Computer won't stay authorized for ADE
I can't track down this problem. Previous threads have indicated that this is related to trouble writing to the registry, possibly from an antivirus program, registry cleaner or "permissions issue".
After using a selective startup to disable all non-essential services and disabling my AVG antivirus and ZoneAlarm firewall and uninstalling all registry cleaners and similar utilities, I am still baffled. I am unclear as to what is meant by "permissions issue." Every other program seems to be able to write to the registry.
Linked to this is the mysterious "Adobe Error -474 that pops up when I am trying to use my Sony Reader Library software. Of course I don't use the Sony Library now because too many attempts will cause the "too many activations" problem which it took Adobe Support a week to reset.
I am considering an uninstall of ADE and manual purge of all registry references to ADE followed by a reinstall of ADE to see if that will help, but I don't have enough information about what ADE normally puts in the registry.
Adobe software is normally extremely reliable over many systems and configurations but this is a sad exception.
I would appreciate any advice.
Well it appears I am not the only one having this problem. Every time I download a library book or a purchased book it asked me to authorize my system either through the Adobe ID or my Sony Reader ID. So, the last time I went to get a library book it came up with too many acitivations on both accounts. I emailed sony and they sent a letter with a phone number to call in. I called on Thursday, explained what happened, was on the phone with them for over an hour and they said all would be working fine. I said great because I had bought a netbook and was going to install everything on that instead of the laptop I take back and forth to work. Well I installed on the netbook and guess what, my account is still showing too many activations. So much for having the problem fixed. Now, yes we can create a new account but then my understanding is we lose everything we have in our current library. I really dont want to lose the books I have purchased. Or am I wrong in this?
Any help would be appreciated. I am leaving in another week for a 2 week holiday and need to take my reader along with me as more than a paperweight!!!
Similar Messages
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Hi I have a macbook pro (late 2011) running on Yosemite and an iPhone 5s running iOS 8.1.2 and I have never had a problem until tonight. I wanted to sync my iPhone to add mew music but upon syncing I keep getting a pop up message saying "THE IPHONE " " COULD NOT BE SYNCED BECAUSE THIS COMPUTER IS NO LONGER AUTHORIZED FOR PURCHASED ITEMS ON THIS PHONE" and tells me to go to the store tab on the top and to authorize this computer and every time I do it says computer is already authorized. I will also mention that my iTunes account is the only account that is used on my Mac and it is the only account I've used on my iPhone. Ive synced them plenty of time with no problems. I have never came across this message before and now my iPhone won't sync. I have been online for an hour now looking for solutions but I haven't found any that successfully worked. Ive rebooted both my Mac and iPhone with no success. ow for some reason when I plug my iPhone in it does not even charge but my Mac reads it and it shows up in the iTunes store so I tried syncing it again 1 more time snap it just gets stuck on step 1. I must also say state that is did successfully back up but absolutely will not sync. Can anybody please help me out without resetting my iPhone. Thanks
Thanks Gail but ive tried that as well as logging oht and back into my accounts on my iphone and mac but I still get that message. I actually found a solution by unckecking my synced music playlist and clicking sync to remove it and then reclicked on my playlist to sync and it actually synced notmally and I got all of my new songs so I wanted to test it again so I clicked on sync again and the message once again popped up until I did the un-syncing and re-syncing again. I guess I will keep doing that in the future even though its annoying but its better than resetting my iphone.
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This computer in no longer authorized for purchased items
this computer in no longer authorized for purchased items,this is error on my computer,than my iphone dont connect tu computer
thx for helpHello mohammad Rhn,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Some of my iTunes Store purchases won't play
http://support.apple.com/kb/HT1325
In iTunes, choose Store > Deauthorize Computer (your computer needs to be connected to the Internet).
Click OK.
Then try to authorize again.
Best of luck,
Mario -
Computer is not staying authorized
i keep authorizing my computer, but it won't stay authorized. it keeps saying that it is authorized but then i try to transfer my purchases and a message comes up saying that the purchases won't transfer because the computer is not authorized. how do i fix this?
much thanksbekaboo,
Here are some steps to try, including what to do to follow deggie's advice:
Deauthorize and reauthorize your account in iTunes
http://docs.info.apple.com/article.html?artnum=303854
Hope this helps,
Generik
Dual 2.3 GHz PowerPC G5 Mac OS X (10.4.8) -
Full message that pops up
"The iPod could not be synced because this computer is no longer authorized for purchased items that are on this iPod.
