Conecting to TK-Suite via USB / serial conection

Hi we are trying to connect to a AGFEO phone system using TK-Suite software the connection on the AGFO is a PC style serial port I have tried a serial to USB adaptor (from CEFC) but my mac book cannot see any port activity.
Thanks Gary

What Agfeo Model is this? You can connect some older Models directly via USB (AS3X). Others work fine via Prolific chipset based USB connectors. Make sure Yo have the right settings in Network for your new USB-Serial Controller (in advanced - Manufacturer: NullModem 9600bps - no compression, ignore dialtone).
In TK-Suite's (current 3.3.2.0) TK-Set make sure to choose proper PASSIVE serial connection at 9600 no Parity 8bit 1stopbit.
TK-Server and Client works fine for me. Unfortunately no Universal Binary yet, plus remember to quit the App manually or your Mac will not shutdown.

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Hello,
I have an E7 with Symbian Anna. The connection to the OVI Suite via USB an the Syncronisation is no Problem.
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@roooadrunner
No clues as to what version of Windows you are using but no such issues upon E7 Symbian Anna with Windows 7 Home Premium 64-bit.
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PC Suite - no USB and Serial Connection Type avail...

I have been trying to solve this problem for days now. I have Windows XP and Nokia 5310. After I installed Nokia PC Suite, there is no USB or Serial connection type in the Connection Manager; it only has Blue Tooth and Infrared conection available. I have install and uninstalled PC suite and used PC Suite Cleaner to clean the installation. I also went into the add and remove program in the control panel and click on "change" to fix the Nokia Connection Manager and Nokia Connectivity Cable Driver. It still didn't work. The thing is that the first time when installed PC Suite on my laptop, it did have USB connection option. Later after uninstalled PC Suite and reinstalled it, it start to have this problem. I am extremly frustrated. Can anyone help please?

Thanks for your reply. I have solved the problem by following your instruction below:
Go to Start --> Settings --> Control Panel --> Software, there you need to uninstall all Nokia software (Nokia PC Suite, Nokia Cable driver, PC Connectivity Solution ...)
Download and run Nokia PC Suite Cleaner
Reboot your computer
Download and install PC Suite here.
Connect your phone via USB cable (if possible use a different USB jack) and follow the instructions on the screen.
Maybe when I uninstalled Chinese version of PC suite, the order in which it was uninstalled was not the one you suggested above. So，I followed your instruction and uninstall order to uninstall PC Suite again. I also uninstalled all the antivirus, spyware, and firewall before I reinstall the PC Suite. It worked; then, I reinstalled all the other security software again after I had reinstalled the PC Suite. Although it worked, I still didn't know what exactly cause the problem the first place, PC Suite version, Security protection software, or the order which it was uninstalled? All it matters is it's working.

Connection to serial port via USB adapter- error -2147221503

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Thanks
Attachments:
error labview.JPG ‏234 KB

I see references to 'Luminos'. Is this the provider of the stepper motor and LabVIEW code? If so, your first step should be to contact them. The whole VI is nothing but ActiveX properties and methods and the vendor would be the only one who knows what is going on.

Nokia PC Suite not detecting my N79 via USB.

Hello!
Got my N79 yesterday and having a bit of a problem with getting the Nokia PC Suite finding it. The program tells me to plug in the phone and when i do this nothing happens. I'm connecting via USB with a CA-101 cable.
Have tried reinstalling the Pc Suite a couple of time and same with the USB connectivity drivers.
I'm using XP Pro x64 SP2 on my PC and the Nokie PC Suite version is 7.1.26.0.
Any solutions?
Regards
Erik

Is the settings in your N79 for the data cable set to "PC Suite Mode" or "Always Ask on Connection"?
Did you try a different PC?
Is the phone getting detected as a removable drive when you connect it in Mass storage mode?
Cheers,
DeepestBlue
5800 XpressMusic (Rock Stable) | N73 Music Edition (Never Say Die) | 1108 (Old and faithful)
If you find any post useful, click on the Green "Kudos" Button on the left to say Thank You...

N80 PC Suite not-connecting via USB

Connected once via USB cable (CA-53), but won't connect again.
N80
PC Suite version 6.80.53.3
Windows XP Pro version 2002
Service Pack 2
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Phone data cable mode-"PC Suite"
No USB connection "beep" on laptop.
No error message, just the typical "working" icon.
Did spend some time searching the discussion site, but couldn't find anything.
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Thanks

I do not recognise the PC Suite version ? If there is no bleep sound, if indicates that the physical connection does not happen, so pressing the connector firmly to its place might help, also changing the usb port in your pc

Nokia Suite 3.3.86 connection with E7 lost via USB...

