Computer will not send printing to printer.
Computer is HP Pavilion dv6 Notebook PC which is wireless & has Windows 7 OS 64-bit. Printer is HP Officejet 6500 Wireless. Wireless router is Linksys WRT120N. Printer says No computer connection, refer to device documentation to troubleshoot. Printer will copy but computer will not send printing to the printer. I am connected to the internet. Normally when I come home I just click on the printer icon & make it the default printer & I'm all set. However, this year when I got home (winter in another state), it does not work!! The only thing that changed was we had trouble with our cable in the other state, but I thought it was the router, so I made another connection which didn't work either. So the cable technician fixed it for me, taking off the additional networking icons I made in error. So I feel that the problem is in the networking but don't know how to fix it!!! Thanks for your help!!
Hi senior2,
It is hard to say what may have happened that cause the laptop to love connectivity with the printer or the printer lose connectivity with the network.
A links for you:
http://h10032.www1.hp.com/ctg/Manual/c01669504.pdf : Check out page 217 "Solve network problems" and "solve wireless problems". Continue reading through 223.
Some things to try that ma be repeatsof the user guide....honestly not sure if any will help but it will help with next steps I think.
1) Does the printer obtain an IP address. Can you access it through the embedded web server? If the answer is yes, the problem is likely on the PC. If connected Wireless it should have the wireless LED On.
2) If the printer does not obtain an IP address, double check the settings match your network.
3) Double check your Laptop LAN Is properly configured for your.
Hope this helps. If not, post back and let us know what you tried.
Kaz
Kazman
I am an HP Employee
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e=5,a="Show all".loc(),t="Show less".loc(),i=function(){var e=$(this).parents(".app-group"),i=e.hasClass("closed")?t:a;e.toggleClass("close d").find(".showHide").text(i)};if(this.allBooks.length){var n,o,s;n=$("<div>",{"class":"app-group closed"}).appendTo(this.$dom),$("<div>",{"class":"title"}).appendTo(n),$("<a>", {"class":"showHide",text:a,click:i}).appendTo(n),$("<div>",{"class":"clear"}).ap pendTo(n),$("<div>",{"class":"initial-set"}).appendTo(n),$("<div>",{"class":"add itional-set"}).appendTo(n),o=n.clone(!0,!0).appendTo(this.$dom),s=n.clone(!0,!0) .appendTo(this.$dom),$(".title",n).text("Recent applications".loc()),$(".title",o).text("Apple applications".loc()),$(".title",s).text("Other applications".loc()),$.each(this.recentBooks,function(a,t){e>a&&t.$iconLink().a ppendTo(n)}),$.each(this.allBooks,function(a,t){if("com.apple.HelpCenter.help"!= =t.id&&"com.apple.machelp"!==t.id){var i=t.apple?o:s,n=2*e>i.children(".initial-set").children().length?i.children(".i nitial-set"):i.children(".additional-set");t.$iconLink().appendTo(n)}}),$([n,o,s ]).each(function(){if(0===$(".additional-set",this).children().length&&$(".showH ide",this).remove(),0===$(".book",this).length)return $(this).remove(),void 0;for(var a=$(".book:last",this),t=a.parent();0!==t.find(".book").length%e;)$("<a>",{"cla ss":"book"}).appendTo(t)})}},AppListView.prototype._preloadIcons=function(){var e=this;setTimeout(function(){$.each(e.allBooks,function(e,a){setTimeout(functio n(){a.preloadIcon()},20*e)})},1e3)},function(e){var a={events:"",channel:"",pageName:"",eVar1:null,eVar16:null,eVar17:null,eVar18:n ull,eVar20:null,eVar21:null,eVar28:null};e.init=function(){this.setAccount(),thi s.setConstants()},e.setAccount=function(){var e="aaplpdglobaldev";"production"===App.env&&(e="aaplpdglobal"),this.sc=s_gi(e), this.sc.server=this.title,this.sc.trackDownloadLinks=!1,this.sc.trackExternalLin ks=!1,this.sc.trackInlineStats=!1,this.sc.useForcedLinkTracking=!1,this.sc.linkD ownloadFileTypes="exe,zip,wav,mp3,mov,mpg,avi,wmv,pdf,doc,docx,xls,xlsx,ppt,pptx ",this.sc.linkInternalFilters="help.apple.com",this.sc.linkLeaveQueryString=!1,t his.sc.linkTrackVars="eVar1,prop1,eVar2,prop2,eVar3,prop3,eVar4,prop4,eVar5,prop 5,eVar6,prop6,eVar7,prop7,eVar8,prop8,eVar9,prop9,eVar10,prop10,eVar11,prop11,eV ar12,prop12,eVar13,prop13,eVar14,prop14,eVar16,prop16,eVar17,prop17,eVar28,prop2 8,events",this.sc.linkTrackEvents="event1,event2,event3,event4",this.sc.usePlugi ns=!1,this.sc.doPlugins=$.noop,this.sc.visitorNamespace="appleproductdocumentati on",this.sc.trackingServer="metrics.apple.com",this.sc.trackingServerSecure="sec uremetrics.apple.com"},e.setConstants=function(){var e="unknown",a="unknown",t="unknown",i="help:"+this.product,n=i+":"+this.platfor m,o=n+":"+this.version;$.each(["helpviewer","safari","webkit","opera","mozilla", "msie"],function(){return this in $.browser?(e=this,!1):void 0}),$.each([/Mac OS X ([_\.\d]+)/,/iPhone OS ([_\.\d]+)/,/CPU OS ([_\.\d]+)/,/Windows NT ([_\.\d]+)/],function(){var e=navigator.userAgent.match(this);return e?(a=e[0].replace(this,"$1").replace(/_/g,"."),!1):void 0}),$.each([/Version\/([_\.\d]+)/,/Chrome\/([_\.\d]+)/,/MSIE ([_\.\d]+)/,/Firefox\/([_\.\d]+)/],function(){var e=navigator.userAgent.match(this);return e?