Computer won't load past start up screen

Every time I power up my Macbook, it starts to load with the apple on the screen. All of a sudden it stops loading and shuts off. I didn't drop it, get water on it or anything. Actually I even used it the day before and shut it down and now it won't start up. The battery is fully charged too.

If no success with this support information, make an appointment at an Apple store genius bar:
http://support.apple.com/kb/TS1367
Ciao.

Similar Messages

Computer won't load past the password screen

When I turn on my computer, it immediately goes to the screen where I enter my password. I enter my password, and it goes to a gray screen where there is a progress loading bar. The bar loads about 1/4 of the way and the computer just shuts down. I can't restart it in safe mode, and I even tried to re-install Yosemite, and I can't do that either. I have no other id

Resetting SMC as well as NVRAM(PRAM) could solve the problem.
Intel-based Macs: Resetting the System Management Controller (SMC) - Apple Support
Mac OS X: Gray screen appears during startup - Apple Support

My computer won't load past the Gray screen with the apple, what do I do?

Does anyone know how to get my computer to turn on? I used it on Friday and had a normal shut down but when I went to turn it on yesterday, it gets the the gray screen with the apple and the loading bar and loads half way and then just stops and sits there until it eventually shuts itself off. I have tried turning it off and then back on and holding the D key but nothing happened.

Resetting SMC as well as NVRAM(PRAM) could solve the problem.
Intel-based Macs: Resetting the System Management Controller (SMC) - Apple Support
Mac OS X: Gray screen appears during startup - Apple Support

IMac makes a loud beep on start up, won't load past the blue screen and the black ticking dial appears every few seconds in centre of screen.

Urgent help!
Out of the blue my mac lost the mouse cursor even though it had connection so I rebooted only for the mac to make a loud beep on start up then get stuck at the blue loading screen. It won't load past the blue screen. I've tried to reboot holding down the shift key but no change. I've also shut down, unplugged the main for 15 seconds, re plug and wait 5 seconds before starting up again but no change. Does anyone have any suggestions?
PS: I'm not too sure which systems I am running without being able to check in about this mac. I bought my imac in January or February 2011 if that helps.

The power on self-test resides in the ROM of the computer. This test runs whenever the computer is turned on after being fully shut down (the power-on self-test does not run if the computer is only restarted).
If a fault is detected during the test, you will not hear a normal startup chime. Instead, the system will beep as explained below. If you experience one of these beeps, you may call your Apple Authorized Service Provider for additional troubleshooting assistance.
1 beep = no RAM installed
2 beeps = incompatible RAM types
3 beeps = no good banks
4 beeps = no good boot images in the boot ROM (and/or bad sys config block)
5 beeps = processor is not usable
http://support.apple.com/kb/HT1547

Computer won't get past the blue screen...

During class today I decide to install new updates to my computer, but class ended before everything had downloaded so I just closed the screen thinking nothing of it. Now my computer won't get past the blue screen and it just keeps reloading and reloading. Help?

You must have damaged your OS installation by putting the machine to sleep at the wrong moment. To fix that, you need to reinstall, but first you need to back up your data, if you haven't already done so. Have you?

Computer Won't Load Past Grey Screen

So I was using my computer last night and it just died on me. The battery says it is full and all too. But when I go to start it back up again, it won't go past the grey screen. I have tried all the keyboard shortcuts and nothing seems to work. I have had it on and running for about 30 minutes so far and nothing has changed.
This has happened to me once already and I had to have the whole computer restarted and I lost everything. I really don't want to lose everything yet again but I don't know what to do.
I also cant seem to find my OSX startup disk. Of course. I was wondering what are all the options/keyboard shortcuts so I can try everything before I decided to just give it to the tecs to deal with.

!http://i46.tinypic.com/2nvn6f.gif!
"I have tried all the keyboard shortcuts and nothing seems to work."
Which ones? Need details to avoid the +"been there, done that"+ scenarios.
"I also cant seem to find my OSX startup disk."
You will need to locate the Install DVD in order to troubleshoot. Otherwise, you will end up w/a very expensive door stop.;)
You can get replacement System Install & Restore CD/DVDs from Apple's Customer Support - in the US, (800) 767-2775 - for a nominal S&H fee. You'll need to have the model and/or serial number of your Mac available.
!http://i50.tinypic.com/izvwo1.gif!