To authorize this computer for items purchased from iTunes Store, choose Store > Authorize This Computer."
I am unable to sync my music, applications, movies, etc. to my iPod touch. The only way I am able to bypass the message that pops out when I try to sync (the one in the title) is by clicking "Apply" instead of "Sync". To do this, I make changes to Apps, Music, or Movies (...) and the buttons "Revert" and "Apply" will replace the button "Sync".
My problem is most likely not due to using many accounts because I only have one and it is the only one that I use. I do not share accounts with my family members. Still, I have tried everything here, nothing has worked for me. Since I don't often listen to Podcasts, I have deleted them from my iPod. I have no idea why I am unable to sync and no one seems to have the same problem as me.
Thank you for your help in advance.
Details
iPod touch, 5th generation
iOS 8.1.2
iTunes 12.0.1.26
Windows 8
Purchases
Pre-ordered album "Froot" purchased from the account that is authorized to my computer
Podcast "Not Too Deep with Grace Helbig" also purchased from the account that is authorized to my computerTry backing up to iTunes and restoring from that backup
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My computer was stolen so I deauthorized all computers that had iTunes on them on 10/28/2011. I have a new computer and it was authorized for iTunes. When I checked my account it says I have 2 authorized computers, but this new computer should be the only one. How can I deauthorize whatever the other computer is? I don't want whoever stole my old computer to be able to use my iTunes account.
Get all that music back in itunes and sync again.
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My iphoto quites unexpectedly everytime I open it and says closes while using the eOkaoFr.dylib plugin. Does anyone know how to fix this? iphoto won't stay open for more than 1 minute at a time. Help anyone?
Is there a crash log? If so post the first 100 or so lines o fit
Do you know what the ofending plugin is? and where it came from?
LN -
My ipod touch 4th generation "could not be synced because this computer is no longer authorized for purchased items that are on this ipod". Have authorized via "Store", but will not allow.
Are you sure you authorized it for the ID)s) that purched all the media on the iPod?
If so them maybe:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases -
"this computer is no longer authorized for applications that are installed
"this computer is no longer authorized for applications that are installed on the ipad "name of ipad" Would you like to autoriize for items purchased from the itunes store?
if you do not autorize ....
Why am I getting this message I only have 1 computer the ipad connects to, it hasnt changed so why do I suddenly have to autorize it again????I've gotten the same issue now on my ipad.
My mac mini is authorized. I only have ONE itunes account. I sync my original ipad today and I get this message. So i say sure authorize, even tho it is. Enter login and password, comes back with this computer is already authorized. I knew that but ok. hit ok. Up pops message that this computer is no longer authorized, blah blah blah. Ok ill try again. Authorize credentials entered. Get message that computer is already authorized. Itunes is most recent 10.2.1. Ipad is updated to 4.3.1.
I deauthorized computer and reauthorized it. Still get loop.
google for solutions, find lots of problems, no answers outside of reinstall itunes and it "might" work, but not for everyone. Not gonna do that yet.
Figure Ill call, I mean its not that an old a device and its surely a bug in the software, I havent changed a single thing since I last synced and only tried got the sync message when i plugged it in to update the OS.
/rant on Go through a gazillion voice prompts and question, finally get operator and he'll help me if i spend 80 or 30 bucks depending on the service program I want. Yah know thats just total #$%@.
How about some customer service eh? How about posting a solution to the forums. If you dont have one, at least tell people that.
I get the same bit of attitude when I walk in the apple store. Love the products, have been an apple user since the IIe, but I just want the products I bought from you, the software that I get from you, the music that I buy from you, the apps that I buy from you, etc etc to WORK with each other.
/rant off
has anyone seen a solution for this. -
why am I still getting this message after logging in? "This computer is no longer authorized for apps that are installed on the iPhone “*************s iPhone”. Would you like to authorize this computer for items purchased from the iTunes Store?" - after I have logged in and get the message that the computer is already authorized!!!?? - and then the above message pops up again?
Click here and follow the instructions.
(71175) -
Error Code: "This computer is no longer authorized for purchased items that are on this iPad."
I'm getting Error Code: “This computer is no longer authorized for purchased items that are on this iPad.”
I have tried re-authorizing and the error persists.
I have also tried de-authorizing ALL my devices, then re-authorizing and that did not help either.
My husband and I share this iPad and we have set up family sharing.
We have also each purchased apps using our separate iTunes accounts before I set up the family sharing.
How can we fix this error message so that I can back the iPad up to my Mac again?
Husband thinks that at some point we each synced the iPad to our respective Macs.
