Computer very slow

I have had FIOS for at least 6 years, with the same router.
I did a speakeasy speed test and  5 mg's upload, 7 mgs download.  
I have a icon on my laptop that shows internet speed and its never full bars (it is bars, no I'm not talking verizon wireless) is it possible I need a new router.  I do use my laptop wirelessly.  I'm thinking I might need a new router.  Anybody agree? 
Solved!
Go to Solution.

Just for comparison try this speed test also http://my.verizon.com/services/speedtest/. The experts above have covered the issue well!
If a forum member gives an answer you like, please give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem. Thanks !!!
http://forums.verizon.com/t5/Verizon-net-Email/Fix-for-Missing-Inbox-sent-folders-etc-with-Internet-Explorer-11/m-p/647399

Similar Messages

  • Here are my Etrecheck results....can anyone help me get my computer faster?  Problem description: Computer very slow-.and unresponsive  EtreCheck version: 2.1.8 (121) Report generated April 16, 2015 at 10:19:42 AM EDT

    Problem description:
    Computer very slow….and unresponsive
    EtreCheck version: 2.1.8 (121)
    Report generated April 16, 2015 at 10:19:42 AM EDT
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (15-inch, Mid 2012) (Technical Specifications)
        MacBook Pro - model: MacBookPro9,1
        1 2.3 GHz Intel Core i7 CPU: 4-core
        4 GB RAM Upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1600 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1600 MHz ok
        Bluetooth: Good - Handoff/Airdrop2 supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 412
    Video Information: ℹ️
        Intel HD Graphics 4000
        NVIDIA GeForce GT 650M - VRAM: 512 MB
            Color LCD 1440 x 900
    System Software: ℹ️
        OS X 10.10.2 (14C1514) - Time since boot: 7 days 18:4:45
    Disk Information: ℹ️
        APPLE HDD HTS547550A9E384 disk0 : (500.11 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
            Macintosh HD (disk1) / : 498.88 GB (299.54 GB free)
                Core Storage: disk0s2 499.25 GB Online
        MATSHITADVD-R   UJ-8A8
    USB Information: ℹ️
        Western Digital My Passport 0748 500.07 GB
            EFI (disk3s1) <not mounted> : 210 MB
            My Passport (disk3s2) /Volumes/My Passport : 499.73 GB (126.16 GB free)
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple Inc. BRCM20702 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /System/Library/Extensions
        [not loaded]    com.quark.driver.Tether (1.1.0d4 - SDK 10.4) [Click for support]
        [loaded]    com.quark.driver.Tether64 (1.1.0d3 - SDK 10.6) [Click for support]
        [not loaded]    com.wdc.driver.1394HP (1.0.11 - SDK 10.4) [Click for support]
        [not loaded]    com.wdc.driver.1394_64HP (1.0.1 - SDK 10.6) [Click for support]
        [not loaded]    com.wdc.driver.USBHP (1.0.11) [Click for support]
        [loaded]    com.wdc.driver.USB_64HP (1.0.0 - SDK 10.6) [Click for support]
    Problem System Launch Agents: ℹ️
        [killed]    com.apple.CallHistoryPluginHelper.plist
        [killed]    com.apple.CallHistorySyncHelper.plist
        [killed]    com.apple.gamed.plist
        [killed]    com.apple.Maps.pushdaemon.plist
        [killed]    com.apple.printtool.agent.plist
        [killed]    com.apple.telephonyutilities.callservicesd.plist
        6 processes killed due to memory pressure
    Problem System Launch Daemons: ℹ️
        [killed]    com.apple.awdd.plist
        [killed]    com.apple.ctkd.plist
        [killed]    com.apple.emond.aslmanager.plist
        [killed]    com.apple.nehelper.plist
        [killed]    com.apple.wdhelper.plist
        [killed]    com.apple.xpc.smd.plist
        6 processes killed due to memory pressure
    Launch Agents: ℹ️
        [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [loaded]    com.coupons.coupond.plist [Click for support]
        [running]    com.mcafee.menulet.plist [Click for support]
        [running]    com.mcafee.reporter.plist [Click for support]
        [running]    com.oracle.java.Java-Updater.plist [Click for support]
        [loaded]    org.macosforge.xquartz.startx.plist [Click for support]
    Launch Daemons: ℹ️
        [failed]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.adobe.SwitchBoard.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac2.Agent.plist [Click for support]
        [unknown]    com.mcafee.ssm.ScanFactory.plist [Click for support]
        [unknown]    com.mcafee.ssm.ScanManager.plist [Click for support]
        [running]    com.mcafee.virusscan.fmpd.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
        [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]
        [loaded]    org.macosforge.xquartz.privileged_startx.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [loaded]    com.facebook.videochat.[redacted].plist [Click for support]
        [failed]    com.facebook.videochat.[redacted].plist [Click for support]
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Click for support]
    User Login Items: ℹ️
        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
        WDSecurityHelper    UNKNOWN  (missing value)
        WDSecurityHelper    Application  (/Applications/WD Security.app/Contents/WDSecurityHelper.app)
        WDDriveUtilityHelper    UNKNOWN  (missing value)
        WDDriveUtilityHelper    Application  (/Applications/WD Drive Utilities.app/Contents/WDDriveUtilityHelper.app)
    Internet Plug-ins: ℹ️
        SiteAdvisor: Version: 2.0 - SDK 10.1 [Click for support]
        FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
        CouponPrinter-FireFox_v2: Version: 5.0.3 - SDK 10.6 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
        Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
        JavaAppletPlugin: Version: Java 8 Update 31 Check version
    User internet Plug-ins: ℹ️
        Google Earth Web Plug-in: Version: 7.1 [Click for support]
        Stamps.com: Version: 1.1.13 [Click for support]
        DISH Anywhere Player: Version: 2.7.2.0 [Click for support]
    Safari Extensions: ℹ️
        SiteAdvisor
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
        Java  [Click for support]
    Time Machine: ℹ️
        Skip System Files: NO
        Mobile backups: ON
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 498.88 GB Disk used: 199.33 GB
        Destinations:
            My Passport [Local]
            Total size: 499.73 GB
            Total number of backups: 29
            Oldest backup: 2013-05-17 22:06:43 +0000
            Last backup: 2015-03-27 16:16:56 +0000
            Size of backup disk: Too small
                Backup size 499.73 GB < (Disk used 199.33 GB X 3)
    Top Processes by CPU: ℹ️
             6%    backupd
             5%    WindowServer
             1%    Google Chrome
             1%    loginwindow
             1%    mtmd
    Top Processes by Memory: ℹ️
        289 MB    Google Chrome Helper
        189 MB    Google Chrome
        84 MB    backupd
        78 MB    Mail
        77 MB    Finder
    Virtual Memory Information: ℹ️
        17 MB    Free RAM
        1.22 GB    Active RAM
        1.22 GB    Inactive RAM
        996 MB    Wired RAM
        54.55 GB    Page-ins
        1.93 GB    Page-outs
    Diagnostics Information: ℹ️
        Apr 14, 2015, 03:11:54 PM    /Library/Logs/DiagnosticReports/softwareupdated_2015-04-14-151154_[redacted].cp u_resource.diag [Click for details]

    When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.  
    These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad and start typing the name.
    The title of the Console window should be All Messages. If it isn't, select
              SYSTEM LOG QUERIES ▹ All Messages
    from the log list on the left. If you don't see that list, select
              View ▹ Show Log List
    from the menu bar at the top of the screen.
    Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
    Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
    Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
    Some private information, such as your name, may appear in the log. Anonymize before posting.
    When you post the log extract, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.

  • Adobe CC Lightroom en Photoshop installed, only now computer very slow in comparance to Lightroom 5.7, how can i get it faster....? I work on Win 7 Ultimate.

    Adobe CC Lightroom en Photoshop installed, only now computer very slow in comparance to Lightroom 5.7, how can i get it faster....? I work on Win 7 Ultimate.

    Try to follow below steps
    Click on Finder and then hold Command + Shift + G keys on your keypad
    It will open Go to folder window, type  exactly ~/Library and click on Go
    Then open Application Support > Adobe folders
    Trash AAMUpdater and OOBE folders.
    Now click on finder and hold Command + Shift + G keys on your keypad.
    This time type /Library and click on Go.
    Make sure to remove ~ symbol.
    Then open Application Support > Adobe folders.
    Trash AAMUpdater, Adobe Application manager, OOBE folders.
    Now Click on Finder and then hold Command + Shift + U keys on your keypad.
    It will open utilities folder.
    Trash Adobe Creative Cloud and Adobe Application Manager folders
    Download and Run CC cleaner tool from below link
    http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems/_jcr_conte nt/main-pars/accordion_container_1/accordion-par/accordion-item-1/accordion-item-par/proc e dure/proc_par/step_3/step_par/download/file.res/AdobeCreativeCloudCleanerTool.zip
    Accept the license agreement and click on Adobe Application Manager
    Then click on clean up selected
    Close the window
    Download and install Creative Cloud App from below link
    Free Creative Cloud | Download Adobe Creative Cloud free trial

  • I have same problem as OS X yers made my computer very slow. and i don't see any advantage so for

    Hi every one.
    I have 2.4 GHz Intel Core 2 Duo makbook. I upgraded to os x yersme. Now I am stuck and wondering why i did this as it made my computer very slow. stating time increased, some feature disappeared and I cannot save document In my hard drive using office. I do not want this any more. but the problem is i forgot my old software name. is any one know which would be that preinstalled software name. B. how can i go back to it with less hassle as I am not much of computer person.
    thanks

    Activity Monitor - Mavericks  also Yosemite
    Activity Monitor in Mavericks has significant changes
    Performance Guide
    Why is my computer slow
    Why your Mac runs slower than it should
    Slow Mac After Mavericks
    Things you can do to resolve slowdowns  see post by Kappy
    6 Easy Tips to Speed Up OS X Yosemite on Your Mac
    Do a backup, preferably 2 separate ones on 2 separate drives.
    Revert to a Previous OS X - Yosemite
    Revert Yosemite to Mavericks
    If you do revert, I'd use Setup Assistant to restore your data. This process takes a while, so do it when you won't need the computer for several hours, based on my experience.

  • After 10.5.2 update, computer very slow

    Downloaded/installed update without incident. Microsoft Office programs are now very slow to open and very slow to perform certain tasks, like trashing an email. Emptying trash in the Finder sometimes works/sometimes doesn't. When it doesn't, I get a dialog box saying "You can't open Trash because Trash is being emptyed" or words to that effect. Force quitting hung aps usually does not work. It is sometimes possible to shut down or restart using the commands in the Apple menu but I've had to just power cycle the computer twice today when the commands didn't work. I tried verifying permissions but even that seemed to hang. Verifying the disk worked and it says the disk is ok. Any ideas on how to solve this? It almost feels like I've run out of memory but Activity Monitor says otherwise. Stumped.