Hi,
I am having a Windows 7 64Bit system.
I updated 2 days ago from previous Nokia Suite (don't know the exact previous version) to the latest version 3.3.86.
After rebooting my system, no connection could be made anylonger to my smartphone Nokia E7-00.
I did everything available in the help, rebooting Phone, rebooting PC again. The bluetooth has gone, Nokia Suite says "no phone found (tried with my old E65 also), and if the USB cable is connected, nothing happens.
Though Windows 7 sees the phone, in the bluetooth and also using the USB Cable. I do have 1 error in the device manager "bluetooth periheral device driver", and I can't install it separately, it is not found.
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My smartphone is now a normal Cell phone, only avaible for calls!!!
Thanks
Gerrit

Hi GerritBeylemans,
Could you please try out these steps:
Exit Nokia Suite (File -> Exit ) and Disconnect you device from your PC
Go to Control Panel\All Control Panel Items\Devices and Printers
See if your device is listed there. Right click you device and delete it.
Now connect you device
A bubble notification, "Installing device drivers for your device will appear up", click that bubble
See if all the things go successfully
If it is all OK then start Nokia Suite (If not, then take a screenshot of that and upload it in reply to this post)
Start Nokia Suite and see if your device is shown as connected
Now try out updating your phone software
I hope it will help you to connect your phone via USB.
If you still encounter the error, we would need logs as a next step to investigate it further.
For your bluetooth device, I would recommend you to check which bluetooth hardware is in your PC (Check the user manual of your PC). Then download the exact same drivers for your device.
When your bluetooth device is working properly, then you will be able to connect your phone to Nokia Suite using bluetooth.
Thanks,
Best regards,
Nokia Suite Team.

I am having trouble printing via wireless with HP Office Jet 6500A printer in our new residence. It worked in our other house but not here. I have to print via USB connection

Any ideas on how I can get a regular wireless connection with HPOffice Jet 6500A from my Mac Book Pro? It used work well and wirlessly in our previous home with a Broadband conection through the router. Would moving to ADSL have caused the issue now or is it the printer? I have had it work about three times but have resorted to plugging in via USB port. Two viviting techos have not been able to fathom it out either.

It is very difficult to offer troubleshooting suggestions when the "os version" you are using is unknown as each os has their own troubleshooting solutions.
Please complete or update your system profile so the users here can properly help you.

New Officejet Pro 6830 will not print via USB connection. It scans great to PC. It copies.

New HP Officejet Pro 6830 for user to have local USB printer/scanner at desk. User runs win 7 64 bit on a network. Raninstall through setup.exe. Followed steps, connected printer via USB when it said to and it detected it and finished install.You can use HP Scan software and it scans to the PC perfectly. It will not print from any application or even a testpage from the Printer Properties page. If you go to the maintenance application it will print status and test page. If you run HP Scan and Print doctor it does it's thing, gives all Green Check marks and lets you print a test page fine, but it stillwill not print even a test page from the printer properties page (start/Devices and Pritners/right click on Officejet Pro 6830, select Printer Properties for Officejet Pro 6830 (not the Fax 6830), and click print test page. It does not seethe printer. It is a networked PC and has network defined HP network printers as well but user wanted a printer/scanner at his desk. I actually took the unit and connected to my laptop which is same win 7 64 bit platform and it does the same thing. I disable the virus protection to do the install so that is not an issue. It clearly sees and installs the printer, andlike I said the HP Scan works fine so it is connected via the USB to the PC, but it will not print. I have tried to install from the CD, and removed device and tried to install from the new downloaded drivers as well and it just does not want to print.I have conected to different USB ports, and like I said actually tried it on a different PC and had same results. Guidance certainly would be appreciated.