Computer won't load past grey screen with Apple logo, even with OS Disc

I turn on my computer and only gets to the grey screen with the Apple logo and idling circle. After a while, it loads a small box telling me to restart, time and time again, no matter how many times I restart. I've tried holding "shift" to go into safe mode, it won't let me.
I believe it's originally a Tiger platform, and right now I think it's running on Leopard.
I just bought a Snow Leopard OS X Disc, and I inserted it and tried to let it load. It gave me the restart box. I held down "c" while starting up, got the restart box.
Held down "option", and selected the "Mac OS X install Disc"; it went back to the grey Apple logo screen to load, and gave me the restart box after several minutes. Repeated that and held down "c" while loading, still gave me the box.
Nothing I do with or without the OS X Disc is making a difference. I cannot load anything on my computer, period.
Can someone please suggest something for me to try?

Well if you do then turn both computers off. Connect a Firewire cable between them. Boot your computer into Target Disk Mode. After the TDM screen appears boot the other computer normally. If your drive is accessible it will show up as a disk icon on the Desktop of the other Mac. You can then access your files and transfer them to another hard drive.
Then open Disk Utility. Your drive should appear in the sidebar list. Select the drive entry (mfgr.'s ID and drive size) then click on the Partition tab in the DU main window. Set the Partition Scheme drop down menu to one. Set the Format type drop down menu to Mac OS Extended, Journaled, then click on the Partition button and wait for the process to complete.
Your drive should now be OK assuming it's not mechanically damaged. Eject the drive from the Desktop as you would eject any removable drive and disconnect the Firewire cable. Shutdown your computer. You can now boot from the installer disc and install OS X.

Computer won't load past windows screen

My Toshiba Satellite had this problem awhile ago, but because I had a friend who thought he could fix it and an older computer that still worked for what I needed it to, I didn't really pay much attention to getting it fixed. That computer pretty much died last night. My problem I'd that when the comp turns on, it gives me the option for starting a system repair in windows or starting windows normally. System repair leads to a black screen where I can still see the cursor and starting windows normally leads to the screen being stuck on the starting windows screen although it still send like the starting part is functioning as the glimmer around the flash fades in and out.
I've tried to start in all versions of safe mode and repair my computer, but still only see the mouse on a black screen and the same happened when I tried to start with the Toshiba Recovery.
The computer is only two years old and the problem started after right months or so after I got it. Are there any other suggestions for fixing this?

Which computer? There is a label on the bottom.
-Jerry

Macbook Pro won't load past a grey screen on startup!

I apologise for what will most likely be an essay ahead.
I have a Macbook Pro (2.16ghz) that is just over three years old. It is running on Leopard with all the up to date patches / updates. Over the past week or so, it has been 'playing up' in the sense that the spinning loading icon would appear at random intervals and stay there for a good 20 to 30 seconds or so, not allowing me to do anything. If I would be listening to music, the music would pause and then come back on.
It would normally appear when something was trying to load. For example, the final straw was when I was using Adobe Bridge and it was taking an extremely long time to load up the photos I had imported and in the end I gave up. Speed has never been an issue before and my MBP has 2GB of RAM.
So I backed up what I needed and proceeded to do an 'Erase and Install(Leopard) format. Once formatted, the MBP booted up and I completed the registration, took my User picture blah blah etc. Once done, the MBP booted into OS X - this is where the problems occurred. The spinning loading icon appeared and after about 30 seconds or so, the Finder window / toolbar at the top disappeared, as did the Macintosh HD icon on the desktop. All I was left with was my wallpaper and Dock with icons in. However, if I clicked on any of the programs, nothing would happen.
Naturally, I tried restarting it and the same thing happened again. I figured that because my MBP was connected to a second Dual monitor, that this might have been the issue so I decided to boot from the OS X Leopard CD and do another 'Erase and Install'. I once again got past the registration screen, but this time, instead of booting into OS X my MBP stuck itself on a grey screen. It would not go any further.
I then decided that the spinning loading icon issue may be a RAM problem. When I first got my MBP, I upgraded the RAM so I knew how to take it out and replace it. So I tried taking out the RAM stick (1GB) I put in orignally and booting it with the original 1GB stick. The same problem occurred. I tried the other way round, putting in my 1GB RAM stick and taking the original out - nothing worked. I tried every possible combination, even swapping the sticks around.
Eventually my brother tells me he has some spare RAM which I also try and once again, this does not solve the issue. So I figure it cannot be a RAM problem.
So next I try booting from the OS X Disc on startup and run Disk Utility. I verify and repair the Mac HD which comes up fine. No errors, no issues, nothing.
I finally scour the internet for info on what could be the cause of the problem and the biggest suggestion seems to be formatting. So I once again try formatting my MBP for a third time - however this time, I get the original problem. It boots up into OS X but then the Finder toolbar and Mac HD icon disappear, leaving me with Dock and Wallpaper.
The final thing I try is resetting the MBPs PRAM on startup. This does not solve the issue.
So here I am. If you could be bothered to read all of that, well done haha I'm not sure if I could have.
If anyone has ANY suggestions or advice, please post!
I do not have Apple Care so if I was to take it to the local Genius bar, would they look at it for free and diagnose it? Or would that cost me? I have never had to take my MBP in before.
Thankyou again