    I had some of the exact same issues. After I installed the 10.5.2 update and noticed these issues, I ran Software Update again and found a "Leopard Graphics Update 1.0".
    http://www.apple.com/support/downloads/leopardgraphicsupdate10.html
    Once I installed this graphics update, my computer was back to normal.

  • Maverick is making my computer very slow

    Can anyone please help me?  Since upgrading from Snow Lepard to Maverick everything is very slow. Below is the EtreCheck report.
    Thank you in advance.
    Hardware Information:
              MacBook (13-inch, Mid 2009)
              MacBook - model: MacBook5,2
              1 2.13 GHz Intel Core 2 Duo CPU: 2 cores
              2 GB RAM
    Video Information:
              NVIDIA GeForce 9400M - VRAM: 256 MB
    System Software:
              OS X 10.9.2 (13C64) - Uptime: 0 days 0:58:40
    Disk Information:
              FUJITSU MHZ2160BH FFS G1 disk0 : (160.04 GB)
                        EFI (disk0s1) <not mounted>: 209.7 MB
                        Macintosh HD (disk0s2) / [Startup]: 159.18 GB (99.61 GB free)
                        Recovery HD (disk0s3) <not mounted>: 650 MB
              HL-DT-ST DVDRW  GS22N 
    USB Information:
              Micron Built-in iSight
              Apple Inc. Apple Internal Keyboard / Trackpad
              Apple Computer, Inc. IR Receiver
              Apple Inc. BRCM2046 Hub
                        Apple Inc. Bluetooth USB Host Controller
    FireWire Information:
    Thunderbolt Information:
    Startup Items:
              PenTabletDriver: Path: /Library/StartupItems/PenTabletDriver
    Launch Daemons:
              [System] com.google.keystone.daemon.plist 3rd-Party support link
              [System] com.trusteer.rooks.rooksd.plist 3rd-Party support link
    Launch Agents:
              [System] com.google.keystone.agent.plist 3rd-Party support link
              [System] com.trusteer.rapport.rapportd.plist 3rd-Party support link
    User Launch Agents:
              [not loaded] [email protected]
              [not loaded] com.spotify.webhelper.plist 3rd-Party support link
    User Login Items:
              iTunesHelper
              Skype
              Android File Transfer Agent
              Dropbox
              PenTabletDriver
    Internet Plug-ins:
              Default Browser: Version: 537 - SDK 10.9
              NP_2020Player_IKEA: Version: 5.0.94.0 - SDK 10.6 3rd-Party support link
              QuickTime Plugin: Version: 7.7.3
              DivXBrowserPlugin: Version: 2.0 3rd-Party support link
              o1dbrowserplugin: Version: 5.2.4.18058 3rd-Party support link
              CitrixICAClientPlugIn: Version: 11.2.0 3rd-Party support link
              googletalkbrowserplugin: Version: 5.2.4.18058 3rd-Party support link
              Silverlight: Version: 5.1.20513.0 - SDK 10.6 3rd-Party support link
              iPhotoPhotocast: Version: 7.0
    Audio Plug-ins:
              BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
              AirPlay: Version: 2.0 - SDK 10.9
              AppleAVBAudio: Version: 203.2 - SDK 10.9
              iSightAudio: Version: 7.7.3 - SDK 10.9
    iTunes Plug-ins:
              Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
    3rd Party Preference Panes:
              Citrix Online Plug-in  3rd-Party support link
              DivX  3rd-Party support link
              Growl  3rd-Party support link
              Rapport  3rd-Party support link
    Old Applications:
              Microsoft AutoUpdate:          Version: 2.3.6 - SDK 10.4 3rd-Party support link
                        /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
              SLLauncher:          Version: 1.0 - SDK 10.5 3rd-Party support link
                        /Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
              iSkysoft Video Converter:          Version: 2.5.2 - SDK 10.5 3rd-Party support link
              FaceboxPro:          Version: 2.1 - SDK 10.0 3rd-Party support link
              Spotify:          Version: 0.8.4.124.ga3559d86 - SDK 10.5 3rd-Party support link
              /Users/[redacted]/Downloads
                        Install Spotify:          Version: 1.0 - SDK 10.5 3rd-Party support link
                        Xtorrent:          Version: 2.1 - SDK 10.5 3rd-Party support link
    Time Machine:
              Time Machine not configured!
    Top Processes by CPU:
                  14%          WindowServer
                   2%          Google Chrome
                   1%          EtreCheck
                   0%          ps
                   0%          Dropbox
    Top Processes by Memory:
              221 MB          helpd
              92 MB          Google Chrome Helper
              72 MB          Google Chrome
              37 MB          mds_stores
              29 MB          Finder
    Virtual Memory Information:
              16 MB          Free RAM
              575 MB          Active RAM
              568 MB          Inactive RAM
              298 MB          Wired RAM
              1.50 GB          Page-ins
              406 MB          Page-outs

    Un-install Trusteer. It doesn't play nicely on Macs.
    Trusteer Rapport Uninstall
    Activity Monitor - Mavericks
    Activity Monitor in Mavericks has significant changes
    Performance Guide
    Why is my computer slow
    Why your Mac runs slower than it should
    Slow Mac After Mavericks
    Things you can do to resolve slowdowns  see post by Kappy
    The 2 places I’ve seen recommended most to buy reliable RAM are below. I have purchased RAM several times from Other World Computing and have always been very satisfied with the product and service.
    Crucial
    Other World Computing

  • Tiger 10.4.8 running one computer very slow...

    I have 2 main computers in my photography studio. Running all with Tiger
    10.4.8.
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    I have 2 firewire external HD's hooked up to it (got alot of photos to work with).
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    Any help is appreciated!!!

    1. You wrote: "I have been running cocktail, disk warrior, disk utility and techtool deluxe everyday and have not had the kernal panic issue in the last few days. So I think that issue has been cleared up."Hard to say without seeing the panic logs as to what may have caused the panic. If they return, follow the troubleshooting road map in my "Resolving Kernel Panics" FAQ.
    2. You wrote: "Photoshop CS2, Bridge and even Appleworks (which I don't use all that often) is still running very, very slow. "Some additional suggestions:• See the "Troubleshooting performance problems" section of my "Tuning Mac OS X Performance" FAQ.
    • An errant Startup or Login Item maybe the cause on the affected computer. My "Troubleshooting Startup and Login Items" FAQ can help you pin that down if such an item is causing the problem.
    • Try troubleshooting the FireWire drives by process of elimination: try running without them, then one of them, then the other. If the problem occurs when one of the FireWire drives is connected, it could be a problem with the FireWire drive, the cable, or the FireWire port.
    • To rule out broader hardware problems with the Mac itself, run the Apple Hardware Test (AHT) that came the affected computer. See my "Apple Hardware Test" FAQ for comprehensive advice on using the AHT in troubleshooting.3. You wrote: "Do you think that my HD (running the operating system) is just slowly beginning to die??? "You can rule that out by checking its SMART status. See Step 1 of the Procedure in my "Resolving Disk, Permission, and Cache Corruption" FAQ if you need step-by-step instructions.
    Good luck!
    Dr. Smoke
    Author: Troubleshooting Mac® OS X
    Note: The information provided in the link(s) above is freely available. However, because I own The X Lab™, a commercial Web site to which some of these links point, the Apple Discussions Terms of Use require I include the following disclosure statement with this post:
    I may receive some form of compensation, financial or otherwise, from my recommendation or link.

  • Doubts about going back to Leopard because lion made the computer very slow

    hi i bought a macbook  pro on 2009 it came with leopard operating system. When lion came into the market i installed it but since then the computer is very slow.
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    So im thinking about going back to leopard but i have some questions. i hope someone here help me
    1. will i experience any problem synchronizing my iphone 5 or my ipad4?
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    3. how shall make a backup of my computer
    4. What do i have to do to restore leopard into my computer
    thanks!

    How much RAM does it have..?
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    If you have no other problems and plenty of free HDD space? Then 2GB of RAM will feel real slow running multiple Apps in Lion or Mountian Lion and you should try upgrading the RAM 4GB or more before moving back to Snow Leopard.
    see > MacBook, MacBook Pro ‘Unibody’ DDR3 Memory + Free Installation Videos

  • Computer very slow and programs crash....

    My Dual 2.5 has been doing very wierd things lately. First off, the processors and fans work very hard to do simple things like Safari. Second, programs for example Photoshop crash when I try to open them, but work the second time. Thirdly, sometimes when I turn on my computer it stays on a black screen and the fans rev to full speed.
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    Thanks guys.

    Do a fresh install if your machine is having problems by the time you futz around you can be up and running again.
    What you can do is this, get a external hard drive and clone your screwed up OS to it.
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    Later when your done leaching off the clone, erase it and clone your new boot config to it for safekeeping, any trouble, boot off the clone.
    I have some pretty good details and information, take the time to download and read the text files.
    http://homepage.mac.com/hogfish
    My Mac was refusing to allow a software intiated restart yesterday, so I simply transfered essential folders to my clone, booted off of it, updated the OS, erased my internal hard drive and reverse cloned. My OS is nicely optimized now and I got a bunch of free space.
    It's zipping along nice and fast again.

  • Problem with Java cache which makes the computer very slow.

    Hello!
    I think that Java has installed som code that creats problems to my processor when I am working with the computer.
    I have got the following wrong code: 0x805 8023 and the containerfile & file below:
    1) Containerfile C:\Users\Oskar\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\11\37a4040b-62415be5
    2) File C:\Users\Oskar\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\11\37a4040b-62415be5->cuumfrsmeyghklbvetb/bljwt
    hwbhkkbsywmtwjeqk.class
    Could you please help me to get rid of the problem?
    You can do it directly or give me the instructions by e-mail : [email protected]
    Thank you in advance
    Best regards

    Check for malware infection. The names of these files really indicate the system is infected.
    Which version of Java client is installed? Especially older versions are very vulnerable against website or email based attacks.
    Since malware infections are very different, detailed support can hardly be given via forums.
    Best greetings from Germany
    Olaf

  • Computer very slow to do anything. Takes minutes to even move to trash.

    How can I speed up computer? It takes a long time for anything to happen. It even takes minutes to move items to trash!

    Hi Henry,
    How old is it?
    How much RAM is installed?
    Exactly which model is it?
    How much free space is available on the HD?
    Have you tried anything, like repairing permission or verifying/repairing disk?

  • I upgraded to Yosemite and computer running very slow. It is an older iMac 2009. Thinking of downgrading os or upgrading ram unless there is something else I can try?

