Computer won't open

My hb mini 210-1000 gets a blue screen upon start up but will not open. Did a diagnostic test. On hard disk test it says to replace hard disk 1. How do I do this? Please help.

Here is the Service Manual:
Manual
Page 43 starts the procedure for hard drive removal. Be careful. The netbooks are more fragile than laptops and the little cable connections are particularly tricky but you can handle it if you just don't try to force anything. You can buy a replacement drive at Best Buy, Frys or online at tigerdirect.com or newegg.com. Post back if you need more help.

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Mac computer won't open game

My macbook pro won't open the game CounterStrike in steam.
whenever i try to open it, it says the game quit unexpectedly.
Process:               csgo_osx [4175]
Path:                  /Users/USER/Library/Application Support/Steam/*/csgo_osx
Identifier:            csgo_osx
Version:               ???
Code Type:             X86 (Native)
Parent Process:        bash [4172]
Responsible:           steam_osx [3817]
User ID:               501
Date/Time:             2015-03-09 21:54:35.649 -0400
OS Version:            Mac OS X 10.10.1 (14B25)
Report Version:        11
Anonymous UUID:        9877EFE1-485F-DA48-4883-5389A5062FD5
Sleep/Wake UUID:       656DDE6D-5D20-4E7E-A421-08DE3E8831AA
Time Awake Since Boot: 16000 seconds
Time Since Wake:       3300 seconds
Crashed Thread:        0 MainThrd Dispatch queue: com.apple.main-thread
Exception Type:        EXC_BAD_INSTRUCTION (SIGILL)
Exception Codes:       0x0000000000000001, 0x0000000000000000
Thread 0 Crashed:: MainThrd Dispatch queue: com.apple.main-thread
0   libtier0.dylib                 0x0028bc0e Plat_ExitProcess + 46
1   client.dylib                   0x24ae4f9d CHLClient::Connect(void* (*)(char const*, int*), CGlobalVarsBase*) + 461
2   engine.dylib                   0x0973dc54 ClientDLL_Connect() + 52
3   engine.dylib                   0x0996af4e CModAppSystemGroup::Create() + 382
4   engine.dylib                   0x09a3b6a6 CAppSystemGroup::OnStartup() + 38
5   engine.dylib                   0x09a3b650 CAppSystemGroup::Run() + 32
6   engine.dylib                   0x0996a346 CEngineAPI::RunListenServer() + 102
7   launcher.dylib                 0x00244e8a CSourceAppSystemGroup::Main() + 26
8   launcher.dylib                 0x00253a80 CAppSystemGroup::Run() + 48
9   launcher.dylib                 0x0025d58b CSteamApplication::Main() + 43
10 launcher.dylib                 0x00253a80 CAppSystemGroup::Run() + 48
11 launcher.dylib                 0x0025a7ad MainFunctionThread(void*) + 77
12 launcher.dylib                 0x0025aab7 ValveCocoaMain + 455
13 launcher.dylib                 0x002455e0 LauncherMain + 1200
14 csgo_osx                       0x00001dd5 start + 53
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0   libsystem_kernel.dylib         0x9b7b58d2 kevent64 + 10
1   libdispatch.dylib             0x92e2973f _dispatch_mgr_invoke + 245
2   libdispatch.dylib             0x92e293a2 _dispatch_mgr_thread + 52
Thread 2:
0   libsystem_kernel.dylib         0x9b7b4e6e __workq_kernreturn + 10
1   libsystem_pthread.dylib       0x9225d36d _pthread_wqthread + 939
2   libsystem_pthread.dylib       0x9225aeea start_wqthread + 30
Thread 3:
0   libsystem_kernel.dylib         0x9b7b4e6e __workq_kernreturn + 10
