Computer stall after openning a PDF file (Vista)
I am using Vista with a HP slimline computer. Sometimes, not always, when I open a PDF file my computer stalls. I must reboot to work again. Sometimes the PDF file is open but when I want to close the file with my mouse with red cross located at upper right then computer stalls. Pressing the ON/OFF button 4 seconds is the only solution at this time. CTRL-ALT-DEL is freezed, the clock is freezed, ALT-TAB is freezed, mouse too and keyboard too. It is a full freeze.
My computer got the latest vista SP1 and latest Acrobat Reader version (8.1.2).
Does somebody got the same experience and found a solution?
Hey thanx for the help, it worked like a charm.
I think firefox changed the application lay out, as I used to be able to choose my PDF opener from the list at " Adobe Acrobat Forms Document' where I could choose Nitro-PDF reader, but it has now moved all the way to the bottom like you suggested to the obvious place of "Portable Document Format" section.
If someone didn't tell me , I wouldn't have scrolled all the way down to be able to find it... it really should be with all its cousins up the top...
Cheers again..
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Hello,
I have an Acrobat Pro. 8.1 that I had installed in to Win. Vista. After reformatting my system and installing Win. 7 ultimate, I installed it again. I also have Adobe Reader 9.0 on this system.
Problem is when I click and open a PDF file, it opens it in completely Black page and after a few second Black page goes away and following dialog is display and when I click on Close program on this dialog page the application does not give solution and goes completely away.
Adobe Acrobat 8.1 has stopped working
A problem caused that program to stop working correctly.
Windows will close the program and notify you if a solution is available.
With a Close program below it.
I can not scan with it either where as I could all the above in Win Vista. What could be wrong?
When I generate System Report if generates the following:
Regards
Jeff P.
Available Physical Memory: 4194303 KB
Available Virtual Memory: 1818664 KB
BIOS Version: DELL - 20090605
Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
Version: 8.00.7600.16385 (win7_rtm.090713-1255)
Creation Date: 2009/07/13
Creation Time: 4:43:32 PM
Default Mail: Microsoft Office Outlook
mapi32.dll
Version: 1.0.2536.0 (win7_rtm.090713-1255)
Creation Date: 2009/07/13
Creation Time: 5:12:29 PM
Graphics Card: ATI Radeon HD 4670
Version: 8.14.10.678
Check: Not Supported
Installed Acrobat: C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\Acrobat.exe
Version: 8.1.0.2007051100
Creation Date: 2010/06/22
Creation Time: 1:48:16 PM
Installed Acrobat: C:\Program Files (x86)\Adobe\Reader 9.0\Reader\AcroRd32.exe
Version: 9.3.2.163
Creation Date: 2010/04/03
Creation Time: 10:57:52 PM
Locale: English (United States)
Monitor:
Name: ATI Radeon HD 4670
Resolution: 1920 x 1080 x 60
Bits per pixel: 32
OS Manufacturer: Microsoft Corporation
OS Name: Microsoft Windows Vista
OS Version: 6.1.7600
Page File Space: 4194303 KB
Processor: Intel64 Family 6 Model 26 Stepping 5 GenuineIntel ~2660 Mhz
System Name: BAHRAMROOM-PC
Temporary Directory: C:\Users\Bahram\AppData\Local\Temp\
Time Zone: Pacific Standard Time
Total Physical Memory: 4194303 KB
Total Virtual Memory: 2097024 KB
User Name: Bahram
Windows Directory: C:\Windows
Installed plug-ins:
C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\ADBC.api
Version: 8.0.0.2006102300
Creation Date: 2006/10/23
Creation Time: 1:09:30 AM
C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\Accessibility.api
Version: 8.1.0.2007051100
Creation Date: 2010/06/22
Creation Time: 1:48:28 PM
C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\AcroForm.api
Version: 8.1.3.2008101500
Creation Date: 2010/06/22
Creation Time: 1:48:27 PM
C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\Annots.api
Version: 8.1.3.2008101500
Creation Date: 2010/06/22
Creation Time: 1:48:31 PM
C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\Catalog.api
Version: 8.1.0.2007051100
Creation Date: 2010/06/22
Creation Time: 1:48:33 PM
C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\Checkers.api
Version: 8.1.0.2007051100
Creation Date: 2010/06/22
Creation Time: 1:48:31 PM
C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\DVA.api
Version: 8.0.0.2006102300
Creation Date: 2006/10/23
Creation Time: 1:10:52 AM
C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\DigSig.api
Version: 8.1.3.2008101500
Creation Date: 2010/06/22
Creation Time: 1:48:27 PM
C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\DistillerPI.api
Version: 8.1.0.2007051100
Creation Date: 2010/06/22
Creation Time: 1:48:27 PM