    I upgraded to Yosemite and computer running very slow. It is an older iMac 2009. if I cant get it running faster I will have to downgrade os or upgrade ram. Is there something else I can try? Here is scan of computer:
    Problem description:
    computer Very slow after upgrading to OS Yosemite
    EtreCheck version: 2.0.11 (98)
    Report generated November 15, 2014 at 3:50:50 PM MST
    Hardware Information: ℹ️
    iMac (20-inch, Early 2009) (Verified)
    iMac - model: iMac9,1
    1 2.66 GHz Intel Core 2 Duo CPU: 2-core
    2 GB RAM Upgradeable
    BANK 0/DIMM0
    1 GB DDR3 1067 MHz ok
    BANK 1/DIMM0
    1 GB DDR3 1067 MHz ok
    Bluetooth: Old - Handoff/Airdrop2 not supported
    Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
    NVIDIA GeForce 9400 - VRAM: 256 MB
    iMac 1680 x 1050
    System Software: ℹ️
    OS X 10.10 (14A389) - Uptime: 4 days 4:38:8
    Disk Information: ℹ️
    Hitachi HDT721032SLA380 disk0 : (320.07 GB)
    S.M.A.R.T. Status: Verified
    EFI (disk0s1) <not mounted> : 210 MB
    Macintosh HD (disk0s2) /  [Startup]: 319.21 GB (201.09 GB free)
    Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
    OPTIARC DVD RW AD-5670S 
    USB Information: ℹ️
    Apple Inc. Built-in iSight
    Apple Inc. Keyboard Hub
    Apple Inc. Apple Keyboard
    USB Reader USB Mass Storage Device 31.67 GB
    S.M.A.R.T. Status: Verified
    NO NAME (disk1s1) /Volumes/NO NAME : 31.67 GB (27.49 GB free)
    Apple Computer, Inc. IR Receiver
    Apple Inc. BRCM2046 Hub
    Apple Inc. Bluetooth USB Host Controller
    Gatekeeper: ℹ️
    Mac App Store and identified developers
    Kernel Extensions: ℹ️
    /Applications/Toast 11 Titanium/Spin Doctor.app
    [not loaded] com.hzsystems.terminus.driver (4) Support
    /Applications/Toast 11 Titanium/Toast Titanium.app
    [not loaded] com.roxio.TDIXController (2.0) Support
    /System/Library/Extensions
    [not loaded] com.Huawei.driver.HuaweiDataCardDriver (4.0.6) Support
    [not loaded] com.roxio.BluRaySupport (1.1.6) Support
    [not loaded] com.sony.driver.prs (1.0.1d1) Support
    Startup Items: ℹ️
    HWNetMgr: Path: /Library/StartupItems/HWNetMgr
    Startup items are obsolete and will not work in future versions of OS X
    Problem System Launch Agents: ℹ️
    [failed] com.apple.accountsd.plist
    [failed] com.apple.AirPlayUIAgent.plist
    [failed] com.apple.bird.plist
    [failed] com.apple.CalendarAgent.plist
    [failed] com.apple.CallHistoryPluginHelper.plist
    [failed] com.apple.CallHistorySyncHelper.plist
    [failed] com.apple.cloudd.plist
    [failed] com.apple.coreservices.appleid.authentication.plist
    [failed] com.apple.coreservices.uiagent.plist
    [failed] com.apple.EscrowSecurityAlert.plist
    [failed] com.apple.icloud.fmfd.plist
    [failed] com.apple.iconservices.iconservicesagent.plist
    [failed] com.apple.nsurlsessiond.plist
    [failed] com.apple.pbs.plist
    [failed] com.apple.pluginkit.pkd.plist
    [failed] com.apple.printtool.agent.plist
    [failed] com.apple.scopedbookmarkagent.xpc.plist
    [failed] com.apple.secd.plist
    [failed] com.apple.security.cloudkeychainproxy.plist
    [failed] com.apple.spindump_agent.plist
    [failed] com.apple.telephonyutilities.callservicesd.plist
    Problem System Launch Daemons: ℹ️
    [failed] com.apple.AssetCacheLocatorService.plist
    [failed] com.apple.awdd.plist
    [failed] com.apple.cache_delete.plist
    [failed] com.apple.coresymbolicationd.plist
    [failed] com.apple.ctkd.plist
    [failed] com.apple.diagnosticd.plist
    [failed] com.apple.iconservices.iconservicesagent.plist
    [failed] com.apple.iconservices.iconservicesd.plist
    [failed] com.apple.ifdreader.plist
    [failed] com.apple.MobileFileIntegrity.plist
    [failed] com.apple.nehelper.plist
    [failed] com.apple.nsurlsessiond.plist
    [failed] com.apple.periodic-daily.plist
    [failed] com.apple.periodic-weekly.plist
    [failed] com.apple.sandboxd.plist
    [failed] com.apple.softwareupdate_download_service.plist
    [failed] com.apple.softwareupdated.plist
    [failed] com.apple.spindump.plist
    [failed] com.apple.sysmond.plist
    [failed] com.apple.tccd.system.plist
    [failed] com.apple.wdhelper.plist
    [failed] org.cups.cupsd.plist
    Launch Agents: ℹ️
    [not loaded] com.adobe.AAM.Updater-1.0.plist Support
    [loaded] com.adobe.AdobeCreativeCloud.plist Support
    [not loaded] com.sony.ReaderLibrary.RunReaderLibrary.plist Support
    Launch Daemons: ℹ️
    [loaded] com.adobe.fpsaud.plist Support
    User Launch Agents: ℹ️
    [loaded] com.adobe.AAM.Updater-1.0.plist Support
    [loaded] com.adobe.ARM.[...].plist Support
    [loaded] com.adobe.ARM.[...].plist Support
    [loaded] com.google.keystone.agent.plist Support
    User Login Items: ℹ️
    iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
    HP Registration Assistant UNKNOWN (missing value)
    Reader Library Launcher ApplicationHidden (/Library/Reader Library/Reader Library Launcher.app)
    HP Scheduler Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)
    Internet Plug-ins: ℹ️
    Default Browser: Version: 600 - SDK 10.10
    OfficeLiveBrowserPlugin: Version: 12.3.6 Support
    net.juniper.DSSafariExtensions: Version: (null) Support
    AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 Support
    FlashPlayer-10.6: Version: 15.0.0.223 - SDK 10.6 Support
    AdobePDFViewerNPAPI: Version: 11.0.0 - SDK 10.6 Support
    Silverlight: Version: 5.1.30514.0 - SDK 10.6 Support
    Flash Player: Version: 15.0.0.223 - SDK 10.6 Support
    QuickTime Plugin: Version: 7.7.3
    iPhotoPhotocast: Version: 7.0
    NP_2020Player_IKEA: Version: 5.0.94.0 - SDK 10.6 Support
    AdobePDFViewer: Version: 11.0.0 - SDK 10.6 Support
    User Internet Plug-ins: ℹ️
    BrowserPlus_2.9.8: Version: 2.9.8 Support
    fbplugin_1_0_3: Version: (null) Support
    3rd Party Preference Panes: ℹ️
    BrowserPlus  Support
    Flash Player  Support
    Perian  Support
    Time Machine: ℹ️
    Time Machine not configured!
    Top Processes by CPU: ℹ️
         7% syncdefaultsd
         0% launchservicesd
         0% launchd
         0% systemstatsd
         0% SystemUIServer
    Top Processes by Memory: ℹ️
    126 MB HP_Officejet_4620_series
    30 MB Finder
    28 MB ScreenSaverEngine
    24 MB mds
    24 MB WindowServer
    Virtual Memory Information: ℹ️
    25 MB Free RAM
    344 MB Active RAM
    333 MB Inactive RAM
    337 MB Wired RAM
    9.71 GB Page-ins
    146 MB Page-outs

    could the launch agents failing slow the computer or they just don't work. I mean I am willing to upgrade ram but not if there is good chance it won't change speed much. Also to downgrade is it necessary to format the hard drive?

  • Problem description: My computer is running very slow ever since I switched to Yosemite.  I get the multicolored wheel just opening my browser at times and waiting for a page to open, or an application.  Any ideas other than rebooting my computer to

    Problem description:
    My computer is running very slow ever since I switched to Yosemite.  I get the multicolored wheel just opening my browser at times and waiting for a page to open, or an application.  Any ideas other than rebooting my computer to get the problem to alleviate for a few days?
    EtreCheck version: 2.1.8 (121)
    Report generated February 16, 2015 at 2:35:55 PM PST
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        iMac (21.5-inch, Late 2009) (Technical Specifications)
        iMac - model: iMac10,1
        1 3.06 GHz Intel Core 2 Duo CPU: 2-core
        4 GB RAM Upgradeable
            BANK 0/DIMM0
                Empty  
            BANK 1/DIMM0
                Empty  
            BANK 0/DIMM1
                2 GB DDR3 1067 MHz ok
            BANK 1/DIMM1
                2 GB DDR3 1067 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
        NVIDIA GeForce 9400 - VRAM: 256 MB
            iMac 1920 x 1080
    System Software: ℹ️
        OS X 10.10.2 (14C109) - Time since boot: 11 days 19:34:2
    Disk Information: ℹ️
        ST3500418ASQ disk0 : (500.11 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
            BOOTCAMP (disk0s4) /Volumes/BOOTCAMP : 60.76 GB (15.30 GB free)
            Macintosh HD (disk1) / : 438.11 GB (351.62 GB free)
                Encrypted AES-XTS Unlocked
                Core Storage: disk0s2 438.49 GB Online
        HL-DT-ST DVDRW  GA11N 
    USB Information: ℹ️
        Apple Inc. Built-in iSight
        Apple Internal Memory Card Reader
        Apple, Inc. Keyboard Hub
            Apple Inc. Apple Keyboard
        hp officejet 4200 series
        Apple Computer, Inc. IR Receiver
        Apple Inc. BRCM2046 Hub
            Apple Inc. Bluetooth USB Host Controller
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Problem System Launch Agents: ℹ️
        [killed]    com.apple.accountsd.plist
        [killed]    com.apple.AirPlayUIAgent.plist
        [killed]    com.apple.bird.plist
        [killed]    com.apple.CallHistoryPluginHelper.plist
        [killed]    com.apple.CallHistorySyncHelper.plist
        [killed]    com.apple.cloudd.plist
        [killed]    com.apple.coreservices.appleid.authentication.plist
        [killed]    com.apple.coreservices.uiagent.plist
        [killed]    com.apple.EscrowSecurityAlert.plist
        [killed]    com.apple.icloud.fmfd.plist
        [killed]    com.apple.iconservices.iconservicesagent.plist
        [killed]    com.apple.nsurlsessiond.plist
        [killed]    com.apple.pluginkit.pkd.plist
        [killed]    com.apple.printtool.agent.plist
        [killed]    com.apple.recentsd.plist
        [killed]    com.apple.secd.plist
        [killed]    com.apple.security.cloudkeychainproxy.plist
        [killed]    com.apple.spindump_agent.plist
        [killed]    com.apple.telephonyutilities.callservicesd.plist
        19 processes killed due to memory pressure
    Problem System Launch Daemons: ℹ️
        [killed]    com.apple.AssetCacheLocatorService.plist
        [killed]    com.apple.awdd.plist
        [killed]    com.apple.coresymbolicationd.plist
        [killed]    com.apple.ctkd.plist
        [killed]    com.apple.diagnosticd.plist
        [killed]    com.apple.emond.aslmanager.plist
        [killed]    com.apple.iconservices.iconservicesagent.plist
        [killed]    com.apple.iconservices.iconservicesd.plist
        [killed]    com.apple.ifdreader.plist
        [killed]    com.apple.nehelper.plist
        [killed]    com.apple.nsurlsessiond.plist
        [killed]    com.apple.periodic-daily.plist
        [killed]    com.apple.periodic-monthly.plist
        [killed]    com.apple.periodic-weekly.plist
        [killed]    com.apple.sandboxd.plist
        [killed]    com.apple.softwareupdate_download_service.plist
        [killed]    com.apple.spindump.plist
        [killed]    com.apple.tccd.system.plist
        [killed]    com.apple.wdhelper.plist
        [killed]    com.apple.xpc.smd.plist
        20 processes killed due to memory pressure
    User Launch Agents: ℹ️
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
        [running]    com.GoodShop.updater.plist [Click for support]
    User Login Items: ℹ️
        None
    Internet Plug-ins: ℹ️
        o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Click for support]
        Google Earth Web Plug-in: Version: 5.2 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        Flip4Mac WMV Plugin: Version: 2.4.2.4 [Click for support]
        RealPlayer Plugin: Version: Unknown [Click for support]
        AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]
        DivXBrowserPlugin: Version: 2.0 [Click for support]
        Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        iPhotoPhotocast: Version: 7.0
        googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Click for support]
        AdobePDFViewer: Version: 10.1.13 [Click for support]
        GarminGpsControl: Version: 4.2.0.0 - SDK 10.8 [Click for support]
    User internet Plug-ins: ℹ️
        CitrixOnlineWebDeploymentPlugin: Version: 1.0.79 [Click for support]
        VSeeHelper: Version: VSeeHelper 1.0.0.0 - SDK 10.8 [Click for support]
    Safari Extensions: ℹ️
        avast! Online Security
        Goodshop app
    3rd Party Preference Panes: ℹ️
        DivX  [Click for support]
        Flip4Mac WMV  [Click for support]
        MacFUSE  [Click for support]
    Time Machine: ℹ️
        Skip System Files: NO
        Mobile backups: OFF
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 438.11 GB Disk used: 86.50 GB
        Destinations:
            Backup [Local]
            Total size: 159.70 GB
            Total number of backups: 3
            Oldest backup: 2014-11-24 05:20:18 +0000
            Last backup: 2015-02-01 03:04:02 +0000
            Size of backup disk: Too small
                Backup size 159.70 GB < (Disk used 86.50 GB X 3)
    Top Processes by CPU: ℹ️
             8%    WindowServer
             5%    DashboardClient
             3%    mds
             2%    launchd
             0%    ocspd
    Top Processes by Memory: ℹ️
        64 MB    WindowServer
        52 MB    thunderbird
        34 MB    mds
        34 MB    Mail
        30 MB    mds_stores
    Virtual Memory Information: ℹ️
        654 MB    Free RAM
        834 MB    Active RAM
        777 MB    Inactive RAM
        903 MB    Wired RAM
        102.49 GB    Page-ins
        1.46 GB    Page-outs
    Diagnostics Information: ℹ️
        Standard users cannot read /Library/Logs/DiagnosticReports.
        Run as an administrator account to see more information.

