Computer wont read zen

when i plug in my zen it charges but my computer wont read it. it says when i plug it in new hardward found creative zen , mtp device. then it says thier is probelm with the hardware during installation. i have service pack 2 so thats not the probelm and im not sure anyone got ideas?

Let start in steps:
#1. Fully charge the Zen - the plug symbol is in the middle of the battery symbol. <--- not flashing!
At the same time - the Docked/connect symbols (2 arrows) should be displayed on the center of the Zen screen - Is it's

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In my opinion doesn't really feal that "random" though. 4. I used to have an Ipod.. i was wondering if?i could directly transfer songs from itunes to Zen MediaSource??You will need to export them to MP3 from itunes. Checkout the Creative KB on how to do it. Its solution ID 4653.
( tried pasting the URL in here but its so large, go to the knowledge base and search for "SID4653" )Message Edited by gmandual on 2-23-20060:0 PM

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Computer wont read zen

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