Computer with Windows Vista SP 2 and Desktop 5.0.0.11 does not recognize the BB via USB

Hi all,
I have had an 8100 for some time. Recently the desktop will communicate to the 8100 via bluetooth but Windows does not recognize the 8100 when I plug it in via USB. I have tried downloading and reinstall the desktop with no luck.
Suggestions?
Jim

Hi and Welcome to the Forums!
Here is the list of troubleshooting KB's...hopefully something will be useful:
KB02640 Troubleshooting USB connections
KB15486 Top 10 BlackBerry smartphone and BlackBerry Desktop Manager troubleshooting tips
KB11439 BlackBerry Desktop Software does not detect the BlackBerry smartphone when it is connected
KB00019 No PIN displayed in BlackBerry Desktop Redirector
Also, check that you are using only root USB ports...no hubs (sometimes the front-side ports are hubs...use a rear USB port). And make sure to try disabling USB power management in your system configuration (Device Manager).
Apologies in advance if this is redundant -- there's no way to be sure if you've already seen and tried these.
Hopefully something there is helpful!
Cheers!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Similar Messages

All my purchased song from iTunes are not playing complete (iPod and computer with Windows Vista), unexpectedly stops and continues with next song. What am I doing wrong?

All my purchased song from iTunes are not playing complete (iPod and computer with Windows Vista), unexpectedly stops and continues with next song. What am I doing wrong?

Are the songs playing whole in iTunes? if not download them again.
else read this Apple Support Article on your problem
Have a nice day!

Somehow my calender was erased. How do I restore it? I have time machine. Fortunately it was synched with Outlook, so I still have it there. But Ical does not recognize the Outlook file. Is there a way to restore from Outlook? resi

Somehow my calendar in iCal was deleted. It was not archived. I have Time Machine. How do I restore? Fortunately it was synched to Outlook, so it is not lost. I would like to out it back in iCal but iCal does not recognize the Outlook file.

Thank you. It's all back to normal (took around 7 hours on the late 2009 iMac). Time Machine's become better now compared to the last time I used it to migrate everything automatically (Snow Leopard days). With Maverick's Time Machine, it's almost like a cloning (except for the password) tool now. But it's always great to name the account and maybe the hardisk the same names so can just replace a newly installed OS.
God bless. Thanks again.

Foxfire just updated to 3.6.14. Now when I open Facebook, in the secured site, it keeps asking the name of this computer each and every single time. Facebook does not recognize the computer, as it did before.

As above, whenever I reopen Facebook, I have to put in my log in information, and then I have to put in "home", as the name of my computer, and I have to do this each time I open up Facebook, after I just got the new Firefox update to 3.6.14.

* Websites remembering you and automatically log you in is stored in a cookie.
* Create an allow cookie exception (Tools > Options > Privacy > Cookies: Exceptions) to keep such a cookie, especially for secure websites and if cookies expire when Firefox is closed.
* In [[Private Browsing]] mode all cookies are session cookies that expire if that session is ended, so websites won't remember you.
* Do not use [[Clear Recent History]] to clear the "Cookies" and the "Site Preferences"
Clearing "Site Preferences" clears all cookies, images, pop-up windows, software installation, and password exceptions.
* http://kb.mozillazine.org/Cookies

In Windows 7, I have two alternative languages available. however, Firefox does not recognize the alternat keyboards when I choose them. Does Firefox have the ability to add other language keyboards to be available when selected?

Windows 7 and previous versions gives the ability to add additional keyas validboard selections to be available when selected. The command logo is located on the bottom right of the bottom command bar. I have tried several times to type emails in my Yahoo Mail program while in Firefox, and though the selection shows on the bottom bar, the keyboard is still in English. I do not wish to change the operating language. I just want to have the availability when needed.