    Hi Linc!  Sorry for the delay.  Here is the information:
    Start time: 16:48:08 02/28/15
    Revision: 1241
    Model Identifier: iMac10,1
    System Version: OS X 10.10.2 (14C109)
    Kernel Version: Darwin 14.1.0
    Time since boot: 10 days 21:04
    UID: 502
    SerialATA
        ST*******ASQ                          
    USB
        officejet 4200 series (Hewlett Packard)
    Bluetooth
        Apple Wireless Mouse
    FileVault 2: On FileVault master keychain appears to be installed
    FileVault 1: On
    I/O wait time (ms/s)
        launchd (UID 0): 53
    Font issues: 40
    Firewall: On
    System caches/logs
        1987 MB: /System/Library/Caches/com.apple.coresymbolicationd/data
    Diagnostic reports
        2015-01-31 SecurityAgent crash
        2015-02-01 2BUA8C4S2C.com.agilebits.onepassword4-helper crash
        2015-02-01 IMDPersistenceAgent crash
        2015-02-01 secd crash
        2015-02-20 Inkjet7 crash
        2015-02-28 IMDPersistenceAgent crash
        2015-02-28 secd crash x2
    Kernel log
        Feb 23 07:06:08 Failed to get hibernate image filename
        Feb 23 17:07:05 Failed to get hibernate image filename
        Feb 24 07:06:05 Failed to get hibernate image filename
        Feb 24 17:47:13 Failed to get hibernate image filename
        Feb 24 18:31:50 IOAudioStream[0xffffff802df40400]::clipIfNecessary() - Error: counted 1 clip more than one buffer ahead errors.
        Feb 24 19:14:41 Failed to get hibernate image filename
        Feb 24 20:56:40 Failed to get hibernate image filename
        Feb 24 22:14:14 Failed to get hibernate image filename
        Feb 24 22:38:31 Failed to get hibernate image filename
        Feb 25 06:58:23 Failed to get hibernate image filename
        Feb 25 17:40:53 Failed to get hibernate image filename
        Feb 25 21:04:27 Failed to get hibernate image filename
        Feb 25 21:31:52 Failed to get hibernate image filename
        Feb 26 07:03:06 Failed to get hibernate image filename
        Feb 26 17:06:59 Failed to get hibernate image filename
        Feb 27 06:58:56 Failed to get hibernate image filename
        Feb 27 17:02:56 Failed to get hibernate image filename
        Feb 27 19:17:20 Failed to get hibernate image filename
        Feb 27 23:04:12 Failed to get hibernate image filename
        Feb 28 10:09:19 Failed to get hibernate image filename
        Feb 28 13:07:21 Failed to get hibernate image filename
        Feb 28 14:08:38 Failed to get hibernate image filename
        Feb 28 15:11:16 Failed to get hibernate image filename
        Feb 28 16:18:21 msdosfs_fat_uninit_vol: error 6 from msdosfs_fat_cache_flush
        Feb 28 16:29:32 Failed to get hibernate image filename
    System log
            label = "2.5.4.3";
            "localized label" = "2.5.4.3";
            type = string;
            value = "courier.sandbox.push.apple.com";
        Feb 28 16:30:55 loginwindow ERROR | __50-[MCXDLauncher(Private) startNetworkChangeThread:]_block_invoke | Unable to GetMCXAgentPort
        Feb 28 16:31:09 apsd Failed entitlement check 'com.apple.private.aps-connection-initiate' for ManagedClientAgent[8424]
        Feb 28 16:31:44 apsd Failed entitlement check 'com.apple.private.aps-connection-initiate' for ManagedClientAgent[8433]
        Feb 28 16:32:36 WindowServer disable_update_timeout: UI updates were forcibly disabled by application "Mail" for over 1.00 seconds. Server has re-enabled them.
        Feb 28 16:34:16 WindowServer disable_update_timeout: UI updates were forcibly disabled by application "Finder" for over 1.00 seconds. Server has re-enabled them.
        Feb 28 16:38:37 WindowServer disable_update_timeout: UI updates were forcibly disabled by application "1Password mini" for over 1.00 seconds. Server has re-enabled them.
        Feb 28 16:38:49 WindowServer WSGetSurfaceInWindow : Invalid surface 769181205 for window 4518
        Feb 28 16:38:49 WindowServer WSGetSurfaceInWindow : Invalid surface 769181205 for window 4518
        Feb 28 16:38:56 WindowServer WSGetSurfaceInWindow : Invalid surface 1023641180 for window 4522
        Feb 28 16:38:56 WindowServer WSGetSurfaceInWindow : Invalid surface 1023641180 for window 4522
        Feb 28 16:39:06 WindowServer WSGetSurfaceInWindow : Invalid surface 1058035653 for window 4525
        Feb 28 16:39:06 WindowServer WSGetSurfaceInWindow : Invalid surface 1058035653 for window 4525
        Feb 28 16:39:22 WindowServer WSGetSurfaceInWindow : Invalid surface 996085260 for window 4530
        Feb 28 16:39:22 WindowServer WSGetSurfaceInWindow : Invalid surface 996085260 for window 4530
        Feb 28 16:39:33 WindowServer WSGetSurfaceInWindow : Invalid surface 1034343505 for window 4534
        Feb 28 16:39:33 WindowServer WSGetSurfaceInWindow : Invalid surface 1034343505 for window 4534
        Feb 28 16:39:39 Google Chrome Helper CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server
        Feb 28 16:39:39 Google Chrome Helper CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server
        Feb 28 16:46:20 apsd Failed entitlement check 'com.apple.private.aps-connection-initiate' for ManagedClientAgent[8979]
        Feb 28 16:49:02 loginwindow ERROR | __50-[MCXDLauncher(Private) startNetworkChangeThread:]_block_invoke | Unable to GetMCXAgentPort
    Daemons
        com.apple.AccountPolicyHelper
        com.apple.AssetCacheLocatorService
        com.apple.CodeSigningHelper
        com.apple.MobileFileIntegrity
        com.apple.awdd
        com.apple.backupd-auto
        com.apple.cache_delete
        com.apple.coresymbolicationd
        com.apple.ctkd
        com.apple.diagnosticd
        com.apple.emond.aslmanager
        com.apple.iconservices.iconservicesagent
        com.apple.iconservices.iconservicesd
        com.apple.ifdreader
        com.apple.installd
        com.apple.installer.osmessagetracing
        com.apple.nehelper
        com.apple.networkd_privileged
        com.apple.nsurlsessiond_privileged
        com.apple.nsurlstoraged
        com.apple.periodic-daily
        com.apple.periodic-monthly
        com.apple.periodic-weekly
        com.apple.sandboxd
        com.apple.secinitd
        com.apple.security.syspolicy
        - status: -15
        com.apple.softwareupdate_download_service
        com.apple.softwareupdated
        com.apple.spindump
        com.apple.sysmond
        com.apple.systemstatsd
        com.apple.tccd.system
        com.apple.watchdogd
        com.apple.wdhelper
        org.cups.cupsd
    Agents
        2BUA8C4S2C.com.agilebits.onepassword4-helper
        com.adobe.ARM.UUID
        com.apple.AirPortBaseStationAgent
        com.apple.imdpersistence.IMDPersistenceAgent
        - status: -10
        com.apple.secd
        - status: -10
    User crontab
        59 16 * * 7 /Applications/MacScan\ 2/MacScan.app/Contents/MacOS/MacScan -autoscan YES
    Firefox extensions
        Mozilla Firefox hotfix
    Widgets
        iCal
    iCloud errors
        cloudd 7
        comapple.InputMethodKit.UserDictionary 2
        CallHistorySyncHelper 1
    Continuity errors
        sharingd 1
    Restricted files: 174
    Lockfiles: 30
    High file counts
        Desktop: 54
    Accessibility
        Scroll Zoom: On
    Contents of /System/Library/Security/authorization.plist
        - mod date: Oct  9 02:17:00 2014
        - checksum: 2720110640
        <?xml version="1.0" encoding="UTF-8"?>
        <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
        <plist version="1.0">
        <dict>
        <key>comment</key>
        <string>The name of the requested right is matched against the keys.  An exact match has priority, otherwise the longest match from the start is used. Note that the right will only match wildcard rules (ending in a ".") during this reduction.
        allow rule: this is always allowed
        &lt;key&gt;com.apple.TestApp.benign&lt;/key&gt;
        &lt;string&gt;allow&lt;/string&gt;
        deny rule: this is always denied
        &lt;key&gt;com.apple.TestApp.dangerous&lt;/key&gt;
        &lt;string&gt;deny&lt;/string&gt;
        user rule: successful authentication as a user in the specified group(5) allows the associated right.
        The shared property specifies whether a credential generated on success is shared with other apps (i.e., those in the same "session"). This property defaults to false if not specified.
        The timeout property specifies the maximum age of a (cached/shared) credential accepted for this rule.
        The allow-root property specifies whether a right should be allowed automatically if the requesting process is running with uid == 0.  This defaults to false if not specified.
        See remaining rules for examples.
        </string>
        <key>rights</key>
        <dict>
        <key></key>
        <dict>
        <key>class</key>
        <string>rule</string>
        <key>comment</key>
        ...and 1850 more line(s)
    Contents of /private/etc/authorization.deprecated
        - mod date: Oct 25 13:37:39 2014
        - checksum: 842352627
        <?xml version="1.0" encoding="UTF-8"?>
        <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
        <plist version="1.0">
        <dict>
        <key>comment</key>
        <string>The name of the requested right is matched against the keys.  An exact match has priority, otherwise the longest match from the start is used. Note that the right will only match wildcard rules (ending in a ".") during this reduction.
        allow rule: this is always allowed
        &lt;key&gt;com.apple.TestApp.benign&lt;/key&gt;
        &lt;string&gt;allow&lt;/string&gt;
        deny rule: this is always denied
        &lt;key&gt;com.apple.TestApp.dangerous&lt;/key&gt;
        &lt;string&gt;deny&lt;/string&gt;
        user rule: successful authentication as a user in the specified group(5) allows the associated right.
        The shared property specifies whether a credential generated on success is shared with other apps (i.e., those in the same "session"). This property defaults to false if not specified.
        The timeout property specifies the maximum age of a (cached/shared) credential accepted for this rule.
        The allow-root property specifies whether a right should be allowed automatically if the requesting process is running with uid == 0.  This defaults to false if not specified.
