Configuration Guide in SAP Solution Manager

Hi all,
I'm reading documentation on a CRM scenario (Investigative Case Management : ICM). It says that the ICM configuration guide is assigned to the scenario 'Criminal Investigation Processing' (Public Security) in the SAP Solution Manager.
I don't have access to the SAP Solution Manager but wanted to know if I could find this ICM configuration guide somewhere on the SAP Market Place.
Alternatively, if I could access a SAP solution Manager system, how could I access this ICM configuration guide?
Thanks a lot in advance
Best regards
Stephanie

Hi
this will solve ur prob
https://websmp210.sap-ag.de/~sapdownload/011000358700000478762009E/HowToCreateConfGuide.pdf
Regards
Prakhar

Similar Messages

  • Where can i find the configuration guide for a solution manager beginner

    dear all:
           as the title,expect your reply.
    thanks!

    Hi Zuiyong,
    the configuration guide of SAP Solution Manager contains only same general information like strategy, required SPs in sat. systems, authorization and notes.
    The 'REAL' configuration guide can will find in the system in the transaction SPRO->Referenz.IMG ->Solution Manager->Solution Manager-> Basic Settings. These settings you have to make to use standard SAP Solution Manager. In the are enhanced settings you can find additional settings for additional features.
    Regards,
    Udo Lang