Hi , I see by your post that you can scan, but are unable to print over the USB connection. I would be happy to help you.
I have provided a document for setting Security permissions for printing to see if that will help. If the issue persists, reinstall the printer on the Administrator Account to see if you have the same results.Unlock Hidden Administrator Account and install the printer on this account: Go to your Start menu and under the 'search programs and files' box type CMD. CMD will populate as a search option above, just right click on it and 'run as administrator'. Once CMD (Command Prompt) opens, type net user administrator /active:yes and hit enter. Next, close CMD and restart your computer. When your computer comes on log into the new account that should show. It will be called Administrator and will not have a password on it. If your computer automatically logs into your account after restart than go to your start menu click the arrow beside 'shutdown' and choose 'switch user'. Now log into the Administrator account we just unlocked.Under the Administrator account, install the printer software. Test the printer. To turn off the Admin account start back at step 1 and type in net user administrator /active:no.Please let me know the outcome. If you appreciate my efforts, please click the 'Thumbs up' button below. Thank You.

USB Serial CDMA Mobile WWAN CCL PPP PL2303

Hello all,
I have an internet connection issue or issues. It seems this is a complicated issue because there are so many layers involved.
Hardware:
iMac9,1
2, IOGear USB Extension cables (powered)
Mobile phone manufacturer supplied USB-Serial Cable.
Huawei branded CDMA 2000 1x RTT mobile phone with Qualcomm modem and Prolific PL2303 USB-Serial Bridge.
R-UIM card for local ISP in Nepal (United Telecom Limited)
Software:
Mac OS 10.6.8
I have tried a few different ways to make the connection and getting a connection isn't necessarily the issue.
First I tried to use the Prolific PL2303 kext. It's widely known you have to add the devices Vendor ID and Product ID to the info.plist file for the driver to load the device at boot time. But, apparently we don't need that third-party kext because Apple has built in support for Huawei as evidenced in three existing kext files: WWANSupport, WWANSupport1, and AppleUSBMergeNub (that lives as a plugin inside IOUSBFamily.kext). Problem was that the phone was not being recognized by the system even though the Vendor ID was a match. Any guesses why?
I figured a way for the device to be recognized via the CellPhoneHelper.kext. Huawei is not listed but duplicating the 'Qualcomm CDMA Technologies MSM (KPC680)' IOKitPersonality and then reconfiguring it to match my Huawei device by changing the Vendor and Product IDs worked perfectly. Once I cleared the system cache files and rebooted the phone was recognized immediately as a WWAN device and I could set it up in Network Preferences. Using the Generic and CDMA settings for the modem script I am able to connect. That's where the fun bit ends.
The connection gets wonky. It randomly leaves me in limbo, seemingly connected but not able to receive any data. If I 'disconnect' using the WWAN menu, it shows me as being disconnected but actually I am not, the phone is still be connected to the tower. If I open up a serial program I can see that the phone is still sending data. The only way for me to end the connection is to unplug the USB cable. Then I can 'Connect' again and everything pretty much repeats. I will have a decent connection and then at some random point I will loose it and be unable to disconnect from the tower. This is a stationary setup; not roaming.
One thing I have noticed is that the tower will give me a different WAN address randomly. Maybe this is the issue! While connected I will see in 'ppp log' that I am being logged out and logged in again and then I am given a different LAN address and WAN address. Sometimes I will get an error, 'Could Not Authenticate" and I will be disconnected. Sometimes it appears to work seamlessly. This all happens automatically. I am not sure from which side this is being initiated, my modem or software or the ISP's?
I have poked around but don't really know what I am looking for. Is this an issue with the CDMA.ccl, or an issue with PPP, or is it a USB IOKit issue, or a kext issue? Who knows.
When typing 'sudo dmesg' in Terminal I get something that seems odd to me, but might be completely normal.
AppleWWANSupport1: Version number - 2.0, Input buffers 16, Output buffers 4
AppleWWANSupport1: Version number - 2.0, Input buffers 4, Output buffers 2
I took note of the Input and Output buffers in the CellPhoneHelper.kext info.plist and they are 16 and 4 for my device. I don't know why 4 and 2 immediately override those. I don't see anything in AppleWWANSupport1 that has 4 and 2 set for buffers. Could this be the issue, i.e. the connection freezing because the buffers get full? Or could it be because the mobile phone is using two channels for the modem, /dev/cu.wwan and /dev/cu.wwanCNTL and that is normal??
I took a look at the CDMA.ccl modem script. I am not a modem script designer but I noticed that 'C' is set twice in the same init, &C1&C2. I am not exactly sure why that would be, any ideas?? Track remote DCD (&C1); Unix compatible DCD control (&C2). What about 'hsreset'? Not sure but I guess the Prolific PL2303 chip handles the serial port flow control options? The literature is a bit out of date on this.
So, lots of questions and no answer so far. A bit too complicated as there are so many layers working together and this is not a supported configuration. I do see a lot of people asking similar questions but mostly it's on different systems, like Linux, etc.. and with different hardware.
Would love to hear from someone with experience, a programmer or someone familiar with Apple's IOKit and modem inits.
Regards,
John

