Computer won't recongize ipod

I have an Ipod touch 5th gen. I've had it for 11 months. Around a month ago I pluged it into my laptop to sync the photos. In the middle of syncing the laptop's battery ran out and ever since then autoplay won't come up. Because of this the ipod is now over capacity. It won't sync, and sometimes if I try to delete some of the photos it will crash. If I take screenshots most of it comes up as a white box that says png on it. When I plug it in, Itunes comes up yet the computer dosen't recongize it at all. It dosen't even know the ipod's plugged in. Help please?

iOS: Device not recognized in iTunes for Windows
Make sure you try another cable.
One yo get iTunes to see the iPod
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

Similar Messages

New Computer won't recongize iPod

Hi. My computer won't recognize my iPod. I just got a new Mac Mini, and iTunes keeps saying that "This iPod is in use by another computer" What can I do to fix this?

Austin - your new computer is recognizing your iPod and it is trying to keep you from doing something potentially hazardous to your music. An iPod can be synced with only one computer. Apple did this so the music labels wouldn't view the iPod as a huge copyright violation machine.
So when you connect your iPod to another computer iTunes tells you that the iPod is already being used by another computer. You dohave the option at that point to switch over syncing to the new computer. But it will erase the iPod's contents. Again, this keeps the iPod from being used to illegally transfer music from one computer to another. If you want to start using the iPod on your new computer, go ahead and indicate that you want to use the new computer. Just be aware that the iPod will be erased.
Of course your next question might be, "But how do I get my music onto the new computer? Can't I use my iPod to do this?" Yes, but it will require 3rd party software. Go to your favorite download site and search for 'iPod'.

Computer won't detect iPod

Hi,
My computer won't detect my iPod when I plug it in. I open up iTunes and it won't show up in the list. It gets a picture of a sad ipod on it, and as it starts up it makes an odd clicking noise. I cannot get it into disk mode. I've tried all of the solutions at the apple support site and it simply won't work. I downloaded the iPod Updater software and I got it running but it couldn't detect my iPod for some reason. Ive switched the cable to different USB ports and my comp wont detect it. Also when I try and reset it, (after the clicking noise stops and it shuts off) there is an icon which looks like a battery with rough, jagged, or broken ends. What does this mean and what can I do?

Welcome to Apple Discussions!
iPod Displays A Sad Face
Also, for the other icon...
Have A Strange Icon On Your iPod?
btabz

Computer won't sync ipod

My computer won't sync my ipod! I restarted my computer a million times. Its not my USB cord because when i plug it, my ipod charges. My computer does nothing! What do i do? I'm soooo frustrated right now.

Guys if you are experiencing the problem with you windows operating system no longer recognizing your ipod or itunes for that fact try resetting your ipod:
Steps to reset ipod:
1. Disconnect Ipod.
2. Press and hold down menu button and ok/select button at the same time for 1-10s or until ipod restarts.
Ipod should then reboot.
3. Follow instructions left by heap:
(a)Close itunes down.
(b)Go to services in control panel or by typing it into your run command box from start menu on your operating system, Services.msc.
(c)Right click on Apple Mobile Device and click restart or start as mentioned before.
(d) Reopen itunes and reconnect ipod.
Hope this helps those that were original unsuccessful with the initial steps posted.

Storage space full of "other", computer won't recognize iPod is plugged in

I just downloaded about 100 songs onto my 160 gigabyte iPod Video Classic, making my number of songs only about 1,300. My iPod says its storage now only has 1.9 mb left. I only have about 10 videos and no photos, but the "other" section of the storage content bar takes up a ton of space. It had none before. How do I remove the "other" from my iPod? Now my computer won't recognize any iPod when I plug it in, and I've tried multiple plugs.

Connect the iPod to a USB2.0 port, on the Computer itself and not a USB hub or those found on the Apple keyboard.
If iTunes launch, close it back.
If your iPod is found on your Desktop, then run DiskUtility, (if not then Reset the iPod while connected to the Mac)
Select you iPod
Click FirstAid Tab on the right window.
Press the Repair button.
After Repair finish, iTunes may launch and ask to Restore, this will delete all the data in your iPod.
if iTunes did not launch, just Reset iPod again while connected to your Mac.
Always don't use USB hub or the Keyboard USB port or else your problem will come back, as the power is insufficient from these shared ports for iPod harddisk write process.
Good Luck!

