Computer shuts down when unplugged

I have a late 2006 MacBook Pro. Got a replacement battery a month or so ago. Everything was going fine until all of a sudden yesterday - if the power cord comes unplugged, the computer immediately shuts down. The cord shows a green light, the battery shows green lights when the button is pushed. The icon in the top right says "calculating" and shows 77% (hasn't changed since the issue began yesterday). The battery was operating fine - had about 2 hours or so of charge - so it's not that it's been on the way out or anything. Checked the "about this mac". This is the readout:
System Power Settings:
AC Power:
System Sleep Timer (Minutes): 10
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 5
Automatic Restart On Power Loss: No
Wake On AC Change: No
Wake On Clamshell Open: Yes
Wake On LAN: Yes
Display Sleep Uses Dim: Yes
Battery Power:
System Sleep Timer (Minutes): 5
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 5
Wake On AC Change: No
Wake On Clamshell Open: Yes
Display Sleep Uses Dim: Yes
Reduce Brightness: Yes
Battery Information:
Battery Installed: Yes
First low level warning: No
Full Charge Capacity (mAh): 5425
Remaining Capacity (mAh): 4193
Amperage (mA): 0
Voltage (mV): 11949
Cycle Count: 35
AC Charger Information:
Connected: Yes
Charging: No
Hardware Configuration:
UPS Installed: No
Any ideas?

Is this an Apple-branded battery and was it sold as "new?" I ask because amassing 35 cycles in a month is hard to do.
We're seeing more reports of people getting MBP batteries from a auction site or web reseller that are not Apple products and give poor performance. They are commonly advertised as "new: but arrive with a lot of cycles on them.
Your remaining full charge capacity is under 80 percent whether you have a 15- or 17-inch MBP (the battery baselines for calculating the percentage are different). Apple says you should have 80 percent after 300 cycles. Their batteries seldon do that many byut generally more than 35.
The battery is basically defective. I doubt any action on your part can fix that other that returning it to the vendor ASAP.

Similar Messages

  • Macbook air shuts down when unplugged

    Hi,
    My macbook air is just 2 months old. Since yesterday my laptop shuts down when unplugged. And the time settings changes and I have to reset the time again everytime i switch it on. I tried reseting the system using time machine. Even that didnt work. Please tell me how to solve this.
    Thanks
    Shahzad

    Hi shafi.shahzad,
    I'm sorry to hear you are having issues with your new MacBook Air. Based on your description (issues with power management/charging, not retaining time settings, etc), you may want to try resetting your System Management Controller (SMC) and PRAM, as outlined in the following articles:
    Intel-based Macs: Resetting the System Management Controller (SMC) - Apple Support
    OS X Yosemite: Reset your computer’s PRAM
    Regards,
    - Brenden

  • Computer shuts down when I click on the list or grid display button

    I've uninstalled an reinstalled 3 times and instead of the computer shutting down when I start itunes as it was doing, it only does it when I click on the display as a list, grid or cover display button. However it seems to unistall some parts at the same time as I can't open it all afterwards (error message says its not installed). This started to occur after a couple of weeks of non use and when I last used it I purchased songs from itunes. I now have current version but didn't when it first statred to happen. Help!!