(t=e[0].replace(this,"$1").replace(/_/g,"."),!1):void 0}),$.extend(this.sc,{eVar2:navigator.userAgent,eVar3:e+":"+t,eVar4:a,eVar5:e+" :"+a,eVar6:App.version,eVar7:i,eVar8:n,eVar9:o,eVar10:this.product,eVar11:this.p latform,eVar12:this.version,eVar13:(navigator.browserLanguage||navigator.systemL anguage||navigator.userLanguage||navigator.language).substr(0,2),eVar14:this.loc ale,eVar15:navigator.language})},e._track=function(e,t){this.loaded.then($.proxy (function(){$.extend(this.sc,a,t),this._resetProps(),this.sc.t(!0,"o",e)},this)) },e._resetProps=function(){var e,a,t={};for(e in this.sc)e.match(/prop\d+/)&&(this.sc[e]=null),e.match(/eVar\d+/)&&this.sc[e]&&( a=e.replace(/eVar(\d+)/,"$1"),t["prop"+a]="D=v"+a);$.extend(this.sc,t)},e.naviga te=function(e,a){var t=this.title+":"+a.name.toLowerCase();this._track("view",{events:"event1",chann el:t,pageName:t,eVar1:(a.is_glossary?"glossary:":"")+a.name,eVar28:a.id})},e.sea rch=function(e,a,t){if(a){var i=this.title+":search",n=t.length?"search":"search: no results";this._track(n,{events:t.length?"event2":"event3",channel:i,pageName:i, eVar1:n,eVar16:a})}},e.searchResultSelected=function(e,a,t){var i=this.title+":search",n="search: result click-through";this._track("name",{events:"event4",channel:i,pageName:i,eVar1:n ,eVar16:a,eVar17:t.name,eVar18:t.id})},e.feedback=function(e,a){var t=this.title+":"+a.name.toLowerCase();this._track("feedback",{events:"event5",c hannel:t,pageName:t,eVar1:a.name,eVar21:"false",eVar28:a.id})},e.mediaStart=func tion(e,a){var t=this.title+":media",i=App.navigation._currentItem;this._track("media: start",{events:"event7",channel:t,pageName:t,eVar1:i.name,eVar18:a,eVar20:"vide o",eVar28:i.id})}}(Beacon.prototype),Book.prototype.topicForID=function(e){retur n e?this.topics[e]:this.landing},Book.prototype.topicForURL=function(e){var a;return $.each(this.topics,function(){return this.href===e?(a=this,!1):void 0}),a},Book.prototype.sectionForID=function(e){return this.sections[e]},Book.prototype.itemForID=function(e){var a=this.topicForID(e)||this.sectionForID(e);return(!a||a instanceof String)&&(a=this.unknown_topic),a},function(){function e(e){return e?e.match(/[^\/]$/)?e+="/":e:""}function a(){var e=[navigator.browserLanguage||navigator.systemLanguage||navigator.userLanguage| |navigator.language];if("HelpViewer"in window&&"preferredLanguages"in HelpViewer)try{e=HelpViewer.preferredLanguages().concat(e)}catch(a){}if("iTunes "in window)try{e=$.map(iTunes.acceptedLanguages.split(","),function(e){return e.replace(/\+?([^;]+);.*/,"$1")}).concat(e)}catch(a){}return e=$.map(e,function(e){return e?(e=e.toLowerCase(),2>=e.length?e:[e,e.substr(0,2)]):null})}function t(e){return i||(i={},$.each(APD.translations,function(e,a){$.each(a.meta.isoCodes,function( e,t){i[t]=a})})),i[e]}var i,n={name:"English",isoName:"English",isoCodes:["en"],folder:"en.lproj","text-d irection":"ltr"};APD.Bundle=function(a,t,i){this.path=e(a),this.current=$.extend ({},n),t&&t.match(/^.*\.lproj$/)&&(this.current.folder=t),this.locales=[],this._ uiStrings={};var o=this;this._loadList().done(function(){var e=o._lookupLocale(t)||o._browserLocale();e&&(o.current=e)}).always(function(){o ._loadStrings()}).always(function(){i&&i.call&&i.call(o,o)})};var o=APD.Bundle.prototype;o._loadList=function(){var e=this,a=$.Deferred();return $.getJSON(this.path+"locale-list.json").done(function(t){e.locales=t,a.resolve( )}).fail(function(){return console.warn("Unable to load language list, loading content from "+e.current.folder),$.getJSON(e.URL()+"locale-info.json").done(function(t){t.me ta.folder=e.current.folder,e.locales.push(t.meta),a.resolve()}).fail(function(){ a.reject()})}),a},o._loadStrings=function(){var e=this,a=e.current.isoCodes;a.push("en"),$.each(a,function(a,i){var n=t(i);return n?(e._uiStrings=n.ui||{},e.cssClass=n.meta.cssClass||"",!1):void 0})},o._lookupLocale=function(e){if(!e)return null;var a=null;return $.each(this.locales,function(t,i){var n=i.isoCodes.concat([i.folder,i.name,i.isoName]);return $.inArray(e,n)>-1?(a=i,!1):void 0}),a},o._browserLocale=function(){var e=null,t=this.locales;return $.each(a(),function(a,i){return $.each(t,function(a,t){return $.inArray(i,t.isoCodes)>-1?(e=t,!1):void 0}),e?!1:void 0}),e},o.list=function(){if(2>this.locales.length)return[];if("iTunes"in window)return[];if("HelpViewer"in window)return[];var e=$.map(this.locales,function(e){return{name:e.name,isoCode:e.isoCodes[0]}});re turn e.sort(function(e,a){return e.name.localeCompare(a.name)}),e},o.translate=function(e){return this._uiStrings[e]||e},o.URL=function(){return this.path+e(this.current.folder)}}(),ContentView.prototype.showTopic=function(e ){e!==this.topic&&(this.topic=e,this.$dom.empty().prop("scrollTop",0).append(e.l oadContent()),"HelpViewer"in window&&"mtContentAccessed"in HelpViewer&&HelpViewer.mtContentAccessed(e.id+" "+e.name,e.book.title)),this.$dom.attr("aria-hidden",!1).show().trigger("conten tLoaded")},ContentView.prototype.hide=function(){this.$dom.attr("aria-hidden",!0 ).hide()},function(){$(".contentView a[href*='.html']").live("click",function(e){var a=$(this).attr("href"),t=a.match(/#/)?a.replace(/^.*\.html(#?.*)/,"$1"):"",i=a. replace(/^(.*\.html)#?.*/,"$1"),n=App.book.topicForURL(i)||App.book.topicForID(t );a.match(/^http/)||a.match(/\//)||(e.preventDefault(),n&&n.navigateTo())}),$(". contentView .Task h2, .contentView .task h2, .showTaskBody, .hideTaskBody").live("click",function(){var e=$(this).parent(".Task, .task").filter(":first"),a=e.toggleClass("closed").hasClass("closed");e.find("[ aria-expanded]").attr("aria-expanded",!a),e.find("[aria-hidden]").attr("aria-hid den",a)}),$(".contentView .LinkAppleWebMovie a, .contentView .movie a").live("click",function(e){if(!("HelpViewer"in window&&HelpViewer.availableBooks)){e.preventDefault();var a=$(this).attr("href");movieLightboxController.showLightboxWithURL(a)}})}(),Des ign.prototype.preloadImages=function(){$.each(this.preloadList,function(e,a){(ne w Image).src=App.resourcePath+"images/"+a})},Design.namedSkins={magenta:{helpview erWindowSize:null,cssClass:"layered",isLayeredStyle:!0},red:{helpviewerWindowSiz e:null,cssClass:"layered",isLayeredStyle:!0},tangerine:{dismissSearchLabel:"Clos e",preloadList:["tangerine/[email protected]","tangerine/disclosure-open.pn g","tangerine/[email protected]","tangerine/home.png","tangerine/[email protected] g","tangerine/menu-background.png"]}},HelpViewerBook.prototype.preloadIcon=funct ion(){(new Image).src=this.iconHref},HelpViewerBook.prototype.$iconLink=function(){return $("<a>",{href:this.link,"class":"book"}).append($("<img>",{src:this.iconHref})) .append($("<div>",{text:this.title}))},function(){var e=LandingView.prototype;e.showTopic=function(e){this.contentView.showTopic(e)}, e._layoutLanding=function(){if(!App.design.isLayeredStyle){var e=this.