"Confidential Notice" on Nokia E5

How to cancel "Confidential Notice"  whan I send an EXCHANGE email ?
Solved!
Go to Solution.

Hey flori8610
Welcome to our Nokia forum!
The notice you are referring to is your signature. This has been set as default by your system administrator or provider with whom your account is registered with.
Should you wish to exclude or permanently remove this option, kindly contact your administrator for further assistance.
Your appreciation and understanding is greatly valued on the issue concerned. Don't forget to join us on other parts of the forum.
Regards
Carl
If this post answers your question, you can help others by clicking the green accepted solution' button.
Please ask your questions to the main board and not to my mailbox. Thank you.

Similar Messages

  • Confidential Notice as text attachment

    We have the text below included in the email after the message. If there are multiple replies this message is duplicated and duplicate and dulicated ....
    I'd like to add the following as a text attachment to all outgoing emails. How is this done?
    The message:
    CONFIDENTIALITY NOTICE: This email and all attachments are confidential and may contain legally privileged and protected information from the XXXXXXXXXXXX intended solely for the use of the recipient(s) named above. If you are not the intended recipient, you are hereby notified that any review, dissemination, distribution, printing, copying, or the taking of any action in reliance on the contents of this email message and/or any attachments is strictly prohibited. If you have received this transmission in error, please notify the sender by telephone immediately and permanently delete this email [shred the document] and any attachments.
    Thanks

    Originally Posted by Michael Bell
    On 1/13/2011 1:06 AM, EBSR PARAMEDIC wrote:
    >
    > We have the text below included in the email after the message. If there
    > are multiple replies this message is duplicated and duplicate and
    > dulicated ....
    >
    > I'd like to add the following as a text attachment to all outgoing
    > emails. How is this done?
    >
    >
    > The message:
    > CONFIDENTIALITY NOTICE: This email and all attachments are confidential
    > and may contain legally privileged and protected information from the
    > XXXXXXXXXXXX intended solely for the use of the recipient(s) named
    > above. If you are not the intended recipient, you are hereby notified
    > that any review, dissemination, distribution, printing, copying, or the
    > taking of any action in reliance on the contents of this email message
    > and/or any attachments is strictly prohibited. If you have received
    > this transmission in error, please notify the sender by telephone
    > immediately and permanently delete this email [shred the document] and
    > any attachments.
    >
    > Thanks
    >
    >
    I am confused. You alreadfy add it to the text body, from what you say.
    That is your ONLY built-in option - global signatures.
    Ok thanks. On some emails I recieve, not sure of the systems, the "confidentiality text" is not in the body of the message, but is an attachment. Thanks for the response.

  • Three things i have noticed about NOKIA

    Nokia's best skill : disappointing their customers.
    three things i have noticed about Nokia
    1) Updates that are necessary are never on time.
    2) If you're phone has a problem their(nokia) customer service can't fix it.
    3) And they still believe their power in the tech market will never be crushed.
    looking at this many people have had their love for Nokia crushed. i for one am **bleep**. i bought my n8 for $550 if u convert RM1680 to it. dat was since october last year. and till now no proper software updates. nothing new on the phone. and we (customers) have to contend with being made fun of by people who use android and iphone because their phones can do what ours' cannot

    http://europe.nokia.com/support/contact-us
    If  i have helped at all a click on the white star below would be nice thanks.
    Now using the Lumia 1520

  • Is Nokia ready for high end market?

