Computer won't recognize my new ipod

I just got the fifth gen ipod and I am trying transfer my music from my old ipod and the computer won't recognize my new ipod.

I have just been through this world of pain. dont bother re-installing itunes, or trawling through device drivers.
Instead, make sure you turn off bluetooth and wireless. Unplug your network cable from the pc (assuming you have a LAN connection).
Try plugging in the touch and it should be recognised straight away.

Similar Messages

  • My computer won't recognize my new ipod touch

    Why won't my computer recognize my new ipod touch?

    I have just been through this world of pain. dont bother re-installing itunes, or trawling through device drivers.
    Instead, make sure you turn off bluetooth and wireless. Unplug your network cable from the pc (assuming you have a LAN connection).
    Try plugging in the touch and it should be recognised straight away.

  • Computer does not recognize my new ipod model A1446

    My computer does not recognize my new ipod model A1446.  Cannot set up or sinc

    You are under warranty.  Call iPod Nano tech support. 

  • My comp won't recognize my new ipod.

    I just got a new ipod. I had an old one but it broke, now I'm trying to put all the music that was on the old one on the new one but I plug the ipod in and nothing happens. How can I make it recognize the new ipod?

    Did you install the iPod software so you could use it on a Windows computer?
    Download and install the iPod updater to your computer. Restart your computer. Connect the iPod when told, and follow the set up procedure.
    After that, you should see the iPod recognized in iTunes and you can then start transferring songs.

  • My iTunes won't recognize my new iPod touch

    i just got a new ipod touch for christmas.  when i try to sync it to my itunes, which isn't updating by the way, it doesn't recognize the device.  if i uninstall itune completely and reinstall it, will this help?

    Check out this Apple article -> iOS: Device not recognized in iTunes for Windows
    Is the Apple Mobile Device Service running?

  • My iTunes won't recognize my new iPod nano 5th generation

    Alright, my parents got my the new iPod nano for Christmas, and when I connected it to my Windows Vista, to charge and sync, it was charged, but it was not recognized in iTunes. I tried updating and the 5R's but it wouldn't work. iTunes is acting like it doesn't exist. Help?

    I had a similar issue with a XP machine. The Nano charged but I never got the onscreen setup instructions and Itunes did not list the device. I tried a lot of technical stuff with no luck and finally spoke with an Apple Expert.
    Here was the fix for me:
    I downloaded Itunes to another computer (also XP, same firewall, etc). Plugged in the Nano and miraculously I was able to set it up, name the device and also update it with the latest software. When I plugged it back into the PC it recognized it just fine. Must be something flukey with the setup or maybe the update helped fix a few bugs.
    If you have other computers available, try it on them first with latest Itunes version. Hope this helps.

  • My itunes account on my computer won't recognize my new iphone? Apple Mobile device service has not been started.....?

    My itunes account on my computer wont recognize my new iphone. Anyone know what to do?

    There are instructions on this page for starting the AMDS, and how to set it to start automatically : http://support.apple.com/kb/TS1567
    For future info, typing in all capitals is considered SHOUTING

  • My computer won't recognize my new

    I unfortuently got my microphoto wet when I went on vacation and had to get a new microphoto mp3. But now when I want to download songs onto the new mp3, my computer is not recognizing the new device. I have tried everything and nothing is working. Please, any help would be great because I going crazy without my music!
    Thanks

    I did that but they didn't give me a new software CD when I got my new Microphoto. Do I need to get a new software installation CD for my new Micro.

  • Itunes won't recognize my new ipod

    I gave my cousin a new 3rd gen nano. Itunes is fine but the device simply shows an ipod and brings up the agreement. the choice is 'save' or 'cancel.' cancel does nothing and save sends me to a save as a doc. i've updated both itunes and ipod software and reset everything yet nothing seems to work.
    help!

    Your screen resolution may be preventing you from seeing the entire agreement screen to pick the button to agree.
    So change your screen resolution to something like 1024 or larger and then see if you can see all the buttons in the agreement. Agree to it, then you can resize your screen resolution back to what it was before.
    Patrick

  • My computer won't recognize my new keyboard, my computer won't recognize my new keyboard

    I just blew out my old tiny keyboard that came with my iMac.  I went out today and bought a new full sized keyboard from Best Buy with the alphanumeric keys.  I followed the instructions which read:
    Setting up your keyboard
    Plug the USB cable from your keyboard into an available USB port on your Mac
    Choose Apple>Software Update from the menu bar and follow the onscreen instructions.
    When installation is complete and you've restarted you Mac, use Software Update again to make sure all of the available updates are installed.
    I followed these instructions, and the best that I got told is that my iTunes was out of date, which I updated.  My keynboard is working (obviously, I was able to post this),  but it isn't recognizing the new placement of the volume buttons and such.  How do I fix this?
    Thanks!
    P.S.  I just realized from posting this question that my version of OSX - 10.5.8 is quite out of date -- if someone wouldn't mind directing me on how to update this, I'd be more than happy -- thank you anyone who is able to help me work through these issues.

    Oops, well, there goes that idea......
    The only other thing that occurs to me is that your OS is indeed totally outdated and won't be able to work with the keys of a newer keyboard.
    What is your Mac model (exact specs)? If it meets these requirements, you can purchase Snow Leopard (10.6) on a retail disk from various online resellers as well as the Apple store for about $29 - these requirements are both for Lion (10.7) and there is a link for 10.6:
    http://support.apple.com/kb/HT4949
    If your machine were to qualify for Lion, please note that although 2 GB RAM is noted, in reality you really need to have 4 GB if you want it to run smoothly. And, if you do want Lion, you have to buy Snow Leopard first, update to 10.6.8 which includes the Mac App Store and then purchase/download Lion there.

