Configuration documents of CRM 2007 in Solution Manager

Hi all,
I have new version of CRM 2007 in our landscape and Solution manager as well.
So we need to get/download configuration documents of CRM 2007 by Solution manager but not sure what configuration we need to do in Solution manager to get these CRM documents.
So kindly suggest me the way to get this done, thanks.
Regards,
Himanshu chauhan.

Hi,
This link might not be sufficient but will let you know how powerful Solution Manager is.
http://www.sap.info/index.php4?ACTION=noframe&url=http://www.sap.info/public/INT/int/index/PrintEdition-17873d3e79f60eb30-int/0/articleContainer-214343d5145200a438
This link will be useful to you providing you how to create non SAP systems in your Solution Manager Landscape.
http://help.sap.com/saphelp_sm40/helpdata/en/bc/0e90000e58f64fb184a4cba0323e39/content.htm
This is one good guide for you.
www.sappro.com/downloads/NonSAPsystems.pdf
Meanwhile i will try for more indepth coverage of the subject.
Feel free to revert back.
--Ragu

Similar Messages

How to reverse billing documents in CRM 2007 utilities billing

Hello All,
How to reverse the billing document in CRM 2007 utilities in billing screen.
In ISU CRM SAP gui we use Tcode EABICO to reverse the document by giving reversal reason and reconcil key. how can we reverse a bill in CRM 2007
Thanks & Regards,
Raj.

Hello Raj,
you can use the BSP component IUICBCO in CRM2007 in order to perform a bill correction. You can test this BSP component using the transaction BSP_WD_CMPWB.
This component has already been integrated into the business roles UTIL_IC and UTIL_IC_LEAN.
Best regards,
Michael.

Configure EP to display contents from Solution Manager

Hello,
How to Configure EP to display contents from Solution Manager? I want to access Solution Monitoring through Portal, how to do this?
I will appreciate if someone can help me,
Waiting for reply,
Regards
Sharmishtha

Hello Lee
I want to display solution monitoring on portal. I will access the portal instead of solution manager to view CCMS alerts.
I have configured ccms in solution manager which is my central system, so now i want to display these contents on portal.
is there any way i can do this task. I have solman 4.0 with SP15. I use work center for this configuration.
Will appreciate if you can direct me the right way.
Thank you
Regards
Sharmishtha

CRM Content for Solution Manager

Does anyone have an idea where i can find the CRM 7.0 Content for Solution Manager?
I tried looking under: Downloads - SAP Software Distribution Center as well as Release and Upgrade Info with no luck.
Please help.
Kind Regards
Felix

>
felix chabeli wrote:
> Does anyone have an idea where i can find the CRM 7.0 Content for Solution Manager?
>
> I tried looking under: Downloads - SAP Software Distribution Center as well as Release and Upgrade Info with no luck.
Do you want to implement CRM 7.0 with the help (project, Business Blueprint, Configuration) of a SAP Solution Manager system?
If yes, you can browse through the [Available implementation content|https://implementationcontent.sap.com/bpr]
The content is shipped via add-on ST-PI and its support packages.
Relevant transactions: SOLAR_PROJECT_ADMIN, SOLAR01, SOLAR02
Regards,
Ruediger

SMD Configuration on MDM 7.1 with Solution Manager 7.01 SP19

Hi,
Kindly let me know if someone has faced issue with configuring SMD on SMD 7.1 with Solution Manager 7.01 SP19. Presently I have configured that and System is being shown in Wily Introscope Webview but Saposcol is greyed out in that.
Also system is not showing any data in Introscope Dashboard. Any guess for this?
Earlier while I was configuring SMD, error related to null installation directory (...Invalid root directory: /usr/sap/SID/null ) were occuring. After that when I created a softlink for saposcol service from /usr/sap/hostctrl/exe/saposcol to /usr/sap/SMD/SMDA97/exe.
Still no data and still in SMD Agent logs saposcol service warning is there.
Thanks & Regards,
Manish Singh

