Computer won't detect iPod

Hi,
My computer won't detect my iPod when I plug it in. I open up iTunes and it won't show up in the list. It gets a picture of a sad ipod on it, and as it starts up it makes an odd clicking noise. I cannot get it into disk mode. I've tried all of the solutions at the apple support site and it simply won't work. I downloaded the iPod Updater software and I got it running but it couldn't detect my iPod for some reason. Ive switched the cable to different USB ports and my comp wont detect it. Also when I try and reset it, (after the clicking noise stops and it shuts off) there is an icon which looks like a battery with rough, jagged, or broken ends. What does this mean and what can I do?

Welcome to Apple Discussions!
iPod Displays A Sad Face
Also, for the other icon...
Have A Strange Icon On Your iPod?
btabz

Similar Messages

  • Computer won't detect ipod shuffle

    Background on my shuffle, I purchased it in 2008 and have used it non-stop since.  My husband also has one, purchased the same day, but it has rarely been used.  So what I am about to describe has actually happened with both shuffles.  One day when I was going to attach my shuffle to it's original charger base, I noticed that the base had fell between my computer desk and something else and became bent.  I went ahead and tried to place my shuffle on the base just to see if it would work and it wouldn't.  So thinking that the charger was destroyed, I went out and bought a new USB charger cable. When I connected my shuffle to the new cable my computer didn't even detect it and so my problems began.  I also assume that my shuffles battery is totally discharged (or maybe the shuffle is totally dead, not sure), but there are no indicator lights coming on at all.  My husbands shuffle needs to be charged, but the red indicator light will come on and blink when you turn it on.  I connected his shuffle to the computer as well, using the old charger and the new one, and the computer will not detect his shuffle.  I have updated, removed, and reinstalled iTunes multiple times.  I have also put iTunes on my netbook and tried to connect both shuffles using new and old cables, nothing happens.  I have used all the USB ports I have, nothing happens, but all of my other things that are in the ports work.  I have looked over Apples site, YouTube, talked to people I know, tried everything I see, and nothing is working.  I refuse to pay for Apple to help me with this because I will just buy a new shuffle (the new cable was $19! and it's at least $19 to get Apple to talk to me!).  To add to this, I was thinking that maybe charging a different type of iPod in my computer may have had an effect.  Several months ago, a friend of mine gave me her old iPod (it has a screen, but it's not a touch screen, sorry I don't know what kind of iPod it is).  However, this iPod and the shuffles have been charging happily together and my shuffle working in iTunes without problems until this incident.  iTunes would detect all iPods, but would not let me do anything with my friends iPod to allow me to make any changes to it (which isn't a problem I care to address at this point).  Now, my computer will detect my friends iPod to at least charge it, but iTunes will not detect it.  Thankfully, in this process I have not lost any purchased music, but I would really appreciate any advice on how to fix this.  I would even be ok with restoring the shuffles, but I can't even do that because they aren't detected (unless there is some way to do that outside of iTunes).  I'm sure this sounds confusing, but if you ask specific questions I'm sure things can be more clear so there can be a better understanding of the issue so everyone out there can help me solve it!  Thanks!!

    Just an update, after I posted this I put my husbands shuffle on the charger to see what it would do.  Before putting it on the charger I turned it on and no light came on!  It seems something is disabling the shuffles.  Could it be a virus?  I have virus software on my computer and it isn't detecting anything.  Also, my husbands shuffle didn't work on the netbook even when the indicator light was coming on. 

  • My computer won't detect my ipod 4g when it is plugged in and it won't sync with itunes, what should I do???

    My computer won't detect my ipod 4g when it is plugged in and it won't sync with itunes, what should I do???

    Did you already try the troubleshooting mentioned in this article? iOS: Device not recognized in iTunes for Windows

  • Computer Won't Detect iPhone5?