    It is the time of smartphones.  With the introduction of 3G, distance and speed are not a barrier at all.  Prediction is that, we will see a shift from laptop to smartphones, something we experienced a few years ago when laptop replaced desktops. So, is Nokia really ready for this competitve market?  I believe they are still not ready looking at the way they support N series and E series.
     My horror story started the day I purchased my N96, exactly 4 months back.   I have been watching the developments of N95 and wanted to own one.  Nokia released N96 by the time I made my decision.  The problem started when I started seeing low memory errors.  To my surprise, I noticed that Nokia uses phone memory for messages and N-gauge.  Configuring "mass memory" as the storage for messages didn't solve the problem completely as it failed to move all messagesI searched for some file explorer kind of applications to explore and clean phone memory.  I wish if Nokia had one.  The solution given to me by Nokia support was to reset the phone.  And, that cleared all data from my phone.  So, here are a list of my pain points
    - Does Nokia expect us to reset phone for every small issues.  Note that, these are not just phones, but smart phones.  More than contacts, I have my personal data, bookmarks, configurations, rss feeds, video feeds, radio stations, podcasts, GPS locations, blogging tools, applications etc. installed.  Getting back the phone in the same state will take days after a hard reset.  Do I agree if my laptop service center tells me that they have to format my harddisk everytime I take my laptop for servicing? Nokia Care's standard answer is to update the firmware (though I have the latest firmware) and reset the phone for any issues.  I only wish if Nokia trained their technicians to handle smartphones.  
    - N96 reboots when I use GPS 50% of the times (when you use it for longer duration either with google map or Nokia map or sports tracker)
    - Phone hangs when you move from wifi hotspot to other places while wifi scan is going on (I don't see this issue after upgrading to 12.043)
    - There is no way to restart the phone when the phone hangs.  You have to take out the battery and put it back.
    - I get disconnected frequently when I'm on long calls.  Though I can blame my network provider, I know its not completely because of them.  My N70 doesn't have this problem.
    - I have been having a long battle with Nokia support and bluetooth issues.  I tried to use Motorola HT820 headset with this phone.  Phone hangs or reboots 90% time when I turn on the headset.  Nokia's standard answer is that Motorola HT820 is not a supported accessory.  I agree, but is it acceptable if phone reboots or hangs when I tried to use an unsupported accessory?  Only way to reboot the phone when it hangs is to remove the battery and place it back.  Why can't they give a reset switch hidden somewhere if they can't write bugfree code (and nonone can).  I have been doing this for the last one month while trying to convince Nokia that they have a problem with their bluetooth stack. I can prove that it happens only with A2DP profile.  I have been using a plantronics bluetooth headset without any problem.  I'm also using HT820 with my Nokia N70 which supports only HSP profile. Unfortunately, N96 doesn't provide an option to choose what profile you want to use when you pair a bluetooth headset.  I could have listened to music from my laptop (A2DP) while the headset is connected with phone (HSP), and I don't miss any calls.  I'm pretty sure it is a bug in their bluetooth stack; only if I could talk to one of their developers and explain the problem.  
    - You know the commotion Nokia created when they removed VoIP stack from N96.  Thanks to Fring, I use VoIP and skype with N96 today.  
    - The NetWork stack is so cumbursome.  Each applications have to define their own access points and rights.  Why can't it be in the platform level? Just imagin you doing this on your laptop for each of the applications.
    - Its better not to talk about the battery.  It comes for less than a day for me.  But, you can always blaim the usage.
    How do we make Nokia listen to issues?  Do they have any customer feedback forum (please, not through the Nokia Care centers)?  I wish if they improve, after all, I still love my phone (Yes, I paid a good amount for this phone)
    --jaimon
    N96, FW: 12.043

    Hi Jaimon,
    I'm with you - I've had my N96 nearly six months and am VERY disappointed.
    I just bought a Parrot Party Bluetooth speaker. A GREAT little unit. Needless to say, the implementation of A2DP leaves a LOT to be desired on the N96. Basically, it's like listening to a CD that skips every 10 seconds. The N96 cannot keep up the stream of data fast enough. It's VERY annoying.
    I checked to make sure no other apps were running to make sure it wasn't something else running that was causing the problem, but no, it's rubbish (I have firmware 12.043). Other people in my office can connect their Blackberries etc... no problem. Plays back beautifully, but my N96? Piece of garbage.
    Nokia have a LOT to answer for! Like you say, a phone that costs more than a laptop and this is the level of service we get. I have written TWICE via their online customer service form, and on each occasion received an email saying I can expect a response in 72 hours. I've never received ANYTHING!
    Also, I had a Plantronics headset - Explorer 340. A nice headset. Same problems as mentioned elsewhere, would intermittently be disconnected and reconnected - very annoying. Last week, it paired but would not connect. Plantronics' support was wonderful! So efficient. They're exchanging the unit with a newer model (brand new) because they cannot replace the old model. Maybe that will work better. Meanwhile, because I NEED a headset for driving (and the supplied stereo headset is pathetic - cable too short, microphone ends up around your waist (USELESS!)) I bought (*gasp*) a Nokia BH-101. Paired fine with the N96 (as one would EXPECT), but the headset itself is lousy - such a poor design. I challenge anyone to make it fit in their ear comfortably enough as to be able to HEAR the bloody thing while driving. I have to keep one hand on it to keep it in my ear. USELESS NOKIA!
    What is it WITH this company?! Why have they lost the plot?!??!
    Ian Nicholson
    Poor Sod/N96 Owner
    Nokia: Connecting People... with iPhones.