Easiest to switch the keyboard layout is to assign a specific shortcut key to each layout (e.g. Shift+Ctrl+9)
* http://windows.microsoft.com/en-US/windows7/The-Language-bar-overview The Language bar (overview)
*http://support.microsoft.com/kb/258824 - How to change your keyboard layout

I have downloaded the new iTunes 10.7 on my computer with windows vista on it. Now every time I try to run a video it shuts off iTunes. Is anyone else having this problem?

I have downloaded the new iTunes 10.7 on my computer with windows vista on it. Now every time I try to run a video it shuts off iTunes. Is anyone else having this problem? I have uninstalled and reinstalled the program twice. Is there a fix? Is it possible I am missing part of the program?

I'd start with the following user tip:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

Help with running PE 2.0 on computer with Windows Vista?

I am having problems opening my older version 2 of photoshop elements after installing it on a laptop with Windows Vista. It loads but freezes up when I try to open the program. I do have the program loaded on a desk top system with XP and it runs just fine. Can any one give me any suggestions to get PE to open on my laptop. Thank you very much.
MaryK.

Thank you so very much. It worked. It was simple enough and runs like a
champ.
Mary
In a message dated 8/9/2009 8:15:29 P.M. Central Daylight Time,
[email protected] writes:
Some people have reported success running older versions of PSE in XP
compatibility mode on Vista. To do that, right-click the PSE 2 icon on your
desktop or Start Menu, select Properties, and on the Compatibility tab,
select Run This Program In Compatibility Mode For Windows XP.
To help others, let us know if this works.

After downloading itune to my dell computer (with windows vista), the DVD RW drive is disabled. The device status shows "device can not start (code 10)" Any suggestions? Thanks.

after downloading itune to my dell computer (with windows vista), the DVD RW drive is disabled. The device status shows "device can not start (code 10)" Any suggestions? Thanks.

additional info.
I have found the correct error definition in english.
"can not start the device (Code 10)"
I have updated my bios to the latest version.
I have just tried to uninstall all USB-drivers, and reinstall them.. Still no luck
I have tried to uninstall and reinstall all webcam drivers - no luck

When trying to install adobe photoshop cs4 on my new computer with windows 7 home premium and get a message to contact adobe because of an error. any ideas

when trying to install adobe photoshop cs4 on my new computer with windows 7 home premium and get a message to contact adobe because of an error. any ideas

JJMack <[email protected]> wrote:
=============
JJMack created the discussion
"when trying to install adobe photoshop cs4 on my new computer with windows 7 home premium and get a message to contact adobe because of an error. any ideas"
To view the discussion, visit: https://forums.adobe.com/message/7092876#7092876

I am able to transfer my photos from my iPone 4s to my PC with Windows Vista but it won't transfer my videos? Does anyone know how to do this?

I am able to transfer my photos from my iPone 4s to my PC with Windows Vista but it won't transfer my videos? Does anyone know how to do this?

I have Vista (don't laugh) and my videos are transferred over when I plug in my phone. They don't open up in Winodws Picture Viewer though.
They are under my Photos, under the date created by the sync. Do a search I'm sure you'll find them.

HT201317 I have a PC with Windows Vista but I cannot find my photo stream anywhere. I followed the directions on the FAQ but it led me nowhere. What do I do?

I have a PC with Windows Vista but I cannot find my photo stream anywhere. I followed the directions on the FAQ but it led me nowhere. What do I do?

Well I linked to an article produced and hosted by Apple so I suppose if they have an issue with it the would have to spank themselves
In addition the US Supreme Court has ruled that making a copy of a DVD for personal use or as a backup is perfectly legal, we've been doing that with CDs for as long as it has been possible, same for video tapes.
What is illegal is breaking any DRM protection on the media (this holds true for all media not just DVDs) and actually even this is a bit murky. What is definitely illegal is to sell software to break DRM. However if you write your own DRM breaking software and use it to make personal copies or backups the law gets real gray.
So again as long as there is no DRM involved its OK, with DRM you're best to leave it alone.
regards

Windows Server 2008R2 running Remote Desktop Services reports printer process does not exist when installing PDF printer

Windows Server 2008R2 running Remote Desktop Services reports printer process does not exist when installing PDF printer, And when Installing network printers from the domain controller it reports it cannot connect to printer. I can ping all
network devices. I can connect to the internet.
On boot I get a netlogon 5719 error followed by service control manager errors 7023,7001 and a group policy error 1129.
Clients can connect to the remote application and RDP operates to connect to the server internally and externally.
The domain controller is another server 2008r2 box. I have scoured the internet but have not found any solutions that work yet.