1   libsystem_pthread.dylib       0x9225d36d _pthread_wqthread + 939
2   libsystem_pthread.dylib       0x9225aeea start_wqthread + 30
Thread 4:
0   libsystem_kernel.dylib         0x9b7b4e6e __workq_kernreturn + 10
1   libsystem_pthread.dylib       0x9225d36d _pthread_wqthread + 939
2   libsystem_pthread.dylib       0x9225aeea start_wqthread + 30
Thread 5:
0   libsystem_kernel.dylib         0x9b7b4e6e __workq_kernreturn + 10
1   libsystem_pthread.dylib       0x9225d36d _pthread_wqthread + 939
2   libsystem_pthread.dylib       0x9225aeea start_wqthread + 30
Thread 6:
Thread 7:
0   libsystem_kernel.dylib         0x9b7b4516 __psynch_cvwait + 10
1   libsystem_pthread.dylib       0x9225db06 _pthread_cond_wait + 726
2   libsystem_pthread.dylib       0x9226121d pthread_cond_timedwait$UNIX2003 + 71
3   libtier0.dylib                 0x0028cc80 CThreadSyncObject::Wait(unsigned int) + 336
4   filesystem_stdio.dylib         0x095a98e6 CFileTracker2::ThreadedProcessMD5Requests() + 678
5   filesystem_stdio.dylib         0x095a9631 ThreadStubProcessMD5Requests(void*) + 17
6   libtier0.dylib                 0x0028c917 ThreadProcConvert(void*) + 39
7   libsystem_pthread.dylib       0x9225cecf _pthread_body + 138
8   libsystem_pthread.dylib       0x9225ce45 _pthread_start + 162
9   libsystem_pthread.dylib       0x9225af0e thread_start + 34
Thread 8:
0   libsystem_kernel.dylib         0x9b7b4516 __psynch_cvwait + 10
1   libsystem_pthread.dylib       0x9225db06 _pthread_cond_wait + 726
2   libsystem_pthread.dylib       0x9226121d pthread_cond_timedwait$UNIX2003 + 71
3   libtier0.dylib                 0x0028cc80 CThreadSyncObject::Wait(unsigned int) + 336
4   libvstdlib.dylib               0x002bf82b CJobThread::Run() + 123
5   libtier0.dylib                 0x0028e349 CThread::ThreadProc(void*) + 217
6   libsystem_pthread.dylib       0x9225cecf _pthread_body + 138
7   libsystem_pthread.dylib       0x9225ce45 _pthread_start + 162
8   libsystem_pthread.dylib       0x9225af0e thread_start + 34
Thread 9:
0   libsystem_kernel.dylib         0x9b7b4516 __psynch_cvwait + 10
1   libsystem_pthread.dylib       0x9225db06 _pthread_cond_wait + 726
2   libsystem_pthread.dylib       0x9226121d pthread_cond_timedwait$UNIX2003 + 71
3   libtier0.dylib                 0x0028cc80 CThreadSyncObject::Wait(unsigned int) + 336
4   libvstdlib.dylib               0x002bf82b CJobThread::Run() + 123
5   libtier0.dylib                 0x0028e349 CThread::ThreadProc(void*) + 217
6   libsystem_pthread.dylib       0x9225cecf _pthread_body + 138
7   libsystem_pthread.dylib       0x9225ce45 _pthread_start + 162
8   libsystem_pthread.dylib       0x9225af0e thread_start + 34
Thread 10:
0   libsystem_kernel.dylib         0x9b7b4516 __psynch_cvwait + 10
1   libsystem_pthread.dylib       0x9225db06 _pthread_cond_wait + 726
2   libsystem_pthread.dylib       0x9226121d pthread_cond_timedwait$UNIX2003 + 71
3   libtier0.dylib                 0x0028cc80 CThreadSyncObject::Wait(unsigned int) + 336
4   libvstdlib.dylib               0x002bf82b CJobThread::Run() + 123
5   libtier0.dylib                 0x0028e349 CThread::ThreadProc(void*) + 217
6   libsystem_pthread.dylib       0x9225cecf _pthread_body + 138
7   libsystem_pthread.dylib       0x9225ce45 _pthread_start + 162
8   libsystem_pthread.dylib       0x9225af0e thread_start + 34
Thread 11:: IOPollingHelperThread
