Computer shut down during restore now has just a blue screen

While I was trying to restore my computer to a previous point it must have overheated bc it shut down. When I noticed and turned it back on it said that it shut down to avoid over heating. It looked like it was booting up -which was a relief bc I thought it may be messed up... well, it is. It only booted to a blue screen. If I press esc. at start up I get a black screen that comes up with the following options:
start up options
f1 sys info,  f
2 sys diagnosis, f9 boot device options, f10 bios setup, f11 system  restore
I tried f11 only to be put back on the blue screen.
I havent tried any of the other options because I don't know what I'm doing and don't want to make it worse. 
If I press f8 on start up to get to safe mode I only get a beeping sound. 
I'm lost please help!

Hello amber3379,
I see that you are having start up problems with your HP computer. I have a couple of suggestions that may help with this issue.
I would first suggest trying the system diagnostic option "F2" when starting the computer. This will allow you to test the hard drive, memory, and run a start up test.
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    com.apple.iokit.IO80211Family          600.34
    com.apple.iokit.IOEthernetAVBController          1.0.3b3
    com.apple.driver.mDNSOffloadUserClient          1.0.1b4
    com.apple.iokit.IONetworkingFamily          3.2
    com.apple.iokit.IOUSBUserClient          650.4.4
    com.apple.iokit.IOFireWireFamily          4.5.5
    com.apple.iokit.IOAHCIFamily          2.6.0
    com.apple.iokit.IOUSBFamily          650.4.4
    com.apple.driver.NVSMU          2.2.9
    com.apple.driver.AppleEFINVRAM          2.0
    com.apple.driver.AppleEFIRuntime          2.0
    com.apple.iokit.IOHIDFamily          2.0.0
    com.apple.iokit.IOSMBusFamily          1.1
    com.apple.security.sandbox          278.10
    com.apple.kext.AppleMatch          1.0.0d1
    com.apple.security.TMSafetyNet          7
    com.apple.driver.AppleKeyStore          2
    com.apple.driver.DiskImages          371.1
    com.apple.iokit.IOStorageFamily          1.9
    com.apple.iokit.IOReportFamily          21
    com.apple.driver.AppleFDEKeyStore          28.30
    com.apple.driver.AppleACPIPlatform          2.0
    com.apple.iokit.IOPCIFamily          2.8
    com.apple.iokit.IOACPIFamily          1.4
    com.apple.kec.pthread          1
    com.apple.kec.corecrypto          1.0
    Anonymous UUID:       54E61FB9-8E93-6428-45F2-05526730A5C1
    Wed Jan 15 17:03:55 2014
    panic(cpu 1 caller 0xffffff800adda9b0): "vnode_rele_ext: vp 0xffffff8026f282d0 usecount -ve : -1.  v_tag = 0, v_type = 1, v_flag = 84800."@/SourceCache/xnu/xnu-2422.1.72/bsd/vfs/vfs_subr.c:1788
    Backtrace (CPU 1), Frame : Return Address
    0xffffff80158f35e0 : 0xffffff800ac22f69
    0xffffff80158f3660 : 0xffffff800adda9b0
    0xffffff80158f36a0 : 0xffffff7f8b1be77e
    0xffffff80158f36c0 : 0xffffff7f8b1bdf70
    0xffffff80158f39f0 : 0xffffff7f8b1bfeb3
    0xffffff80158f3a30 : 0xffffff800afb3671
    0xffffff80158f3a90 : 0xffffff800addf80d
    0xffffff80158f3ae0 : 0xffffff800adf4360
    0xffffff80158f3b80 : 0xffffff800ade5f15
    0xffffff80158f3c30 : 0xffffff800ade67d2
    0xffffff80158f3f50 : 0xffffff800b03de23
    0xffffff80158f3fb0 : 0xffffff800acf3e06
          Kernel Extensions in backtrace:
             com.sophos.kext.sav(9.0.53)[00000000-0000-0000-0000-000000000000]@0xffffff7f8b1 bd000->0xffffff7f8b1c1fff
    BSD process name corresponding to current thread: mds_stores
    Mac OS version:
    13A603
    Kernel version:
    Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
    Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
    Kernel slide:     0x000000000aa00000
    Kernel text base: 0xffffff800ac00000
    System model name: MacBookPro7,1 (Mac-F222BEC8)
    System uptime in nanoseconds: 78786791674337
    last loaded kext at 78774646540958: com.apple.filesystems.msdosfs          1.9 (addr 0xffffff7f8d102000, size 65536)
    last unloaded kext at 78756353100860: com.apple.filesystems.msdosfs          1.9 (addr 0xffffff7f8d102000, size 57344)
    loaded kexts:
    com.regularrateandrhythm.driver.RowmoteIREmu          1.0
    com.sophos.kext.sav          9.0.53
    com.splashtop.driver.SRXFrameBufferConnector          1.6
    com.splashtop.driver.SRXDisplayCard          1.6
    com.Cycling74.driver.Soundflower          1.6.6
    com.sophos.nke.swi          9.0.53
    com.logmein.driver.LogMeInSoundDriver          1.0.2
    com.globaldelight.driver.BoomDevice          1.1
    com.apple.filesystems.msdosfs          1.9
    com.apple.driver.AppleUSBCDC          4.2.1b2
    com.apple.filesystems.smbfs          2.0.0
    com.apple.filesystems.ntfs          3.11
    com.apple.driver.AppleHWSensor          1.9.5d0
    com.apple.driver.AGPM          100.14.11
    com.apple.filesystems.autofs          3.0
    com.apple.iokit.IOBluetoothSerialManager          4.2.0f6
    com.apple.driver.AppleMikeyHIDDriver          124
    com.apple.driver.AppleHDA          2.5.2fc2
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport          4.2.0f6
    com.apple.driver.AppleSMCLMU          2.0.4d1
    com.apple.driver.AppleMikeyDriver          2.5.2fc2
    com.apple.GeForceTesla          8.1.8
    com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0
    com.apple.driver.AppleUpstreamUserClient          3.5.13
    com.apple.driver.AppleBacklight          170.3.5
    com.apple.driver.AppleMCCSControl          1.1.12
    com.apple.driver.AudioAUUC          1.60
    com.apple.iokit.IOUserEthernet          1.0.0d1