Computer won't recognize ipod and ipod flases foler with exclamation point

Last week, my computer randomly said it did not recognize my ipod. I continued to use it and figured I'd worry about updating it another time. Then today, I was using my nano and it stopped and flashed the folder with the exclamation point icon and below the icon directed my to Apple's support website. I've tried most of the things I've seen in the forums, and I really have no clue what to do. Everytime I try to turn it on, the icon comes up and everytime I try to connect to iTunes my computer won't recognize it.

rfletche,
Just confirming... have you seen these articles?
iPod displays a folder icon with an exclamation point
iPod displays a sad iPod icon
Also, see this post by Mitch 751, a user on these Discussions, which details some things to try with an exclamation point and folder symbol on an iPod:
Mitch: Exclamation point and folder and nothing else
-Kylene

Computer won't recognize iPod and iPod is frozen

Just pulled my iPod out of it's case. When I went to install the software, the computer won't recognize the iPod Nano. I've tried all 6 USB ports. Computer states:
"One of the USB devices attached to this computer has malfunctioned, and windows does not recognize it."
Now the iPod has locked up, won't change screens or makes any sounds. I've gone through the help guide, but toggling the hold button doesn't help either.

I had the same problem with mine! I took it out of the box and it was working just fine, but as soon as I plugged it into the computer, the screen froze and the computer reported the exact same error message. I've tried resetting it, but none of the buttons work now, and I even tried restoring it, but the computer doesn't even recognize that it's an ipod nano. I'm starting to wonder if I need to just replace it.

Computer won't recognize ipod

We had work done to our computer and they had to take everything off the computer and reload the operating system. My itunes were restored, but when I connect my ipod the computer won't recognize my ipod and the songs I recently downloaded from the itunes store won't synchronize. Any thoughts?

I am having the same problem. I recently got a new iPod nano 3rd gen, connected it to iTunes and my computer and it was all well and good. I then connected it for a second time, all fine. But ever since then my computer says "one of the devices connected to this computer has malfunctioned and windows does not recognise it". My iPod works absolutuely fine apart from that. Any suggestions?

Computer won't recognize ipod touch

When I attempt to connect my ipod touch 4th generation to my computer , the computer won't recognize the device.

iOS: Device not recognized in iTunes for Windows
or
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X

Help! My computer won't read iPod anymore...

but my brother's computer will read my shuffle. It will read it in iTunes, and windows itself recognizes it. I don't understand why my computer won't recognize it (when it used to) anymore. The only thing I can think of is that I had to restore my computer to factory settings last week, but since then I've reinstalled/updates iPod/iTunes software. I know it's not my USB port because it's reading my digital camera and jump-drive. Can anyone help me with this? It's 6 months old, so Apple won't give me support.

Thanks for responding. I did restore my computer. I can't open the link you posted. Claims that http://info.docs.apple.com/article.html?artnum=61711 can't be found.

**Looked at Other Posts... Nothing Helps** Computer won't accept iPod.

It's weird. The other day I was syncing my iTouch and iPod, when suddenly my computer. Normally it never crashes okay? I thought maybe it was because I was IMing, playing music on iTunes, and syncing, so it was overloaded. When it restarted my iTouch was perfectly okay, while my iPod was apparently "Corrupted". I pressed restore and waited for what, 8 hours? I restored at least 10 times before, and it always takes only like 4 minutes! I took out the cord and tried listening to a few songs, everyone of them in tact. Later I synced my iPod to my brother's Windows Vista, and his iTunes showed my iPod perfectly fine. I then restored my iPod on my brother's computer... taking only 2 minutes. Then I tried reinstalling my iTunes over my computer, wondering if it has a defectioncy... When I started iTunes, I hadn't plugged in my iPod yet, and yet, it showed a white corrupted iPod on my sidebar... I plugged in my iPod then, and nothing changed... Anyone have a solution to this problem? I need my computer to read my iPod properly because it's what I use to back up my songs so whenever I get a new comp I can just tranfer my songs using my iPod (since my iTouch can't do this) My iPod's a 30gb 5th Gen and my iTouch's a 16gb 1st Gen.

Just an update, after I posted this I put my husbands shuffle on the charger to see what it would do. Before putting it on the charger I turned it on and no light came on! It seems something is disabling the shuffles. Could it be a virus? I have virus software on my computer and it isn't detecting anything. Also, my husbands shuffle didn't work on the netbook even when the indicator light was coming on.

