Config Utility profiles NOT restored?

I've got a custom profile that I send out to each of our iPhones during initial setup. Today I had to swap out a defective phone with a working one. I had the user connect old phone and do a sync, disconnect phone from iTunes, swap SIM card, reconnect with iTunes and did a restore which all went fine. Later we discovered that the custom profile was missing. Did I miss something in the IPCU manual that says these don't get backed up/restored?

Configuration profiles can only be restored to the device from which the backup came. Restoring to a different device will cause all configuration profiles to be removed.

Similar Messages

  • Iphone config utility stops working WIN7

    iphone config utility does not load or  stops working in
    WIN7

    Sorry to hear that, but thanks for sharing that with us.
    Perhaps you'd like to ask a question?

  • UC320W Config Utility - No Connection from IE9

    Hi,
    I have an issue where the UC320W config utility is not accessible in IE9 but it works fine on the same PC on Google Chrome or Safari. I get a HTTP 404 Not Found error on IE9.
    UC320W is running a static IP.
    Any ideas?
    Trent

    Hi Trent,
    We are not aware of this error message when using IE9 to access UC320W configure utility. You may want to contact the Cisco Small Business Support center to troubleshoot what's going on.
    Best regards,
    Wenjin

  • Iphone Config util and profiles...

    Is there a way to create a database for iphone users profiles or must I build a workstation just for profiles.

    Hmmm... It appears that all my Login items were removed from my account and iTunesHelper was the one which would allow iTunes to connect (noticed all this after rebooting the machine). iTunes will now recognize it if I manually start iTunes but will not auto-start when the iPhone is docked. Could not find iTunesHelper.
    Does anyone know where I can find iTunesHelper so I can add it to the Login items?
    I apologize if this does not belong on this list but this problem (of no Login items) appeared after upgrading Server Admin and adding iPhone Config Util to a newly upgraded 10.6 machine (non server).
    Paul

  • IMAC G4 Tiger 10.4.10 see USB Negear WG111 in Profiler not in network util

    Hello,
    I have a G4 running Tiger, I have a Netgear WG111 USB V2 it is recognized in System Profiler (as Cohiba 3887 rev0) but network utility does not see it. The driver is loaded into the OS. Any help?
    Thanks

    Hello,
    Thanks for the welcome... I rebooted and looked at Sys pref; Network; show; network port configurations.
    I only see the built in products, eth0, firewire, modem. If I try to add one it only gives me those options and 6 to 4.
    So it doesn't appear to be recognized, add to that the Netgear app which is for 10.4 is showing in my apps and when I open it it appears to hit the dock as the line moves as if it will add it but doesn't load there. This could be my issue going to try and reload it.

  • 3gs is not recognized by iTunes or iPhone config. utility.

    my 3gs is only running 3.1.2, when trying to run the config utility i got the error code 0xE8000065, iTunes gave me error code kAMD Read Eror. im running windows 7. Any help with this would be terrific! Thanks

    I have the same problem with my iPhone 4 - since updating to iTunes 10.1.1 I my iPhone is not recognised by iTunes. I have reinstalled and done all of Apple's suggestions up to the point of messing with the deep settings in Windows (I'm not confident that I won't mess up other things if I do this). The computer recognises the iPhone but iTunes ignores it. Come on Apple - how about a simple fix that doesn't require a nerdy ability to delve into the depths of software settings!

  • Is there any way to get back my data if I had not restored it from time machine before reinstalling Mac OS X on my comp from utility. PS - My OS version has downgraded from Mountain Lion to Mac OS X 10.75  . Pls. help

    Is there any way to get back my data if I had not restored it from time machine before reinstalling Mac OS X on my comp from utility. PS - My OS version has downgraded from Mountain Lion to Mac OS X 10.75  . Pls. help

    Look at the blue box on this link:
    http://pondini.org/TM/19.html
    Ciao.

  • Disk utility does not allow to restore Macintosh HD after I deleted a small size (1GB) partition

    Hi, when I tried to create a new 1GB partition (on my Mac mini 2011, using Mac OS X 10.7.3) and then to delete it I could not restore (increase) Macintosh HD size using Disk utility (diskutil list shows the same value for Macitosh HD (498,17GB) partition before and after I deleted a new created 1GB partition).
    Please help, how I can restore the original size of Macintosh HD when Disk utility does not allow to restore Macintosh HD after I deleted a small size (1GB) partition?
    Thank you.