Hello all,
I have an internet connection issue or issues. It seems this is a complicated issue because there are so many layers involved.
Hardware:
iMac9,1
2, IOGear USB Extension cables (powered)
Mobile phone manufacturer supplied USB-Serial Cable.
Huawei branded CDMA 2000 1x RTT mobile phone with Qualcomm modem and Prolific PL2303 USB-Serial Bridge.
R-UIM card for local ISP in Nepal (United Telecom Limited)
Software:
Mac OS 10.6.8
I have tried a few different ways to make the connection and getting a connection isn't necessarily the issue.
First I tried to use the Prolific PL2303 kext. It's widely known you have to add the devices Vendor ID and Product ID to the info.plist file for the driver to load the device at boot time. But, apparently we don't need that third-party kext because Apple has built in support for Huawei as evidenced in three existing kext files: WWANSupport, WWANSupport1, and AppleUSBMergeNub (that lives as a plugin inside IOUSBFamily.kext). Problem was that the phone was not being recognized by the system even though the Vendor ID was a match. Any guesses why?
I figured a way for the device to be recognized via the CellPhoneHelper.kext. Huawei is not listed but duplicating the 'Qualcomm CDMA Technologies MSM (KPC680)' IOKitPersonality and then reconfiguring it to match my Huawei device by changing the Vendor and Product IDs worked perfectly. Once I cleared the system cache files and rebooted the phone was recognized immediately as a WWAN device and I could set it up in Network Preferences. Using the Generic and CDMA settings for the modem script I am able to connect. That's where the fun bit ends.
The connection gets wonky. It randomly leaves me in limbo, seemingly connected but not able to receive any data. If I 'disconnect' using the WWAN menu, it shows me as being disconnected but actually I am not, the phone is still be connected to the tower. If I open up a serial program I can see that the phone is still sending data. The only way for me to end the connection is to unplug the USB cable. Then I can 'Connect' again and everything pretty much repeats. I will have a decent connection and then at some random point I will loose it and be unable to disconnect from the tower. This is a stationary setup; not roaming.
One thing I have noticed is that the tower will give me a different WAN address randomly. Maybe this is the issue! While connected I will see in 'ppp log' that I am being logged out and logged in again and then I am given a different LAN address and WAN address. Sometimes I will get an error, 'Could Not Authenticate" and I will be disconnected. Sometimes it appears to work seamlessly. This all happens automatically. I am not sure from which side this is being initiated, my modem or software or the ISP's?
I have poked around but don't really know what I am looking for. Is this an issue with the CDMA.ccl, or an issue with PPP, or is it a USB IOKit issue, or a kext issue? Who knows.
When typing 'sudo dmesg' in Terminal I get something that seems odd to me, but might be completely normal.
AppleWWANSupport1: Version number - 2.0, Input buffers 16, Output buffers 4
AppleWWANSupport1: Version number - 2.0, Input buffers 4, Output buffers 2
I took note of the Input and Output buffers in the CellPhoneHelper.kext info.plist and they are 16 and 4 for my device. I don't know why 4 and 2 immediately override those. I don't see anything in AppleWWANSupport1 that has 4 and 2 set for buffers. Could this be the issue, i.e. the connection freezing because the buffers get full? Or could it be because the mobile phone is using two channels for the modem, /dev/cu.wwan and /dev/cu.wwanCNTL and that is normal??
I took a look at the CDMA.ccl modem script. I am not a modem script designer but I noticed that 'C' is set twice in the same init, &C1&C2. I am not exactly sure why that would be, any ideas?? Track remote DCD (&C1); Unix compatible DCD control (&C2). What about 'hsreset'? Not sure but I guess the Prolific PL2303 chip handles the serial port flow control options? The literature is a bit out of date on this.
So, lots of questions and no answer so far. A bit too complicated as there are so many layers working together and this is not a supported configuration. I do see a lot of people asking similar questions but mostly it's on different systems, like Linux, etc.. and with different hardware.
Would love to hear from someone with experience, a programmer or someone familiar with Apple's IOKit and modem inits.
Regards,
John

