Computer won't read Adobe Photoshop Elements 10 disc!

Tried downloading Adobe Photoshop Elements 10 and the computer is saying its a blank dic. I tried the disc on 2 other computers that are older than mine and it works. Please Help!!!!!!

Does your optical drive have a DVD symbol on the front of it? It is possible that you might not have a DVD drive but only a CD drive.

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My Mac won't read the Photoshop Elements disc - help!

Adobe Photoshop Elements will not load onto my Mac - the computer won't even read it. It just whirrs a bit and then ejects the disc. I have no problems with DVDs, CDs and Snow Leopard is read without any trouble. What is causing this? Please help! The disc is not faulty - I returned the first one thinking there was a problem but exactly the same thing is happening with disc no 2. It does load on to a PC (well as much as it can) so there is no problem with the disc itself.

Thanks Barbara for contacting me..
Emma, as per what I have read above, this seems to be very weird scenario. To be frank, I dont have a direct answer as to why the DVD is not running properly on the machine and why does it ejects automatically.
But, I can suggest a workaround.
Can you insert the DVD on some other machine(Win/Mac), and copy the complete "Adobe Photoshop Elements 8" folder on some external drive.
Then attach the external drive to your Mac and copy the folder onto your machine say on the desktop.
If this much part can be done, then you just need to go inside the folder, and double click on Setup.app to launch the installer.
Does it helps?
Regards,
Ankush

Unable to install Adobe Photoshop Elements on Windows XP

Adobe Photoshop Elements disc came with my Olympus camera but never installed on my computor. I tried to install it but it will not accept the numbers on the disc. Are these the numbers they are asking for? I cannot find any other numbers.

The serial number for bundled versions is usually on the paper sleeve. Serial numbers are not on the disc itself. It will be a 24 digit number beginning with 1057-

I just purchased a copy of Adobe Photoshop Elements 8 and the computer disc drive will not read it

I just pruchased a copy of Adobe Photoshop Elements 8 and the disc drive will not read the disc. What to do?

Try it on a different computer to make sure it is not a problem with the optical drive?

My new Adobe Photoshop elements will not let me register. What do i do? Also, the disc will not release from my computer.

I just purchased Adobe Photoshop elements 10. I just installed it. it works, but when I go to register it, it refuses me.
A;lso the Photoshop 10 disc is stuck in my computer. it will not eject.
Please help
Judith.

Photoshop is a program, Adobe is the company that sells it.
Somebody taking your money does not proof you have purchased a legitimate license …
While this may well have nothing to do with your issues you should post on the proper Forum and provide other relevant information (OS, hardware, …).

Adobe photoshop elements 11 won't read my canon T5 raw CR2 files.

adobe photoshop elements 11 won't read my canon T5 raw CR2 files.
why?
need help!
Solved!
Go to Solution.

Hi Zach.
Sorry to say but Elements 12 came out several months before your camera. Adobe stops updating camera raw files for old software editions so that people have to buy new versions of the software when they get a new camera. It happened to me with LR3 when I got a new camera.
There are works rounds but they are a lot of extra steps and I think you would be converting the files to Some format other than RAW (tiff?) and which I am not sure will perform the same.
I think you just need to get a newer version of Elements.
Scott
Canon 6D, Canon T3i, EF 70-200mm L f/2.8 IS mk2; EF 24-105 f/4 L; EF-S 17-55mm f/2.8 IS; EF 85mm f/1.8; Sigma 35mm f/1.4 "Art"; EF 1.4x extender mk. 3; 3x Phottix Mitros+ speedlites
Why do so many people say "fer-tographer"? Do they take "fertographs"?

I purchased Adobe photoshop elements II and Adobe premiere elements II. They are both on one disc. My computer crasded and I had to reload Windows. I only have one serial number and it only works with photoshop II. The same serial number will not work for

I purchased Adobe photoshop elements II and Adobe premiere elements II. They are both on one disc. My computer crasded and I had to reload Windows. I only have one serial number and it only works with photoshop II. The same serial number will not work for Premiere. I dont have any other serial numbers. What do I do???