$dom.wrapInner("<div class='row' />").wrapInner("<div class='center' />").find(".center"),a=$("<div class='row' />").appendTo(e);$.browser.helpviewer||a.append(this._$languageMenu()),$("<div> ",{"class":"copyrightTagline",text:this.book.copyright_text}).appendTo(a)}},e._a ddMarquee=function(e){var a=$(".marquee",e),t=$("img",a).remove().attr("src"),i=$(".title",a).remove().te xt(),n="url("+t+") 0 0 no-repeat, -webkit-gradient(linear, 0 0, 0 100%, from(#ebebeb), to(#fff))";a.length&&e.addClass("hasMarquee"),$("<p>",{text:i}).appendTo(a),$(" <p>",{"class":"spacer"}).prependTo(a).clone().appendTo(a),a.css("background",n)} ,e._$languageMenu=function(){var e=this.bundle.list();if(0!==e.length){var a=$("<div>",{id:"localizations"}),t=$("<select>").appendTo(a);return $("<option>",{text:"Change Language".loc()}).appendTo(t),$.each(e,function(e,a){$("<option>",{val:a.isoCod e,text:a.name}).appendTo(t)}),a}}}(),LightboxView.prototype.showTopic=function(e ){this._$previous_focus=$(":focus"),this.visible=!0,this.contentView.showTopic(e ),this.$dom.show().attr("aria-hidden","false").attr("tabindex","0"),(!$.browser. msie||$.browser.version>=8)&&this.$dom.focus()},LightboxView.prototype.hide=func tion(){(!$.browser.msie||$.browser.version>=8)&&(this.$dom.blur(),this._$previou s_focus.focus()),this.$dom.hide().attr("aria-hidden","true").attr("tabindex","-1 "),this._$previous_focus$previous_focus=$(),this.visible=!1},function(){var e=NavController.prototype,a="showHelpViewerApplicationList";e._addItems=functio n(e){var a=this;$.each(e,function(e,t){t instanceof Section&&(App.design.isLayeredStyle&&!t.parent&&a._linearTOC.push(t),a._addItem s(t.children)),t instanceof Topic&&a._linearTOC.push(t)})},e.hash=function(){return location.hash.replace(/[^\-_a-z0-9]/gi,"")},e._checkHash=function(){this._goToI D(this.hash())},e._goToID=function(e){if(!this._currentItem||this._currentItem.i d!==e){searchController.navigateToItemWithID(e);var t,i=App.book.itemForID(e);i||(i=this._book.landing),e===a?t=App.views.appList:i instanceof Section?t=App.views.toc:i instanceof Topic&&(1>=App.book.toc.length&&App.book.toc[0]instanceof Topic&&i.is_landing?t=App.views.topic:i.is_landing?t=App.views.landing:i.is_glo ssary?(this._pushedItem=this._currentItem,t=App.views.lightbox):t=App.views.topi c,t.showTopic(i)),this._currentItem=i,$(this._book).trigger("navigate",[i,t])}}, e._goToItem=function(e){location.hash=e.id},e._goToPageOffset=function(e){for(va r a=0,t=0;this._linearTOC.length>t;t++)if(this._currentItem===this._linearTOC[t]) {a=t;break}a+=e,0>a?a=this._linearTOC.length+a:a>=this._linearTOC.length&&(a-=th is._linearTOC.length),this._goToItem(this._linearTOC[a])},e.previous=function(){ this._goToPageOffset(-1)},e.next=function(){this._goToPageOffset(1)},e.popPrevio us=function(){this._pushedItem?(this._goToItem(this._pushedItem),this._pushedIte m=null):this._goToItem(this._book.landing)}}(),Section.prototype.navPath=functio n(){return(this.parent?this.parent.navPath():[]).concat(this)},Section.prototype .linkHref=function(){return"#"+this.id},function(){var e=TOC.prototype;e._$ulForNavList=function(e,a){var t=$("<ul>",{role:a?"group":"tree"}).append($.map(e,$.proxy(function(e){return this._$liForNavItem(e,a)},this)));return t},e._$liForNavItem=function(e,a){if("string"==typeof e)return console.log("Unresolved TOC item:",e),void 0;var t=$("<li>",{role:"treeitem"}),i=$("<a>",{href:e.linkHref()}).appendTo(t);return this._$liByID[e.id]=t,t.add(i).data("item",e),e.categories&&t.addClass(e.catego ries.join(" ")),e.icon&&$("<img>",{src:this._contentPath+e.icon,alt:""}).prependTo(i),$("<s pan>",{"class":"name",html:e.name}).appendTo(i),e instanceof Section&&(t.addClass("closed hasChildren").attr("aria-expanded","false"),this._$ulForNavList(e.children,a+1) .appendTo(t)),t},e.updateSelection=function(e,a){this.$dom.find("li").removeClas s("selected").attr("aria-selected",!1);var t=this._$liByID[a.id],i=this.$dom.children("li"),n=!1;if(App.design.isLayeredSt yle&&(n=!0,t&&a.id!==this.book.landing.id||!this.book.toc.length||(a=this.book.t oc[0],t=this._$liByID[a.id]),a instanceof Section&&(i.addClass("closed").attr("aria-expanded",!1),i.is(t)))){var o=t.children("ul:first").height();o&&(this.$dom.css("overflow","hidden"),this.$ dom.css("min-height",o),this.$dom.css("overflow",null))}t&&t.addClass("selected" ).attr("aria-selected",!0).parents("li").add(n?t:null).removeClass("closed").att r("aria-expanded",!0)},e._toggleSections=function(e){var a=$(e.currentTarget).parents("li:first"),t=a.data("item"),i=a.hasClass("closed" );t instanceof Section&&(App.design.isLayeredStyle?a.removeClass("closed").attr("aria-expanded ",!0):(a.toggleClass("closed",!i).attr("aria-expanded",i),e.preventDefault())),t instanceof Topic&&"HelpViewer"in window&&"mtStatisticsIncrement"in HelpViewer&&HelpViewer.mtStatisticsIncrement(0,0,1,0)}}(),function(){var e=Topic.prototype,a=!1;flamingoQTDetect=!1,function(){return navigator.userAgent.match(/applewebkit/i)?(a=!0,void 0):"execScript"in window?(execScript('on error resume next: flamingoQTDetect = IsObject(CreateObject("QuickTimeCheckObject.QuickTimeCheck.1"))',"VBScript"),a= flamingoQTDetect,void 0):($.each($.makeArray(navigator.plugins),function(){return this.name.match(/quicktime/i)?(a=!0,!1):void 0}),void 0)}(),e.navPath=function(){return(this.parent?this.parent.navPath():[]).concat( this)},e.breadcrumbHTML=function(){var e=this.navPath(),a="rtl"===$("body").attr("dir")?"◀":"►",t=" <span class='breadcrumbArrow'>"+a+"</span> ";return e.pop(),$.map(e,function(e){return e.name}).join(t)},e.linkHref=function(){return this.is_external||this.is_hash?this.href:"#"+this.id},e.navigateTo=function(){l ocation.href=this.linkHref()},e.loadContent=function(){if(!this._content_loaded) {var e=App.bundle.URL(),a=this,t="";a.href&&$.ajax({async:!1,url:e+a.href,dataType:" html"}).done(function(a){t=a.replace(/.*<body/,"<div").replace(/\/body>.*/,"/div >"),t=t.replace(/src="/g,'src="'+e)}),t?(this.$content=$(t).addClass("apd-topic" ),this.$content.find("a[href^='http']").attr("target","_blank"),this.full_name=t his.$content.find("h1:first").text(),this.