Computer will not communicate with router when i try to install upgrade software

I downloaded the upgrade software for a firmwire upgrade and when I type in the 192.168.1.1 address in my internet browser address bar, I do not get connected with the router so I can do the upgrade.  I pushed the reset button on the router after I downloaded the software like the manual instructs.  The connection keeps getting interrupted for some reason.

What is the Model no of the router...?
Unplug the modem from the router..Only connect the computer to the router on ethernet port1..Hard-reset the router for 45 seconds,power cycle the router and check the ip address you are getting on the computer.
IP Address should be 192.168.1.x, Subnet Mask : 255.255.255.0, Default Gateway : 192.168.1.1...If you get the above mentioned IP Address, Subnet and Gateway Address then you should ping the Gateway, type ping 192.168.1.1 and press Enter..If you get 4 replies then,Open an Internet Explorer browser page on your wired computer(desktop).In the address bar type 192.168.1.1 and press Enter...Leave Username blank & in Password use admin in lower case...
Use Internet Explorer to upgrade the firmware.

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