    Hey,
    I recently bought an iPhone5 and downloaded and installed iTunes etc. I installed all required updates.
    Problem is, my computer won't detect the iPhone at all. I've tested my old phone and my computer picks that up just fine, but with the iPhone it doesn't find it at all. I'm not just referring to iTunes. It doesn't pick it up at all, as in it doesn't show underneath MyComputer or under Removable Devices.
    Can anyone help?
    Thanks,
    Greenation

    I would call Apple or take it and its cable to an Apple store. It could be a bad cable, even if it charges, because there are 8 wires in the cable and only 2 are involved in charging. If you plan to take it to a store make a Genius Bar appointment first at http://concierge.apple.com/reservation/us/en/

  • Computer won't detect router wrt150n

    just bought this wrt150n and internet connection works but computer won't detect it and I cant run my slingbox on it. have tried easy install and disk that came with it.. Any help would be greatly appreciated
    oh, i have a cable modem with road runner internet connection. Windows xp.

    1)connect the computer to the modem and download EASYLINK CONNECT
    1)connect the computer to the router's port 1 and the modem to the router's internet port
    2)plug the power cable into the router
    3)turn on the computer
    4)ensure the lights are properly lit on the router ( power , wireless , port 1 and internet )
    5)now , run the setup CD or easylink tool ..
    let me know the isp details if you have any other problems

  • Computer won't detect camera

    All of a sudden my computer won't detect my Rebel XT. I replaced the USB cord but nothing is even detected in "My Computer" or in the Device Manager. I am sure that the USB ports work properly as they work with other devices.  I reinstalled the software it came with and tried changing the communication settings on the camera. Does anyone have any suggestions? 

    Hello!
    To ensure the most accurate information is provided, we will need to know the version of Windows you are using.
    Thanks and have a great day!

  • Computer couldn't detect ipod problem

    my computer couldn't detect ipod classic 30gb(windows vista), it just stop responding. However, when i plug in my iphone, it works.
    my ipod classic works on other computers though(vista and xp)
    I wonder what cause this problem
    anyone have any idea???

    Have you had a chance to look at these troubleshooting pages? They may be of some help:
    iPod missing in My Computer and in iTunes
    iPod is not recognized properly by computer when USB drivers are not installed properly or are out of date
    If you are using a laptop, this page might help: iPod not recognized when connected to Windows laptop over USB

  • Help! Computer won't detect mic unless webcam is plugged in...

    Has this happened to anyone else? I have 2 different headsets and my computer won't detect the microphone on either on unless the webcam is plugged in. It doesn't seem to have any problem with the speakers, but I can't use the mic until I plug in the webcam. Please help! This is really annoying!!
    Oh, and I'm using Windows Vista, and the Live! Cam Notebook Pro (VF0400) with the headset that came with it and another headset (not a Creative headset).
    Message Edited by triciater on 11-28-2007 11:33 PM

    hm... yes! you have same problem as me. I can't change to another mic till webcam is plugged. And this is due to the fact that the webcam has a built-in microphone inside.Moreover in my case, it must be another problem too, because the other person with who I talk hear sometimes a strong noise. I need to change microphone in the Skype options (I go to the Microsoft Microphone, even if it can hear nothing) and I go back on the mic of the cam. The noise disappear for some moments... after again and I do the same.Could someone help us?For me it would be nice to deactivate the mic of the cam and use an headset that doesn't give this noise problem.

  • Itunes won't detect ipod...

    Hey all. I previously installed my ipod on my computer with all the software and it was working fine. It was working perfectly. I decided to return it to get a smaller version, but before I did that, I had to restore the factory settings. I later decided to keep the current ipod, but now itunes won't detect the ipod. I tried reinstalling the software numerous times and it didn't work. I also plugged it into a different usb port like the manual suggests but it still doesn't work. Can anyone please help? thanks.

    i love you whoever posted the thread in this link!!!!!!http://discussions.apple.com/thread.jspa?threadID=299830&tstart=90

  • Computer won't detect router

    I have a wrt150N  with windows xp and road runner internet.  all the lights work but install cd and easy link setup won't detect the device.  I can use Internet explorer to get onto the net but itunes and avant browser won't work.  I changed my router address to 192.168.2.1  but it still won't detect the device.  have tried the online chat without sucess.  ready to throw this out the window.  any help would be greatly appreciated.

