Computer will not boot up. Not even in safe mode.
As of yesterday my Mac book pro will not start up. It will not go past the gray screen with the apple and spinning timer indicator. When I try and start up holding shift to enter safe mode it will not start up either. I have tried turning It on and off many times. I am not sure what to do or what the problem might be. Running OS 10.7.
Any ideas?
The following support article is somewhat outdated. Where it refers to booting from an installation disc, you should boot from your recovery partition (if running 10.7 or later) by holding down the key combination command-R at the chime. If your startup volume is encrypted with FileVault, you’ll have to unlock it in Disk Utility before you can do anything with it.
Mac OS X: Gray screen appears during startup
Similar Messages
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Can't Boot after crash, even in safe mode!
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But now it won't boot even in safe mode with all USB peripherals detached (including the hard drive that I might have been copying from).
In and out of safe mode, I get the same behavior. After the sound and the grey apple appear, there is also a progress bar, which I don't recal seeing before. It takes about 30 seconds and the progress bar advances about 10-15% of the way and then just power's off.
Is it the main disk drive?
This is an iMac that is several years old with all of software update applied. I don't believe that any software updates were applied recently. I assume that the 10.6.3 update was installed.
Is it the main disk drive?I had the same problem on my MacBOOk Pro and iMac on 14th April - i had to reformat the harddisk and could restore from my Timemachine backup to the last 10.6.2 state only. Both happended after updating to 10.6.3. But my laptop was sluggish. Based on feedback, I reformatted my hard disk and carried out a fressh installation from my snow leopard disk (10.6) and updated it to 10.6.3 using the 10.6.3v1.1 combo update about a week back. The machine was definitely faster - but yesterday, the same problem reoccurred - the machine froze and would not boot even in safe mode. Repairing the hard disk using the boot CD did not work either. Just now I reinstalled Snow leopard from the OSx CD - it has replaced the OS and left all apps and data intact. I have upgraded it to 10.6.2 only.
My desktop iMac has been running without problems on 10.6.2 for the last 3 weeks. In my opinion, the problems of freezing (reported by others) and this one here are all related to boot sector corruption due to some problem in 10.6.3. There have been some reports suggesting that after 10.6.3, the CPUs are heating up more. The CPU temp was close to 70 deg C when on 10.6.3 - it maybe that some change after the update makes the processor overrun leading to this boot sector corruption - it generally happens slowly over days or weeks slowly accumulating to a break down point.
My suggestion from my experience over the last one month, is stick to 10.6.2 - don't update to 10.6.3. I am hoping Apple will fix the problems in 10.6.3 update soon. -
2007 Mac Pro will not boot, even in safe mode
Hello,
I have a Mac Pro purchased in 2007 that had been working well up until a few months ago. I had trouble with Microsoft Word 2008 repeatedly crashing; I repaired the hard disk and moved up to Word 2011, and the problem seemed to resolve.
Yesterday, the machine crashed, and I am not able to start it up, even in safe mode. I have tried resetting the SMC and NVRAM/PRAM, removed and cleaned the graphics card (NVIDIA 7300 GT), and removed the 3rd party RAM I installed at least 2 years ago.
When booting to the internal hard drive, the Apple logo will show, then a blue screen followed by a gray screen with a frozen cursor. When I boot to an external hard drive or the OSX Leopard install DVD, the screen flickers like below:
When I tried to boot in safe mode while holding shift + command + V, the safe boot froze after reading:
panic (cpu 2 caller 0x2abf6a): kernal trap at 0x0029a4bc, type 14= page fault, registries:
[4 lines of 2-3 letter acronyms and numbers]
Error code: 0x00000000
I am thinking of buying a new graphics card (ATI Radeon 5700), but I want to be sure (as much as possible) that will solve the problem I am having. Any suggestions would be very much appreciated!
