Computer shuts down without going to sleep

hello,
i've had an increasingly swollen battery with a corresponding diminished life. to a point that it barely fit, lasted ten minutes on its own and when it became depleted, the macbook pro would just shut down without a warning.
so i bought a new one and although it lasted about 2h30 on its first cycle, when it displayed the low battery warning, the computer shut down without going to sleep...
tried resetting PRAM, and SMC to no avail.
i charged it back up a bit and it shut down again.
it's on its 3rd cycle and battery health already dropped from 100% to 94%.
anything i can do?
thanks...

Are you sure it is shutting down and not going to sleep "permanently"? I say this because I have (and others) a somewhat similar problem but it's not shutting down, it sleeps forever:
http://discussions.apple.com/thread.jspa?threadID=1400708
Also, I was going to suggest maybe your battery has died out, but you said it is plugged in, so probably not your battery as the problem.

Similar Messages

What do I do if an iPod shuts down after going into sleep mode

My friends iPod keeps shutting down after it goes into sleep mode. I just fixed it up (restored it, had to dry it out after it fell into water) and now it does that. Everything else works fine but if I put it in sleep mode or put it into sleep mode it shuts down. How do I fix this because I've never seen this happen before.

Hey Tecmo_SB_Guy,
I would suggest you take a look at advanced power settings. It can seem like the notebook is turning off when it is actually just hibernating. You can set it to not hibernate.
1. Windows key + Q to open the Search Bar
2. Type "power"
3. Click Settings under the Search Bar
4. Select Power Options from the results on the left.
5. In Power Options, Click Change when the computer sleeps, on the left.
6. Set the Put the computer to sleep setting so that it fits your usage best.
7. Click Change advanced power settings, at the bottom.
8. Expand Sleep and expand Hibernate after. If you want you can change the hibernation setting to Never by typing "Never" into the minutes field. See attached picture. You can do this for battery and/or plugged in.
9. Click Apply to save changes.
If you don't already shut it down periodically, I would suggest shutting it down at least 2-3 times a week if you use it daily. Leaving the computer running continuously can shorten its lifespan. Hard drive failures and motherboard issues are seen much more often on machines that are left running constantly. Computers get bogged down and run slowly when the memory is full. Memory only clears out and resets itself when the computer is shut down. Here is a link explaining more about memory accumulation and hardware aging.
I hope these suggestions help! Please let me know if you have any questions
Attachments:
PowerHibernateNever.jpg ‏59 KB

HP Envy shutting down after going into sleep mode

Hi. I'm not sure where to post this so I'll try it here.
My laptop shut downs automatically when it goes into sleep mode. Not right away when going into sleep mode. Maybe like an hour later after going into sleep mode.
I'm not sure it's overheating because it never shuts down while I'm actually using the laptop.
Do you guy have any idea how to fix this?
Product name and number: HP ENVY TouchSmart Sleekbook 4-1115dx
Operating System: Window 8
Error Message: None
Any changes to your system before problem occurred: No

Hey Tecmo_SB_Guy,
I would suggest you take a look at advanced power settings. It can seem like the notebook is turning off when it is actually just hibernating. You can set it to not hibernate.
1. Windows key + Q to open the Search Bar
2. Type "power"
3. Click Settings under the Search Bar
4. Select Power Options from the results on the left.
5. In Power Options, Click Change when the computer sleeps, on the left.
6. Set the Put the computer to sleep setting so that it fits your usage best.
7. Click Change advanced power settings, at the bottom.
8. Expand Sleep and expand Hibernate after. If you want you can change the hibernation setting to Never by typing "Never" into the minutes field. See attached picture. You can do this for battery and/or plugged in.
9. Click Apply to save changes.
If you don't already shut it down periodically, I would suggest shutting it down at least 2-3 times a week if you use it daily. Leaving the computer running continuously can shorten its lifespan. Hard drive failures and motherboard issues are seen much more often on machines that are left running constantly. Computers get bogged down and run slowly when the memory is full. Memory only clears out and resets itself when the computer is shut down. Here is a link explaining more about memory accumulation and hardware aging.
I hope these suggestions help! Please let me know if you have any questions
Attachments:
PowerHibernateNever.jpg ‏59 KB

Battery dies/Computer shuts down at 60%

I have a MacBook Pro 4,1 2.4GHz. I am experiencing battery issues. I will have it plugged in until full charge, and then when the power is removed, the percentage depletes very quickly, and then at about 60%, the computer just shuts down.
Is this proof that I need a new battery, or are there steps I can take to test? I have reset the SMC. I searched around this forum, but do not see any obvious fixes.
Thanks in advance.

