Computer will not fully shut down
I go to the apple sign in the upper left hand corner and click on shut down. When prompted with the countdown I go ahead and select shut down. I wait a few seconds and seemingly my computer shuts off. But I come back anywhere from an hour to a day later and it is still on ( the light is still glowing). I click on the space bar key and the screen pops up with the message "are you sure you want to shut down". Any suggestions? Thanks!
Do you close the top before it is completely shut down?
Because if you do, that puts it to sleep, even if you have
selected "shut down".
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Macbook Pro will not fully shut down!
Recently my MacBook Pro will not shut down. It looks as if all programs close, the dock disappears, the desktop clears, and then there is the circle of dashes that comes on when the MacBook is turning on. The circle of dashes (I'm sure there's a better name for this!) just keeps going round and round. It will go forever. Eventually I hold down the power button to shut it down. My software is up to date. What's going on?
or if you have another mac with no problems stick that sucker in T mode with a firewier and go throw disk utility from there.
or if you go throw the installation disk dont fully install it as soon as you see the word utility on your tool bar. then hit repair disk.
Message was edited by: teck help -
Ff 33 does not fully shut down
My FF v 33.0 stays open in processes under task manager.
All my other browsers do fully shut down.
I have reloaded FF on my virus/malware free computer but FF will not completely shut down.
Very annoying.
Please helpHello,
Try opening in [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] and see if the browser closes properly after opening in that. Safe mode is a troubleshooting mode that turns off some settings, disables most add-ons (extensions and themes). Since Firefox has trouble closing, make sure that it is not running in your Task Manager before opening in Safe Mode.
If Firefox is not running, you can start Firefox in Safe Mode as follows:
* On Windows: Hold the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
When the Firefox Safe Mode window appears, select "Start in Safe Mode".<br>
[[Image:Safe Mode Fx 15 - Win]]
''To exit Firefox Safe Mode, just close Firefox and wait a few seconds.''
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] article to find the cause.
When you figure out what's causing your issues, please let us know. It might help others with the same problem. -
My iTunes, which is the latest version, will not stay shut down. No matter how many times I exit the software, it automatically starts back up. And NO, there are NO iPods plugged in. It's very annoying and is slowing down our desktop immensly. I've tried to find a setting to change it but I'm not a computer/iTunes expert. Can anyone help??
try holding the home button and off button at the same time for about 10 seconds, it should restart
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MacBook Pro (OS X 10.9.1) calendar continues to "connect to server" and will not allow shut down or restart. Force quit worked. How can I make this calendar usable? The problem began after I updated to Maverick.
babowa, it seems like it is using Fuse & NTFS, so I don't think it's the classic WD + 10.9 mess, but extra WD tools & drivers can still break things MtTran.
MrTran, if you must use unsupported disk formats on your Mac you must also consider actually paying the developers that made the trial software.
It's probably a good idea to follow the developers removal instructions, reboot & then install one tool at a time.
MacFuse, FuseOSX, NTFS-3G are all likley to confict if you run older versions so you need to be sure you are using the latest version. I can't remeber which one depends on the other, so you will need to read the manuals.
When the disk is readable copy the data to another disk. You could probably do this from a Linux distro or Windows if OS X won't do it.
If you insist on only using the trial versions you will need to reinstall Mac OS, copy data off this disk & reformat it.
Is there any good reason for not using the Mac HFS extended format? -
ThinkpadYoga does not fully shut down or restart, only display off.
hello lenovo helpers community
Everytime I want to shut down or restart my Thinkpad Yoga (11e, running on Win 8.1. Pro), it doesn't fully shut down. The display turns off, but the red LED light remains on and I can hear the vents running.
No matter how long I wait, it doesn't turn off. I always have to force the shut down with the power button on the side. This is really no solution.
I have tried a couple of things that are recommended online, but so far, nothing helped.
Examples of things I tried: power button options, energy options, registry, cmd shutdown -s -f -t 5, scanned virus etc., looked at the autorun list, registry scan (although I didn't really have high hopes on that one), updated all drivers and Win 8.1. Pro, ..
Please help me, thank you!
Best, Isahello again
well, I don't mean to offend anyone, I'm really sorry if I did! The mere fact that you took the time to reply tells me that you care a lot about this. So I will take the time to set this straight, as well.
I did only have the experience with the German customer service hotline which, too, might be a factor. When living in the States for a couple of years I learned what service was truly all about, coming back here (to Germany) wasn't easy
Either way, I base my feelings about the German Lenovo CS not on the fact whether or not they could help me, but on how easy it was to reach someone who would try to fix my laptop for more than just five minutes and how fast I was asked to send the laptop in, especially after I told them that that would be the last option (I live in the countryside and getting to the next post office or Lenovo service partner would require at least a 2 hour drive and I don't have a car).
The M.Windows CS was nice and actually took 2 hours (!!) to figure out what was wrong via remote control, and gave me a couple of numbers to call in the area, that might be able to send someone over. So, although he couldn't help me, I felt like he really tried and took my situation into account.
I agree, that the final issue was hard to guess and also that it is weird that error notices were disabled. No one really knows though. Maybe just one with a hickup
I will not give up on lenovo though, promise -
Adobe Reader does not fully shut down
After closing all PDF documets, Adobe Reader remains open. The Processes Tab in Windows Task Manager typically lists multiple instances of AcroRd32.exe after I close all PDF files. If I open a new PDF file, the PRocesses tab shows two instances of AcroRd32.exe. What causes this? What is the fix for this?
Windows Vista Home Premium (32), SP2, Adobe Reader 10.1.4 (latest download availabe from the adobe web site.
Thanks
jgbcorrHi Pat,
Thank you for the information and the patches.
I installed them, one at a time, rebooted, and tested the outcomes.
10.1.5 – Adobe had run Adobe Distiller when I rebooted and checked Task Manager. This is the first I have seen Distiller listed in a long time. I opened an Adobe file. This added two instances of AcroRd32.exe to Task Manager. I closed the Adobe file. The two instances remained in Task Manager. I opened another PDF file without clearing the instances from Task Manager. This added two more instances of AcroRd32.exe to Task Manager.
With only 10.1.15 installed and after doing some other things, I retested Adobe Reader. This time, when I closed the PDF either by the X in the upper right hand corner of the file or by File / Exit from the menu, Adobe Reader shut down completely and did not leave any instances of AcroRd32.exe in Task Manager.
10.1.16 – Could not find this patch file. Instead received this message in Firefox:
The requested URL /pub/adobe/reader/win/10.x/10.1.6/misc/AdbeRdrUpd1016.msp was not found on this server.
Received a similar message in Internet Explorer
10.1.17 – Downloaded, installed, and rebooted PC. Did not see an instance of Acrobat Distiller in Task Manager after the reboot.
Opened a PDF file – two instances in AcroRd32.exe in Task Manager. Without closing the first PDF file, opened another PDF. Momentarily saw two more instances of AcroRd.exe in Task Manager. Then they disappeared. Closed one PDF file using the X. Two instances remained. Closed the second file. Adobe Reader shut down completely and cleared both instances from Task Manager.
Not sure what had been going on. For now, things seem to operate about as they should.
Thank you, again, Pat. This will help keep my PC from hanging up after I view several PDF files. At times I have had 16 or 18 instances of the executable listed in Task Manager. That really slows down the PC.
Kind regards,
Jon Bergeson -
Mac Pro will not start; shuts down after 1 second
Over the past several weeks our Mac Pro got finicky about starting up. It would get partway through the boot (apple logo & spinning wheel) but then suddenly shut down.
Today it stopped getting that far. On pressing the power button I get at most 1 second of activity and then it shuts down.
Did the supposed SMC reset procedure (which is merely to unplug the power cord for a while) with no luck.
Cannot get CD tray to open, nor to start in safemode with Shift.
This seems to differ slightly from symptoms others have reported. The most relevant discussions are archived, of course with no solution from Apple.
Anyone have an alternative approach other than 'take it to Apple'? (Of course, Applecare expired July 23; they time these breakdowns well.)The reality is the following: nobody knows nothing regarding a solution, that is not the exchange of logic board. Apple Computer doesn't accept that is a serial problem to give us a recall , I've reading many people saying a lot of ******** and nobody gives the true solution, that until now is to exchange logic board . I want a solution that no envolves exchange of logic board .
