Conference call issue

Not able to add calls while on another call. Anyone else facing the issue. Does anyone have solution for this?

Hi sizsam.selva,
Call conference is something that needs to be enabled on the network, I suggest you first give them a call and request that this be enabled on the account.
Let us know how it goes.
 - Official Sony Xperia Support Staff
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    ThreadId : 0BA8
    ProcessId : 0BB0
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    Sequence# : 0001D265
    CorrelationId : 64624070
    ThreadId : 0BA8
    ProcessId : 0BB0
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       at Microsoft.Rtc.Collaboration.AudioVideo.AudioVideoMcuSession.EndTransfer(IAsyncResult result)
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       at Microsoft.Rtc.Collaboration.ConferenceFailureException..ctor(String message, Exception innerException)
       at Microsoft.Rtc.Collaboration.Conferencing.SendCommandAsyncResult.CreateConferenceFailureException(ConferenceCommandResponse commandResponse, Exception innerException)
       at Microsoft.Rtc.Collaboration.Conferencing.SendCommandAsyncResult.ProcessCccpResponse(SipMessageData messageData, responsetype response, Boolean& isPendingResponse)
       at Microsoft.Rtc.Collaboration.Conferencing.SendCommandAsyncResult.ProcessStatusMessage(SipMessageData statusMessageData, responsetype response)
       at Microsoft.Rtc.Collaboration.Conferencing.StatusMessageReceivedWorkItem.Process()
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       at Microsoft.Rtc.Signaling.SerializationQueue`1.ResumeProcessing()
       at Microsoft.Rtc.Signaling.SerializationQueue`1.ResumeProcessingCallback(Object state)
       at Microsoft.Rtc.Signaling.QueueWorkItemState.ExecuteWrappedMethod(WaitCallback method, Object state)
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       at System.Threading._ThreadPoolWaitCallback.PerformWaitCallbackInternal(_ThreadPoolWaitCallback tpWaitCallBack)
       at System.Threading._ThreadPoolWaitCallback.PerformWaitCallback(Object state)] m_conferenceID=[91127] m_conferenceUri=[sip:[email protected];gruu;opaque=app:conf:focus:id:4TPY99KF] InstanceID=[b64b9467-db72-41bb-a2b5-673d76777ea4]
    Component: CAAServer
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    Flag: TF_DIAG
    Function: CaaCall.HandleUnexpectedException
    Source: caacallerrorhandling.cs(51)
    Local Time: 08/26/2014-18:28:36.226
    Sequence# : 0001D265
    CorrelationId : 64624070
    ThreadId : 0BA8
    ProcessId : 0BB0
    CpuId : 2
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    TL_ERROR(TF_DIAG) [2]0BB0.0BA8::08/26/2014-22:28:36.226.0001d265 (CAAServer,CaaCall.HandleUnexpectedException:caacallerrorhandling.cs(51))[64624070][Enter] exception=[Microsoft.Rtc.Collaboration.ConferenceFailureException:The operation failed due to a response
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       at Microsoft.Rtc.Signaling.SipAsyncResult`1.ThrowIfFailed()
       at Microsoft.Rtc.Signaling.Helper.EndAsyncOperation[T](Object owner, IAsyncResult result)
       at Microsoft.Rtc.Collaboration.McuSession.EndSendCommandInternal(IAsyncResult result)
       at Microsoft.Rtc.Collaboration.AudioVideo.AudioVideoMcuSession.EndTransfer(IAsyncResult result)
       at Microsoft.LiveServer.Caa.CaaCall.EndTransfer(IAsyncResult asyncResult, Boolean& retry, Exception& caught)
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       at Microsoft.Rtc.Collaboration.ConferenceFailureException..ctor(String message, Exception innerException)
       at Microsoft.Rtc.Collaboration.Conferencing.SendCommandAsyncResult.CreateConferenceFailureException(ConferenceCommandResponse commandResponse, Exception innerException)
       at Microsoft.Rtc.Collaboration.Conferencing.SendCommandAsyncResult.ProcessCccpResponse(SipMessageData messageData, responsetype response, Boolean& isPendingResponse)
       at Microsoft.Rtc.Collaboration.Conferencing.SendCommandAsyncResult.ProcessStatusMessage(SipMessageData statusMessageData, responsetype response)
       at Microsoft.Rtc.Collaboration.Conferencing.StatusMessageReceivedWorkItem.Process()
       at Microsoft.Rtc.Signaling.AsyncWorkitemQueue.ProcessItems()
       at Microsoft.Rtc.Signaling.SerializationQueue`1.ResumeProcessing()
       at Microsoft.Rtc.Signaling.SerializationQueue`1.ResumeProcessingCallback(Object state)
       at Microsoft.Rtc.Signaling.QueueWorkItemState.ExecuteWrappedMethod(WaitCallback method, Object state)
       at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
       at System.Threading._ThreadPoolWaitCallback.PerformWaitCallbackInternal(_ThreadPoolWaitCallback tpWaitCallBack)
       at System.Threading._ThreadPoolWaitCallback.PerformWaitCallback(Object state)] m_conferenceID=[91127] m_conferenceUri=[sip:[email protected];gruu;opaque=app:conf:focus:id:4TPY99KF] InstanceID=[b64b9467-db72-41bb-a2b5-673d76777ea4]
    Component: CAAServer
    Level: TL_ERROR
    Flag: TF_DIAG
    Function: CaaCall.TransferCompletedQueued
    Source: caacall.cs(3739)
    Local Time: 08/26/2014-18:28:36.231
    Sequence# : 0001D269
    CorrelationId : 64624070
    ThreadId : 0BA8
    ProcessId : 0BB0
    CpuId : 2
    Original Log Entry :
    TL_ERROR(TF_DIAG) [2]0BB0.0BA8::08/26/2014-22:28:36.231.0001d269 (CAAServer,CaaCall.TransferCompletedQueued:caacall.cs(3739))[64624070]Call Transfer Failed. InstanceID=[b64b9467-db72-41bb-a2b5-673d76777ea4]
    The unexpected error entry includes this information in the diagnosticUtils section:
    Component: CAAServer
    Level: TL_INFO
    Flag: TF_DIAG
    Function: DiagnosticUtils.TryCreateSignalingHeader
    Source: diagnosticutils.cs(269)
    Local Time: 08/26/2014-18:28:36.231
    Sequence# : 0001D268
    CorrelationId :
    ThreadId : 0BA8
    ProcessId : 0BB0
    CpuId : 2
    Original Log Entry :
    TL_INFO(TF_DIAG) [2]0BB0.0BA8::08/26/2014-22:28:36.231.0001d268 (CAAServer,DiagnosticUtils.TryCreateSignalingHeader:diagnosticutils.cs(269))Creating SignalingHeader for InstanceID=[b64b9467-db72-41bb-a2b5-673d76777ea4], header-name=[ms-diagnostics], header-value=[10010;Reason="Gateway
    side Media negotiation failed";Source="LYNC-FE.itprocare.com";component="MediationServer";sipresponsetext="Invite with Replaces failed because Gateway side reinvite failed.";DialogID="f94f35b9-7f5d-4bcd-94a8-de0fb2d8c4c6;df1bec7e24;24010080"]
    Which matches up with an error in the SIP trace:
    TL_INFO(TF_PROTOCOL) [0]0DEC.0A48::08/26/2014-22:28:36.151.0001ac66 (SIPStack,SIPAdminLog::TraceProtocolRecord:SIPAdminLog.cpp(125))$$begin_record
    Trace-Correlation-Id: 3329945913
    Instance-Id: 00000688
    Direction: outgoing
    Peer: lync-fe.itprocare.com:51307
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    Start-Line: SIP/2.0 491 Invite with Replaces failed because Gateway side reinvite failed.
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    ms-diagnostics-public: 10010;reason="Gateway side Media negotiation failed";component="MediationServer";SipResponseText="Invite with Replaces failed because Gateway side reinvite failed."
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    The trunks are configured with REFER off and MediaBypass Off.
    We have recently moved to a direct SIP trunk from a vendor on Microsoft's Certified list.
    Lync version is 2010, with the latest CUs applied.  All other calling appears to be working correctly.  The certificate on the servers are using the SHA1 algorithm (I have seen some similar issues discussed if this was not the case.)
    At this point, I have reached the end of my immediate troubleshooting skills with this system.  Can anyone offer any suggestions as to what might be going on here?
    Thanks for any help.
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    Hi,
    Please check if the default gateway associated to the Mediation Server is up or not.
    Please check if Media traffic on the Gateway be blocked with the issue of wrong encryption. Make sure it is using SRTP (not RTP). If you use RTP, please change it and then test again.
    Best Regards,
    Eason Huang
    Eason Huang
    TechNet Community Support