Ovi Suite + 5230 USB not working

Preamble:
I recently connected my Nokia 5230 mobile phone to my PC via USB connection and loaded up Ovi Suite (2.2.1.23). Everything worked lovely. But alas! Both an Ovi suite update was available, as well as a update for the phone itself! So I downloaded the latest version of Ovi Suite (3.0.0.284).
Unfortunately, now Ovi Suite does not detect when I select "PC Suite" USB mode (selected on the phone screen). This essentially makes Ovi Suite useless.
So I followed some advice on other discussion pages (more on that later) and reinstalled the Ovi Suite. The problem persisted.
Here are some pictures to help you understand my problem:
http://i.imgur.com/5IknF.jpg
The computer is able detect the phone is connected via USB. I can even browse the contents of the phone memory and memory card. Upon detecting the connected phone, and me pressing 'PC Suite' on the phone screen, it will show this:
http://i.imgur.com/lV0rs.jpg
I cannot progress past this screen. The Ovi Suite simply does not recognise that I've selected that option on the phone.
Defense:
I know what your thinking. "Just another USB thread". Well, I did in fact read plenty of threads on this forum before posting, and have spent the last few hours uninstalling and reinstalling Ovi Suite and drivers in various ways (as suggested in those threads), with no success.
The following is a list of forum threads which I have read and tried all the solutions found in each, and I have copied the solutions (which appear to have worked for other people), for your convenience:
/t5/Nokia-Ovi-Suite/Ovi-Suite-PC-Suite-USB-Connection-Problem/td-p/682828
Solutions which did not work for me:
Could you please follow these steps and check?
1. Disconnect your phone from PC if connected.
2 .Open Control Panel and go to ‘Programs and Features’
3. From the list of available programs, choose ‘Nokia Connectivity Cable Driver’
4. Click on the ‘Change’ button on top toolbar.
5. In the setup dialog box that pops up next, choose ‘Repair’ and select ok. Wait for setup to complete.
6. Restart the computer if prompted.
7. Now connect your phone to the PC. Driver installation should complete and PC suite (hopefully) should detect your mobile properly now.
1. Uninstall all nokia related applications like Ovisuite, pc suite, connectivity cable driver,pc connectivity solutions, nokia software updater etc. from ur PC.
2. Restart your PC
3. Now download and install the recent ovisuite from http://www.ovi.com/suite
4. After installation, disconnect/disable your internet connection (this will make sure that the PC use the drivers which comes with ovisuite and prevent the PC from downloading any new drivers from internet) and then connect your mobile and wait for drivers and support software installation.
5. After drivers installation you can connect your mobile to ovisuite from ovisuite screen.
/t5/Nokia-Ovi-Suite/Can-t-connect-to-Nokia-Ovi-Suite-on-Nokia-6700/m-p/757938#M5623
Solution which did not work for me:
Hi GannonC,
Uninstall the following Programs, if any, from Control Panel -> Programs and Features or Add or Remove Programs.
Nokia Connectivity Cable Driver
Nokia Ovi Suite
PC Connectivity Solution
Later download and install the latest OVi Suite from the following location.
http://www.ovi.com/suite
After OVi Suite installation, restart your PC, disconnect your internet from PC and connect your mobile to the PC. This is to prevent the PC searching for a new drivers from internet. OVi suite has all the required drivers for all the nokia phones available in market.
Once all the required drivers are installed automatically, you try connecting the mobile by selecting 'Connect your device' from the bottom left on the OVi suite screen. You should be able to connect your device now.
After connecting you can go ahead and update your maps/ download new country maps.
NOTE: before updating your maps/ download new country maps, you should have used your maps in you mobile atleast once.
Hope this will resolve your issue.
You can connect back your internet anytime after the drivers installation.
/t5/Nokia-Ovi-Suite/OVI-suite-not-reconizing-the-OVI-suite-USB-mode-N8/m-p/809893#M7107
Solution which did not work for me:
Hi,
Please check the suggestions below:
Select Ovi Suite via Tools -> Options -> My device -> Remove this device.
Once you add the device back to Ovi Suite, Select tools -> Add device, reconfigure the Sync -> Option - device sync settings and sync again.
If it does not help:
Go to
Control Panel--> Right click and Programs and Features or add/remove programs "Repair" Nokia Ovi Suite.
Go to
Control Panel--> Programs and Features or add/remove programs - > Right click and "Repair" Nokia Connectivity cable driver & PC Connectivity solution.
If it does not help:
Uninstall the following Programs,from Control Panel -> Programs and Features or Add or Remove Programs.
Nokia Connectivity Cable Driver
Nokia Ovi Suite
PC Connectivity Solution
Later download and install the latest OVi Suite from the Nokia.com/support.
After OVi Suite installation, restart your PC, disconnect your internet from PC and connect your mobile to the PC. This is to prevent the PC searching for a new drivers from internet. OVi suite has all the required drivers for all the nokia phones available in market.
Once all the required drivers are installed automatically, you try connecting the mobile by selecting
'Connect your device' from the bottom left on the OVi suite screen. You should be able to connect your device now.
