Computers not Reporting with error 80240439.

Hi,
I have installed a WSUS server on a Windows 2012 R2 Server and a few days ago it suddenly stopped getting Status Reports from stations. When I check the WindowsUpdate.log file from a station I see the below:
2014-01-09    09:34:44:242     740    13ec    EP    Got WSUS Client/Server URL: "http://wsus.******.local:8530/ClientWebService/client.asmx"
2014-01-09    09:34:44:258     740    13ec    EP    Got WSUS Reporting URL: "http://wsus.******.local:8530/ReportingWebService/ReportingWebService.asmx"
2014-01-09    09:34:44:258     740    13ec    Report    OpenReportingWebServiceConnection, reporting URL = http://wsus.******.local:8530/ReportingWebService/ReportingWebService.asmx
2014-01-09    09:34:44:258     740    13ec    Report    Uploading 10 events using cached cookie.
2014-01-09    09:34:44:258     740    13ec    WS    WARNING: Nws Failure: errorCode=0x803d0000
2014-01-09    09:34:44:258     740    13ec    WS    WARNING: Serialization failure occurred when reading an element with WS_READ_OPTION '2', name 'Fault' and namespace 'http://schemas.xmlsoap.org/soap/envelope/'.
2014-01-09    09:34:44:258     740    13ec    WS    WARNING: Serialization failure occurred when reading an element with WS_READ_OPTION '2', name 'faultstring' and namespace ''.
2014-01-09    09:34:44:258     740    13ec    WS    WARNING: Serialization failure occurred when reading a field with WS_TYPE '16 (0x10)', WS_FIELD_MAPPING '4', name '' and namespace
2014-01-09    09:34:44:258     740    13ec    WS    WARNING: The size of the de-serialized data exceeded the specified maximum size.
2014-01-09    09:34:44:258     740    13ec    WS    WARNING: Web service call failed with hr = 80240439.
2014-01-09    09:34:44:258     740    13ec    WS    WARNING: Current service auth scheme='None'.
2014-01-09    09:34:44:258     740    13ec    WS    WARNING: Proxy List used: '(null)', Bypass List used: '(null)', Last Proxy used: '(null)', Last auth Schemes used: 'None'.
2014-01-09    09:34:44:258     740    13ec    WS    FATAL: OnCallFailure(hrCall, m_error) failed with hr=0x80240439
2014-01-09    09:34:44:258     740    13ec    Report    WARNING: Failed to upload events to the server with hr = 80240439.
2014-01-09    09:34:44:258     740    13ec    Report    WARNING: Reporter failed to upload events with hr = 80240439.
2014-01-09    09:35:23:867     740    13ec    EP    Got WSUS Client/Server URL: "http://wsus.******.local:8530/ClientWebService/client.asmx"
2014-01-09    09:35:23:867     740    13ec    EP    Got WSUS Reporting URL: "http://wsus.******.local:8530/ReportingWebService/ReportingWebService.asmx"
2014-01-09    09:35:23:867     740    13ec    Report    OpenReportingWebServiceConnection, reporting URL = http://wsus.******.local:8530/ReportingWebService/ReportingWebService.asmx
2014-01-09    09:35:23:867     740    13ec    Report    Uploading 10 events using cached cookie.
2014-01-09    09:35:23:882     740    13ec    WS    WARNING: Nws Failure: errorCode=0x803d0000
2014-01-09    09:35:23:882     740    13ec    WS    WARNING: Serialization failure occurred when reading an element with WS_READ_OPTION '2', name 'Fault' and namespace 'http://schemas.xmlsoap.org/soap/envelope/'.
2014-01-09    09:35:23:882     740    13ec    WS    WARNING: Serialization failure occurred when reading an element with WS_READ_OPTION '2', name 'faultstring' and namespace ''.
2014-01-09    09:35:23:882     740    13ec    WS    WARNING: Serialization failure occurred when reading a field with WS_TYPE '16 (0x10)', WS_FIELD_MAPPING '4', name '' and namespace
2014-01-09    09:35:23:882     740    13ec    WS    WARNING: The size of the de-serialized data exceeded the specified maximum size.
2014-01-09    09:35:23:882     740    13ec    WS    WARNING: Web service call failed with hr = 80240439.
