Min' RAM is 512mb.
2. Max' RAM on this model is 1G ( I think ). Getting it to that level is no 5 minute job...
3. Here is how to take it all apart...
http://www.xlr8yourmac.com/systems/imacg4/imacg4takeapart.html
The correct tools, patience and a steady hand are essential!!!
4. Crucial dot com is much cheaper than Apple for RAM. There is also a nifty little "scan my system" feature on there.
5.Yes!
6. All of the above will take time and cost money. Only you can answer this next question... Is it worth spending all that time and money on a computer that is several years old?
If it were my money the answer would be - No. For the investment outlined above, you are almost halfway to a brand new iMac. It solves all the problems in a fraction of the time. Plus the G4 is still a very saleable computer - Perhaps even the other half of that new Mac?
Other considerations...
Leopard will take around 9Gigs of space on that drive. I would guess that you have a 40 or a 60Gig currently. Open Office will be another large amount of disk space. The speed issue you have currently may be due to lack of free space. Going through all the hoops as above is not going to make things any better.
Then there is the reliability issue - There are only 2 types of computer on earth. 2 and only 2! - Those that have failed and those that will fail. The computer is around 5-6 years old now. Hmmmm?
Hope that helps a little and good luck if you do decide to perform open heart surgery on the 'puter.
Regards.
Ian.

Shipping question, not sure which dicussion folder to use

Hi,
i am currently in Korea, and am looking to get a new mac notebook.. however, the prices here are more expensive than at home in north america... i have found some great deals on mac refurbished computers from their website and am really interested in buying one... however, i have virtually NO way to get it to me in korea because they don't ship internationally.
i know apple is a huge company, and isn't likely to make exceptions for one person... but i have recently been convinced to buy a mac (have always used pc's), and am really excited to get started! i don't want to have to wait for another year until i am back in north america!
is there anyone out there who knows ANY way to get a mac that's located in the states to me in korea? any way they can ship it to a mac store in seoul and i pick it up? anything!??
thanks for any advice!

Apple can't possibly do this. It is against trade laws. The only way you could get a new American mac in Korea is if someone sent it to you as a gift, and then, you really should be first checking what the law is in korea regarding receiving such gifts by mail. That may very well be illegal too. I depends on what country you are sending the gift to.
Think about it...if everyone in Korea could buy a computer in the US without paying import tax, that would really upset the Korean government.
S

New ipod and computer purchase questions

A. Do people have less problems with their ipods with Apple computers or window computers?
B. Does the 5G 30gb ipod support firewire and if so, do I have to purchase a firewire?
C.I was thinking of upgrading my daughters computer to USB 2.0 but heard horror stories of the 2.0's being incompatable and not working..

A. This is a difficult question to answer but based
on the number of posts here only, I believe overall
people have less problems with an iPod and iTunes
using a Mac than a PC running Windows.
B. Yes and No. It supports Firewire for charging
purposes only but to transfer data requires USB which
doesn't make most Mac users very happy. Switching
from Firewire to a USB requirement was to allow more
support for PCs, not Macs.
C. Purchase a new Mac which will have USB 2.0 ports
in addition to a Firewire port or ports and no
concerns about viruses, adware or spyware.
Our Apples (Macs) immune from viruses and why??

My MBA is being shipped, question about transferring files from old PB

Hey guys,
I just ordered a new 13" MBA and am anxiously awaiting for it to arrive... I currently have a 12" Powerbook G4 with 10.5.8 that I use an external drive to back up with time machine.
My question is this; when I get my MBA will I be able to use the time machine back up to migrate my files even though my old computer has an older version of Mac OS on it?

