Configuration error 5 - mid 2011 imac 27" - i had some genius comment on this, "uninstall, clean, reinstall. lets assume i dont know wtf "clean means. please give more help than some bs remark. cheers

Earlier today I asked for help with a configuration problem error 5 prompt i keep getting when trying to open after effects
i got a lazy response saying "uninstall, clean, reinstall." Well, lets assume i dont know wtf i need to "clean"...
more info please or a way to actually speak to a person and not deal with problems this BS way...
i uninstall and then reinstall Ae just to get the same prompt about configuration error 5. What do i need to "clean" in order for this shite to work.
all the best
jh

thank you so much for the help. after an online chat with support it seems
that my graphics card is not on the approved list. When i go to see if
getting a new mac pro would help, i dont see that they have any of the
approved graphic cards available to put in the mac pro. will their gpu
cards work with after effects?
jh
On Sun, Jun 8, 2014 at 7:52 AM, Rick Gerard <[email protected]>

Similar Messages

Is there a way to run a external ssd with my mid 2011 iMac hdd in a raid configuration and basically have a fusion drive

is there a way to run a external ssd with my mid 2011 iMac hdd in a raid configuration and basically have a fusion drive

A Fusion Drive is not a RAID; it's a CoreStorage logical volume group. While it's technically possible to do as you suggest, there would be little or no benefit from it.

The dropdown menu from the Creative Cloud icon on the menu bar keeps giving me the following message: "Download Error" I quit and restarted the creative cloud app to no avail. Running Mavericks on a mid 2011 iMac.

The dropdown menu from the Creative Cloud icon on the menu bar keeps giving me the following message: "Download Error" I quit and restarted the creative cloud app to no avail. Running Mavericks on a mid 2011 iMac.

Try below steps once
click Gear icon on the top Right corner and Quit Creative Cloud App
Click on Finder and then hold Command + Shift + G keys on your keypad
It will open Go to folder window, type exactly ~/Library and click on Go
Make sure to open ~/Library not /Library ( there will be two Library folders )
Then open Application Support > Adobe folders
Trash AAMUpdater and OOBE folders.
Then launch Creative Could and check.

Where did 30GB of unused space on my SSD main drive go? I have a mid 2011 iMac that until yesterday had just 54GB of space occupied on the primary drive. I imported 45 minutes of video from an SD card. Could that have used up the space?

Where did 30GB of unused space on my SSD main drive go? I have a mid 2011 iMac that until yesterday had just 54GB of space occupied on the primary drive. I imported 45 minutes of video from an SD card. Could that have used up the space?

I added an SSD to my 27" 2011 iMac. Although Sahidus is absolutely correct, it is much easier to add an SSD replacing the optical drive, it wasn't that bad to add it using an entirely seperate cable using SATA-III. To me it is worth the extra hassle to install a SATA-III SSD. This is where you are going to get maximum performance.
Although it appears complicated, if you go slow, the procedure to install an SSD drive isn't too bad. It takes at most 3 hours, as long as you are prepared and have all the parts and tools.
http://www.btobey.com/learn/imac-ssd-install.php
This describes how I did it. Now I get awesome data performance from my iMac!
I think the 21.5" may be more difficult to find where to place the SSD. But im sure it is possible. Just be creative.

Sudden restarts while using bootable USB installer (mid-2011 iMac) - evidence of hardware problem?