$content.attr("data-apdid",this.id).re moveAttr("id").find("a[name="+this.id+"]").remove(),this._removeSectionLinks(),t his._collapseTasks(),this._formatMovieLinks(),this._addFeedbackLink(),this._addC opyrightText(),this._content_loaded=!0):(this.$content=this._contentUnavailable( ),this._content_loaded=!1)}return this.$content},e._removeSectionLinks=function(){var e=this;this.$content.find("a:not([href^=http])").each(function(){var a,t=$(this),i=t.attr("href")||"";i.match(/^(\w+).html$/)&&(a=e.book.topicForURL (i),a||t.contents().unwrap())})},e._collapseTasks=function(){var e=this.$content.find(".Task, .task"),a=1===e.length;e.each(function(){$(this).addClass(a?"":"closed").find(" [aria-expanded]").attr("aria-expanded",a).end().find("[aria-hidden]").attr("aria -hidden",!a).end()}),$("<span>",{"class":"hideTaskBody",role:"button",text:"Hide ".loc(),"aria-label":"Hide".loc()}).prependTo(e),$("<span>",{"class":"showTaskBo dy",role:"button",text:"Show".loc(),"aria-label":"Show".loc()}).prependTo(e)},e. _addFeedbackLink=function(){if(this.book.collect_feedback){var e=$("<div>",{"class":"Feedback"}).appendTo(this.$content),a=$.param({bookID:thi s.book.title,topicTitle:this.name,appVersion:this.book.version||"",build:this.bo ok.build_id||"",source:$.browser.helpviewer?"helpviewer":"browser"});$("<span>", {"class":"LinkFeedback",text:"Was this page helpful?".loc()}).appendTo(e),$("<a>",{text:"Send feedback.".loc(),href:"http://help.apple.com/feedbackR1/English/pgs/fdbck_form.php?"+a,target:"_blank"}).click($.proxy(function(){$(this.book).trigger("feedback", this)},this)).appendTo(e)}},e._formatMovieLinks=function(){var e=this;this.$content.find(".LinkAppleWebMovie, .movie").each(function(){var t=$(this),i=t.find("a:first"),n=i.attr("href"),o=i.text(),s=e._getMovieURLFromU RLParam(n);a&&s?(i.parent().is("p")||i.wrap("<p class='p'>"),$("<a>",{title:o}).prependTo(t),t.find("a").attr({href:s,target:"h v_overlay_small"})):t.remove()})},e._getMovieURLFromURLParam=function(e){var a=null;if(e.match(/.*\?movie=/)){e=e.replace(/.*\?movie=/,"");var t=App.bundle.URL()+"movies/"+e+".json";a=this._getMovieURLFromJSONFileAtURL(t)} return a},e._getMovieURLFromJSONFileAtURL=function(e){var a=null;return $.browser.msie&&navigator.userAgent.match(/x64/i)?a:(navigator.onLine&&$.ajax({ async:!1,dataType:"json",url:e,success:function(e){a=e.length?e[0].url:e.url},er ror:function(){console.log(e+" could not be loaded")}}),a)},e._addCopyrightText=function(){if(this.book.copyright_text){var e=$("<div>",{"class":"copyrightTagline",html:this.book.copyright_text}),a=this. $content.find(".contentCell:last");
a.length?a.append(e):this.$content.append(e)}},e._contentUnavailable=function(){ var e=$("<div>",{id:this.id,"class":"apd-topic"});if($("<img>",{"class":"topicIcon" ,src:App.resourcePath+"images/[email protected]"}).appendTo(e),$("<h1>",{text:"TOPIC _UNAVAILABLE".loc()}).appendTo(e),$.browser.helpviewer&&location.protocol.match( /file/)){var a=$("<div>",{"class":"body conbody"}).appendTo(e);a.append($.map("CONNECT_TO_INTERNET".loc().split("\n"),f unction(e){return $("<p>",{"class":"p",text:e})})),"mtStatisticsIncrement"in HelpViewer&&HelpViewer.mtStatisticsIncrement(1,0,0,0)}return e}}(),APD.translations=[{meta:{isoCodes:["ar"],isoName:"Arabic",name:"Ø§Ù„Ø¹Ø±Ø ¨ÙŠØ©"},ui:{TOPIC_UNAVAILABLE:"الموضوع المØدد غير متوفر Øاليًا.",CONNECT_TO_INTERNET:'تأكد من الاتصال بالإنترنت. للØصول على مساعدة، اختر قائمة Apple > تفضيلات النظام، وانقر على الشبكة، ثم انقر على "ساعدني".\nإذا كنت متصلاً بالإنترنت، ولا يظهر المØتوى بعد، فØاول مرة أخرى لاØقًا.',"%@ Search Results":"%@ نتيجة (نتائج) بØØ«","Apple applications":"تطبيقات Apple",Cancel:"إلغاء","Change Language":"تغيير اللغة",Close:"إغلاق","Featured application help":"تعليمات تطبيقات مميّزة","Go to the homepage":"الانتقال إلى الصفØØ© الرئيسية","Help for:":"تعليمات لـ:",Hide:"إخفاء",Home:"الشاشة الرئيسية","Loading latest help...":"يتم الآن تØميل Ø£Øدث التعليمات…","Other applications":"تطبيقات أخرى","Recent applications":"Ø£Øدث التطبيقات",Search:"بØØ«","Send feedback.":"أرسل تغذية مرتدّة.","Show all":"إظهار الكل","Show less":"إظهار أقل","Show the previous page":"إظهار الصفØØ© السابقة","Show the next page":"إظهار الصفØØ© التالية",Show:"إظهار","Was this page helpful?":"هل كانت هذه الصفØØ© مفيدة؟"}},{meta:{isoCodes:["ca"],isoName:"Catalan",name:"Català "},ui:{TOPIC_UNAVAILABLE:"El tema seleccionat no està disponible ara",CONNECT_TO_INTERNET:"Comproveu que teniu connexió a Internet. Per obtenir ajuda sobre com establir connexió, seleccioneu el menú Apple > Preferències del Sistema i feu clic a Xarxa i, després, a Assistent.\nSi esteu connectat a Internet però el contingut no apareix, proveu-ho de nou més endavant.","%@ Search Results":"%@ resultats","Apple applications":"Aplicacions d'Apple",Cancel:"Cancel·lar","Change Language":"Canviar idioma",Close:"Tancar","Featured application help":"Ajuda de l'aplicació destacada","Go to the homepage":"Vés a la pà gina inicial","Help for:":"Ajuda de:",Hide:"Ocultar",Home:"Inici","Loading latest help...":"Carregant l'ajuda més actualitzada…","Other applications":"Altres aplicacions","Recent applications":"Aplicacions recents",Search:"Buscar","Send feedback.":"Enviar opinió.","Show all":"Mostrar-ho tot","Show less":"Mostrar menys","Show the previous page":"Mostra la pà gina anterior","Show the next page":"Mostra la pà gina següent",Show:"Mostrar","Was this page helpful?":"Us ha resultat útil aquesta pà gina?"}},{meta:{isoCodes:["cs"],isoName:"Czech",name:"ÄŒeÅ¡tina"},ui:{TOPIC_UNA VAILABLE:"Vybrané téma nenà k dispozici",CONNECT_TO_INTERNET:"UjistÄ›te se, že jste pÅ™ipojeni k Internetu. Chcete-li nápovÄ›du pro pÅ™ipojenÃ, použijte pÅ™Ãkaz PÅ™edvolby systému z nabÃdky Apple, kliknÄ›te na SÃÅ¥ a poté na „Průvodce“.