Config.msi - Vista - 1310 error installing

Yesterday and today I've gotten lots of the usual error:
"Error 1310.Error writing to file: C:\Config.Msi\1658852 ...
In my Event Viewer logs on my Vista 64bit Home Premium machine - trying to install Flash CS4.
Spent a few hours on the phone with adobe tech support, doing the normal things in kb408730.    Running the CS4 clean script, turning off virus software, resetting the permissions for Config.Msi directory, creating a new user account with admin privs and installing there.
All to no avail.   Just wanted to see if anyone had come up with a sure fire way to get around the problem of the Adobe installer not having permission to write to Config.Msi.
I see if I google the problem there are lots of potential remedies: deleting the Config.MSI folder or renameing it and restarting, or turning off using msconfig all services except Windows Installer.   Curious if anyone has found a way that always works.
If there was a way I could just make the darn Config.Msi folder stay 'writable' and have permission for everyone for the entire install process I think I would be good.

I was able to fix this issue. I went into the task manager and ended the msiexec.exe processes. There were a few of them already active when I looked in the task manager, so I just ended all of them. One of them will be tied to the installer you're trying to use, but that's okay, just try to install it again once you have ended all of the msiexec.exe processes, and it should work.

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C:\Config.Msi\65598.rbf error when downloading Itunes on Windows

Hi. I am trying to download the new Itunes and am having trouble in windows.
This is the error message: Error writing to file C:\Config.Msi\65598.rbf verify that you have access to that directory.
Any advice?

You're welcome. Were you having the Kaspersky trouble, NWP?

Error 1310 while installing itunes, config.msi folder missing, Vista home edition.

I get the following error when installing itunes 10.5.3 on my Windows Vista 32Bit premium home edition:
Error 1310. Error writing to file: C:\Config.Msi\4361d.rbf. Verify that you have access to that directory.
I cannot find the folder mentioned above.

I have the same problem. I've tried tons of ways to solve that. Finally I suceed today.
I closed all the antivirus and computer/device backup programs and elevate the pession of Config.Msi folder to the current user (by right clicking the folder, add the name of current account under security tab).
Then I reinstalled the updates, it worked fine.
I think one of those methods may be enough to solve the problem, but I'm not sure which is.

Error Installing Cloud Acrobat-Config.msi access

I am a Creative Cloud member and am having trouble installing Acrobat X Pro. The following is a sample error.
Exit Code: 6 Please see specific errors and warnings below for troubleshooting. For example, ERROR: DW050 ... -------------------------------------- Summary -------------------------------------- - 0 fatal error(s), 3 error(s), 0 warning(s) ----------- Payload: {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0 ----------- ERROR: Error 1310.Error writing to file: C:\Config.Msi\4755a83.rbf. Verify that you have access to that directory. ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation. MSI Error message: Error 1310.Error writing to file: C:\Config.Msi\4755a83.rbf. Verify that you have access to that directory. ERROR: DW050: The following payload errors were found during install: ERROR: DW050: - Acrobat Professional: Install failed -------------------------------------------------------------------------------------
Usually when I get such an error, I open the Config.msi directory and that verifies that I have
access, but it's not working in this case.
--Katherine

I'm moving this thread over to our download/installation forum.
For general Creative Cloud Membership questions, here is the FAQ link:
http://www.adobe.com/products/creativecloud/faq.html
-Dave

Error 1310. Error writing to file C:\Config.Msi\356163.rbf when trying to repair Office 2010

I am having trouble with Excel 2010 crashing. I have tried to repair Office 2010 but I keep getting the response:
Error 1310. Error writing to file C:\Config.Msi\356163.rbf. Please verify that you have access to that directory.
Can that error be fixed or should I just uninstall Office and reinstall???