A Basic Guide for Migrating to Intel-Macs
The Knowledgebase article Intel-based Mac: Some migrated applications may need to be updated refers to methods of dealing with migrating from PowerPC chips to Intel with the Migration Assistant safely. The authors of this tip have not had a chance to verify this works in all instances, or that it avoids the 10.6.1 and earlier Guest Account bug that caused account information to get deleted upon use of the Migration/Setup Assistant. However, a well backed up source that includes at least two backups of all the data that are not connected to your machine will help you avoid potential issues, should they arise. In event it does not work, follow the steps below.
If you are migrating a PowerPC system (G3, G4, or G5) to an Intel-Mac be careful what you migrate. Keep in mind that some items that may get transferred will not work on Intel machines and may end up causing your computer's operating system to malfunction.
Rosetta supports "software that runs on the PowerPC G3, G4, or G5 processor that are built for Mac OS X". This excludes the items that are not universal binaries or simply will not work in Rosetta:
Classic Environment, and subsequently any Mac OS 9 or earlier applications
Screensavers written for the PowerPC
System Preference add-ons
All Unsanity Haxies
Browser and other plug-ins
Contextual Menu Items
Applications which specifically require the PowerPC G5
Kernel extensions
Java applications with JNI (PowerPC) libraries
See also What Can Be Translated by Rosetta.
In addition to the above you could also have problems with migrated cache files and/or cache files containing code that is incompatible.
If you migrate a user folder that contains any of these items, you may find that your Intel-Mac is malfunctioning. It would be wise to take care when migrating your systems from a PowerPC platform to an Intel-Mac platform to assure that you do not migrate these incompatible items.
If you have problems with applications not working, then completely uninstall said application and reinstall it from scratch. Take great care with Java applications and Java-based Peer-to-Peer applications. Many Java apps will not work on Intel-Macs as they are currently compiled. As of this time Limewire, Cabos, and Acquisition are available as universal binaries. Do not install browser plug-ins such as Flash or Shockwave from downloaded installers unless they are universal binaries. The version of OS X installed on your Intel-Mac comes with special compatible versions of Flash and Shockwave plug-ins for use with your browser.
The same problem will exist for any hardware drivers such as mouse software unless the drivers have been compiled as universal binaries. For third-party mice the current choices are USB Overdrive or SteerMouse. Contact the developer or manufacturer of your third-party mouse software to find out when a universal binary version will be available.
Also be careful with some backup utilities and third-party disk repair utilities. Disk Warrior 4.1, TechTool Pro 4.6.1, SuperDuper 2.5, and Drive Genius 2.0.2 work properly on Intel-Macs with Leopard. The same caution may apply to the many "maintenance" utilities that have not yet been converted to universal binaries. Leopard Cache Cleaner, Onyx, TinkerTool System, and Cocktail are now compatible with Leopard.
Before migrating or installing software on your Intel-Mac check MacFixit's Rosetta Compatibility Index.
Additional links that will be helpful to new Intel-Mac users:
Intel In Macs
Apple Guide to Universal Applications
MacInTouch List of Compatible Universal Binaries
MacInTouch List of Rosetta Compatible Applications
MacUpdate List of Intel-Compatible Software
Transferring data with Setup Assistant - Migration Assistant FAQ
Because Migration Assistant isn't the ideal way to migrate from PowerPC to Intel Macs, using Target Disk Mode, copying the critical contents to CD and DVD, an external hard drive, or networking
will work better when moving from PowerPC to Intel Macs. The initial section below discusses Target Disk Mode. It is then followed by a section which discusses networking with Macs that lack Firewire.
If both computers support the use of Firewire then you can use the following instructions:
1. Repair the hard drive and permissions using Disk Utility.
2. Backup your data. This is vitally important in case you make a mistake or there's some other problem.
3. Connect a Firewire cable between your old Mac and your new Intel Mac.
4. Startup your old Mac in Target Disk Mode.
5. Startup your new Mac for the first time, go through the setup and registration screens, but do NOT migrate data over. Get to your desktop on the new Mac without migrating any new data over.
If you are not able to use a Firewire connection (for example you have a Late 2008 MacBook that only supports USB:)
1. Set up a local home network: Creating a small Ethernet Network.
2. If you have a MacBook Air or Late 2008 MacBook see the following:
MacBook (13-inch, Aluminum, Late 2008) and MacBook Pro (15-inch, Late 2008)- Migration Tips and Tricks;
MacBook (13-inch, Aluminum, Late 2008) and MacBook Pro (15-inch, Late 2008)- What to do if migration is unsuccessful;
MacBook Air- Migration Tips and Tricks;
MacBook Air- Remote Disc, Migration, or Remote Install Mac OS X and wireless 802.11n networks.
Copy the following items from your old Mac to the new Mac:
In your /Home/ folder: Documents, Movies, Music, Pictures, and Sites folders.
In your /Home/Library/ folder:
/Home/Library/Application Support/AddressBook (copy the whole folder)
/Home/Library/Application Support/iCal (copy the whole folder)
Also in /Home/Library/Application Support (copy whatever else you need including folders for any third-party applications)
/Home/Library/Keychains (copy the whole folder)
/Home/Library/Mail (copy the whole folder)
/Home/Library/Preferences/ (copy the whole folder)
/Home /Library/Calendars (copy the whole folder)
/Home /Library/iTunes (copy the whole folder)
/Home /Library/Safari (copy the whole folder)
If you want cookies:
/Home/Library/Cookies/Cookies.plist
/Home/Library/Application Support/WebFoundation/HTTPCookies.plist
For Entourage users:
Entourage is in /Home/Documents/Microsoft User Data
Also in /Home/Library/Preferences/Microsoft
Credit goes to Macjack for this information.
If you need to transfer data for other applications please ask the vendor or ask in the Discussions where specific applications store their data.
5. Once you have transferred what you need restart the new Mac and test to make sure the contents are there for each of the applications.
Written by Kappy with additional contributions from a brody.
Revised 1/6/2009

My computer locked-up, and when rebooted, my itunes library was gone, replaced with a brand new library. Fortunately, my 450 GB iTunes library is still on the computer. Question is how do restore my original library without having to reload folders? Tks

Help! My computer locked-up and had to be rebooted. However, when I restarted it and hooked up my iPod, I noticed my existing iTunes library (all 450 GB of it) was GONE and was replaced by a brand new library. Fortunately my old, 450 GB library is still on my hard drive under iTunes in Windows Explorer. How or why could this have happened, and most importantly how can I restore my old libary without having to manually import allow of my music and hundreds of Podcasts and 16000+ podcast files?
Thanks for any help....

