Computer won't recognise ipod.

Or rather, ipod shows up in 'My Computer' as a drive, but not specifically as an ipod. I can charge it through my pc, but that's all I can do. It used to show up once in a while, allowing me to add new songs etc but not anymore.
I seem to have tried ALL the suggestions on the forum as well as the knowledgebase articles. Yes, even the famous 'Five R's' (thank you Apple!). It is probably the most common complaint on the itunes forums - does anybody have any fresh suggestions? Or does anybody know whether Apple will ever provide a proper, genuine solution for this problem?
Ta
pc   Windows XP   fed up

I also have recently experienced this problem. None
of the forums help at all, nor do the support pages.
If apple has a solution for this then why cant they
tell us. The five R's only accomplished wasting my
time as did downloading newer updaters. Seriously if
anyone has an answer to this epidemic problem,
HELP.... please?
Well if you've really tried all the things on the discussions and support pages this is your opportunity to do everyone a favour by investigating and solving the problem yourself and posting the results when you've succeeded. You may think this is a smartass answer, but believe me, this is the way progress is made. I'd help you if I could, but you've already done everything I would have suggested so it's up to you now. Of course you could send your iPod to me (or someone else) and let me investigate it - but as I've admitted that I know no more than you do I'm no more likely to fix it than you are.

Similar Messages

  • TS1368 Computer won't recognise ipod touch

    My computer wouldn't recognise my ipod touch in either itunes or my computer, so i then erased it and reset the factory settings and now it just has the "connect to itunes" logo appear on the screen and it is still unrecognisable by my computer.  How can this problem be fixed?

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • My computer won't recognise my ipod shuffle

    my computer won't recognise my ipod shuffle

    So I recently had this same problem.  My Shuffle 2nd gen would not be recognized by my iTunes.  It had been a few years since i used it and at one point may have been connected to iTunes on a PC.  After several tries at troubleshooting, I realized that maybe the device is corrupted.  Since my iMac would not recognize the Shuffle, I connected to a PC and it appeared as a disk.  I reformatted the Shuffle in FAT32, plugged it back into my iMac and iTunes recognized it just fine but as a new device.  So if you have access to a PC, reformat it there and then try your Mac iTunes again. 

  • Computer won't recognise any devices

    Hi All :ever since I installed macafee my computer won't recognise any of my apple devices
    Can someone hel please.

    Disabe Macafee.That happens sometimes with antivirus/firewall.
    Try going to MacaFee's support site. They may tell you ohow to configure it to allow iTunes to see the iPod

  • My computer won't recognise my iphone 4

    My computer won't recognise my iphone 4. Ive uninstalled and reinstalled all apple compontents as recommended by them but computer still says phone is a camera !? Can someone pls help

    Hi,
    This Link could be Helpful:
    Device Not Recognised
    For PC
    http://support.apple.com/kb/TS1538
    Also See Here:
    http://www.apple.com/support/itunes/devices/

  • My computer won't recognise my touch

    HELP!!!!!! My computer won't recognise my new touch zen... I'm running windows 98SE, did all the updates and still nothing, any suggestions?

    Seanix200,
    Ok, first off, when you plugged it in, did the system find new hardware? Do you get any indication that Windows sees that there is a device plugged into the USB port. If not then you may want to move to another USB port or try another system to make sure that this is not a problem with the Zen Touch itself.
    If it does say it found new hardware, go into Device Manager and find the listing for the Zen Touch...it may be an unknown USB device. If it has an exclamation next to it, then you will want to double click on it and choose to reinstall the driver. This will give you another shot at the install.
    Jeremy

  • My computer won't recognise my iPod Classic, even in disk mode?