2014-01-09    09:35:23:882     740    13ec    WS    WARNING: Current service auth scheme='None'.
2014-01-09    09:35:23:882     740    13ec    WS    WARNING: Proxy List used: '(null)', Bypass List used: '(null)', Last Proxy used: '(null)', Last auth Schemes used: 'None'.
2014-01-09    09:35:23:882     740    13ec    WS    FATAL: OnCallFailure(hrCall, m_error) failed with hr=0x80240439
2014-01-09    09:35:23:882     740    13ec    Report    WARNING: Failed to upload events to the server with hr = 80240439.
2014-01-09    09:35:23:882     740    13ec    Report    WARNING: Reporter failed to upload events with hr = 80240439.
2014-01-09    09:37:24:881     740    12b0    AU    ###########  AU: Uninitializing Automatic Updates  ###########
2014-01-09    09:37:24:881     740    12b0    WuTask    Uninit WU Task Manager
2014-01-09    09:37:25:006     740    12b0    Service    *********
2014-01-09    09:37:25:006     740    12b0    Service    **  END  **  Service: Service exit [Exit code = 0x240001]
2014-01-09    09:37:25:006     740    12b0    Service    *************
I can also see the error 107: Report Server (MSSQLSERVER) cannot connect to the report server database.

Hello George,
According to your WindowsUpdate.log and the error code 80240439 you copied you will find an answer at :
http://answers.microsoft.com/en-us/windows/forum/windows_8-windows_update/windows-update-error-code-80240439/63f54d4b-fe10-4b7d-b511-d768955a5cd6
Thanks.
TiGrOu.

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    2014-07-18 12:58:23:200  968 1a20 AU     Timer: 31DA7559-FE27-4810-8FF6-987195B1FD98, Expires 2014-07-18 13:20:24, not idle-only, not network-only
    2014-07-18 12:58:23:201  968 12c4 DnldMgr Asking handlers to reconcile their sandboxes
    2014-07-18 12:58:31:139  968 d98 AU Triggering AU detection through DetectNow API
    2014-07-18 12:58:31:139  968 d98 AU Triggering Online detection (non-interactive)
    2014-07-18 12:58:31:139  968 d98 AU Adding timer:
    2014-07-18 12:58:31:139  968 d98 AU     Timer: 31DA7559-FE27-4810-8FF6-987195B1FD98, Expires 2014-07-18 09:58:31, not idle-only, not network-only
    2014-07-18 12:58:31:140  968 1a20 AU #############
    2014-07-18 12:58:31:140  968 1a20 AU ## START ##  AU: Search for updates
    2014-07-18 12:58:31:141  968 1a20 AU #########
    2014-07-18 12:58:31:142  968 1a20 SLS Retrieving SLS response from server using ETAG "hKnjujWw8qNxmyhQqGtJKf9fHd1QtUzyEI6M7V4AWQw=_1440"...
    2014-07-18 12:58:31:142  968 1a20 SLS Making request with URL
    HTTPS://sls.update.microsoft.com/SLS/{9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/6.3.9600.0/0?CH=489&L=en-US&P=&PT=0x7&WUA=7.9.9600.17195
    2014-07-18 12:58:31:842  968 1a20 EP Got 9482F4B4-E343-43B6-B170-9A65BC822C77 redir SecondaryServiceAuth URL: "117cab2d-82b1-4b5a-a08c-4d62dbee7782"
    2014-07-18 12:58:31:844  968 1a20 SLS FATAL: SLS:CSLSRequest::RetrieveAdditionalAttributesIfRequired: CoCreateInstance failed with 0x80040154.