      Upgrading the Linksys Router's Firmware   Question  How do I upgrade the Linksys Router’s firmware?
      Answer  The new firmware adds numerous functions to the router. To setup a Linksys router with a DSL connection you need to perform four steps:
    1. Downloading the Firmware
    2. Upgrading the Router’s Firmware
    3. Completing the Firmware Upgrade
    4. Completing the Firmware Upgrade Process
    Downloading the Firmware
    Step 1:
    Before downloading the firmware, make sure your computer has an active Internet connection. If your computer is plugged directly into the router and cannot get online, disconnect your router and plug your computer directly into your cable or DSL modem.
    Step 2:
    To go to the Linksys download page, click here and verify the model and version number of your Linksys product. For instructions, click the link How to find Model number.  
    Step 3:
    After obtaining the model number of the Linksys router, enter the model number in the Enter Model Number field, then click GO. 
    Step 4:
    Look for Locate Version Number and select the version of the Linksys product from the drop-down menu.
    NOTE: In this example, we used WRT54G v.6. The Image may vary depending on the model number of the Linksys product.
    Step 5:
    After selecting the version, scroll down and look for Downloads For The WRT54G then click Firmware to get the latest firmware.
    Step 6:
    If you are using Windows XP Service Pack 2 (SP2) and Internet Explorer, you may see a “Pop-up blocked” message in your browser Information Bar.  Click the bar and select Temporarily Allow Pop-ups and click Firmware again.
    Step 7:
    Click Save in the File Download dialog box that appears. Look for the  Save As dialog box, choose a location for the file like the Desktop and click Save. When the download is complete, click Close, if prompted.
    NOTE: The name of the file may vary depending on the firmware file of your router. 
    Step 8:
    If the firmware file you have downloaded is on a zip format, double-click on the zip file and extract its contents to a single folder or to the Desktop. 
    NOTE: You will need to use a utility to open and extract files from the ZIP file archive. Popular software to use is WinZip®. To download WinZip®, visit http://www.winzip.com. You can also use the built-in unzipping features of Windows XP to unzip the contents from the archive.
    Upgrading the Router’s Firmware
    Step 1:
    Access the router’s web-based setup page. For instructions, click here.
    Step 2:
    When the router’s web-based setup page appears, click  Administration then  Firmware Upgrade.
    Step 3:
    When the Upgrade Firmware opens, click Browse. Look for the .bin file which contains the files necessary to upgrade the router’s firmware.
    NOTE: If the screen on your router’s web-based setup page looks different, click here.
    Step 4:
    Browse to the location where the firmware files were extracted and select the .bin file. When the file is selected, click Open.
    Step 5:
    Click .
    Step 6:
    When the upgrade is complete, the following message will appear.
    Step 7:
    Click .
    Completing the Firmware Upgrade
    Step 1:
    Close Internet Explorer.
    Step 2:
    Reset the router. For instructions, click here.
    Figure 1: Location of the Reset button of a Linksys BEFW11S4 router.
    NOTE: If your router does not look like this, refer to the other images below:
    Figure 2: Location of the Reset button of a Linksys WRT54GX router.
    Figure 3: Location of the Reset button of a Linksys WRT54GC router.
    NOTE: If the image of your router is different from the ones shown above, please consult your router documentation.
    Completing the Firmware Upgrade Process
    The firmware upgrade is now complete.
    You can now use the router's Setup Wizard CD to configure your Internet service and set up your wireless connections.
    Related Articles:
    Checking the Linksys Router's Firmware
    Setting-Up a Linksys Router with DSL Internet
    Setting-Up a Linksys Router with Cable Internet
    Setting-Up a Linksys Router with a Static IP Account
    © 2006 Cisco Systems, Inc. All rights reserved.