    The bottom right corner dragging does not help in my case, because it shows that Macintosh HD partition size is maximal, but its real size did not change after I removed 1GB partition.
    Maybe any other idea can help me, for example some built-in tool like diskutil which allows to view and manage unused partitions in terminal?
    Thank you.

  • Can't restore backup with disk utility: "Operaton not permitted"

    OK, my imac 2.8 alum hard drive broke down. i backed it up before it failed, and have been using the firewire drive i backed up to as the startup with my second mac (a mini) for the last week.
    Now trying to restore the backup back to the imac with the new drive. the backup is 210gb, the new partition is 250gb.
    But the disk utility has been giving me this error:
    2009-04-08 01:09:38 -0700: Copying
    2009-04-08 01:28:13 -0700: could not copy /Volumes/Blank Slate/bin/.BC.7setUX; Operation not permitted
    2009-04-08 01:28:13 -0700: Bom copy exited with error 1
    2009-04-08 01:28:13 -0700:
    2009-04-08 01:28:13 -0700: Could not restore - Operation not permitted
    2009-04-08 01:28:14 -0700: Could not restore - Operation not permitted
    2009-04-08 01:28:15 -0700:
    Any thoughts?

    It means that Disk Utility is choking on the hidden file .BC.7setUX buried in /bin. That file doesn't exist on my machine. Launch the Terminal app, type in this command, hit the return key, and quit the Terminal app;
    *rm /bin/.BC.7setUX*
    Now, try restoring again.

  • Installed new harddrive and I am trying to restore from time machine external back up. I restarted the computer and held the Command key and the R and the restore utility does not appear. what can I do

    I installed new hard drive and I am trying to restore from time machine external back up. I restarted the computer and held the Command key and the R and the restore utility does not appear. what can I do

    Command + R keys are for Macbooks running Lion and Mountian Lion only. ( i could be wrong on this)
    you have a couple of options:
    Do a clean install of Snow Leopard via Install DVD.
    Clone your old hard drive to your new hard drive via Carbon Copy Cloner
    Or click on the link below to give you a better idea.
    Hope you get it sorted out.
    http://pondini.org/TM/14.html

  • Remove old VPN profiles installed via Config Utility?

    I've got an iPhone 4S running iOS 6. It has two VPN profiles that were created via Configuration Utility profiles. These two VPN profiles are no longer used, but I can't seem to find a way to remove them.
    In Settings -> VPN, if you tap the blue arrow next to the profiles themselves, the only option available is the "Connec On Demand" On/Off switch. There is no "Delete VPN" button.
    In Settings -> General -> Profiles, nothing is listed for me to remove.
    How can I delete these two unused profiles?

    Having same problems.
    There is no such setting as "Profile" in General, but the old profile is invisible. The Cisco AnyConnect app says there is no profile either.
    This "invisible" profile was installed on my old 3GS in order to block data transfer using 3G etc. Since the new iOS updates and then iPhone 5 update the option "Profile" in setting has dissapeared.
    But it's still somewhere and it's still blocking my data connection. It's weird. I don't know how to get rid of it.

  • HTML Config Page will not open

    Hello,  I am running Yoesmite, 10.10.3 and cannot get the HTML Config page to open to set up my HP 1102W printer wirelessly. This problem started when I set up my printer to an airport time capsule. When I had an airport extreme I had no problems with my wireless setup and printing using air print. After connecting my 1102W to my laptop via USB, my printer is recognized in the Print Scan window found in system preferences. However whenever I choose utility, the HTML config page does not open. No error messages occur. Any help would be appreciated. Thank you

    Hi , I see that you are having issues opening the HTML Config Page. I will certainly do my best to help you. Make sure Safari is set as the default browser. (sometimes the EWS won't open if it isn't set as the default)Open Safari, across the top select the Safari menu, select Preferences, General, set as default.You will probably have to delete and add the USB driver back in again in Printers and Scanners to get the HTML to open. You may have to delete and readd the printer again as a USB connection again, then try and open the HTML again. If you haven't already restore the old network settings on the printer, here are the directions. 1. Turn the product off.
    2. Press and hold the wireless button and the cancel button and then turn the product on.
    3. Hold the buttons until the printer stops making noise, then release the buttons. If you still can't open the HTML config, then update the printer's firmware. There isn't one available for 10.10 at this time, so you would have to use a older Mac or a Windows computer to do this. HP LaserJet Pro P1102w Printer. If you appreciate my efforts, please click the 'Thumbs up' button below.If there is anything else I can help you with, just let me know. Thank You.

  • Does iPhone Config Utility Have an admin password to override?

