Computer wont syncronize Zen microphoto upon inserting

I have a Zen Microphoto 4 gig. I plugged the USB to the computer and its able to charge the player. A message will also pop up giving the option of syncronizing through Zen micro photo media explorer or windows media 0 - however choosing any of those syncronizing options will not work because it cannot detect or find the mp3 player.
Any suggestion please

Well got good news!! I got it!!! IT TOTALLY has to do with WMP . But here's the catch. My PC only had WMP 0?but it had upgrades and hotfixes to it. I think somewhere between the original WMP0 and WMP there was a bug. So I plugged it into my husband's computer that had the basic WMP0 and it took like 20 mins. I'm currently installing all my music back on!!?Good luck to everyone!!

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Let start in steps:
#1. Fully charge the Zen - the plug symbol is in the middle of the battery symbol. <--- not flashing!
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Shinryuu wrote:Have you tried another computer if possible?
I don't have another computer

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Hi,
I recently bought a creative zen vision M. I like it a lot. But, the computer does not recognize it. I have another USB cable which I also used to try, but is still doesn't work. Then, I tried another USB port, but it still doesn't work. Now I'm getting desperate, so I use the removable hard dri've option, and the computer, and all my media players recognizes it! And, I can put, and sync with all programs!. So what can I do?

Try the solutions on this page (look for "connection problems" if it doesn't go to the right place), which is linked from this board's FAQs (which you should have read before posting). That page also has a "What is firmware?" entry.Message Edited by RBBrittain on 09-26-2005 04:9 AM

Computer wont recognize Zen Micro...HE

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Try the solutions on this page (look for "connection problems" if it doesn't go to the right place), which is linked from this board's FAQs (which you should have read before posting). That page also has a "What is firmware?" entry.Message Edited by RBBrittain on 09-26-2005 04:9 AM

Computer wont turn on with bsttery inserted

I'm having a very unusual problwm with my Hp 2000 Notebook. I sent my laptop in to HP tech support because I was having a power issue. HP clams to have installed a new mother board and returned it. My laptop worked after I recieved it. the next day it would not turn on. I did some troubleshooting and discovered it would not turn on while the battery is inserted. To turn it on I had to remove the battery, insert the AC adapter, & perform a hard restart. My laptop worked fine, but when I insert the battery the computer completely shutoff, and would not turn back on unless the battery was removed, and a hard restart was done. I notified HP tech support. I sent it back to be repaired. Got it back yesterday, and it worked fine. Tried turning it on today , and the computer started up normally, but after a few seconds unexpectily shuts down. I go through the process of removing the battery, connecting the AC adapter, perform hard restart, and laptop works fine. I insert the battery computer shuts down. I contacted HP tech support again they said send it in to be repaired. Can anyone help me with this problem. I feel like HP is giving me the run around until my warrenty runs out,

Hello ewhit81,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
As you are still under warranty I would advise you to keep dealing with HP Technical Support in regards to this matter. The fact that the issue was brought up before your warranty expired with HP is a good thing. I would advise you to ensure that you bring up the fact that you have had different motherboards, but the same battery and are still experiencing the same issue. I suspect that this is a short in the battery or in the battery connection, but cannot say for certainty.
I hope this helps you get this resolved. Thank you for bringing this issue to the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

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Take the battery out, and then put it back in. Try turn the Zen on. The Zen should re-boot, wait for the library to be rebuilt, and then you should have access to your music etc.

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Run this utility: http://h20180.www2.hp.com/apps/Nav?h_pagetype=s-926&h_lang=en&h_client=s-h-e17-1&h_keyword=dg-NDU&ju...
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

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Ok, so one night i was importing some new songs to my mp3 player and went to bed. Then the next morning i turned my comp on and i saw on the mp3 player "re-building-library" and the computer detected the mp3 player but Zen Microphoto Media Explorer, WINexplorer or WMP didnt detect it.
Always when i connect my mp3 player i get this:
[img"]http://img79.imageshack.us/img79/672/problemtm4.jpg">
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This happened without reason and iam very dissapointed, hope for help. Thank you.
I have tried this already: http://dmzweb3.europe.creative.com/SRVS/CGhttp://ask.europe.creative.com/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=ww_english_add,U={B8F6030-DA4F-D3-94F4-00500463020E},Company={CEAE26D-879-4C00-AC9F-03BC258F7B70},d=3025443648,Company={CEAE26D-879-4C00-AC9F-03BC258F7B70},d=3025443648,VARSET=ws:http://uk.europe.creative.com/,VARSET=ws:http://uk.europe.creative.com,case=9287
And i have WMP 0, just reinstalled it and restarted comp... didnt work.
Also always had SP2.
My player works normally except from this.
If u need more info plz ask.Message Edited by NewZet on 08-24-2006 2:55 PM

I had the same problem with my 40GB Touch a couple of days ago. I just needed to reset the player>clean disk>reboot?I had read that if the software detects any error codes in the player in will not detect it or connect. Hope this helps, it did for me but I'm still learning how to use mine (just picked it up used)?BTW I'm using WMP , couldn't get CMO 3 or 5 to work either?Message Edited by TP24 on 0-9-20070:9 PM

"the device is not connected. Please connect your Zen MicroPhoto to your computer" ?

