Computer won't read iTunes

Concern with recently downloading iTunes after removing the file from my computer. I removed it, hoping that in downloading the software, it would be able to finally connect to my phone. Now that the software is downloaded, it says "The file iTunes library.itl cannot be read because it was created by a newer version of iTunes". I am downloading the 6.0 and I have Windows XP.
I would greatly appreciate any insight.
Thanks

Hi Meg.
Yeah, that would do it too if the downgrade went past a point between versions at which the library files that were used by an iTunes version had changed. (The transitions with that which spring to mind are 4.9 to 4.8 or lower, 5.0.x to 4.9 or lower and 7.0.x to 6.0.5.20 or lower ... there's a bunch of other similar transitions when downgrading "within" 7.x, but my memory is a bit hairy for which version changes involved library file updates in the version 7.x's which came out in 2007.)
Still possible to get this one after an attempt at an upgrade, though. Last case that I can be sure of that I was involved in was in this thread:
http://discussions.apple.com/thread.jspa?messageID=7229131&#7229131
You're probably right about the source of the error message in this case. I think I was thinking (?) something along the lines of an install of a higher version of iTunes than 6.0.x being required if Diane wanted her iPhone to be recognised by an iTunes version, and that some additional precautions taken when doing the reinstall of the higher version might help with getting the newer software to install properly.
(Sorry, probably all a bit long-winded/off-target with this reply, too.)

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