Computer stolen and all downloaded music lost

Hi, I am trying to find a way to regrant a download of music I have purchased through itunes over the last three or four years. We had our computer stolen and all the downloads. While we have the music on our ipod and old iphone (bought a new one this week) I cannot download music from them to our new computer or new phone. I would really like to have the music I purchased back in our itunes. I have called apple and they said to go to the chat support. So here I am....I think I am in the right place.
thanks so much

*While we have the music on our ipod and old iphone (bought a new one this week) I cannot download music from them to our new computer or new phone*
Have you looked at these instructions? iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer
Failing this, if you click on this link it'll take you to the support/contact page, from there click on Music Purchases then the Lost or Missing Items option. From there click on "Email Us" and explain your problem: Customer Service - iTunes Store Support

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