PS1: I have 8 MacPros early 2008 and have exchanged 3 logic boards and have others with the same problem , and I don't want to give more money for an error of Apple Computer . You know that after long time , Apple accept that graphics adapter of Mac Pro early 2008 had problems and now (after july) is promoting a recall . We have to have this for logic board too . When I talk with them , they say that nobody related this problem before . It's impossible . It's a war and we have to win .
As I have 8 Mac Pros (same model) and I have exchanged 3 logic boards , I've tested every parts of the others and I'm sure that the problem is with logic board (no power supply , no processor , no graphic adapter , no Mac OS version , no memory , no eletrical issue , no UPS problem - Apple doesn't recomend any UPS) . I have lost much time , doing all the possible tests , with system , without system , with 17 , 20 , 24 and 26 degree Celsius , all possibilities and no solutions , except exchange logic board .
PS2 : When one Mac Pro was under garantee , I exchanged a logic board and only two months after , I had to exchange again , because I had the same problem . -
MY husbands iPad screen is frozen. Will not shut down. Non responsive. Message: Carrier settings update....choose Not Now or Update.... Completely frozen & non responsive.
THank you Demo from Pittsburgh, PA. Holding the home button and power on button together for 25 seconds worked! Rebooted his system thx for the tip!
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My 4S phone has completely frozen and will not even shut down.
I was trying to open a video link, and now I just have a black screen with the spinning white circle (which is not spinning). I have tried both pressing and holding the power button to try and force a shut down (nothing happened) and pressing and holding the power and home keys to reset (still nothing).
Force your device into rebooting by holding down the Home and Sleep buttons until the Apple logo appears, then release. Wait for your lock screen to appear.
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G5 will not sleep (shuts down instead) !?
Appreciate any help here guys. Twin 2.5 G5 has started shutting itself down as opposed to sleeping. This occurs if I select sleep from the menu or the energy saver reaches the time set for it to sleep.
When this happens there are 4 to 5 clicks from the tower (same as the normal single click at power down) and then it shuts down.
Log states: Jul 2 15:20:04 localhost kernel[0]: ApplePMU::PMU forced shutdown, cause = -122
Appreciate any help....
Thanks
Power Mac G5 Mac OS X (10.4.10)Hi, and a Warm Welcome to Apple Discussions and the Power Mac G5 Forum!
There is some recent discussion of -122 here
http://discussions.apple.com/thread.jspa?threadID=984175&start=0&tstart=0
It seems that in this case the predictions of doom were somewhat pessimistic. Apparently.
If you have any questions please post again. Good Luck. -
After upgrading to windows 10 from windows 8.1 upon shutdown my laptop goes through all the normal processes but when the screen turns black the power light is still on any thing connected to the USB ports will still be running and the fan is still running. I have already tried to disable hybrid shutdown along with updating various drivers. Though for a short time after start up and logging in the lptop is able to shutdown normaly but after about 2-5 minutes of use the laptor will be unable to shutdown properly.
I would try resetting the system management controller:
http://support.apple.com/kb/HT3964 -
If my computer is not fully charged but i'm shutting it down for the night, is it better to leave it plugged in or to unplug it?
Your computer will not overcharge, even when off. If the battery is sufficiently low, it will top off the battery and stop charging. By morning, the light will be green because it is done charging.
There is no need to disconnect the power when you shut it off. The SMC microcontroller will continue to supervise charging the battery, even when the main processor is shut down.
https://www.apple.com/batteries/notebooks.html -
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e.ctrlKey||e.metaKey||e.shiftKey||App.views.lightbox.visible)&&"querySelectorAll "in document&&(37===e.which?App.navigation.previous():39===e.which&&App.navigation. next())}),$(document).on("keypress",function(e){e.ctrlKey&&e.metaKey&&2===e.keyC ode&&App.views.debug.$dom.toggle()}),$("#localizations select").live("change",function(){delete App.queryParams.localePath,App.queryParams.lang=$(this).val(),location.href="?" +$.param(App.queryParams)})}(),AppListView.prototype.show=function(){this.$dom.s how()},AppListView.prototype.hide=function(){this.$dom.hide()},AppListView.proto type._loadBooks=function(){var e=this;"HelpViewer"in window&&HelpViewer.availableBooks&&HelpViewer.recentApplicationList&&($.each(He lpViewer.availableBooks(),function(a,t){e.allBooks.push(new HelpViewerBook(t))}),$.each(HelpViewer.recentApplicationList(),function(a,t){va r i=RegExp(t,"i");$.each(e.allBooks,function(a,t){t.id.match(i)&&e.recentBooks.pu sh(t)})}))},AppListView.prototype._createView=function(){var e=5,a="Show all".loc(),t="Show less".loc(),i=function(){var e=$(this).parents(".app-group"),i=e.hasClass("closed")?t:a;e.toggleClass("close d").find(".showHide").text(i)};if(this.allBooks.length){var n,o,s;n=$("<div>",{"class":"app-group closed"}).appendTo(this.$dom),$("<div>",{"class":"title"}).appendTo(n),$("<a>", {"class":"showHide",text:a,click:i}).appendTo(n),$("<div>",{"class":"clear"}).ap pendTo(n),$("<div>",{"class":"initial-set"}).appendTo(n),$("<div>",{"class":"add itional-set"}).appendTo(n),o=n.clone(!0,!0).appendTo(this.$dom),s=n.clone(!0,!0) .appendTo(this.$dom),$(".title",n).text("Recent applications".loc()),$(".title",o).text("Apple applications".loc()),$(".title",s).text("Other applications".loc()),$.each(this.recentBooks,function(a,t){e>a&&t.$iconLink().a ppendTo(n)}),$.each(this.allBooks,function(a,t){if("com.apple.HelpCenter.help"!= =t.id&&"com.apple.machelp"!==t.id){var i=t.apple?o:s,n=2*e>i.children(".initial-set").children().length?i.children(".i nitial-set"):i.children(".additional-set");t.$iconLink().appendTo(n)}}),$([n,o,s ]).each(function(){if(0===$(".additional-set",this).children().length&&$(".showH ide",this).remove(),0===$(".book",this).length)return $(this).remove(),void 0;for(var a=$(".book:last",this),t=a.parent();0!