    I have a 160GB 6th generation iPod classic and my itunes won't recognise it. When I plug it into my laptop the laptop makes the noise as to say it has a new device connected, but it won't show up in my windows explorer or in my itunes. I have googled it and seen that I can put it into disk mode to try and fix it but when I do that the screen says OK to disconnect, and doesn't change even when I plug it into my computer. The laptop still doesn't recognise it then. I have tried different leads and the computer makes the 'recognises new device' noise with both, but it still doesn't work. The ipod doesn't say it is connected, the charging icon doesn't even come up on the battery on the screen of the ipod but I have left it plugged in and it is charging. I think it's a problem with the iPod as even when I plug it into the plug socket to charge the same thing happens, with no response from the battery icon. The screen does however light up when it's plugged in so the iPod recognises that it is plugged into a charging source, but thats just the backlight coming on and nothing else and it won't let me sync it or anything.
    I can't get to an apple store for over 3 weeks as I am home for Easter and there's none near me but any help would be appreciated!!
    I have restarted it multiple times, it still doesn't work.

    Bump, I have this exact problem.
    iPod Classic, 160GB, running the latest OS
    Charges, but doesn't display charging icon (no lightning bolt in the top right). Doesn't recognize that it is plugged into the computer, and the computer doesn't recognize it (MacBook Pro, again, latest OS).
    I have reset it... twice. And I've put it in disc mode - same results.
    It will charge off my computer, but it won't sync, and it hasn't for about a week, so my podcasts are all out of date
    Thanks for the help!

  • Itunes won't recognise Ipod touch 5G

    So this is for my friend who has a 5G, but her Itunes won't recognise the ipod touch 5G, but windows can recognise it, Itunes says to reset the Ipod touch, and she has done this before, and now again it won't recognise it, so she has to reset it, and this is quite annoying her, as resetting takes a long time. my friend had a 4G before, and had no problems with this, she sold the 4G to get the 5G. She has a window 7 laptop. I've tried several ways but it hasn't solved it.
    What can we do to solve it ?

    iOS: Device not recognized in iTunes for Mac OS X
    or
    iOS: Device not recognized in iTunes for Windows
    You need iTunes 11.1 or later on the computer.
    Does the iPod charge?

  • Computer won't recognize ipod

    We had work done to our computer and they had to take everything off the computer and reload the operating system. My itunes were restored, but when I connect my ipod the computer won't recognize my ipod and the songs I recently downloaded from the itunes store won't synchronize. Any thoughts?

    I am having the same problem. I recently got a new iPod nano 3rd gen, connected it to iTunes and my computer and it was all well and good. I then connected it for a second time, all fine. But ever since then my computer says "one of the devices connected to this computer has malfunctioned and windows does not recognise it". My iPod works absolutuely fine apart from that. Any suggestions?

  • My computer won't recognise my i pod shuffle

    I have tried virtually everything I have installed the latest service pack tried masses of the advice apple has on the web, my computer is a good one but it just won't recognise my i pod.

    You can try this procedure to reset the iPod shuffle
    http://support.apple.com/kb/HT1655
    Then, shut down your computer (power off) and start it up, with iPod shuffle NOT connected.  Run iTunes.  Then, try connecting the iPod shuffle again.
    If that iPod is less than one year old, it is under warranty.  You can contact Apple (or make an appointment at an Apple Store Genius Bar) to see about getting it replaced (if it's broken).
    Otherwise, two likely possibilties are that (1) the cable used to connect the iPod to computer is bad, or (2) the connector on the iPod has gone bad.
    Which iPod shuffle model is it?  The document above with reset procedure shows the four models.

  • Computer no longer recognises ipod?

    i have a black 8G nano, its about 2 weeks old, no idea what generation it is.
    anyway the computer no longer recognises it, either my pc at work or my macbook at home. it charges but it doesnt show up as a drive, and when i open itunes it doesnt appear in the list so cant even reset it!
    help!
    thanks in advance.