Hi Jansi,
Thanks for the reply..
Here is our scenario. SAPOSCOL was not there in /usr/sap/SMD/SMDA97/exe first place. So I made the softlink from /usr/sap/hostctrl/exe/saposcol to /usr/sap/SMD/SMDA97/exe and than re-ran setup again but still of no use.
Our Soltuion Manager saposcol version and MDM saposcol version is same. Below is the SMD Agent log of MDM server:
Apr 20, 2011 2:36:19 PM [Thread[Thread-22,5,main]] Error      com.sap.smd.wily.hostagent.config.AgentConfigVO - finalizeDestination(): Initialization failed
[EXCEPTION]
com.sap.smd.wily.hostagent.PermanentException: Error: cannot connect to destination SapHostControl_Default. Probably saphostctrl is not installed. This error can be ignored if saposcol is available.
at com.sap.smd.wily.hostagent.saphostcontrol.SapHostControlDestination.open(SapHostControlDestination.java:98)
at com.sap.smd.wily.hostagent.config.AgentConfigVO.finalizeDestination(AgentConfigVO.java:85)
at com.sap.smd.wily.hostagent.config.AgentConfigXmlHandler.endElement(AgentConfigXmlHandler.java:174)
at com.sap.engine.lib.xml.parser.handlers.SAXDocHandler.endElement(SAXDocHandler.java:156)
at com.sap.engine.lib.xml.parser.XMLParser.scanEndTag(XMLParser.java:1953)
at com.sap.engine.lib.xml.parser.XMLParser.scanElement(XMLParser.java:1846)
at com.sap.engine.lib.xml.parser.XMLParser.scanContent(XMLParser.java:2442)
at com.sap.engine.lib.xml.parser.XMLParser.scanElement(XMLParser.java:1843)
at com.sap.engine.lib.xml.parser.XMLParser.scanDocument(XMLParser.java:2845)
at com.sap.engine.lib.xml.parser.XMLParser.parse0(XMLParser.java:231)
at com.sap.engine.lib.xml.parser.AbstractXMLParser.parseAndCatchException(AbstractXMLParser.java:145)
at com.sap.engine.lib.xml.parser.AbstractXMLParser.parse(AbstractXMLParser.java:165)
at com.sap.engine.lib.xml.parser.AbstractXMLParser.parse(AbstractXMLParser.java:245)
at com.sap.engine.lib.xml.parser.Parser.parse_DTDValidation(Parser.java:260)
at com.sap.engine.lib.xml.parser.Parser.parse(Parser.java:271)
at com.sap.engine.lib.xml.parser.SAXParser.parse(SAXParser.java:125)
at javax.xml.parsers.SAXParser.parse(SAXParser.java:375)
at com.sap.smd.wily.hostagent.config.AgentConfigParser.parseXml(AgentConfigParser.java:59)
at com.sap.smd.wily.hostagent.SapAgent.loadConfiguration(SapAgent.java:430)
at com.sap.smd.wily.hostagent.SapAgent.start(SapAgent.java:93)
at com.sap.smd.wily.hostagent.WilyHostService.startAgent(WilyHostService.java:118)
at com.sap.smd.wily.hostagent.WilyHostServicep4_Skel.dispatch(WilyHostServicep4_Skel.java:168)
at com.sap.engine.services.rmi_p4.DispatchImpl._runInternal(DispatchImpl.java:330)
at com.sap.engine.services.rmi_p4.DispatchImpl._run(DispatchImpl.java:201)
at com.sap.engine.services.rmi_p4.DispatchImpl.run(DispatchImpl.java:721)
at java.lang.Thread.run(Thread.java:664)
Caused by: javax.xml.rpc.soap.SOAPFaultException: Method 'SOAP-ENV:Envelope' not implemented: method name or namespace not recognized
at com.sap.engine.services.webservices.jaxrpc.wsdl2java.soapbinding.MimeHttpBinding.buildFaultException(MimeHttpBinding.java:747)
at com.sap.engine.services.webservices.jaxrpc.wsdl2java.soapbinding.MimeHttpBinding.processDocumentFault(MimeHttpBinding.java:870)
at com.sap.engine.services.webservices.jaxrpc.wsdl2java.soapbinding.MimeHttpBinding.call(MimeHttpBinding.java:1451)
at com.sap.smd.agent.wsclients.saposcol.SAPOscolStub.getCpuConsumption(SAPOscolStub.java:142)
at com.sap.smd.agent.wsclients.saposcol.SAPOscolStub.getCpuConsumption(SAPOscolStub.java:157)
at com.sap.smd.wily.hostagent.saphostcontrol.SapHostControlDestination.open(SapHostControlDestination.java:94)
... 25 more
Apr 20, 2011 2:36:19 PM [Thread[Thread-22,5,main]] Warning    com.sap.smd.wily.hostagent.SapAgent - startActions(): Action SAPOsColWs
[EXCEPTION]
com.sap.smd.wily.hostagent.TransientException: Destination not available:SapHostControl_Default
at com.sap.smd.wily.hostagent.saphostcontrol.SapHostControlAction.init(SapHostControlAction.java:74)
at com.sap.smd.wily.hostagent.SapAgent.startActions(SapAgent.java:396)
at com.sap.smd.wily.hostagent.SapAgent.start(SapAgent.java:94)
at com.sap.smd.wily.hostagent.WilyHostService.startAgent(WilyHostService.java:118)
at com.sap.smd.wily.hostagent.WilyHostServicep4_Skel.dispatch(WilyHostServicep4_Skel.java:168)
at com.sap.engine.services.rmi_p4.DispatchImpl._runInternal(DispatchImpl.java:330)
at com.sap.engine.services.rmi_p4.DispatchImpl._run(DispatchImpl.java:201)
at com.sap.engine.services.rmi_p4.DispatchImpl.run(DispatchImpl.java:721)
at java.lang.Thread.run(Thread.java:664)
Apr 20, 2011 2:36:20 PM [Thread[Thread-22,5,main]] Warning    com.sap.smd.wily.hostagent.action.SapOsColAction - launchDaemon(): saposcol exited with 255***********************************************************************
This is Saposcol Version COLL 21.01 711 - AIX v12.01 5L-64 bit 090324
Usage: saposcol -l: Start OS Collector
        saposcol -k: Stop OS Collector
        saposcol -d: OS Collector Dialog Mode
        saposcol -s: OS Collector Status
The OS Collector (PID 1552388) is already running .....
Apr 20, 2011 2:36:23 PM [Thread[SAPOsCol,5,main]] Error      com.sap.smd.wily.hostagent.action.AbstractAction - run(): Action throws exception, will be terminated: SAPOsCol
[EXCEPTION]
java.lang.NullPointerException:
at com.sap.smd.wily.hostagent.action.SapOsColAction.reportProperty(SapOsColAction.java:293)
at com.sap.smd.wily.hostagent.action.SapOsColAction.dumpSection(SapOsColAction.java:239)
at com.sap.smd.wily.hostagent.action.SapOsColAction.processXml(SapOsColAction.java:164)
at com.sap.smd.wily.hostagent.action.SapOsColAction.doRun(SapOsColAction.java:417)
at com.sap.smd.wily.hostagent.action.AbstractAction.run(AbstractAction.java:53)
at com.wily.EDU.oswego.cs.dl.util.concurrent.PooledExecutor$Worker.run(PooledExecutor.java:728)
at java.lang.Thread.run(Thread.java:664)
Our MDM is 7.1 version and Solution Manager is 7.01 (EHP1) with SP19 so we should configure our MDM system as 7.1 version which we did but still data is not coming in Wily properly. Its not showing SID name under the hostname in Wily Introscope and neither is MDM Servers (Master Data Import Server, Master Data Server & Master Data Syndication Server under SID).
Now the interesting thing is that if we configure our MDM server as 5.5 version with Solution Manager and do the configuration than its showing in Wily but in that case MDM Cockpit doesn't work.
We want both to work Wily as welll as MDM Cockpit since our MDM and Solman version matches for both configuration.
Any ides or help steps to do that?
Thanks,
Manish Singh