  • New i7 Macbook Pro does not shut down with Nokia Internet Modem CS-15

    Hello everyone!
    It is unfortunate that my first post here is regarding a problem! I am completely new to the whole Apple Mac thing but decided to buy a new 17 inch i7 Macbook Pro. Unfortunately a problem occurred when using the Nokia Internet Stick (modem) CS-15 where it stays on the blue screen with the spinning logo when trying to shut down. Heres what happened:
    After installing and connecting the modem, I used the intenet for a while. Then I folded the display panel downwards to put the computer to sleep mode (I didn't disconnect the modem) after a moment I pushed the display up again to bring the computer out of sleep mode and tried to quit the Nokia programme. It wouldn't so I used 'force quit'. It was not responding before. Once all programmes were closed, I shut down the computer but it just stays on the blue screen with the spinning logo. I can manually hold down the power button but i want to know why it won't shut down! I also noticed the Nokia Modem was still on with a flashing blue LED.
    I feel that the modem might be stopping the MBP from shutting down. I have tried to quit the programme before without putting the computer in sleep mode but sometimes it doesn't work and i need to use force quit.
    Does anyone know why this is happening? I haven't installed anything on the computer or have background programmes running - just seems to be a problem with USB devices stopping it from shutting down properly.
    I have also tried to pull the Modem out physically after quitting the programme but it still hangs on the blue screen!
    Does anyone have any suggestions?
    Thank you!
    New Mac user!!

    Hi,
    running the activity monitor and select System Processes, set the window to see allrunning processes and sort by CPU usage, close all applications that are using and try to shut down your Mac, then identifies what the process that consumes more CPU percentage.
    Regards

  • Nokia Suite 3.6 clears pre installed map data from...

    I had a problem with Nokia Suite clearing pre-installed maps from my new Pureview 808 and E5-00. The first time I let Nokia Suite 3.6 check for outdated maps, it reported that over 700MB worth of maps needed updating.
    I didn't think much of the time taken but after maybe 5 minutes connection was lost and so were the preinstalled maps. Nokia Care didn't help as they said it was a PC or internet problem.
    I also noticed in Nokia Suite 3.6 that the country Thaliand is missing from my installation of the suite for Pureview 808. However the country is there inside my phone's map loader. Thailand is present inside Nokia Suite when I connect my E5 to Nokia Suite 3.6.
    Can anyone tell me what the pre installed maps in the phones are?

    @wkl12mr
    It depends upon the product code of the device as to which maps are pre-installed upon Mass memory of 808 as this determines localisation.
    Presumably your 808 is running Nokia Maps v3.09_12wk09_b05 and if you use "Maploader" from within Nokia Maps application is not Thailand listed as per screenshot?
    Happy to have helped forum with a Support Ratio = 42.5

  • Viewing Nokia location-tagged (geotag) photos on m...