Computer won't read iPod, reset/restore does not work

My 20GB iPod is having the problem where when you turn it on it displays the file folder and exclamation point and someone I know from school told me it's a corrupt file and I need to clean off my iPod and put all my songs back on to correct it.
No form of the reset does anything and neither does anything from Apple's troubleshooting pages thus far.
When the iPod is not plugged in, it randomly switches between a blank screen, the apple, and the folder/exclamation point.
When the iPod is plugged in, it randomly switches between a blank screen, the apple, the folder/exclamation point, and the do not disconnect screen.
It doesn't matter what buttons you push, it simply does one of the two things above.
All forms of resetting I've read from the troubleshooting pages have not allowed my computer to read my iPod as far as I can see.
Any help would be greatly appreciated. Thanks.

Okay. I have successfully restored and updated my iPod click wheel to 3.1.
However, when I begin to upload songs, the iPod freezes. The first time it was from an automatic update at about 270/400, and the second time was from a manual update at about 6/375.
Why is it locking up when files are being uploaded? The "do not disconnect" message stops flashing on the iPod screen and in iTunes it will say "Song 6/375" and never stop.

"Do not disconnect" message and computer won't recognize iPod

Hi,
This morning I made the simple error of unplugging my iPod without safely ejecting it first--a moment's inattention and now I'm stuck.
I plugged it back in and tried to safely remove it as usual. The "remove this peripheral" window appeared but froze, with the hourglass hanging there.
I looked in the iPod User's Guide and it suggested rebooting the machine, so I did. The situation didn't change: the iPod said "Do not disconnect," it was not showing in the Windows Explorer or in iTunes, and the "safely remove" procedure froze.
I looked up online iPod help, following the link in iTunes, and tried "resetting"--didn't work. The "do not disconnect" message didn't budge.
I tried again with different USB ports--no luck.
I restarted my computer again. The iPod appeared in the Windows Explorer but not in iTunes. I tried to eject it safely through the system tray icon and was told "Windows does not recognize this peripheral. Try again. If Windows still does not recognize the peripheral, replace it." I tried to eject it via Windows Explorer and got another error message basically saying "I can't do anything with this drive."
The other two steps in the "five Rs" are "Reinstall iPod and iTune software" and "Restore your iPod." Both of these are impossible if the computer can't communicate with the iPod.
So my computer can't communicate with my iPod, and my iPod thinks it's still connected to the computer, so I can't use it. All because I made one thoughtless error and unplugged the iPod incorrectly. The iPod wasn't even in the process of updating or anything, it was just sitting there. Surely I'm not the only person this has happened to?? What on earth can I do?
Meanwhile it's really inconvenient since I'm leaving on vacation in a couple of hours and I had been planning on using the iPod-digital camera connector to store my photos on the iPod while traveling in Burma where I will have no access to computers.

Try resetting the iPod by holding the menu and center buttons for 6 to 10 seconds.
If that doesn't work, put it in disk mode http://docs.info.apple.com/article.html?artnum=93651 and then connect it to the PC and restore it with the latest ipod updater (Version 06-28-2006) You can download the latest here http://www.apple.com/ipod/download/

Low batter screen when plugged in; Computer won't recognize iPod

My iPod stopped working two days ago. When I try to turn it on the screen stays blank. I've tried resetting it (holding down all buttons), and the screen remains blank.
When charging, the display flashes on to the "charging, low battery" screen, then goes back to black.
I've left it to charge for 24 hours, and I get no response.
My computer (and iTunes) won't recognize it when plugged in. I've tried manual searches, USB function scans, checked my cords, re-installed iTunes, and still nothing happens.
Once iTunes did recognize the iPod, and said it "detected a device in recovery mode". I let it go on, but when the recovery pack was done downloading I got an eror #1602 pop-up telling me the device could not be detected.
Is this a battery issue? Can I fix my device, or is it a lost cause?
Thank you for your time.

Error 1604
This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode, put it into Recovery Mode.
Restore and wait for the error.
When prompted, click OK.
Close and reopen iTunes while the device remains connected.
The device should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
Error 1600, 1601, 1602
Follow the steps listed above for Error 1604. This error may also be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.

Computer won't regonize Ipod with Charger bought

Ipod won't update with new charger bought at Circut city
It says that no Ipod is connected. Does anyone know if
the replacement charges sold for Ipods are just to charge they supposed to be able to update the Ipod too

Depends on the cable itself. Your best bet would be to try it out with an Apple branded USB cable for iPod... this way you can be sure there's nothing going on like incompatible firmware.
If it's available, you might want to go back to using the original cable that came with your iPod in order to connect it to your computer.
Best wishes,
CG

Computer won't recongize ipod

Similar Messages

Maybe you are looking for