C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\EWH32.api
Version: 8.1.3.2008101500
Creation Date: 2010/06/22
Creation Time: 1:48:31 PM
C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\Editor.api
Version: 8.1.0.2007051100
Creation Date: 2010/06/22
Creation Time: 1:48:32 PM
C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\Escript.api
Version: 8.1.3.2008101500
Creation Date: 2010/06/22
Creation Time: 1:48:42 PM
C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\HLS.api
Version: 8.0.0.2006102300
Creation Date: 2006/10/23
Creation Time: 1:10:22 AM
C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\HTML2PDF.api
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Version: 8.1.2.2008011100
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C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\ImageViewer.API
Version: 8.0.0.2006102300
Creation Date: 2006/10/23
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C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\InDesignPI.api
Version: 8.1.0.2007051100
Creation Date: 2010/06/22
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C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\TablePicker.api
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C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\plug_ins\WebPDF.api
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Creation Time: 1:48:28 PMThere were documents available in the knowledgeable that I no longer have the urls for. I have had communication with Adobe Acrobat support personnel that have made the same statements. I do not have the habit of asking official Adobe tech support people to prove their statements by providing documentation. I have also seen Adobe employees give presentations on computers that have had both installed. When they were asked about the incompatibility, they did say the equivalent of phooey. However, enough people on this forum have had their problems disappear when they have removed one of the two programs that I feel comfortable giving that advice. Yes some people have no problems running both until one of the programs or a system component gets updated and then things stop working. My advice is not to have both on the same computer. When two programs share system calls and can fight over who gets to handle the call it makes sense that it can cause a problem. It doesn't make a difference if it is Reader and Acrobat or any two other programs you run. If you are not having a problem with running both GREAT. However, if you are running both and have a problem, it is a simple step to eliminate one and see if the problem disappears.
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Repeated Error Message with Adobe Reader after opening up PDF files
After experiencing this problem, not being that computer savvy I figured I'd remove the existing Adobe Reader from my computer and download a new version in the hopes of eliminating the problem. When I do so, I get message "The patch package could not be opened. verify that the patch package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer Patch Package."
Ankit,
Here are my responses as best as I can address them:
1. Adobe 10.0.1
2. I believe it is Windows XP
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package could not be opened......" I believe i may have inadvertently
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program (Untitled (1)).. Using the older version alone when opening up PDF
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As a result of this mess, I have the 2 versions of Adobe on my computer,
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Again, I'm not terribly computer savvy. I'm simply trying to find a way to
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Hope this helps, as I'm stumped. Thanx for your assistance.
Norm Green -
Why am I unable to select within the URL bar of a new tab after opening a .pdf file in Firefox 4?
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1.) Open a .pdf file in Firefox 4
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I cannot seem to direct my browser to a new website in a new tab after viewing a .pdf file within the browser.Restore your default toolbar by going to Customize - Restore Default Set. I just found it out myself.
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Safari crash after opening a PDF file
For the past week or so, everytime a link leads to a PDF file, Safari loads the file and then immediately crashes. I have checked my disk, verified and fixed any permissions, etc. but the problem persists. Although I checked the "report" button when I got the message from the OS, I have not heard back from anyone.
