Computer will start up at white Apple screen then shut off.

I have an older Mac Book Pro that I start up and hear the chime and white Apple screen. There is a small turning dial below the Apple showing it is "thinking" before start up. After a minute or so it just shuts off. I have over 5000 pictures and 4000 songs that I havent backed up.
HELP!

If it is over 4 years old, replace the PRAM battery.
If it is under 4 years old, try the data recovery techniques on my FAQ*:
http://www.macmaps.com/backup.html#RECOVER

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What do i do if my ipod touch keeps going to the charge screen, then to the apple screen, then shuts off?, what do i do if my ipod touch keeps going to the charge screen, then to the apple screen, then shuts off?

what do i do if my ipod touch keeps turning on, going to the charge screen, then going to the apple screen, then shutting off?

If it is still charging using the adapter, let it stay there for at least 15min, then connect again, if necessary use recovery mode. iOS: Unable to update or restore
If still not luck, and the battery still shows the red charging icon, you might need a new battery.

My iPod 5th gen will not completely turn on it shows the apple symbol then shuts off I have restarted it and tried to plug it into my computer but cannot find it to restart it

My iPod 5th gen will not completely turn on it shows the apple symbol then shuts off I have restarted it and tried to plug it into my computer but cannot find it to restart it
Its been like this for awhile and I can not fix it

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

My ipod classic turns on with apple logo then shuts off about 30 seconds later, when plugged in my windows and itunes will not recognize it.

earlier my itunes told me that my files were corrupted and I needed to restore, so I did. In the middle of the restore I lost internet connection. Now my computer and Itunes will not recognize my Ipod and if it is not plugged in when I turn the Ipod on it only shows the apple logo then shuts off after 30 seconds. If it is plugged in it will charge, but Itunes and Windows will not recognize it. I have tried the menu + select shutoff multiple times with no change. All it will say while it is charging is do not disconnect.

The clicking sound is your iPod Hardisk, trying to retract and find the boot sector unsuccesfully.
Hopefully, you can do the iPod Disk Diagnostic as in this great post by tt2., it wont fix your problem, but let you know, how dire is your Hardisk health.
So only as a last resort, one way, to get the stuck Hardisk head free, is to bang the iPod on a rubber mouse pad, when you reset it, but do it at your own risk, some very lucky guys got it working again for the next 14 months, like myself.

My ipod keeps showing the apple symbol then shuts off.

my ipod keeps showing the apple symbol then shuts off.

Please tell me that it has NEVER been jailbroke. If it has never been jailbroke, here are some standard repair procedures:
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow the on-screen directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore (or it doesn't help), go into Recovery Mode per the instructions here. You WILL lose all of your data (game scores, etc,) but, for the most part, you can redownload apps and music without being charged again. Also, read this.

My MacBook won't turn on ? It's on an updating screen then shuts off when I turn it back on the same things happens again over and over

My MacBook won't turn on ? It's on an updating screen then shuts off when I turn it back on the same things happens again over and over

On the bottom of your MBP is the serial number. Enter it here and post back the model/year information:
https://selfsolve.apple.com/agreementWarrantyDynamic.do
What OSX do you have installed?
Ciao.

Get start-up chime, gray screen, then shuts off

I have an eMac that will start up, but once the screen turns gray and the gear starts going around in a circle, it powers off. I tried to read some of the other posts.
1. I tried unplugging the cord from the computer for a while - no change.
2. I went into the open firmware and did those three commands - it stayed on long enough to do that and then when it restarted - no change
3. I did a cmd-option p+r, I forget what that is called, but... - no change
4. I hooked up my firewire drive and was able to boot from it. I was going to do a netrestore, but the HD was not in the list for target source. What does that mean?
I am a computer teacher new to Macs and any help is greatly appreciated.
eMac Mac OS X (10.3.9)

