Computer won't charge fully and sound is off

My air won't charge completely and the sound stopped working

Try troubleshooting the adapter > Apple Portables: Troubleshooting MagSafe adapters
Open System Preferences > Sound. Make sure Mute is not checked and the correct output device is selected.

Similar Messages

HT2101 My i Phone 4s suddenly takes hrs to charge and won't charge fully

My 4S suddenly takes hrs to charge (>12) and won't charge fully . No recent trauma, new downloads or unusual activity - any ideas?

Dependant on the age of your iPhone 4S it could be the battery is failing. You could take it to an Apple store or AASP for evaluation.
Also worth trying a re-boot. Press and Hold the Home and On/Off buttons simultaneously until you see the Apple logo then release. You will not lose any data.

Computer won't turn on and the power cord doesn't light up

My problem with the computer is that it will not turn on. The battery is fully charged, power cord is plugged into a working outlet. I have held down the power button for 10 second or even longer. Nothing turns it on and the power cord doesn't light up at all. Any thing will help.
Thanks

First, check that your AC outlet has power. Second, see this article: Intel-based iMac- What to do if your computer won't turn on and this one Resetting MacBook and MacBook Pro System Management Controller (SMC).

My computer won't charge my ipod or recognize that it's there

My computer won't charge my ipod or recognize that it's there, now my ipod is out of battery, won't turn on, and to put it plainly, won't work. I cannot find my wall charger and the ipod will not reocognize anything as a power source so it won't charge...How do I make my computer recognize my ipod....it's only a couple of months old so the batttery probably isn't completely dead.

do you have any other usb devices? try plugging one in and see if it works, and that the computer recognizes it (digital camera, printer, bluetooth mouse/keyboard, memory stick). The computer should recognize any device. If not, the computer is at fault. First thing I'd do is buy an external charger, one that fits a 110 electrical outlet or something for the car. But thats just me because I cant live without the ipod.
One more thought - do you plug the ipod into the computer via a usb hub?? sometimes hubs starve the device of power which can stop them from being recognized. I had that problem with a camera. Unplugged the hub, plugged the camera directly to the pcs usb port and it worked.

IPhone 4 battery dies quickly, won't charge properly and is very hot!

Hi, my iPhone 4 won't charge properly and the battery drains really fast plus the handset is very hot. Does it need a new battery?
It just suddenly started happening yesterday before lunch and hasn't been right since! I haven't done any software updates or anything that could cause it. I e tried deleting my mail accounts, turning phone off and re installing them as suggested in one post but that didn't work!
Thanks

Hi emma.s,
You may want to take a look at the Power/Battery section of the following article for more information:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Regards,
- Brenden

My ipad has a password that I can't remember and it's not connected to the internet, so my computer won't recognize it and I know that when all get this figured out that it will be set back to factory state but how do I get it there

My ipad has a password that I can't remember and it's not connected to the internet, so my computer won't recognize it and I know that when all get this figured out that it will be set back to factory state but how do I get it there

If you've forgotten the passcode to unlock your iPad then there are instructions on this page for how to reset the iPad (your iPad doesn't need to be connected to the internet) : http://support.apple.com/kb/HT1212
If your computer's iTunes isnt recognising the iPad when you connect it then have you got a recent version of iTunes installed on your computer ? There are also troubleshooting pages for a device not showing in iTunes on these pages :
PC : http://support.apple.com/kb/TS1538
Mac : http://support.apple.com/kb/TS1591

My iPad3 has suddenly stopped working, it won't charge up and the screen is blank I have tried to reboot the device by holding the top and home buttons but I don't even get the Apple logo. any advice?

My iPad3 has suddenly stopped working, it won't charge up and the screen is blank I have tried to reboot the device by holding the top and home buttons but I don't even get the Apple logo. any advice?

Plug it into the charger/wall socket and let it charge for at least an hour. It just might start charging. If you have already tried charging it for a fair amount of time and it didn't work, try restoring the device with iTunes.
iOS: Not responding or does not turn on - Apple Support

HT6154 Iphone 5s randomly won't charge anymore and won't recover or go into DFU mode

My Iphone 5s randomly won't charge anymore and won't recover or go into DFU mode. It died and it only shows the bolt symbol with the charger on the screen. When I plug in my charger the screen lights up but doesnt charge. I bought another charger to be safe and that didnt work either. My phone was working fine and this randomly happened

Carefully clean iPhone charging port with clean dry toothbrush. If still problem, iPhone 5S has Warranty, make Genius reservation or set up service and take or send iPhone to Apple for resolution.