    I have a Nokia E72 which has GPS.
    I installed the Nokia Location Tagger (beta) application so that taking pictures with the E72's camera will alow geo-tagging the photos (must have GPS-lock status first).
    So far, I've taken a few dozen pictures on my E72 which have been geo-tagged.
    I'd like to view those geo-tagged pictures on the world map.
    I installed Nokia Photos (Windows software) application on my desktop PC -- the Nokia Photos doesn't seem to recognize the Nokia E72 device in the application. (Supposedly Nokia Photos has a built-in support/feature to import photos from selected Nokia cellphones when they're connected to the PC)
    Anyway, I manually copied the photos from my E72 to a folder on the PC (instead of supposedly Nokia Photos should be able to do that), and then I pointed Nokia Photos to that folder where I copied the photos.
    Nokia Photos was able to identify the pictures where were geo-tagged. And I could view the photos with corresponding map locations.  Ok, so this is good. However, I notice the Nokia maps being used is not so detailed (the maps used are probably the Nokia Maps 2.0 instead of the Nokia Maps 3.0).
    I think with Nokia Maps 2.0, only major roads in our country the Philippines are shown, although with Ovi Maps 3.0, most streets in urban areas are quite complete and accurate. (in this case, the Nokia Photos only shows major roads, most likely from Nokia Maps 2.0).
    Therefore, I decided to try using several other photo applications to see if they could read the geo-tags and locate them on the map (eg. Google Earth/Maps or MS Virtual Earth / Bing Maps etc.)
    I download several geo-tagging-aware free photo software -- JetPhoto Studio, Microsoft Pro Photo Tools, Picasa and a couple of others.
    Seems like all these other apps weren't able to read the geo-tagging information from the photos which had the geo-tags (tagged by Nokia Location Tagger).
    Picasa was able to find only 1 of my (dozens) geo-tagged photos and showed its location correctly on Google Maps.  (JetPhoto Studio and MS Pro Photo Tools didn't find any geo-tag in my few dozen geo-tagged photos at all).  And quite strange that Picasa only noted 1 of my picture with geo-tag (Nokia Photos showed all the geo-tagged photos -- which numbered several dozens of photos).
    Just wondering, is the (Nokia) geo-tagging metadata info in the JPG pictures non-standard or just that the other supposedly geo-tagging-aware photo softwares have problems reading these Nokia Location Tagger geo-tagged photos correctly?  Anyone tried any of the above programs (the above-mentioned softwares are all Windows freeware).

    d_t_a wrote:
    Also, if there are lots of photos, it may take a long while to have to upload all those geo-tagged photos to Ovi, isn't it?
    That depends on the upload speed of your Internet connection 
    If a reply has solved your problem click Accept as solution button, doing it will help others know the solution. Thanks.

  • Business Phones - Nokia Still Dont Get It!

    I've recently moved from a Blackberry to Nokia E5. I mut say that my new Nokia has everything the Blackberry does, except I was surprized to find that Nokia has learnt nothing from Blackberry's success.
    The email application on the E5 is nothing short of completely useless.I've tried both the regular email and push email and both fall seriously short. The regular email takes hours to download a single message and the phone keep prompting you to select your preferred connection and there are all these prompts like, "connecting", "disconnecting", "loading". The blackberry has none of these prompts...
    I also tried the Nokia push email service hoping that I wouldn't have to sit for hours just to load one single email. After signing up on the website, I tried to enter my work IMAP and SMTP settings. During the setup, I didn't see the option to use StartTLS, only SSL. In any case, the first time I set it up, the Nokia website could not connect, the forth time it connected, I received an SMS on my phone. I clicked on the SMS and lone behold I started receiving email messages.
    From a user interface standpoint, the Nokia push email service is definitely nowhere near the usability of the black berry. For instance, the email headers take up the whole screen. You have to scroll down on every message to see the message content. This is a pain if you just want to flip across your messages to see if there is anything important available. Furthermore, I am not sure why they bother with the download original html message, since Nokia's phone seems incapable of actually retrieving a message dispite the fact that I am on a 3G network with fast Internet browsing configured. Also, you can clearly see that Nokia's email application is retrofitted to support push email but is not designed from the ground up to support push email.
    Getting the feeling that my E5 might not be a total write off, I thought I'd try setup my girlfriends state of the art Nokia phone. Curiously, when we subscribed with her phone, we did not receive an SMS, the Nokia web site just showed her account status after signing up.
    Anyway, on my phone, after about 30 minutes, I noticed that Nokia's push email service just stopped working. It simply stopped sending emails. It seems even though I might be tempted to overlook the shortcomings of Nokia's push email service, it doesn't even work.
    Conclusion: (1) five years later, Nokia still does not have a grasp on one of the most important applications for business users, namely push email. I find this absolutely, astounding since it is just an easy concept to understand. Are Nokia engineers actually thinking at all?
    (2) Nokia push email service is time consuming and difficult to setup
    (3) Nokia's push email service doesn't work
    (4) Nokia's push email service is a retrofit on a useless email client
    These facts, make the Nokia wholely inadequate for business use. Its no wonder they are getting pummelled in the market.