\nJste-li pÅ™ipojeni k Internetu, avÅ¡ak obsah se pÅ™esto nezobrazuje, zkuste to znovu pozdÄ›ji.","%@ Search Results":"Výsledky hledánÃ: %@","Apple applications":"Aplikace Apple",Cancel:"ZruÅ¡it","Change Language":"ZmÄ›nit jazyk",Close:"ZavÅ™Ãt","Featured application help":"NápovÄ›da pro doporučené aplikace","Go to the homepage":"OtevÅ™Ãt domovskou stránku","Help for:":"NápovÄ›da pro:",Hide:"Skrýt",Home:"Plocha","Loading latest help...":"NačÃtánà nejnovÄ›jÅ¡Ã nápovÄ›dy…","Other applications":"Jiné aplikace","Recent applications":"Poslednà aplikace",Search:"Hledat","Send feedback.":"SdÄ›lte nám svůj názor.","Show all":"Zobrazit vÅ¡e","Show less":"Zobrazit ménÄ›","Show the previous page":"Zobrazit pÅ™edchozà stránku","Show the next page":"Zobrazit dalÅ¡Ã stránku",Show:"Zobrazit","Was this page helpful?":"Pomohla vám tato stránka?"}},{meta:{isoCodes:["da"],isoName:"Danish",name:"Dansk"},ui:{TOPIC_UN AVAILABLE:"Det valgte emne er utilgængeligt",CONNECT_TO_INTERNET:"Sørg for, at der er oprettet forbindelse til internettet. Vælg Apple > Systemindstillinger, klik pÃ¥ Netværk, og klik derefter pÃ¥ “Hjælp mig” for at fÃ¥ hjælp med at oprette forbindelse.\nHvis der er forbindelse til internettet, og indholdet stadig ikke vises, kan du prøve igen senere.","%@ Search Results":"%@ søgeresultater","Apple applications":"Apple-programmer",Cancel:"Annuller","Change Language":"Skift sprog",Close:"Luk","Featured application help":"Viste program","Go to the homepage":"GÃ¥ til hjemmesiden","Help for:":"Hjælp til:",Hide:"Skjul",Home:"Hjem","Loading latest help...":"Indlæser den nyeste hjælp…","Other applications":"Andre programmer","Recent applications":"Seneste programmer",Search:"Søg","Send feedback.":"Send feedback.","Show all":"Vis alle","Show less":"Vis færre","Show the previous page":"Vis forrige side","Show the next page":"Vis næste side",Show:"Vis","Was this page helpful?":"Var denne side nyttig?"}},{meta:{isoCodes:["de"],isoName:"German",name:"Deutsch"},ui:{TOPIC_UN AVAILABLE:"Das gewählte Thema ist derzeit nicht verfügbar",CONNECT_TO_INTERNET:"Vergewissern Sie sich, dass eine Verbindung zum Internet besteht. Wählen Sie „Apple“ > „Systemeinstellungen“, klicken Sie auf „Netzwerk“ und dann auf „Assistent“, wenn Sie Hilfe benötigen.\nWenn Sie mit dem Internet verbunden sind, den Inhalt aber dennoch nicht sehen können, versuchen Sie es zu einem späteren Zeitpunkt erneut.","%@ Search Results":"%@ Suchergebnisse","Apple applications":"Apple-Programme",Cancel:"Abbrechen","Change Language":"Sprache wechseln",Close:"Schließen","Featured application help":"Empfohlenes Programm-Hilfe","Go to the homepage":"Zur Homepage","Help for:":"Hilfe für:",Hide:"Ausblenden",Home:"Startseite","Loading latest help...":"Die neuste Hilfe wird geladen ...","Other applications":"Andere Programme","Recent applications":"Benutzte Programme",Search:"Suchen","Send feedback.":"Feedback senden.","Show all":"Alle einblenden","Show less":"Weniger einblenden","Show the previous page":"Nächste Seite einblenden","Show the next page":"Vorherige Seite einblenden",Show:"Einblenden","Was this page helpful?":"War diese Seite nützlich?"}},{meta:{isoCodes:["el"],isoName:"Greek",name:"Ελληνικά"},u i:{TOPIC_UNAVAILABLE:"Αυτήν τη στιγμή, το επιλεγμÎνο θÎμα δεν είναι διαθÎσιμο",CONNECT_TO_INTERNET:"Βεβαιωθείτε ότι είστε συνδεδεμÎνοι στο Διαδίκτυο. Για βοήθεια με τη σύνδεση, επιλÎξτε το μενού Apple > «Προτιμήσεις συστήματος», κάντε κλικ στο «Δίκτυο» και μετά στο «ΘÎλω βοήθεια».\nΕάν συνδεθείτε στο Διαδίκτυο και το περιεχόμενο δεν εμφανίζεται ακόμη, δοκιμάστε ξανά αργότερα.","%@ Search Results":"%@ αποτελÎσματα αναζήτησης","Apple applications":"ΕφαρμογÎÏ‚ Apple",Cancel:"Ακύρωση","Change Language":"Αλλαγή γλώσσας",Close:"Κλείσιμο","Featured application help":"Βοήθεια προτεινόμενων εφαρμογών","Go to the homepage":"Μετάβαση στην αρχική σελίδα","Help for:":"Βοήθεια για:",Hide:"Απόκρυψη",Home:"Αφετηρία","Loading latest help...":"Γίνεται φόρτωση της πιο πρόσφατης Βοήθειας…","Other applications":"Άλλες εφαρμογÎÏ‚","Recent applications":"Πρόσφατη εφαρμογή",Search:"Αναζήτηση","Send feedback.":"Στείλετε σχόλια.","Show all":"Εμφάνιση όλων","Show less":"Εμφάνιση λιγότερων","Show the previous page":"Εμφάνιση της προηγούμενης σελίδας","Show the next page":"Εμφάνιση της επόμενης σελίδας",Show:"Εμφάνιση","Was this page helpful?":"Ήταν χρήσιμη αυτή η σελίδα;"}},{meta:{isoCodes:["en-us","en-gb","en-ca","en-ie","en"],isoName :"English",name:"English"},ui:{TOPIC_UNAVAILABLE:"The selected topic is currently unavailable",CONNECT_TO_INTERNET:"Make sure you’re connected to the Internet. For help connecting, choose Apple menu > System Preferences, click Network, and click “Assist me.”\nIf you’re connected to the Internet, and the content still doesn’t appear, try again later.","%@ Search Results":"%@ Search Results","Apple applications":"Apple applications",Cancel:"Cancel","Change Language":"Change Language",Close:"Close","Featured application help":"Featured application help","Go to the homepage":"Go to the homepage","Help for:":"Help for:",Hide:"Hide",Home:"Home","Loading latest help...":"Loading latest help...","Other applications":"Other applications","Recent applications":"Recent applications",Search:"Search","Send feedback.":"Send feedback.","Show all":"Show all","Show less":"Show less","Show the previous page":"Show the previous page","Show the next page":"Show the next page",Show:"Show","Was this page helpful?":"Was this page helpful?"}},{meta:{isoCodes:["es"],isoName:"Spanish",name:"Español"},ui:{TOPIC _UNAVAILABLE:"El tema seleccionado no está disponible en estos momentos",CONNECT_TO_INTERNET:"Asegúrese de que está conectado a Internet. Si necesita ayuda para conectarse, seleccione menú Apple > Preferencias del Sistema, haga clic en Red y, a continuación, haga clic en Asistente.\nSi ya está conectado a Internet pero no se muestra el contenido del tema, inténtelo de nuevo más tarde.","%@ Search Results":"%@ resultados","Apple applications":"Aplicaciones de Apple",Cancel:"Cancelar","Change Language":"Cambiar idioma",Close:"Cerrar","Featured application help":"Ayuda de la aplicación destacada","Go to the homepage":"Ir a la página de inicio","Help for:":"Ayuda de:",Hide:"Ocultar",Home:"Inicio","Loading latest help...":"Cargando la ayuda más reciente…","Other applications":"Otras aplicaciones","Recent applications":"Aplicaciones recientes",Search:"Buscar","Send feedback.":"Enviar opinión.","Show all":"Mostrar todo","Show less":"Mostrar menos","Show the previous page":"Mostrar la página anterior","Show the next page":"Mostrar la página siguiente",Show:"Mostrar","Was this page helpful?":"¿Le ha resultado útil esta página?"