How to start installing CRM, ERP and SOLUTION MANAGER on a VM

Dear all,
It has been some years now that I installed a CRM and ERP system (this was in the days of dual stack ). Now I see that dual stack is depricated and that everything runs on a Netweaver base.
My question is now the following;
Can someone please tell me how to proceed to install these 3 SAP components on 1 server, each on its own virtual machine?
I suspect that I will first have to install the OS (RHEL 5.6 64 bit) and then I will have to install the DB (Oracle 11.2i). After this I start the installation of the SAP component or is there someting I need to do to get the Netweaver part on the server first?
And where can I find EXACTLY which files I need to download from the SAP site for each component, because the CRM part for instance has a ton of files and there is nowhere an indication that says '"this is the normal installation package".
Kind regards,
David

> I suspect that I will first have to install the OS (RHEL 5.6 64 bit) and then I will have to install the DB (Oracle 11.2i). After this I start the installation of the SAP component or is there someting I need to do to get the Netweaver part on the server first?
not quite right.
You start sapinst, it will proceed a number of sections and then request you to install the database. Do not install the database before. This is also convered in the respective installation guide.
> And where can I find EXACTLY which files I need to download from the SAP site for each component, because the CRM part for instance has a ton of files and there is nowhere an indication that says '"this is the normal installation package".
This depends on how you use the CRM system, whether you use componnets, that require Java or not.
All that is covered in the installation and master guides. Yes, they are big and yes, they contain a lot of redundant information. But don't expect to start a program and do next-next-finish.
I would start with Solution Manager becaues you will need that system to generate installation keys for the other systems.
Markus