This is almost exactly what is happening to me, except it doesn't seem my battery needs to be replaced. The computer shuts down without warning (not sleeps) around 60%. Do you know what I can do?
Battery Information:
Model Information:
Serial Number:
Manufacturer: SMP
Device name: ASMB014
Pack Lot Code: 0002
PCB Lot Code: 0000
Firmware Version: 0110
Hardware Revision: 0500
Cell Revision: 0102
Charge Information:
Charge remaining (mAh): 2751
Fully charged: No
Charging: Yes
Full charge capacity (mAh): 3224
Health Information:
Cycle count: 412
Condition: Fair
Battery Installed: Yes
Amperage (mA): 1300
Voltage (mV): 12513
System Power Settings:
AC Power:
System Sleep Timer (Minutes): 0
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 20
Automatic Restart On Power Loss: No
Wake On AC Change: No
Wake On Clamshell Open: Yes
Wake On LAN: Yes
Display Sleep Uses Dim: Yes
Battery Power:
System Sleep Timer (Minutes): 60
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 5
Wake On AC Change: No
Wake On Clamshell Open: Yes
Display Sleep Uses Dim: Yes
Reduce Brightness: Yes
Hardware Configuration:
UPS Installed: No
AC Charger Information:
Connected: Yes
Charging: Yes

Shut down without warning @ 30% , firewire not working , sleep mode problem

Hello!
I seem to have a combination of problems in which I believe that somehow they must be related altogether. I would appreciate any advice you may have on the cause of these problems and/or any solutions. Here's a detailed list of the problems:
1. The computer shuts down without warning at about 30% battery.
2. The Firewire doesn't seem to work when I try to connect my external HD.
3. The firewire Bus data is not shown on the System Profiler.
4. The sleep mode doesn't work; if I press the "sleep" icon, it doesn't respond to it.
5. When I close the lid and open it again, the screen remains turned off which requires me to force shut down the computer every time. Yet, it seems that its only the screen that does not want to come back up, the unit seems operational.
6. The sleep light indicator does not pulse when lid is closed, it stays on.
Actions taken:I have tried resetting the Power Management Unit (PMU) to no avail. Have the battery update. Have reset the PRAM.
Thanks in advance for any help!

Temp: (on start-up in regualr mode, about 2 minutes from boot up)
AMBIE: 25ºC
CPU A Heatsink: 31ºC
CPU A Proximity: 35ºC
CPU A Temperature Diode: 32ºC
Display Screen Proximity: 29ºC
Graphics Processor Heatsink 1: 34ºC
Graphics Processor Temperature Diode: 44ºC
Hard Drive Bay 1: 31ºC
Main Logic Board: 32ºC
Northbridge Chip: 55ºC
Northbridge Heat Sink: 50ºC
Northbridge Position 1: 39ºC
Optical Drive: 26ºC
Power Supply Position 1: 42ºC
SMAR Disk WDC: 33ºC
CPU Core 1: 33ºC
CPU Core 2: 32ºC
less then 5 minutes in the computer shut itself off...
went to safe mode, temp was as follows:
20 minutes running safe mode:
28ºC
50ºC
55ºC
56ºC
50ºC
54ºC - Graphics Processor Heatsink 1
64ºC - Graphics Processor Temperature Diode
47ºC
52ºC
86ºC
81ºC
62ºC
41ºC
74ºC - Power Supply Position 1
49ºC
few hours running in safe mode:
26ºC
49ºC
56ºC
56ºC
52ºC
54ºC - Graphics Processor Heatsink 1
64ºC - Graphics Processor Temperature Diode
50ºC
54ºC
89ºC
84ºC
64ºC
45ºC
80ºC - Power Supply Position 1
53ºC