Strange; not that Disk Warrior was able to repair your hard drive --- it has an excellent reputation for that --- but that a damaged disk directory (which is what Disk Warrior repairs) would cause the Mac to shut down. The expected failure mode for a severely damaged disk directory would be to see it stuck at the grey startup screen (lesser directory damage can manifest as unvalidly large untrashable files; e.g., a 128 GB file on a 40 GB hard drive).
In your place I'd be working feverishly to make sure all my data is backed up (and verify the backups). Something's not right. If you open Disk Utility, what's shown for the SMART status of the drive?
Opening up the eMac to replace the hard drive is a non-trivial process and requires care, both to avoid the dangerous voltage levels on the CRT yoke and to avoid damaging the power button leads, and of course voids any remaining warrenty, but plenty of people have done so (try Googling "Apple eMac Upgrade Guide"). You can find internal hard drives from 40 GB to over 300 GB at prices from US$80 to $600 but figure somewhere in the $100 - $150 range for the drive.

TS3694 mi ipod touch will not boot, it goes to the apple logo then shuts off, I tried to restore it but it shuts off while restore is going on then it saids it can not find the device

Hello,
I need help before i go to the apple store for help.
My problem is that I have an Ipod touch which it was working fine but now it will not boot all the way.
It will not show the red bar when is ready to be turn off or reboot when using both buttons to reset it it will only come to the apple logo then goes blank.
I tried to restore via Itunes but same result, it will start showing is doing the extract then it will go blank and get a message saying that It can not find the device.
What do i need to do.
Thank you for your help.
regards,
Mario
PS. The OS I am not sure do not remember exactly.

- Reboot the computer
- Try another USB port
- Try another cable try another cable
- Inspect the dock connector for bend or missing contacts, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

Start up problem-white Apple screen 'freeze'

Yesterday morning we had a power outage and the Mac went off, of course, but I do have one of those Apple surge protector 2 plug boards. After the power company fixed it the computer came back on OK, I used it in the normal way, then I shut it down as we were, on that day, having a scheduled and notified power shutdown for pole replacement.
When I went to turn it back on after the shutdown, it will not power up. I get the white screen with the Apple symbol and the little rotating wheel under it. Initially it had a progress bar thing underneath but it only got about 10% of the way from left to right then disappeared.
I kmow there is a way to 'safe start' by holding down a key but cannot remember what it is. Any help or suggestions much appreciated.
I have disconnected all external attachments.

Hello,
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
If perchance you can't find your install Disc, at least try it from the Safe Boot part onward.

My Macbook wont turn on, it gets pasted the White Apple screen then goes to a Blue screen that quickly turns a slightly darker shade of blue with the familiar loading icon then back again and does this over and over. What should I do? please help!

So today my iPhone decides to go into recovery mode on me randomly so I plugged it into my Macbook right away, but it wasn't showing up in iTunes so I did a quick internet search as to why that could be. On the Mac support forum I found instructions stating I should make sure I had the current verison of iTunes on my computer, turns out I had been putting off an Update because I didn't like waiting for it to restart n so forth. So I clicked my boucning update friend at the bottom of my screen and it started checking for updates, the bar got maybe a quarter of the way up and then stopped moving all together, I thought something was wrong so I clicked cancel and tried again. The same thing happened so I clicked cancel and went back to the Internet to find more help on my problems. I found yet another forum saying this solution was simple, restart the computer. So i clicked my little apple at the top and pressed restart and that has been the last thing I got to do on my computer because when it restarted it got past the White Apple logo screen and went on to a Blue screen which quickly turned a darker shade and had the loading circle, then back to the previous blue screen, then right back to the darker one. This process it repeated several times and I can't for the life of me figure out what to do. Please someone have a simple answer to this that I haven't Already tried, I have already tried safe mode and it just doesn't work for me. Please please help I need my computer for class it has all my notes and a paper I was doing, not to mention my iphone is still in recovery mode, even when I can get to another computer to fix that I need all the back up files off of my macbook to restore it to what I know it as and not default.