Static_Unit
I am getting a bit concerned about what is happening in your situation. Yesterday you posted your question in at least two different forums, one of them being here in the Premiere Elements Forum.
Don't Have Serial Number for Premiere, Only Photoshop?
Wherever you posted, the reply was to contact Adobe via its Adobe Chat. It is the only one who can sort out this matter for you.
In the thread cited above I offered to help you with the difficulties that you were having visualizing the Adobe Chat in its web page. I was waiting for your follow up on that in the above thread. Instead, I find your same question in a new Adobe Premiere Elements Forum thread this afternoon with no refer the prior threads or prior recommendations given you.
I will also mention again...when you buy the Photoshop Elements and Premiere Elements bundled in one packaging and with installation files for each on the same installation disc, each program has its own serial number. The Photoshop Elements serial number does not work for Premiere Elements and vice versa. The serial numbers are on labels on a box which houses the installation disc envelope(s). So, if you purchased both programs and found the Photoshop Elements serial number, then the Premiere Elements serial number should be in a label right underneath the label with the serial number for Photoshop Elements. I recall writing this in your yesterday's thread on this matter.
The moderator will no doubt be along shortly to close or delete this thread. So, just in case, please bookmark your yesterday's thread cited above so that we can continue this communication which is trying to help you.
Thanks.
ATR

I just purchased Adobe Photoshop Elements 13 but my computer is not recognizing my CDRom and I cannot download the program. I tried copying the files on the program disc to my hard drive but get a message the installer will not work. I have the redemption

I just purchased Adobe Photoshop Elements 13 but my PC is not recognizing my CDRom and I cannot download the program. I tried copying the files on the program disc to my hard drive but get a message the installer will not work. I have the redemption code and serial numbers. Can I download the program online somewhere? If I download a trial version for instance will it allow me to enter my serial number and use it for the full program?

Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.6| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Adobe photoshop elements 8 causes the computer to shut down when I click; won't reinstall. Ideas?

Adobe photoshop elements 8 causes the computer to shut down when I click on it. I can't reinstall the program. Suggestions for troubleshooting? All other programs work fine.

Hi, thanks for your reply. I had installed PSE8 about 2 years ago and it had worked well until today. When ir crashed the computer, I tried uninstalling PSE8 and then reinstalling the program. No luck. T he operating system is Windows 7 Home Premium.
Vance

I AM TRYING TO INSTAL THE ADOBE PHOTOSHOP ELEMENT 10, BUT IT COMES A NOTE SAYING TO GET THE ADOBE SUPPORT ADVISOR, I TRIED THEY SAY IT HAS BEEN DISCONTINUED, I BOUGHT THE LICENSE AND A NEW APPLE COMPUTER AND NEED TO INSTAL IT,

I AM TRYING TO INSTAL THE ADOBE PHOTOSHOP ELEMENT 10, IN A NEW APPLE COMPUTER, BUT IT COMES A NOTE SAYING THAT THE INSTALATION WAS NOT ABLE TO INITIALIZE, AND THAT I SHOULD DOWNLOAD THE ADOBE SUPPORT ADVISOR TO DETECT THE PROBLEM. I DID IT BUT IT SAYS THAT IS HAS BEEN DISCONTINUED,

start at the top and work your way down applying applicable fixes until your problem is resolved.
if cc (win): https://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-application-failed.html
if, your error is:
"Installer failed to initialize. File not found." or "Installer failed to initialize. This could be due to missing files."
first, rename OOBE Folder to OOBE.old.
to find OOBE:
64 bit win OS: Program Files x86\Common Files\Adobe\OOBE
32 bit win OS: Program Files \Common Files\Adobe\OOBE
mac os: HD>library>application support>adobe>caps
mac os: USER>library>application support>adobe>OOB
if that fails or isn't the exact error you see, uninstall, clean (http://www.adobe.com/support/contact/cscleanertool.html) and reinstall.
if you're using a dvd to install:
copy the disc contents to a desktop directory and install from that directory.
if you're using a mac:
1. Try to Create a new user account in Mac with Administrator Priviledges.
2. Login to the New user, Navigate to Mac HD> Application> Utilities> Adobe Installer folder, Locate products like Adobe Reader, Adobe Flash, Adobe Air and un-install them
3. Navigate to User Library> Application Support> Adobe and move Adobe to Trash.
4. Navigate to Mac HD> Library> Application Support> Adobe and move Adobe to Trash.
5. Start the installation again.
if everything applicable above fails, check your installation logs:
http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-install-using-logs-elements.html

Installing Adobe Photoshop Elements 10 without Discs

I recently purchased Adobe Photoshop Elements 10 on amazon.com. The product was shipped to me with installl discs. The problem is that my Mac does not have a DVD drive. Is there a way to install the product online using the serial numbers on the packaging? Any suggetions would be greatly appreciated!

