Computer wont recognize iphone4

I recentley purchased a new HP laptop with windows 7 on it. When i plug my iphone 4s into it, the computer wont recognized it, it just keeps making the noise like something is being plugged in over and over. When i plug in my girlfriends iphone 5 the computer recognizes it right away. I have tried all the usa ports on the laptop and multiple USB cords. any advice will help. thanks

Yes the latest version is installed. And when I plug my iphone 5 in iTunes will pop up and try and sync. But when I plug in an iPhone 4 or iPhone 4S the computer or iTunes will not recognize it. With different USB ports and different usb plugs.
Thanks

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