Has anyone else experienced such a behavior? I suspect that it is not related to Safari, but rather to Adobe Acrobat, since I always have a similar experience when Adobe tries to look for updates. The Adobe Update Manager crashes the minute it is launched. I have even tried to udate my Acrobat 7.0 for some new patches but I cannot get to them fo some reason or another, mostly because the Adobe system seems to be down for maintenance most of the time. I saw that one of the updates is marked "critical".
I have saved the "log file" after the last crash, about an hour ago (if that helps anyone).
Thanks for any hints.
ecpWelcome to Apple Discussions
Apple does not respond to submitted crash reports. Rather, they are used for software development purposes. Best thing to do in this forum is to copy/paste a copy of the entire report to your reply in this thread.
If you see a relationship between the Adobe crashes and Safari opening a PDF file, then go to Adobe Acrobats preference file>Internet and designate Apple's "Preview" as your PDF reader. Then, go to the Finder and move to your desktop your Adobe Reader plug-in from your Internet Plug-ins folder either the main or user library). Restart Safari and try a PDF (it ought to now open within the browser). If Safari does not crash, then yes, the problem lies with Adobe. Something you can take up in one of Adobe's own forums. -
Hi all,
I have a strange problem with one user. We use an internal web site where users upload pdf files. Usually other users could open and view the files. What happened since a couple of days. One user uses Acrobat XI Standard to view and edit the files. When he opens the file from Firefox he could edit it/save it and so on but when click on the email button at first the application freeze and after this nothing happens. When he saved the file, opened again and press the email button everything works without any problem. I've already check the settings in the Acrobat about the email client and it is Outlook 2010. Does someone have an idea how to solve it? Thanks in advance
(the computer is with windows 7 Pro 64 bit SP1, Outllook 2010 32 bit, Acrobat XI Standard 11.0.10 )Hi Kiro ,
Did you try opening that file in any other browser ?If not ,please try doing that once and see if that works for you.
Try Repairing Acrobat once and see if that helps.
Launch Acrobat>Navigate to Help>Repair Acrobat Installation.
Regards
Sukrit Dhingra -
I opened a PDF file sent in an email, I now can't get rid of it and return to my inbox
How do I return to my inbox after opening a PDF file which was sent to me in an email?
If you tap on the PDF you should get a Done button appear at the top left of the screen
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Good day,
After I have installed Adope Reader on my Computer, I am still struggeling to open a PDF file on SARS efiling. Why is this happening?What is SARS efiling? What EXACTLY happens - "struggling" doesn't tell us much. Please give messages in full.
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After up grading to Adobe Reader XI why can't I open any PDF files?
I am running windows vista and had been using Adobe Reader 8 - when I upgraded, can not open any PDF files. When I attempt to open a PDF file, I receive the following messages:
Update available
Please take a few seconds to update Adobe AIR and get the very latest features. Acrobat.com cannot continue until you update Adobe AIR.
after attemptng to down load the "update" I receive the following message.
Sorry, an error has occurred
This application requires an update to Adobe AIR but downloading that update was not successful.
I have uninttalled all of my Adobe freeware & reinstalled statring with "adobe AIR" then "adobe Reader" and then attempted to opne a PDF file only to see the same message
Update available
Please take a few seconds to update Adobe AIR and get the very latest features. Acrobat.com cannot continue until you update Adobe AIR.
Agein after attemptng to down load the "update" I receive the following message.