  • Maintenance Optimizer in SAP Solution Manager

    what is Maintenance Optimizer in SAP Solution Manager and what are its benefits

    Hi
    even this may be useful
    Ensure your Solution manager system is at the most recent Support Package Level, specifically ST 400 Patch 11, to reduce note application time
    Download from oss most recent step-by-step setup guide
    Oss note 1024932
    Oss Note 1008717 ( N/A )
    Relevant up to SP11 for Basis 700
    OSS Note 950975 support for IE7 ( N/A we are using GUI)
    Oss note 975510 – corrections for snote ( Via OSS not snote )
    Oss note 1004691 – corrections for snote *** Corrections for 975510 ( UP TO SAP_BASIS 11 ) N/A
    Common problem notes, but not critical for Maint Opt
    0998987: Maintenance Optimizer: Empty error messages
    1022072: Maintenance Optimizer: "No Data Available" message o See note 1025381 before applying 1022072.
    1020789: Maintenance Optimizer: Allow all systems to be selected
    1020802: Maintenance Optimizer List displays incomplete data
    1024105: Maintenance Optimizer: two "Cancel" buttons
    1025381: Maintenance Optimizer: Link to additional download files
    1029453: Maintenance Optimizer - Wrong status displayed
    1030405: Maintenance Optimizer: Browser opens in background
    1030498: Maintenance Optimizer - IBase is not active
    1032463: Maintenance Optimizer: Internet Explorer Script Error
    1042704: Maintenance Optimizer: Display only employee partners
    Partner Scenario SOLMAN4.0 Only
    Os note 1021275 ( RFC Destinations ) N/A ST 400 11
    Oss Note: 997780 ( N/A we are at 11 use note 939897 for ST400 SP11 Application )
    Relevant for ST400 SP09 ( N/A ST 400 11 )
    User:
    To setup you must have SAP_ALL
    General Users: ( Oss note 1032322 )
    Must be assigned to role SAP_MAINT_OPT_ADMIN
    Auth Object: D_SOL_VSBL ( visibility of solutions)
    Auth Object: CRM_ORD_PR ( for CRM stuff )
    /spro
    As of Support Package level ST 400 SP10:
    Call Transaction SPRO -> SAP Reference IMG ->SAP Solution Manager -> Advanced Configuration -> Basic Settings -> SAP Solution Manager System -> Change Management -> Set Up Maintenance Optimizer
    This IMG activity refers to the SAP Note 990534: Solution Manager Maintenance Optimizer: BC Set. Follow the instructions in this SAP Note
    N/A as of ST400 SP11
    Define a Solution:
    Solution_Manager – Select Solution Overview – New.
    Enter Descriptive Name ( Ex. GTS Landscape )
    Hit Continue
    Select Solution Landscape Maintenance
    Select System Groups & Logical Components on the Left hand Side
    Select Solution Landscapes and pick the one you created
    Define the solutions for that landscape
    Highlight each item and click Logical Component (You must have a valid license to set this up)
    Assign S-User
    Transaction: AISUSER
    Enter you user id and your SUSER ID for downloading
    Create another SAPOSS Connection called SAP-OSS with S-User assigned
    Call SOLUTION_MANAGER
    Select Solution Overview
    Select the solution you want to work with
    Select – Change Management – Support Package Stacks
    Click Maintenance Optimizer around middle of screen
    Select the solution you want to get Sp’s for
    Go to OSS and add the files to download basket
    When done return to screen and hit continue
    Select - Confirm files in Download Basket
    Error message comes if your sap user and your oss user are not setup in AISUSER screen
    Now go to SAP Download Manager ( On your local pc ) and download the files you just confirmed – of course using the same S-User id you just added them to the basket with
    Apply support packages via spam per normal process
    Return to the SOLUTION_MANAGER window select the landscape you are working on
    Hit Maintenance Optimizer List
    Choose the maintenance transaction you are working on
    You will see a list of the confirmed and downloaded sp’s you selected
    Once you apply these to the system using SPAM you will change the status of implementation to Completed and Hit Save
    This completes this activity
    If you wish to do more work you will have to create a new transaction.
    [Edit section] Add A New Instance to Maintenance Optimizer
    Sign into Solution Manager
    Ensure new instance has valid license installed and logical clients assigned
    Select Landscape Components
    Right Click Systems
         Select Create new system with assistant
    Enter
    SID / Description / Product Type / Installation Number ( Get this from SLICENSE in system you are setting up )
    Next enter Sys # & MEssgae Server and hit continue
    Next select Generate RFC Destinations & Assign Logical Components & Enter Client #
    I always get a problem saving since SLD is not setup – ignore and continue
    Highlight the system you just added under Systems – SAP Global Trade Services –
    Select Assignment to Logical Components
    Now add additional software such as Net weaver ABAP & JAVA if your primary setup was of another type ( ex. GTS )
    Highlight the system you wish to update under Systems and hit change
         Select Header Data
         Click Installed Product Versions
         In the product box add whatever you require for this system
         Select the version from the 2nd box and hit copy
    Ex. 
    If you cannot setup the trusted system here is a workaround:
    Create User in Target for Trusted System RFC from SM1
         User:      <Username>
         Pass:   <Pass>
         Type: Communication
    Use this when setting up the trusted connection, remove the trust and use this CPIC user info for the RFC.
    Generate RFC’s and ensure SMSY setup is done for SID in Solution manager
    Now Create a New Solution For your instance:
    Go to SOLUTION_MANAGER transaction
         Select NEW
         Give Descriptive name: ex. GTS Landscape
    Under Solution Landscape
         Select Solution Landscape Maintenance
         Select System Groups and Logical Components Tab
              Open Solution Landscapes
                   Select the one you just defined (GTS Landscape)
    SOLTION_MANAGER
    Select Change Management – Support Package Stacks
    Select Maintenance Optimizer
    Select the Product Version
         GTS 7.1
    Select the System Type – SID
    From here you will be prompted to go to service marketplace and add the items you wish to install. You can do this beforehand as well, be sure to use the same Suser you setup in AISUSER with your sap login
    It will ask you to confirm the basket, once you do that you install them normally.
    Download with sap download manager, ftp and apply

  • Default User Parameters in SAP SOLUTION MANAGER 7.1

    Hi,
    I want some default parameters automatically be assigned to new users when they are created instead of manually adding every time in su01 transaction code. Do you know how to configure this?
    SAP SOLUTION MANAGER 7.1
    SAP_BASIS
    702
    0012
    SAPKB70212
    SAP Basis Component
    I try settings in SSM_CUST for user-exit Z_USERS_TRANSFER and SAP_USERS_TRANSFER, but it's don't work.
    Thank you.