I have a Symphonic 32' HDTV (Dolby Digital Plus). can someone help me figure out how to configure it optimally with my Mac Mini? the display and sound is off. Do I need drivers/software? I'm new to macs.

I have a Symphonic 32' HDTV (Dolby Digital Plus). can someone help me figure out how to configure it optimally with my Mac Mini? the display and sound is off. Do I need drivers/software? I'm new to macs.

Hello, since nobdy else has replied...
Long shot, but...
Open Audio Midi Setup in Applications>Utilities, see the input & output options & KHz setting there.

IPod not recognised by computer, won't charge + displays sad iPod face

Ok, whenever i attempt to charge my iPod with the mains, it resets itself then shows a sad ipod face. When i connect it to my computer it resets itself, shows the sad face and then sticks on the low battery screen. The "five r's" do absolutly nothing, (didn't last time either)and i've tried forcing it into disk mode, but it ain't happnin' lol. I've also dropped it quite a few times to see if it would correct the disk, but it hasn't. iPod also had a new battery this morning.
Anythin' else i could try?
PLEASE, HELP!!
iPod Fourth Gen Windows XP

Hello,
If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
http://docs.info.apple.com/article.html?artnum=60983
If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
Make sure you do all the following “TRYs”
A. Try to wait 30 minutes while iPod is charging.
B. Try another FireWire or USB through Dock Connector cable.
C. Try another FireWire or USB port on your computer .
D. Try to disconnect all devices from your computer's FireWire and USB ports.
E. Try to download and install the latest version of iPod software and iTunes
http://www.apple.com/ipod/download/
http://www.apple.com/itunes/download/
F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
http://www.apple.com/support/ipod/five_rs/
G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
http://docs.info.apple.com/article.html?artnum=93651
If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
Intermediate Level
A. Try to connect your iPod with another computer with the iPod updater pre-installed.
B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
For Mac computer
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iPod Updater and click “Restore”
For Window computer
Go to folder “My Computer”
Hope you can see your iPod there and right click on the iPod
Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
Now select “Format”
Eject your iPod and do a Reset
Open the iPod Updater and click “Restore”
In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“HP USB Disk Storage Format Tool”.
http://discussions.apple.com/thread.jspa?threadID=501330&tstart=0
C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
Tips
a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iPod updater.
b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
http://discussions.apple.com/thread.jspa?messageID=2364921&#2364921
Advance Level
A. Diagnostic mode solution
If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
iPod 1G to 3G: "Menu" and "Play/Pause"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
iPod 1G to 3G: "REW", "FFW" and "Select"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
B. Format your iPod with a start disk
I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
If none of these steps address the issue, your iPod may need to be repaired.
Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
Or visit your local Apple Retail Store http://www.apple.com/retail/
In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ at your own risk
http://www.ipodresq.com/index.php
Just in case that you are at the following situation
Your iPod warranty is expired
You don’t want to pay any service charges
You are prepared to buy a new one
You can’t accept the re-sell value of your broken iPod
Rather than leave your iPod as paper-weight or throw it away.
You can try the following, but again, only do it as your last resort and at your own risk.
Warning !!!! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
Last Resort Level
1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery and HDD replacement (with Quicktimes)
http://eshop.macsales.com/tech_center/index.cfm?page=Video/directory.html
2.Press the reset button on the Hard Drive inside the iPod – Suggestion from Kill8joy
http://discussions.apple.com/thread.jspa?messageID=2438774#2438774
Have I tried these myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
What should I do with my iPod? Send it or keep it?
http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
Strange error on iPod (probably death)
http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
Sad Face on iPod for no apparent reason
http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
Meeting the Sad iPod icon
http://askpang.typepad.com/relevanthistory/2004/11/meeting_thesad.html#comment-10519524
Sad faced iPod, but my computer won’t recognize it?
http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
iPod Photo: unhappy icon + warranty question
http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
4th Gen iPod Users - are we all having the same problem?
http://discussions.apple.com/message.jspa?messageID=2235623#2235623
Low Battery, and clicking sounds
http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
Sad faced iPod, but my computer won’t recognize it
http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
Sad iPod solution
http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
Re: try to restore ipod and it says "can't mount ipod"
http://discussions.apple.com/thread.jspa?threadID=443659&tstart=30
iPod making clicking noise and is frozen
http://discussions.apple.com/thread.jspa?messageID=2420150#2420150
I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.

Computer won't charge - plug won't work!