    2014-07-18 12:58:31:844  968 1a20 Agent WARNING: Failed to retrieve SLS response data for service 117cab2d-82b1-4b5a-a08c-4d62dbee7782, error = 0x80040154
    2014-07-18 12:58:31:844  968 1a20 Agent FATAL: Caller Service Recovery failed to opt in to service 117cab2d-82b1-4b5a-a08c-4d62dbee7782, hr=0X80040154
    2014-07-18 12:58:31:844  968 1a20 IdleTmr WU operation (CSearchCall::Init ID 1) started; operation # 14; does use network; is not at background priority
    2014-07-18 12:58:31:844  968 1a20 IdleTmr Incremented idle timer priority operation counter to 1
    2014-07-18 12:58:31:899  968 1a20 Report ***********  Report: Initializing static reporting data  ***********
    2014-07-18 12:58:31:899  968 1a20 Report   * OS Version = 6.3.9600.0.0.196880
    2014-07-18 12:58:31:899  968 1a20 Report   * OS Product Type = 0x00000007
    2014-07-18 12:58:31:906  968 1a20 Report   * Computer Brand = Microsoft Corporation
    2014-07-18 12:58:31:906  968 1a20 Report   * Computer Model = Virtual Machine
    2014-07-18 12:58:31:906  968 1a20 Report   * Platform Role = 1
    2014-07-18 12:58:31:906  968 1a20 Report   * AlwaysOn/AlwaysConnected (AOAC) = 0
    2014-07-18 12:58:31:908  968 1a20 Report   * Bios Revision = 090004
    2014-07-18 12:58:31:908  968 1a20 Report   * Bios Name = BIOS Date: 03/19/09 22:51:32  Ver: 09.00.04
    2014-07-18 12:58:31:908  968 1a20 Report   * Bios Release Date = 2009-03-19T00:00:00
    2014-07-18 12:58:31:908  968 1a20 Report   * Bios Sku Number unavailable.
    2014-07-18 12:58:31:908  968 1a20 Report   * Bios Vendor = American Megatrends Inc.
    2014-07-18 12:58:31:908  968 1a20 Report   * Bios Family unavailable.
    2014-07-18 12:58:31:908  968 1a20 Report   * Bios Major Release unavailable.
    2014-07-18 12:58:31:908  968 1a20 Report   * Bios Minor Release unavailable.
    2014-07-18 12:58:31:908  968 1a20 Report   * Locale ID = 1033
    2014-07-18 12:58:32:494  968 1a20 Agent *** START ***  Queueing Finding updates [CallerId = Windows Update Command Line  Id = 1]
    2014-07-18 12:58:32:494  968 1a20 AU <<## SUBMITTED ## AU: Search for updates  [CallId = {376EAF84-55DA-4578-BA9D-CF5C7BA73E37} ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}]
    2014-07-18 12:58:32:494  968 ef8 Agent ***  END  ***  Queueing Finding updates [CallerId = Windows Update Command Line  Id = 1]
    2014-07-18 12:58:32:494  968 ef8 Agent *************
    2014-07-18 12:58:32:494  968 ef8 Agent ** START **  Agent: Finding updates [CallerId = Windows Update Command Line  Id = 1]
    2014-07-18 12:58:32:494  968 ef8 Agent *********
    2014-07-18 12:58:32:494  968 ef8 Agent   * Online = Yes; Ignore download priority = No
    2014-07-18 12:58:32:494  968 ef8 Agent   * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1
    or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
    2014-07-18 12:58:32:494  968 ef8 Agent   * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
    2014-07-18 12:58:32:494  968 ef8 Agent   * Search Scope = {Machine & All Users}
    2014-07-18 12:58:32:494  968 ef8 Agent   * Caller SID for Applicability: S-1-5-18
    2014-07-18 12:58:32:494  968 ef8 Agent   * RegisterService is set
    2014-07-18 12:58:32:495  968 ef8 EP Got WSUS Client/Server URL: "http://sccm.domain.com:8530/ClientWebService/client.asmx"
    2014-07-18 12:58:32:800  968 ef8 PT +++++++++++  PT: Synchronizing server updates  +++++++++++
    2014-07-18 12:58:32:800  968 ef8 PT   + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =
    http://sccm.domain.com:8530/ClientWebService/client.asmx
    2014-07-18 12:58:32:800  968 ef8 PT WARNING: Cached cookie has expired or new PID is available
    2014-07-18 12:58:32:800  968 ef8 EP Got WSUS SimpleTargeting URL: "http://sccm.domain.com:8530"
    2014-07-18 12:58:32:800  968 ef8 IdleTmr WU operation (CAuthorizationCookieWrapper::InitializeSimpleTargetingCookie) started; operation # 15; does use network; is at background priority
    2014-07-18 12:58:32:801  968 ef8 PT Initializing simple targeting cookie, clientId = adebe813-60c5-4cdc-886a-3ac6f4e7fd86, target group = Servers, DNS name = sccm.domain.com