    Hey guys,
    Very new to the iPhone Config Utility. I'm wondering if it's possible to limit a phone (or iPad actually) using the iPhone Config Utility, BUT have an admin password that overrides those limitations? So:
    1) install a limited profile on an iPad
    2) when they need an app installed (for instance) they just hand the iPad to IT, who has a "magic" password and installs that approved app, then logs back out.

    Real sorry guys, even though it's been 2 years since original post, but I've fixed it.
    I am using iPCU 3.6.2.300 and the problem was not on the iPCU, but, you can fix your image on Photoshop like below:
    iPad (Retina display) 152x152px; Resolution: 72 px/inch; Save as Bitmap (.bmp) with OS/2 file format.
    and for other devices, just follow the guidelines for size (in pixels) at the iOS Developer Library here, with resolution either 72px/inch or 96px/inch. Just remember to save as Bitmap with OS/2 file format, not Windows.
    Regards,
    Phillmont.

  • (Mac) iPhone Config Utility Locking Up?

    Trying to use iPhone Config Utility to add web clips and restrictions to class set of 32 iPod Touches.  Keep getting locking up for freezing if I go above 2 web clips in the same profile.  Anyone else experienced this? 
    Details:
    I am using a Macbook running OS 10.6.7 / Using iPhone Config Utility 3.3 / Tried putting profiles on 5th Gen iPod Touches running both iOS 4.3.1 and 4.3.2
    Created a profile and made some random settings and web clips; tried to install to the tethered "FPTouch-001" device.  I would either get a "Profile Install Failed" dialog box or the IPCU program would completely lock up.
    I scaled things back and created a "simpler" profile with just 3 web clips for school related websites; same result - IPCU would lock up or would get the "Profile Install Failed" box. 
    Scaled things back even more and just did a profile with 1 web clip -- that took to the device.
    Worked up from there, added a 2nd web clip, that took to the device just fine.
    When I got back to adding a 3rd web clip, the profile would not take to the device. 
    Tried 4 web clips thinking maybe 3 was just a cursed number -- no go.
    Tried a different device "FPTouch-002" and that device reacted the same.
    Just baffled.  Not sure why the IPCU is not cooperating.  Thoughts? ideas? Similar instances? Resources? 
    Thanks for reading this and for any help you can offer.
    Chad

    Q1. 2.2 (but listed minimum requirement is OS X 10.6.)
    Q2.  iPhone Configuration Utility 2.2 for Mac OS X
    Q3. Yes
    http://help.apple.com/iosdeployment-ipcu/?lang=en

  • Iphone *4S* in recovery loop able to toggle dfu but WILL NOT restore....