  • Computer won't detect BB Curve

    Hi folks.
    This has been an issue for some time now. My PC won't detect my BB Curve 8330. It used to, but one day it just stopped.
    I just installed the latest BB Desktop Software (7.1), and I also upgraded to Windows 7 (and got the updates) and it didn't help. I've also restarted, pulled the battery, checked USB cords.
    HEEEEEEELP!!!!
    PLEEEEEASE!!!
    Glenn

    jonah777 wrote:
    Hi folks.
    This has been an issue for some time now. My PC won't detect my BB Curve 8330. It used to, but one day it just stopped.
    I just installed the latest BB Desktop Software (7.1), and I also upgraded to Windows 7 (and got the updates) and it didn't help. I've also restarted, pulled the battery, checked USB cords.
    HEEEEEEELP!!!!
    PLEEEEEASE!!!
    Glenn
    Hi and Welcome to the Community!
    To add to the all-too-brief reply you received above (which, interestingly, provided you with no guidance whatsoever as to how to actually carry out those instructions), I first recommend you research this list of troubleshooting articles...hopefully something will be useful:
    http://supportforums.blackberry.com/t5/BlackBerry-Desktop-Software/Tips-for-getting-BlackBerry-Deskt...
    KB10144 How to force the detection of the BlackBerry smartphone using Application Loader
    KB28457 BlackBerry Desktop Software is unable to detect the BlackBerry Smartphone due to administrative permissions
    KB28458 BlackBerry Desktop Software is unable to detect the BlackBerry Smartphone when user account control is enabled
    KB28459 BlackBerry Desktop Software is unable to detect the BlackBerry Smartphone when a full version of Roxio® Media Manager is installed 
    KB28456 BlackBerry Desktop Software is unable to detect the BlackBerry Smartphone when USB selective suspend setting is enabled
    KB28444 The BlackBerry smartphone is not detected by BlackBerry Desktop Software when connected by USB to a USB hub or a docking station
    KB28443 BlackBerry Desktop Software cannot detect the BlackBerry smartphone when it is connected via USB
    KB02640 Troubleshooting USB connections
    KB15486 Top 10 BlackBerry smartphone and BlackBerry Desktop Manager troubleshooting tips
    KB00125BlackBerry Desktop Software cannot detect the BlackBerry smartphone
    KB11439 BlackBerry Desktop Software does not detect the BlackBerry smartphone when it is connected
    KB00019 No PIN displayed in BlackBerry Desktop Redirector
    KB10938 "USB charging current is insufficient" appears on the BlackBerry smartphone
    KB01451 How to turn on advanced synchronization logging if a wired synchronization fails
    KB19717 The BlackBerry smartphone is not detected as a USB Mass Storage Device when connected to a computer
    KB16310 Media Transfer Protocol and the BlackBerry Storm smartphone
    http://supportforums.blackberry.com/t5/BlackBerry-Desktop-Software/Desktop-Manager-quot-disconnected...
    Also, check that you are using only root USB ports...no hubs (sometimes the front-side ports are hubs...use a rear USB port). And make sure to try disabling USB power management in your system configuration (Device Manager).
    Also check on conflicting software...it has been reported that the software package NTI Shadow&Ninja can cause a conflict; removing them and reinstalling the BB desktop software allows it to install correctly.
    Apologies in advance if this is redundant -- there's no way to be sure if you've already seen and tried these. Also apologies if any are not presently available...RIM takes them up and down at will as they revise things.
    Hopefully something there is helpful!
    Cheers!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Computer won't sync ipod

    My computer won't sync my ipod! I restarted my computer a million times. Its not my USB cord because when i plug it, my ipod charges. My computer does nothing! What do i do? I'm soooo frustrated right now.