Br
Mahyav
/t5/Nokia-Ovi-Suite/E5-Ovi-Suite-keeps-telling-me-that-my-device-isn-t-in-PC-suite/m-p/856573#M7752
Solution which did not work for me:
Maarten, I had the same issue and it started after I updated Ovi Suite as well as my device software. I found this in another thread and thought it might help you. I just uninstalled the 3 items and downloaded and installed as prescribed by going to nokia.com/support and downloading and reinstalling Ovi Suite.... Merry Christmas
Re: OVI suite not reconizing the 'OVI suite USB mode 22-Nov-2010 11:36 AM
***** Select Ovi Suite via Tools -> Options -> My device -> Remove this device.
Once you add the device back to Ovi Suite, Select tools -> Add device,
reconfigure the Sync -> Option - device sync settings and sync again.
*****If it does not help:
Go to
Control Panel--> Right click and Programs and Features or add/remove programs
"Repair" Nokia Ovi Suite.
Go to
Control Panel--> Programs and Features or add/remove programs - > Right click
and "Repair" Nokia Connectivity cable driver & PC Connectivity solution.
***** If it does not help:
Uninstall the following Programs,from Control Panel -> Programs and Features or
Add or Remove Programs.
Nokia Connectivity Cable Driver
Nokia Ovi Suite
PC Connectivity Solution
Later download and install the latest OVi Suite from the Nokia.com/support.
After OVi Suite installation, restart your PC, disconnect your internet from PC and
connect your mobile to the PC. This is to prevent the PC searching for a new drivers
from internet. OVi suite has all the required drivers for all the nokia phones available
in market.
Once all the required drivers are installed automatically, you try connecting the mobile
by selecting
'Connect your device' from the bottom left on the OVi suite screen. You should be able
to connect your device now.
/t5/Nokia-Ovi-Suite/not-recognizing-USB-mode-on-E73/m-p/780655#M6383
Solution which did not work for me (simmilar to above):
frauk:
I found this on the Europe forum and it worked for me--finally!
From /t5/Nseries-and-S60-Smartphones/Synchronisation-error-code-8393f010/m-p/734155/highlight/true#M21944...
Click Start
Click Control Panel
Click Programs and Features or Add/remove Programs
Choose Nokia Nokia Cable Connectivity then Change and repair
Do the same for PC Connectivity Solution - Change then repair
Reboot computer
After re-starting the computer, I also followed this portion of a suggestion from another post (don't know if it made a difference or not):
"connected the device, waited till all the drivers were loaded.
Then launched Ovi suite"
(From /t5/Nokia-Ovi-Suite/E52-Sync-Error-8393f010-838c03ee/m-p/740481)
Ovi Suite then recognized my device and the sync appears to have gone smoothly. I hope it works for you too! It's ridiculous that it causes so many problems though--I've wasted many hours on something that should have installed correctly the first time.
Other threads with this problem, which I came across that mention the same problem with various other phones:
/t5/Nokia-Ovi-Suite/5230-won-t-establish-USB-connection-with-Ovi-Suite/td-p/824037
/t5/Nokia-Ovi-Suite/OVI-Suite-2-2-0-245-problem-recognizing-Nokia-device/m-p/719958#M4079
More data:
Now that I have shared a detailed description of my failings with you, here is some information about my phone and the Ovi suite:
Phone information (Keypad: *#0000#):
Software version
V 20.0.005
Software version date
23-03-2010
Custom version
20.0.005.C02.01
Custom version date
23-03-2010
Language set
19
Model
5230
Type
RM-588
Latest update
Not needed (<-- is this another bug Nokia? The phone regularly informs me that a update is available...)
Ovi Suite System information:
Nokia Ovi Suite 3.0.0.284
PC Connectivity Solution 10.50.2.0
Connectivity Cable Driver 7.1.36.0
Nokia Ovi Suite Software Updater 2010.44.0.60888
Maps Service API 4.0.24.1
Nokia mPlatform 2.7.44
Ovi Desktop Sync Engine 1.4.1.42
Operating system:
Microsoft Windows Vista 64-bit Edition, Service Pack 2
Language: English
Detected internet browsers:
- Microsoft Internet Explorer 8.0.6001.18999
- Mozilla Firefox 3.6.13 (Default browser)
Detected Bluetooth stacks:
- Microsoft (Version: 6.0.6000, Build: 16386), In use.
Detected USB drivers:
- Default Hub Driver for USB 6.0.6002.18005
- USB Modem Driver 6.0.6002.18005
- EHCI eUSB Miniport Driver 6.0.6002.18005
Additional information:
Windows Vista Home Premium SP2 64-bit (with all updates installed)
I have no problems with USB or drivers with another components
Zship's revelations:
So this is not really a problem for me. I have the working, older (2.2.1.23) version of Ovi Suite installed on my netbook, and sure enough, it works fine, I just tried it. I wont be updating Ovi Suite on it though. I also could probably just download the update via 3.5G using just the phone itself, but the problem remains that a simple software update has caused a critical connectivity problem between your software and hardware. Given that many Nokia customers would have less technical know-how than say, myself or anyone else on this forum, this problem is a quite likely a huge inconvenience to them, they probably wouldn't visit these discussions and spend 5 hours reinstalling software like I just did, and they surely would be thinking twice before purchasing another Nokia device in the future.
tl;dr - Nokia recommended update breaks connectivity between software and device, various attempts to fix seemingly simple problem don't work.
Solved!
Go to Solution.