0   libsystem_kernel.dylib         0x9b7b58b6 kevent + 10
1   steamclient.dylib             0x144042ae OSXHelpers::CIOPollingHelper::RealRun() + 286
2   libtier0_s.dylib               0x11646a8d CatchAndWriteContext_t::Invoke() + 159
3   libtier0_s.dylib               0x1164648f CatchAndWriteMiniDump_Impl(CatchAndWriteContext_t&) + 214
4   libtier0_s.dylib               0x11646576 CatchAndWriteMiniDumpExForVoidPtrFn + 87
5   libtier0_s.dylib               0x1164659f CatchAndWriteMiniDumpForVoidPtrFn + 35
6   steamclient.dylib             0x1440417f OSXHelpers::CIOPollingHelper::Run() + 41
7   libtier0_s.dylib               0x1164afe2 SteamThreadTools::CThread::ThreadExceptionWrapper(void*) + 16
8   libtier0_s.dylib               0x11646a8d CatchAndWriteContext_t::Invoke() + 159
9   libtier0_s.dylib               0x1164648f CatchAndWriteMiniDump_Impl(CatchAndWriteContext_t&) + 214
10 libtier0_s.dylib               0x11646576 CatchAndWriteMiniDumpExForVoidPtrFn + 87
11 libtier0_s.dylib               0x1164659f CatchAndWriteMiniDumpForVoidPtrFn + 35
12 libtier0_s.dylib               0x1164af56 SteamThreadTools::CThread::ThreadProc(void*) + 222
13 libsystem_pthread.dylib       0x9225cecf _pthread_body + 138
14 libsystem_pthread.dylib       0x9225ce45 _pthread_start + 162
15 libsystem_pthread.dylib       0x9225af0e thread_start + 34
Thread 12:
0   libsystem_kernel.dylib         0x9b7b48fa __semwait_signal + 10
1   libsystem_c.dylib             0x9afe9c16 nanosleep$UNIX2003 + 218
2   libsystem_c.dylib             0x9afe9ac2 usleep$UNIX2003 + 60
3   libtier0.dylib                 0x0028c945 ThreadSleep + 21
4   materialsystem.dylib           0x0acd3f30 CCompositeTextureGenerator::GenerateThread() + 32
5   materialsystem.dylib           0x0acd4261 CMemberFunctor0<CCompositeTextureGenerator*, void (CCompositeTextureGenerator::*)(), CRefCounted1<CFunctor, CRefCountServiceBase<true, CRefMT> >, CFuncMemPolicyNone>::operator()() + 33
6   materialsystem.dylib           0x0acd42c0 FunctorExecuteThread(void*) + 16
7   libtier0.dylib                 0x0028c917 ThreadProcConvert(void*) + 39
8   libsystem_pthread.dylib       0x9225cecf _pthread_body + 138
9   libsystem_pthread.dylib       0x9225ce45 _pthread_start + 162
10 libsystem_pthread.dylib       0x9225af0e thread_start + 34
Thread 13:
0   libsystem_kernel.dylib         0x9b7b4516 __psynch_cvwait + 10
1   libsystem_pthread.dylib       0x9225db06 _pthread_cond_wait + 726
2   libsystem_pthread.dylib       0x9226121d pthread_cond_timedwait$UNIX2003 + 71
3   libtier0.dylib                 0x0028cc80 CThreadSyncObject::Wait(unsigned int) + 336
4   chromehtml.dylib               0x16a2d31c CCEFThread::Run() + 4636
5   libtier0.dylib                 0x0028e349 CThread::ThreadProc(void*) + 217
6   libsystem_pthread.dylib       0x9225cecf _pthread_body + 138
7   libsystem_pthread.dylib       0x9225ce45 _pthread_start + 162
8   libsystem_pthread.dylib       0x9225af0e thread_start + 34
Thread 14:: BrowserDBThread
0   libsystem_kernel.dylib         0x9b7b4516 __psynch_cvwait + 10
1   libsystem_pthread.dylib       0x9225db06 _pthread_cond_wait + 726
2   libsystem_pthread.dylib       0x922611d1 pthread_cond_wait$UNIX2003 + 71
3   libcef.dylib                   0x0bc10213 0xbb9e000 + 467475
4   libcef.dylib                   0x0bc10edb 0xbb9e000 + 470747
5   libcef.dylib                   0x0bc10d02 0xbb9e000 + 470274