The portable charger for by iBook (meaning the white box charger) used to be able to plug in anywhere and work even when upside down. Now its hanging out, won't charge, etc unless it is held in all the way the entire time. It does however work when I use the attachement.
Has anyone else had this problem? It's quite annoying to have to push in the plug for the entirety of class with my knee.
Ibook G4

Do you mean it won't stay plugged into the iBook, or it won't stay plugged into the wall outlet?
It sounds like you need to replace the adapter.
There are third party choices for an adapter:
MCE Technologies
http://www.madsonline.com/index.html?
MacAlly adapter at Amazon.com
adapter at Other World Computing
Apple's is the only one with the glowing ring to indicate charging status, though, and can be found here:
http://store.apple.com/1-800-MY-APPLE/WebObjects/AppleStore?productLearnMore=M89 43LL/A
I believe the one from Other World Computing is one of the sturdiest of the lot. The MacAlly adapter's cord is a bit flimsier than the one from Other World Computing, but both are working fine on our iBooks. We haven't tried the pricier ones.

Computer won't recognize iPod and iPod is frozen

Just pulled my iPod out of it's case. When I went to install the software, the computer won't recognize the iPod Nano. I've tried all 6 USB ports. Computer states:
"One of the USB devices attached to this computer has malfunctioned, and windows does not recognize it."
Now the iPod has locked up, won't change screens or makes any sounds. I've gone through the help guide, but toggling the hold button doesn't help either.

I had the same problem with mine! I took it out of the box and it was working just fine, but as soon as I plugged it into the computer, the screen froze and the computer reported the exact same error message. I've tried resetting it, but none of the buttons work now, and I even tried restoring it, but the computer doesn't even recognize that it's an ipod nano. I'm starting to wonder if I need to just replace it.

Computer won't recognize ipod and ipod flases foler with exclamation point

Last week, my computer randomly said it did not recognize my ipod. I continued to use it and figured I'd worry about updating it another time. Then today, I was using my nano and it stopped and flashed the folder with the exclamation point icon and below the icon directed my to Apple's support website. I've tried most of the things I've seen in the forums, and I really have no clue what to do. Everytime I try to turn it on, the icon comes up and everytime I try to connect to iTunes my computer won't recognize it.

rfletche,
Just confirming... have you seen these articles?
iPod displays a folder icon with an exclamation point
iPod displays a sad iPod icon
Also, see this post by Mitch 751, a user on these Discussions, which details some things to try with an exclamation point and folder symbol on an iPod:
Mitch: Exclamation point and folder and nothing else
-Kylene

Computer won't start up and was previously acting funny

Hi,
I am in Japan en route to Bangkok where I hope to find a store that knows something about my computer. I have been letting it sit in my bag for about a week when I went hiking in Japan and now it won't start properly. If I start normally, immediately I get a shadowed screen that displays the message:
'You need to restart your computer. Hold down the power button for several sconds or press the Restart button.'
I have tried this many time but the screens comes up every time now. I then try to restart holding down the shift key in safe mode, which did work just earlier but still with problems, but not it also immediately turns the screen black and shuts the computer down.
Does anybody recognize these symptoms and have some suggestions for what to do since I am traveling. Should I have my installer disk mailed to me from Canada or is there another way to fix this? I can't even get into my desktop so I can't run any tests or repair programs....
Thanks and please help,
Alex

So I tried what you suggested and achieved the following results:
immediately upon reaching the root#: prompt the computer itself launched panic debugger and executed it then and finished but with no positive result. I wasn't able to type anything in at the root prompt because this debugger started right away and then I would restard my computer again.
Some key lines from the script I saw:
yellow text that said "Faild to load extensions com.apple.driver.AppleUSBEHCT"
and also an error code:0X00000000
Do you think this is RAM related or something else. If I need my install disk and I don't have it, can I use any install disk for Macbook Pro that I can get my hands on?
Thanks,
Alex

Computer won't charge

I plug my computer in, it recognizes the plug, but it doesn't charge. The battery charge stays the same as long as it's plugged in, but it doesn't charge (the percentage doesn't go up). Also, ,the green/red light on the plug doesn't go on. My computer battery is currently at 35% and I'm afraid of what will happen when it gets to 0%.

Funny as I had the same issue. Mine was stuck on 95% and it wouldn't charge anymore and the adapter had a green light on. I called C/S we did all the resetting options. No luck. They are sending me a replacement battery. BUT I drained all the battery out until the computer shut off and re-charged it back. It's at 100% now again. Try doing that. I am not sure now if I should keep my battery or use the new one they gave me cuz I have to return one of them. Good luck. Let me know if this helps
MacBook Black Mac OS X (10.4.9)

Computer won't charge fully and sound is off

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