    Okay ... we'd better have a closer look at the minidumps the PC has been producing to see if they can turn up any additional information on what we're dealling with here.
    Open "My Computer", and see if you can find a directory called C:\Windows\Minidump. (That's where minidumps usually go on a PC, so long as the Systemroot hasn't been set to some other folder.)
    If it's been collecting minidumps, there should be files in there with names like "Mini(number-numbers).dmp"
    (If you have "Hide filename extensions for known file types" enabled in Windows, the ".dmp" extension may not appear on the dump files. The numbers in the file name will be different for each minidump, if minidumps are present.)
    Once we've tracked down some minidumps, we can have a go at analysing them.
    1. Download and install the Windows debugging tools from here:
    http://www.microsoft.com/whdc/devtools/debugging/installx86.mspx
    2. Go to Start, All Programs, Debugging Tools For Windows, Windbg
    Once you open Windbg, you will presented with a blank screen.
    3. Click on "File > Symbol File Path". Here you will enter the symbols
    path. Symbols are needed to effectively debug.
    The path will be:
    SRVc:symbolshttp://msdl.microsoft.com/download/symbols
    4. Enter in this path and click OK. Now, go to "File > Save Workspace"
    so that your symbols path is saved for future use.
    5. Go to "File > Open Crash Dump" and load the file.
    (An "Open Crash Dump" screen will appear ... doubleclick "My Computer", doubleclick "Local Disk", doubleclick "Windows", doubleclick "Minidump", and doubleclick on one of the minidumps in there.)
    You will/should get a message to save base workspace information. Choose no.
    Now you will get a debugging screen. It takes a little bit to run it,
    as the symbols have to be downloaded as they are needed.
    After the "bugcheck analysis" part of the screen comes up, look for the component that seems to be causing the crash. (It'll say "Probably caused by" ...)
    Let us know the precise name of the component. (Include any file name extensions like .dll or .sys.)
    If you can, have a look at several of your crash dumps. Are all the crashes being caused by the same component? If not, could you let us know the names of the various components being cited in the various crash dumps?

  • Computer shuts down when trying to create or open a pdf file

    My computer shuts down when trying to create or open a pdf file.

    In that case, you need to update the Acrobat Version at your end. Click on Help -> Check for Updates. Download and install the updates. Make sure your version is 9.5.1

  • Computer shuts down when I open itunes Store

    Computer shuts down when I open itunes Store. I don't know why or how to fix it.. It used to work, now it doesn't. I haven't done anything differently. I tried to 'repair' it in the add/delete programs.

    Some more info.................I have uninstalled and reinstalled iTunes and Quicktime.  No fix.   I can access the store on my other desktop computer which I also updtated to the newest version, so I think it's some setting in my laptop.   As I said, it works great until I click on "iTunes Store" then it shuts the whole program down.

  • Computer shuts down when i try to sync my ipod

    Computer shuts down when i try to sync my ipod

    Just took out the book from the library "Sams Teach Yourself itunes 10 in 10 minutes" by Brad Miser.
    Basics for problems syncing:
    -restart computer
    -make sure device is not out if power
    -try a different usb port...BTW....I contaminated a usb port by someone spilling drink on the usb port end of my ipod cord...bad...
    -run apple's web-based device assistant
    http://support.apple.com/kb/TS1495 (windows) or http://support.apple.com/kb/TB1591?viewlocale=en_US (mac)
    clink for the device...etc.
    this book looks great

  • Computer shuts down when burning

    Why does my computer shut down when I try to burn my Itunes playlist on a Cd?
    Toshiba Satellite    

    air traffic controller
    What computer operating system is your Premiere Elements 10 running on?
    If not asked before, what video card/graphics card does your computer use? NVIDIA GeForce? If so, please read Announcement at top of this forum describing the Premiere Elements 10 NVIDIA GeForce issue and related how to solution information.
    Please review the Adobe document dealing with troubleshooting burn to disc issues
    http://helpx.adobe.com/premiere-elements/kb/troubleshoot-system-errors-freezes-burning.htm l
    After that, we can decide what next if necessary.
    If any questions or need clarification, please do not hesitate to ask.
    Thank you.
    ATR