==t.find(".book").length%e;)$("<a>",{"cla ss":"book"}).appendTo(t)})}},AppListView.prototype._preloadIcons=function(){var e=this;setTimeout(function(){$.each(e.allBooks,function(e,a){setTimeout(functio n(){a.preloadIcon()},20*e)})},1e3)},function(e){var a={events:"",channel:"",pageName:"",eVar1:null,eVar16:null,eVar17:null,eVar18:n ull,eVar20:null,eVar21:null,eVar28:null};e.init=function(){this.setAccount(),thi s.setConstants()},e.setAccount=function(){var e="aaplpdglobaldev";"production"===App.env&&(e="aaplpdglobal"),this.sc=s_gi(e), this.sc.server=this.title,this.sc.trackDownloadLinks=!1,this.sc.trackExternalLin ks=!1,this.sc.trackInlineStats=!1,this.sc.useForcedLinkTracking=!1,this.sc.linkD ownloadFileTypes="exe,zip,wav,mp3,mov,mpg,avi,wmv,pdf,doc,docx,xls,xlsx,ppt,pptx ",this.sc.linkInternalFilters="help.apple.com",this.sc.linkLeaveQueryString=!1,t his.sc.linkTrackVars="eVar1,prop1,eVar2,prop2,eVar3,prop3,eVar4,prop4,eVar5,prop 5,eVar6,prop6,eVar7,prop7,eVar8,prop8,eVar9,prop9,eVar10,prop10,eVar11,prop11,eV ar12,prop12,eVar13,prop13,eVar14,prop14,eVar16,prop16,eVar17,prop17,eVar28,prop2 8,events",this.sc.linkTrackEvents="event1,event2,event3,event4",this.sc.usePlugi ns=!1,this.sc.doPlugins=$.noop,this.sc.visitorNamespace="appleproductdocumentati on",this.sc.trackingServer="metrics.apple.com",this.sc.trackingServerSecure="sec uremetrics.apple.com"},e.setConstants=function(){var e="unknown",a="unknown",t="unknown",i="help:"+this.product,n=i+":"+this.platfor m,o=n+":"+this.version;$.each(["helpviewer","safari","webkit","opera","mozilla", "msie"],function(){return this in $.browser?(e=this,!1):void 0}),$.each([/Mac OS X ([_\.\d]+)/,/iPhone OS ([_\.\d]+)/,/CPU OS ([_\.\d]+)/,/Windows NT ([_\.\d]+)/],function(){var e=navigator.userAgent.match(this);return e?(a=e[0].replace(this,"$1").replace(/_/g,"."),!1):void 0}),$.each([/Version\/([_\.\d]+)/,/Chrome\/([_\.\d]+)/,/MSIE ([_\.\d]+)/,/Firefox\/([_\.\d]+)/],function(){var e=navigator.userAgent.match(this);return e?(t=e[0].replace(this,"$1").replace(/_/g,"."),!1):void 0}),$.extend(this.sc,{eVar2:navigator.userAgent,eVar3:e+":"+t,eVar4:a,eVar5:e+" :"+a,eVar6:App.version,eVar7:i,eVar8:n,eVar9:o,eVar10:this.product,eVar11:this.p latform,eVar12:this.version,eVar13:(navigator.browserLanguage||navigator.systemL anguage||navigator.userLanguage||navigator.language).substr(0,2),eVar14:this.loc ale,eVar15:navigator.language})},e._track=function(e,t){this.loaded.then($.proxy (function(){$.extend(this.sc,a,t),this._resetProps(),this.sc.t(!0,"o",e)},this)) },e._resetProps=function(){var e,a,t={};for(e in this.sc)e.match(/prop\d+/)&&(this.sc[e]=null),e.match(/eVar\d+/)&&this.sc[e]&&( a=e.replace(/eVar(\d+)/,"$1"),t["prop"+a]="D=v"+a);$.extend(this.sc,t)},e.naviga te=function(e,a){var t=this.title+":"+a.name.toLowerCase();this._track("view",{events:"event1",chann el:t,pageName:t,eVar1:(a.is_glossary?"glossary:":"")+a.name,eVar28:a.id})},e.sea rch=function(e,a,t){if(a){var i=this.title+":search",n=t.length?"search":"search: no results";this._track(n,{events:t.length?"event2":"event3",channel:i,pageName:i, eVar1:n,eVar16:a})}},e.searchResultSelected=function(e,a,t){var i=this.title+":search",n="search: result click-through";this._track("name",{events:"event4",channel:i,pageName:i,eVar1:n ,eVar16:a,eVar17:t.name,eVar18:t.id})},e.feedback=function(e,a){var t=this.title+":"+a.name.toLowerCase();this._track("feedback",{events:"event5",c hannel:t,pageName:t,eVar1:a.name,eVar21:"false",eVar28:a.id})},e.mediaStart=func tion(e,a){var t=this.title+":media",i=App.navigation._currentItem;this._track("media: start",{events:"event7",channel:t,pageName:t,eVar1:i.name,eVar18:a,eVar20:"vide o",eVar28:i.id})}}(Beacon.prototype),Book.prototype.topicForID=function(e){retur n e?this.topics[e]:this.landing},Book.prototype.topicForURL=function(e){var a;return $.each(this.topics,function(){return this.href===e?(a=this,!1):void 0}),a},Book.prototype.sectionForID=function(e){return this.sections[e]},Book.prototype.itemForID=function(e){var a=this.topicForID(e)||this.sectionForID(e);return(!a||a instanceof String)&&(a=this.unknown_topic),a},function(){function e(e){return e?e.match(/[^\/]$/)?e+="/":e:""}function a(){var e=[navigator.browserLanguage||navigator.systemLanguage||navigator.userLanguage| |navigator.language];if("HelpViewer"in window&&"preferredLanguages"in HelpViewer)try{e=HelpViewer.preferredLanguages().concat(e)}catch(a){}if("iTunes "in window)try{e=$.map(iTunes.acceptedLanguages.split(","),function(e){return e.replace(/\+?([^;]+);.*/,"$1")}).concat(e)}catch(a){}return e=$.map(e,function(e){return e?(e=e.toLowerCase(),2>=e.length?e:[e,e.substr(0,2)]):null})}function t(e){return i||(i={},$.each(APD.translations,function(e,a){$.each(a.meta.isoCodes,function( e,t){i[t]=a})})),i[e]}var i,n={name:"English",isoName:"English",isoCodes:["en"],folder:"en.lproj","text-d irection":"ltr"};APD.Bundle=function(a,t,i){this.path=e(a),this.current=$.extend ({},n),t&&t.match(/^.*\.lproj$/)&&(this.current.folder=t),this.locales=[],this._ uiStrings={};var o=this;this._loadList().done(function(){var e=o._lookupLocale(t)||o._browserLocale();e&&(o.current=e)}).always(function(){o ._loadStrings()}).always(function(){i&&i.call&&i.call(o,o)})};var o=APD.Bundle.prototype;o._loadList=function(){var e=this,a=$.Deferred();return $.getJSON(this.path+"locale-list.json").done(function(t){e.locales=t,a.resolve( )}).fail(function(){return console.warn("Unable to load language list, loading content from "+e.current.folder),$.getJSON(e.URL()+"locale-info.json").done(function(t){t.me ta.folder=e.current.folder,e.locales.push(t.meta),a.resolve()}).fail(function(){ a.reject()})}),a},o._loadStrings=function(){var e=this,a=e.current.isoCodes;a.push("en"),$.each(a,function(a,i){var n=t(i);return n?(e._uiStrings=n.ui||{},e.cssClass=n.meta.cssClass||"",!1):void 0})},o._lookupLocale=function(e){if(!e)return null;var a=null;return $.each(this.locales,function(t,i){var n=i.isoCodes.concat([i.folder,i.name,i.isoName]);return $.inArray(e,n)>-1?(a=i,!1):void 0}),a},o._browserLocale=function(){var e=null,t=this.locales;return $.each(a(),function(a,i){return $.each(t,function(a,t){return $.inArray(i,t.isoCodes)>-1?(e=t,!1):void 0}),e?!1:void 0}),e},o.list=function(){if(2>this.locales.length)return[];if("iTunes"in window)return[];if("HelpViewer"in window)return[];var e=$.map(this.locales,function(e){return{name:e.name,isoCode:e.isoCodes[0]}});re turn e.sort(function(e,a){return e.name.localeCompare(a.name)}),e},o.translate=function(e){return this._uiStrings[e]||e},o.URL=function(){return this.path+e(this.current.folder)}}(),ContentView.prototype.showTopic=function(e ){e!==this.topic&&(this.topic=e,this.$dom.empty().prop("scrollTop",0).append(e.l oadContent()),"HelpViewer"in window&&"mtContentAccessed"in HelpViewer&&HelpViewer.mtContentAccessed(e.id+" "+e.name,e.book.title)),this.