Computer won't start with 4 GB upgrade

I recently purchased a 4GB upgrade kit for my iMac (24") that had 1 GB.  When I installed both new 2GB modules the computer would not start up.  When I installed only 1 of the new modules (it didn't matter which one or in what slot) with the original 1 GB module everything worked fine.  The computer was showing the 3 GB of memory.  Any ideas why the 2 will not work.  The modules are Memory Master 2GB PC2-5300 DDR2 which I purchased through Best Buy.

not sure if this will solve your problem but you can try..
look at the battery exchange program if your battery is eligable for the replacement or take it to the local dealer so they can check if your board sound is ok.
PowerBook G4   Mac OS X (10.3.9)  

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