    Guys if you are experiencing the problem with you windows operating system no longer recognizing your ipod or itunes for that fact try resetting your ipod:
    Steps to reset ipod:
    1. Disconnect Ipod.
    2. Press and hold down menu button and ok/select button at the same time for 1-10s or until ipod restarts.
    Ipod should then reboot.
    3. Follow instructions left by heap:
    (a)Close itunes down.
    (b)Go to services in control panel or by typing it into your run command box from start menu on your operating system, Services.msc.
    (c)Right click on Apple Mobile Device and click restart or start as mentioned before.
    (d) Reopen itunes and reconnect ipod.
    Hope this helps those that were original unsuccessful with the initial steps posted.

  • Storage space full of "other", computer won't recognize iPod is plugged in

    I just downloaded about 100 songs onto my 160 gigabyte iPod Video Classic, making my number of songs only about 1,300. My iPod says its storage now only has 1.9 mb left. I only have about 10 videos and no photos, but the "other" section of the storage content bar takes up a ton of space. It had none before. How do I remove the "other" from my iPod? Now my computer won't recognize any iPod when I plug it in, and I've tried multiple plugs.

    Connect the iPod to a USB2.0  port, on the Computer itself and not a USB hub or those found on the Apple keyboard.
    If iTunes launch, close it back.
    If your iPod is found on your Desktop, then run DiskUtility, (if not then Reset the iPod while connected to the Mac)
    Select you iPod
    Click FirstAid Tab on the right window.
    Press the Repair button.
    After Repair finish, iTunes may launch and ask to Restore, this will delete all the data in your iPod.
    if iTunes did not launch, just Reset iPod again while connected to your Mac.
    Always don't use USB hub or the Keyboard USB port or else your problem will come back, as the power is insufficient from these shared ports for iPod harddisk write process.
    Good Luck!

  • **Looked at Other Posts... Nothing Helps** Computer won't accept iPod.

    It's weird. The other day I was syncing my iTouch and iPod, when suddenly my computer. Normally it never crashes okay? I thought maybe it was because I was IMing, playing music on iTunes, and syncing, so it was overloaded. When it restarted my iTouch was perfectly okay, while my iPod was apparently "Corrupted". I pressed restore and waited for what, 8 hours? I restored at least 10 times before, and it always takes only like 4 minutes! I took out the cord and tried listening to a few songs, everyone of them in tact. Later I synced my iPod to my brother's Windows Vista, and his iTunes showed my iPod perfectly fine. I then restored my iPod on my brother's computer... taking only 2 minutes. Then I tried reinstalling my iTunes over my computer, wondering if it has a defectioncy... When I started iTunes, I hadn't plugged in my iPod yet, and yet, it showed a white corrupted iPod on my sidebar... I plugged in my iPod then, and nothing changed... Anyone have a solution to this problem? I need my computer to read my iPod properly because it's what I use to back up my songs so whenever I get a new comp I can just tranfer my songs using my iPod (since my iTouch can't do this) My iPod's a 30gb 5th Gen and my iTouch's a 16gb 1st Gen.

    Just an update, after I posted this I put my husbands shuffle on the charger to see what it would do.  Before putting it on the charger I turned it on and no light came on!  It seems something is disabling the shuffles.  Could it be a virus?  I have virus software on my computer and it isn't detecting anything.  Also, my husbands shuffle didn't work on the netbook even when the indicator light was coming on. 

  • Computer won't recognize ipod and ipod flases foler with exclamation point

    Last week, my computer randomly said it did not recognize my ipod. I continued to use it and figured I'd worry about updating it another time. Then today, I was using my nano and it stopped and flashed the folder with the exclamation point icon and below the icon directed my to Apple's support website. I've tried most of the things I've seen in the forums, and I really have no clue what to do. Everytime I try to turn it on, the icon comes up and everytime I try to connect to iTunes my computer won't recognize it.

    rfletche,
    Just confirming... have you seen these articles?
    iPod displays a folder icon with an exclamation point
    iPod displays a sad iPod icon
    Also, see this post by Mitch 751, a user on these Discussions, which details some things to try with an exclamation point and folder symbol on an iPod:
    Mitch: Exclamation point and folder and nothing else
    -Kylene

Maybe you are looking for