$dom.attr("aria-hidden",!1).show().trigger("conten tLoaded")},ContentView.prototype.hide=function(){this.$dom.attr("aria-hidden",!0 ).hide()},function(){$(".contentView a[href*='.html']").live("click",function(e){var a=$(this).attr("href"),t=a.match(/#/)?a.replace(/^.*\.html(#?.*)/,"$1"):"",i=a. replace(/^(.*\.html)#?.*/,"$1"),n=App.book.topicForURL(i)||App.book.topicForID(t );a.match(/^http/)||a.match(/\//)||(e.preventDefault(),n&&n.navigateTo())}),$(". contentView .Task h2, .contentView .task h2, .showTaskBody, .hideTaskBody").live("click",function(){var e=$(this).parent(".Task, .task").filter(":first"),a=e.toggleClass("closed").hasClass("closed");e.find("[ aria-expanded]").attr("aria-expanded",!a),e.find("[aria-hidden]").attr("aria-hid den",a)}),$(".contentView .LinkAppleWebMovie a, .contentView .movie a").live("click",function(e){if(!("HelpViewer"in window&&HelpViewer.availableBooks)){e.preventDefault();var a=$(this).attr("href");movieLightboxController.showLightboxWithURL(a)}})}(),Des ign.prototype.preloadImages=function(){$.each(this.preloadList,function(e,a){(ne w Image).src=App.resourcePath+"images/"+a})},Design.namedSkins={magenta:{helpview erWindowSize:null,cssClass:"layered",isLayeredStyle:!0},red:{helpviewerWindowSiz e:null,cssClass:"layered",isLayeredStyle:!0},tangerine:{dismissSearchLabel:"Clos e",preloadList:["tangerine/[email protected]","tangerine/disclosure-open.pn g","tangerine/[email protected]","tangerine/home.png","tangerine/[email protected] g","tangerine/menu-background.png"]}},HelpViewerBook.prototype.preloadIcon=funct ion(){(new Image).src=this.iconHref},HelpViewerBook.prototype.$iconLink=function(){return $("<a>",{href:this.link,"class":"book"}).append($("<img>",{src:this.iconHref})) .append($("<div>",{text:this.title}))},function(){var e=LandingView.prototype;e.showTopic=function(e){this.contentView.showTopic(e)}, e._layoutLanding=function(){if(!App.design.isLayeredStyle){var e=this.$dom.wrapInner("<div class='row' />").wrapInner("<div class='center' />").find(".center"),a=$("<div class='row' />").appendTo(e);$.browser.helpviewer||a.append(this._$languageMenu()),$("<div> ",{"class":"copyrightTagline",text:this.book.copyright_text}).appendTo(a)}},e._a ddMarquee=function(e){var a=$(".marquee",e),t=$("img",a).remove().attr("src"),i=$(".title",a).remove().te xt(),n="url("+t+") 0 0 no-repeat, -webkit-gradient(linear, 0 0, 0 100%, from(#ebebeb), to(#fff))";a.length&&e.addClass("hasMarquee"),$("<p>",{text:i}).appendTo(a),$(" <p>",{"class":"spacer"}).prependTo(a).clone().appendTo(a),a.css("background",n)} ,e._$languageMenu=function(){var e=this.bundle.list();if(0!==e.length){var a=$("<div>",{id:"localizations"}),t=$("<select>").appendTo(a);return $("<option>",{text:"Change Language".loc()}).appendTo(t),$.each(e,function(e,a){$("<option>",{val:a.isoCod e,text:a.name}).appendTo(t)}),a}}}(),LightboxView.prototype.showTopic=function(e ){this._$previous_focus=$(":focus"),this.visible=!0,this.contentView.showTopic(e ),this.$dom.show().attr("aria-hidden","false").attr("tabindex","0"),(!$.browser. msie||$.browser.version>=8)&&this.$dom.focus()},LightboxView.prototype.hide=func tion(){(!$.browser.msie||$.browser.version>=8)&&(this.$dom.blur(),this._$previou s_focus.focus()),this.$dom.hide().attr("aria-hidden","true").attr("tabindex","-1 "),this._$previous_focus$previous_focus=$(),this.visible=!1},function(){var e=NavController.prototype,a="showHelpViewerApplicationList";e._addItems=functio n(e){var a=this;$.each(e,function(e,t){t instanceof Section&&(App.design.isLayeredStyle&&!t.parent&&a._linearTOC.push(t),a._addItem s(t.children)),t instanceof Topic&&a._linearTOC.push(t)})},e.hash=function(){return location.hash.replace(/[^\-_a-z0-9]/gi,"")},e._checkHash=function(){this._goToI D(this.hash())},e._goToID=function(e){if(!this._currentItem||this._currentItem.i d!==e){searchController.navigateToItemWithID(e);var t,i=App.book.itemForID(e);i||(i=this._book.landing),e===a?t=App.views.appList:i instanceof Section?t=App.views.toc:i instanceof Topic&&(1>=App.book.toc.length&&App.book.toc[0]instanceof Topic&&i.is_landing?t=App.views.topic:i.is_landing?t=App.views.landing:i.is_glo ssary?(this._pushedItem=this._currentItem,t=App.views.lightbox):t=App.views.topi c,t.showTopic(i)),this._currentItem=i,$(this._book).trigger("navigate",[i,t])}}, e._goToItem=function(e){location.hash=e.id},e._goToPageOffset=function(e){for(va r a=0,t=0;this._linearTOC.length>t;t++)if(this._currentItem===this._linearTOC[t]) {a=t;break}a+=e,0>a?a=this._linearTOC.length+a:a>=this._linearTOC.length&&(a-=th is._linearTOC.length),this._goToItem(this._linearTOC[a])},e.previous=function(){ this._goToPageOffset(-1)},e.next=function(){this._goToPageOffset(1)},e.popPrevio us=function(){this._pushedItem?(this._goToItem(this._pushedItem),this._pushedIte m=null):this._goToItem(this._book.landing)}}(),Section.prototype.navPath=functio n(){return(this.parent?this.parent.navPath():[]).concat(this)},Section.prototype .linkHref=function(){return"#"+this.id},function(){var e=TOC.prototype;e._$ulForNavList=function(e,a){var t=$("<ul>",{role:a?"group":"tree"}).append($.map(e,$.proxy(function(e){return this._$liForNavItem(e,a)},this)));return t},e._$liForNavItem=function(e,a){if("string"==typeof e)return console.log("Unresolved TOC item:",e),void 0;var t=$("<li>",{role:"treeitem"}),i=$("<a>",{href:e.linkHref()}).appendTo(t);return this._$liByID[e.id]=t,t.add(i).data("item",e),e.categories&&t.addClass(e.catego ries.join(" ")),e.icon&&$("<img>",{src:this._contentPath+e.icon,alt:""}).prependTo(i),$("<s pan>",{"class":"name",html:e.name}).appendTo(i),e instanceof Section&&(t.addClass("closed hasChildren").attr("aria-expanded","false"),this._$ulForNavList(e.children,a+1) .appendTo(t)),t},e.updateSelection=function(e,a){this.$dom.find("li").removeClas s("selected").attr("aria-selected",!1);var t=this._$liByID[a.id],i=this.$dom.children("li"),n=!1;if(App.design.isLayeredSt yle&&(n=!0,t&&a.id!==this.book.landing.id||!this.book.toc.length||(a=this.book.t oc[0],t=this._$liByID[a.id]),a instanceof Section&&(i.addClass("closed").attr("aria-expanded",!1),i.is(t)))){var o=t.children("ul:first").height();o&&(this.$dom.css("overflow","hidden"),this.$ dom.css("min-height",o),this.$dom.css("overflow",null))}t&&t.addClass("selected" ).attr("aria-selected",!0).parents("li").add(n?t:null).removeClass("closed").att r("aria-expanded",!0)},e._toggleSections=function(e){var a=$(e.currentTarget).parents("li:first"),t=a.data("item"),i=a.hasClass("closed" );t instanceof Section&&(App.design.isLayeredStyle?a.removeClass("closed").attr("aria-expanded ",!0):(a.toggleClass("closed",!i).attr("aria-expanded",i),e.preventDefault())),t instanceof Topic&&"HelpViewer"in window&&"mtStatisticsIncrement"in HelpViewer&&HelpViewer.mtStatisticsIncrement(0,0,1,0)}}(),function(){var e=Topic.prototype,a=!1;flamingoQTDetect=!1,function(){return navigator.userAgent.match(/applewebkit/i)?