MacBook will not shut down or go to sleep

My MacBook is not shutting down or going to sleep.
When I try to shut down: The desktop disappears as normal but then the plain blue screens appears (with the little circle down the bottom which spins (not the beach ball)) and it just stays there forever. To shut down I need to hold the power button for 10 seconds.
When I try to put the MacBook to sleep by closing the lid: The light in the bottom right hand corner comes on but it does not "pulse" - suggesting it has not gone to sleep.
When I try to put the MacBook to sleep using the Apple (top left hand) menu: Nothing happens.
I am not 100% sure when this started happening, but I believe it either started happening after:
a) The firmware update which was supposed to fix the "mooing" problem"; or
b) One of the system software updates.
If you need my current system/firmware version, you will have to tell me how to do this because I don't know how to find these numbers.
This is really frustrating because I move my laptop around a lot so I would like to be able to use the shut down/sleep functions. Any help would be greatly appreciated.

First couple things to check is do you have any external drives plugged into the Macbook? My macbook would sleep because I had an external drive that prevented it from sleeping.
Also, check what's loading at Startup. There might be a program that's preventing this. Something that constantly needs internet access would cause this. Open up your System Preferences/Accounts/Login Items. See if something in there could be causing the problem.
Hope that helps a little.
AL

Since upgrading to Yosemite my computer closes down instead of going to sleep. When I restart I get a message saying your computer shut down because of a problem. Has anyone a similar problem? What is solution?

Since upgrading to Yosemite my computer (iMac late 2012 model) closes down instead of going to sleep. When I restart I get a message saying "your computer shut down because of a problem". Does anyone have similar problem? What is the solution?

