Computer was wiped out and then reinstalled...never got to back up music

my dad redid my computer becuase my sister got a virus from aim and he knew she was on my list so he wiped out both of our computers and i never got a chance to save my files...i have all the songs that were in my library on my ipod now but how do i get them into my new library...i mean even the songs i have bought from itunes are not going on and i tried with the help site...so now i am asking someone out there to help me out

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HT1338 I had to reinstall my system because I was locked out and now I can't get back any of my purchased applications, not a On my account it shows the newest software purchases. How can I get them back after reinstalling my entire system with an older d

I have a MacBook in Japan. I had to reinstall my system using an older version of the disc that came with my computer because I was locked out and now I can't get back any of my purchased applications, not any of the software updates. On my account it shows the purchases. How can I get them back? None of the websites, such as iTunes seem to explain that...
Thank you in advance,
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Go to an Apple store or authorized Apple service provider.

Is there a way to import your entire music library from an iPod classic into iTunes on my PC? PC was wiped out and my iPod is the only complete library copy I have.

My PC hard drive was wiped out and I am rebuilding my Windows 7 system. The only complete library I have of my music is located on my iPod classic. Is there a way to import the library from my iPod into a new iTunes library on my PC? I was told if I connect my iPod to the PC, ITunes will try to sync with the iPod and wipe out the library on the iPod.

Here is a User Tip from fellow Support Community member turingtest2:
TT2's iOS device to build iTunes library
Cheers,
GB

Is it possible to wipe out iMac with ML upgrade and THEN reinstall SL from disk, back up with TM?

Iv'e been going round and round with my iMac ever since Genius bar employees "upgraded" me to ML while replacing Seagate HD per the recall. THis is a late 2009 27-inch iMac that came with SL.
What I think might solve this once and for all is to completely wipe out the hard drive and THEN reinstall SL from the disk that was shipped to me by Apple.
Here's what has happened thus far:
1. iMac was working fine, but per emails from Apple, replacing the Seagate HD that came with the computer was advised. Made appt, took it in after backing up to external hard drive.
2. Picked up the iMac first week of August. Found that they had upgraded me to ML.
3. Proceeded to put back contents of backup from July 27 (before the hard drive was replaced, all saved in SL).
4. Immediately after back up was reinstalled, realized that iPhoto contents (ALL of my saved files/photos, movies, etc, both work and personal) are inaccessible. Also, fan will not stop running (and this is true even when there is no user signed in, ie, no CPU-intensive programs running). Programs that worked in SL no longer work with ML (iWeb, etc).
5. Have been in contact with Apple numerous times, and finally got a senior tech to work with me via phone. I had a SL disk borrowed from a friend (the 27-inch was a replacement for original iMac that was defective and never received any install disks with new iMac Jan 2010). Per instructions from Apple tech, backed up iMac, then tried to reinstall with SL disk. When the progress wheel only kept spinning, he said that the disk I was using must be incompatible and I waited for a replacement SL install disk to be mailed to me.
6. Called back when I got the new SL disk, and then we tried it again. When the progress did the same thing, ie just spinning, Apple tech said that I must have a hardware problem and he instructed me to make another appoitment with the Genius bar. I did that and am supposed to take it in tonight.
7. Apple tech said it must be a hardware problem, that the super drive would not read the install disk, BUT, the super drive (actually both of them, one inside the machine, one external super drive purchased separately) has no problems reading audio CDs. It is ONLY the SL reinstall disk.
That, along with the continually running fans that have also been deemed by Apple tech to be bad hardware (which were both fine before the upgrade to ML) make me think that it is the ML software that does not work properly with this late 2009 iMac. It was designed for SL, not ML.
I suspect that if the hard drive on the iMac is completely wiped clean and SL then reinstalled with the disk that was mailed to me, this would put my machine back in order with SL as the OS.
I'd like to try that BEFORE I take this iMac back to the Apple Store. I have the back up from July (before ML was put on as the OS) and that's what I'd like to put back on. I can more easily save jpegs that were savde after ML was put on as the OS than I can save everything (one by one) that was on this iMac from Jan 2010 till July 2013.
Is there anyone who can give me a yes or no, whether this would work or not? Wipe it all out, start fresh with a new SL installation and back up from that July 2013 backup?

Yes it is. That is why you got a set of reinstal disc with your Mac. For just this purpose.
But if you have a 2009 model it might of come with Leopard. But you should still be able to use that reinstall disc or the retain Snow Leopard DVD you used to upgrade to SL to restore your Mac from a Time Machine backup.
First you need to boot the system from either the original reinstall DVD or the retail SL DVD and use Disk Utility to Repartition the drive as One Partition. you MUST do that to get rid of the Mt Lion Recovery HD partition. Once that is done there should be an option to Restaore your Mac from a TM backup. Have the backup drive connected before you start the system from the Reinstall DVD, either of them whichever you chose.

My computer was wiped clean and my backup didn't work properly, can I get my purchases back?

I had a nasty virus and my computer was wiped clean.My backup didn't backup properly so I only have folders, no files Can I recover any of my itunes that I had purchased? If so how?

Yes. Set up the new iTunes on your omputer, utorize it, then just log in to the iTunes Store with the Apple ID you used and select Purchases fom the Quick Links side bar on the right. Go thru all the tabs to download again for free.