    2014-07-18 12:58:32:801  968 ef8 PT   Server URL =
    http://sccm.domain.com:8530/SimpleAuthWebService/SimpleAuth.asmx
    2014-07-18 12:58:32:807  968 ef8 IdleTmr WU operation (CAuthorizationCookieWrapper::InitializeSimpleTargetingCookie, operation # 15) stopped; does use network; is at background priority
    2014-07-18 12:58:32:808  968 ef8 IdleTmr WU operation (CAgentProtocolTalker::GetCookie_WithRecovery) started; operation # 16; does use network; is at background priority
    2014-07-18 12:58:32:813  968 ef8 IdleTmr WU operation (CAgentProtocolTalker::GetCookie_WithRecovery, operation # 16) stopped; does use network; is at background priority
    2014-07-18 12:58:32:822  968 ef8 Agent Reading cached app categories using lifetime 604800 seconds
    2014-07-18 12:58:32:822  968 ef8 Agent Read 0 cached app categories
    2014-07-18 12:58:32:822  968 ef8 Agent SyncUpdates adding 0 visited app categories
    2014-07-18 12:58:35:476  968 ef8 IdleTmr WU operation (CAgentProtocolTalker::SyncUpdates_WithRecover) started; operation # 20; does use network; is at background priority
    2014-07-18 12:58:35:488  968 ef8 IdleTmr WU operation (CAgentProtocolTalker::SyncUpdates_WithRecover, operation # 20) stopped; does use network; is at background priority
    2014-07-18 12:58:35:516  968 ef8 Agent Reading cached app categories using lifetime 604800 seconds
    2014-07-18 12:58:35:517  968 ef8 Agent Read 0 cached app categories
    2014-07-18 12:58:35:517  968 ef8 Agent SyncUpdates adding 0 visited app categories
    2014-07-18 12:58:35:539  968 ef8 IdleTmr WU operation (CAgentProtocolTalker::SyncUpdates_WithRecover) started; operation # 21; does use network; is at background priority
    2014-07-18 12:58:35:546  968 ef8 IdleTmr WU operation (CAgentProtocolTalker::SyncUpdates_WithRecover, operation # 21) stopped; does use network; is at background priority
    2014-07-18 12:58:35:546  968 ef8 PT   + SyncUpdates round trips: 2
    2014-07-18 12:58:38:270  968 ef8 PT +++++++++++  PT: Synchronizing extended update info  +++++++++++
    2014-07-18 12:58:38:270  968 ef8 PT   + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =
    http://sccm.domain.com:8530/ClientWebService/client.asmx
    2014-07-18 12:58:38:279  968 ef8 IdleTmr WU operation (CAgentProtocolTalker::GetExtendedUpdateInfo_WithRecovery) started; operation # 22; does use network; is at background priority
    2014-07-18 12:58:38:283  968 ef8 IdleTmr WU operation (CAgentProtocolTalker::GetExtendedUpdateInfo_WithRecovery, operation # 22) stopped; does use network; is at background priority
    2014-07-18 12:58:38:330  968 1a20 AU Piggybacking on an AU detection already in progress
    2014-07-18 12:58:38:330  968 ef8 Agent   * Found 0 updates and 75 categories in search; evaluated appl. rules of 631 out of 938 deployed entities
    2014-07-18 12:58:38:333  968 ef8 Agent Reporting status event with 8 installable, 39 installed,  0 installed pending, 0 failed and 0 downloaded updates
    2014-07-18 12:58:38:333  968 ef8 Agent *********
    2014-07-18 12:58:38:333  968 ef8 Agent **  END  **  Agent: Finding updates [CallerId = Windows Update Command Line  Id = 1]
    2014-07-18 12:58:38:333  968 ef8 Agent *************
    2014-07-18 12:58:38:333  968 ef8 IdleTmr WU operation (CSearchCall::Init ID 1, operation # 14) stopped; does use network; is not at background priority
    2014-07-18 12:58:38:333  968 ef8 IdleTmr Decremented idle timer priority operation counter to 0
    2014-07-18 12:58:38:334  968 1d40 AU >>##  RESUMED  ## AU: Search for updates [CallId = {376EAF84-55DA-4578-BA9D-CF5C7BA73E37} ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}]
    2014-07-18 12:58:38:382  968 1d40 AU   # 0 updates detected
    2014-07-18 12:58:38:382  968 1d40 AU #########
    2014-07-18 12:58:38:384  968 1d40 AU ##  END  ##  AU: Search for updates  [CallId = {376EAF84-55DA-4578-BA9D-CF5C7BA73E37} ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}]
    2014-07-18 12:58:38:384  968 1d40 AU #############
    2014-07-18 12:58:38:384  968 1d40 AU All AU searches complete.