Sorry, I was acting like it was an email. See below:
Sat Nov 8 14:00:39 2014
Panic Report ***
panic(cpu 0 caller 0xffffff802a21e80a): Kernel trap at 0xffffff7fabaa5e28, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x0000000000000000, CR3: 0x000000002d4e8000, CR4: 0x00000000001626e0
RAX: 0x0000000000000000, RBX: 0xffffff803cbbf000, RCX: 0x0000000000000000, RDX: 0x0000000000000000
RSP: 0xffffff81352f3b50, RBP: 0xffffff81352f3bf0, RSI: 0x0000000000000240, RDI: 0xffffff803cbbf000
R8: 0x0000000000000000, R9: 0x0000000000000000, R10: 0x000000e492137674, R11: 0x000000e4917aebcc
R12: 0x0000000000000000, R13: 0x000000000000023e, R14: 0xffffff803cc90000, R15: 0x0000000000000000
RFL: 0x0000000000010293, RIP: 0xffffff7fabaa5e28, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000000000000, Error code: 0x0000000000000002, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff81352f3800 : 0xffffff802a13a811
0xffffff81352f3880 : 0xffffff802a21e80a
0xffffff81352f3a40 : 0xffffff802a23a443
0xffffff81352f3a60 : 0xffffff7fabaa5e28
0xffffff81352f3bf0 : 0xffffff7fabbbd0a2
0xffffff81352f3cb0 : 0xffffff7fab9a64a3
0xffffff81352f3d00 : 0xffffff7fab9a91be
0xffffff81352f3db0 : 0xffffff7fab9a80f2
0xffffff81352f3dc0 : 0xffffff802a6d8008
0xffffff81352f3e20 : 0xffffff7fab9a8d0b
0xffffff81352f3e50 : 0xffffff802a6c5a03
0xffffff81352f3ee0 : 0xffffff802a6be797
0xffffff81352f3f00 : 0xffffff802a16be13
0xffffff81352f3fb0 : 0xffffff802a2192c7
      Kernel Extensions in backtrace:
         com.apple.driver.AirPort.Brcm4360(900.19.8)[E6DF5F6D-3476-3BA6-B49B-BAADEC7DF58 0]@0xffffff7fab994000->0xffffff7fabf6afff
            dependency: com.apple.driver.mDNSOffloadUserClient(1.0.1b8)[25CEDABE-0952-309D-AC20-A39DF84 9DFB7]@0xffffff7fab679000
            dependency: com.apple.iokit.IO80211Family(700.52)[13EA5B53-E76C-3F27-A9CA-6D3B59AE6F44]@0xf fffff7fab8e1000
            dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff 7faa924000
            dependency: com.apple.iokit.IONetworkingFamily(3.2)[247581D8-DFC5-3AAE-B079-3D13F5514C2B]@0 xffffff7fab235000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
14A389
Kernel version:
Darwin Kernel Version 14.0.0: Fri Sep 19 00:26:44 PDT 2014; root:xnu-2782.1.97~2/RELEASE_X86_64
Kernel UUID: 89E10306-BC78-3A3B-955C-7C4922577E61
Kernel slide:     0x0000000029e00000
Kernel text base: 0xffffff802a000000
__HIB text base: 0xffffff8029f00000
System model name: iMac13,1 (Mac-00BE6ED71E35EB86)
System uptime in nanoseconds: 981693498948
last loaded kext at 264463654768: com.apple.filesystems.msdosfs      1.10 (addr 0xffffff7facd6e000, size 69632)
last unloaded kext at 325959214682: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7facd6e000, size 61440)
loaded kexts:
com.apple.driver.AudioAUUC           1.70
com.apple.filesystems.autofs            3.0
com.apple.driver.AppleBluetoothMultitouch         85.3
com.apple.iokit.IOBluetoothSerialManager            4.3.0f10
com.apple.driver.AppleHWSensor   1.9.5d0
com.apple.driver.AppleMikeyHIDDriver     124
com.apple.driver.AGPM        100.14.37
com.apple.driver.ApplePlatformEnabler    2.1.0d1
com.apple.driver.X86PlatformShim            1.0.0
com.apple.driver.AppleOSXWatchdog        1
com.apple.driver.AppleMikeyDriver           266.5
com.apple.driver.AppleHDA 266.5
com.apple.driver.AppleUpstreamUserClient          3.6.1
com.apple.GeForce    10.0.0
com.apple.iokit.IOUserEthernet       1.0.1
com.apple.Dont_Steal_Mac_OS_X      7.0.0
com.apple.driver.AppleThunderboltIP       2.0.2
com.apple.driver.AppleHWAccess   1
com.apple.driver.AppleHV    1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport           4.3.0f10
com.apple.driver.AppleSMCLMU     2.0.4d1
com.apple.driver.AppleLPC 1.7.3
com.apple.driver.AppleIntelHD4000Graphics       10.0.0
com.apple.driver.AppleIntelFramebufferCapri     10.0.0
com.apple.driver.AppleMCCSControl          1.2.10
com.apple.iokit.SCSITaskUserClient            3.7.0
com.apple.driver.AppleUSBODD      3.5.0
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless      1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache            35
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage           2.6.5
com.apple.iokit.AppleBCM5701Ethernet   10.1.2b3
com.apple.driver.AppleSDXC           1.6.5
com.apple.driver.AirPort.Brcm4360           900.19.8
com.apple.driver.AppleAHCIPort     3.0.7