}},{meta:{isoCodes:["fi"],isoName:"Finnish",name:"Suomi"},ui:{TOPIC_UN AVAILABLE:"Valittu aihe ei ole tällä hetkellä käytettävissä",CONNECT_TO_INTERNET:"Varmista, että olet yhteydessä internetiin. Jos tarvitset apua yhteyden muodostamisessa, valitse Omenavalikko > Järjestelmäasetukset, osoita Verkko ja osoita Avusta.\nJos olet yhteydessä internetiin, mutta sisältö ei silti tule näkyviin, yritä myöhemmin uudelleen.","%@ Search Results":"%@ - hakutulokset","Apple applications":"Applen ohjelmat",Cancel:"Kumoa","Change Language":"Vaihda kieltä",Close:"Sulje","Featured application help":"Esittelyssä olevan ohjelman ohje","Go to the homepage":"Siirry kotisivulle","Help for:":"Ohje:",Hide:"Kätke",Home:"Koti","Loading latest help...":"Ladataan uusinta ohjetta…","Other applications":"Muut ohjelmat","Recent applications":"Äskeiset ohjelmat",Search:"Etsi","Send feedback.":"Lähetä palautetta.","Show all":"Näytä kaikki","Show less":"Näytä vähemmän","Show the previous page":"Näytä edellinen sivu","Show the next page":"Näytä seuraava sivu",Show:"Näytä","Was this page helpful?":"Oliko tästä sivusta apua?"}},{meta:{isoCodes:["fr"],isoName:"French",name:"Français"},ui:{TOPIC_UN AVAILABLE:"La rubrique sélectionnée est actuellement indisponible.",CONNECT_TO_INTERNET:"Assurez-vous d’être connecté à Internet. Pour obtenir de l’aide pour vous connecter, choisissez le menu Pomme > Préférences Système, cliquez sur Réseau puis sur Assistant.\nSi vous êtes connecté à Internet, mais que le contenu ne s’affiche toujours pas, réessayez ultérieurement.","%@ Search Results":"%@ résultats","Apple applications":"Applications Apple",Cancel:"Annuler","Change Language":"Changer de langue",Close:"Fermer","Featured application help":"Aide de l’application actuelle","Go to the homepage":"Aller à la page d'accueil","Help for:":"Aide pour :",Hide:"Masquer",Home:"Accueil","Loading latest help...":"Chargement de l’Aide la plus récente… ","Other applications":"Autres applications","Recent applications":"Applications récentes",Search:"Rechercher","Send feedback.":"Envoyer des commentaires.","Show all":"Affichage total","Show less":"Affichage partiel","Show the previous page":"Afficher la page précédente","Show the next page":"Afficher la page suivante",Show:"Afficher","Was this page helpful?":"Avez-vous trouvé cette page utile ?"}},{meta:{isoCodes:["he"],isoName:"Hebrew",name:"עברית"},ui:{TOPIC_UNAVA ILABLE:"×”× ×•×©× ×©× ×‘×—×¨ ××™× ×• זמין כעת.",CONNECT_TO_INTERNET:"ודא/×™ ×©×”×™× ×š מחובר/ת ×œ××™× ×˜×¨× ×˜. לעזרה ×‘× ×•×©× התחברות, בחר/×™ תפריט Apple > ״העדפות המערכת״, לחץ/×™ על ״רשת״ ובחרי ״עזור לי״.\nאם ×”×™× ×š מחובר/ת ×œ××™× ×˜×¨× ×˜, ובכל זאת התוכן ××™× ×• מופיע, × ×¡×”/×™ שוב מאוחר יותר.","%@ Search Results":"%@ תוצאות","Apple applications":"יישומי Apple",Cancel:"ביטול","Change Language":"החלף/×™ שפה",Close:"סגור","Featured application help":"עזרה ×‘× ×•×©× היישומים המומלצים","Go to the homepage":"עבור אל דף הבית","Help for:":"עזרה ×‘× ×•×©×:",Hide:"הסתר",Home:"בית","Loading latest help...":"טוען את קבצי העזרה החדשים ביותר…","Other applications":"יישומים אחרים","Recent applications":"יישומים ××—×¨×•× ×™×",Search:"חיפוש","Send feedback.":"שלח/×™ משוב.","Show all":"הצג הכול","Show less":"הצג פחות","Show the previous page":"הצג את העמוד הקודם","Show the next page":"הצג את העמוד הבא",Show:"הצג","Was this page helpful?":"האם עמוד ×–×” עזר לך?"}},{meta:{isoCodes:["hr"],isoName:"Croatian",name:"Hrvatski"},ui:{TOPIC_U NAVAILABLE:"Odabrana tema trenutno nije dostupna",CONNECT_TO_INTERNET:'Provjerite jeste li spojeni na internet. Za pomoć pri spajanju odaberite Apple izbornik > Postavke sustava, kliknite na Mreža i zatim na "Pomoć".\nAko ste spojeni na internet i sadržaj se svejedno ne pojavljuje, pokuÅ¡ajte ponovno kasnije.',"%@ Search Results":"Rezultata pretraživanja: %@","Apple applications":"Appleove aplikacije",Cancel:"Odustani","Change Language":"Promijeni jezik",Close:"Zatvori","Featured application help":"Pomoć za ponuÄ‘ene aplikacije","Go to the homepage":"Prijelaz na početnu stranicu","Help for:":"Pomoć za:",Hide:"Sakrij",Home:"Početna stranica","Loading latest help...":"Učitavanje najnovijih datoteka pomoći…","Other applications":"Ostale aplikacije","Recent applications":"Novije aplikacije",Search:"Pretraži","Send feedback.":"PoÅ¡alji povratne informacije.","Show all":"Prikaži sve","Show less":"Prikaži manje","Show the previous page":"Prikaži prethodnu stranicu","Show the next page":"Prikaži sljedeću stranicu",Show:"Prikaži","Was this page helpful?":"Je li vam ova stranica pomogla?"}},{meta:{isoCodes:["hu"],isoName:"Hungarian",name:"Magyar"},ui:{TOPIC _UNAVAILABLE:"A kijelölt témakör jelenleg nem érhetÅ‘ el.",CONNECT_TO_INTERNET:"GyÅ‘zÅ‘djön meg róla, hogy csatlakozik az internethez. Ha segÃtségre van szüksége, válassza az Apple menü > RendszerbeállÃtások menüpontot, kattintson a Hálózat, majd a „SegÃtség kérése” elemre.\nHa csatlakozik az internethez, és a tartalom továbbra sem jelenik meg, próbálja meg késÅ‘bb.","%@ Search Results":"%@ keresési eredmény","Apple applications":"Apple alkalmazások",Cancel:"Mégsem","Change Language":"Nyelv módosÃtása",Close:"Bezárás","Featured application help":"Kiemelt alkalmazássúgó","Go to the homepage":"Ugrás a kezÅ‘dlapra","Help for:":"Súgó a következÅ‘höz:",Hide:"Elrejtés",Home:"FÅ‘gomb","Loading latest help...":"Legújabb súgó betöltése…","Other applications":"Egyéb alkalmazások","Recent applications":"Legutóbbi alkalmazások",Search:"Keresés","Send feedback.":"Visszajelzés küldése","Show all":"Az összes megjelenÃtése","Show less":"Kevesebb megjelenÃtése","Show the previous page":"ElÅ‘zÅ‘ oldal megjelenÃtése","Show the next page":"KövetkezÅ‘ oldal megjelenÃtése",Show:"MegjelenÃtés","Was this page helpful?":"Hasznosnak találta ezt az oldalt?"