Computer wont load itunes
trying to update Itunes on windows 7, loads update and then errors out
Hello rambo3,
Thanks for the question, and welcome to Apple Support Communities.
The following article outlines troubleshooting issues when attempting to install iTunes.
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Thanks,
Matt M.
Similar Messages
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My HP Computer wont install itunes 10.5. it stalls at 'publishing product information' then rolls back the installment. I am running on windows 7.
hi Katrina!
IF you are running DCOMCNFG to fix something, does that mean you got an error 1607?
here's what i think is going on with this poor chap.
our "publishing product quit"/1607 KB doc got revised on 31 january 2006:
iTunes for Windows installation quits while publishing product information
... and there's now an alternate set of treatment possibilities given in there for XP home users. people are being linked to the DCOM settings tip over at InstallShield:
Configure the DCOM Settings on Your Computer
so i think here that our OP has a "publishing product information" quit version of this problem, and followed up on that link, which is why DCOMCNFG got mentioned.
love, b -
Old computer crashed; loaded iTunes to new computer, won't sync my iPod
The computer I initially set up my 60g iPod video crashed (windows based). I loaded iTunes on my new computer (also windows based) and even entered my iPod serial number. When I plug it into the USB port, iTunes recognizes the iPod (with my name) and even shows all the songs and videos on the screen, but they are in faded gray and I can't highlight them or upload them into iTunes. When the iPod is first plugged in, I get the message about the iPod being authorized on another computer and can set it up on the new one, but then it would remove the entire contents and update with the new library which has nothing in it.
Is there any way to upload my iPod contents into the newly loaded iTunes on my new computer? I got an iTouch for X-Mas and I am hoping that when I load that software, it will recognize my older iPod's music library and upload it. Of course, this won't matter if I can't get my old stuff into me new iTunes.
Any help would be appreciated.Connect your iPod to your computer. If it is set to update automatically you'll get a message that it is linked to a different library and asking if you want to link to this one and replace all your songs etc, press "Cancel". Pressing "Erase and Sync" will irretrievably remove all the songs from your iPod. Your iPod should appear in the iTunes source list from where you can change the update setting to manual and use your iPod without the risk of accidentally erasing it. Also when using most of the utilities listed below your iPod needs to be enabled for disc use, changing to manual update will do this by default. Check the "manually manage music and videos" box in Summary then press the Apply button: Managing content manually on iPod
Once you are safely connected there are a few things you can do to restore your iTunes from the iPod. If you have any iTunes Music Store purchases the transfer of purchased content from the iPod to authorised computers was introduced with iTunes 7. You'll find details in this article: Copying iTunes Store purchases from your iPod to a computer
The transfer of content from other sources such as songs imported from CD is designed by default to be one way from iTunes to iPod. However there are a number of third party utilities that you can use to retrieve the music files and playlists from your iPod. You'll find that they have varying degrees of functionality and some will transfer movies, videos, photos, podcasts and games as well. Have a look at the web pages and documentation, this is just a small selection of what's available, they are generally quite straightforward. You can read reviews and comparisons of some of them here:
Wired News - Rescue Your Stranded Tunes
Comparison of iPod managers
TuneJack Windows Only
iPod2PC Windows Only
iGadget Windows Only
iDump Windows Only
SharePod Windows Only
iPodRip Mac & Windows
YamiPod Mac and Windows
Music Rescue Mac & Windows
iPodCopy Mac and Windows
iRepo Mac & Windows (iPhone and iPod Touch compatible)
iPod Access Mac & Windows (iPhone and iPod Touch compatible)
There's also a manual method of copying songs from your iPod to a Mac or PC. The procedure is a bit involved and won't recover playlists but if you're interested it's available on page 2 at this link: Copying Content from your iPod to your Computer - The Definitive Guide
Whichever of these retrieval methods you choose, keep your iPod in manual mode until you have reloaded your iTunes and you are happy with your playlists etc then it will be safe to return it auto-sync. I would also advise that you get yourself an external hard drive and back your stuff up, relying on an iPod as your sole backup is not a good idea and external drives are comparatively inexpensive these days, you can get loads of storage for a reasonable outlay. -
I have recently had my computer rebuilt loaded itunes but it will not synchronise
I have recently had my lap top rebuilt with Windows XP reloaded iTunes my ipod attempt to synch but has not downloaded the music from my iTunes library
Have you authorized the computer for the iTunes account? Go to the Store tab in iTunes and select Authorize this computer?