Greetings:
For a couple of years I've been suffering from an issue reported in many threads: seemingly random shutdowns and restarts of my mid-2011 iMac. These can happen several times a day, or there can be a gap of weeks between occurences. I've searched the web and discussions.apple.com endlessly, and tried every conceivable solution. I've observed no consistent pre-restart pattern in Console. I've tried removing all unnecessary extensions and start-up programs. Fixed permissions, repaired HDD, many of the diagnostic procedures described by LINC (superuser on this forum). I would sometimes get temporary relief from periodic restart loops, by unplugging the computer and resetting PRAM, but this would not last long. I couldn't discern whether it is a software/conflict issue, or a hardware issue. Have run AHT in extended looping mode, several times, and found nothing wrong. Which caused me to keep thinking it must be a software issue. The last thing I've tried is a clean install of Yosemite, with full HDD erase, from bootable USB.
I did this successfully, restored files from Time Machine...but then a few hours later, a series of sudden restarts began, with 4 or 5 within a couple of hours. I decided to shutdown and restart using the bootable USB installer again, and run Disk Utility from it to check the HDD for errors.
But then, while booted up from the USB (and after running Disk Utility with a normal result): the computer suddenly turned off and restarted! And then it rebooted again into installer mode (i.e. running off the bootable USB), and I ran Disk Utility again and ...it happened again!
So what does this tell me? I am asking all of you for confirmation please. I am thinking this is a strong indication that whatever the issue is causing the restarts, it is hardware based, as the system was running off the bootable USB at the time, NOT using installed operating system or software. AND this reminded me of one other instance where the system had rebooted randomly, while I was in SAFE mode.
Would you agree that this is likely now pointing to a hardware issue? Is power supply the likely culprit? Or?? (and recalling that repeated AHT have showed nothing...). Is it worth trying to fix (out of warranty)?
thanks for any insights,
Warren

These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
This procedure is a diagnostic test. It makes no changes to your data.
Please triple-click anywhere in the line below on this page to select it:
syslog -k Sender kernel -k Message CSeq 'n Cause: -' | tail | awk '/:/{$4=""; print}' | pbcopy
Copy the selected text to the Clipboard by pressing the key combination command-C.
Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window by pressing the key combination command-V. I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting.
Wait for a new line ending in a dollar sign ($) to appear below what you entered.
The output of the command will be automatically copied to the Clipboard. If the command produced no output, the Clipboard will be empty. Paste into a reply to this message.
The Terminal window doesn't show the output. Please don't copy anything from there.

27" Cinema display goes black, connected to Mid 2011 iMac w/thunderbolt connections.

I bought a used 27" Cinema Display (A1316) and had it connected to my Mid 2011 iMac with thunderbolt connections. The screen goes black but I can still get audio through its speakers. Do I need to replace the cable bundle? Help please!
Levi

Hi levifromhenderson,
Thanks for using Apple Support Communities. Based on what you stated, it sounds like trouble with an external display. I would recommend that you read this article, it may be able to help the issue.
Apple computers: Troubleshooting issues with video on internal or external displays - Apple Support
Reset the system
You can reset the Mac's parameter RAM and SMC.
Cheers,
Mario

PC Games and peripherals on Windows 7 on Lion on mid-2011 iMac. Possible?

Sorry for the long marquee, but I want to get anecdotal-experience answers on this convoluted subject before I waste a couple months of my fairly-rapidly-closing life --carpe diem. all y'all -- on something that's doomed from the very start.
For reasons I can't quite fathom (relative installed population, maybe), there are very few racing sims -- none, as far as I'm concerned -- for the Mac. That's most def not true for the PC -- I've been a Mac-only user since 1989, but the PC has always been -- when working -- a pretty good gaming platform (ALL it's good for AFAIC), with tons of titles, and the ability to accomodate multi, MULTI-axis controllers, like force-feedback steering wheels with gas, brake, and clutch pedals, and gearshift. I know of nothing like that for the Mac, even if there were racing sims that would run on a Mac.
So here's what I need to know: if I had a Boot Camp partition on my home drive (Macintosh HD), with a 32-bit or 64-bit (full version) of Windows 7 Home Premium, Windows 7 Professional, or Windows 7 Ultimate (necessary for my Mid-2011 27" iMac running Lion or above) installed on that partition, could I then install PC racing sims on that Boot Camp Windows 7-whatever Platform, and be able to use multi-axis controllers, like a Thrustmaster wheel, pedal, and shifter set?
Please, if anyone has been able to do this, by whatever means, on a mid-2011 iMac running OS X 10.7.x or above, I'd be eternally grateful if you could share your experience.
Thanks!
Bart

