Computers can't locate Airport Station

Very wierd I am getting a signal since Im online but my little signal strength bar at the top of the screen reads zero, if I try to join my network I get the "there was an error logging on to your network" message no matter how many times i try. Same message if I try airport admin utility to locate or update the software. Ive done everything I can think of except reset the airport express but Im worried if I do that then I will lose my internet connection
help... please

Hi Simon_p,
Open System Preferences>network preferences> what networks appear? Is there a Airport network? Is there a Ethernet network?
If there is a Airport network is there a green light or a red light?
If you have your ethernet cable plugged into your computer and your Ethernet Network appears first in the order of Networks then you are not access the net through your Airport Network.
let me know what you find out...

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    mandapanda08, Welcome to the discussion area!
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    Message was edited by: bleedingrose19

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