Computer shuts down when importing CDs and playing video

When in iTunes, my computer completely shuts off a couple mintues in when trying to import a CD or play video. I have asked around and reinstalled and nothing seems to help. Any ideas! Very frustrating.

I just started having the same problem. I was able to import songs from 5 cds with no problem, but when I tried a few more my mac started shutting down about halfway through the import of the song. It doesn't matter how many songs I choose to import, it happens on the first one everytime. Did you find a fix for this?

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Computer shuts down when importing CDs to iTunes! HELP PLEASE!

Every time I try to import a CD onto iTunes, my computer shuts down. It will let me import one song at a time with no problem, but when I try to load a whole CD, the power just shuts off. Can someone out there who knows about computers please help me?

Do you have a dual core or dual processer? Sounds like it. Read this it should help you out.
Oh nm they changed the article to say they fixed the bug with the newest release from yesterday. Go download the latest version that came out yesterday and see if it helps you your PC. You probaly do have a dual processor. The new iTunes fixes that importing CD bug.

Computer shuts down when importing

Hi everyone.
I've been having a big problem with ripping music from CDs onto my computer (using iTunes, of course). It seems that every time I begin importing a CD, my computer shuts down. There is no warning, no sound, no blue screen. The computer simply turns off. It does this at no other time, only when I am importing a CD. It's very frustrating, and has only recently been occuring. I've uploaded over 20 gigs of music before this with no problem. Any help would be appreciated.
Thanks,
Gordon

Are you sure your laptop isn't overheating? Mine can when doing things like importing/burning CDs (but not necessarily while doing other things like surfing the web unless I'm on for a long time). Like you said, my laptop would just click off with no warning or anything. I know you say you've imported music before, but since you have a laptop I imagine you've been moving it around and recently you may have moved it to a spot that isn't as well ventilated. After several instances of a burned lap and not so burned CDs, I finally figured out that was my problem ...
Toshiba Satellite A70 Windows XP

Computer turns off when importing CDs and converting files! HELP!

Hi everyone,
I'm having trouble importing music from CDs and converting files on my computer. The computer just turns off when I do these things and I'm really stuck as to why. Can anyone help?

I just started having the same problem. I was able to import songs from 5 cds with no problem, but when I tried a few more my mac started shutting down about halfway through the import of the song. It doesn't matter how many songs I choose to import, it happens on the first one everytime. Did you find a fix for this?

ITunes shuts down when i try and play a song...

i upgraded my iTunes to 7.1 (it didnt look like regular upgrade, looked more like an entire installation) i can get in fine but when i click to play music iTunes shuts down with no warning or error...it just shuts down ??? Can someone pretty please help me?

Welcome to Apple Support Communities
You need to authorize your computer in order to play purchased content from the iTunes Store.
To authorize your Mac, open iTunes and go to Store menu (on the menu bar, at the top of the display) > Authorize this Computer

Itunes keeps shutting down when I try and play movie

Itunes keeps crashing when I try and watch movie I have downloaded

How did you get the songs on you iPad? My library contains over 18,000 songs in it and I have a portable hard drive that I use as a back up, not only for my music but for everything else on my computer. I accidentally deleted my library once and had to restore everything from scratch, so I learned to back everything up so in case the computer bites the dust, everything is on a portable drive, which I also take with me when I leave the house so also in case of a robbery and the computers are stolen, I have everything that is on them.

ITunes shuts down when I try to play video

Every time I try to open a TV show or movie on my iTunes, a window pops up that says "iTunes has stopped working."
And then it shuts down. Anyone have any crafty solutions for me? Is it my fault? Did I anger the gremlins, or do I just need to download something?

Correction: Movies play just fine. Apparently it's only the tv shows that kill my iTunes. Any help is much appreciated.

Computer shuts down when I click on the list or grid display button

I've uninstalled an reinstalled 3 times and instead of the computer shutting down when I start itunes as it was doing, it only does it when I click on the display as a list, grid or cover display button. However it seems to unistall some parts at the same time as I can't open it all afterwards (error message says its not installed). This started to occur after a couple of weeks of non use and when I last used it I purchased songs from itunes. I now have current version but didn't when it first statred to happen. Help!!