6   libcef.dylib                   0x0bbfc9cb 0xbb9e000 + 387531
7   libcef.dylib                   0x0bbf8723 0xbb9e000 + 370467
8   libcef.dylib                   0x0bbf813d 0xbb9e000 + 368957
9   libcef.dylib                   0x0bc13771 0xbb9e000 + 481137
10 libcef.dylib                   0x0bc137f8 0xbb9e000 + 481272
11 libcef.dylib                   0x0bc12bba 0xbb9e000 + 478138
12 libsystem_pthread.dylib       0x9225cecf _pthread_body + 138
13 libsystem_pthread.dylib       0x9225ce45 _pthread_start + 162
14 libsystem_pthread.dylib       0x9225af0e thread_start + 34
Thread 15:: SamplerThread
0   libsystem_kernel.dylib         0x9b7aea6a semaphore_wait_trap + 10
1   libcef.dylib                   0x0c65e0b4 0xbb9e000 + 11272372
2   libcef.dylib                   0x0c59bad8 0xbb9e000 + 10476248
3   libcef.dylib                   0x0c65e16b 0xbb9e000 + 11272555
4   libcef.dylib                   0x0c65da45 0xbb9e000 + 11270725
5   libsystem_pthread.dylib       0x9225cecf _pthread_body + 138
6   libsystem_pthread.dylib       0x9225ce45 _pthread_start + 162
7   libsystem_pthread.dylib       0x9225af0e thread_start + 34
Thread 16:: NetworkConfigWatcher
0   libsystem_kernel.dylib         0x9b7aea2e mach_msg_trap + 10
1   libsystem_kernel.dylib         0x9b7adad0 mach_msg + 68
2   com.apple.CoreFoundation       0x9be9eae6 __CFRunLoopServiceMachPort + 214
3   com.apple.CoreFoundation       0x9be9def9 __CFRunLoopRun + 1529
4   com.apple.CoreFoundation       0x9be9d696 CFRunLoopRunSpecific + 390
5   com.apple.CoreFoundation       0x9be9d4fb CFRunLoopRunInMode + 123
6   com.apple.Foundation           0x98fd8d3a -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 305
7   libcef.dylib                   0x0bbdabdf 0xbb9e000 + 248799
8   libcef.dylib                   0x0bbda78c 0xbb9e000 + 247692
9   libcef.dylib                   0x0bbf8723 0xbb9e000 + 370467
10 libcef.dylib                   0x0bbf813d 0xbb9e000 + 368957
11 libcef.dylib                   0x0bc13771 0xbb9e000 + 481137
12 libcef.dylib                   0x0bc137f8 0xbb9e000 + 481272
13 libcef.dylib                   0x0bc12bba 0xbb9e000 + 478138
14 libsystem_pthread.dylib       0x9225cecf _pthread_body + 138
15 libsystem_pthread.dylib       0x9225ce45 _pthread_start + 162
16 libsystem_pthread.dylib       0x9225af0e thread_start + 34
Thread 17:: Cef_FileThread
0   libsystem_kernel.dylib         0x9b7b58b6 kevent + 10
1   libcef.dylib                   0x0c2729d9 0xbb9e000 + 7162329
2   libcef.dylib                   0x0c2708e3 0xbb9e000 + 7153891
3   libcef.dylib                   0x0bbd9a46 0xbb9e000 + 244294
4   libcef.dylib                   0x0bbf8723 0xbb9e000 + 370467
5   libcef.dylib                   0x0bbf813d 0xbb9e000 + 368957
6   libcef.dylib                   0x0bc13771 0xbb9e000 + 481137
7   libcef.dylib                   0x0bc137f8 0xbb9e000 + 481272
8   libcef.dylib                   0x0bc12bba 0xbb9e000 + 478138
9   libsystem_pthread.dylib       0x9225cecf _pthread_body + 138
10 libsystem_pthread.dylib       0x9225ce45 _pthread_start + 162
11 libsystem_pthread.dylib       0x9225af0e thread_start + 34
Thread 18:: Cef_IOThread
0   libsystem_kernel.dylib         0x9b7b58b6 kevent + 10
1   libcef.dylib                   0x0c2729d9 0xbb9e000 + 7162329
2   libcef.dylib                   0x0c2708e3 0xbb9e000 + 7153891