com.apple.driver.AppleUSBHub      705.4.1
com.apple.driver.AppleUSBXHCI     705.4.14
com.apple.driver.AppleUSBEHCI     705.4.14
com.apple.driver.AppleHPET           1.8
com.apple.driver.AppleACPIButtons           3.1
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleSMBIOS       2.1
com.apple.driver.AppleACPIEC        3.1
com.apple.driver.AppleAPIC            1.7
com.apple.driver.AppleIntelCPUPowerManagementClient          218.0.0
com.apple.nke.applicationfirewall   161
com.apple.security.quarantine        3
com.apple.security.TMSafetyNet     8
com.apple.driver.AppleIntelCPUPowerManagement        218.0.0
com.apple.kext.triggers         1.0
com.apple.driver.AppleBluetoothHIDKeyboard    175.5
com.apple.driver.AppleHIDKeyboard         175.5
com.apple.driver.IOBluetoothHIDDriver    4.3.0f10
com.apple.driver.AppleMultitouchDriver   260.30
com.apple.iokit.IOSerialFamily         11
com.apple.driver.DspFuncLib          266.5
com.apple.kext.OSvKernDSPLib      1.15
com.apple.iokit.IOAudioFamily         200.6
com.apple.vecLib.kext           1.2.0
com.apple.nvidia.driver.NVDAGK100Hal    10.0.0
com.apple.nvidia.driver.NVDAResman        10.0.0
com.apple.iokit.IOBluetoothHostControllerUSBTransport            4.3.0f10
com.apple.iokit.IOBluetoothFamily 4.3.0f10
com.apple.iokit.IOUSBUserClient     705.4.0
com.apple.driver.AppleThunderboltEDMSink       4.0.2
com.apple.driver.AppleSMBusPCI   1.0.12d1
com.apple.driver.X86PlatformPlugin          1.0.0
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.IOPlatformPluginFamily 5.8.0d49
com.apple.driver.AppleHDAController        266.5
com.apple.iokit.IOHDAFamily           266.5
com.apple.iokit.IOSurface     97
com.apple.iokit.IOAcceleratorFamily2         156.4
com.apple.AppleGraphicsDeviceControl     3.7.21
com.apple.iokit.IONDRVSupport      2.4.1
com.apple.driver.AppleSMBusController    1.0.13d1
com.apple.iokit.IOGraphicsFamily    2.4.1
com.apple.iokit.IOSCSIBlockCommandsDevice       3.7.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice        3.7.0
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily          1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOUSBMassStorageClass     3.7.0
com.apple.iokit.IOSCSIArchitectureModelFamily   3.7.0
com.apple.driver.AppleUSBMergeNub       705.4.0
com.apple.driver.AppleUSBComposite        705.4.9
com.apple.driver.AppleThunderboltDPInAdapter            4.0.6
com.apple.driver.AppleThunderboltDPOutAdapter         4.0.6
com.apple.driver.AppleThunderboltDPAdapterFamily    4.0.6
com.apple.driver.AppleThunderboltPCIDownAdapter     2.0.2
com.apple.driver.AppleThunderboltNHI    3.1.7
com.apple.iokit.IOThunderboltFamily         4.2.1
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.iokit.IO80211Family       700.52
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily           3.2
com.apple.iokit.IOAHCIFamily          2.7.0
com.apple.iokit.IOUSBFamily            705.4.14
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime            2.0
com.apple.iokit.IOHIDFamily            2.0.0
com.apple.iokit.IOSMBusFamily       1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore     2
com.apple.driver.AppleMobileFileIntegrity            1.0.5
com.apple.driver.AppleCredentialManager           1.0
com.apple.driver.DiskImages           389.1
com.apple.iokit.IOStorageFamily      2.0
com.apple.iokit.IOReportFamily       31
com.apple.driver.AppleFDEKeyStore          28.30
com.apple.driver.AppleACPIPlatform         3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily          1.4
com.apple.kec.corecrypto     1.0
com.apple.kec.Libm   1
com.apple.kec.pthread          1
Model: iMac13,1, BootROM IM131.010A.B05, 4 processors, Intel Core i5, 2.7 GHz, 8 GB, SMC 2.9f5
Graphics: NVIDIA GeForce GT 640M, NVIDIA GeForce GT 640M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533643465238432D50422020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533643465238432D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF4), Broadcom BCM43xx 1.0 (7.15.124.12.8)
Bluetooth: Version 4.3.0f10 14890, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: APPLE HDD ST1000LM024, 1 TB
USB Device: HD-LBU3
USB Device: Hub
USB Device: Apple USB SuperDrive
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Hub
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: iMac, Apple Inc., 23.4