SAME PROBLEM. And none of the many suggested solutions has worked for me yet. I want to thank all on this thread (and many others) for their help. I've learned a lot but I haven't gotten to the bottom of it. I think maybe Nokia needs to ... uh ... bloody well BOTHER TO FIX THIS ISSUE themselves, maybe. Like, cuz they're PAID FOR IT and I'M NOT. Harrumph.
I run Windows XP, and was on Media Player 11, but have rolled back to 9 and 10. I have a Nokia E 72. I have all the latest Nokia cable-drivers, PC Suite, OVI Suite, Connectivity software, etc.. The symptoms are as follows: when I plug in the phone by USB cable, the laptop won't recognize it. It says "USB device faulty" or "failed to load properly" and refuses to get the hardware into its brain. The Device Manager shows only a "Unknown Device" which I cannot install drivers onto. Taking the extra media-card out of the phone doesn't make any difference -- nothing I've done will make the computer recognize the main (built-in) card in the phone. I can't browse to it via any sort of populate / repopulate disk drive, or any other method of connecting it.
As I understand it, this is some conflict with the phone and the new concept of MTP. Media Transfer Protocol confuses the computer, causing it to kind-of think that the phone is kind-of a media player, when in fact it's a whole lot more. So, the "parent" doesn't get loaded, then the rest of the phone doesn't get loaded, then it kind-of tries to load some MTP but fails, etc.. If I could browse to the phone through a non-Nokia connection I'd be happy to do so in order to implement any of a number of the suggestions above. But I can't get the computer to recognize the phone when the phone is plugged in by USB, regardless of all the solutions above.
The problem began a few days ago. It just up and wouldn't recognize the phone. I hadn't installed any updates that I knew of on either item, but it's possible that my memory is faulty and a newer version of this or that snuck in there and screwed it all up. I have tried a serious roll-back to a Restore Point about six weeks old, but that didn't solve the problem. This suggests to me that the problem is phone-resident, since the rollback was to a computer-based Restore Point and I don't have phone rollback capability.
This seriously hampers me. PC Suite, OVI, and some future version of Nokia Suite, will all be useless to me unless Nokia accomplishes the stunning act of supporting their software. I won't hold my breath. Just in general, you'd think that plug-and-play of a phone into your computer would be a lot simpler. Just take the cord -- stick it in the phone; stick it in the computer -- and shazam, you're plugged in. But NOOOOOO we're on NOOOOOOKIA ... Now I know why Microsoft wanted to buy them so badly. They knew they'd all get along and have the same assumptions about software -- that it doesn't really matter whether it works reliably on a user's computer at his home, as long as it works in theory on some programmer's ideal personal computer in Seattle once in a rare while. Nokia? Meet Microsoft. Microsoft? You and Nokia will get along juuuust fiiiine ...