3   libcef.dylib                   0x0bbd9b22 0xbb9e000 + 244514
4   libcef.dylib                   0x0bbf8723 0xbb9e000 + 370467
5   libcef.dylib                   0x0bbf813d 0xbb9e000 + 368957
6   libcef.dylib                   0x0bc13771 0xbb9e000 + 481137
7   libcef.dylib                   0x0bc137f8 0xbb9e000 + 481272
8   libcef.dylib                   0x0bc12bba 0xbb9e000 + 478138
9   libsystem_pthread.dylib       0x9225cecf _pthread_body + 138
10 libsystem_pthread.dylib       0x9225ce45 _pthread_start + 162
11 libsystem_pthread.dylib       0x9225af0e thread_start + 34
Thread 19:: NetworkConfigWatcher
0   libsystem_kernel.dylib         0x9b7aea2e mach_msg_trap + 10
1   libsystem_kernel.dylib         0x9b7adad0 mach_msg + 68
2   com.apple.CoreFoundation       0x9be9eae6 __CFRunLoopServiceMachPort + 214
3   com.apple.CoreFoundation       0x9be9def9 __CFRunLoopRun + 1529
4   com.apple.CoreFoundation       0x9be9d696 CFRunLoopRunSpecific + 390
5   com.apple.CoreFoundation       0x9be9d4fb CFRunLoopRunInMode + 123
6   com.apple.Foundation           0x98fd8d3a -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 305
7   libcef.dylib                   0x0bbdabdf 0xbb9e000 + 248799
8   libcef.dylib                   0x0bbda78c 0xbb9e000 + 247692
9   libcef.dylib                   0x0bbf8723 0xbb9e000 + 370467
10 libcef.dylib                   0x0bbf813d 0xbb9e000 + 368957
11 libcef.dylib                   0x0bc13771 0xbb9e000 + 481137
12 libcef.dylib                   0x0bc137f8 0xbb9e000 + 481272
13 libcef.dylib                   0x0bc12bba 0xbb9e000 + 478138
14 libsystem_pthread.dylib       0x9225cecf _pthread_body + 138
15 libsystem_pthread.dylib       0x9225ce45 _pthread_start + 162
16 libsystem_pthread.dylib       0x9225af0e thread_start + 34
Thread 20:: AppCacheDBThread
0   libsystem_kernel.dylib         0x9b7b4516 __psynch_cvwait + 10
1   libsystem_pthread.dylib       0x9225db06 _pthread_cond_wait + 726
2   libsystem_pthread.dylib       0x922611d1 pthread_cond_wait$UNIX2003 + 71
3   libcef.dylib                   0x0bc10213 0xbb9e000 + 467475
4   libcef.dylib                   0x0bc10edb 0xbb9e000 + 470747
5   libcef.dylib                   0x0bc10d02 0xbb9e000 + 470274
6   libcef.dylib                   0x0bbfc9cb 0xbb9e000 + 387531
7   libcef.dylib                   0x0bbf8723 0xbb9e000 + 370467
8   libcef.dylib                   0x0bbf813d 0xbb9e000 + 368957
9   libcef.dylib                   0x0bc13771 0xbb9e000 + 481137
10 libcef.dylib                   0x0bc137f8 0xbb9e000 + 481272
11 libcef.dylib                   0x0bc12bba 0xbb9e000 + 478138
12 libsystem_pthread.dylib       0x9225cecf _pthread_body + 138
13 libsystem_pthread.dylib       0x9225ce45 _pthread_start + 162
14 libsystem_pthread.dylib       0x9225af0e thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x0996adde ecx: 0xbfffefb0 edx: 0x00012868
edi: 0xbffff038 esi: 0x24ae4dde ebp: 0xbffff008 esp: 0xbffff000
   ss: 0x00000023 efl: 0x00210202 eip: 0x0028bc0e   cs: 0x0000001b
   ds: 0x00000023   es: 0x00000023   fs: 0x00000000   gs: 0x0000000f
cr2: 0xe29c5200
Logical CPU:     4
Error Code:      0x00000000
Trap Number:     6
Binary Images:
    0x1000 -     0x1ffb +csgo_osx (???) <21999721-D06C-3C15-8B0C-F6DCACED684E> /Users/USER/Library/Application Support/Steam/*/csgo_osx