Reset the PRAM
Reinstall the operating system from the dvd (you will not loose your data)

PowerMac wont start up - Gets to Apple screen then goes black

Recently my 2.5Ghz DP PowerMac G5 has been behaving badly and now it appears to have died!
On startup it gets to the grey background with the Apple then nothing. No spinning gear and no Hard Drive activity from the Mac. After switching off and trying again not even the Apple screen comes up I just get a black screen. If I leave it a while then try again I get the Apple screen again but nothing else.
Tried starting up in 'Safe Mode' with shift pressed but using wireless keyboard and mouse wasn't sure if keyboard is recognised until Mac has fully booted. Tried switching to conventinal wired keyboard and mouse but still nothing - it's as if the keyboard isn't being found as the light on the Caps lock doesn't work while attemping a boot up. Does it matter where the keyboard is plugged in? Mac or monitor?
I can only think to take it in to Apple for repair but if anyone has any suggestions or ideas I would be very grateful!

Hi-
The 2.5GHz machine is liquid cooled.
Open up the tower, and look for signs of leakage:
http://www.fusina.net/G5coolantleaks/gallery.php
http://www.fusina.net/G5coolantleaks/index.php?lg=uk
http://www.youtube.com/watch?v=ZDyIIFyUpGI
http://www.xlr8yourmac.com/systems/G5coolantleaks.html
http://www.macintouch.com/readerreports/powermacg5/topic4243.html
http://www.macsimumnews.com/index.php/archive/macosgliquidcooled_power_mac_g5sleaking

Macbook pro wont start. grey screen then shuts off

I have been having some problems with my macbook when my battery would die and i would plug it in and try to turn it back on it would take forever to start back up. Sometimes i woudl have to unplug, take out the battery then put them back in and zap the pram and it would start. Then today it just started taking forever to restart so i shut it down and tried to restart now it starts goes to the grey screen and the little thing starts spinning and then about 5 sedc later it shuts itself down.
PLEASE HELP

If the Apple Hardware test does not bring up any problems with the hardware, I would advise doing an archive and install before you zero out the drive and erase all of the data on it.
Some things to keep in mind:
If your computer shuts down while booted to the install disk (either the AHT or the installer) you're looking at a hardware problem.
If you need to erase and install or send it in for repair of a hardware problem, you will need to back up any data you do not want to lose before doing so. If you are unable to do backups, an apple store or authorized service provider can do data retrieval for you. Bear in mind this is an optional service and you would be charged a fee for data retrieval.

Macbook won't start up all the way, just gray screen then shuts off...

When I turn my mac book on, it starts up and has the apple logo and the spinning gear thing. then after about 30 seconds or so, it shuts off. I tried the install disc and held c, then tried to repair my hard drive thing, but it said it had an error like this: "the underlying task reported failure on exit" and then under that it said something about 1 volume like not working or something and that was in red. anyone know anything else I could do to fix it? thanks

Hey man,
I regret to inform you that I am having the same issue. And I have found that EVERYTHING I have tried has not worked.
You can try all the things that are on the troubleshooting forum right here in the support section. But it didn't work for me. I even tried some further stuff.....to no avail. Some poeple have told me that I need to take out the RAM and try switching that. Haven't gotten to try that yet.
But from what I can tell right now, I'm gonna end up having to loose all my data and send it in and get a new computer. Which I like the sound of "a new computer"....but DON"T like the sound of "lost data." I'm a writer and musician...and I've archived my files on that of my music and writing....alas, the mourning process has begun.
But I hope that you end up in better shape! And do let me know if you find anything that works!!

Phone will show apple logo then shut off

my phone will shut off after the apple logo is showing while trying to turn on the phone.

Since this is considered accidental damage. It is not covered under the manufacture warranty.
The current prices apply for accidental damage repairs of the iPhone
Model Type Accidental Damage Repair
4GB Out of Warranty Repair $199 Accidental Damage Repair $199
8GB Out of Warranty Repair $199 Accidental Damage Repair $249
16GB Out of Warranty Repair $249 Accidental Damage Repair $299
Call 1-800-694-7466 to setup repair. or Call your local Apple Retail Store for more details

My 4th generation iPod shows the apple sign, then shuts off..?

Yesterday my iPod crashed, so I restarted it a few times. When I restarted it for the 3rd time, I went to turn it back on and it showed the apple sign, then started shutting down. It's done this twice, and I can't turn it back on.... It just keeps shutting off. I need help, please!

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Computer will start up at white Apple screen then shut off.

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