    I managed to get push email working by installing Emoz.... a Symbian application that seems to work better than Nokia's push email. Still, I feel that Nokia makes excellent phones, but its time someone banged them in the head so that they can finally understand what their customers are really looking for re: push email. In my mind, there is little point in having a standard email client in a phone at all. Push email is absolutely essential. And it is essential to get 100% right to win in the marketplace.

  • Oracle ADFMobile vs Nokia toolkit (J2ME)

    I am a newbie into developing wireless apps. Is Oracle ADF Mobile similar to Nokia toolkit for S60 platform. I noticed that Nokia toolkit supports Symbian browser (widely used) and also J2ME. What about Oracle ADF Mobile? I couldn't find any support for J2ME/ Midlets etc in Oracle ADF Mobile. If I develop an application using Oracle ADF mobile, what platforms/cellphones will it work on? Can someone provide some direction please?
    Thanks

    Hi ,
    Check this link, http://www.oracle.com/webapps/online-help/jdeveloper/10.1.3/state/content/navId.4/navSetId._/vtTopicFile.wireless%7Cmbl_acreateapps%7Ehtml/
    I am sure this will help.
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  • Nokia N8 reduce lower SAR value

    Hi, I have noticed that nokia N8 has high SAR value of 1.02 W/kg when Samsung Galaxy 2 has SAR of 0.35 !
    I did have not found any posts about bad reception quality on samsung, so why nokia choose so high SAR value??? My old N6680 has SAR of 0.64 and thats a phone I can use anywhere, elevators, bad receptions areas you name it.
    So my quations is this:
    How can I reduce - lower the SAR value of nokia N8 with service application or plugin whatever.
    The Service manual for N8 uses software to test the transmitter with various levels of power settigns, so there should be a way to set lower power, that will increase battery life and you probably know WHO anounced that microwaves are cancerogenic don't you?
    Attachments:
    Nokia N8 reduce lower SAR.gif ‏53 KB

    It is not quite as simple as that.
    Phones always have to be below a particular SAR value, and depending on which part of the world you are in it is typically 2. That is already a very low level, so when you are comparing figures like 0.35 and 1.02 you are comparing two very small numbers below another small number that is already a threshold many times below which any harm would be caused.
    You also should know that the figure quoted is the maximum for a range of different tests and conditions including against the head, body and hand and different channels and voice and data modes, also combined with WiFi etc..
    All this means that in  a typical situation when you are just making a phone call the SAR value in most phones is below than the figure quoted - although again you are still only comparing two very small numbers....
    and the reason why Nokia doesn't allow you to change the power levels is that those are very carefully calibrated to meet the GSM and WCDMA standards otherwise the device would not be certified and allowed for sale, and would most likely not work....

  • What's Wrong With Nokia ?