Okay ... we'd better have a closer look at the minidumps the PC has been producing to see if they can turn up any additional information on what we're dealling with here.
Open "My Computer", and see if you can find a directory called C:\Windows\Minidump. (That's where minidumps usually go on a PC, so long as the Systemroot hasn't been set to some other folder.)
If it's been collecting minidumps, there should be files in there with names like "Mini(number-numbers).dmp"
(If you have "Hide filename extensions for known file types" enabled in Windows, the ".dmp" extension may not appear on the dump files. The numbers in the file name will be different for each minidump, if minidumps are present.)
Once we've tracked down some minidumps, we can have a go at analysing them.
1. Download and install the Windows debugging tools from here:
http://www.microsoft.com/whdc/devtools/debugging/installx86.mspx
2. Go to Start, All Programs, Debugging Tools For Windows, Windbg
Once you open Windbg, you will presented with a blank screen.
3. Click on "File > Symbol File Path". Here you will enter the symbols
path. Symbols are needed to effectively debug.
The path will be:
SRVc:symbolshttp://msdl.microsoft.com/download/symbols
4. Enter in this path and click OK. Now, go to "File > Save Workspace"
so that your symbols path is saved for future use.
5. Go to "File > Open Crash Dump" and load the file.
(An "Open Crash Dump" screen will appear ... doubleclick "My Computer", doubleclick "Local Disk", doubleclick "Windows", doubleclick "Minidump", and doubleclick on one of the minidumps in there.)
You will/should get a message to save base workspace information. Choose no.
Now you will get a debugging screen. It takes a little bit to run it,
as the symbols have to be downloaded as they are needed.
After the "bugcheck analysis" part of the screen comes up, look for the component that seems to be causing the crash. (It'll say "Probably caused by" ...)
Let us know the precise name of the component. (Include any file name extensions like .dll or .sys.)
If you can, have a look at several of your crash dumps. Are all the crashes being caused by the same component? If not, could you let us know the names of the various components being cited in the various crash dumps?

Computer shuts down when trying to create or open a pdf file

My computer shuts down when trying to create or open a pdf file.

In that case, you need to update the Acrobat Version at your end. Click on Help -> Check for Updates. Download and install the updates. Make sure your version is 9.5.1

Computer shuts down when I open itunes Store

Computer shuts down when I open itunes Store. I don't know why or how to fix it.. It used to work, now it doesn't. I haven't done anything differently. I tried to 'repair' it in the add/delete programs.

Some more info.................I have uninstalled and reinstalled iTunes and Quicktime. No fix. I can access the store on my other desktop computer which I also updtated to the newest version, so I think it's some setting in my laptop. As I said, it works great until I click on "iTunes Store" then it shuts the whole program down.

Computer shuts down when burning

Why does my computer shut down when I try to burn my Itunes playlist on a Cd?
Toshiba Satellite

air traffic controller
What computer operating system is your Premiere Elements 10 running on?
If not asked before, what video card/graphics card does your computer use? NVIDIA GeForce? If so, please read Announcement at top of this forum describing the Premiere Elements 10 NVIDIA GeForce issue and related how to solution information.
Please review the Adobe document dealing with troubleshooting burn to disc issues
http://helpx.adobe.com/premiere-elements/kb/troubleshoot-system-errors-freezes-burning.htm l
After that, we can decide what next if necessary.
If any questions or need clarification, please do not hesitate to ask.
Thank you.
ATR

Computer shuts down when i try to sync my ipod

Computer shuts down when i try to sync my ipod

Just took out the book from the library "Sams Teach Yourself itunes 10 in 10 minutes" by Brad Miser.
Basics for problems syncing:
-restart computer
-make sure device is not out if power
-try a different usb port...BTW....I contaminated a usb port by someone spilling drink on the usb port end of my ipod cord...bad...
-run apple's web-based device assistant
http://support.apple.com/kb/TS1495 (windows) or http://support.apple.com/kb/TB1591?viewlocale=en_US (mac)
clink for the device...etc.
this book looks great

I rent my movie but my computer shut down during the download and I cant see my movie !?

i rent my movie but my computer shut down during the download and I cant see my movie !?

Re-download a rented movie after a factory restore?
This is archived so I hope this helps.

My computer shuts down when I put it to sleep

Ever since I used some of those auto-download upgrades my Mac shuts down when I put it to sleep. What's wrong?

Hi gazebo, and a warm welcome to the forums!
Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc that came with your computer, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.
5. Select your Mac OS X volume.
6. Click Repair. Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
The usual reason why updates fail or mess things up, is if Permissions are not fixed before & after every update, with a reboot... you may get a partial update when the installer finds it doesn't have Permissions to change one obscure little part of the OS, leaving you with a mix of OS versions.
Some people get away without Repairing Permissions for years, some for only days.
If Permissions are wrong before applying an update, you could get mixed OS versions, if Directory is the slightest messed up, who knows!
If many Permission are repaired, or any Directory errors are found, you may need to re-apply some the latest/biggest updates.
May even need to do an Archive and Install if you have room on the HD, but saves all your files and gives a new OS...
http://docs.info.apple.com/article.html?artnum=107120
I only use Software Update to see what is needed, then get them for real via...
http://www.apple.com/support/downloads/
That way I can wait a week or so, check the forums for potential problems, and get Permissions & such in order before installing.