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Well everthing stands in the titel
It used to work as soon as i restarted my router but after an hour the iPod or perhaps the router,wont let me acces the appstore or itunes or the games center...
Its my first iPod and i guess i didnt configured the router´s w-lan well or something...I restored the Pod,I did all 4 steps in the support twice and i reinstalled my routers software+firmware but now im running out of ideas to solve this problem...(used to solve´em myself)
I have a PC win XP sp2 if it helps..
I hope some Apple-Pro knows the issue and closes this bloody case >.<Try disabling the computer's antivirus and firewall for the network problem.
Also for the original problem try the following if Ana's suggestions does not work
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
Computer Wont' Load After Installing
My computer runs on Windows Vista Home Premium, 32bit, SP1.
So, every time I try to install iTunes, which has been more than 4 times, everything seems fine. But then the next day, when I turn my computer back on it will not load, forcing me to use System Restore.
Any suggestions will be GREATLY appreciated.Hmmmm. So something else on startup, perhaps.
It's okay to go back into MSCONFIG and recheck the boxes.
Tell me a bit more about your system and iTunes set-up.
Is there an external hard drive on the PC? If so, do you have any of your iTunes media files stored on it? Or are they in the default location?
Do you have any old Adaptec/Roxio CD/DVD authoring software installed on the PC? If so, what software and version?
(I'm thinking here of the possibility of "transferred pain" in the registry entries relating to start-up. Although iTunes doesn't touch those entries, some other types of hardware or software do play with those. If there's a bad interaction between iTunes and that software or device, it might ramify through that other software/device's startup registry entries to a boot failure.) -
How do you Sync Playlists (Music) from my ipod Nano TO ITUNES? I know how to sync it the other way, from the computer (Itunes) to the ipad, but I just got a new computer and all the music is only on my Ipod Nano. Any help would be greatly appreaciated. Thanks! Pete B
See Recover your iTunes library from your iPod or iOS device.
tt2 -
Itunes store wont load; itunes cant detect my ipod
HELP!!!
i tried reinstalling itunes, repairing it, asking friends for help, restarting the computer and ipod, but nothing works!! help me!!Hello Lucy233,
I'd suggest following the steps outlined in the following article in order to restore functionality to the iTunes Store.
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Cheers,
Allen -
Need Help: Computer Wont Load!!!
ok here is what happened. my girlfriend was using her computer last night and it froze...she tried to restart it but it wont restart.
it starts up but just stays at the gray screen with the apple in the middle..what can we do...is the computer dead?No, things will stay the same. The actual steps are:
1. Inserting the disc, pressing the power button, and immediately after the startup chime, press and hold the C key until you see the spinning gear icon appear on the grey splash screen.
2. After the machine has booted, pick your language, and when the Installer window appears, do not press Continue, but go to the Utilities menu in the menubar and open Disk Utility.
3. In Disk Utility, choose your normal startup volume in the pane on the left and then click Repair Disk. If any errors show in the window, run Repair Disk again until you see 'The volume appears to be OK' in green.
4. Quit Disk Utility, quit the installer and attempt to restart into your regular startup volume.
Joe -
I have bought a new computer. Now I like to use Itunes on the new one and not the old one. How can I Authorise this one to be able to download and bye now songs and link my ipod and allsort?
There's a couple of ways to get through to the authorisation controls in the 11.0.x versions.
The control is still in the Store menu, but first (if you're using iTunes versions 11.0.x) you might need to bring up the menu bar to see the Store menu.
If you're using 11.0.x, click on the wee boxy icon up in the top-left corner of your iTunes to see the "Show Menu Bar" control, as per the following screenshot:
Then you'll find the control in the Store menu:
Alternatively, if you don't want to bring up the menu bar, it's still possible to get into the authorise controls via nested menus accessible from the wee boxy icon. Here's a screenshot of where to find them: -
My computer wont update itunes & and show all my music?