I just skimmed over this because the post is like a small novel! lol Try a Apple Hardware Test. I think it's probably a bad logic board.
http://support.apple.com/kb/HT1509
Don't take it to a Genius Bar until you've done this, saves time and you might have a little more info to give them. Also that way you won't feel pressured into anything. It's out of warranty, so sometimes I've noticed they can be a little pushy especially on a very high dollar replacement such as a new logic board on an out of warranty item. Also the "enhanced diagnostic" is around $100, so you might have to at least fork over a hard earned Benjamin and not get anything fixed. And whatever you do, DO NOT, I repeat, DO NOT tell them you upgraded the RAM yourself. If they are feeling in a good mood and decide to knock off any money or waive any sort of fees, this will kill it instantly. RAM is considered "user serviceable," but they normally try to plead "the part you installed is not Apple Authorized" or the "installation caused the issue and was not an ACHT." Put back in the original stick and leave it alone. Hope this helps you out!

Macbook pro won't go past start up screen

i started up my macbook pro today and it opened but couldn't scroll with the trackpad. force quitted (start button) it and then tried to start up again. this time i didn't get past the start up screen (with the apple logo and spinning timer). i then tried to reset pram (cmd+option+p+r), safe mode and a number of other possibilities to no avail. next step was using the instal disc and running disc permissions + repair. again to no avail. i even tried the terminal and tried fixing the disc repair report that it was a invalid sibling link. here's a link to the procedures; http://hints.macworld.com/article.php?story=20070204093925888. i got the message from terminal that the disc is corrupted and i've now run out of tricks/options to get my macbook pro up and running. has anyone here in the community know any other avenues i could travel down. all help of course would be much appreciated. the computer affected is my new 13 inch 2.3 ghz i5 macbook pro.
cheers, Jan

instal disc and running disc permissions + repair.
You need to boot from the install disc and run Disk Utility to verify and if necessary, repair the startup disk.
Insert your install disk and Restart, holding down the "C" key until grey Apple appears.
Go to Installer menu and launch Disk Utility.
(In Mac OS X 10.4 or later, you must select your language first from the installer menu)
Select your HDD (manufacturer ID) in the left panel.
Select First Aid in the Main panel.
(Check S.M.A.R.T Status of HDD at the bottom of right panel. It should say: Verified)
Click Repair Disk on the bottom right.
If DU reports disk does not need repairs quit DU and restart.
If DU reports errors Repair again and again until DU reports disk is repaired.
When you are finished with DU, from the Menu Bar, select Utilities/Startup Manager.
Select your startup disk and click Restart
While you have the Disk Utility window open, look at the bottom of the window. Where you see Capacity and Available. Make sure there is always 15% free space.

Zen Micro 5g Won't get past Start Up Screen--He

After searching other messages, I've seen a lot of people with this same problem--player will turn on but will not load past "Creative" screen. Yet most people have been able to atleast get to the Recovery screen.
I have not been able to load into Recovery, so I can't clean up, reboot, format, or even update my firmware at all. It's only 2+ months old, so I'm within my warranty, and I suppose most people are going to tell me to send it back. But this problem really bothers me and I'm questioning whether I should even take a chance on another one, seeing as how this problem seems at the very least mildly common. What are my options at this point? Anyone have any other suggestions for trying to recover the Micro I have right now?