    0x4000 -    0x29ffb +gameoverlayrenderer.dylib (1) <C32124CF-7108-3F1E-9EA7-B7CC88864899> /Applications/Steam.app/Contents/MacOS/gameoverlayrenderer.dylib
   0x4b000 -    0x4cff3 +steamloader.dylib (0) <B203BC3A-0BB3-3693-B6EE-1CAD86A1BFDE> /Applications/Steam.app/Contents/MacOS/steamloader.dylib
   0xf0000 -    0xf0fff com.apple.quartzframework (1.5 - 1.5) <6D85B29E-D684-3DDE-8F02-D292D86A014F> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
   0xf3000 -    0xf6fff com.apple.AppleSystemInfo (3.0 - 3.0) <1530F7BC-4F0A-3827-B113-EA6A1899CE4A> /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSys temInfo
0x240000 -   0x267ff7 +launcher.dylib (1) <8EB84A45-0D79-3E1D-AD35-EF9E7991494E> /Users/USER/Library/Application Support/Steam/*/launcher.dylib
0x284000 -   0x29afff +libtier0.dylib (1) <5D6EB595-AF1F-3DAD-8A18-5E4100571573> /Users/USER/Library/Application Support/Steam/*/libtier0.dylib
0x2b0000 -   0x2d0ff7 +libvstdlib.dylib (1) <60ED29F3-1A9B-3FDD-9450-B7199CB0F16E> /Users/USER/Library/Application Support/Steam/*/libvstdlib.dylib
0x2e6000 -   0x2edfff +libsteam_api.dylib (1) <E599456F-6A4B-3142-B9A9-566785633E44> /Users/USER/Library/Application Support/Steam/*/libsteam_api.dylib
0x2f8000 -   0x347ff3 +libtogl.dylib (1) <4B533B0B-7300-3BF0-AF30-51F43470825C> /Users/USER/Library/Application Support/Steam/*/libtogl.dylib
0x789000 -   0x7afff7 com.apple.quartzfilters (1.10.0 - 1.10.0) <5712F712-4A1C-35BF-AE1D-F55DA1D9877D> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters
0x7cd000 -   0x7d7fff com.apple.DisplayServicesFW (2.9 - 372.1) <01C3D99D-7F75-3401-95E8-5175E028EE21> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x1000000 - 0x1573ff7 com.apple.QuartzComposer (5.1 - 325) <BBF0AE36-52FB-36FC-AF41-493A2ECA0A9E> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x1900000 - 0x19aaff7 com.apple.PDFKit (3.0 - 3.0) <951B630D-691F-33C0-A8CB-1B4FC86C0128> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x19fb000 - 0x1c86fff com.apple.imageKit (2.6 - 838) <F8830E45-BD83-3E23-BB81-376F7DBC49D7> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
0x1e2e000 - 0x1f15fff com.apple.QuickLookUIFramework (5.0 - 675) <B85FDA00-F7AD-31A9-955D-67F70B3E2066> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
0x1f98000 - 0x2022ff3 com.apple.CorePDF (4.0 - 4) <DA26FFBC-901A-3EF5-AF2F-9699683CB185> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
0x2063000 - 0x20c2ffb com.apple.QuickLookFramework (5.0 - 675) <56D079F9-5BA5-3C34-A074-E61A003CBA41> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
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0x9a09b000 - 0x9a09efff com.apple.xpc.ServiceManagement (1.0 - 1) <942B9491-B97C-36DB-A9F0-3EA3273FCD2C> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment
0x9a09f000 - 0x9a0a7fff libsystem_dnssd.dylib (561.1.1) <45CDAF46-03DE-33DB-A627-14F245993EF2> /usr/lib/system/libsystem_dnssd.dylib
0x9a0a8000 - 0x9a0abfff libdyld.dylib (353.2.1) <6533C0BC-6FE5-3E43-A44D-EF2193978EC0> /usr/lib/system/libdyld.dylib
0x9a0ac000 - 0x9a33fff7 com.apple.CoreData (110 - 526) <C2C79A0B-70B1-3D88-951D-1C19D35B78E1> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x9a340000 - 0x9a340fff com.apple.Carbon (154 - 157) <5A078967-8437-3721-A6B1-70CC00461D7B> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x9a341000 - 0x9a3b7ff7 com.apple.SearchKit (1.4.0 - 1.4.0) <B6F346D2-BF88-3925-B962-E59267FA2268> /System/Library/Frameworks/CoreServices.fra