}},{meta:{isoCodes:["id"],isoName:"Indonesian",name:"Bahasa Indonesia"},ui:{TOPIC_UNAVAILABLE:"Topik yang dipilih saat ini tidak tersedia",CONNECT_TO_INTERNET:"Pastikan Anda terhubung ke Internet. Untuk bantuan dalam menghubungkan, pilih menu Apple > Preferensi Sistem, klik Jaringan, dan klik “Bantu saya.”\nJika Anda terhubung ke Internet, dan konten masih tidak muncul, coba lagi nanti.","%@ Search Results":"%@ Hasil Pencarian","Apple applications":"Aplikasi Apple",Cancel:"Batal","Change Language":"Ubah Bahasa",Close:"Tutup","Featured application help":"Fitur bantuan aplikasi","Go to the homepage":"Kunjungi halaman rumah","Help for:":"Bantuan untuk:",Hide:"Sembunyikan",Home:"Rumah","Loading latest help...":"Memuat bantuan terbaru…","Other applications":"Aplikasi lain","Recent applications":"Aplikasi terbaru",Search:"Cari","Send feedback.":"Kirim umpan balik.","Show all":"Tampilkan semua","Show less":"Tampilkan sebagian","Show the previous page":"Tampilkan halaman sebelumnya","Show the next page":"Tampilkan halaman berikutnya",Show:"Tampilkan","Was this page helpful?":"Apakah halaman ini membantu?"}},{meta:{isoCodes:["it"],isoName:"Italian",name:"Italiano"},ui:{TOPI C_UNAVAILABLE:"L'argomento selezionato non è al momento disponibile.",CONNECT_TO_INTERNET:"Assicurati di essere connesso a Internet. Per assistenza su come configurare la connessione a Internet, scegli menu Apple > Preferenze di Sistema, fai clic su Network, quindi su “Aiutami”.\nSe sei connesso a Internet, ma non puoi visualizzare il contenuto, riprova più tardi.","%@ Search Results":"%@ risultati di ricerca","Apple applications":"Applicazioni Apple",Cancel:"Annulla","Change Language":"Cambia lingua",Close:"Chiudi","Featured application help":"Aiuto applicazione in primo piano","Go to the homepage":"Vai alla pagina iniziale","Help for:":"Aiuto per:",Hide:"Nascondi",Home:"Inizio","Loading latest help...":"Carico argomento dell'aiuto più recente…","Other applications":"Altre applicazioni","Recent applications":"Applicazioni recenti",Search:"Cerca","Send feedback.":"Invia commenti.","Show all":"Mostra tutto","Show less":"Mostra meno","Show the previous page":"Mostra pagina precedente","Show the next page":"Mostra pagina successiva",Show:"Mostra","Was this page helpful?":"Hai trovato utile questa pagina?"}},{meta:{isoCodes:["ja"],isoName:"Japanese",name:"日本語"},ui:{TOPI C_UNAVAILABLE:"選択したトピックは現在利用㠁§ãã¾ã›ã‚“",CONNECT_TO_INTERNET:"インターム1;ットに接続していることを確認㠁—てください。接続について調べたã&# 129;„ときは、アップルメニュー＞「シスム†ãƒ 環境è¨å®šã€ã¨é¸æŠžã—、「ネットワー㠂¯ã€ã‚’クリックしてから「アシスタント」 ;をクリックします。\nã‚¤ãƒ³ã‚¿ãƒ¼ãƒãƒƒãƒˆã«æ Ž¥ç¶šã—ているのにコンテンツが表示ã&# 129;•ã‚Œãªã„å ´åˆã¯ã€å¾Œã§ã‚„ã‚Šç›´ã—ã¦ãã 9; さい。","%@ Search Results":"%@ 件の検索結果","Apple applications":"Apple アプリケーション",Cancel:"ã‚ャンセル","Change Language":"言語を変更",Close:"閉じる","Featured application help":"お勧めのアプリケーションヘルプ","Go to the homepage":"ホームページに移動","Help for:":"表示ä¸ã®ãƒ˜ãƒ«ãƒ—：",Hide:"éš ã™",Home:"ホーム","Loading latest help...":"最新のヘルプをèªã¿è¾¼ã¿ä¸...","Other applications":"ほかのアプリケーション","Recent applications":"最近使ったアプリケーション",Search:"æ¤œç´ ¢","Send feedback.":"フィードバックを送信","Show all":"すべてを表示","Show less":"一部を表示","Show the previous page":"前のページを表示","Show the next page":"次のページを表示",Show:"表示","Was this page helpful?":"このページは役立ちましã 9;Ÿã‹ï¼Ÿ"}},{meta:{isoCodes:["ko"],isoName:"Korean",name:"한글"},ui:{TOP IC_UNAVAILABLE:"ì„ íƒí•œ ì£¼ì œëŠ” 현재 ì‚¬ìš©í• ìˆ˜ 없습니다.",CONNECT_TO_INTERNET:"인터넷에 연결되어 있는지 확인하ì‹ì‹œì˜¤. 연결에 대한 도움말은 Apple 메뉴 > 시스템 í™˜ê²½ì„¤ì •ì„ ì„ íƒí•˜ê³ ë„¤íŠ¸ì›Œí¬ë¥¼ 클ë¦í•œ 다음 “도와주세요”를 클ë¦í•˜ì‹ì‹œì˜¤.\n인터넷에 연결되어 있지만 해당 ì½˜í…ì¸ ê°€ ì—¬ì „ížˆ 나타나지 않는 경우 나중에 다시 시도해보ì‹ì‹œì˜¤.","%@ Search Results":"%@개의 검색 ê²°ê³¼","Apple applications":"Apple 응용 프로그램",Cancel:"취소","Change Language":"언어 변경",Close:"닫기","Featured application help":"추천 응용 프로그램 도움말","Go to the homepage":"홈페이지로 이동","Help for:":"도움말:",Hide:"가리기",Home:"홈","Loading latest help...":"ìµœì‹ ë„ì›€ë§ 불러오는 중...","Other applications":"기타 응용 프로그램","Recent applications":"최근 사용 응용 프로그램",Search:"검색","Send feedback.":"피드백 보내기.","Show all":"모두 보기","Show less":"간단히 보기",Show:"보기","Show the previous page":"ì´ì „ 페이지 보기","Show the next page":"다음 페이지 보기","Was this page helpful?":"이 페이지가 도움이 되셨습니까?"}},{meta:{isoCodes:["ms"],isoName:"Malaysian",name:"Bahas a Malaysia"},ui:{TOPIC_UNAVAILABLE:"Topik yang dipilih tidak tersedia sekarang",CONNECT_TO_INTERNET:"Pastikan anda disambungkan ke Internet. Untuk bantuan sambungan, pilih menu Apple > Keutamaan Sistem, klik Rangkaian, dan klik “Bantu saya.”\nJika anda disambungkan ke Internet, dan kandungan masih tidak muncul, cuba lagi nanti.","%@ Search Results":"%@ Hasil Carian","Apple applications":"Aplikasi Apple",Cancel:"Batal","Change Language":"Tukar Bahasa",Close:"Tutup","Featured application help":"Bantuan untuk aplikasi yang ditampilkan","Go to the homepage":"Pergi ke laman utama","Help for:":"Bantuan untuk:",Hide:"Sembunyikan",Home:"Utama","Loading latest help...":"Memuatkan bantuan terbaru...","Other applications":"Aplikasi lain","Recent applications":"Aplikasi terbaru",Search:"Cari","Send feedback.":"Hantar maklum balas.","Show all":"Tunjukkan semua","Show less":"Tunjukkan sedikit","Show the previous page":"Tunjukkan halaman sebelumnya","Show the next page":"Tunjukkan halaman seterusnya",Show:"Tunjukkan","Was this page helpful?":"Adakah halaman ini membantu?"}},{meta:{isoCodes:["nl"],isoName:"Dutch",name:"Nederlands"},ui:{TOPI C_UNAVAILABLE:"Het geselecteerde onderwerp is momenteel niet beschikbaar",CONNECT_TO_INTERNET:"Controleer of er verbinding is met het internet. Als u hulp nodig hebt, kiest u Apple-menu > 'Systeemvoorkeuren' en klikt u vervolgens op 'Netwerk' en 'Assistentie'.\nAls u verbinding hebt met het internet en de inhoud nog steeds niet wordt weergegeven, probeert u het later nogHi Mac Attack,
My computer will not disconnect from the internet. It seems to find a clone router and continues even when I shut down and unplug my my own home iy
Your main question was 'chopped' in the title. Please reply in the body of a reply box with the full question and anything you have tried. And no, the long report was not helpful .