My computer shuts down instead of sleeps when battery drains...

Hi there!
So, I just got a new MacBook Pro (the better 15" one) in June. I've noticed, however, that when my battery drains, and the little warning comes up that says "your computer will go to sleep in a few minutes to preserve data," if I let it run all the way out, it doesn't go to sleep but just shuts down. When I reopen my computer after plugging it in, all my stuff is back, but I do have to press the power button and start it up again.
My old computer (White MacBook 2006) always actually went to sleep, and only if I let it sleep for a long time did it shut off.
Have they changed the behavior? Do the laptops only shut down, and no longer sleep when the battery is gone? Or is something wrong with my computer. I'm getting all my data back, and all the windows and stuff are still open, so that's not a problem for me, but if my computer is working incorrectly only three months after buying it, then I'd like to know...
Thanks! Let me know what further information you need to help!

Your computer is not shutting down — it's hibernating, also called "safe sleep". This is indicated by the fact that everything you were working on is undisturbed when you wake it by pressing the power button.
The contents of RAM are written to the hard drive before the machine enters safe sleep, so that if the battery drains completely before you wake it, the contents of RAM (including your unsaved work) won't be completely lost. This is different from ordinary sleep, in which the machine simply suspends all activity without writing anything to disk. If the machine went into ordinary sleep after giving you a low-battery warning and not getting any cooperation from you (i.e. you didn't heed the warning and plug in AC power), and then you didn't wake it for twelve or fifteen hours, the battery might have gone completely dead and your unsaved work would be lost.
In short, yes, this is new behavior compared to several years ago, and from what you tell us, your machine is working exactly as it's supposed to.

Hello, I am running Mac os 10.6.8. It is shutting down without warning when I walk away from the computer for about 5 minutes. It happened twice. It was not asleep, i had to turn the computer back on...Any ideas...

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G. Mendel

Crashes
The next time the problem happens, note the date and time the problem occurred, then go to Applications/Utilities/Console and copy the log starting at the time of the crash. Paste the log in a reply. Please do not use a screen shot as they can be hard to read. If there are repeated runs of the same messages, please post only one run. Be selective about what you post and don’t post huge amounts. Make sure there is no personal data visible. Information learned from Linc Davis.

My computer shut down in the middle of downloading a movie rental and after restarting my computer, the rental was deleted. How do I get it back without paying for it again?

my computer shut down in the middle of downloading a movie rental and after restarting my computer, the rental was deleted. How do I get it back without paying for it again?

Reinstall OS X without erasing the drive
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
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If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install Mac OS X 10.6.8 Update Combo v1.1.

On shut down I get a window that says Continue the installation Choose abort if you wish to cancel the installation If I don't press anything or if I press Yes or Abort the message goes away and the computer shuts down. This has been going on for ov

I have a 27" iMac mid 2011 2.7 GHz intel core i5 with OS 10.10.1. For about the last month when I shut down I get a window that says "Continue the installation Choose abort if you wish to cancel the installation ABORT   YES".   If I don't press anything or if I choose ABORT or Yes the message goes away and the computer shuts down. But the next time I use the computer and then shut down the message is back. I have looked to see if there are any downloads pending or if there are any updates trying to download. I am very puzzled.

Genieo Adware is installed. Removing it will help.
If you have another browser installed, use it.
If not, launch App store and get another browser for temporary use.
Remove it afterwards.
1. Use free AdwareMedic by clicking “Download ” from here
    http://www.adwaremedic.com/index.php
    Install , open, and run it by clicking “Scan for Adware” button   to remove adware.
    Once done, quit AdwareMedic by clicking AdwareMedic in the menu bar and selecting
    “Quit AdwareMedic”.
               or
    Remove the adware manually by following the “HowTo” from Apple.
    http://support.apple.com/en-us/HT203987
2. Safari > Preferences > Extensions
     Turn those off and relaunch Safari to test .
     Turn those on one by one and test.

Computer shuts down when it's supposed to sleep

My computer is set in power saver preferences for display to sleep after 30 minutes and computer to sleep after 1 hour. Since installing 10.4.3 and the java update, the computer shuts down instead of sleeping. In the morning I have to push the power button several times to get it to start up. Very annoying. Any ideas?

In Energy Saver preferences, click the Schedule button and make sure you didn't accidentally set the computer to shut down.
The power button is not normally used to wake a sleeping computer. All you have to do is move or click the mouse, or press a button on the keyboard. My guess is that your computer is not shut down. I bet it's sleeping and you just don't know how to tell.
Most modern Macs have a small light on the front. If the light is off, the computer is shut down. If the light is pulsing, the computer is sleeping.
Chris

Certificate for the website, was going to copy and send an email to the website to ask about the certificate. I got my cursor just inside the pop up and the whole computer shut down. Why what happened i am not sure about going to the website now....