Alright, so I opened my itunes after awhile since I first downloaded it (new user). A pop up said there was a new version but I dismissed it. I then was looking at my itunes, and there was NOTHING in my library. I was confused seeing as when I first downloaded it, with my account everything showed up that was also on my phone. I clicked around and still coundnt find anything. I then decided that maybe it wasnt showing me my music because I decided not to update. So then I tried to find out how to update, and then I ended up just downloading itunes again? I then checked again and found the alt and help button. However... when I click check for update it gives me an update, I press download... and nothing happens?! I dont understand why? I went through my account information and it said I had nine downloads, I down loaded them... but its only 4 albums, and just pieces from each?
See Empty/corrupt iTunes library after upgrade/crash.
See also the Further Information area of Troubleshooting issues with iTunes for Windows updates for download advice and direct links if required. Updating iTunes won't fix any issues with your library, but the links should help if want to ensure you are properly updated to the current version.
tt2 -
Old computer crashed, loaded iTunes onto new one, need to get (re) started
I lost my old computer (disk crash). I've restored the old iTunes library (plus more) onto my new windows desktop (from a Maxtor backup).
How do I now initialize my iPod photo (30Gb) on the new computer? It is not registered to this new computer. Do I use the original CDs that came with my iPod 2 years ago?
I want to wipe the iPod clean and synch only selected stuff, as I have ~33Gb in my new iTunes library. How do I select smartly when I have 8000 files?
Mike
iPod 30 Gb Photo Windows XP
iPod 30 Gb Photo Windows XP"How do I now initialize my iPod photo (30Gb) on the new computer? It is not registered to this new computer."
You don't need to do anymore than connect the iPod, if you are updating automatically it will connect and sync with the new library.
" I want to wipe the iPod clean and synch only selected stuff"
If you want to erase it and start from scratch then restore it with the iPod Updater. This will erase the hard drive, reload the software and put it back to default settings: Restoring iPod to Factory Settings
If you want an alternative to aoto-syncing the whole library then you can choose the update option "automatically update selected playlists only". Using this option you could create a playlist specifically for your iPod and drag the tracks you want into it. If you tire of the list and want to change it, you just add or remove the songs you don't want. The ones you take out out remain in the library. You can read more about playlists at these links:
iTunes: Creating playlists of your favorite songs
How to create a Smart Playlist with iTunes
You could also choose to manage it manually: Managing Your Songs Manually -
my computer wont run itunes how can i fix it
Do you get an error message when you try to run iTunes? If so, what does it say? (Precise text, please.)
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i downloaded songs to my phone at xmas and when i plugged in to my laptop it wiped the phone of new purchases when i try and download them to my computer in itunes via previous purchesses it wont load the list and i keep getting error 10053 can any1 help
Syncing shouldn't trouch you photos unless you have photos in a Photo Library album. These would be photos that were synced to your phone from your computer. If you do have any, you'll need to use an app like PhotoSync to transfer them to your computer prior to syncing.
If you prefer to backup your camera roll photos prior to syncing, open iTunes and go to Preferences>Devices and check "Prevent...from syncing automatically". Then connect your phone to your computer and import them as explained here: http://support.apple.com/kb/HT4083.
Then, to minimize data loss, follow the steps in this user tip: https://discussions.apple.com/docs/DOC-3141. To follow the steps, first open iTunes and go to View>Show Sidebar. Also, Transfer Purchases is now located in File>Devices. -
My itunes wont load up on my computer? ity worked fine last time
i tried to start Itunes on my computer it wont load up?
Like I said:
Connect the iPod to the computer and make a backup by right clicking on the iPOd under Devices in iTunes and select Back Up. When you right click a menua comes up and you select Backup.
To restore see:
iTunes: Backing up, updating, and restoring your iPhone, iPad, or iPod touch software
Before you restore just make sure that all yur synced items like music and video synced to the iPOd are on the computer since those items are not in the backup. For what is in the backup see:
iTunes: About iOS backups
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