    HI : 
    I HOPE FOR EVERY ONE A Marry Chrismas and Happy New Year >>
    I Noticed on Nokia, it is in some of its phones has developed a low tone for incoming calls and then rises from its own, despite the availability of a particular option for the tone upward, thus becoming the normal tone, progressive resemble each other ...
    Nokia did not know there are people who suffer from a hearing problem and thus can not hear the normal tone of it as we have said previously that it is now upward!! Why Nokia has normal tone upward?? They forced the people to develop a progressive tone in both cases??
    I think this stupidity from Nokia!! Hope that the company would fix this error soon!!
    Thus become all the tones to the phone messages including low !!
    It is a new Nokia also has repeated the error, but a different way, It has banned the people to know who contacted them recently (Before last connection) ... For example, Contact Johnny 4 times (the second at noon - the sixth night - and the ninth pm)
    If you see on the screen last connection is the ninth in the evening and thus do not know that it may contact you many times!! "In the past, you can see the last 5 connections
    >>Note that these experiments have been observed on the new devices that carry a Symbian 40 for Example (Nokia 3600 slide - Nokia X3)
    I hope that my Messege reach for Every Body and sorry for the length ..

    hi again :
    no one of you stand what i'm saying ?? i'm n't talking about music in headphones ?? I'm talking about "incoming Call Alert" that's what I'm talking about sorry for repeat but i have to enplane : what i'm saying is nokia make tow choices in proflies :1. Ringing 2. Ascending  
    Why Nokia has made each of these two options, such as each ( Upward) This is what I meant
    some if you told "you can change this with a high pitched tone such as a loud mp3" but it's Impossible becouse the tone begining is so low ,
    Note : 
    I speak on behalf of people who suffer from hearing problems and who do not hear the tone on their phone, when the other is busy grilling or in the noise, it does not pay attention to the phone and this is what I mean. Thanks for the replies

  • Couldnt connect to nokia store?

    My Ovi on phone wont load says something about connection settings?, Neither will Facebook App. using a Nokia 3710 looks like a Yellow Key Symbol over the App in games......... Also i noticed the Nokia Suite PC wont go online either on the computer. * Couldn't connect to Nokia Store very frustrating!!!!
    Solved!
    Go to Solution.

    Hi 2dawgzy,
    Thanks for your post.
    We are very sorry for this inconvenience.
    Is your phone updated with the last software version (04.35)? You can check it entering *#0000# on the keypad.  If not, I would suggest you to update your 3710 with Nokia suite.
    Let us know how you get on and feel free to post any other questions you may have.
    Regards,
    Pfrancoise
    If this post has helped you to solve this issue, please press the "accept as solution" icon. Kudos would always be appreciated.

  • Nokia 616 - Contacts

    Hello,
    I'm using :
    User Profile 1 - Internal SIM ; carphone
    User Profile 2 - Hands free via Bluetooth ; Nokia 6680
    Is there anyway to
    a) copy contacts list from User 2 to User 1; or
    b) share contacts between the two user profiles ?
    I've noticed that Nokia 616 can handle with multiple contacts under the same name (phone, mobile 1, mobile 2, ...). I'm using this facility on my Nokia 6680 and would like to do the same when using the carphone but don't know how to copy the contacts list (phonebook) because it's not possible to use the SIM for this operation, as the SIM doesn't allow it (multiple contacts under the same name).

    Thanks for your hint I've tried first the older file, because it was directly linked in another forum. Now I used Nokia_616_Contacts_Download_S60_3.1.sis and finally it works.
    The installation shows that this app is not compatible and after installing it even so, ther pop up an system error message box. 
    After I delete all bluetooth connections (from the fse and phone) and rebooting the N97, I can start the file from the programs folder. After reconnecting to my car the download had started and I have access to the Phonebook
    Also I want to mention that I tested it not on the original nokia 616, but with the inbuild system of an AUDI, which supports rSAP only.

  • Dissatisfied N97/Ovi Maps owners - tell Nokia what...

    I just noticed that Nokia is running an online survey about Ovi Maps:
    http://europe.nokia.com/explore-services/maps
    I have used the opportunity to tell them how lousy the N97 and Ovi Maps 3 combination is.  I hope that all other members of this forum who are dissatisfied will also complete the survey so that Nokia might get the message that something needs to be done!