        See remaining rules for examples.
        </string>
        <key>rights</key>
        <dict>
        <key></key>
        <dict>
        <key>class</key>
        <string>rule</string>
        <key>comment</key>
        ...and 1013 more line(s)
    Contents of /private/etc/pam.d/prl_disp_service
        - mod date: Mar  5 03:24:01 2010
        - checksum: 1160556194
        auth       required       pam_nologin.so
        auth       optional       pam_afpmount.so
        auth       sufficient     pam_securityserver.so nullok
        auth       sufficient     pam_unix.so  nullok
        auth       required       pam_deny.so
        account    required       pam_permit.so
        password   required       pam_deny.so
        session    required       pam_permit.so
        session    optional       pam_afpmount.so
    Contents of /private/etc/pam.d/prl_disp_service.snow_leopard
        - mod date: Mar  5 03:24:01 2010
        - checksum: 2633576920
        auth       optional       pam_krb5.so
        auth       optional       pam_mount.so
        auth       sufficient     pam_serialnumber.so serverinstall legacy
        auth       required       pam_opendirectory.so
        account    required       pam_nologin.so
        account    required       pam_opendirectory.so
        password   required       pam_deny.so
        session    required       pam_launchd.so
        session    required       pam_uwtmp.so
        session    optional       pam_mount.so
        auth       optional       pam_krb5.so
        auth       optional       pam_mount.so
        auth       sufficient     pam_serialnumber.so serverinstall legacy
        auth       required       pam_opendirectory.so
        account    required       pam_nologin.so
        account    required       pam_opendirectory.so
        password   required       pam_deny.so
        session    required       pam_launchd.so
        session    required       pam_uwtmp.so
        session    optional       pam_mount.so
    Contents of Library/LaunchAgents/com.adobe.ARM.UUID.plist
        - mod date: Aug  1 17:37:19 2012
        - checksum: 408149527
        <?xml version="1.0" encoding="UTF-8"?>
        <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
        <plist version="1.0">
        <dict>
        <key>Label</key>
        <string>com.adobe.ARM.UUID</string>
        <key>ProgramArguments</key>
        <array>
        <string>/Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper</string>
        </array>
        <key>RunAtLoad</key>
        <true/>
        <key>StartInterval</key>
        <integer>12600</integer>
        </dict>
        </plist>
    Applications
        /Applications/Acrobat 6.0 Professional/Acrobat 6.0.2 Professional.app
        - N/A
        /Applications/Acrobat 6.0 Professional/Acrobat Distiller 6.0.2.app
        - com.adobe.distiller
        /Applications/Adobe/Acrobat.com.app
        - com.adobe.mauby.UUID.1
        /Applications/Adobe/Adobe Help.app
        - chc.UUID.1
        /Applications/Bible Explorer 4.app
        - com.BE8.wordsearchbible.corp
        /Applications/DivX Converter.app
        - N/A
        /Applications/DivX Player.app
        - com.divx.DivX_Player
        /Applications/DivX/DivX Community.app
        - com.spritec.DVD
        /Applications/DivX/DivX Products.app
        - com.spritec.DVD
        /Applications/DivX/DivX Support.app
        - com.spritec.DVD
        /Applications/DivX/Uninstall DivX for Mac.app
        - com.divxinc.uninstalldivxformac
        /Applications/FOX News Live.app
        - FoxPlayerAIR.UUID.1
        /Applications/Flip4Mac/WMV Player.app
        - net.telestream.wmv.player
        /Applications/Garmin Express.app
        - com.garmin.renu.client
        /Applications/Garmin WebUpdater.app
        - com.garmin.WebUpdater
        /Applications/Hewlett-Packard/HP Image Edit.app
        - com.hp.hpimageedit
        /Applications/Hewlett-Packard/HP Image Print.app
        - com.hp.photo.imageprint
        /Applications/Hewlett-Packard/HP Image Zone.app
        - com.hp.imagezone
        /Applications/Hewlett-Packard/HP Instant Share.app
        - com.hp.photo.instantshare
        /Applications/Hewlett-Packard/HP Panorama Stitching.app
        - com.hp.PanoramaStitching
        /Applications/Hewlett-Packard/HP Photo and Imaging Software/HP E-mail Portal/HP E-mail Portal
        - N/A
        /Applications/Hewlett-Packard/HP Photo and Imaging Software/HP Photo and Imaging Director/Director Docker.app
        - com.hp.director.docker
        /Applications/Hewlett-Packard/HP Software Update.app
        - com.hp.softwareupdate
        /Applications/Hewlett-Packard/HP Uninstaller
        - N/A
        /Applications/Karaoke Maker/Audacity.app
        - net.sourceforge.audacity
        /Applications/Macromedia Studio 8/Macromedia Contribute 3/Contribute
        - com.macromedia.Contribute
        /Applications/Macromedia Studio 8/Macromedia Contribute 3/Contribute/Contents/MacOS/Contribute
        - N/A
        /Applications/Macromedia Studio 8/Macromedia Dreamweaver 8/Dreamweaver 8
        - com.macromedia.Dreamweaver
        /Applications/Macromedia Studio 8/Macromedia Extension Manager/Extension Manager.app
        - com.macromedia.ExtensionManager
        /Applications/Macromedia Studio 8/Macromedia Fireworks 8/Fireworks 8.app
        - com.macromedia.fireworks
        /Applications/Macromedia Studio 8/Macromedia Flash 8 VideoEncoder/Flash 8 Video Encoder.app
        - com.macromedia.FLVEncoder
        /Applications/Macromedia Studio 8/Macromedia Flash 8/Flash 8.app
        - com.macromedia.flash.8
        /Applications/Microsoft AutoUpdate.app
        - com.microsoft.autoupdate
        /Applications/Microsoft Office 2004/Additional Tools/Handheld Sync Installer
        - com.MindVision.VISEX
        /Applications/Microsoft Office 2004/Additional Tools/Handheld Sync Installer/Contents/MacOSClassic/Handheld Sync Installer
        - N/A
        /Applications/Microsoft Office 2004/Additional Tools/Microsoft Language Register/Microsoft Language Register
        - N/A
        /Applications/Microsoft Office 2004/Additional Tools/Remote Desktop Connection/Remote Desktop Connection
        - N/A
        /Applications/Microsoft Office 2004/Additional Tools/Remove Office/Remove Office
        - N/A
        /Applications/Microsoft Office 2004/Additional Tools/Windows Media Installer
        - N/A
        /Applications/Microsoft Office 2004/Additional Tools/Windows Media Installer/Contents/MacOS/Windows Media Installer
        - N/A
        /Applications/Microsoft Office 2004/MSN Messenger.app
        - Microsoft/com.microsoft.Messenger
        /Applications/Microsoft Office 2004/Microsoft Entourage
        - N/A
        /Applications/Microsoft Office 2004/Microsoft Excel
        - N/A
        /Applications/Microsoft Office 2004/Microsoft PowerPoint
        - N/A
        /Applications/Microsoft Office 2004/Microsoft Word
        - N/A
        /Applications/Microsoft Office 2004/Office/Alerts Daemon.app
        - Microsoft/com.microsoft.AlertsDaemon
        /Applications/Microsoft Office 2004/Office/Database Utility
        - N/A
        /Applications/Microsoft Office 2004/Office/Equation Editor
        - N/A
        /Applications/Microsoft Office 2004/Office/Microsoft Cert Manager.app
        - com.microsoft.certmgr
        /Applications/Microsoft Office 2004/Office/Microsoft Clip Gallery
        - N/A
        /Applications/Microsoft Office 2004/Office/Microsoft Database Daemon
        - N/A
        /Applications/Microsoft Office 2004/Office/Microsoft Error Reporting.app
        - com.microsoft.error_reporting
        /Applications/Microsoft Office 2004/Office/Microsoft Graph
        - N/A
        /Applications/Microsoft Office 2004/Office/Microsoft Office Notifications
        - N/A
        /Applications/Microsoft Office 2004/Office/Microsoft Query
        - N/A
        /Applications/Microsoft Office 2004/Office/Microsoft Sync Services.app
        - com.microsoft.entourage.syncservices
        /Applications/Microsoft Office 2004/Office/Organization Chart
        - N/A
        /Applications/Microsoft Office 2004/Office/Project Gallery Launcher
        - N/A
        /Applications/Open XML Converter.app
        - com.microsoft.OfficeConverter
        /Applications/OpenOffice.app
        - org.openoffice.script
        /Applications/Quicken 2007/Quicken 2007
        - com.intuit.quicken
        /Applications/Quicken 2007/Quicken 2007/Contents/MacOS/Quicken 2007
        - N/A
        /Applications/Quicken 2007/Quicken 2007/Contents/SupportApps/Emergency Records Organizer
        - com.intuit.ero
        /Applications/Quicken 2007/Quicken 2007/Contents/SupportApps/Emergency Records Organizer/Contents/MacOSClassic/Emergency Records Organizer
        - N/A
        /Applications/Quicken 2007/Quicken 2007/Contents/SupportApps/Home Inventory.app
        - com.intuit.HomeInventory
        /Applications/Quicken 2007/Quicken 2007/Contents/SupportApps/Quicken Backup Utility.app
        - com.intuit.quicken.dotmac
        /Applications/Quicken 2007/Quicken 2007/Contents/SupportApps/Quicken Scheduler
        - N/A
        /Applications/RealPlayer Converter.app
        - com.real.converter
        /Applications/RealPlayer.app
        - com.RealNetworks.RealPlayer
        /Applications/TorBrowser.app
        - N/A
        /Applications/Utilities/Adobe AIR Application Installer.app
        - com.adobe.air.ApplicationInstaller
        /Applications/Utilities/Adobe Utilities.localized/Adobe Updater6/Adobe Updater.app
        - "com.Adobe.ESD.AdobeUpdaterApplication"
        /Library/Application Support/Adobe/AdobePDF.app
        - com.Adobe.print.AdobePDF.bef
        /Library/Application Support/DivX/DivXUpdater.app
        - com.divx.DivXUpdater
        /Library/Application Support/Hewlett-Packard/Software Update/HP Rules Processor.app
        - com.hp.rulesprocessor
        /Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app
        - com.hp.HPScheduler
        /Library/Application Support/Hewlett-Packard/Software Update/HP Software Updater
        - N/A
        /Library/Application Support/Hewlett-Packard/Software Update/HP Software Updater/Contents/MacOS/HP Software Updater