Thank you,
Cherylreplace the system drive
always clone your system
yes dump the 7300 if you plan to keep using it and use Lion
A clean install would be nice start, on say 120GB SSD or something too
And 2x2GB FBDIMM set is $30 if you need a set
AHT is on your OEM DVD from 20007
dust, temps and air flow is also important -
MacBook will not boot (does not pass apple gearwheel stage)
After experiencing a freeze on my computer (couldn't access even force quit to unfreeze), I hard shut down my computer. When trying o restart, it would not pass the apple and gearwheel page, eventually the apple turned to a circle with the slash through, I think means the system will not load? I have inserted the osx DVD ( snow leopard, this system is about 2 years old) and performed disk utility to check that the hard drive is not faulty. I repaired the disk since it said there were issues (minor I think since it took very little time to repair, 7 minutes about ). Still, the issue of not loading persists. A additional problem now is that I cannot eject the osx DVD, now the computer will always boot to this DVD. Could this be am issue with another hardware component? For a while I have had a battery warning, but since the battery did not seem to be in trouble, and the MacBook continued to be useable I ignored the warning, and it had been warning me for white some time without any obvious problem. Could this be the problem now? The computer seems only to boot to the disc when it is connected to the power source.
You shouldn't have waited until now to back up. You'll lose all your files eventually if you don't. Before you do anything else, get hold of an external hard drive that you can use for backup. While booted from the DVD, but before reinstalling, select Utilities > Disk Utility from the menu bar and make a backup according to the instructions linked below. If all goes well, you won't need it. After you're back up and running, set up a permanent backup solution using Time Machine.
Mac OS X v10.5, v10.6: How to back up and restore your files -
Iphoto book will not upload even in safe mode when trying to buy book, any suggestions on how to complete the "BUY BOOK" process?
Make a temporary, backup copy of your library if you don't already have one (Control-click on the library and select Duplicate from the contextual menu) and apply the fix below:
Fix #1
Launch iPhoto with the Command+Option keys held down and rebuild the library.
Since only one option can be run at a time start with Option #1, followed by #3 and then #4 as needed.
After each run thru the repair process see if you can create a PDF file of the book as described in this Apple Document: iPhoto '11: Preview a book, card, or calendar before you order or print it. If you can try ordering the book. If you can't finish trying all of the otpions and then boot into Safe mode and try there.
OT -
I have downloaded the latest Security Update from the Apps store, TWICe and neither time has it taken when installing. I then kept clicking and found a version specific to Mountain Lion, which I downloaded. That didn;t take on installation either, not even in Safe Mode. I have a VERY small amount of GB's per month (10 GB) and am increasingly frustrated with having tod ownload stuff that doesn't seem to work. AND the #1 hovering on the App symbol in the dock drives me nuts. Especially after downloading the same update now THREE TIMES?! Can anyon e help me to understand what's going on, or indeed how to make this thing work?
Same here.
Using AppStore twice: "unknown error"
I thought it might be because the AppStore installation didn't have access to my system keychain for administrator privileges, so I downloading manually, opened the DMG and ran the installer. I got the prompt for my password and the installer went almost to the end, including the "optimizing" step, but still same result:
The installation failed
The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.
MacBook Pro 15"
OS X 10.8.5
2.2 GHz Intel Core i7
8 GB 1333MHz DDR3
So how does one contact the manufacturer?
Since upgrading to Mountain Lion, I have noticed many more application crashes (on launch, on quit or at random times), spinning beachballs and use of the Force Quit hotkeys. Maybe Apple should pay more attention to its computer business instead of playing in the fashion biz. -
Mac Pro won't boot up, not even in safe mode.
Problem: Mac Pro having severe lag issues. Added more ram, removed Kona3, etc., nothing. Tried repairing with disc warrior but unable to repair startup disc unless booted from disc warrior disc. Won't boot up from disc warrior disc so set startup disc to the disc warrior disc. Now comp won't boot up, not even from safe mode. Any suggestions?
Boot from your OS X install DVD.
You always need to have a 2nd backup you can boot from, or an emergency (only) boot drive.
Disk Warrior does not have 10.5.2+.
If you can't do anything, zap pram, see if that helps. Or pull your drives and boot from your DVD. Setup OS X on a FW drive.
And of course, always always have at least two backup sets of your system; and sets of your data - so one set at least is always off line.
http://www.geocities.com/texas_macman/pram.html
http://docs.info.apple.com/article.html?artnum=2238
http://www.apple.com/support/macpro/
http://www.thexlab.com/faqs/datacorruption.html
Issues with OS X and with Installing
http://support.apple.com/kb/TS1541
http://support.apple.com/kb/TS1388 -
Tabs will not close no matter what, even in safe mode.