    Three things,One  maps always opens on the last location you had it opened, and finds current location once it gets a gps lock, Two if you haven't dowloaded and pre-installed maps on the phone ( the ones the application reads to navigate) with Nokia Map Loader then it will have to download them 'on the 'fly' which will use a lot of data and slow everything considerably. Last if you only just got the phone, it probably doesn't have Maps3.03 which tends to function much better. Worth checking for software updates both with the software updater on the phone OTA and with Ovi Suite on PC !
    Good Luck
    If I have helped at all, a click on the White Star is always appreciated :
    you can also help others by marking 'accept as solution' 

  • Nokia 5530 Homepage, with missing features

    When I turn my phone to the home screen theme/shortcuts, it fails to show the music player, radio and calendar.  I have tried ticking and unticking all the boxes, but it only ever shows my shortcuts, and the search.
    Is this a know problem on this phone?  I have just installed the latest firmware also, but this was happening before.

    Hi there,
    ?HOW DID THIS OCCUR?
    I recently brought this phone and after loading many downloaded applications and themes to my via USB Cable, I found out later that I was missing the shortcuts to my home screen on my phone. I had only had this phone for 1 day at this time and was really fustrated as to whether this was because of the way I used it or whether it was due to the lack of manufacturing and notice by Nokia.
    Searching the internet for numerous hours, I was brought to a reasonable conclusion of this very annoying problem. I was looking at different people who had encountered this very same problem and found out it is to do with one removing the USB from the computer in an inpropper manner. ie. Not disconnecting the USB properly via "Safely Remove Hardware"
    ?RESOLUTION?
    I am glad to tell you that I have found a brilliant resolution to this problem with its pros and cons, sadly. The good thing about this is that your phone will be working after the process but you will lose all your settings, data on the phone and any other methods of saved files. Bearing in mind that this process here could well fix your phone as it did to mine and  can esure that you will be happy with the results. This resolution is known has a HARD RESET OF A HANDSET. Sounds special don't it? Well it is...
    So basically, on the home screen, you have lost use of the shortcuts, telephone and contacts button on the either side of the bottom screen handset, right?
    Ok, heres how to do it...
    > Firstly, You must open up the clock by either opening up the menu, opening aplications and then opening up the clock.
    > Secondly, While on the application, clock, you must press the call (green button) on the bottom left of the handset. This will amazingly bring up a dialer display (telephone).
    > Thirdly, you must enter "*#7370#" (without the quotes) After typing that a popup screen will appear asking you to enter a password. The default password for your phone is "12345" (without quotes). unless you've changed it to something of your choice previously. I suggest trying the default password first.
    > Lastly, a second popup will appear, this is where you click yes.
    AFTER THAT IT SHOULD CONTINUE WITH THE FORMATTING PROCESS WHERE YOUR PHONE MIGHT DISPLAY A WHITE SCREEN. DONOT WORRY AS THIS WHITE SCREEN IS THE PROCESS IN WHICH THE PHONE IS BEING RE-SET AND DOES NOT NEED THE STUPIDITY OF SOMEONE SCARED TO TAKE OUT THE BATTERY IN AN EMERGANCY TO STOP THE PROCESS. DOING THIS WILL DEFINATELY HARM YOUR PHONE.
    AFTER THE FORMAT, YOUR PHONE WILL SUCCESSFULLY START UP NORMALLY WITH THE INTRO OF THE NOKIA LOGO HANDS. PLEASE NOTE THIS FORMATTING PROCESS DOES NOT TAKE LONGER THAN 50 SECONDS I WOULD IMAGINE, SO DONOT TAMPER WITH PHONE AND LEAVE TO WORK AT THIS TIME OF RE-SETTING.
    Please notify me of your results.
    PLEASE REMEMBER THAT THIS PROCESS WAS GIVEN TO ME BY THIRD PARTY RESOURCES FOUND ON THE INTERNET SOLELY FOR THE USE OF HELP TO THOSE OF THIS OR SIMILAR PREDICAMENTS. YOU HEREBY USE THIS METHOD WITH 100% CERTAINTY WITH THE MINOR RISKS OF HARMING YOUR PHONE IF NOT CORRECTLY DONE. I THEREFORE TAKE NO RESPONSIBILTIES OF RISEN PROBLEMS THAT MAY OCCUR DURING THIS PROCESS.
    Enjoy!

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