Hi,
After referring to your post, it can be identified that the issue which you are facing is mostly due to some network issue in your environment. Please recheck your network connection issue between computer and domain controller.
Can you able to ping with IP address and also with fully qualified name of a domain controller in the users' and computers' domain. If it fails states that name resolution issue with computer and domain controller. Are you using MS DHCP Relay agent then there’s
available Hotfix for the particular Event ID. Please go through this KB 2459530 to fix the error event ID.
As per the net logon error 5719 which you are facing states that the client component of Netlogon was unable to locate a DC for the domain it was trying to perform an operation against. Below is one of the reason. If this is being logged on a DC and the event
refers to the DC's own domain, something might be preventing the client component of Netlogon from starting a network session (to itself or to another DC in the domain). The following event 7001 & 7023 states start & stop operation service. Please
go through beneath article for more details.
1. Event ID 5719 is logged when you start a computer
2. Netlogon 5719 and the Disappearing Domain [Controller]
3. Event ID 1129 — Microsoft-Windows-GroupPolicy
Hope it helps!
Regards.

I have an iphone 5s and it is synced to itunes and works fine. previously I have downloaded audiobooks to my wifes 6th gen nano using this account - now I tunes does not recognize the device and also it seems that it is not being read by the computer?

I have an iphone 5s and it is synced to itunes and works fine. previously I have downloaded audiobooks to my wifes 6th gen nano using this account - now I tunes does not recognize the device and also it seems that it is not being read by the computer?

Hey Stan1958,
Thanks for the question. I understand you are experiencing issues with your iPod nano and iTunes. Based on your symptoms, you may find the following resources helpful in resolving this issue:
Windows
iPod appears in Windows but not in iTunes
iPod not recognized in 'My Computer' and in iTunes for Windows
iTunes reports that "iTunes cannot recognize this iPod at this time"
Thanks,
Matt M.

Adobe Reader 10.1.3 does not recognize the windows vista installed printer

I am using the latest version of Adobe Reader. When I print I get a message box that says you must install a printer driver. I have a printer installed in Windows Vista Home Premium that works ok with all other programs. Any ideas?

All updates applied to ver 10.1.10. Same problem - does not recognize the network printer. When I first installed this version and the Software License Agreement displayed it allowed me to access the printer dialog and print the form. When I open a pdf document after this it does not recognize that there isa printer installed. Any ideas??? This is getting vdery frustating. The only good news is that foxit works.

Ipod touch will not turn on and computer does not recognize the device

I tried resetting my ipod touch, but there is still no response. I have had it plugged into the computer for a couple of days. I don't know if it is charging or what because the screen won't turn on and the computer does not recognize the device. I have downloaded the latest version of iTunes, as well as restarting my computer several times. Does anyone know what to do? I would try restoring it, but like I said my computer doesn't recognize it and itunes doesn't either. Thanks!

I just had a similar problem and tried all of the reboot techniques with no success. I knew it had to be a connection issue inside the iPod, and grasping at straws, I sprayed a little WD-40. I dried it off and let it sit overnight. Today at lunch I plugged it in to my wall charger and it began charging.
***FYI I know they don't recommend spraying WD-40 on your iPod, but it was a last resort for me. I was at the point of paying to send it in for repairs or throwing it away. I wouldn't try this unless you are ready to throw yours away too.

Computer with Windows Vista SP 2 and Desktop 5.0.0.11 does not recognize the BB via USB

Similar Messages

Maybe you are looking for