        - N/A
        /Library/Application Support/Microsoft/HV1.0/Microsoft Help Viewer.app
        - com.microsoft.helpviewer
        /Library/Application Support/Microsoft/Office Converter Support/Open XML for Charts.app
        - com.microsoft.openxml.chartconverter.app
        /Library/Application Support/Microsoft/Office Converter Support/Open XML for Excel.app
        - com.microsoft.openxml.excel.app
        /Library/Application Support/Microsoft/Office Converter Support/Open XML for Word.app
        - com.microsoft.openxml.word.app
        /Library/Application Support/Microsoft/Office Converter Support/pptfc.app
        - com.microsoft.openxml.powerpoint.app
        /Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
        - com.microsoft.silverlight.sllauncher
        /Library/Application Support/Script Editor/Templates/Cocoa-AppleScript Applet.app
        - com.apple.ScriptEditor.id.cocoa-applet-template
        /Library/Application Support/Script Editor/Templates/Droplets/Droplet with Settable Properties.app
        - com.apple.ScriptEditor.id.droplet-with-settable-properties-template
        /Library/Application Support/Script Editor/Templates/Droplets/Recursive File Processing Droplet.app
        - com.apple.ScriptEditor.id.file-processing-droplet-template
        /Library/Application Support/Script Editor/Templates/Droplets/Recursive Image File Processing Droplet.app
        - com.apple.ScriptEditor.id.image-file-processing-droplet-template
        /Library/Documentation/Help/HP Photo and Imaging Help/shrd/flashplayer
        - N/A
        /Library/Documentation/Help/HP Photo and Imaging Help/shrd/fscommand/c_burn_cd.app
        - N/A
        /Library/Documentation/Help/HP Photo and Imaging Help/shrd/fscommand/c_export_images.app
        - N/A
        /Library/Documentation/Help/HP Photo and Imaging Help/shrd/fscommand/c_import_images.app
        - N/A
        /Library/Documentation/Help/HP Photo and Imaging Help/shrd/fscommand/c_panorama_stitch.app
        - N/A
        /Library/Documentation/Help/HP Photo and Imaging Help/shrd/fscommand/c_use_folders.app
        - N/A
        /Library/Documentation/Help/HP Photo and Imaging Help/shrd/fscommand/c_use_image_edit.app
        - N/A
        /Library/Documentation/Help/HP Photo and Imaging Help/shrd/fscommand/c_use_image_print.app
        - N/A
        /Library/Documentation/User Guides and Information.localized/Apple Hardware Test Read Me.app
        - com.apple.AppleHardwareTestReadMe
        /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app
        - com.adobe.air.ApplicationInstaller
        /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Template.app
        - com.adobe.air.Template
        /Library/Image Capture/Scripts/Import and View with iPhoto.app
        - com.hp.iPhoto.icautotask
        /Library/Parallels/Parallels Mounter.app
        - com.parallels.server.mounter
        /Library/Printers/hp/Fax/fax.backend
        - com.hp.fax
        /Library/Printers/hp/Fax/rastertofax.filter
        - com.hp.rastertofax
        /Library/Printers/hp/cups/filters/commandtohp.filter
        - com.hp.print.cups.filter.commandtohp
        /Library/Printers/hp/cups/filters/pdftopdf.filter
        - com.hp.print.cups.filter.pdftopdf
        /Library/Printers/hp/cups/tools/autosetup.tool
        - com.hp.print.autosetup
        /Users/USER/Library/Application Support/Google/Chrome/Default/Web Applications/_crx_bepbmhgboaologfdajaanbcjmnhjmhfn/Default bepbmhgboaologfdajaanbcjmnhjmhfn.app
        - com.google.Chrome.app.Default-bepbmhgboaologfdajaanbcjmnhjmhfn-internal
        /Users/USER/Library/Application Support/Google/Chrome/Default/Web Applications/_crx_blpcfgokakmgnkcojhhkbfbldkacnbeo/Default blpcfgokakmgnkcojhhkbfbldkacnbeo.app
        - com.google.Chrome.app.Default-blpcfgokakmgnkcojhhkbfbldkacnbeo-internal
        /Users/USER/Library/Caches/com.adobe.Reader.ARM/UUID/Adobe Reader Updater.app
        - com.adobe.ARM
        /mike's old computer/Adobe/AdobePDF.app
        - com.Adobe.print.AdobePDF.bef
        /mike's old computer/Adobe/Installers/R2/Setup.app
        - com.adobe.Installers.Setup
        /mike's old computer/Deimos Rising/Deimos Rising
        - N/A
        /mike's old computer/IA_Installers/TypingMaster_for_Mac/TypingMasterMac.app
        - N/A
        /mike's old computer/TypingMasterMac/UninstallerData/Uninstall TypingMaster for Mac.app
        - N/A
        /mike's old computer/TypingMasterMac/itutoreng.app
        - N/A
        /mike's old computer/adobe applications/Adobe GoLive CS/Adobe GoLive CS.app
        - com.adobe.GoLive
        /mike's old computer/adobe applications/Adobe Illustrator CS/2.app
        - com.adobe.illustrator
        /mike's old computer/adobe applications/Adobe InDesign CS/InDesign CS.app
        - com.adobe.InDesign
        /mike's old computer/adobe applications/Adobe InDesign CS/Plug-Ins/Online/AUMLibrary.cfm/Contents/SharedSupport/Adobe Update Manager.app
        - com.adobe.ESD.AUM
        /mike's old computer/adobe applications/Adobe Photoshop CS/Adobe ImageReady CS.app
        - com.adobe.ImageReady
        /mike's old computer/adobe applications/Adobe Photoshop CS/Adobe Photoshop CS.app
        - com.adobe.Photoshop
        /mike's old computer/adobe applications/Adobe Version Cue/Uninstall Adobe Version Cue.app
        - N/A
        /old computer stuff/At Ease Setup Folder/At Ease Setup
        - N/A
        /old computer stuff/OLDIESystem Folder/Apple Menu Items/Apple System Profiler
        - N/A
        /old computer stuff/OLDIESystem Folder/Apple Menu Items/Calculator
        - N/A
        /old computer stuff/OLDIESystem Folder/Apple Menu Items/Chooser
        - N/A
        /old computer stuff/OLDIESystem Folder/Apple Menu Items/FaxStatus
        - N/A
        /old computer stuff/OLDIESystem Folder/Apple Menu Items/Graphing Calculator
        - N/A
        /old computer stuff/OLDIESystem Folder/Apple Menu Items/Internet Access/Browse the Internet
        - N/A
        /old computer stuff/OLDIESystem Folder/Apple Menu Items/Internet Access/Connect To...
        - N/A
        /old computer stuff/OLDIESystem Folder/Apple Menu Items/Internet Access/Mail
        - N/A
        /old computer stuff/OLDIESystem Folder/Apple Menu Items/Key Caps
        - N/A
        /old computer stuff/OLDIESystem Folder/Apple Menu Items/Note Pad
        - N/A
        /old computer stuff/OLDIESystem Folder/Apple Menu Items/Remote Access Status
        - N/A
        /old computer stuff/OLDIESystem Folder/Apple Menu Items/Scrapbook
        - N/A
        /old computer stuff/OLDIESystem Folder/Apple Menu Items/Sherlock
        - N/A
        /old computer stuff/OLDIESystem Folder/Apple Menu Items/SimpleSound
        - N/A
        /old computer stuff/OLDIESystem Folder/Apple Menu Items/Stickies
        - N/A
        /old computer stuff/OLDIESystem Folder/Application Support/IntelliTools/Classic Sending Helper
        - N/A
        /old computer stuff/OLDIESystem Folder/Application Support/Norton AntiVirus ƒ/NAV Small Scanner
        - N/A
        /old computer stuff/OLDIESystem Folder/Control Panels/Appearance
        - N/A
        /old computer stuff/OLDIESystem Folder/Control Panels/Apple Menu Options
        - N/A
        /old computer stuff/OLDIESystem Folder/Control Panels/AppleTalk
        - N/A
        /old computer stuff/OLDIESystem Folder/Control Panels/ColorSync
        - N/A
        /old computer stuff/OLDIESystem Folder/Control Panels/Configuration Manager
        - N/A
        /old computer stuff/OLDIESystem Folder/Control Panels/Control Strip
        - N/A
        /old computer stuff/OLDIESystem Folder/Control Panels/Date & Time
        - N/A
        /old computer stuff/OLDIESystem Folder/Control Panels/DialAssist
        - N/A
        /old computer stuff/OLDIESystem Folder/Control Panels/Energy Saver
        - N/A
        /old computer stuff/OLDIESystem Folder/Control Panels/Extensions Manager
        - N/A
        /old computer stuff/OLDIESystem Folder/Control Panels/File Exchange
        - N/A
        /old computer stuff/OLDIESystem Folder/Control Panels/File Sharing
        - N/A
        /old computer stuff/OLDIESystem Folder/Control Panels/General Controls
        - N/A
        /old computer stuff/OLDIESystem Folder/Control Panels/Infrared
        - N/A
        /old computer stuff/OLDIESystem Folder/Control Panels/Internet
        - N/A
        /old computer stuff/OLDIESystem Folder/Control Panels/Keyboard
        - N/A
        /old computer stuff/OLDIESystem Folder/Control Panels/Location Manager
        - N/A
        /old computer stuff/OLDIESystem Folder/Control Panels/Memory
        - N/A
        /old computer stuff/OLDIESystem Folder/Control Panels/Microsoft Office Manager
        - N/A
        /old computer stuff/OLDIESystem Folder/Control Panels/Modem
        - N/A
        /old computer stuff/OLDIESystem Folder/Control Panels/Monitors & Sound
        - N/A
        /old computer stuff/OLDIESystem Folder/Control Panels/Mouse
        - N/A
        /old computer stuff/OLDIESystem Folder/Control Panels/Numbers
        - N/A
        /old computer stuff/OLDIESystem Folder/Control Panels/QuickTime™ Settings:™ Settings:
        - N/A
        /old computer stuff/OLDIESystem Folder/Control Panels/QuikSync
        - N/A
        /old computer stuff/OLDIESystem Folder/Control Panels/Remote Access
        - N/A
        /old computer stuff/OLDIESystem Folder/Control Panels/Speech
        - N/A
        /old computer stuff/OLDIESystem Folder/Control Panels/Startup Disk
        - N/A
        /old computer stuff/OLDIESystem Folder/Control Panels/TCP:IP
        - N/A
        /old computer stuff/OLDIESystem Folder/Control Panels/Text
        - N/A
        /old computer stuff/OLDIESystem Folder/Control Panels/Users & Groups
        - N/A
        /old computer stuff/OLDIESystem Folder/Control Panels/Web Sharing
        - N/A
        /old computer stuff/OLDIESystem Folder/Extensions/Application Switcher
        - N/A
        /old computer stuff/OLDIESystem Folder/Extensions/ColorSync Extension
        - N/A
        /old computer stuff/OLDIESystem Folder/Extensions/Control Strip Extension
        - N/A
        /old computer stuff/OLDIESystem Folder/Extensions/Desktop PrintMonitor