Sorry, an error has occurred
This application requires an update to Adobe AIR but downloading that update was not successful.Thank you Pat,
I have already been there done that. I first Un-installed all of my adobe freeware (reader, flash player, air. etc) then started reinstalling. First I reinstalled reader (latest version Reader X), same error messages. added AIR (latest version not listed - Last updated April 1st, 2012 -
maybe that should tell me something), same error messages. I un-installed these two and reinstalled AdobeFlash Player,Adobe Shockwave Player,&Adobe Media Player, verifying that each worked after each reinstall of the next program everything was OK until I put Reader back on (NOTE: I dug all the way back to version 8 & still had the problem). for some unknown reason I finally right clicked on a PDF file on my desk top & was greeted with a the drop menu & he option of "open with" for fun I clicked on the "open with" & found that I had two options the first was a white Icon with the Stylized A and labeled Acrobat.com the second was the normal red Icon we all know & live
when I reset the default to the normal red Icon everything began to work just as I have always had adobe reader work. Now I have no clue how or when I picked up the "Acrobat.com" program even worse it does not show up under programs on the control panel. When I have a few moments this evening, I will run a search for "Acrobat.com" & hopefully be able to remove it from my computer.
Bottom line I don't know how I got the program which seems to have caused the breakdown of adobe reader but by resetting the default program to open PDF files it is now working as it should
Thanks for the suggestion.
Sincerely,
Richard L. Cornick
Contact information: Cell (562) 522-5504; Fax: (562) 531-0684 -
I install Adobe Acrobat 9 in my laptop which runs on windows 7. I use Firefox 3.6.8 and have the problem with the PDF file. The problem is I cannot open the PDF file in Firefox web browser at the first time I launch firefox. It shows a warning box without any message. Only OK button is shown so I can close it. However, if I manage to open the PDF file from my local computer by just using adobe acrobat itself then the PDF can be opened in the Firefox web browser. I followed the instruction on the mozilla help but nothing works for me. The problem still exists. I wonder if anyone have the same problem like me and know how to solve this. Thank you so much
Hi there!
I cannot help you, but I think we have a common problem: We got a system here running Vista SP1 with Acrobat 9 standard on it. When we open a pdf file it works normally, but when we open another pdf file, we see the first one in that second window.
Think that missing option to watch several files within a single window-thing messed up more than meets the eye ... but as we just purchased the 15 licenses, we have to use version 9.
I didn't find any clues on this problem, but I will post any new hints I get. -
My reader will not open a PDF file that I have downloaded from a government web site (an application form) - it states that the file is not good. I can open on the web site but not from my mac computer.
Maybe this: http://helpx.adobe.com/acrobat/kb/pdf-error-1015-11001-update.html ?
Do you have a link to that document? -
How to open a pdf file only in one computer
I would like to sell pdf publications by allowing the user to open them only in one computer. I learnt that this has been done the past when I bought some publications but I don't know the way to do it. Could you help me?
thank you
Marcothank you for your support
Best Regards
Marco
Da: Mylenium <[email protected]>
Per: MARCO1 <[email protected]>,
Data: 09/10/2013 11:09
Oggetto: How to open a pdf
file only in one computer
Re: How to open a pdf file only in one computer
created by Mylenium in Downloading, Installing, Setting Up - View the full
discussion
You will havwe to sign up for some service that supports rights
management, use protected PDFs via LiveCyle/ Acrobat Connect or learn how
to create your own ePub stuff using Digital Publishing Suite. In any case,
it will probably cost you money upfront before you make any revenue.
Mylenium
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I am enrolled in college and have to down load graph paper. The teacher posted a link to her copies of graph that we can download at home. The graph paper link is a PDF file and when I click on the link the page opens but it's only a white page. I also have this problem whenever I try to open any PDF file. Usually, the screen goes black. This problem started when I downloaded firefox and I do not know how to fix it. Can you help?
Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased.
Cheers, Tom -
I cannot open any pdf files that are saved to my computer. Keep getting error 507:507
Every time I try to open a pdf file from a website or through an email it will not let me opne the file. I can open files that are saved to my computer but that doesn't do me much good in some scenarios. I run IE 10 on Windows 7 Home with Adobe Reader XI 11.0.04. I have tried unsinstalling and reinstalling. It works fine for a few days then the errors start again. HELP!
Thank you Pat!!!
Craig Ekonomos
[email address removed]
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