Hi,
Essentially the CONFIG.MSI folder contains backups of files that are being installed or updated during a program installation.However, sometimes the installer program fails to add & remove these files because the access permissions have been
changed by some programs.Please try the following steps to add the Everyone group with Full Control permissions to the Config.Msi Folder:
Show Hidden Files and Folders in Windows 7
1.Start > in Search programs and files box, type Folder Options then Enter.
2.Click the View tab.
3.Under Hidden files and folders, click Show hidden files, folders, and drives,
4.Uncheck Hide protected operating system files (Recommended), and then click OK.
Add the Everyone group with Full Control permissions to the Config.Msi Folder
1.Open My Computer
2.Double-click on Drive C
3.Look for the CONFIG.MSI folder
4.Right-click on the CONFIG.MSI folder and and then click Properties and then click the Security tab.
5.Click the Edit... button and on the next screen click Add.
6.On the next screen, in the large text window type Everyone and then click Check Names - Everyone should then be underlined.
7.Check the box for Full control under the Allow column, and then click OK, then OK again, and OK again to close all the windows.
Now try repairing your Office 2010 again.
Best regards,
Rex Zhang
TechNet Community Support

Error "1310: Error writing to file: C:\Config.Msi..."

Can someone help before I go completely insane,
I had Adobe Creative Suite 4 Web Premium installed on my Asus laptop, when I would try to update I would get that there was a problem and the 11 updates could not be installed, after spending about 4 hours a day for days I decided a clean install might help, THAT'S WHERE THE REAL PROBLEMS STARTED, I have now spent another 4 half days firstly with color profile rollback and had to spend hours changing permissions to delete color profiles, running Adobe Support Advisor, Windows fix's, Adobe clean up tool,
I have managed to get the programs installed again with one problem Flash additional components, when I run the support advisor i keep getting this Error"1310:Error writing to file:C\Config.Msi..."(I have done searches and manually searched)
and kb408730r2 Error 1310 unable to write to a file-Creative Suit 4, I can't find this file I'm sure it does not exist so don't bother suggesting to change permissions or rename it,
I can't understand why a program worth thousands of dollars has so many problems, I am so disgusted.................................
at the moment I have most of the programs reinstalled, there updates available but I can't install them,
Anti-virus turned off, tried hard wire instead of wireless,
I have spent hours deleting Adobe files and folders, upgraded from CS2-noCS2 clean tool
contacted customer service, could not even understand my problem.................................................................................. ..

The flash player works fine,
Windows 7
I have tried to install several times, then had to go through the uninstall and attempt to clean up so have several log files,
Before blaming my laptop the only problem I have is with this program,
I have it installed on another PC and everything works fine, a tower,
From what I understand I can have the program installed on a PC and a laptop as long as I only us it on one or the other at any one time,
Researching these problems it has been reported that it is common on laptops for whatever reason and could be a result of piracy fears,
My version is legitimate and the Asus laptop has no other problems what so ever……
I have the “highlight new programs checked” on this attempt at reinstalling after reboot the Adobe CS4 program folder is highlighted then when it’s open most of the programs are highlighted like they are new, and they should be, but extension manager, flash, illustrator, and sound booth are not, like they are not a new instillation, but they are,
I spent ages on the colour profiles roll back also, one of many problems
One thing it has not been doing and I know it should because I have upgraded lots of programs, it’s not asking for the product key for the CS2 version and I know it should be, the CS4 is an upgrade but as I said its working fine on my PC
I also know I should not be spending a million hours try to work this problem out, I paid a lot of money for this and it should not have been problem in the first place, I was about to upgrade to 5.5 but that is definitely on hold….
I keep sending error reports to Adobe, one of the report numbers is 00-74926-225331012012

Tried installing latest iTunes (10.5.3.3). During installation received error message asking to verify access to "C:\Config.Msi\187e500.rbf". The only option it gives is "try again" or "cancel". No choice but to cancel installation. Any suggestions?