    Hi TrakStarr,
    Just saw another post like yours but the problem was with a 5th Gen.
    Here's the "All-in-one-fixer-upper" I just found while trying to fix a similar problem with my 5th Gen.
    Remember, this link offers FIVE suggestions to get ALL iPods running again. I've booked marked this page. Here's the "fixer-upper" link.
    http://www.apple.com/support/ipod/five_rs/
    Hope that helps.
    iMac 20"   Mac OS X (10.4.9)   iPod 5th Gen 60GB-Mac

  • Computer won't detect iPod

    Hi,
    My computer won't detect my iPod when I plug it in. I open up iTunes and it won't show up in the list. It gets a picture of a sad ipod on it, and as it starts up it makes an odd clicking noise. I cannot get it into disk mode. I've tried all of the solutions at the apple support site and it simply won't work. I downloaded the iPod Updater software and I got it running but it couldn't detect my iPod for some reason. Ive switched the cable to different USB ports and my comp wont detect it. Also when I try and reset it, (after the clicking noise stops and it shuts off) there is an icon which looks like a battery with rough, jagged, or broken ends. What does this mean and what can I do?

    Welcome to Apple Discussions!
    iPod Displays A Sad Face
    Also, for the other icon...
    Have A Strange Icon On Your iPod?
    btabz

  • Computer won't sync ipod

    My computer won't sync my ipod! I restarted my computer a million times. Its not my USB cord because when i plug it, my ipod charges. My computer does nothing! What do i do? I'm soooo frustrated right now.

    Guys if you are experiencing the problem with you windows operating system no longer recognizing your ipod or itunes for that fact try resetting your ipod:
    Steps to reset ipod:
    1. Disconnect Ipod.
    2. Press and hold down menu button and ok/select button at the same time for 1-10s or until ipod restarts.
    Ipod should then reboot.
    3. Follow instructions left by heap:
    (a)Close itunes down.
    (b)Go to services in control panel or by typing it into your run command box from start menu on your operating system, Services.msc.
    (c)Right click on Apple Mobile Device and click restart or start as mentioned before.
    (d) Reopen itunes and reconnect ipod.
    Hope this helps those that were original unsuccessful with the initial steps posted.

  • Storage space full of "other", computer won't recognize iPod is plugged in

    I just downloaded about 100 songs onto my 160 gigabyte iPod Video Classic, making my number of songs only about 1,300. My iPod says its storage now only has 1.9 mb left. I only have about 10 videos and no photos, but the "other" section of the storage content bar takes up a ton of space. It had none before. How do I remove the "other" from my iPod? Now my computer won't recognize any iPod when I plug it in, and I've tried multiple plugs.

    Connect the iPod to a USB2.0  port, on the Computer itself and not a USB hub or those found on the Apple keyboard.
    If iTunes launch, close it back.
    If your iPod is found on your Desktop, then run DiskUtility, (if not then Reset the iPod while connected to the Mac)
    Select you iPod
    Click FirstAid Tab on the right window.
    Press the Repair button.
    After Repair finish, iTunes may launch and ask to Restore, this will delete all the data in your iPod.
    if iTunes did not launch, just Reset iPod again while connected to your Mac.
    Always don't use USB hub or the Keyboard USB port or else your problem will come back, as the power is insufficient from these shared ports for iPod harddisk write process.
    Good Luck!

  • Computer won't recognize ipod and ipod flases foler with exclamation point

    Last week, my computer randomly said it did not recognize my ipod. I continued to use it and figured I'd worry about updating it another time. Then today, I was using my nano and it stopped and flashed the folder with the exclamation point icon and below the icon directed my to Apple's support website. I've tried most of the things I've seen in the forums, and I really have no clue what to do. Everytime I try to turn it on, the icon comes up and everytime I try to connect to iTunes my computer won't recognize it.

    rfletche,
    Just confirming... have you seen these articles?
    iPod displays a folder icon with an exclamation point
    iPod displays a sad iPod icon
    Also, see this post by Mitch 751, a user on these Discussions, which details some things to try with an exclamation point and folder symbol on an iPod:
    Mitch: Exclamation point and folder and nothing else
    -Kylene

Maybe you are looking for