    2014-07-18 12:58:38:385  968 1d40 AU AU setting next detection timeout to 2014-07-18 16:48:25
    2014-07-18 12:58:38:386  968 1d40 AU Adding timer:
    2014-07-18 12:58:38:386  968 1d40 AU     Timer: 31DA7559-FE27-4810-8FF6-987195B1FD98, Expires 2014-07-18 16:48:25, not idle-only, not network-only
    2014-07-18 12:58:38:387  968 1d40 AU WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037
    2014-07-18 12:58:38:438  968 1d40 AU WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037
    2014-07-18 12:58:43:374  968 12c4 Report REPORT EVENT: {6BA9CD6B-5A65-4C9E-BF0E-C9FD3E0DF7B7} 2014-07-18 12:58:38:333+0300 1 147 [AGENT_DETECTION_FINISHED] 101 {00000000-0000-0000-0000-000000000000} 0 0 Windows
    Update Command Line Success Software Synchronization Windows Update Client successfully detected 0 updates.
    2014-07-18 12:58:43:375  968 12c4 Report REPORT EVENT: {7C2E01D9-C08E-45F7-B34B-B19647A355E6} 2014-07-18 12:58:38:333+0300 1 156 [AGENT_STATUS_30] 101 {00000000-0000-0000-0000-000000000000} 0 0 Windows
    Update Command Line Success Pre-Deployment Check Reporting client status.
    2014-07-18 12:58:43:375  968 12c4 Report CWERReporter finished handling 2 events. (00000000)
    2014-07-18 13:08:43:744  968 1c44 AU Earliest future timer found:
    2014-07-18 13:08:43:744  968 1c44 AU     Timer: CF1ABEC6-7887-4964-BB93-B2E21B31CEC1, Expires 2014-07-18 11:22:23, not idle-only, not network-only
    2014-07-18 13:08:44:745  968 1a20 AU ###########  AU: Uninitializing Automatic Updates  ###########
    2014-07-18 13:08:44:782  968 1a20 WuTask Uninit WU Task Manager
    2014-07-18 13:08:44:804  968 1a20 AU Earliest future timer found:
    2014-07-18 13:08:44:804  968 1a20 AU     Timer: CF1ABEC6-7887-4964-BB93-B2E21B31CEC1, Expires 2014-07-18 11:22:23, not idle-only, not network-only
    2014-07-18 13:08:44:814  968 1a20 AU Earliest future timer found:
    2014-07-18 13:08:44:814  968 1a20 AU     Timer: CF1ABEC6-7887-4964-BB93-B2E21B31CEC1, Expires 2014-07-18 11:22:23, not idle-only, not network-only
    2014-07-18 13:08:44:837  968 1a20 Service *********
    2014-07-18 13:08:44:838  968 1a20 Service **  END  **  Service: Service exit [Exit code = 0x240001]
    2014-07-18 13:08:44:838  968 1a20 Service *************
    And few lines from c:\windows\softwaredistribution\reportingevents.log
    {C22046B9-259E-4FA2-9B3A-A651C4F5FFF9} 2014-07-17 21:19:07:558+0300 1 147 [AGENT_DETECTION_FINISHED] 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Software Synchronization Windows
    Update Client successfully detected 0 updates.
    {C38A4F89-4D05-4241-9824-B763DCF8C276} 2014-07-17 21:19:07:620+0300 1 156 [AGENT_STATUS_30] 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Pre-Deployment Check Reporting client
    status.
