Computer won't recognise 2nd ipod

hi, i'm having issues adding another ipod to my system. I already have an ipod mini that i've had for nearly a year now, my brother has just bought an ipod with iphoto. for some reason the computer we share just will not recognise his ipod. it seems to be the usb connection that's causing the problem (although there's nothing wrong with either the cable or the ipod as we've tested both on our mum's laptop), the usb port still recognises my mini but won't even acknowledge that his iphoto is plugged in.
does anyone have any suggestions, am i even making sense?

This may help: http://docs.info.apple.com/article.html?artnum=61711

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