Computer will recognize my iphone but not my wifes

My wife and I both have Iphone 4's that have been set up on the same computer. Recently the computer will recognize my phone but not my wifes. When I plug her's in, I get a double chime and that is it. Plug mine in, get a single Chime, and Itunes opens and syncs. I have removed Itunes and the supporting programs, including Bonjour, and reinstalled. It did not work. Also I took her phone to the Apple store, it recoginzed on their computer there and they installed IOS 5 for us. Got home and still nothing.
Any help would be great.
Thanks

Hello: Thanks to all who replied or read my concern. I was able to solve the issue on my own. What I forgot to mention in the original post was that both my wife and I were attempting to use the Free App " Find My iPhone" from the App Store to set up Find My iPhone which I'm not certain if that was the source of the headache.
At any rate, I simply deleted the app from both iPhones and set up them up in iCloud using the same AppleID account and password which is what it said all along-but I was not getting it. After doing so, both my iPhone and my wife's iPhone are listed in My Devices.
Best Regards,
Marty

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Computer will recognize my iphone but not my wifes

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