  • Shuts down when unplugged & moved/lifted/pressure applied

    This is really weird for me. Just got my macbook a couple of months ago, refurbeished, first generation. Love it. Suddenly, the battery started giving me problems, and the machine would shut down when id unplug the magsafe usually. Sometimes it would stay on for a moment, until I tried to pick it up, open or closed, and it then shuts right down.
    I read up on here, did all the software updates and stuff with no results, and took it into Apple. They checked it out, determined bad battery, and gave me a "fresh" one on the spot. Seemed to work fine at the store, they had me take it home. Dandy!
    I get home and start charging it up. Seems alright. Next day , on "full charge" I go to take the machine to another room, and after a few seconds walking with it, shuts down. So frustrating. This seems to happen when ti computer is given very slight movement, and allllways when I try to pick it up from the bottom, applying pressure on the bottom of the case and or battery. This however, does not happen when the computer is running off of AC power, i can shake it and wobble it with no problems.
    Aside from this, the "new battery" from apple seems quirky. Battery "health" in iStat shows only 86% while my original battery had 100% health even after 2 months use. Also, the machine has been intermittently not recognizing the battery, showing an X'd battery in the menubar, and then showing things like it will take 1423 hours to charge or i'll have 1456 hrs to use battery power, just a lot of quirky stuff that I never saw with my other battery.
    I'm just getting concerned that this is potentially a problem with the machine itself, not the batteries. The only thing swaying me away from that thought is that i have no problem using the machine while plugged in.
    Quite honestly, I don't always trust the "geniuses". Some seem sharp, some, much less so. I ask you guys first, before I go back tonight, what are your impressions on this problem? What are specific things I should be asking the "geniuses" tonight?
    A laptop is useless to me if I can't actually move it around while running, I've gotta get this resolved, and I really dont want to ship my machine out.
    Any questions I can answer about th esituation, let me know, and THANK YOU, in advance.

    Very interesting. When I upgraded my RAM I had a load of trouble with that outer slot. The little "eject" bar swayed both ways and didn't really kick the card out, I eventually used a swall tweezer to help get it out. (I'd probably want to put the original Apple RAM back in there before bringing back to store huh?)
    Anyway... it is infact right around that area where my fingers push up when I try to pick up the computer....this is all kind of making sense now. Being a refurb, also noticed a tiny screw was installed crooked behind the L bar, leading me to belive someone has already gone somewhat deep in there before I ever got the machine.... ****, I hope I didn't get a lemon macbook. discounteggroll, I'm in Westchester, NY. I have two Apple stores around me that I can get to fairly easily... we're you implying they might do it there?
    Also, side question: If I did have to send my comp out for an extended period, would it be crazy to want to swap out my HD? I'm not really interested in people potentially going through all my personal stuff, y'know?
    And again, it brings me back to the AC cord... would/could it really be a logic board issue, even if th ecomputer is fine while plugged in?
    Thanks again for all your help

  • MacBook Pro shuts down when unplugged

    I have a late 2008 MacBook Pro work computer. Here's the sequence of events:
    I fully charge the battery
    I unplug the Mac from the power cable
    The Mac immediately shuts down
    Before unplugging the Mac, I press the battery power indicator button and all lights are green. When I unplug the Mac I press the indicator button again and only one light is green.
    I've tried resetting the PRAM, SMC and even bought a new battery but the problem persists. Here is the System Information.
    How can I get my MacBook Pro to stay powered on when not plugged in?

    Hi Ryan,
    ryansebiz wrote:
    I have a late 2008 MacBook Pro work computer. Here's the sequence of events:
    I fully charge the battery
    I unplug the Mac from the power cable
    The Mac immediately shuts down
    Before unplugging the Mac, I press the battery power indicator button and all lights are green. When I unplug the Mac I press the indicator button again and only one light is green.
    I've tried resetting the PRAM, SMC and even bought a new battery but the problem persists. Here is the System Information.
    How can I get my MacBook Pro to stay powered on when not plugged in?
    System Profiler shows you have 195 cycles on this batt and says "Service Battery" so I'm not sure if that's the old batt or you bought a used one, but either way, it looks like that batt is nearly dead. If you have a new/different batt, install it, give it a full charge, and post System Profiler info for that one.
    Also, have you tried  different power adapter and/or tried your power adapter on a different MBP?