Try http://prodesigntools.com/photoshop-elements-10-direct-download-links-pse-premiere-pre.htm l
Follow the Very Important Instructions on that page closely otherwise the download links will not work.
Once you've successfully installed, backup the file. There's no guarantee it'll be there next time you need it.
Alternatively, you can always purchase a cheap external DVD drive and connect it via USB to install software. That's what I sometimes do with my MacBook Air.

Installing Adobe Photoshop Elements Causes My Computer to Cut Out on Booting UP!

I have installed Adobe Photoshop Elements 10 on my new computer running windows 7 64 bit. I did not appreciate the problems. The first time that I installed it the computer shut down as soon as it was loaded and from then onwards it shut down within seconds of the computer booting up into windows. I used system restore to take the computer back to before Elements 10 was installed. The computer kept on switching off after windows had booted up. Took it into the technician who thought the PSU was at fault and he put in a new unit. The computer then worked fine until I installed Elements 10 and again the computer switches off as soon as windows as booted up. I have again used system restore to take the computer back to before Elements 10 was installed, still it switches off shortly after booting into windows. What can I do to get things to work properly? I have a brand new computer that I am unable to use as a result of installing Elements 10. I am typing this on my old computer running Vista 34 bit with Elements 10 installed and all working well. Any help or advice would be appreciated.

I have had a similar experience - Elements organizer crashed and even when not running, my computer froze after a few minutes. My PC had never crashed before this installation.
I found a solution though...
After a little sleuthing using task manager, I found that all the memory in my system (4GB) gets suddenly hogged (within seconds) by the "Elements Organizer" process (3GB) ... I found the service correspponding to this process, "Adobe Active File Monitor v10", stopped it and set autostart to manual. My PC no longer crashes.
I think Adobe needs to look into this one - it has all the hallmarks of a nasty memory leak.
A couple of possible clues as to why certain systems don't take well to this service:
- I have a few very large video clips (2hours+) on my PC
- I installed trial products like light room, CS5 before settling on Photoshop+Premiere Elements - could leftovers after uninstalling cause conflicts?
- I have other video editors on my system that I don't use, like Corel VideoStudio and Sony Vegas.
Thoughts?

My computer crashed, how do i download the digital format of adobe photoshop elements (I have the cd

my computer crashed, how do i download the digital format of adobe photoshop elements (I have the cd version, redemption code and serial #) to my new computer which does not have a cd drive

if you follow all 7 steps you can dl a trial here: http://prodesigntools.com/photoshop-elements-11-direct-download-links-pse-premiere-pre.htm l
and activate with your serial.
if you have a problem dl'g, you didn't follow all 7 steps. the most common error involves failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com).

I purchased the Adobe Photoshop Elements 10 about 6 months ago. I want to install it to my new computer which is a Macbook Pro with no CD Drive. How do I do this?

I purchased the Adobe Photoshop Elements 10 about 6 months ago. I want to install it to my new computer which is a Macbook Pro with no CD Drive. How do I install it when I got it in CD form?

I doubt the license is affecting the performance - it might be a case of the software being too old for the machine.
In any case, you can contact Adobe support thru chat and have them reset your activation count to eliminatre your doubts regarding the license.
For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

I have Adobe Photoshop Elements 8 for Windows 7. I need to re-install it because my computer crashed. I saved the outer box, but I do not see a serial number and it is asking for it when I am trying to install the CD software. I went online, but the only

I have Adobe Photoshop Elements 8 for Windows 7. I need to re-install it because my computer crashed. I saved the outer box, but I do not see a serial number and it is asking for it when I am trying to install the CD software. I went online, but the only serial number I see is when I registered the Photoshop Elements 2.0.

The serial number will be on the disc case, not the outer box. Find your serial number quickly

Computer won't read Adobe Photoshop Elements 10 disc!

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