For less than a day now I have not been able to close any of my tabs. Clicking the X besides them, right clicking them and selecting close, and CTRL + W will not work. The problem persists even in safe mode.
hi refer to
* [https://bugzilla.mozilla.org/show_bug.cgi?id=899011
Bug 899011 - Firefox Nightly 25.0a1 (2013-07-28) - Can't close any tab with the explorer shell replacement bbLean installed ]
remove the application bblean and try again, that program is not in active development anyways (last activity on the sourceforge page, 2009) -
Each time I connect my iPad to computer, the pop up screen on the computer will show another name not my iPad name. The name shown on iTunes in device are is my iPad name. How would I rename it? Please help!
Gotcha, sorry, I'm guessing you are referring to Windows Autoplay. This should do it:
Type regedit into your search bar and bring up Registry editor. Go to the the very top with My Computer. Now go to Edit and Find. Type in the whole offending name that is bugging you, i.e. Soandso's iPhone and hit find. After it searches your registry and finds the first name select it and Edit the Name. I copy/pasted it for all the next steps. After you have found the first name don't stop there. Use F3 to find next Name in registry and So on and so fourth until you have replaced every offending name in your whole registry with the Name you want to show up i.e. Tom's iPhone or whatever? Repeat all of these steps if you have more than one name showing up in your devices? Worked 100% for me. Close regedit and reboot (very important for changes.) Plug your iPhone back in and enjoy all your names back to normal. -
As stated above, firefox loses my profile every time I restart the computor. I have created new profiles and changed the location and changed it back again to no avail. I now want to just restart firefox in default mode but the default button does not appear, not even in safe mode.
Yes. Sorry, I should have mentioned that there have been several reboots involved during the troubleshooting.
I am running Firefox in an admin level account in this case - so, there shouldn't be any permission issues there.
I have tried shutting down both the desktop firewall software, and the anti-virus, and the problem still persists exactly as described. (Obviously, I disconnected the system when I did that [smile].)
All other software on the system that I have tried, interacts with the file dialog just fine ... so, I don't think it is anything central like some corruption associated with the file dialog itself.
As I said, it is most perplexing. -
My computer will only boot off it's drive in safe mode
Short Story...
My computer will only boot in safe mode and in normal mode displays grey apple that turns into a grey cross. Surface scan in techtool pro 4.5.1 passed
Long Story... (all the issues I've had as they are all back to back and most likely cause by what sloved the previous one).
When i first got my macbook i already had a 500gb hdd in my macmini running 10.6 (or 10.6.1 I forget) and as soon as a had the macbook running off this drive it would give me one error for each and every movie file that was visible (in an open folder or on the desktop) saying quick look helper had unexpectedly quit. I tried everything and for some reason ended up changing all the permissions on the computer which royally screwed it up. anyway after repairing permissions in disk utility the error messages stopped but shortly after start up it was giving me a couple of dozen error messages saying something about .kext's (if requested i can supply full text of this error message) so i tried reinstalling the OS and since in 10.6 there is no archive and install (without messing around in terminal) i just ran the snow leopard disc which brought me back to 10.6 then I upgraded to 10.6.2 and restarting a couple of times over a day or so. After a few restarts I found the computer wouldn't start (it chimed, loaded up the apple symbol and loading wheel and then after a few minutes replaced the apple symbol with a crossed circle) I tried running the snow leopard disc again and this time not upgrading but after about 3 restarts the same thing happened. now i can only start up in safe boot mode or off my backup drive which still displays a few dozen of the .kext errors at start up. Sorry about the length of this description I would appreciate absolutely any help or ideas.Tezz wrote:
Short Story...
My computer will only boot in safe mode and in normal mode displays grey apple that turns into a grey cross. Surface scan in techtool pro 4.5.1 passed
I would try troubleshooting your problem [using the steps given by Apple here|http://support.apple.com/kb/TS1892]. -
Office 2013 Home & Business Edition - None of the application (Word, Powerpoint, Excel or Outlook) is opening, not even in safe mode.. I tried to run the application in compatibility mode by right clicking the excel.exe and choosing the compatibility
mode, still no success. It is installed on Windows 7 Professional SP1. All the latest updates are already installed. I have also tried Microsoft fixit, but still no Success. Please help!!I'm so sorry that I forgot the Office programs even not open in safe mode and provide useless information in my last reply.