This is a good place to start. I have recently removed CS:GO from my computer but I'm always helping out the Mac Steam community with issues such as these.
@Kikumieuku Update to Yosemite then uninstall and reinstall the game. Sometimes installation doesn't operate as expected, thus creating errors within the files that are overlooked. If you are still having some troubles, check the Steam Community forums. It could very well be Steam/Valve specific that can be better handled there than here

XP Pro on computer won't open Blackberry Desktop software

I have been unable to synch my BlackberryTour with Outlook 2010. We run XP Pro as an operating system on the computer in question. Various versions of the Blackberry Desktop software haven't helped. Either they will open the BB Desktop Software (Version 5.0) but won't synch to Outlook 2010, or the BB software loads apparently successfully, but won't open on the computer (Version 7.1). My husband says he tried all the BB desktop versions in between unsuccessfully. Any ideas of what to try?
Solved!
Go to Solution.

Hi dmrincon,
To clarify, are you unable to launch the BlackBerry® Desktop Software or does it launch and you are just not able to sync?
Thanks.
-CptS
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

My computer won't open Itunes, it says it has an incompatible program. I dont know how to sort it out. Can anyone help?

Itunes wont open when i click on it but it never tells me why, so i went on troubleshoot and it found some problems and resolved them however it still says that a problem 'incompatible program' was detected and it doesnt give me an option to do anything about it. I have reinstalled itunes, deleted it and got it again and updated it but it still wont open, has anyone got any suggestions as i have run out of any ideas. Also it will not let me select the catagory i want and has frozen on podcasting and radio... sorry. Im a bit dumb with computers.
Thank you

Ok, what you should do is go to "Preferences" in iTunes, with your iPod connected, and check the option that makes the iTune s your default player and all music files defaultly the Apple format (AAC). It will automatically convert all songs to that format, and list them in your library. However, you may have to right click on them and select "Convert to AAC selection" if they won't play in iTunes... hopefully I have provided some insight...

My Computer won't open in Windows Xp

Hi all.
I recently installed windows XP via bootcamp and i'm having the following problems.
1)My computer simply doesn't open- the torch just goes back and forth until I collapse in its hypnotic trance. Is this a partition problem?
2)The volume keys don't adjust the volume, they just hide and expand the toolbars on an open web browser.
Any answers would be great.
Thanks,
Matt
null

Reset OS X Password Without an OS X CD...
http://theappleblog.com/2008/06/22/reset-os-x-password-without-an-os-x-cd/
Admin Hack...
http://www.hackmac.org/?q=node/4
Starts up like the first time you buy a new Mac, but after filling in all that info again, you should have access to the computer and the other Users & files will still be there... give the new User a different name than an existing one.

My computer won't open up in windows when i hold down the option key

I have restarted my computer holding down the option key to start windows and it opens up as mac os

Did you create a Bootcamp partition? Did you install Windows? Holding the option key while booting does not start Windows it shows a boot menu where you can select the operating system to boot.

PDFs downloaded to my computer won't open when sent via email

I've been trying to send pdfs from Quickbooks Online. At first I tried simply sending it from Quickbooks, but a number of people were not able to open them. For months I was uploading them to Acrobat, downloading them to my computer and sending them that way. That was working for a while, but for some reason stopped. Now it seems some people can open them, but not everyone. Is this a problem on my end? They are getting a message that the file is corrupted and cannot be opened.

Hi booboo45,
Since you're uploading your PDF files to Acrobat.com, have you tried sending your recipients a link to the files there (rather than downloading and sending them from your computer)?
Best,
Sara

New computer won't open my itunes library!

I just got a new computer and my itunes library was stored on an external hard drive. I'm all up and running so i move my itunes library onto the new computer and download the latest version of itunes. When i click on itunes it opens up but all that's on there is my purchased music??? So i plug in my ipod and i get a message telling me that my ipod is "synced with another itunes library. Do you want to erase this ipod and sync with this itunes libary?" No i don't! I want my whole library. Any ideas??

Did you move only your music, or did you move the *iTunes Library.itl* and *iTunes Music Library.xml* files as well? These files are the files iTunes recognizes as your library. If you did move the library files, where did you put them? By default, iTunes looks for these files in c:\users\my documents\my music\itunes (I think that's the right path for Vista).
If you moved these files to another location, you can point iTunes to it by holding the shift key when starting iTunes. You will then be asked where your library is. Simply browse to the iTunes Library.itl file is and your library should open.

HT203175 I installed the latest version of iTunes, 10.7?, and my Vista computer won't open it due to a DEP problem. How do I fix that?

I installed a new version of iTunes on my Vista comuter and iTunes will not open due to a Data Execution Prevention issue. How cam I fix this?

I just got off the phone with senior level support at apple. There are two things she had me do to fix this problem.
1. Uninstall itunes and then re-install version 10.7 from the apple website here: http://www.apple.com/itunes/
2. Then go here: http://support.apple.com/kb/dl837, this will take you to the Quick-time version 7.7.3 for Windows page, download & install this version. You will need to reboot after this install and once you have finished you should have no problems opening Itunes.

Bank's webpage opens fine on one computer, won't open on another?!?

hi folks-
when i access Bank of America's webpage on my macbook, after the login page is entered the next (and briefly correct) page begins to load, and then it "snaps back" to the login page. however, the website works just fine on my imac (and firefox on both computers, btw)!!
i have emptied the cache a few times and deleted all cookies that are associated with the bank (i think), but there's been no change. i'm running the exact same sysytem on both computers, the latest Leopard and Safari.
it's frustrating since i can't get into my investments on the road during the day, which is when i most need to! it's at night that i can finally access the site on my imac.
any ideas? thanks in advance!