  • Computer shuts down after unplugging the power cord

    My computer is showing a Plugged in, not charging message, but it is at 88%.  When I unplug the charger from the computer to work somewhere else, the computer totally shuts down and will not power up unless the power charger is plugged in.  I tried taking the battery out and leaving the cord connected and the computer started fine.  How do I get the computer to stop shutting down after unplugging?  Any help is greatly appreciated.

    Sounds like battery #2 has a short. When the system detects a critically low battery, it is likely to devote all power to battery charge until the batery reaches 5% or so. Try each battery seperately. If no power at any time, remove the battery, disconnect the AC adapter. Press the power switch for about ten seconds. Then connect the AC adapter, let it boot, then install the battery and check the charging status. This resets the power manager. I think one battery id bad, but you will need to test them one at a time. Good luck.

  • Computer shuts down when iPhone 3gs is conected

    I have an Acer Asire 5600 lap top, about 3 years old and when i attach my new iphone 3gs the computer shuts down and restarts. If I dont unplug the iphone the computer keeps shutting down and restarting.
    Any ideas
    Thanks
    Craig

    I had this problem for several months and recently solved it.
    You will need to download the following complete software and install it:
    AcerOrbicam (logitech).zip must be version 10.4.0.1319
    make sure to disable any antivirus program before the installation.
    make sure to unplug your network connection to avoid any virus attack whenever you disable your antivirus software. restart after installation. takes 4 steps.
    windows xp, running latest itunes 9.2. plug iphone after restart. it should work!!

  • Computer shuts down when backing up

    Hello,
    I am using an iMac with Mountain Lion 10.8.3. My Apple Airport Extreme is about one year old (fully updated and current). I am on a DSL connection with AT&T. I am backing up to an external 1.5 TB hard drive (non-Apple brand). There is lots of room remaining on that drive (about 700GB).
    All backups in the past have been smooth sailing with no problem.
    What's happening now are two things (but one of them I think I fixed). At first, Time Machine would try to back up but it would never succeed because it would give a message that there is not enough space available in the drive (it was saying that it needed 10 more GB of free space). But I know that's wrong. I could not figure out how to fix that issue, so I erased the drive completely and started over. Now, I no longer get the "full" message and all appears to be going well----UNTIL......(see next paragraph).....
    Now what happens is that it begins doing the backup process like normal (this would be the first/initial backup since I erased the drive and started over), however, once it gets about 100 GB or so (very rough estimate), the computer SHUTS DOWN. It turns itself OFF. No error window, no warning, no nothing----it just "POOF" turns off. To get it working again, I have to push the power button to turn it back on. There is no error message when I turn it back on.
    I am copying (below) the two most recent Time Machine messages from last night from that neat widget/app that I think pondini invented. I sure hope this helps to diagnosis what is wrong, because I'm stumped.
    The backup log that says "Automatic" is the first one that failed where it claimed there was not enough space to complete the backup. Once I erased the drive completely and started "fresh", that is what the second "Manual" backup is.
    Friday, April 5th
    Starting automatic backup
    Backing up to: /Volumes/Time Machine/Backups.backupdb
    Event store UUIDs don't match for volume: Macintosh HD
    Event store UUIDs don't match for volume: 2TB HD
    Deep event scan at path:/ reason:must scan subdirs|new event db|
    Finished scan
    Deep event scan at path:/Volumes/2TB HD reason:must scan subdirs|new event db|
    Finished scan
    Found 433286 files (625.62 GB) needing backup
    751.26 GB required (including padding), 741.14 GB available
    Deleted backup /Volumes/Time Machine/Backups.backupdb/ScottPeavler’s iMac/2013-04-04-110906.inProgress/D11ECC13-2EB1-4975-A041-8EEA74F1339B containing 4 KB; 741.14 GB now available, 751.26 GB required
    Removed 1 expired backups so far, more space is needed - deleting oldest backups to make room
    Deleted 1 backups containing 4 KB total; 741.14 GB now available, 751.26 GB required
    Backup date range was shortened: oldest backup is now Apr 5, 2013
    Backup failed with error: Not enough available disk space on the target volume.
    Friday, April 5th, 7:58PM
    Starting manual backup
    Backing up to: /Volumes/Time Machine/Backups.backupdb
    Forcing deep traversal on source: "Macintosh HD" (mount: '/' fsUUID: 7267FE51-06B9-318F-80B2-EC5D94A925E2 eventDBUUID: DBDDEE41-0BFF-4DB0-AB1A-F7D152B9E065)
    Forcing deep traversal on source: "2TB HD" (mount: '/Volumes/2TB HD' fsUUID: B4DDE136-9D38-302F-A81E-4645F23F6D09 eventDBUUID: B8E29F6D-A35B-4E34-B733-7C2983BD24D9)
    Found 1331692 files (837.62 GB) needing backup
    1.01 TB required (including padding), 1.49 TB available
    Can anyone kindly help? Thanks!