    Code function module runs in SAP EHP 1 for SAP Solution Manager 7.0 SAP_BASIS 701.
    In SAP SOLUTION MANAGER 7.1 SAP_BASIS 702 function module is ignored. it can be seen if you set a breakpoint in the function module.
    FUNCTION CREATE_USER_HR_INFO.
    *"*"Локальный интерфейс:
    DATA: su01_mode(5) type c.
    field-symbols: <BNAME> like USR02-BNAME.
    field-symbols: <ACCNT> like BAPILOGOND-ACCNT.
    field-symbols: <CLASS> like USLOGOND-CLASS.
    field-symbols: <FUNCTION> like ADDR3_DATA-FUNCTION.
    field-symbols: <DEPARTMENT> like ADDR3_DATA-DEPARTMENT.
    field-symbols: <su01_mode> like su01_mode.
    DATA hr_rfc TYPE STANDARD TABLE OF ZSTR_HR_PERSON_INFO WITH HEADER LINE. " инф-ция о польз-лях, получаемая из HR по RFC
    DATA : sys_msg(80) TYPE c,
             indx TYPE i.
    DATA ADDRESS LIKE TABLE OF BAPIADDR3 WITH HEADER LINE.
    DATA ADDRESSX LIKE TABLE OF BAPIADDR3X WITH HEADER LINE.
    DATA DEFAULTS LIKE TABLE OF BAPIDEFAUL WITH HEADER LINE.
    DATA DEFAULTSX LIKE TABLE OF BAPIDEFAX WITH HEADER LINE.
    DATA LOGONDATA LIKE STANDARD TABLE OF BAPILOGOND WITH HEADER LINE.
    DATA LOGONDATAX LIKE STANDARD TABLE OF BAPILOGONX WITH HEADER LINE.
    DATA RETURN LIKE STANDARD TABLE OF BAPIRET2.
    DATA res_lines TYPE i VALUE 0.
    assign ('(SAPLSUU5)g_ok_start') to <su01_mode>.
    if sy-subrc = 4.
       exit.
    ENDIF.
    *<su01_mode> will have the following values: create = "CREA", change = "CHAN", and delete = "DELE"
    *  DATA mes TYPE string.
    *  mes = sy-subrc.
    *  CONCATENATE 'sy-subrc' mes into mes separated by SPACE .
    *  MESSAGE mes TYPE 'I'.
    if <su01_mode> = 'CREA'.
       assign ('(SAPLSUU5)USLOGOND-ACCNT') to <ACCNT>.
       assign ('(SAPLSUU5)USR02-BNAME') to <BNAME>.
       assign ('(SAPLSUU5)USLOGOND-CLASS') to <CLASS>.
       assign ('(SAPLSUU5)ADDR3_DATA-FUNCTION') to <FUNCTION>.
       assign ('(SAPLSUU5)ADDR3_DATA-DEPARTMENT') to <DEPARTMENT>.
       hr_rfc-PERNR = <ACCNT>.
       APPEND hr_rfc.
       CALL FUNCTION 'GET_HR_PERSON_INFO' DESTINATION 'PHRCLNT200_HR'
         TABLES
           PERSON_INFO       =  hr_rfc
         EXCEPTIONS
           SYSTEM_FAILURE = 1 MESSAGE sys_msg
           COMMUNICATION_FAILURE = 2 MESSAGE sys_msg
    DESCRIBE TABLE hr_rfc LINES res_lines.
    *если по табельному номеру нашлись данные - заполняю ими структуры
    if res_lines > 0.
       LOOP at hr_rfc.
         DEFAULTS-KOSTL = hr_rfc-PLANS.
         DEFAULTSX-KOSTL = 'X'.
         if hr_rfc-GESCH = '1'.
           ADDRESS-TITLE_P = 'Господин'.
         else.
           ADDRESS-TITLE_P = 'Госпожа'.
         ENDIF.
         SPLIT hr_rfc-ENAME AT space
                             INTO ADDRESS-LASTNAME
                                  ADDRESS-FIRSTNAME
                                  ADDRESS-MIDDLENAME.
         if <FUNCTION> = ''.
           ADDRESS-FUNCTION = hr_rfc-FUNCTION.
           ELSE.
             ADDRESS-FUNCTION = <FUNCTION>.
         ENDIF.
         if <DEPARTMENT> = ''.
           ADDRESS-DEPARTMENT = hr_rfc-STEXT.
           ELSE.
             ADDRESS-DEPARTMENT = <DEPARTMENT>.
         ENDIF.
         ADDRESSX-TITLE_P = 'X'.
         ADDRESSX-LASTNAME = 'X'.
         ADDRESSX-FIRSTNAME = 'X'.
         ADDRESSX-MIDDLENAME = 'X'.
         ADDRESSX-FUNCTION = 'X'.
         ADDRESSX-DEPARTMENT = 'X'.
       ENDLOOP.
    endif.
       DEFAULTS-LANGU = 8.
       DEFAULTS-DCPFM = 'Y'.
       DEFAULTS-SPLD = 'LOCL'.
       DEFAULTS-SPDB = 'G'.
       DEFAULTS-SPDA = 'D'.
       APPEND DEFAULTS to DEFAULTS.
       DEFAULTSX-LANGU = 'X'.
       DEFAULTSX-DCPFM = 'X'.
       DEFAULTSX-SPLD = 'X'.
       DEFAULTSX-SPDB = 'X'.
       DEFAULTSX-SPDA = 'X'.
       APPEND DEFAULTSX.
       ADDRESS-NAMEFORMAT = '03'.
       ADDRESS-NAMCOUNTRY = 'UA'.
       APPEND ADDRESS to ADDRESS.
       ADDRESSX-NAMEFORMAT = 'X'.
       ADDRESSX-NAMCOUNTRY = 'X'.
       APPEND ADDRESSX.
       LOGONDATA-GLTGV = sy-datum.
       LOGONDATA-GLTGB = '99991231'.
       LOGONDATA-TZONE = 'EET'.
       if <CLASS> = ''.
         LOGONDATA-CLASS = 'END_USER'.
         ELSE.
           LOGONDATA-CLASS = <CLASS>.
       ENDIF.
       APPEND LOGONDATA.
       LOGONDATAX-GLTGV = 'X'.
       LOGONDATAX-GLTGB = 'X'.
       LOGONDATAX-CLASS = 'X'.
       LOGONDATAX-TZONE = 'X'.
       APPEND LOGONDATAX.
       CALL FUNCTION 'BAPI_USER_CHANGE'
         EXPORTING
           USERNAME = <BNAME>
           ADDRESS       =  ADDRESS
           ADDRESSX       =  ADDRESSX
           DEFAULTS     =  DEFAULTS
           DEFAULTSX     =  DEFAULTSX
           LOGONDATA   = LOGONDATA
           LOGONDATAX   = LOGONDATAX
         TABLES
           RETURN        = RETURN
    *  DATA mes TYPE string.
    *  mes = sy-subrc.
    *  CONCATENATE 'sy-subrc' mes into mes separated by SPACE .
    *  MESSAGE mes TYPE 'I'.
    ENDIF.
    *ENDIF.
    ENDFUNCTION.