(a=!0,void 0):"execScript"in window?(execScript('on error resume next: flamingoQTDetect = IsObject(CreateObject("QuickTimeCheckObject.QuickTimeCheck.1"))',"VBScript"),a= flamingoQTDetect,void 0):($.each($.makeArray(navigator.plugins),function(){return this.name.match(/quicktime/i)?(a=!0,!1):void 0}),void 0)}(),e.navPath=function(){return(this.parent?this.parent.navPath():[]).concat( this)},e.breadcrumbHTML=function(){var e=this.navPath(),a="rtl"===$("body").attr("dir")?"◀":"►",t=" <span class='breadcrumbArrow'>"+a+"</span> ";return e.pop(),$.map(e,function(e){return e.name}).join(t)},e.linkHref=function(){return this.is_external||this.is_hash?this.href:"#"+this.id},e.navigateTo=function(){l ocation.href=this.linkHref()},e.loadContent=function(){if(!this._content_loaded) {var e=App.bundle.URL(),a=this,t="";a.href&&$.ajax({async:!1,url:e+a.href,dataType:" html"}).done(function(a){t=a.replace(/.*<body/,"<div").replace(/\/body>.*/,"/div >"),t=t.replace(/src="/g,'src="'+e)}),t?(this.$content=$(t).addClass("apd-topic" ),this.$content.find("a[href^='http']").attr("target","_blank"),this.full_name=t his.$content.find("h1:first").text(),this.$content.attr("data-apdid",this.id).re moveAttr("id").find("a[name="+this.id+"]").remove(),this._removeSectionLinks(),t his._collapseTasks(),this._formatMovieLinks(),this._addFeedbackLink(),this._addC opyrightText(),this._content_loaded=!0):(this.$content=this._contentUnavailable( ),this._content_loaded=!1)}return this.$content},e._removeSectionLinks=function(){var e=this;this.$content.find("a:not([href^=http])").each(function(){var a,t=$(this),i=t.attr("href")||"";i.match(/^(\w+).html$/)&&(a=e.book.topicForURL (i),a||t.contents().unwrap())})},e._collapseTasks=function(){var e=this.$content.find(".Task, .task"),a=1===e.length;e.each(function(){$(this).addClass(a?"":"closed").find(" [aria-expanded]").attr("aria-expanded",a).end().find("[aria-hidden]").attr("aria -hidden",!a).end()}),$("<span>",{"class":"hideTaskBody",role:"button",text:"Hide ".loc(),"aria-label":"Hide".loc()}).prependTo(e),$("<span>",{"class":"showTaskBo dy",role:"button",text:"Show".loc(),"aria-label":"Show".loc()}).prependTo(e)},e. _addFeedbackLink=function(){if(this.book.collect_feedback){var e=$("<div>",{"class":"Feedback"}).appendTo(this.$content),a=$.param({bookID:thi s.book.title,topicTitle:this.name,appVersion:this.book.version||"",build:this.bo ok.build_id||"",source:$.browser.helpviewer?"helpviewer":"browser"});$("<span>", {"class":"LinkFeedback",text:"Was this page helpful?".loc()}).appendTo(e),$("<a>",{text:"Send feedback.".loc(),href:"http://help.apple.com/feedbackR1/English/pgs/fdbck_form.php?"+a,target:"_blank"}).click($.proxy(function(){$(this.book).trigger("feedback", this)},this)).appendTo(e)}},e._formatMovieLinks=function(){var e=this;this.$content.find(".LinkAppleWebMovie, .movie").each(function(){var t=$(this),i=t.find("a:first"),n=i.attr("href"),o=i.text(),s=e._getMovieURLFromU RLParam(n);a&&s?(i.parent().is("p")||i.wrap("<p class='p'>"),$("<a>",{title:o}).prependTo(t),t.find("a").attr({href:s,target:"h v_overlay_small"})):t.remove()})},e._getMovieURLFromURLParam=function(e){var a=null;if(e.match(/.*\?movie=/)){e=e.replace(/.*\?movie=/,"");var t=App.bundle.URL()+"movies/"+e+".json";a=this._getMovieURLFromJSONFileAtURL(t)} return a},e._getMovieURLFromJSONFileAtURL=function(e){var a=null;return $.browser.msie&&navigator.userAgent.match(/x64/i)?a:(navigator.onLine&&$.ajax({ async:!1,dataType:"json",url:e,success:function(e){a=e.length?e[0].url:e.url},er ror:function(){console.log(e+" could not be loaded")}}),a)},e._addCopyrightText=function(){if(this.book.copyright_text){var e=$("<div>",{"class":"copyrightTagline",html:this.book.copyright_text}),a=this. $content.find(".contentCell:last");
a.length?a.append(e):this.$content.append(e)}},e._contentUnavailable=function(){ var e=$("<div>",{id:this.id,"class":"apd-topic"});if($("<img>",{"class":"topicIcon" ,src:App.resourcePath+"images/[email protected]"}).appendTo(e),$("<h1>",{text:"TOPIC _UNAVAILABLE".loc()}).appendTo(e),$.browser.helpviewer&&location.protocol.match( /file/)){var a=$("<div>",{"class":"body conbody"}).appendTo(e);a.append($.map("CONNECT_TO_INTERNET".loc().split("\n"),f unction(e){return $("<p>",{"class":"p",text:e})})),"mtStatisticsIncrement"in HelpViewer&&HelpViewer.mtStatisticsIncrement(1,0,0,0)}return e}}(),APD.translations=[{meta:{isoCodes:["ar"],isoName:"Arabic",name:"Ø§Ù„Ø¹Ø±Ø ¨ÙŠØ©"},ui:{TOPIC_UNAVAILABLE:"الموضوع المØدد غير متوفر Øاليًا.",CONNECT_TO_INTERNET:'تأكد من الاتصال بالإنترنت. للØصول على مساعدة، اختر قائمة Apple > تفضيلات النظام، وانقر على الشبكة، ثم انقر على "ساعدني".\nإذا كنت متصلاً بالإنترنت، ولا يظهر المØتوى بعد، فØاول مرة أخرى لاØقًا.',"%@ Search Results":"%@ نتيجة (نتائج) بØØ«","Apple applications":"تطبيقات Apple",Cancel:"إلغاء","Change Language":"تغيير اللغة",Close:"إغلاق","Featured application help":"تعليمات تطبيقات مميّزة","Go to the homepage":"الانتقال إلى الصفØØ© الرئيسية","Help for:":"تعليمات لـ:",Hide:"إخفاء",Home:"الشاشة الرئيسية","Loading latest help...":"يتم الآن تØميل Ø£Øدث التعليمات…","Other applications":"تطبيقات أخرى","Recent applications":"Ø£Øدث التطبيقات",Search:"بØØ«","Send feedback.":"أرسل تغذية مرتدّة.","Show all":"إظهار الكل","Show less":"إظهار أقل","Show the previous page":"إظهار الصفØØ© السابقة","Show the next page":"إظهار الصفØØ© التالية",Show:"إظهار","Was this page helpful?":"هل كانت هذه الصفØØ© مفيدة؟"}},{meta:{isoCodes:["ca"],isoName:"Catalan",name:"Català "},ui:{TOPIC_UNAVAILABLE:"El tema seleccionat no està disponible ara",CONNECT_TO_INTERNET:"Comproveu que teniu connexió a Internet. Per obtenir ajuda sobre com establir connexió, seleccioneu el menú Apple > Preferències del Sistema i feu clic a Xarxa i, després, a Assistent.\nSi esteu connectat a Internet però el contingut no apareix, proveu-ho de nou més endavant.","%@ Search Results":"%@ resultats","Apple applications":"Aplicacions d'Apple",Cancel:"Cancel·lar","Change Language":"Canviar idioma",Close:"Tancar","Featured application help":"Ajuda de l'aplicació destacada","Go to the homepage":"Vés a la pà gina inicial","Help for:":"Ajuda de:",Hide:"Ocultar",Home:"Inici","Loading latest help...":"Carregant l'ajuda més actualitzada…","Other applications":"Altres aplicacions","Recent applications":"Aplicacions recents",Search:"Buscar","Send feedback.":"Enviar opinió.","Show all":"Mostrar-ho tot","Show less":"Mostrar menys","Show the previous page":"Mostra la pà gina anterior","Show the next page":"Mostra la pà gina següent",Show:"Mostrar","Was this page helpful?":"Us ha resultat útil aquesta pà gina?"