Question
Went to Crossings Book Club website while there something popped up about the certificate for the website, i was going to copy it and send an email to the website to ask about the certificate. I got my cursor just inside the pop up and the whole computer shut down.

If you think getting your web pages to appear OK in all the major browsers is tricky then dealing with email clients is way worse. There are so many of them.
If you want to bulk email yourself, there are apps for it and their templates will work in most cases...
http://www.iwebformusicians.com/Website-Email-Marketing/EBlast.html
This one will create the form, database and send out the emails...
http://www.iwebformusicians.com/Website-Email-Marketing/MailShoot.html
The alternative is to use a marketing service if your business can justify the cost. Their templates are tested in all the common email clients...
http://www.iwebformusicians.com/Website-Email-Marketing/Email-Marketing-Service. html
"I may receive some form of compensation, financial or otherwise, from my recommendation or link."

It just shuts down without warning

Hi there,
My MacBookPro shipped on 06.2006 is shutting down without warning after more or less one hour when in battery use (The battery has 142 cycles). I've already reset and recalibrated the battery but without success. I also did the efi updates and the resend battery update also no success. The power level seams to drop rapidly without warning. The used battery is also not included in the apple exchange program (wrong serial no.). It is normal for a battery this age to have a power decrease but at least I’d like to get a warning before the computer shuts down. Please help me with your suggestions.

OK, first, let's be clear on this and all future posts: is the MBP running on battery (NOT plugged in) or is it pugged in. You can see that if it is NOT plugged in, then there could be battery issues and that's the first thing I would try to diagnose. There are several posts in this forum about that problem (which doesn't pertain to me or to esqjake, since our problems occur in both situations). If I can summarize:
1) download the latest software; if you have a MacBook (not Pro) you need to have a Battery Update. MB Pro's don't need this.
2) Check your battery life and charge, using System Profiler. In OS 10.4 there's info on Power; the Battery section looks like this:
Battery Information:
Battery Installed: Yes
First low level warning: No
Full Charge Capacity (mAh): 4657
Remaining Capacity (mAh): 4330
Amperage (mA): 939
Voltage (mV): 12560
Cycle Count: 124
Apparently if the cycle count is under 300 and the mAh is low then you may qualify for a replacement battery. You'll have to search for yourself in the Forum for the exact numbers, sorry, since that's not what I'm experiencing I didn't write it down.
Now, on to the second type of problem: the MBPro shuts down *+without warning+* typically after being woken from sleep. Note that this is not a typical shut down; the computer just turns off. Also note, this is not a kernal panic, where the screen goes dark like a curtain is coming down and you get a polite message in multiple languages to hold the power key down to restart; no, the computer just turns off. Also typical is you have to hold down the power key for 5+ seconds (until you hear the tone and the power light flashes) or it won't restart; it will start for a few seconds and turn off again. Once I've restarted, it seems to work OK until the next time I try to wake it up; my current solution is that I'm just leaving it on. This has been called Random Shut Down Syndrome or RSS; you can do a search yourself if you have some time. Google will get you half a million hits or so (there's even a website called www.macbookrandomshutdown.com); there are far less in these discussion forums (and less help here, too, I've found. Doesn't Apple have an administrator looking at these posts?). Unfortunately, most of the hits deal the the MacBook, not the MacBook Pro. However, perhaps one of them will help.
Here's what I've found as possible causes:
1) a warped battery (mine isn't);
2) reset the System Manager Control (SMC)(unplug, battery out, hold down power key 5+ seconds, reboot);
3) due to overheating (again, it has happened immediately after waking from sleep, so it's the case is cool); or
4) there are some posts about looking through the console logs (Use the Console app located in the Utilities folder, and open console.log, console0.log, or consoleX.log). The console and system logs haven't been helpful for me personally (occasionally I've gotten the "previous shutdown cause= -82" message in the system log, supposedly a sign of RSS, but this is not consistent).
Now, here's something I found today, a simple test to see if you have RSS, but it is old and pertains (yet again) to the MacBook, not the Pro. However, I'll give it a try.
http://blogs.zdnet.com/Apple/?p=274
Anyway, I'm ready to bring mine in; I just can't afford to be without it just now. No data seems to be lost, so I'm just trying to get by, and put up with the RSS.
I hope that helps. Maybe some of the "Top Users" would like to help? I'm still lost.