    Do a verify of the local disk. The sudden complete failure sounds like a hard disk or memory issue.
    A5 http://pondini.org/TM/Troubleshooting.html
    So the hard disk is plugged into the computer directly?? If not, then I think you should do it that way. Backup to Extreme USB drive is not reliable.
    YOu don't have an error message for the manual backup.. and I am uncertain what the problem is.
    Do a reset of Time Machine. A4.
    And try again with the hard disk plugged into the computer directly.
    You can look at other suggestions on the troubleshooting page.
    eg http://pondini.org/TM/C4.html
    But if you are doing it with the usb drive in the Airport Extreme please read this.
    http://pondini.org/TM/Airport.html

  • My computer shuts down when I put it to sleep

    Ever since I used some of those auto-download upgrades my Mac shuts down when I put it to sleep. What's wrong?

    Hi gazebo, and a warm welcome to the forums!
    Could be many things, we should start with this...
    "Try Disk Utility
    1. Insert the Mac OS X Install disc that came with your computer, then restart the computer while holding the C key.
    2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
    *Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
    3. Click the First Aid tab.
    4. Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.
    5. Select your Mac OS X volume.
    6. Click Repair. Disk Utility checks and repairs the disk."
    http://docs.info.apple.com/article.html?artnum=106214
    Then Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
    The usual reason why updates fail or mess things up, is if Permissions are not fixed before & after every update, with a reboot... you may get a partial update when the installer finds it doesn't have Permissions to change one obscure little part of the OS, leaving you with a mix of OS versions.
    Some people get away without Repairing Permissions for years, some for only days.
    If Permissions are wrong before applying an update, you could get mixed OS versions, if Directory is the slightest messed up, who knows!
    If many Permission are repaired, or any Directory errors are found, you may need to re-apply some the latest/biggest updates.
    May even need to do an Archive and Install if you have room on the HD, but saves all your files and gives a new OS...
    http://docs.info.apple.com/article.html?artnum=107120
    I only use Software Update to see what is needed, then get them for real via...
    http://www.apple.com/support/downloads/
    That way I can wait a week or so, check the forums for potential problems, and get Permissions & such in order before installing.

  • Computer shuts down when importing CDs to iTunes! HELP PLEASE!

    Every time I try to import a CD onto iTunes, my computer shuts down. It will let me import one song at a time with no problem, but when I try to load a whole CD, the power just shuts off. Can someone out there who knows about computers please help me?

    Do you have a dual core or dual processer? Sounds like it. Read this it should help you out.
    Oh nm they changed the article to say they fixed the bug with the newest release from yesterday. Go download the latest version that came out yesterday and see if it helps you your PC. You probaly do have a dual processor. The new iTunes fixes that importing CD bug.

  • Computer shuts down when Update iPod

    When I am trying to update my iPod my computer shuts down. Any advice?
    Thx

    You might consider reposting this question in one of the iPod discussion forums here - which are for both Windows and Mac user problems.

Maybe you are looking for