    I APPOLOGIZE THAT THIS POSTED QUESTION OF MINE IS SO LONG. HOWEVER, IT IS A NEED TO KNOW BASIS FOR YOU ALL IN ORDER TO ASSIST/HELP ME WITH THIS MATTER THANK YOU FOR READING.... First of all i highly appreciate all of you taking time to read this question as well as all of your efforts to assist me in this matter thank you.... Here is the issue.... My 15 year old brother purchased an iphone 4s from ebay at $75.00. The description and status of this iphone 4s stated that it is "STUCK IN DFU MODE" we knew nothing about the dfu situation. (or how highly difficult it would later be) So he asks me if he should buy it, well i said yes thinking that this problem sounded legitament as well as easy/simple to bypass and or repair. Therefore he purchased it thinking we could bypass this dfu problem, and he would finally have a fully functional iphone 4s as he has been anticipating to own one. As He knows more about idevices than i do and owns alot of them from ipod touch all the way up to this stubborn iphone 4s. He began to work on this iphone 4s project trying to get it to boot up and work correctly for a couple of days, and hours at a time, it wouldnt no matter what. I then took over the project, and i have to say, this particular iphone 4s, is very corrupted/damaged as far as something software/firmware related within this iphone 4s. So for several hours at a time for almost 3 or 4 months into this grueling project this morning included i have been putting all of my effort into fxing this iphone 4s. I couldnt/cannot get it to restore on itunes (of which we both have the most recent update of itunes) in recovery mode and in dfu mode. I toggled our firewalls to allow the itunes update server. I as well as i toggled our anti-virus programs into disabled mode for the times of which we have been trying to restore and update this iphone. It did update, however, as usual it will not restore with itunes it *ALWAYS* responds back to us with itunes the cannot restore this iphone, the following unknown error has occurred,error (9). I then proceeded to searching online for a solution to the problem(s). As well as this error code (9) itunes continuosly states, After it shows a loading bar under the white apple logo/boot screen on the iphone 4s. It soon there after tries to restore it then responds back with the afformentioned error code (9). The thing is that ive researched, researched, and researched on youtube, bing, and other forums. As i did not know about this apple support community until this morning. Ive spent about 2 and a half hours searching the community here. So yes, i have searched the support community thoroughly. However i have yet to find the solution to the iphone 4s errors we are facing with this potentially irreparable iphone 4s. I am in great hopes that it cant be completely useless, static shocked, or "bricked" because it turns on and registers on itunes etc. Ive went so far as opening the iphone 4s as well so as to see if it would happen to be a hardware issue. Yet everything on the inside of this iphone 4s, is in perfect order as well as new just as the outer casing and the screen. he ordered this iphone 4s from some seller profile of which was a cell phone store/seller (or so it said) on ebay. So my thoughts on it now are if they couldnt get this iphone 4s to boot up and fully function. Then im not sure if i can either, as i know nothing about idevices period. However i have learned a whole lot about them now. in conclusion all i can say about this entire situation with my brothers iphone 4s is that, i hope that i can get it repaired  by myself with the proper assistance through the community from you all... But right now i feel sad for my younger brother because i cant seem to get his iphone up and running of which he is excited to have working and he is relying on me to get it fixed....
    P.S.-  I think that this iphone 4s has probably been dropped and something inside is loose causing it to have all of the issues it is having im not to sure though.... its just a thought i had about this iphone, also maybe it got too hot and it is therefore malfunctioning? and if that is the case then theres got to be some way  to fix the hardware inside of this iphone by soldering or just simply unplugging something and then plugging it back in? again these are just some thoughts ive had about this whole situation. I mainly think, that this iphone 4s somewhere along the lines, was corrupted/damaged by the person(s) who has had it/owned it in the past. They had to of tampered with the iphone 4s by jailbreaking it or attempting to do so. Or they may have damaged it by improperly updating the ios, improperly attempting to restore it, or downgrade it, etc. And  the only "SOLUTIONS" i found online, were various programs to fix all of the problems/problemthis iphone is having trouble with. NOTE: these programs i knew absolutely nothing about or how to use them. Only by following youtube tutorials etc. i eventually learned my way around them. Anyway EVERY LAST ONE OF THESE PROGRAMS FAILED VERY MISERABLY in repairing this iphone 4s. I found all of the following programs and attempted to use all of them with my brothers iphone 4s they are all up to date and are as follows: redsn0w, ifaith, tinyumbrella, ireb r7, sn0wbreeze, bluefreeze and recboot. these were all reffered to me by youtube and other forums to "help" with an iphone 4s. i do not know anything about these programs as far as if i should have used them. However, like i said they were on youtube and such so i got them in a desperate attempt to fix my brothers iphone 4s and again i appologize this posted question of mine was very long however majority of this information is a need to know basis in order to help/ assist me in this matter THANK YOU ALL....   

    If you have the latest version of iTunes you should not have to download the ipsw file separately as jalp suggests. iTunes will download it automatically.
    This error (9) most often means that your antivirus or firewall (or router) is blocking access to Apple's servers. In rare instances it can also mean that the phone was hacked (or "jailbroken") to unlock it. If this is the case you must do a DFU restore, not Recovery Mode, as follows:
    Reboot your computer
    Disable your antivirus and firewall. If you has Kaspersky you may actually have to uninstall it, as it can never be turned completely off.
    Connect the USB cable to a USB port directly on your computer, not to a hub. DO NOT connect the other end to the phone
    Disconnect all USB devices except for mouse, keyboard and iPhone cable.
    Launch iTunes
    On the phone hold the HOME and SLEEP buttons at the same time for EXACTLY 10 seconds, then release the SLEEP button but continue holding the HOME button. The screen should be black. If it has an Apple logo this means you held both buttons too long. Release the HOME button and do it again.
    While holding the HOME button connect the free end of the cable to the phone.
    After a short while iTunes should recognize a phone in "recovery mode" (iTunes doesn't know the difference between DFU and Recovery modes, but the phone does)
    Release the HOME button and don't touch the phone or the computer until the process completes or you get an error message. Ignore any displays on the phone.
    If the error recurs the phone was probably messed up when it was hacked. This is not a hardware problem, or if it is, it isn't one you can fix.
    You can try repeating these steps with a different computer and a different cable. If that fails also the phone is probably not repairable.

Maybe you are looking for