}},{meta:{isoCodes:["cs"],isoName:"Czech",name:"ÄŒeÅ¡tina"},ui:{TOPIC_UNA VAILABLE:"Vybrané téma nenà k dispozici",CONNECT_TO_INTERNET:"UjistÄ›te se, že jste pÅ™ipojeni k Internetu. Chcete-li nápovÄ›du pro pÅ™ipojenÃ, použijte pÅ™Ãkaz PÅ™edvolby systému z nabÃdky Apple, kliknÄ›te na SÃÅ¥ a poté na „Průvodce“.\nJste-li pÅ™ipojeni k Internetu, avÅ¡ak obsah se pÅ™esto nezobrazuje, zkuste to znovu pozdÄ›ji.","%@ Search Results":"Výsledky hledánÃ: %@","Apple applications":"Aplikace Apple",Cancel:"ZruÅ¡it","Change Language":"ZmÄ›nit jazyk",Close:"ZavÅ™Ãt","Featured application help":"NápovÄ›da pro doporučené aplikace","Go to the homepage":"OtevÅ™Ãt domovskou stránku","Help for:":"NápovÄ›da pro:",Hide:"Skrýt",Home:"Plocha","Loading latest help...":"NačÃtánà nejnovÄ›jÅ¡Ã nápovÄ›dy…","Other applications":"Jiné aplikace","Recent applications":"Poslednà aplikace",Search:"Hledat","Send feedback.":"SdÄ›lte nám svůj názor.","Show all":"Zobrazit vÅ¡e","Show less":"Zobrazit ménÄ›","Show the previous page":"Zobrazit pÅ™edchozà stránku","Show the next page":"Zobrazit dalÅ¡Ã stránku",Show:"Zobrazit","Was this page helpful?":"Pomohla vám tato stránka?"}},{meta:{isoCodes:["da"],isoName:"Danish",name:"Dansk"},ui:{TOPIC_UN AVAILABLE:"Det valgte emne er utilgængeligt",CONNECT_TO_INTERNET:"Sørg for, at der er oprettet forbindelse til internettet. Vælg Apple > Systemindstillinger, klik pÃ¥ Netværk, og klik derefter pÃ¥ “Hjælp mig” for at fÃ¥ hjælp med at oprette forbindelse.\nHvis der er forbindelse til internettet, og indholdet stadig ikke vises, kan du prøve igen senere.","%@ Search Results":"%@ søgeresultater","Apple applications":"Apple-programmer",Cancel:"Annuller","Change Language":"Skift sprog",Close:"Luk","Featured application help":"Viste program","Go to the homepage":"GÃ¥ til hjemmesiden","Help for:":"Hjælp til:",Hide:"Skjul",Home:"Hjem","Loading latest help...":"Indlæser den nyeste hjælp…","Other applications":"Andre programmer","Recent applications":"Seneste programmer",Search:"Søg","Send feedback.":"Send feedback.","Show all":"Vis alle","Show less":"Vis færre","Show the previous page":"Vis forrige side","Show the next page":"Vis næste side",Show:"Vis","Was this page helpful?":"Var denne side nyttig?"}},{meta:{isoCodes:["de"],isoName:"German",name:"Deutsch"},ui:{TOPIC_UN AVAILABLE:"Das gewählte Thema ist derzeit nicht verfügbar",CONNECT_TO_INTERNET:"Vergewissern Sie sich, dass eine Verbindung zum Internet besteht. Wählen Sie „Apple“ > „Systemeinstellungen“, klicken Sie auf „Netzwerk“ und dann auf „Assistent“, wenn Sie Hilfe benötigen.\nWenn Sie mit dem Internet verbunden sind, den Inhalt aber dennoch nicht sehen können, versuchen Sie es zu einem späteren Zeitpunkt erneut.","%@ Search Results":"%@ Suchergebnisse","Apple applications":"Apple-Programme",Cancel:"Abbrechen","Change Language":"Sprache wechseln",Close:"Schließen","Featured application help":"Empfohlenes Programm-Hilfe","Go to the homepage":"Zur Homepage","Help for:":"Hilfe für:",Hide:"Ausblenden",Home:"Startseite","Loading latest help...":"Die neuste Hilfe wird geladen ...","Other applications":"Andere Programme","Recent applications":"Benutzte Programme",Search:"Suchen","Send feedback.":"Feedback senden.","Show all":"Alle einblenden","Show less":"Weniger einblenden","Show the previous page":"Nächste Seite einblenden","Show the next page":"Vorherige Seite einblenden",Show:"Einblenden","Was this page helpful?":"War diese Seite nützlich?"}},{meta:{isoCodes:["el"],isoName:"Greek",name:"Ελληνικά"},u i:{TOPIC_UNAVAILABLE:"Αυτήν τη στιγμή, το επιλεγμÎνο θÎμα δεν είναι διαθÎσιμο",CONNECT_TO_INTERNET:"Βεβαιωθείτε ότι είστε συνδεδεμÎνοι στο Διαδίκτυο. Για βοήθεια με τη σύνδεση, επιλÎξτε το μενού Apple > «Προτιμήσεις συστήματος», κάντε κλικ στο «Δίκτυο» και μετά στο «ΘÎλω βοήθεια».\nΕάν συνδεθείτε στο Διαδίκτυο και το περιεχόμενο δεν εμφανίζεται ακόμη, δοκιμάστε ξανά αργότερα.","%@ Search Results":"%@ αποτελÎσματα αναζήτησης","Apple applications":"ΕφαρμογÎÏ‚ Apple",Cancel:"Ακύρωση","Change Language":"Αλλαγή γλώσσας",Close:"Κλείσιμο","Featured application help":"Βοήθεια προτεινόμενων εφαρμογών","Go to the homepage":"Μετάβαση στην αρχική σελίδα","Help for:":"Βοήθεια για:",Hide:"Απόκρυψη",Home:"Αφετηρία","Loading latest help...":"Γίνεται φόρτωση της πιο πρόσφατης Βοήθειας…","Other applications":"Άλλες εφαρμογÎÏ‚","Recent applications":"Πρόσφατη εφαρμογή",Search:"Αναζήτηση","Send feedback.":"Στείλετε σχόλια.","Show all":"Εμφάνιση όλων","Show less":"Εμφάνιση λιγότερων","Show the previous page":"Εμφάνιση της προηγούμενης σελίδας","Show the next page":"Εμφάνιση της επόμενης σελίδας",Show:"Εμφάνιση","Was this page helpful?":"Ήταν χρήσιμη αυτή η σελίδα;"}},{meta:{isoCodes:["en-us","en-gb","en-ca","en-ie","en"],isoName :"English",name:"English"},ui:{TOPIC_UNAVAILABLE:"The selected topic is currently unavailable",CONNECT_TO_INTERNET:"Make sure you’re connected to the Internet. For help connecting, choose Apple menu > System Preferences, click Network, and click “Assist me.”\nIf you’re connected to the Internet, and the content still doesn’t appear, try again later.","%@ Search Results":"%@ Search Results","Apple applications":"Apple applications",Cancel:"Cancel","Change Language":"Change Language",Close:"Close","Featured application help":"Featured application help","Go to the homepage":"Go to the homepage","Help for:":"Help for:",Hide:"Hide",Home:"Home","Loading latest help...":"Loading latest help...","Other applications":"Other applications","Recent applications":"Recent applications",Search:"Search","Send feedback.":"Send feedback.","Show all":"Show all","Show less":"Show less","Show the previous page":"Show the previous page","Show the next page":"Show the next page",Show:"Show","Was this page helpful?":"Was this page helpful?"}},{meta:{isoCodes:["es"],isoName:"Spanish",name:"Español"},ui:{TOPIC _UNAVAILABLE:"El tema seleccionado no está disponible en estos momentos",CONNECT_TO_INTERNET:"Asegúrese de que está conectado a Internet. Si necesita ayuda para conectarse, seleccione menú Apple > Preferencias del Sistema, haga clic en Red y, a continuación, haga clic en Asistente.