Export DVD for product CRM/SOLMAN Upgrade Solution Manager 7.1

Hello Experts,
It is my first time doing an upgrade and I have a problem, the SOLMANUP tool gives me: "Enter at least the mount point containing "Export DVD for product CRM/SOLMAN"", I downloaded from SMP the 12 parts of the SAP Solution M. 7.1 Upgr.Export (51039400), I got now 1 .exe file and 11 .RAR files and when I put the path, the SOLMANUP doesnt recognize as a valid mount point, any advices?
Regards,
Paul

Hi Paul,
Have you already checked note 1577909?
Note: 1462137 - Add. info. about Upgrading to SAP Solution Manager 7.1
Please enter mount points for the DVDs required for the upgrade.
Enter at least the mount point containing "Export DVD for product
CRM/SOLMAN"
Please check if the requested Data Carrier is mounted on any of the mount points:
       Path                                     Description
      +                                        +             +
     1 /usr/sap/SMP/SOLMANUP/51042010
     2 /usr/sap/SMP/SOLMANUP/51040039
     3 /usr/sap/SMP/SOLMANUP/51040119
     4 /usr/sap/SMP/SOLMANUP/51040868_2/DVD_OS_
     5 /usr/sap/SMP/SOLMANUP/upgrade_export_dvd
     6 /usr/sap/SMP/SOLMANUP/upgrade_export_dvd
You will have to download all the archives and then extract them. Please go through the
SAP Note 886535 for these kind of archives. Once everything is archived
and extracted, provide the path.
Thanks
Regards
Vikram

Are Documents exported or linked from Solution Manager to HP Quality Center

Dear all,
I don't find an answer to this questions out of the documentations of the HP QC neither in the SAP notes.
By example: if I'm marking a project document in a blueprint to be transfered to HP QC, will it be physically copied or will a link (PHIO / LOIO) been created to the content server document and the link will be transferd to the HP QC.
Any help is useful. Thanks in advance.
Detlev

Links are created in QC to the Solution Manager documents; this works fine for files that are actually stored in Solman, however, I am encountering an issue when the Solman doc is a web link. The link in QC produces an error "File does not begin with '%PDF-' and document cannot be viewed

O2C in CRM related with Solution Manager

Hi,
I'm planning to start order to cash End to End process in Solution Manager 7.1
Anyone help me to explain the structure of order to cash process in CRM which was included in Solution Manager 7.1 also related service desk and support operations available in SOLMAN.
And also share the guides, SAP Notes and test cases.
Looking all of your response.
Regards,
Vasanth S

Hi Vikram,
Thanks and the actual doubt I'm asking the O2C features available in CRM which have included in Solution manager 7.1
All of us aware that, now CRM was included in Solution Manager 7.1.
i want the details about Order to Cash process in CRM. this will cover end to end O2C process(From Order generation, order fulfillment, order capture, Allocation, delivery, invoice, billing.... )
Is it possible i can do it in SAP Solution Manager 7.1
Regards,
Vasanth S

Document upload from MOSS to Solution Manager

Is there a way to move documents from MOSS to Solution Manager ?
Thanks!
Regards,
Nagarajan

Hi Jose Sorli,
Make the below entry in the bcos_cust table(can be done using transaction sm30) of the satellite system. This entry helps in sending the incident messages from the satellite systems to the solution manager's service desk.
Column 1: Application: OSS_MSG
Column 2: + : W
Column 3: RFC Destination: <<name of the rfc destination b/n your satellite system and solution manager system>>
Column 4: + : CUST620
Column 5: + : 1.0
Dont forget to reward points to useful answers.
best regds,
Alagammai.