Hi I have just bought it today, and the installation went thru without any trouble. Then when I connected my mp3 player as the book says I for one cant install it (since there's no driver for it) and when I look in the 'Zen MicroPhoto Media Explorer' it claims that my device is not connected even though my computer has detected it - but can't install it for some reason. Any solutions, suggestions anything?thx in advance

I'm having the same problem with my zen vision m. It worked the first time I plugged it in, but now it doesn't work. The player says it's docked, and the computer says it detects it in the taskbar, but none of the programs recognize it. I've tried WMP, Musicmatch jukebox, the media explorer, and the source organizer but nothing recognizes it. I've restarted the computer, restarted the player, clicked "refresh devices" a hundred times and it still doesn't work. Any help would be much appreciated.

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I got my zen microphoto for christmas, so i have had it less than a month. a few days ago the screen froze on me while i was looking for music to listen to. i had been listening to it for about an hour or so, the album once done and i went to get somehting else to listen to and it froze. I tried plugging it into the computer and that didn't make a diffrence. i couldn't shut it down, turn the lock on nothing. but it did make noise when touching the arrows and stuff. just didn't do anything. i let the battery go dead. then i plugged it into the computer and charged the battery. when i turned it on i got the page where you can reboot. so i rebooted and that was it. the last option of the four. it rebooted and i could listen to music, battery charges.
I notice when i plug it into the computer the little charge icon is over the battery and flashing and the battery charges but i don' tget the picture of the usb connection to the comptuer that would show up before when i plugged it in. also the computer doesn't make the little noise that it used to either when i plugged it in. zen creative says i need to plug in my device, windows media player doesn't see it either.
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if anyone can help me that would be great and much appreciated.
thanks-alex

snoweagle-you are the best. thank you so much. still wasn't really sure what you are talking about with the SP (service pack) stuff. but i went to downloads for zen micro and there were three options. took the first application download. downloaded it, installed it, restarted my computer...and it works. i have the docked word with the usb icon on my screen and i can open up and edit my music. (haven't tried to import something yet but i'm sure i'll be able to) i didn't know that i had to keep up with the new downloads and such. thank you so much. i was on the verge of tears...thank you and i hope you are around for awhile in case i have other questions. thank you thank you thank you-alex

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+?hello. i've had the zen microphoto 4gb?for about 5 yrs now..and never had any problems, untill now. last night when i was putting more music on it, when i unplugged it from the computer, it froze up on me, and i had to take out the battery to get it to turn off and?re-boot. but now it will only goes a /4 of the way through "rebuilding library"? screen, stalls for a min, then jumps to the music screens,?and over 800+ songs and all my playlist and even a few genre's are gone. please help. is there any way to get the full library to re-load? when i go to the infomation section of the player, its stating that i only have 20 songs on it, but that i only have 45mb of memory left, thats what it was saying when i had my full 000+ songs on it. i really dont want to have to format it and start all over again, is there anything i can do to get my player to rebuild the full library. thanks in advanced.

rosec wrote:
thats what i was afraid of well thank you for your resonce, i guess im on the look out for a new mp3 player now.
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No Zen Microphoto in My Comput

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Windows does recognize the device as Microphoto (it's shown in the hardware menu) but it's not shown in My Computer, so i cant take or put anything on it...
I have Win XP SP2.
thx for the help
Luca

Follow this guide from microsoft KB.
http://support.microsoft.com/kb/909
Jason

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Please help.. my zen microphoto is only a month old. Just this afternoon while listening the music suddenly stopped. I checked the player and found out that it froze. I tried pressing the back arrow but nothing. Then I tried to shut the player off but it wont turn off. Big Bidg problem, when I tried to turn it on the screen froze with the word creative on it. normally at start-up the ceati've word comes out while the blue led is on then comes the phrase zen microphoto but now the screen will freeze at the word creative and the player wont shut down. Need help.. please

Yup! there are strange sounds like odd twangs and repeated clicks/whirl. I was just listening to music while the player was in my pocket then the song stopped playing. If its the microdri've, then how can I fix it. ThanksMessage Edited by tutie on 0-29-2006 08:42 AM

My computer wont find creative zen visio

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I had the software installed, then I romoved it and istaled it. I so yes have tried that.

Computer wont syncronize Zen microphoto upon inserting

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