    com.apple.Dont_Steal_Mac_OS_X          7.0.0
    com.apple.driver.AppleHWAccess          1
    com.apple.driver.AppleLPC          1.7.0
    com.apple.driver.SMCMotionSensor          3.0.4d1
    com.apple.driver.AppleUSBTCButtons          240.2
    com.apple.driver.AppleIRController          325.7
    com.apple.driver.AppleUSBTCKeyboard          240.2
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
    com.apple.BootCache          35
    com.apple.driver.AppleUSBCardReader          3.3.5
    com.apple.iokit.SCSITaskUserClient          3.6.0
    com.apple.driver.XsanFilter          404
    com.apple.iokit.IOAHCIBlockStorage          2.4.0
    com.apple.driver.AirPort.Brcm4331          700.20.22
    com.apple.iokit.AppleBCM5701Ethernet          3.6.9b9
    com.apple.driver.AppleUSBHub          650.4.4
    com.apple.driver.AppleFWOHCI          4.9.9
    com.apple.driver.AppleAHCIPort          2.9.5
    com.apple.driver.AppleUSBOHCI          650.4.1
    com.apple.driver.AppleUSBEHCI          650.4.1
    com.apple.driver.AppleSmartBatteryManager          161.0.0
    com.apple.driver.AppleRTC          2.0
    com.apple.driver.AppleHPET          1.8
    com.apple.driver.AppleACPIButtons          2.0
    com.apple.driver.AppleSMBIOS          2.0
    com.apple.driver.AppleACPIEC          2.0
    com.apple.driver.AppleAPIC          1.7
    com.apple.driver.AppleIntelCPUPowerManagementClient          216.0.0
    com.apple.nke.applicationfirewall          153
    com.apple.security.quarantine          3
    com.apple.driver.AppleIntelCPUPowerManagement          216.0.0
    com.apple.AppleGraphicsDeviceControl          3.4.12
    com.apple.kext.triggers          1.0
    com.apple.iokit.IOSerialFamily          10.0.7
    com.apple.driver.DspFuncLib          2.5.2fc2
    com.apple.vecLib.kext          1.0.0
    com.apple.iokit.IOBluetoothHostControllerUSBTransport          4.2.0f6
    com.apple.iokit.IOFireWireIP          2.2.5
    com.apple.driver.AppleHDAController          2.5.2fc2
    com.apple.iokit.IOHDAFamily          2.5.2fc2
    com.apple.nvidia.classic.NVDANV50HalTesla          8.1.8
    com.apple.driver.IOPlatformPluginLegacy          1.0.0
    com.apple.nvidia.classic.NVDAResmanTesla          8.1.8
    com.apple.driver.AppleBacklightExpert          1.0.4
    com.apple.iokit.IOSurface          91
    com.apple.iokit.IOBluetoothFamily          4.2.0f6
    com.apple.iokit.IOAudioFamily          1.9.4fc11
    com.apple.kext.OSvKernDSPLib          1.14
    com.apple.driver.AppleSMBusController          1.0.11d1
    com.apple.driver.AppleSMBusPCI          1.0.12d1
    com.apple.driver.IOPlatformPluginFamily          5.5.1d27
    com.apple.iokit.IONDRVSupport          2.3.6
    com.apple.iokit.IOGraphicsFamily          2.3.6
    com.apple.driver.AppleSMC          3.1.6d1
    com.apple.driver.AppleUSBMultitouch          240.6
    com.apple.iokit.IOUSBHIDDriver          650.4.4
    com.apple.iokit.IOSCSIBlockCommandsDevice          3.6.0
    com.apple.iokit.IOUSBMassStorageClass          3.6.0
    com.apple.driver.AppleUSBMergeNub          650.4.0
    com.apple.driver.AppleUSBComposite          650.4.0
    com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.6.0
    com.apple.iokit.IOBDStorageFamily          1.7
    com.apple.iokit.IODVDStorageFamily          1.7.1
    com.apple.iokit.IOCDStorageFamily          1.7.1
    com.apple.iokit.IOAHCISerialATAPI          2.6.0
    com.apple.iokit.IOSCSIArchitectureModelFamily          3.6.0
    com.apple.iokit.IO80211Family          600.34
    com.apple.iokit.IOEthernetAVBController          1.0.3b3
    com.apple.driver.mDNSOffloadUserClient          1.0.1b4
    com.apple.iokit.IONetworkingFamily          3.2
    com.apple.iokit.IOUSBUserClient          650.4.4
    com.apple.iokit.IOFireWireFamily          4.5.5
    com.apple.iokit.IOAHCIFamily          2.6.0
    com.apple.iokit.IOUSBFamily          650.4.4
    com.apple.driver.NVSMU          2.2.9
    com.apple.driver.AppleEFINVRAM          2.0
    com.apple.driver.AppleEFIRuntime          2.0
    com.apple.iokit.IOHIDFamily          2.0.0
    com.apple.iokit.IOSMBusFamily          1.1
    com.apple.security.sandbox          278.10
    com.apple.kext.AppleMatch          1.0.0d1
    com.apple.security.TMSafetyNet          7
    com.apple.driver.AppleKeyStore          2
    com.apple.driver.DiskImages          371.1
    com.apple.iokit.IOStorageFamily          1.9
    com.apple.iokit.IOReportFamily          21
    com.apple.driver.AppleFDEKeyStore          28.30
    com.apple.driver.AppleACPIPlatform          2.0
    com.apple.iokit.IOPCIFamily          2.8
    com.apple.iokit.IOACPIFamily          1.4
    com.apple.kec.pthread          1
    com.apple.kec.corecrypto          1.0
    Model: MacBookPro7,1, BootROM MBP71.0039.B0E, 2 processors, Intel Core 2 Duo, 2.4 GHz, 6 GB, SMC 1.62f7
    Graphics: NVIDIA GeForce 320M, NVIDIA GeForce 320M, PCI, 256 MB
    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x029E, 0x434D33583447534431303636202020202020
    Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334648302D4346382020
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.106.98.100.22)
    Bluetooth: Version 4.2.0f6 12982, 3 services, 23 devices, 1 incoming serial ports
    Network Service: AirPort, AirPort, en1
    Serial ATA Device: ST9500325ASG, 500.11 GB
    Serial ATA Device: MATSHITADVD-R   UJ-898
    USB Device: Built-in iSight
    USB Device: Internal Memory Card Reader
    USB Device: BRCM2046 Hub
    USB Device: Bluetooth USB Host Controller
    USB Device: IR Receiver
    USB Device: Apple Internal Keyboard / Trackpad
    Thunderbolt Bus:

    Hi kiplin1995,
    Thanks for visiting Apple Support Communities.
    If you have not already, I would recommend removing the additional RAM and seeing if the issue persists. See this article for more information:
    OS X: When your computer spontaneously restarts or displays "Your computer restarted because of a problem."
    http://support.apple.com/kb/TS4636
    Check internal RAM and third-party hardware
    Turn off your Mac.
    Reseat the Apple RAM, and remove third-party RAM and third-party internal hardware.  If you do not have the Apple RAM that came with the system, reseat the third-party RAM.
    Turn on your Mac.
    Use your Mac for the amount of time it would usually take for a kernel panic to occur.
    If the kernel panic does not occur: The third-party RAM or internal third-party hardware may need to be replaced.
    If a kernel panic does occur:  Bring your Mac to an Apple Store, or an Apple Authorized Service Provider for service and support. Be sure to ask that, if the drive needs reformatting or replacing, they contact you about escalating your case to a special data recovery service. If you plan to visit an Apple Retail store, you can make a reservation (available in some countries only).
    Best,
    Jeremy

  • My iMac is telling me I have to shut down and restart; reminds me of the blue screen of death many years ago on my old PC.

    A greyness rolls down the screen and then a box appears in the middle saying, in several languages, something like, "You must shut down your computer.  Press and hold the button until it shuts down.  Then press it again to restart. "
    The first time it happened this morning, I had actually just left my computer about ten minutes prior, having restarted it as I often do when I leave it so it will be fresh for my next session.  So it shut down on the screen with all my family's usernames.
    The second time it happened, a few minutes ago, I only had Mail open and Safari with just one website open, and I'd only just got back on the computer 5 minutes prior.
    The only recent changes I can think of are that my husband installed 8 GB of RAM over the weekend and I moved about 200 GB of data from my internal hard drive to an external hard drive that stays connected to my iMac all the time.
    This is scary; I've never heard of this happening on a Mac.  And my iMac is barely 1 year old.  Can you tell me what's going on?  Do I need to do something to fix it?

    What is a Kernel Panic?
    http://support.apple.com/kb/TS3742
    and  http://support.apple.com/kb/TS1892?viewlocale=en_US
    http://developer.apple.com/mac/library/technotes/tn2002/tn2063.html
    More details here:
    http://www.thexlab.com/faqs/kernelpanics.html
    Useful article on how to avoid and eliminate kernel panics here:
    http://reviews.cnet.com/8301-13727_7-10344626-263.html?tag=mfiredir

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