  • TS1369 this is the first time that i'm trying to connect my new ipod shuffle and my computer won't recognize the driver?

    My computer won't recognize the driver for my Ipod Shuffle. This is a brand new ipod so why is there an issue?

    Have you tried uninstalling and re-installing iTunes and all other Apple software to see if that makes a difference?  Use the exact instructions in this article.
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    B-rock

  • HT1351 My computer won't recognize my iPOD Touch even though it dose recognize my Clasic and New Nano. Any suggestions?

    My computer won't recognize my iPOD Touch even though it does recognize my Clasic and Nano. Any suggestions?

    Well, now I feel like an idiot. I was using TWO CORDS. Ya, don't make my mistake. The one I had a problem with was made by a company that was not apple, and it was for CHARGING. I bought it with charger, and that's all it can do. It doesn't send data like the real cable. So, check your usb cables. :S

  • I plugged in my brand new nano to my husbands desktop to get it registered, but had a problem mid way through when I tried to used an apple login that already existed.  Now it's not registered and the computer won't recognize my device.  How do I fix this

    I plugged in my brand new nano to my husbands desktop to get it registered, but had a problem mid way through when I tried to used an apple login that already existed.  Now it's not registered and the computer won't recognize my device.  How do I fix this?

    iPod not recognized in 'My Computer' and in iTunes for Windows
    Call U.S. iPod and Mac technical support: 1-800-APL-CARE (1-800-275-2273) to register your iPod Nano.

  • New itunes (11.0.2) won't recognize my older ipod... help?

    I have an old ipod (I bought it 2007, 80G size, I think) and it has always worked just fine, so no need to invest in a new one. This week I accidentally updated my itunes software. I had always avoided updating it for fear it would make my old ipod obsolete. Now, the new itunes won't recognize my older ipod. It does show up in my finder as a disk drive, but it is not recognized in itunes. I am assuming it has something to do with the old not being compatible with the new, but I have no idea how to remedy the problem. Is there a way to dump the new itunes and reload an older version that is compatible with older ipods? I find this kind of planned obsolesence really frustrating. There was nothing wrong with my ipod device before I regrettably updated the itunes software on my laptop (MacBookPro OS10.6.8) Any tips on how to get the ipod working with the laptop without buying a new ipod would be greatly appreciated!

    well, I am surprised, but i follwed apple's ipod troubleshooting guide step by step and my problem was solved!
    Restarted ipod, restarted computer and voila!
    Phew.

  • Ipod shows folder with exclamation point and computer won't recognize

    My ipod resets itself each time that I try to turn it on, and then flashes the folder with the exclamation point. I have tried to restore it and update software but the computer won't recognize it. A few days before it broke the ipod would skip through some songs that it was unable to play for some reason, and now it makes a clicking sound when trying to start up. Did it die, or is there a way to fix this?

    Hello,
    If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
    http://docs.info.apple.com/article.html?artnum=60983
    If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
    Make sure you do all the following “TRYs”
    A. Try to wait 30 minutes while iPod is charging.
    B. Try another FireWire or USB through Dock Connector cable.
    C. Try another FireWire or USB port on your computer .
    D. Try to disconnect all devices from your computer's FireWire and USB ports.
    E. Try to download and install the latest version of iPod software and iTunes
    http://www.apple.com/ipod/download/
    http://www.apple.com/itunes/download/
    F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
    http://www.apple.com/support/ipod/five_rs/
    G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
    http://docs.info.apple.com/article.html?artnum=93651
    If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
    Intermediate Level
    A. Try to connect your iPod with another computer with the iPod updater pre-installed.
    B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
    For Mac computer
    1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
    2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
    3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
    4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
    5. Eject your iPod and do a Reset
    6. Open the iPod Updater and click “Restore”
    For Window computer
    Go to folder “My Computer”
    Hope you can see your iPod there and right click on the iPod
    Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
    Now select “Format”
    Eject your iPod and do a Reset
    Open the iPod Updater and click “Restore”
    In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“Partition Magic”.
    C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
    Tips
    a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iPod updater.
    b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
    c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
    Advance Level
    A. Diagnostic mode solution
    If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
    You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
    Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
    iPod 1G to 3G: "Menu" and "Play/Pause"
    iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
    The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
    iPod 1G to 3G: "REW", "FFW" and "Select"
    iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
    You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
    Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
    B. Format your iPod with a start disk
    I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
    If none of these steps address the issue, your iPod may need to be repaired.
    Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
    Or visit your local Apple Retail Store http://www.apple.com/retail/
    In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ at your own risk
    http://www.ipodresq.com/index.php
    Just in case that you are at the following situation
    Your iPod warranty is expired
    You don’t want to pay any service charges
    You are prepared to buy a new one
    You can’t accept the re-sell value of your broken iPod
    Rather than leave your iPod as paper-weight or throw it away.
    You can try the following, but again, only do it as your last resort and at your own risk.
    Warning ! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
    Last Resort Level
    1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
    In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery replacement (with pictures)
    http://www.kokopellimusic.us/KM_instructions.htm
    Have I tried this myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
    2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
    Strange error on iPod (probably death)
    http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
    Sad Face on iPod for no apparent reason
    http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
    Meeting the Sad iPod icon
    http://askpang.typepad.com/relevanthistory/2004/11/meeting_thesad.html#comment-10519524
    Sad faced iPod, but my computer won’t recognize it?
    http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
    iPod Photo: unhappy icon + warranty question
    http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
    4th Gen iPod Users - are we all having the same problem?
    http://discussions.apple.com/message.jspa?messageID=2235623#2235623
    Low Battery, and clicking sounds
    http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
    Sad faced iPod, but my computer won’t recognize it
    http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
    I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.

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