The problem started when my current iTunes kept popping up a window stating that my Auto Run was turned off. (which means iTunes will not be able to recognize when a CD is inserted or ejected). It asked if I wanted iTunes to run Auto Run and I select Yes every time (this window pops up every time I open my iTunes), but a second window pops up stating iTunes cannot turn on my Auto Run setting (but it will still be able to recognize CDs) to which I choose okay. A third window pops up after stating that iTunes was not properly installed and if I wish to import or burn CDs I need to re-install iTunes, except that I can import CDs since I did this only yesterday and this problem has been going on at least a month.
To add to this, I cannot cannot automatically update to version 10.5.3. (I don't recall which problem came first, my Auto Run problem or the fact that my iTunes can't update). iTunes suggested that I manually install the update, so I went to the apple site and tried manually installing the latest iTunes (10.5.3). However, during the installation process I received an error message. It asked me to verify access to "C:\Config.Msi\187e500.rbf". The only option it gives is "try again" or "cancel". I tried hitting Try again a few times but the same error message popped up, so I had no choice but to cancel the installation. Afterwards, I tried searching in my C drive but could not find "C:\Config.Msi\187e500.rbf"
Does anyone have any suggestions how I can update my iTunes?

I should have posted this earlier, but anyway. I restored my laptop to factory version after backing up any useful data, and the first thing I the laptop was restored was connect to the internet, download and install the latest version of iTunes. And Bingo! It worked.
Apple helps you find Original Sin with the Windows.

I am using Acrobat XI Pro and tried to install the current update. I got this error message: "Error 1328.Error applying patch to file C:\Config.Msi\pT64b3.tmp It has probably been updated by other means1 and can no longer be modified by this patch. For mo

I am using Acrobat XI Pro and tried to install the current update. I got this error message: "Error 1328.Error applying patch to file C:\Config.Msi\pT64b3.tmp It has probably been updated by other means1 and can no longer be modified by this patch. For more information contact your patch vendor." tried uninstalling and reinstalling and still get the error. Searched for C:\Config.Msi\pT64b3.tmp and cannot find the path or the file

For AA XI, you only need the 11.0.09 patch. Download from http://www.adobe.com/support/downloads/product.jsp?product=1&platform=Windows (Use "MAC" if a MAC is used).

When trying to update Acrobat XI I get a 1328 error each time. I have uninstalled XI and reinstalled it from disk. When trying to update the newly installed XI I still get the 1328 error. I have searched my C: drive for the file C:\config\Msi\PTA082.tmp b

When trying to update Acrobat XI I get a 1328 error each time. I have uninstalled XI and reinstalled it from disk. When trying to update the newly installed XI I still get the 1328 error. I have searched my C: drive for the file C:\config\Msi\PTA082.tmp but with no sucess. Any suggestions?

Hi Berriedale,
Please try the below steps and check.
Turn off any antivirus or software security program.
Download the update patch 11.0.10 manually from the below link and run it.
http://www.adobe.com/support/downloads/detail.jsp?ftpID=5859
Regards,
Anand

Error 1310.Error writing to file: C:\Config.Msi\12b31e.rbf. Verfiy that you have access to that dir

anyone know why this happens when trying to update adobe acrobat X pro.

Moving this discussion to the Acrobat Installation & Update issues forum.
Debra please try the steps listed in Error "1310: Error writing to file: C:Config.Msi..." | CS4 products - http://helpx.adobe.com/creative-suite/kb/error-1310-error-writing-file.html.

Problem installing itunes- error writing to file C:\Config.Msi\1c16cb7e.rbf. Verify that you have access to that directory. Help!!

Every time I try to update itunes i get an error that says: error writing to file C:\Config.Msi\1c16cb7e.rbf. Verify that you have access to that directory.
I've tried uninstalling and I the same error. Help!