        - N/A
        /old computer stuff/OLDIESystem Folder/Extensions/Desktop Printer Spooler
        - N/A
        /old computer stuff/OLDIESystem Folder/Extensions/FBC Indexing Scheduler
        - N/A
        /old computer stuff/OLDIESystem Folder/Extensions/FaxMonitor
        - N/A
        /old computer stuff/OLDIESystem Folder/Extensions/Find/Find by Content Indexing
        - N/A
        /old computer stuff/OLDIESystem Folder/Extensions/Folder Actions
        - N/A
        /old computer stuff/OLDIESystem Folder/Extensions/Norton Scheduler
        - N/A
        /old computer stuff/OLDIESystem Folder/Extensions/PrintMonitor
        - N/A
        /old computer stuff/OLDIESystem Folder/Extensions/Time Synchronizer
        - N/A
        /old computer stuff/OLDIESystem Folder/Extensions/Web Sharing Extension
        - N/A
        /old computer stuff/OLDIESystem Folder/Help/Apple Help Viewer/Help Viewer
        - N/A
        /old computer stuff/OLDIESystem Folder/MacTCP DNR
        - N/A
        /old computer stuff/OLDIESystem Folder/Scripting Additions/Desktop Printer Manager
        - N/A
        /old computer stuff/OLDIESystem Folder/Scripting Additions/Network Setup Scripting
        - N/A
        /old computer stuff/OLDIESystem Folder/Scripting Additions/URL Access Scripting
        - N/A
        /old computer stuff/OLDIESystem Folder/System Extensions (Disabled)/AOL 5.0 Backup Installer
        - N/A
        /old computer stuff/Tony Hawk's Pro Skater 4/Tony Hawk's Pro Skater 4.app
        - com.aspyr.thps4
    Frameworks
        /Library/Frameworks/Adobe AIR.framework
        - com.adobe.AIR
        /Library/Frameworks/DivX Toolkit.framework
        - com.divx.divxtoolkit
        /Library/Frameworks/EWSMac.framework
        - com.eSellerate.EWSMac67108868
        /Library/Frameworks/HPSmartPrint.framework
        - com.hp.print.HPSmartPrint
        /Library/Frameworks/MacFUSE.framework
        - com.google.MacFUSE
        /Library/Frameworks/PrintMeSSL.framework
        - com.efi.printme.ssl
        /Library/Frameworks/TSLicense.framework
        - net.telestream.license
    PrefPane
        /Library/PreferencePanes/DivX.prefPane
        - com.divx.divxprefs
        /Library/PreferencePanes/Flip4Mac WMV.prefPane
        - net.telestream.wmv.prefpane
        /Library/PreferencePanes/MacFUSE.prefPane
        - com.google.MacFUSE
    Bundles
        /Library/Audio/MIDI Drivers/EmagicUSBMIDIDriver.plugin
        - info.emagic.driver.unitor
        /Library/Contextual Menu Items/ParallelsCM.plugin
        - com.parallels.cmplugin
        /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/AdobeCP15.plugin
        - com.adobe.adobecp
        /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Flash Player.plugin
        - com.macromedia.FlashPlayer-10.6.plugin
        /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/adobecp.plugin
        - com.adobe.adobecp20
        /Library/Internet Plug-Ins/AdobePDFViewer.plugin
        - com.adobe.acrobat.pdfviewer
        /Library/Internet Plug-Ins/AdobePDFViewerNPAPI.plugin
        - com.adobe.acrobat.pdfviewerNPAPI
        /Library/Internet Plug-Ins/DivXBrowserPlugin.plugin
        - com.divx.DivXBrowserPlugin
        /Library/Internet Plug-Ins/Flip4Mac WMV Plugin.plugin
        - net.telestream.wmv.plugin
        /Library/Internet Plug-Ins/GarminGpsControl.plugin
        - com.garmin.GarminGpsControl
        /Library/Internet Plug-Ins/Google Earth Web Plug-in.plugin
        - com.Google.GoogleEarthPlugin.plugin
        /Library/Internet Plug-Ins/Silverlight.plugin
        - com.microsoft.SilverlightPlugin
        /Library/Internet Plug-Ins/googletalkbrowserplugin.plugin
        - com.google.googletalkbrowserplugin
        /Library/Internet Plug-Ins/iPhotoPhotocast.plugin
        - com.apple.plugin.iPhotoPhotocast
        /Library/Internet Plug-Ins/o1dbrowserplugin.plugin
        - com.google.o1dbrowserplugin
        /Library/Printers/Macromedia/PDEs/FlashPaperPDE.plugin
        - com.macromedia.flashpaper.pde.FlashPaperPDE
        /Library/Printers/PPD Plugins/AdobePDFPDE.plugin
        - com.Adobe.print.AdobePDF.pde
        /Library/QuickLook/GBQLGenerator.qlgenerator
        - com.apple.garageband.quicklookgenerator
        /Library/QuickLook/ParallelsQL.qlgenerator
        - com.parellels.quicklookgenerator
        /Library/Spotlight/GBSpotlightImporter.mdimporter
        - com.apple.garageband.spotlightimporter
        /Library/Spotlight/Microsoft Entourage.mdimporter
        - com.microsoft.entourageMDImporter
        /Library/Spotlight/ParallelsMD.mdimporter
        - com.parallels.mdimporter
        /Users/USER/Library/Application Support/Google/Chrome/PepperFlash/12.0.0.70/PepperFlashPlayer.plugin
        - com.macromedia.PepperFlashPlayer.pepper
        /Users/USER/Library/Internet Plug-Ins/CitrixOnlineWebDeploymentPlugin.plugin
        - com.citrixonline.mac.WebDeploymentPlugin
    Library paths
        /Applications/Karaoke Maker/libmp3lame.dylib
        /Applications/Macromedia Studio 8/Macromedia Dreamweaver 8/Dreamweaver 8/Contents/Frameworks/libwchar.dylib
        /Applications/Macromedia Studio 8/Macromedia Dreamweaver 8/Dreamweaver 8/Contents/MacOS/CoreTypes.dylib
        /Applications/Macromedia Studio 8/Macromedia Dreamweaver 8/Dreamweaver 8/Contents/MacOS/LibCURL.dylib
        /Applications/Macromedia Studio 8/Macromedia Dreamweaver 8/Dreamweaver 8/Contents/MacOS/LibCrypto.dylib
        /Applications/Macromedia Studio 8/Macromedia Dreamweaver 8/Dreamweaver 8/Contents/MacOS/LibSSL.dylib
        /Applications/Macromedia Studio 8/Macromedia Dreamweaver 8/Dreamweaver 8/Contents/MacOS/SystemFrameworkUtils.dylib
        /Applications/Macromedia Studio 8/Macromedia Dreamweaver 8/Dreamweaver 8/Contents/MacOS/ZLib.dylib
        /Library/Application Support/Adobe/OOBE/PDApp/DWA/DWANative.dylib
        /Library/Application Support/Adobe/OOBE/PDApp/DWA/resources/libraries/ARKCmdCaps.dylib
        /Library/Application Support/Adobe/OOBE/PDApp/DWA/resources/libraries/ARKCmdFS.dylib
        /Library/Application Support/Adobe/OOBE/PDApp/DWA/resources/libraries/ARKEngine.dylib
        /Library/Application Support/Adobe/OOBE/PDApp/DWA/resources/libraries/AdobePIM.dylib
        /Library/Application Support/Adobe/OOBE/PDApp/LWA/PWANative.dylib
        /Library/Application Support/Adobe/OOBE/PDApp/LWA/adobe_caps.dylib
        /Library/Application Support/Adobe/OOBE/PDApp/LWA/adobe_oobelib.dylib
        /Library/Application Support/Adobe/OOBE/PDApp/LWA/adobe_upgrade.dylib
        /Library/Application Support/Adobe/OOBE/PDApp/UWA/UWANative.dylib
        /Library/Application Support/Adobe/OOBE/PDApp/core/AdobePIM.dylib
        /Library/Application Support/DivX/Libraries/libDivXDesktopSupport.dylib
        /Library/Application Support/DivX/QtPlugins/accessible/libqtaccessiblewidgets.dylib
        /Library/Application Support/DivX/QtPlugins/iconengines/libqsvgicon.dylib
        /Library/Application Support/DivX/QtPlugins/imageformats/libqgif.dylib
        /Library/Application Support/DivX/QtPlugins/imageformats/libqico.dylib
        /Library/Application Support/DivX/QtPlugins/imageformats/libqjpeg.dylib
        /Library/Application Support/DivX/QtPlugins/imageformats/libqmng.dylib
        /Library/Application Support/DivX/QtPlugins/imageformats/libqsvg.dylib
        /Library/Application Support/DivX/QtPlugins/imageformats/libqtiff.dylib
        /Library/Application Support/DivX/QtPlugins/script/libqtscriptdbus.dylib
        /Library/Application Support/DivX/QtPlugins/sqldrivers/libqsqlite.dylib
        /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/WebKit.dylib
        /Library/Frameworks/MacFUSE.framework/Versions/A/Resources/Debug/libfuse.dylib. dSYM/Contents/Resources/DWARF/libfuse.dylib
        /Library/Frameworks/MacFUSE.framework/Versions/A/Resources/Debug/libfuse_ino64. dylib.dSYM/Contents/Resources/DWARF/libfuse_ino64.dylib
        /Library/Printers/hp/Frameworks/HPDeviceModel.framework/Versions/3.0/Frameworks /Core.framework/Versions/3.0/Libraries/libHPIOnetsnmp.5.dylib
        /Library/Printers/hp/Frameworks/HPSmartX.framework/Versions/B/Resources/lib/SxC FReader.dylib
        /Library/Printers/hp/Frameworks/HPSmartX.framework/Versions/C/Resources/lib/SxC FReader.dylib
        /Users/USER/Library/Application Support/AOL Desktop/Security/libnspr4.dylib
        /Users/USER/Library/Application Support/AOL Desktop/Security/libnssckbi.dylib
        /Users/USER/Library/Application Support/AOL Desktop/Security/libplc4.dylib
        /Users/USER/Library/Application Support/AOL Desktop/Security/libplds4.dylib
        /Users/USER/Library/Application Support/Firefox/Profiles/w5owlxqa.default/gmp-gmpopenh264/1.1/libgmpopenh264.dy lib
        /Users/USER/Library/Application Support/Google/Chrome/WidevineCDM/1.4.6.758/_platform_specific/mac_x64/libwidev inecdm.dylib
        /Users/USER/Library/Caches/com.apple.ScreenSaver.Engine/com.apple.vision/com.ap ple.vision.64FaceCoreCLKernel.dylib
        /mike's old computer/adobe applications/Adobe Version Cue/libpbodbc3.dylib
        /mike's old computer/adobe applications/Adobe Version Cue/libps-gcc2-v8_50.dylib
        /mike's old computer/adobe applications/Adobe Version Cue/libps-jni-gcc2-v8_50.dylib
        /mike's old computer/adobe applications/Adobe Version Cue/libps-pb-gcc2-v8_50.dylib
        /mike's old computer/adobe applications/Adobe Version Cue/libps-rw-gcc2-v8_50.dylib
        /mike's old computer/adobe applications/Adobe Version Cue/libps-util-gcc2-v8_50.dylib
        /mike's old computer/adobe applications/Adobe Version Cue/tomcat/webapps/ROOT/WEB-INF/components/com.adobe.bauhaus.nativecomm/res/VCF oundation.dylib
        /usr/lib/libgutenprint.2.0.3.dylib
        /usr/local/lib/libfreetype.6.3.16.dylib
        /usr/local/lib/libfreetype.6.dylib
        /usr/local/lib/libfreetype.dylib
        /usr/local/lib/libfuse.2.dylib
        /usr/local/lib/libfuse_ino64.2.dylib
    Installations
        Norton AntiVirus Application: 6/20/10, 10:21 PM
        Symantec Scheduler: 6/20/10, 10:21 PM
        Microsoft® Silverlight™ Browser Plug-In: 6/19/10, 8:25 PM
        Parallels Desktop 5 for Mac: 6/10/10, 6:02 AM
        MacFUSE Core: 6/10/10, 6:03 AM
    Elapsed time (sec): 317
    <Edited By Host>