Configuration EWA in clien with two solution manager

Hello
I have a question I am activating EWA ¡on SOlman but I have two solman fo the same company, el first is for management r3 system and second is for management xrpm,bw,portal system.
The EWA is running in the first solman, and the saprouter I think is here too. So I want to activate the EWA in the second solman in the guide I have this note 33135 an this talks about connetion with SAP.
Is possible that the EWA in two solman for the same client.
Addionaly the Should the rscctool report run in the satellites systems too?
Thanks
DS

Hello Danny,
There should be no conflicts providing you keep a few things in mind.
On the Satellite, in SDCCN > Setting> Task>Specific> RFC Destination
Please make sure that you define one Solution Manager system as the Master. This will be the Solution Manger system that will schedule an SDCCN EarlyWatch Allert task automatically on the Satellite, throught the Maintenance Package, so it needs tol be the one specificed in the Mainatence Package task. In other words you set up the recommended EWA Activation as documented at http://service.sap.com/ewa for one Solution Manager system.
Then for additional Solutioin Manager systems you would create an SDCCN Task in the same way you would generate an ad hoc EWA report, only you would choose the RFC Destination for the second ( and/or subsequent) Solution Manager systems, and you would specify it as a periodic task so it would reschedule itself each week, so to affect automation of the sending of the SDNNC session data to the other Solution Manager Systems.
This way you will not have conflicts between the solution manager systems.
Regards,
Paul

Configuring Support Desk (Solution Manager 4.0)

Hi,
Anybody knows where can I find a guide to configuring the Support Desk in SAP Solution Manager 4.0 ?
I've found several documents but for release 3.2.
Thank's in advanced

Hi
<a href="https://websmp209.sap-ag.de/rkt-solman">Click here</a>..here u will get various simulations for configuring different scenerios in solman and its very informative
Kind regards
Umesh K

Help! Solution Manager removing documents

I'm new to Solution Manager and I have something very strange going on. Whenever a document is signed as complete in acceptance review as soon as it is saved it disappears from the business process it was stored under. If I find the document it still exists in Solution Manager but it is not associated to anything. If I try where used I get the message "No usages for the document found" If I look at the history for the business process it says the document was removed.
Noit sure what to do. Anyone's help would be greatly appreciated.
Thanks,
Richard

Richard
When you upload a document and store it then press the save button in solar02 top row it will sav ur doc
next
if doc is there and not shown this happen if som1 press "-" minus button which removes the link from the project for this doc
but it is still stored in KW which solman uses
so if doc is to be removed then press Delete button
Hope above clarificaiton helps
Regards
Prakhar

Sap solution manager optimizer configuration error

Dear Receipient
I have installed solution manager 4.0, patch is updated upto the level of optimizer configuration. I have configured sap router on the same solution manager machine.
now i am in solution manager optimizer configuration in that i am doing it with an user of having sap_all rights
in t code sm59 -> sap-oss connection test is good
now through t code solution_manager i have created an new active solution of sandbox land scape and through t code smsy i have created an logical component of sap ecc and i have added the user basis which iam using for soman optimizer configuration thru t code aisuser
but now if i go to t code solution_manager if i click on sandbox landscape -> change management -> support packs -> then click on maintenance optimizer it shows as no system
and also in product version also no available its showing
i dont know where i went wrong in my solman optimizer configuration
pls help me
regards
senthil

Hi,
Please follow the SAP Tutor to setup maintenance optimizer:
http://service.sap.com/solman-mopz
-> "SAP Tutor on Maintenance Optimizer " under the section
"Additional information on Maintenance Optimizer"
Best regards,
Warren

How to export all documents of a Solution Manager Project?

Hello,
I am currently trying to export all documents that exist inside a Solution Manager project (which documents these are, I can see via SI80 -> select project). That means, I need to export between 300 and 7000 documents from SAP to a MS Windows directory.
Is there any way to do this automatically?
My approaches so far:
1) Use the "Knowledge Workbench" tool to connect to the Knowledge Warehouse of the Solution Manager and "check out" all documents to the specific project.
Problem: The resulting local folder structure is horrifying and all documents are not named by their titles as seen in SAP, but named after the template that was used to create them. So flattening the folder structure would result in many, many name collisions.
2) Using SOLAR02 to get an overview over all documents via "Environment->Project Analysis->Assignments->Documentation", and selecting everything.
Problem: I found no download option here, only some kind of overview over all documents.
The forum threads:
[Re: download all document in SOLAR01]
[Mass download of documents from SM to PC;
didn't help either.
I would appreciate any help.
Thanks!
Edited by: Andreas Seemann on Mar 2, 2011 2:15 PM

Hello Andreas,
You might take a peak at this link
Export of SOLMAN-project
SOLAR_PROJECT_ADMIN can also copy documentation, plus there is more information on SAP Knowledge Workbench.
Using it for the first time is a bit cryptic so they recommend reading the SAP Notes 336968 , 196078 and 817529.
erhaps worth a view?
Regards,
Paul

Configuration documents of CRM 2007 in Solution Manager

Similar Messages

Maybe you are looking for