You *come into my screen and say "Update to the latest!!" I do, my old version is wiped out and then you show a message, "This version of Firefox is not compatible with your OS X"

You * pop into my screen and say "Update to the latest, Firefox 4.0!!"
I do, and my old version is wiped out.
Then you show a message, "You can't use Firefox 4 with this version of Mac OS X"
Are you certified idiots!!
Why don't you check the version of Mac OS X before spamming my screen with your stupid exuberance, as I say, *!!
What do I do m]now that I lost all me passwords, etc., etc.??
''Edited for language - TonyE''

You can get Firefox 3.6 from http://www.mozilla.com/en-US/firefox/all-older.html

HP Pavilion dv6 7039tx Notebook-It was working fine and then it suddenly got stuck during startup.

I own a HP Pavilion dv6 7039tx Notebook. The OS is Win 7 64bit. I made 4 partitions after formatting the 1TB HDD as the C drive would not reduce to the 40GB size I wanted through disk management.
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Thanks!!

Hi RanSri,
I understand you are having issues with the HP Pavilion dv6 7039tx Notebook.
You can restore it to a previous time when it was working correctly.
This link for windows working correctly.
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c01835735&lc=en&product=5277768&tmp...
Use this link if Windows does not open normally.
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c01835735&lc=en&product=5277768&tmp...
Hope this helps.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

My itunes library has been compromised. How do I unistall itunes and then reinstall intunes from na back-up copy?

We could not locate some files on iTunes. We asked a friend to help and now almost all of our library is gone, apps, books, downloaded songs, etc. The only items in our library are purchased songs. We don't even have an updated version of iTunes.

See Empty/corrupt iTunes library after upgrade/crash and Troubleshooting issues with iTunes for Windows updates.
tt2

. If I reset my computer thereby wipeing out firefox brower and then reinstall it later, will firtefox remember my bookmarks? I really do not want to loss my bookmarks. Thanksn

will firefox remember my bookmarks after i reset my computer to original factory settings, then reinstall firfox again?

Whatever you are doing I recommend you manually back up your bookmarks. It may then make sense to keep such bookmarks on removable media, or maybe somewhere else: another computer, or even as an attachment to an email.
* see [[Backing up and restoring bookmarks]]
Trying to answer your question <br>that possibly depends on what you have in mind when saying <br> ''"If I reset my computer thereby wipeing out firefox brower and then reinstall it later"''
If you restore the computer to the state it was in when bought, you will loose your bookmarks; and I imagine an awful lot of other things will also disappear; whilst all sorts of annoying freebies will probably come back.
If you ordinarily '''reinstall''' Firefox, but do NOT use the delete personal settings (or however it is worded) option, then Firefox will attempt to retain your bookmarks

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HT201407 When I did the latest update, my phone was wiped out completely. My laptop that I had everything on, crashed. I have a new laptop, tried to update on it and of course i couldn't without deauthorizing my account then reauthorizing. I need help!

When I did the latest update, my phone was wiped out completely. My laptop that I had everything on, crashed. I have a new laptop, tried to update on it and of course I couldn't without deauthorizing my account then reauthorizing. I need help! I want my ringtones and picturesd back, and can't get them. Does anyone know how to do this given my situation?
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cathorio wrote:
I recently changed my lap top. My problem is the new lap top won't accept my apple I D it asked me to sing up for a new one which I did.
I am puzzled by this. The laptop doesn't need the Apple ID - but iTunes does. I could be missing something but ....
Why would you not be able to use your existing Apple ID and iTunes account on a new laptop? If you authorized the computer - you should be able to use your existing account - unless you already had 5 computers authorized with the existing ID - and that was why iTunes would not accept the ID. However, I'm sure that you would have received a popup message from iTunes telling you that you had reached the limit.
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TS5376 Does uninstalling and then reinstalling iTunes affect the number of authorized computers listed for my account? When I reinstall, is iTunes considering my computer a new authorized device even though it was installed before??

Hello,
When trying to install the recent iTunes update, I got the Error Message "Program can't start because MSVCR80.dll is missing from your computer." Apple's recommended solution involves the step of uninstalling and then reinstalling iTunes on my laptop. I'm concerned that when I reinstall, iTunes will think it's a new device and use up one of the 5 device authorizations the iTunes accounts allow. Do I need to do anything in particular to prevent that? If yes, what should I do?
Thank you.
Katya

Actually, I'd use the following user tip rather than the Apple document as a guide. (At the time I'm writing this reply, the user tip is much better organised, more accurate and way more up to date that the Apple document.)
Troubleshooting issues with iTunes for Windows updates
In the normal course of events, and uninstall/reinstall doesn't affect your number of authorisations on a computer. Usually, it requires a serious hardware change (like a new hard drive or motherboard), or a BIOS update, or an upgrade to a different Windows operating system to confuse your iTunes and make it think that it is now installed on a different computer before you end up using extra authorisations for the same operating system for the same computer. (So if you ever have to do things like major hardware changes, or BIOS updates on the computer, deauthorise the PC first, and then reauthorise after the change has been carried out.)

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Eustace, thank you so much for writing back. I will try what you suggested!!
thx for your reply - apparently when I went to the Apple store a long time ago, they restore maybe photos and itunes etc from my external hard drive (passport). I guess at that time they reinstalled an earlier operating system than my macbook came with and that somehow corrupted FileVault. apparently there was no sparse bundle (whatever that is) for my old admin account and they said that ever since the install of the older OS that it was actually NEVER backing up anything in my admin account.
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Computer was wiped out and then reinstalled...never got to back up music

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