\nSi ya está conectado a Internet pero no se muestra el contenido del tema, inténtelo de nuevo más tarde.","%@ Search Results":"%@ resultados","Apple applications":"Aplicaciones de Apple",Cancel:"Cancelar","Change Language":"Cambiar idioma",Close:"Cerrar","Featured application help":"Ayuda de la aplicación destacada","Go to the homepage":"Ir a la página de inicio","Help for:":"Ayuda de:",Hide:"Ocultar",Home:"Inicio","Loading latest help...":"Cargando la ayuda más reciente…","Other applications":"Otras aplicaciones","Recent applications":"Aplicaciones recientes",Search:"Buscar","Send feedback.":"Enviar opinión.","Show all":"Mostrar todo","Show less":"Mostrar menos","Show the previous page":"Mostrar la página anterior","Show the next page":"Mostrar la página siguiente",Show:"Mostrar","Was this page helpful?":"¿Le ha resultado útil esta página?"}},{meta:{isoCodes:["fi"],isoName:"Finnish",name:"Suomi"},ui:{TOPIC_UN AVAILABLE:"Valittu aihe ei ole tällä hetkellä käytettävissä",CONNECT_TO_INTERNET:"Varmista, että olet yhteydessä internetiin. Jos tarvitset apua yhteyden muodostamisessa, valitse Omenavalikko > Järjestelmäasetukset, osoita Verkko ja osoita Avusta.\nJos olet yhteydessä internetiin, mutta sisältö ei silti tule näkyviin, yritä myöhemmin uudelleen.","%@ Search Results":"%@ - hakutulokset","Apple applications":"Applen ohjelmat",Cancel:"Kumoa","Change Language":"Vaihda kieltä",Close:"Sulje","Featured application help":"Esittelyssä olevan ohjelman ohje","Go to the homepage":"Siirry kotisivulle","Help for:":"Ohje:",Hide:"Kätke",Home:"Koti","Loading latest help...":"Ladataan uusinta ohjetta…","Other applications":"Muut ohjelmat","Recent applications":"Äskeiset ohjelmat",Search:"Etsi","Send feedback.":"Lähetä palautetta.","Show all":"Näytä kaikki","Show less":"Näytä vähemmän","Show the previous page":"Näytä edellinen sivu","Show the next page":"Näytä seuraava sivu",Show:"Näytä","Was this page helpful?":"Oliko tästä sivusta apua?"}},{meta:{isoCodes:["fr"],isoName:"French",name:"Français"},ui:{TOPIC_UN AVAILABLE:"La rubrique sélectionnée est actuellement indisponible.",CONNECT_TO_INTERNET:"Assurez-vous d’être connecté à Internet. Pour obtenir de l’aide pour vous connecter, choisissez le menu Pomme > Préférences Système, cliquez sur Réseau puis sur Assistant.\nSi vous êtes connecté à Internet, mais que le contenu ne s’affiche toujours pas, réessayez ultérieurement.","%@ Search Results":"%@ résultats","Apple applications":"Applications Apple",Cancel:"Annuler","Change Language":"Changer de langue",Close:"Fermer","Featured application help":"Aide de l’application actuelle","Go to the homepage":"Aller à la page d'accueil","Help for:":"Aide pour :",Hide:"Masquer",Home:"Accueil","Loading latest help...":"Chargement de l’Aide la plus récente… ","Other applications":"Autres applications","Recent applications":"Applications récentes",Search:"Rechercher","Send feedback.":"Envoyer des commentaires.","Show all":"Affichage total","Show less":"Affichage partiel","Show the previous page":"Afficher la page précédente","Show the next page":"Afficher la page suivante",Show:"Afficher","Was this page helpful?":"Avez-vous trouvé cette page utile ?"}},{meta:{isoCodes:["he"],isoName:"Hebrew",name:"עברית"},ui:{TOPIC_UNAVA ILABLE:"×”× ×•×©× ×©× ×‘×—×¨ ××™× ×• זמין כעת.",CONNECT_TO_INTERNET:"ודא/×™ ×©×”×™× ×š מחובר/ת ×œ××™× ×˜×¨× ×˜. לעזרה ×‘× ×•×©× התחברות, בחר/×™ תפריט Apple > ״העדפות המערכת״, לחץ/×™ על ״רשת״ ובחרי ״עזור לי״.\nאם ×”×™× ×š מחובר/ת ×œ××™× ×˜×¨× ×˜, ובכל זאת התוכן ××™× ×• מופיע, × ×¡×”/×™ שוב מאוחר יותר.","%@ Search Results":"%@ תוצאות","Apple applications":"יישומי Apple",Cancel:"ביטול","Change Language":"החלף/×™ שפה",Close:"סגור","Featured application help":"עזרה ×‘× ×•×©× היישומים המומלצים","Go to the homepage":"עבור אל דף הבית","Help for:":"עזרה ×‘× ×•×©×:",Hide:"הסתר",Home:"בית","Loading latest help...":"טוען את קבצי העזרה החדשים ביותר…","Other applications":"יישומים אחרים","Recent applications":"יישומים ××—×¨×•× ×™×",Search:"חיפוש","Send feedback.":"שלח/×™ משוב.","Show all":"הצג הכול","Show less":"הצג פחות","Show the previous page":"הצג את העמוד הקודם","Show the next page":"הצג את העמוד הבא",Show:"הצג","Was this page helpful?":"האם עמוד ×–×” עזר לך?"}},{meta:{isoCodes:["hr"],isoName:"Croatian",name:"Hrvatski"},ui:{TOPIC_U NAVAILABLE:"Odabrana tema trenutno nije dostupna",CONNECT_TO_INTERNET:'Provjerite jeste li spojeni na internet. Za pomoć pri spajanju odaberite Apple izbornik > Postavke sustava, kliknite na Mreža i zatim na "Pomoć".\nAko ste spojeni na internet i sadržaj se svejedno ne pojavljuje, pokuÅ¡ajte ponovno kasnije.',"%@ Search Results":"Rezultata pretraživanja: %@","Apple applications":"Appleove aplikacije",Cancel:"Odustani","Change Language":"Promijeni jezik",Close:"Zatvori","Featured application help":"Pomoć za ponuÄ‘ene aplikacije","Go to the homepage":"Prijelaz na početnu stranicu","Help for:":"Pomoć za:",Hide:"Sakrij",Home:"Početna stranica","Loading latest help...":"Učitavanje najnovijih datoteka pomoći…","Other applications":"Ostale aplikacije","Recent applications":"Novije aplikacije",Search:"Pretraži","Send feedback.":"PoÅ¡alji povratne informacije.","Show all":"Prikaži sve","Show less":"Prikaži manje","Show the previous page":"Prikaži prethodnu stranicu","Show the next page":"Prikaži sljedeću stranicu",Show:"Prikaži","Was this page helpful?":"Je li vam ova stranica pomogla?"}},{meta:{isoCodes:["hu"],isoName:"Hungarian",name:"Magyar"},ui:{TOPIC _UNAVAILABLE:"A kijelölt témakör jelenleg nem érhetÅ‘ el.",CONNECT_TO_INTERNET:"GyÅ‘zÅ‘djön meg róla, hogy csatlakozik az internethez. Ha segÃtségre van szüksége, válassza az Apple menü > RendszerbeállÃtások menüpontot, kattintson a Hálózat, majd a „SegÃtség kérése” elemre.\nHa csatlakozik az internethez, és a tartalom továbbra sem jelenik meg, próbálja meg késÅ‘bb.","%@ Search Results":"%@ keresési eredmény","Apple applications":"Apple alkalmazások",Cancel:"Mégsem","Change Language":"Nyelv módosÃtása",Close:"Bezárás","Featured application help":"Kiemelt alkalmazássúgó","Go to the homepage":"Ugrás a kezÅ‘dlapra","Help for:":"Súgó a következÅ‘höz:",Hide:"Elrejtés",Home:"FÅ‘gomb","Loading latest help...":"Legújabb súgó betöltése…","Other applications":"Egyéb alkalmazások","Recent applications":"Legutóbbi alkalmazások",Search:"Keresés","Send feedback.":"Visszajelzés küldése","Show all":"Az összes megjelenÃtése","Show less":"Kevesebb megjelenÃtése","Show the previous page":"ElÅ‘zÅ‘ oldal megjelenÃtése","Show the next page":"KövetkezÅ‘ oldal megjelenÃtése",Show:"MegjelenÃtés","Was this page helpful?":"Hasznosnak találta ezt az oldalt?"}},{meta:{isoCodes:["id"],isoName:"Indonesian",name:"Bahasa Indonesia"},ui:{TOPIC_UNAVAILABLE:"Topik yang dipilih saat ini tidak tersedia",CONNECT_TO_INTERNET:"Pastikan Anda terhubung ke Internet. Untuk bantuan dalam menghubungkan, pilih menu Apple > Preferensi Sistem, klik Jaringan, dan klik “Bantu saya.”