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  • A few conference call questions

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    I have iPhone 6 model A1549, bought from and currently using with Verizon. You all must be aware that we can use the same phone for GSM carriers like at&t as well. Now we all know that some of the features related to conference calling are not available on CDMA carriers, like we cant have more than 2 callers, and we can't manage conference calls by making the conversation with one party private for some time and again switching back to conference mode, disconnecting a particular party instead of having to end the entire call etc. reference link- iPhone: Understanding phone features - Apple Support These features are available on GSM models and carriers, I just wanted to ask if I use a GSM SIM from a GSM carrier on this model, do I get these additional conference call management options or I am restricted to Verizon like experience while being on at&t (and while using the at&t SIM in this model)

    Yes, I am dealing with this right now on at&t with a 6 plus. I've been down the same road as you. I got it to work with a windows phone yesterday but not my 6 plus when I switched back to the iPhone. My wifes 6 works fine. I believe it is an at&t issue and not an 8.3 issue. After dealing through several levels of support at at&t, they are telling me it has to do with their transition to hd voice. Some people are having this issue because they are updating their system and some peoples phone profile, on phones that have hd voice capabilities, are not getting added to their line and call forwarding will not work without it. I have a trouble ticket open to their engineering dept and they promise it will work for me on or before the 24th of april. Engineering has to build my phones profile so call forwarding will work with my iPhone.
    This is frustrating because like you, I need to forward my calls because I have no signal in my office and need to forward to another phone so I can get my calls. If at&t would quit dragging their feet and enable wifi calling, this wouldn't be an issue for me. I would suggest you put more pressure on at&t and escalate this until it gets resolved. Or put your sim in a phone that does not have hd voice capability and see if it works then.
    Good luck. I'm keeping my fingers crossed this will be fixed for me on or before the 24th. We'll see.
    EDIT: I see you did put it in another phone and it worked. That backs up that the issue is at&t and their hd voice upgrades. They had no explanation as to why some work and some don't, but have them make sure a profile for your phone is on the line. If not, they'll need to build one for the phone so that it''l work. At least that's the story for now. Like I said, I'll know more in a day or two.

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