  • Updated to firefox 4.0. since then my computer is very slow accessing the internet, websites and getting information from within a website.

    Over a week ago I updated my computer to Firefox 4.0. Since then my computer is very slow accessing the internet, websites and getting information from within a website. Also, a tool bar has shown up for YAHOO which I did not request. The old detailed tool bar for Firefox has disappeared. All that now shows for Firefox is the area to enter website urls and an area to enter topic for a Google Search.
    Many times I have to exit Firefox and re-enter it later to access the internet.
    Please advice what I need to do to get back to the speed I had with the older version of Firefox.
    Thank You,
    Dennis

    Over a week ago I updated my computer to Firefox 4.0. Since then my computer is very slow accessing the internet, websites and getting information from within a website. Also, a tool bar has shown up for YAHOO which I did not request. The old detailed tool bar for Firefox has disappeared. All that now shows for Firefox is the area to enter website urls and an area to enter topic for a Google Search.
    Many times I have to exit Firefox and re-enter it later to access the internet.
    Please advice what I need to do to get back to the speed I had with the older version of Firefox.
    Thank You,
    Dennis

  • Problem description: (MacBook Pro 15" late 2008, OSX Yosemite 10.10.2 installed, no pending updates) computer is running very slow - takes 2-3 minutes to open apps such as Pages, even when no other apps are open.  Randomly freezes and becomes unrespo

    Problem description:
    (MacBook Pro 15” late 2008, OSX Yosemite 10.10.2 installed, no pending updates) computer is running very slow - takes 2-3 minutes to open apps such as Pages, even when no other apps are open.  Randomly freezes and becomes unresponsive, requiring forced power down.  Randomly logs off.  Removed Kodak AIO software via Clean My Mac2, but BonjourAgent still there and requesting access.  Cleaned weekly with Clean My Mac2 and running Sophos AntiVirus. 2GB memory installed.  Currently 169.99 GB available of 249.2 GB capacity.
    Help?
    EtreCheck version: 2.1.8 (121)
    Report generated March 21, 2015 at 11:35:35 AM EDT
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (15-inch, Late 2008) (Technical Specifications)
        MacBook Pro - model: MacBookPro5,1
        1 2.4 GHz Intel Core 2 Duo CPU: 2-core
        2 GB RAM Upgradeable
            BANK 0/DIMM0
                1 GB DDR3 1067 MHz ok
            BANK 0/DIMM1
                1 GB DDR3 1067 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 59
    Video Information: ℹ️
        NVIDIA GeForce 9400M - VRAM: 256 MB
            Color LCD 1440 x 900
        NVIDIA GeForce 9600M GT - VRAM: 256 MB
    System Software: ℹ️
        OS X 10.10.2 (14C1514) - Time since boot: 0:13:37
    Disk Information: ℹ️
        Hitachi HTS543225L9SA02 disk0 : (250.06 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 249.20 GB (168.91 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        HL-DT-ST DVDRW  GS21N 
    USB Information: ℹ️
        Apple Inc. Built-in iSight
        Apple Inc. BRCM2046 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple, Inc. Apple Internal Keyboard / Trackpad
        Apple Computer, Inc. IR Receiver
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /Library/Extensions
        [not loaded]    com.leapfrog.driver.LfConnectDriver (1.11.1 - SDK 10.10) [Click for support]
        [loaded]    com.sophos.kext.sav (9.2.50 - SDK 10.8) [Click for support]
        [loaded]    com.sophos.nke.swi (9.2.50 - SDK 10.8) [Click for support]
            /System/Library/Extensions
        [not loaded]    com.leapfrog.codeless.kext (2) [Click for support]
    Launch Agents: ℹ️
        [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [running]    com.kodak.BonjourAgent.plist [Click for support]
        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
        [running]    com.sophos.uiserver.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.adobe.SwitchBoard.plist [Click for support]
        [loaded]    com.leapfrog.connect.authdaemon.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac2.Agent.plist [Click for support]
        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
        [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]
        [running]    com.sophos.common.servicemanager.plist [Click for support]
    User Launch Agents: ℹ️
        [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Click for support]
    User Login Items: ℹ️
        Dropbox    Application  (/Applications/Dropbox.app)
    Internet Plug-ins: ℹ️
        AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 [Click for support]
        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
        AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 [Click for support]
        AmazonMP3DownloaderPlugin1017265: Version: AmazonMP3DownloaderPlugin 1.0.17 [Click for support]
        JavaAppletPlugin: Version: Java 8 Update 31 Check version
        AmazonMP3DownloaderPlugin: Version: AmazonMP3DownloaderPlugin 1.0.17 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        iPhotoPhotocast: Version: 7.0 - SDK 10.8
    User internet Plug-ins: ℹ️
        CitrixOnlineWebDeploymentPlugin: Version: 1.0.94 [Click for support]
        Google Earth Web Plug-in: Version: 6.0 [Click for support]
    Safari Extensions: ℹ️
        AdBlock
        Disconnect
        Add To Amazon Wish List
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
        Java  [Click for support]
        Tuxera NTFS  [Click for support]
    Time Machine: ℹ️
        Skip System Files: NO
        Mobile backups: OFF
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 249.20 GB Disk used: 80.29 GB
        Destinations:
            Backup [Local]
            Total size: 63.67 GB
            Total number of backups: 1
            Oldest backup: 2015-02-23 16:16:08 +0000
            Last backup: 2015-02-23 16:16:08 +0000
            Size of backup disk: Too small
                Backup size 63.67 GB < (Disk used 80.29 GB X 3)
    Top Processes by CPU: ℹ️
             5%    WindowServer
             1%    loginwindow
             0%    AppleSpell
             0%    SophosUIServer
             0%    SophosAntiVirus
    Top Processes by Memory: ℹ️
        118 MB    InterCheck
        101 MB    SophosScanD
        60 MB    Dropbox
        54 MB    mds_stores
        41 MB    SophosAntiVirus
    Virtual Memory Information: ℹ️
        49 MB    Free RAM
        682 MB    Active RAM
        652 MB    Inactive RAM
        315 MB    Wired RAM
        1.49 GB    Page-ins
        2 MB    Page-outs
    Diagnostics Information: ℹ️
        Mar 21, 2015, 11:18:52 AM    Self test - passed
        Mar 21, 2015, 10:53:03 AM    /Library/Logs/DiagnosticReports/SophosUIServer_2015-03-21-105303_[redacted].cra sh
        Mar 19, 2015, 07:59:03 PM    /Library/Logs/DiagnosticReports/CalNCService_2015-03-19-195903_[redacted].crash

    Linc Davis wrote:
    Slow performance after installing Yosemite on an older Mac is often caused by inadequate memory. Although you can install the upgrade on a Mac with 2 GB of memory, experience has shown that at least 4 GB is needed for full performance.
    Select About This Mac from the Apple menu. If you have less than 4 GB of memory, and your model has upgradable memory, install as much as it can take, or at least that much. Any reputable RAM vendor will have a web form in which you can select the Mac model and be directed to compatible parts.
    Memory in the MacBook Air is not upgradable. If that's what you have, you should restore the previous system from a backup, or replace the machine. Ask if you need guidance.
    The Etrecheck report clearly shows that SylvieRose has a Macbook Pro, not a Macbook Air and that there are only 2 GB  RAM installed.  The Etrecheck report can be very informative if one takes the time to examine it. 
    Ciao.

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