Could that be it?
Thx!!I'm not using family sharing, but if you want to sync or backup the iPad with ITunes, I believe that you have to be signed into the same ID on the iPad that you are signed into on the computer and you also have to be authorized for all Apple ID's on that computer that you want to sync or backup with.
DO you have multiple iTunes libraries on the one computer?
http://www.imore.com/how-use-multiple-apple-ids-one-computer-and-itunes -
I am trying to synch my iPhone 5S and iTunes for the first time since upgrading. I get the following error message: The iPhone ... could not be synced because this computer is no longer authorized for purchased items that are on this iPhone. To be clear, all I want to do is take the media on my Windows 7 PC and put on my iPhone. When I authorize my PC, I receive a message that the PC is authorized (making 2 of 5 authorized computers).
All of the iTunes purchases were purchased under the same Apple ID, I've never had another Apple ID. Some of the PC media is Amazon mp3 purchases, but this has never been a problem in the past. I have the latest iTunes installed.
I tried to fix the problem doing the following:
1. Authorizing my computer, retrying to sync.
2. Logging into iTunes on my PC, then authorizing the PC, then syncing.
3. Not an Administrator account issue (my login is the Admin account)
4. I turned off user account controls in Win7
5. I removed the SC Info folder in iTunes
Very frustrating, I've been working on this issue for the past several days. After purchasing a 5S, with a high end PC/Win7, and the latest version of iTunes, I shouldn't have to make such an effort to access my purchased content. Please help.I found the solution in another post. By deleting all my apps, I was able to sync the phone. I hope I don't have to delete all my apps every time I want to sync my phone, but at least now I am able to sync my phone.
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the iphone could be synced because computer is no longer authorized for purchased items that are on this iphone how to slove this
I first called apple and they patched me to a technician who ran a test and determined that I had a virus. He gave me some price quotes and who to call. After my conversation with him, which I knew was BS btw, I immediatley called Geek Squad with whom my computer has a warranty through after they installed virus software on my new laptop (4 months old). I had a VERY long online session where they ran several virus test and found nothing. Although I was VERY happy that my computer didn't have a virus, I still had the problem of my itunes not working. After several hours, he made sure that all of my apps were down loaded, and then restored my iphone to factory settings, and sync my device. It worked perfectly and all and I mean ALL 240 apps were downloaded back onto my iphone along with my music and all of my tones. When asked why my itunes was acting in that manner the answer that I got was,"...apparently you had a correct file some where in itunes and everything had to be reset". Regardless, everything is back to normal and I don't have to get a new phone or delete itunes from my computer. Hope this helps!
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the iphone could not be synced because this computer is no longer authorized for purchased items
Hello 7283,
Thank you for providing the details of the issue you are experiencing with syncing your iPhone. It sounds like you computer is not authorized for some of the purchases on your iPhone.
I am not sure if you have authorized your computer, but I recommend trying that first. If you have purchases from multiple Apple IDs on your iPhone, you will need to authorize all the Apple IDs used to make purchases. Use these steps:
Open iTunes on the computer you want to authorize.
Choose Store > Authorize This Computer from the menu bar.
You may need to show the menu bar to see this option in Windows. In earlier versions of iTunes, you can access this option from the Advanced menu.
Enter your Apple ID and click Authorize.
Authorize or deauthorize your Mac or PC
http://support.apple.com/kb/ht1420
If you have already authorized your computer, I recommend reviewing the following article for additional assistance:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/ts1389
Thank you for using Apple Support Communities.
Best,
Sheila M. -
why is itunes saying "iphone could not be synced because this computer is no longer authorized for purchased items that are on this iphone"
I first called apple and they patched me to a technician who ran a test and determined that I had a virus. He gave me some price quotes and who to call. After my conversation with him, which I knew was BS btw, I immediatley called Geek Squad with whom my computer has a warranty through after they installed virus software on my new laptop (4 months old). I had a VERY long online session where they ran several virus test and found nothing. Although I was VERY happy that my computer didn't have a virus, I still had the problem of my itunes not working. After several hours, he made sure that all of my apps were down loaded, and then restored my iphone to factory settings, and sync my device. It worked perfectly and all and I mean ALL 240 apps were downloaded back onto my iphone along with my music and all of my tones. When asked why my itunes was acting in that manner the answer that I got was,"...apparently you had a correct file some where in itunes and everything had to be reset". Regardless, everything is back to normal and I don't have to get a new phone or delete itunes from my computer. Hope this helps!
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