What you're describing is the expected behaviour. I believe though that is also is the easiest way to have all the contents available to both of you at all times. If you have a spacious hard drive you should probably allow this to happen as anything else will be harder to manage.
My suggestion would be the following if you want to try something different.
Store all your music at a location that is accessible by both of you — an example would be to use your Public Folder as the locations where iTunes will go and look for all the media files—. Your wife does have access to it.
In the Finder you will need to move the folder name iTunes Music to the location in your Public Folder (see above). Once that's done, you and your wife will have to go into the iTunes Preferences > Advance Preferences and un-check Copy files to iTunes Media folder when adding to library. From this point on, you can continue to use iTunes as usual. You'll need to tell your wife what has been newly downloaded/imported into your iTunes so she can manually go look for those items in that Public Folder iTunes of yours and import them into her iTunes. She will not duplicate by doing that, but, like I say this is an all-manual work.
She can do the same, so you have access to contents she imported herself. One more downside of this is that both usernames have to be active in your iMac. If yours isn't, she won't be able to access any item (song, book, app) located in your Public Folder's iTunes.
I'm sure there's a way, if you have an router with external hard drive conectivity, for both of you to be able to access —independently— the iTunes Media at all times but I was just reading at another post that doing so can further complicate things.
Hope this helps. Please let me know what you think or decide to do.
Jorge...

IPhone not showing up in my computer (PC Question)

Hey guys I have a PC and as I was plugging in my 4s the phone usually shows up in my computer as an iPhone but now it is not showing up but is showing up in iTunes. Can anyone help??

Hey guys it is a Windows 7 computer and it's not showing up on my windows xp NetBook also.

Assassin's Creed Unity Collector's Edition Shipping Question

Hi,
I am a best buy elite plus member. I have preordered the collector's edition for Assassin's Creed Unity from bestbuy.com. I noticed that the the only shipping issue is standard and that someone has to sign for it. Is there any chance of gaining expedited shipping for it?
Solved!
Go to Solution.

Good day projectgamma,
Thank you for being such a loyal Best Buy customer as a My Best Buy Elite Plus member! As a benefit, you should receive free expedited shipping on all of your orders, so I’m truly disheartened to hear that standard shipping appears to be what was chosen on the order.
Using the email address you registered with the forum, I believe I was able to locate the order and the My Best Buy member ID. That being said, in order to look into this further for you, I am sending you a private message to gather some more details. You can check your private messages by signing into the forum and clicking the envelope icon in the top right corner of the page.
Sincerely,
Tasha|Social Media Specialist | Best Buy® Corporate
Private Message

New Computer -Sync Questions

I recently lost my old computer to a virus that corrupted the hard drive. In the loss my songs and videos stored there were lost. I already had them on the phone though.
Now I have a new computer and I would like to get the stuff (music/Movies) off of my phone and onto my computer to use with this iTunes. Is there anyway to do that??

It has always been very basic to always maintain a backup copy of your computer ( files/docs/pics/music/etc.)
Use your backup copy to put everything back on the new computer.
The iphone is not a storage/backup device.
The music/vid sync is one way - computer to iphone. the only exception is itunes purchases. Without syncing: File>Transfer Purchases
Also, if you sync contacts/calendars to a blank computer, it will erase your iphone contacts/calendars.
If for some reason you failed to maintain a backup, then you can enter one uniques contact/calendar entry on your new computer. You should then get the option to merger the data when your first sync.

Shipping question for recalled Ipod nano

Will apple notify me when the recieve my recalled ipod nano? Will i be notified when they ship the new Ipod back to me?

You'll need to check your Repair Status as they will not notify you.
http://www.apple.com/support/repairstatus/
B-rock

Android phone to Mac computer syncing question

Seeking input on Easy Phone Sync. Considering getting Galaxy phone, but would need to sync with Mac computer. Reading very different experiences by others online. Thanks.

I used to you apples iSync to sync my phones prior to getting an iPhone. You can sync other phones to your mac, but not with itunes (officially). My Blackberry has software that i used to sync it, and I'm sure other phones do the same.
Here are some ways to do it without official software
http://howto.cnet.com/8301-11310_39-57370000-285/how-to-sync-itunes-with-android /
http://lifehacker.com/5953191/isyncr-syncs-android-with-itunes-over-usb-and-wi+f i-is-50-off-right-now

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