MacBook shuts down without warning during calibration (39% battery power)

My MacBook has been shutting down without warning during recent calibrations (which I've done approximately every two months). Most recently it shut down after 2 hours and 20 minutes on battery power with a battery reading of 39% -- i.e., nowhere close to the 0% of a fully rundown battery.
The result is that:
I'm not seeing the 'low battery' warning dialog before the computer shuts down; and
(ii) I'm not able to save current work and close all applications when the battery's charge gets low, before the computer goes to sleep (because it just shuts down without warning)
Can I do anything about this? Is it just an unavoidable indication of declining battery performance?
My MacBook is 15 months old. Current 'battery information' is listed below.
Thanks. Replies appreciated.
Battery Information:
Battery Installed: Yes
First low level warning: No
Full Charge Capacity (mAh): 4792
Remaining Capacity (mAh): 4790
Amperage (mA): 0
Voltage (mV): 12477
Cycle Count: 23
------------------------------

stevenray1 wrote:
1. I'm not sure how to match the path you listed re: the '1.3 battery update' to what's on my MacBook. Maybe I just don't understand how to interpret it, but I don't have a root folder (or any other folder) identified as 'MacBook.' When I used Spotlight, I also didn't come up with a BatteryUpdater.bundle. A file named BatteryUpdate2007001.pkg was all that Spotlight turned up.
On my MacBoook my hard drive that I boot from is named Mort's MacBook. Yours may be similar I don't know. It is the drive you boot from. Mines shows in finder as the top level drive. The next level in column view. Then you find the System file and go from there.
If your not sure what you named your drive or which one it is click the apple in the upper left corner and then pick *About This Mac* You then should see *Startup Disk* and next to that the name is what you refer too when you look for the folder path I gave.
2. You recommended resetting the SMC. However, the info file you provided a link for says it shouldn't be "necessary except as a last resort in cases where a hardware failure of the power management system is suspected." Does that accurately describe the condition I reported? Also, the problems listed as possible reasons to reset the SMC don't include the one I posted about.
The reason I suggest resetting the SMC is that your changing one of the components that is controlled by the functions of the SMC. The battery is a big part of the system which the battery update changes. To get it to be sure to recognize the new bundle you reset the SMC. The instructions linked are not all inclusive but if you don't want to reset it that is up to you.
3. Similarly, re: the 1.2 Battery Update, it's not clear to me that any of the listed 'symptoms' of a faulty battery apply in my case -- unless what I reported indicates a "+low charge capacity/runtime+." Does it?
The battery update instructions are again not all inclusive. If you don't want to do it that is fine. All I know is you have a MacBook Pro update installed at the moment. You don't have a MacBook Pro. This suggestion of mine has helped many people with problems as reported by you. You do not have to do anything you don't want. That is your choice. Is your battery cutting off at 39% considered normal operating or capacity to you? I personally would call it a faulty battery, but thats just me.
What would be your definition of a faulty battery?
4. Apparently, you had a faulty battery which Apple replaced. I wasn't sure from your message whether you had other things going on that made it clear you had a faulty battery, or only the same symptoms I reported. Were there other power-related problems in your case, or only, as you wrote "the same thing as yours except mine cut off at 28%"?
I guess I misunderstood your original post, everything yours was doing mine was doing except mine cut off at 28% not 39%. I can only give advice on what you post. Are there other things happening that you didn't mention?
My idea of a faulty battery must be different than yours. If I don't get warnings I should and the battery does not work like it used to then that is a faulty battery in my opinion.
If your not comfortable with any of my suggestions contact Apple support and maybe they can help you. Possibly one of the other posters on here can give you different advice that you agree with. Never do anything advised in the forums unless you agree with it.

Computer shuts down without going to sleep

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