    {AD91F1CA-DF91-4B5E-90F1-42C7A40428AB} 2014-07-18 03:01:59:196+0300 1 147 [AGENT_DETECTION_FINISHED] 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Software Synchronization Windows
    Update Client successfully detected 0 updates.
    {594D314B-42EC-4CF7-BFE2-EB1305992705} 2014-07-18 03:01:59:196+0300 1 156 [AGENT_STATUS_30] 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Pre-Deployment Check Reporting client
    status.
    {93485440-0512-418D-A6AE-6BD9841948ED} 2014-07-18 08:50:23:124+0300 1 147 [AGENT_DETECTION_FINISHED] 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Software Synchronization Windows
    Update Client successfully detected 0 updates.
    {87F1DA10-E128-497B-AD19-1EE055D59474} 2014-07-18 08:50:23:187+0300 1 156 [AGENT_STATUS_30] 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Pre-Deployment Check Reporting client
    status.
    {AA7918AB-37A3-4229-8304-70180E264539} 2014-07-18 10:15:28:285+0300 1 147 [AGENT_DETECTION_FINISHED] 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Software Synchronization Windows
    Update Client successfully detected 1 updates.
    {0A10260A-27D5-4470-8061-0CC7DC52F297} 2014-07-18 10:15:28:286+0300 1 156 [AGENT_STATUS_30] 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Pre-Deployment Check Reporting client
    status.
    {EC9D09DE-2EEF-48C6-A258-D819087B586A} 2014-07-18 10:16:01:601+0300 1 162 [AGENT_DOWNLOAD_SUCCEEDED] 101 {4C08C484-AC82-40DC-AB50-9C66254470FA} 202 0 AutomaticUpdates Success Content Download Download
    succeeded.
    {546EA75A-8111-4B58-A87B-5732A6DC63CB} 2014-07-18 10:16:01:698+0300 1 189 [AU_UNSCHEDULED_INSTALL_READY] 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content Install Installation
    Ready: The following updates are downloaded and ready for installation. To install the updates, an administrator should log on to this computer and Windows will prompt with further instructions:  - Security Update for Windows Server 2012 R2 (KB2928120)
    {C5E9F179-5EA3-42EF-9796-B9CFBBD5879F} 2014-07-18 10:30:30:541+0300 1 181 [AGENT_INSTALLING_STARTED] 101 {4C08C484-AC82-40DC-AB50-9C66254470FA} 202 0 AutomaticUpdatesWuApp Success Content Install Installation
    Started: Windows has started installing the following update: Security Update for Windows Server 2012 R2 (KB2928120)
    {3E2D6E6F-AC3F-4A68-AC99-F103FE8DC439} 2014-07-18 10:30:47:392+0300 1 183 [AGENT_INSTALLING_SUCCEEDED] 101 {4C08C484-AC82-40DC-AB50-9C66254470FA} 202 0 AutomaticUpdatesWuApp Success Content Install Installation
    Successful: Windows successfully installed the following update: Security Update for Windows Server 2012 R2 (KB2928120)
    {6BA9CD6B-5A65-4C9E-BF0E-C9FD3E0DF7B7} 2014-07-18 12:58:38:333+0300 1 147 [AGENT_DETECTION_FINISHED] 101 {00000000-0000-0000-0000-000000000000} 0 0 Windows Update Command Line Success Software Synchronization Windows
    Update Client successfully detected 0 updates.
    {7C2E01D9-C08E-45F7-B34B-B19647A355E6} 2014-07-18 12:58:38:333+0300 1 156 [AGENT_STATUS_30] 101 {00000000-0000-0000-0000-000000000000} 0 0 Windows Update Command Line Success Pre-Deployment Check Reporting
    client status.

    Yes, on the same server it's installed and configured a SCCM 2012 R2.
    Well, that's that then. Configuration Manager Software Updates clients do NOT report to the WSUS server.
    From what i've seen reinstalling OS of the system resolves the problem, but this cannot be a solution.
    No, it won't, because shortly thereafter ConfigMgr is going to grab ahold of that system again and make it a ConfigMgr client, and disable client reporting to the SUP.
    The *solution* is to ENABLE reporting to the Software Update Point in the ConfigMgr SUP Configuration settings.