\nJika Anda terhubung ke Internet, dan konten masih tidak muncul, coba lagi nanti.","%@ Search Results":"%@ Hasil Pencarian","Apple applications":"Aplikasi Apple",Cancel:"Batal","Change Language":"Ubah Bahasa",Close:"Tutup","Featured application help":"Fitur bantuan aplikasi","Go to the homepage":"Kunjungi halaman rumah","Help for:":"Bantuan untuk:",Hide:"Sembunyikan",Home:"Rumah","Loading latest help...":"Memuat bantuan terbaru…","Other applications":"Aplikasi lain","Recent applications":"Aplikasi terbaru",Search:"Cari","Send feedback.":"Kirim umpan balik.","Show all":"Tampilkan semua","Show less":"Tampilkan sebagian","Show the previous page":"Tampilkan halaman sebelumnya","Show the next page":"Tampilkan halaman berikutnya",Show:"Tampilkan","Was this page helpful?":"Apakah halaman ini membantu?"}},{meta:{isoCodes:["it"],isoName:"Italian",name:"Italiano"},ui:{TOPI C_UNAVAILABLE:"L'argomento selezionato non è al momento disponibile.",CONNECT_TO_INTERNET:"Assicurati di essere connesso a Internet. Per assistenza su come configurare la connessione a Internet, scegli menu Apple > Preferenze di Sistema, fai clic su Network, quindi su “Aiutami”.\nSe sei connesso a Internet, ma non puoi visualizzare il contenuto, riprova più tardi.","%@ Search Results":"%@ risultati di ricerca","Apple applications":"Applicazioni Apple",Cancel:"Annulla","Change Language":"Cambia lingua",Close:"Chiudi","Featured application help":"Aiuto applicazione in primo piano","Go to the homepage":"Vai alla pagina iniziale","Help for:":"Aiuto per:",Hide:"Nascondi",Home:"Inizio","Loading latest help...":"Carico argomento dell'aiuto più recente…","Other applications":"Altre applicazioni","Recent applications":"Applicazioni recenti",Search:"Cerca","Send feedback.":"Invia commenti.","Show all":"Mostra tutto","Show less":"Mostra meno","Show the previous page":"Mostra pagina precedente","Show the next page":"Mostra pagina successiva",Show:"Mostra","Was this page helpful?":"Hai trovato utile questa pagina?"}},{meta:{isoCodes:["ja"],isoName:"Japanese",name:"日本語"},ui:{TOPI C_UNAVAILABLE:"選択したトピックは現在利用㠁§ãã¾ã›ã‚“",CONNECT_TO_INTERNET:"インターム1;ットに接続していることを確認㠁—てください。接続について調べたã&# 129;„ときは、アップルメニュー＞「シスム†ãƒ 環境è¨å®šã€ã¨é¸æŠžã—、「ネットワー㠂¯ã€ã‚’クリックしてから「アシスタント」 ;をクリックします。\nã‚¤ãƒ³ã‚¿ãƒ¼ãƒãƒƒãƒˆã«æ Ž¥ç¶šã—ているのにコンテンツが表示ã&# 129;•ã‚Œãªã„å ´åˆã¯ã€å¾Œã§ã‚„ã‚Šç›´ã—ã¦ãã 9; さい。","%@ Search Results":"%@ 件の検索結果","Apple applications":"Apple アプリケーション",Cancel:"ã‚ャンセル","Change Language":"言語を変更",Close:"閉じる","Featured application help":"お勧めのアプリケーションヘルプ","Go to the homepage":"ホームページに移動","Help for:":"表示ä¸ã®ãƒ˜ãƒ«ãƒ—：",Hide:"éš ã™",Home:"ホーム","Loading latest help...":"最新のヘルプをèªã¿è¾¼ã¿ä¸...","Other applications":"ほかのアプリケーション","Recent applications":"最近使ったアプリケーション",Search:"æ¤œç´ ¢","Send feedback.":"フィードバックを送信","Show all":"すべてを表示","Show less":"一部を表示","Show the previous page":"前のページを表示","Show the next page":"次のページを表示",Show:"表示","Was this page helpful?":"このページは役立ちましã 9;Ÿã‹ï¼Ÿ"}},{meta:{isoCodes:["ko"],isoName:"Korean",name:"한글"},ui:{TOP IC_UNAVAILABLE:"ì„ íƒí•œ ì£¼ì œëŠ” 현재 ì‚¬ìš©í• ìˆ˜ 없습니다.",CONNECT_TO_INTERNET:"인터넷에 연결되어 있는지 확인하ì‹ì‹œì˜¤. 연결에 대한 도움말은 Apple 메뉴 > 시스템 í™˜ê²½ì„¤ì •ì„ ì„ íƒí•˜ê³ ë„¤íŠ¸ì›Œí¬ë¥¼ 클ë¦í•œ 다음 “도와주세요”를 클ë¦í•˜ì‹ì‹œì˜¤.\n인터넷에 연결되어 있지만 해당 ì½˜í…ì¸ ê°€ ì—¬ì „ížˆ 나타나지 않는 경우 나중에 다시 시도해보ì‹ì‹œì˜¤.","%@ Search Results":"%@개의 검색 ê²°ê³¼","Apple applications":"Apple 응용 프로그램",Cancel:"취소","Change Language":"언어 변경",Close:"닫기","Featured application help":"추천 응용 프로그램 도움말","Go to the homepage":"홈페이지로 이동","Help for:":"도움말:",Hide:"가리기",Home:"홈","Loading latest help...":"ìµœì‹ ë„ì›€ë§ 불러오는 중...","Other applications":"기타 응용 프로그램","Recent applications":"최근 사용 응용 프로그램",Search:"검색","Send feedback.":"피드백 보내기.","Show all":"모두 보기","Show less":"간단히 보기",Show:"보기","Show the previous page":"ì´ì „ 페이지 보기","Show the next page":"다음 페이지 보기","Was this page helpful?":"이 페이지가 도움이 되셨습니까?"}},{meta:{isoCodes:["ms"],isoName:"Malaysian",name:"Bahas a Malaysia"},ui:{TOPIC_UNAVAILABLE:"Topik yang dipilih tidak tersedia sekarang",CONNECT_TO_INTERNET:"Pastikan anda disambungkan ke Internet. Untuk bantuan sambungan, pilih menu Apple > Keutamaan Sistem, klik Rangkaian, dan klik “Bantu saya.”\nJika anda disambungkan ke Internet, dan kandungan masih tidak muncul, cuba lagi nanti.","%@ Search Results":"%@ Hasil Carian","Apple applications":"Aplikasi Apple",Cancel:"Batal","Change Language":"Tukar Bahasa",Close:"Tutup","Featured application help":"Bantuan untuk aplikasi yang ditampilkan","Go to the homepage":"Pergi ke laman utama","Help for:":"Bantuan untuk:",Hide:"Sembunyikan",Home:"Utama","Loading latest help...":"Memuatkan bantuan terbaru...","Other applications":"Aplikasi lain","Recent applications":"Aplikasi terbaru",Search:"Cari","Send feedback.":"Hantar maklum balas.","Show all":"Tunjukkan semua","Show less":"Tunjukkan sedikit","Show the previous page":"Tunjukkan halaman sebelumnya","Show the next page":"Tunjukkan halaman seterusnya",Show:"Tunjukkan","Was this page helpful?":"Adakah halaman ini membantu?"}},{meta:{isoCodes:["nl"],isoName:"Dutch",name:"Nederlands"},ui:{TOPI C_UNAVAILABLE:"Het geselecteerde onderwerp is momenteel niet beschikbaar",CONNECT_TO_INTERNET:"Controleer of er verbinding is met het internet. Als u hulp nodig hebt, kiest u Apple-menu > 'Systeemvoorkeuren' en klikt u vervolgens op 'Netwerk' en 'Assistentie'.\nAls u verbinding hebt met het internet en de inhoud nog steeds niet wordt weergegeven, probeert u het later nogHi Mac Attack,
My computer will not disconnect from the internet. It seems to find a clone router and continues even when I shut down and unplug my my own home iy
Your main question was 'chopped' in the title. Please reply in the body of a reply box with the full question and anything you have tried. And no, the long report was not helpful .
If the same website is opening each time you launch a browser (Safari?) hold down the shift key as you launch to prevent previous pages from opening.
Have a look at your settings in Safari > Preferences. Especially General and Privacy.
Reset Safari to remove cookies and other stored data.
System Preferences > General
Have a look at your settings in System Preferences > Security & Privacy.
Call back with more questions.
Regards,
Ian -
My mail is stuck, and the computer will not shut down. What should i do?
My mail is stuck, and the computer will not shut down and the Mail is not responding. What should i do?
Hi Clinton,
This happens to all the time and this is what I normally do. (Press and hold the pwer button until the computer shuts down) but, this doesn't seem to answer the real issue. Its just like you cut of the power to shut it down.
Kind Regards
Francis
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