Blue Screen of Death when transferring via USB - "DRIVER_IRQL_NOT_LESS_OR_EQUAL"?

So I have very recently built a computer, and I've noticed that when I'm transferring files via USB the computer will BSOD.
I'm completely perplexed. All my drivers are up to date, as is my BIOS, and I don't know what to do.
Here's the minidump. http://www.filedropper.com/021915-12578-01

Hi,
Please post the entire error message.
Please identify your notebook/pc with more than the series number.
Look at the base/rear/side of the notebook/pc at the barcoded sticker.
Post items numbered 1 and 2 on the following image. Your barcode may be slightly different but will still have the important imformation needed for us to help you.
###Do not post the serial number as it is personal information.###
Post the installed operating system version ( and whether it is 32 or 64-bit )
Not posting the information as requested will delay our responses and troubleshooting of the issue that led you to author a thread.
HP DV9700, t9300, Nvidia 8600, 4GB, Crucial C300 128GB SSD
HP Photosmart Premium C309G, HP Photosmart 6520
HP Touchpad, HP Chromebook 11
Custom i7-4770k,Z-87, 8GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650,GTX 760
Custom i7-4790k,Z-97, 16GB, Vertex 3 SSD, Plextor M.2 SSD, Samsung EVO SSD, Corsair HX650, GTX 660TI
Windows 7/8 UEFI/Legacy mode, MBR/GPT

LaserJet Pro MFP M276nw software installer not detecting printer via USB or wi-fi - Windows 7

I am trying to install a LaserJet Pro MFP M276nw on Windows 7 Home Premium x64, and I know the printer functions fine, as I have installed it on both Windows Vista Basic x32 and Windows 7 Professional x64 all on the same desktop. The operating system has been changed a couple of times, hence the multiple installs.
I downloaded the full featured software from HP.com and went through the routine of installation as per usual, except that now the software doesn't detect the printer when it requests that I connect it via USB. Trying to install via wi-fi doesn't work because the printer still needs to be attached via USB in order to create the proper wireless handshake. Windows 7 detects the printer, and in-fact installed the drivers for it automatically. However, the printer installation software suite does not respond to the printer being connected, and just hangs there, waiting for it to appear.
I have tried multiple USB ports and it's the same issue. I've installed the basic driver also available for download on HP.com, but that software does not appear to include an option for scanning files to the computer. The printer itself will scan to email or to to a USB thumb drive, and even to a network folder, but not directly onto the computer. If it wasn't a necessary function of an all-in-one printer, I wouldn't bother with the scanning feature and simply make do with the basic printer driver.
Anyone have some sort of idea regarding this issue?

Hi @KP_ ,
I see that you are having issues with setting up the printer on the one computer. I would like to help you out today.
I would uninstall the software, turn off the Startup programs, Antivirus software and update the driver during the install by the post I have provided.
Disconnect the USB cable.
Uninstall the software.
Here are the steps to run the uninstall from the computer or the CD.
To uninstall from program files:
Touch the Windows key and the E key to access the computer window.
Select the C drive.
Select program files or program files x86.
Open the HP and printer name folder.
Select uninstall.
Uninstall the software from the CD:
Touch the Windows key and the E key to access the computer window. Right click on the CD for the printer, left click open in a new window, double click on uninstall.
I would disable all the start up programs and temporarily turn off the Antivirus Software to see if there is a program interfering in the back ground. How to use MSCONFIG . Click on the start up tab and click disable all.
Download, save and then run the latest drivers. Don't Connect the USB cable until prompted during the install.
HP LaserJet Full Feature Software and Driver.
Right after connecting the USB cable, follow this document immediately. A Fatal Error Displays During Software Installation. Disregard the title. If the printer stays listed properly, don't worry about updating the driver.
Test the printer.
Then you will have to go back and enable the Startup programs and turn the Antivirus Software back on again.
If you need further assistance, just let me know.
Have a great day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Conecting to TK-Suite via USB / serial conection

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