    Lawrence Garvin, M.S., MCSA, MCITP:EA, MCDBA
    SolarWinds Head Geek
    Microsoft MVP - Software Packaging, Deployment & Servicing (2005-2014)
    My MVP Profile: http://mvp.microsoft.com/en-us/mvp/Lawrence%20R%20Garvin-32101
    http://www.solarwinds.com/gotmicrosoft
    The views expressed on this post are mine and do not necessarily reflect the views of SolarWinds.

  • Failed to Open FR report With Error code 500 - 'unable to process request'

    I am running a load test against PBCS service. The service is load-balanced with 2 managed servers : EPMServer0 and EPMServer1
    When I put the loads with 60 VUs -- all visiting FR reports, the service runs without error. But when the VU# increased to 90, it began to respond with Error code 500  - 'unable to process request'.
    I tried to correlate the FRLogging logs to the errors, and found during the time those error happens, there are logs like this:
    >>>>>>>>>>>>>>>>>>>>>>>>>>
    [2013-09-27T05:21:29.325+00:00] [EPMServer0] [WARNING] [00365] [oracle.EPMFR.core] [tid: [ACTIVE].ExecuteThread: '5' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: sysname50134114.PerfUser0439] [ecid: 004tpQ^VFHT7m3RLIYDCif0007a30002bD,0:2:1:1] [APP: FINANCIALREPORTING#11.1.2.0] [SRC_CLASS: com.hyperion.reporting.connection.UserConnection] [SRC_METHOD: openConnection] User authentication information is invalid. Unable to connect to datasource.[[
    com.hyperion.reporting.util.HyperionReportException: Error connecting to database connection Vision:Plan1: Failed to sync with user provisioning.com.hyperion.planning.HspRuntimeException
            at com.hyperion.reporting.connection.UserConnection.openConnection(Unknown Source)
            at com.hyperion.reporting.connection.UserConnection.openConnection(Unknown Source)
            at com.hyperion.reporting.connection.UserConnection.<init>(Unknown Source)
            at com.hyperion.reporting.connection.ConnectionManager.getConnection(Unknown Source)
            at com.hyperion.reporting.connection.ConnectionManager.getCube(Unknown Source)
            at com.hyperion.reporting.connection.ConnectionManager.getCube(Unknown Source)
            at com.hyperion.reporting.webviewer.WebDynamicReport.validateDatasources(Unknown Source)
        at jsp_servlet._modules._com._hyperion._reporting._web._reportviewer.__hrhtmlreport._jspService(__hrhtmlreport.java:1999)
            at weblogic.servlet.jsp.JspBase.service(JspBase.java:34)
            at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)
            at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125)
            at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:301)
            at weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:26)
            at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
            at com.hyperion.reporting.webviewer.HRSecurePagesFilter.needAuthentication(Unknown Source)
            at com.hyperion.reporting.webviewer.HRSecurePagesFilter.doFilter(Unknown Source)
            at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
            at com.hyperion.reporting.webviewer.FRClusterHelper.doFilter(Unknown Source)
    >>>>>>>>>>>>>>>>>>>>>>>>>
    It looks like the servlet failed to open the datasource connection while handling the FR requests. But there are several data sources. My questions are:
    1) Which datasource is corresponding to the issue? Is it EPMSystemRegistry?
    2) What is the recommended configuration for the connection pool max capacity setting? -- current setting for EPMSystemRegistry is 30
    3) Whether it could be a connection leak problem as only 90 concurrent end user is visiting and it failed to connect?
    Thanks,
    Ellick Lu
    Type
    JNDI Name
    Targets
    aif_datasource
    Generic
    jdbc/aif_datasource
    EPMServer
    calc_datasource
    Generic
    jdbc/calc_datasource
    EPMServer
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    Lawrence Garvin, M.S., MCSA, MCITP:EA, MCDBA
    SolarWinds Head Geek
    Microsoft MVP - Software Packaging, Deployment & Servicing (2005-2014)
    My MVP Profile: http://mvp.microsoft.com/en-us/mvp/Lawrence%20R%20Garvin-32101
    http://www.solarwinds.com/gotmicrosoft
    The views expressed on this post are mine and do not necessarily reflect the views of SolarWinds.

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