Seeing as how there are about 117 different versions of 64-bit Windows 7 out there, is there any particular version that is more advantageous -- in the case of Microsoft products, that means less bug-ridden -- for use on Boot Camp? I've seen reasonably priced ($66) versions like this:
"Microsoft Windows 7 Home Premium 64-bit FULL - BRANDED"
But then the description consists of this mangled English:
"This product will be branded HP, Dell, etc. but will do a FULL install on any brand computer and includes a DVD and COA. This is only unique to branded? [sic -- BB] OEM Windows products and not to non branded OEM Windows products. If you are the person people always seem to ask for help when their computer isnt right you should be fine with this. If you are not that kind of user you may want to stick to a non branded oem. Once again this only applies to Mac users [really sic -- BB]."
This is the only part of the description on this product page that even mentions "Mac users," and I'm left wondering if this "FULL - BRANDED" 64-bit version of Windows 7 will work OK on a Boot Camp partition on an OS X 10.7.x -- 10.8.x iMac.
Knowing all too well what a rat's-nest Windows has been since it was first foisted upon an unsuspecting public in 1985, with security problems that, after nearly 30 years, have still not been addressed, I want a 64-bit version of Win 7 that's going to give me the least amount of grief on my Boot Camp partition.
As this thread seems to be pretty much a dead letter, as many discussion threads become after an answer is provided, should I create a new question titled:
"Which 64-bit version of Windows 7 will work best on a Boot Camp partition on an OS X 10.7.x -- 10.8.x iMac?"
Thanks again!
Bart

Mid-2011 imac and original apogee duet. . .no likey each other?

So I recently got a mid-2011 Imac with Mountain Lion. Years ago I got an Apogee duet, a mac-specific firewire (400)-based audio interface for audio recording. I'd been using it with my 2008 imac just fine. When I hooked it up to this new one (today was the first time), I discovered that at reasonable input recording levels, I was getting some very nasty static-y/interference sounding mess. It's got to be the imac/apogee combo because I had all the audio stuff turned off and unplugged. I was simply monitoring the input signal via Adobe Audition. If you think it was noisy BECAUSE nothing was plugged in, it was just as noisy with a Sennheiser G2 wireless lav hooked up. I have tried going directly from the duet to the computer with a firewire 400 to 800 cable. I have the newest update for the Apogee/Maestro software for Mountain Lion. Anyone have experience with this stuff? Thanks.

Hello,
Long shot, but...
Open Audio Midi Setup in Applications>Utilities, see the input & output options & KHz setting there, some things will change it for their own use, then not set it back.

Apple DVD player not working on Mid 2011 iMac running 10.7.2

I have a 21.5-inch, Mid 2011 iMac which came with Lion preinstalled. When I insert a DVD, Apple's DVD player comes up with the following error:
"A valid video device could not be found for playback. [-70017]"
The DVD player works. I can play DVDs using VLC, and I can use it to burn in iDVD, but Apple's own DVD player simply will not recognize it. I hoped this problem might be solved when I upgraded to 10.7.2, but alas it has not.
Does anyone know how to fix or work around this issue? This computer is used daily for my media-heavy job, so leaving it somewhere for service is not really feasible unless I'm completely unable to work on it.

Please read this whole message before doing anything.
This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of this exercise is to determine whether the problem is localized to your user account, or is system-wide. Enable guest logins and log in as Guest. For instructions, launch the System Preferences application, select “Help” from the menu bar, and enter “Set up a guest account” (without the quotes) in the search box.
While logged in as Guest, you won’t have access to any of your personal files or settings. Any application you run will behave as if you were running it for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
As Guest, launch the player and test. Same problem(s)?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.

I have a mid-2011 iMac running Mavericks. When I click restart the computer goes to a white screen with a spinning circle and does not go any further until I hold down the power button to turn it off. What do I do?

I have a mid-2011 iMac running Mavericks. When I click restart the computer goes to a white screen with a spinning circle and does not go any further until I hold down the power button to turn it off. What do I do?

Ok, sounds like the safe mode boot worked... You probably don't want to always be in safe mode though (some reduced functionality) so does it do a normal boot now? If not, you should then reboot into safe mode and run Disk Utility. Then select Macintosh HD on the left hand side, and click the Verify Disk button. If needed, it will ask you to Repair Disk. If there are errors found, Repair Disk again until there are none. Then try another normal boot and reply with result, wether good or bad.