If the same website is opening each time you launch a browser (Safari?) hold down the shift key as you launch to prevent previous pages from opening.
Have a look at your settings in Safari > Preferences. Especially General and Privacy.
Reset Safari to remove cookies and other stored data.
System Preferences > General
Have a look at your settings in System Preferences > Security & Privacy.
Call back with more questions.
Regards,
Ian -
? MacBook 2006 w/Snow Leopard; HP B210 printer; print problem; error message: "One or more components of the HP printing software are corrupted or missing..." Reinstalled software but Mac will not cause printer to print. My MacBook Pro works fine with same wireless printer.
Hi ArielAce , thanks for getting back to me!
I would recommend downloading and running the HP Print and Scan Doctor.
Please keep me posted!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green. -
IMac OS X, version 10.5.8; GHzIntel Core 2 Duo; Memory of GB 800 MHz DDR2 SDRAM; MAC HD;
MY QUESTION: LOST EVERYTHING ON COMPUTER. BACKUP DID NOT OR WAS NOT WORKING. I HAVE REINSTALLED DISC 1 & 2 THAT CAME WITH THE COMPUTER. IMAIL WILL NOT SEND OR RECEIVE NOR WILL ICHAT. I HAVE USED APPLE SUPPORT FOR IMAC MAIL AND STILL NO PROGRESS. ??????
DOUGGENHmmm, their info may be out of date, but their site said SSL should be OFF & Port 110.
Some notes on mail...
Open Keychain Access in Utilities, use Keychain First Aid under the Keychain Menu item, then either check the Password under that item, change it, or delete it and start over.
You may have multiple entries.
Open Keychain Access in Utilities, enter the part after the @ sign in the search bar, hit enter
The Password rejection can confuse people since it's a catch all meaning...
This Password, Username, Authentication method... is not recognized on this Port to this Server, more than one entry in Keychain for each in/out entry, or a server end problem.
If using a browser to login via WebMail works it's not Name or Password, but one of the other ones.
The receiving email ports are:
IMAP is port 143
IMAP-SSL is port 993
POP is port 110
POP-SSL is port 995
Outgoing ports are...
SMTP and SMTP-SSL is on ports 25, 587 and 465. Port 587 has to be SSL, and port 465 is enforced TLS-wrapped and is generally used by Outlook users. -
I just installed Snow Leopard, upgrading from Leopard. Everything seems to be working fine, except that my computer will not go into sleep mode. Please help.
This is for a Mac that won't sleep.
Here is Apple's KB article HT1776 with their tips.
Mine follow;
USB devices and hubs often cause Macs to not sleep or wake quickly from sleep (notably HP printers and scanners, HP all in ones, and Cannon scanners). Disconnect all USB except for keyboard and mouse and try. If it sleeps, add one back at a time testing after each one to find the culprit.
If you've set your Mac to receive faxes, it may not be able to sleep. It might also have a damaged preferences file.
If you use your Mac for faxing, open System Preferences. click Print & Fax, click the Faxing tab, and uncheck the Receive Faxes On This Computer box.
If that doesn't work or you've never faxed on your Mac, go to Finder/Hard Drive /Library/Preferences/SystemConfiguration and delete the com.apple.PowerManagement.plist and com..apple.AutoWake.plist files (if your Mac asks, type your admin. password).
If the latter file isn't present in the folder, go to user name(probably your name)/Library/Preferences, delete the com.apple.systemuiserver.plist file, and reboot your Mac.
Some have resolved sleep issue by downloading the 10.6.6 Combo update, from this site (yours may be corrupt), not Software Update disconnect all firewire + USB devices except keyboard + mouse,Repair Permissions, re-install update, Repair Permissions again + try
USER TIPS……..
Check in System Preferences > Energy Saver is "Wake for network access" checked? If so, uncheck it.
One user reported, " I couldn't make my macbook pro to go to sleep because I had my wireless headphone receiver still plugged in. I unplugged it and then it went to sleep."
Also, if you have an External Western Digital (WD) hard drive and have installed
WDDMService and WDSmartWareD on your Mac, it may not sleep. Fix is to un-install those....you don't need them to use the drive.
"I have had this problem with my IMac G5. It is surprisingly irritating. LaCie's Silverkeeper backup software was the cause. By default it gave itself permission to wake up the computer to check if a backup was needed. Do you have this or a similar program installed which has scheduled activities including wake-up permissions as an option?"
One provided this link, xlr8yourmac.com, to a member, which addresses failure of deep sleep with some users that updated and added new FireWire and USB card.
Also, here is Apple KB article TA2469 about PCI cards and sleep.
After few days of messing around I found out that I had desktop background (wallpaper) set to change every 1 minute.
After unchecking "Change picture..." in system preferences (under Desktop/Screen saver), my powerbook went to sleep all by itself.
"I have a Canon printer(shared) and my imac would not sleep. I opened up printer/fax in system prefs and noticed it said the printer was in use when it was off. Opened up the printer queue and noticed about 7 pending documents. Deleted them all and now it sleeps.
Check the printer queue!"
One user has had success, after trying all these tips, using an App. called PleaseSleep. I've never used it though.
Good Luck! DALE -
My OS is windows 7 64 bit. My computer will not communicate with my HP Photosmart A646
My OS is windows 7 64bit. My computer will not communicate with my HP Photosmart A 646 portable printer.
It says it is ready but when I go to print a picture (4x6 or 5x7) that printer is not available. I downloaded an updated
driver but no change.
TY or any help
TfootRunning the diagnostics at http://www.hp.com/go/tools may help resolve the issue.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V -
Fax attachment will not send in B1
Hi, I am having problems sending Fax attachments in B1. When I send faxes with attachments it will not send the attachment to my Microsoft Fax Printer. I end up getting the red ' X ' mark in my sent messages window in B1. However, am able to send faxes without attachments. I can also send emails with attachments in B1. But Faxes with attachments just doesn't seem to work.
I did the following to no avail.
SBO MAILER:
- Schedule (Interval set to 0 Minutes to send right away)
- Settings ( Microsoft Fax Server is directed to the correct name Fax Server with MS fax. I also tried the IP address)
- Connection ( Has all the correct and proper information)
- Database (Pointed to all relevant databases)
- 'Services' in Windows (SBO messaging services) is up and running.
-logged into windows with administrator rights
-defined attachments in B1 in testing various directories both (local and server locations)
- I have also installed and tested with adobe reader versions (4, 7, and 8) and still nothing
I checked my Event Viewer --> Applications in Windows and I receive an SBOmailer error every time I send an fax with an attachment in B1. Under descriptions: It gives me the error "Operation failed."
Please help,
- JoshHi,
I had the same problem but not in the fax service but in the mailer. My problem was a network issue in the outgoing server configuration and the privileges of all users in the B1_SHR folder.
I hope this helps
Att Rosa -
Officejet k 80xi will not send or receive faxes
My officejet k 80xi will not send or receive faxes. It connects to the other fax line but will not send the fax through. I am using 2 wire phone line and it is hooked up exactly as my officejet T 65 was. (and as the directions specify) Does anyone have any idea of what I need to do to make this fax work? I have tried setting it up as a single fax line as well as with a phone on it also. I cannot find any combination that will allow it to work.
ThanksHello Musky52,
Welcome to the HP Forums!
I understand you're receiving an error message stating fax failure using the Officejet 8600 Plus. I will do my best to assist you! Just to verify if the hardware is working on this printer, could you copy a document on your printer? Please let me know on this post if you receive an error message or you're able to copy a document successfully.
Please make sure this printer is plugged into a direct wall, not a surge protector. I just want to see if this makes a difference. I will be looking forward to hearing from you. Have a great day!
I worked on behalf of HP.
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