Hi
I have a few educated hunches:
First, go to your Regular User Account>Library>Caches. There, move to the trash the com.apple.safari file. This is different than "emptying cache" as it creates a new cache database file. Restart Safari.
If the above does not help, go back to the Finder: Regular User Account>Library>Preferences. There, move the ByHost folder to the desktop, then restart Safari and try the site. Important you don't trash that folder. If the site loads properly, I suspect the files beginning with com.apple.HIToolbox may be the culprits. Move those files out of the ByHost folder (to the desktop), then return the ByHost folder to its original location and restart Safari.
If the problem still recurs, then move the ByHost folder back to its original location, then in the same Library>Caches>Metadata, move the Safari folder to the desktop, then restart Safari.
Post back

CS4 Uninstall app won't open

I just bought a new computer. In OS X Mountain Lion, I was able to restore from a time machine backup to the new computer so my CS4 apps are installed on the new computer. However, the uninstallers on my old computer won't open. If I select the app in the finder, the image has a big bisected circled over it. I get the message "You can't open the application "Uninstall.app" because it may be damaged or incomplete." Any suggestions?

Try these things in order and then see if the app will open.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
Go to the home screen first by tapping the home button. Quit/close open apps by double tapping the home button and the task bar will appear with all of you recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner to close the apps. Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.

Preview won't open pictures....or anything

So I randomly noticed just the other day that all my pictures on my computer won't open with Preview. They've randomly been set to open with Illustrator. The weirdest part is I can't even open the pictures with Preview even when I drag them to the preview icon, control-click and choose "open with" won't let me choose preview, AND when i have Preview already open I can't open any pictures when I go File-Open. Keep in mind these are ALL pictures that have been opened with preview before. Any ideas, suggestions as to what is the problem? Any feedback is appreciated.
-Neil

Hi Neil,
Try deleting this file: com.apple.Preview.plist
/Users/YourName/Library/Preferences. Drag that file from the Preferences folder to the Trash, empty the Trash and reboot. See if Preview behaves.
By chance, did you save the Illustrator files to a format that Preview cannot read?
You can try right or control clicking one of the image files, click Get Info. In the Get Info window. Click where you see: Open with. Click the pop up menu. If Preview isn't listed, then click Other and browse to the Preview application.
Carolyn

Some Excel (.xls) files won't open

Hi,
I have Microsoft 2004 for Mac.
I found much to my dismay that two important Excel files on my computer won't open. When I double click on them, the normal loading window shows very briefly (the window says: Opening XXX.xls; Press Command + to Cancel), and then nothing happens - the file is not open. Double clicking it again produces the same results. I tried to open the files from the File-Open menu. It did not work.
All the other Excel files on my computer open normally (well I did not check every one of them; but for those which I did check anyway). The two problematic files are in the same folder.
The latest updates for Microsoft 2004 have been installed.
There is no special setting for the two files in question (like permission settings).
I tried to move the files to a different location of my computer and opened them from there - did not work.
There is nothing wrong with the file naming.
And when I sent the problematic files to my own gmail and tried to open the files from gmail (click view on the attachment file), I was able to open the files successfully from there.
Any ideas as to what is happening, and how to fix the problem?
Thank you very much!

Ok, I figured it out. Contrary to what I stated in the post, the software is not up to date. So I proceeded to update the software and the problem went away. The problematic files now can be opened.

Final Cut Express Won't Open

My computer won't open Final Cut Express. I can click on it, and go through the beginning of the program opening, and then without an error message, the program just closes.
Any ideas?

Same exact thing with me today on a Dual G5. FCE won't open. Stops after five seconds. No messages.
I believe it has to do with setting scratch disks and resulting incomplete pathways to scratch disks. But I don't know how to fix it. When I removed a designated scratch disc, FCE opened. But when I reset a scratch disk, a box opened asking to verify a pathway, but the box had nothing in it. I clicked on "continue" and FCE simply closed again.

Help! My computer won't load the premiere app on creative cloud.

My computer won't open the premiere app in creative cloud. It looks like it's loading and then nothing ever happens. I've already tried shutting my computer down.

Do you have a 64bit computer and operating system?
Help for Download & Install & Setup & Activation
-Chat http://www.adobe.com/support/download-install/supportinfo/

Computer won't open

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