I found a solution to the hanging on the creative logo screen. I saw numerous posts saying that all you could do is send it back to the company, then I found this one:
Hi All,
My zen has been down for the last week, hangs up on creative screen. I took the battery out and was able to get to the recovery mode but "disc scan" would not do anything(in limbo) and "reboot "met with the same result, nothing. If you want to talk to anyone at creative and are past your 6 month warranty window you have to pay $20 for the phone call. Well I decided to take matters into my own hands and spent yesterday morning researching old threads about this problem. I kept finding an uncommon fix. When you hold your power button on and replace you battery and the recovery screen starts up you wrap on the back with your knuckle, in my case I hit my zen face down sharply on my dresser. To my amazement the "Doobie Brothers" started playing and I have'nt had any problems yet. Evidently these systems have a hard dri've that hangs up. It may not work for you but it cured my glitch.
Steve C.
It worked for me, but only after four or fi've tries. Good Luck!<IMG height=6 src="http://forums.americas.creative.com/i/smilies/6x6_smiley-very-happy.gif" width=6 border=0>

Help my computer won't get past hp blue screen!

My computer is an hp p7-1019 and it won't go past the blue hp screen. I recently enabled intel vt-x on my computer and it rebooted by it self and it is stuck on the blue hp screen.

I cleared the CMOS (BIOS settings) according to:
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c02854392&lang=en&cc=us&taskI...
and the system recovered. Obviously, this may have also cleared other BIOS settings, but for the moment the system is running fine. Please pay special attention to the warnings that no jumpers should be changed while the system is powered on and that the power cord should also be removed for this.

Imac won't get past start up screen

My iMac can't get past the start up screen (white screen with apple logo). How can I get past this?

The following support article is somewhat outdated. Where it refers to booting from an installation disc, you should boot into Recovery (if running OS X 10.7 or later) by holding down the key combination command-R at the chime. If your startup volume is encrypted with FileVault, you’ll have to unlock it in Disk Utility before you can do anything with it.
Mac OS X: Gray screen appears during startup

I need Help! Power Mac g5 computer won't load past grey screen.

Tonight my old power mac g5 computer (that I had for 8 years) has finally decided not to boot anymore. What happend was I was on my computer, and looking up something on spotlight until it froze over, (i am assuming its a kernal panic) It then crashed. I turned it off and tried to reboot it. At first, only the apple symbol appeared and no loading bar and then I turned it off again, but now I have a continuious loading bar. I've turned it off several times and rebooted but to no success (my cd drive is also broken) I fear I may have to get rid of it but I cant afford another tower right now..they're too expensive....What can I do?
Thank you, and I look forward to hearing from you.

OK, a number of things, sort of in order:
1. Does it boot from an install disc? You may need to hold the left button of a wired mouse down at boot to get the optical tray to open, or you can use open firmware to open and close the tray. (see below) Can you run Disk Utility from the install disk to check and/or repair your boot volume?
2. How about the PRAM battery? How new is it? If it is the original, you need to replace it for sure. If it if more than a couple of years old, it should be replaced preemptively as it is likely weak enough by now to have caused some mischief (more so if the machine has been off power and unplugged for any significant amount of time).
3. Have you tried a PRAM reset? (Hold down cmd-option-P-R key combination at boot until you hear the boot tone a second time).
4. Have you tried a PMU reset?
So what is happening is that something is getting hosed early on in the boot process. You might be able to see what is going on by doing a verbose boot (hold down cmd-V at startup until you get to the gray screen with Apple embossment) and hopefully getting the Unix terminal screen with its output detailing the boot process. Were I a betting man, I would have to guess a problem with the boot volume's directory structure. That's why I listed the booting from the install disc first. If it boots from the install disc, then most of the system is probably in good shape but there may be problems with the boot volume's directory.
Opening the disc tray using open firmware:
You boot into open firmware by holding down the cmd-option-O-F keys until you get the white open firmware terminal screen. You are not really using the hard disc or any really advanced capabilities of the system. Now, type the following command to open the optical drive tray:
eject cd <enter>
Repeat the command after inserting the install disc and the tray should close. Then enter the following command:
reset-all <enter>
and the machine should restart. You can either hold down the option key at boot to bring up startup manager to select the optical, or more simply, hold down the C key as the machine restarts and keep it held down until you see the system loading.

Won't load past the apple screen after a while it says "restart computer"

It doesn't have a battery or a airport card would that be the issue

More than likely the logic board is toast. In that case it would be cheaper to buy a pre-owned MacBook. If you kept the disks that were included when the computer was bought new, one of them includes the Apple Hardware Test. Use that to tell you what's wrong with the computer....
Good luck!

Computer won't load past start up screen

Similar Messages

Maybe you are looking for