Unable to install Yosemite on mid 2011 iMac 27"

OK, so I have tried to install Yosemite on this mid 2011 iMac for two days now and I get the exact same error message every time:
An error occured when extracting files from the archive AdditionalSpeechVoices.pkg. Abort the installation and reboot.
I have formatted the harddrive, reinstalled the original OS using the Restore via Internet option (the Mac works perfectly with Mac OS X 10.7.X) and then I try to upgrade to Yosemite via App Store and the error is back.
Any ideas regarding what might cause this problem?
TIA

If you find you'll need to replace a faulty module(s) I recommend you do so from Crucial.com which has an excellent reputation for providing top quality and compatible memory modules for Macs. They are guaranteed to work and are warranted. Otherworldcomputing.com is another recognized, reliable source for Mac memory.

My Mid-2011 iMac with pre-installed Lion can't load AHT (Apple Hardware Test) over internet

I have a Mid-2011 iMac (3.4GHz) of which Apple's Support document for the Apple Hardware Test (http://support.apple.com/kb/ht1509) says:
Some Macintosh computers that shipped with OS X Lion support the use of Apple Hardware Test over the Internet. These computers will start up to an Internet-based version of AHT if the hard drive does not contain AHT.
Well, this doesn't work for me. My Mac is on a DHCP-supporting router which has constant internet connection. Yet, when I turn off the Mac and then on again, holding the D key down even before the screen turns on, the Mac does indeed react to this key as it's then turning the screen on and taking another about half minute before it continues with the boot process along with showing the Mac symbol. Without the D, the Mac symbol comes up quickly.
So, it appears that the iMac is indeed trying to get AHT over the internet. Just that it doesn't succeed in it, and probably timing out after a while.
Any suggestions how to fix this?

Re
extract from kb article
PPPoE (where there is no router handling the PPPoE connection)
No
No
Captive-Networks (where you click an "Agree" button to access the Internet)
Yes
No
Proxies (where specific proxy servers must be configured in network preferences)
No
No
Certificate-based authentication / 802.1x
No
No
try check if you are in that case for your internet acces ?
could be a firewall problem too , if is possible try desable firewall ( or any internet filter )
no you can not see a wifi selection if you are wired ( using cable )
by the way D key for AHT need to be pressed AFTER start up sound , and hold at min one minute
HTH
Pierre

Cannot upgrade Thunderbolt firmware on mid-2011 iMac

Hi - I'm having problems updating the Thunderbolt firmware on my mid-2011 iMac (21.5").
Can anyone point me to the proper location for this firmware download? I've found several on the site, but none seem to work for me, due to a variety of OS incompatibilities.
For the curious, here's what my system says:
Hardware Overview:
Model Name: iMac
Model Identifier: iMac12,1
Processor Name: Intel Core i5
Processor Speed: 2.7 GHz
Number of Processors: 1
Total Number of Cores: 4
L2 Cache (per Core): 256 KB
L3 Cache: 6 MB
Memory: 12 GB
Boot ROM Version: IM121.0047.B1F
SMC Version (system): 1.71f22
Thunderbolt Bus:
Vendor Name: Apple Inc.
Device Name: iMac
UID: 0x0001000A15928E80
Route String: 0
Firmware Version: d.16 (Eng 1)
Domain UUID: 78CF7309-6B81-CC54-A320-6D5B13722358
Port:
Status: No device connected
Link Status: 0x7
Speed: Up to 10 Gb/s x2
Receptacle: 1
Port Micro Firmware Version: 1.2.1
And here are the error messages from a variety of firmware update locations:
Thunderbolt Firmware Update v1.2
First error: The package was signed with a certificate that has expired (c'mon Apple!)... Do you want to continue with the installation anyway? (yes!)
Second error: Alert: This software is not supported on your system. (any reason why? OS, old other firmware, what?)
I've tried the tricks of PRAM and SMC resets, moved the com.apple.SoftwareUpdate.plist to the desktop and rebooted, etc., etc., but nothing seems to work.
The issue driving this exploration is that the Thunderbolt port appears to be dead - won't support Target Desktop Mode or the Thunderbolt Gigabit Ethernet adapter.
Thanks in advance for any help!