Are you running Kaspersky security software on that PC? (There's been a few reports in recent times of Kaspersky interfering with iTunes installs, with that message being produced.)
If there is Kaspersky on board, we should try some general-principles getting-past-security-software-interference troubleshooting.
Download and save a fresh copy of the iTunesSetup.exe (32-bit installer file) or iTunes64Setup.exe to your Hard drive. (Don't run the install on line, and don't start the install just yet.)
http://www.apple.com/itunes/download/
Restart the PC. After the PC restarts do not open any applications. Disconnect from your network and/or the internet. Now switch off all your security software (firewall, antivirus, antispyware).
Now start the install by doubleclicking the iTunesSetup.exe (or iTunes64Setup.exe) file you downloaded earlier.
Reenable all security software prior to reconnecting to your network and/or the internet.
Any better luck with the security software shut down?

Cannot install itunes 10.7 access to config.msi message error writiting to c://config.msi/155b7cb.rbf. verify if you have access to this directory

Ok so I'm not a regular doofus, but I can't seem to install itunes 10.7!
I have tried to install through iTunes and it has an error, I therefore tried to install manually and get the following error message...
error writiting to c://config.msi/155b7cb.rbf. verify if you have access to this directory
I have no idea what the problem is! Please help!!!
THANKYOU in advance!
Danny

Doublechecking before proceeding. Do you have Kaspersky security software installed on the PC? (There's been a couple of reports of this in recent times being associated with Kaspersky interfering with the installs.)

Error writing to file c:\Config.Msi\a84617.rbf. Verify that you have access to that directory.

Cannot download new versions of iTuens to Windows Vista 64 bit. Get message: Error writing to file c:\Config.Msi\a84617.rbf. Verify that you have access to that directory.

Are you running Kaspersky security software on that PC? (There's been a few reports in recent times of Kaspersky interfering with iTunes installs, with that message being produced.)
If there is Kaspersky on board, we should try some general-principles getting-past-security-software-interference troubleshooting.
Download and save a fresh copy of the iTunesSetup.exe (32-bit installer file) or iTunes64Setup.exe to your Hard drive. (Don't run the install on line, and don't start the install just yet.)
http://www.apple.com/itunes/download/
Restart the PC. After the PC restarts do not open any applications. Disconnect from your network and/or the internet. Now switch off all your security software (firewall, antivirus, antispyware).
Now start the install by doubleclicking the iTunesSetup.exe (or iTunes64Setup.exe) file you downloaded earlier.
Reenable all security software prior to reconnecting to your network and/or the internet.
Any better luck with the security software shut down?

Error 1328.Error applying patch to fileC:/Config.Msi/PTEADA.tmp.It has probably been updated by other means, and can no longer be modified by this patch.For more information contact your patch vendor

hello,
After installing the Adobe reader, I got the following error message:
Error 1328.Error applying patch to fileC:/Config.Msi/PTEADA.tmp.It has probably been updated by other means, and can no longer be modified by this patch.For more information contact your patch vendor

For AA XI, you only need the 11.0.09 patch. Download from http://www.adobe.com/support/downloads/product.jsp?product=1&platform=Windows (Use "MAC" if a MAC is used).

"Error writing to file: C:\config.msi\3a3043.rbf. Verify that you have access to that directory. "

I keep getting this error when trying to update iTunes: "Error writing to file: C:\config.msi\3a3043.rbf. Verify that you have access to that directory." iTunes will not work. Any time I try to apply settings iTunes locks up. Anyone know how to fix this?

I had this exact same problem just now, trying to upgrade to 10.7.
I even got that error msg when trying to UNINSTALL iTunes!
After hours of frustration trying everyone's different suggestions, I downloaded Revo Uninstaller http://www.cnet.com.au/apps/revo-uninstaller-10610875/ which solved the problem.
Use it to help uninstall iTunes and related software components in the following order and then restart your computer:
1. iTunes
2. QuickTime
3. Apple Software Update
4. Apple Mobile Device Support
5. Bonjour
6. Apple Application Support (iTunes 9 or later)
Then you can install iTunes from scratch.
Good luck

Config.msi - Vista - 1310 error installing

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