The problem persists when we perform a Windows clean boot, right?
Were the Office programs suddenly not working? Or it just can’t be open after you install it? Did you get any error message?
If you haven’t try a repair of your Office installation, we can try it to check the result:
http://office.microsoft.com/en-us/project-help/repair-office-programs-HA010357402.aspx
In addition, try to use Event Viewer to see if we can get some useful error log about this problem. See:
http://windows.microsoft.com/en-us/windows/open-event-viewer#1TC=windows-7
Regards,
Steve Fan
Forum Support
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MacBook Pro has a grey screen with circle and slash and will not start up or start into safe mode.
MacBook Pro has started to get a grey screen with circle and slash and will not start up or start into safe mode. This happened once previously, however, it allowed a safe mode reboot and then worked for a week or so. While utilzing the machine, it started with the spinning beach ball for about 5 minutes, went into a shut down mode and then rebooted and came back up with the grey screen with a circle and slash after a few minutes. For the past three days it has been stuck and will not allow it to boot into safe mode. Any idea or suggestions?
Try starting the MBP with the OPTION key down. If you see two HDD icons, select the recovery Icon. From the 4 option menu, select Disk Utility. Select Disk Utility>First Aid and run Verify and Repair.
If you cannot get into the recovery partition, make an appointment at an Apple store genius bar.
Ciao. -
I recently had to get a new computer.It required me going from windows xp to 7 I am trying to put it one the new computer but I get following message Windows installer could not be accessed could be in safe mode.How do I get around it? need it to charge my ipod on my computer.
I have used PCs for years, and still do at work. But, last year my wife bought me a 15" MBP with the anti-glare screen (I was getting ready to buy for myself). It took me all of 1 week to completely get used to the UI for OS-X, and now I really prefer it over the Win7 UI. I have no experience with Win8. Here are my thoughts:
1) You can get a good computer using either a Win8 machine or a Mac.
2) You will pay less for an equivalent PC. But not as much less as some would have you believe. You need to take into account the all aluminum body of the Mac (vs most PCs being plastic) and the size of the display. And, don't forget that there is a lot of bundled SW on the Mac that you will actually find useful and would have to purchase for the PC.
3) You can probably do everything you need on the PC platform with the right SW (you probably already know this since you are using one already).
That said, I think some things are easier on the Mac. For example, GarageBand is a standard part of the Mac SW installation. I got up and running recording directly from my bass into a track with a song imported from iTunes on another track in a snap. I only had to purchase a Jam adapter ($99) for the bass so I could come in over USB instead of using the audio in port (which did work, by the way). You can do the same on a PC, but you have to purchase the SW from somewhere. And, it probably isn't cheap.
I use VMware Fusion to run those Win programs I already owned because it was much less expensive to buy Fusion than to replace them.
I would not return to a PC for my own use, given a choice. But, I would be very careful about getting my wife a Mac without careful thought as she is not as tolerant of learning new things as I am.
So, there you go. -
I´m unable to authorise my purchases download from itunes store, and the SC itunes file wouldn´t be deleted (prompts not allowed) , even in safe mode. Does anyone experienced the same error? Any solution other than posted? Thanks.
Just in case we're dealing with file/disk damage here, try running a disk check over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you delete the SCInfo folder now? -
Firefox won't start (not even in Safe Mode) on Windows 7 x64
I am Running Windows 7 x64 and Firefox 3.6.15.
Since the day before yesterday I am unable to start Firefox. Even in Safe Mode it just won't start.
I click the Firefox icon, the mouse cursor changes to indicate the computer is doing something. After 3 seconds or so the mouse cursor again changes back to its default state. Nothing else happens.
The Task Manager in Windows shows me that an instance of firefox.exe is running, but I see no Firefox window.
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There isn't even a warning about one instance of Firefox already running.
What I have tried:
I have uninstalled Firefox, removed all the Firefox files and folders from c:\users\username\AppData\Local and Roamning. I re-downloaded the 3.6.15 installation package and re-installed.
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Is there a solution for this problem without uninstalling OpenText NFS Solo 14?
I need the NFS Server at work.
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