From that very page, it appears that this model does support Target Display Mode - please see the bold text below.
Am I reading it incorrectly?
Thanks for your help here - it's good to have more than 1 set of eyes looking at this!
- Jeff
What are the requirements for TDM?
A Mac notebook or desktop with a Mini DisplayPort or Thunderbolt connection
A Thunderbolt or Mini DisplayPort cable
A supported iMac with OS X 10.6.1 or later. The table below shows iMac computers that support TDM, the required cables, and the port of the computer to which you are connecting the iMac.
iMac Model
Cable Supported
Port on Source Computer
iMac (27-inch Late 2009)
Mini DisplayPort to Mini DisplayPort
Mini DisplayPort or Thunderbolt
iMac (27-inch Mid 2010)
Mini DisplayPort to Mini DisplayPort
Mini DisplayPort or Thunderbolt
iMac (Mid 2011)
Thunderbolt to Thunderbolt
Thunderbolt
iMac (Mid 2012 and later)
Thunderbolt to Thunderbolt
Thunderbolt

Airport network worked fine until I added a mid 2011 iMac

All devices on my airport extreme wifi network are experiencing slow or intermittent internet access since I added my new iMac. Additionally my Xbox hard hard wired to the AirPort Extreme is having connection issues. I purchased a mid 2011 iMac. I upgraded the OS to the 10.8.2 as soon as I got it setup so I have no real baseline of whether this is causing issues, however turning off wifi on the iMac seems to clear up the connectivity issues.

Make a New Location, Using network locations in Mac OS X ...
http://support.apple.com/kb/HT2712
10.7 & 10.8…
System Preferences>Network, top of window>Locations>Edit Locations, little plus icon, give it a name.
10.5.x/10.6.x/10.7.x instructions...
System Preferences>Network, click on the little gear at the bottom next to the + & - icons, (unlock lock first if locked), choose Set Service Order.
The interface that connects to the Internet should be dragged to the top of the list.
10.4 instructions...
Is that Interface dragged to the top of Network>Show:>Network Port Configurations.
If using Wifi/Airport...
Instead of joining your Network from the list, click the WiFi icon at the top, and click join other network. Fill in everything as needed.
For 10.5/10.6/10.7/10.8, System Preferences>Network, unlock the lock if need be, highlight the Interface you use to connect to Internet, click on the advanced button, click on the DNS tab, click on the little plus icon, then add these numbers...
208.67.222.222
208.67.220.220
Click OK.

How do I update firmware for mid 2011 iMac running Yosemite?

I tried the link in the Apple support pages, but it told me I need Lion to install it. I bought the computer used. It came with Mavericks and I updated to Yosemite. I don't have Lion or any way (or desire to) install it.

There is no update for the mid-2011 iMac firmware that will fix the fans running at high speed.
Only the OEM (original equipment manufacturer) Apple hard drives had the proprietary firmware designed to properly monitor the hard drive temperature.
So you have several possible solutions:
1. If the computer was sold to you with a warranty, rather than "AS IS", my first choice would be to force the seller to restore the computer to the condition it was represented to be in when you purchased it, with an OEM Apple 500GB drive that does not cause the fan problem. If they cannot or will not correct the problem, make them take it back and refund your money. Consumer advocates such as the Better Business Bureau can help you prepare a formal complaint against the seller, and perhaps lead to a successful resolution through arbitration, without hiring an attorney and filing a lawsuit.
2. If you bought the computer "AS IS", you'll have to attempt to repair the problem yourself:
A) Locate an exact replacement for the original OEM Apple hard drive with the proper firmware and install it on your own;
B) Purchase a 'compatibility kit'. OtherWorldComputing www.macsales.com reverse-engineered a solution to the problem and sells a short cable with an external temperature sensor for the hard drive that can be used successfully with non-OEM drives. http://eshop.macsales.com/item/OWC/DIDIMACHDD11/
They also sell the sensor cable with a toolkit that can be used to disassemble and install the cable. http://eshop.macsales.com/item/OWC/DIYIMACHDD11/
C) Try the fan control program mentioned in earlier replies.

Configuration error 5 - mid 2011 imac 27" - i had some genius comment on this, "uninstall, clean, reinstall. lets assume i dont know wtf "clean means. please give more help than some bs remark. cheers

Similar Messages

Maybe you are looking for