Computer shuts down when backing up

Hello,
I am using an iMac with Mountain Lion 10.8.3. My Apple Airport Extreme is about one year old (fully updated and current). I am on a DSL connection with AT&T. I am backing up to an external 1.5 TB hard drive (non-Apple brand). There is lots of room remaining on that drive (about 700GB).
All backups in the past have been smooth sailing with no problem.
What's happening now are two things (but one of them I think I fixed). At first, Time Machine would try to back up but it would never succeed because it would give a message that there is not enough space available in the drive (it was saying that it needed 10 more GB of free space). But I know that's wrong. I could not figure out how to fix that issue, so I erased the drive completely and started over. Now, I no longer get the "full" message and all appears to be going well----UNTIL......(see next paragraph).....
Now what happens is that it begins doing the backup process like normal (this would be the first/initial backup since I erased the drive and started over), however, once it gets about 100 GB or so (very rough estimate), the computer SHUTS DOWN. It turns itself OFF. No error window, no warning, no nothing----it just "POOF" turns off. To get it working again, I have to push the power button to turn it back on. There is no error message when I turn it back on.
I am copying (below) the two most recent Time Machine messages from last night from that neat widget/app that I think pondini invented. I sure hope this helps to diagnosis what is wrong, because I'm stumped.
The backup log that says "Automatic" is the first one that failed where it claimed there was not enough space to complete the backup. Once I erased the drive completely and started "fresh", that is what the second "Manual" backup is.
Friday, April 5th
Starting automatic backup
Backing up to: /Volumes/Time Machine/Backups.backupdb
Event store UUIDs don't match for volume: Macintosh HD
Event store UUIDs don't match for volume: 2TB HD
Deep event scan at path:/ reason:must scan subdirs|new event db|
Finished scan
Deep event scan at path:/Volumes/2TB HD reason:must scan subdirs|new event db|
Finished scan
Found 433286 files (625.62 GB) needing backup
751.26 GB required (including padding), 741.14 GB available
Deleted backup /Volumes/Time Machine/Backups.backupdb/ScottPeavler’s iMac/2013-04-04-110906.inProgress/D11ECC13-2EB1-4975-A041-8EEA74F1339B containing 4 KB; 741.14 GB now available, 751.26 GB required
Removed 1 expired backups so far, more space is needed - deleting oldest backups to make room
Deleted 1 backups containing 4 KB total; 741.14 GB now available, 751.26 GB required
Backup date range was shortened: oldest backup is now Apr 5, 2013
Backup failed with error: Not enough available disk space on the target volume.
Friday, April 5th, 7:58PM
Starting manual backup
Backing up to: /Volumes/Time Machine/Backups.backupdb
Forcing deep traversal on source: "Macintosh HD" (mount: '/' fsUUID: 7267FE51-06B9-318F-80B2-EC5D94A925E2 eventDBUUID: DBDDEE41-0BFF-4DB0-AB1A-F7D152B9E065)
Forcing deep traversal on source: "2TB HD" (mount: '/Volumes/2TB HD' fsUUID: B4DDE136-9D38-302F-A81E-4645F23F6D09 eventDBUUID: B8E29F6D-A35B-4E34-B733-7C2983BD24D9)
Found 1331692 files (837.62 GB) needing backup
1.01 TB required (including padding), 1.49 TB available
Can anyone kindly help? Thanks!

Do a verify of the local disk. The sudden complete failure sounds like a hard disk or memory issue.
A5 http://pondini.org/TM/Troubleshooting.html
So the hard disk is plugged into the computer directly?? If not, then I think you should do it that way. Backup to Extreme USB drive is not reliable.
YOu don't have an error message for the manual backup.. and I am uncertain what the problem is.
Do a reset of Time Machine. A4.
And try again with the hard disk plugged into the computer directly.
You can look at other suggestions on the troubleshooting page.
eg http://pondini.org/TM/C4.html
But if you are doing it with the usb drive in the Airport Extreme please read this.
http://pondini.org/TM/Airport.html

Computer shuts down when importing CDs and playing video

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