  • Configuration Guide Job Scheduling Management with SAP Solution Manager

    Dear Gurus
    Could you please help me with the configuration guide of the Job Scheduling Management with SAP Solution Manager
    Best Regards

    Hello Luis,
    the configuration activities can be accessed via the "Implementatiopn Guide" by calling transaction SPRO in your SAP Solution Manager system.
    In SPRO navigate to -> SAP Solution Manager -> Scenario-Specific Settings -> Job Scheduling Management -> Standard Configuration and execute the following two activities.
    1. Activate Solution Manager Services
    2. Set Up Work Center for Job Scheduling Management
    Make sure that your user has role SAP_SM_SCHEDULER_EXE (or_ADMIN) assigned.
    Afterwards you should be able to access the Job Management Work Center and to create Job Documentation or to import Jobs from a Managed System into new Job Documentations.
    The following SAP notes might be usefuly as well:
    1054005  - FAQ on Job Scheduling Management
    1117355  - Work Center roles
    Kind regards,
    Martin
    http://service.sap.com/jsm

  • Mail configuration in SAP SOLUTION MANAGER 7.1

    Hi All,
    I am working on SMTP (Mail)Configuration in SAP Solution Manager 7.1. And our mail host is GOOGLE APPS.
    Does any one had configured mail in SAP for hosted on GOOGLE APPS? 
    Does SAP will support this as it is external (mail) server?
    I read note 455140, related notes and configured accordingly.
    Steps I followed:
    1. parameters maintained:
    icm/server_port_2 = PROT=SMTP,PORT=25000,TIMEOUT=180
    is/SMTP/virt_host_0 = *:25000;
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    b. Service data: Client 100, user: username, password: ***, language: EN.
    c. Handler List: CL_SMTP_EXT_SAPCONNECT in the first position
    Saved Changes n Activated.
    4.SAPconnect administration (SCOT):
    a. Default domain: <companyname>.com
    b. Nodes: SMTP Under node:
    Mail Host: smtp.gmail.com
    Mail Port: 25 and also tried 587
    In Internet Address Area: *
    5.Scheduled periodic Job with SAP&CONNECTALL variant
    6. telnet <HOSTNAME> 25000 is successful
    In both cases I am getting error as:
    No delivery to ishan.sangai@<companyname>.com, authentication required
    Message no. XS853
    Diagnosis
    The message was processed successfully in the SAP system. The mail server that is supposed to receive the message for further processing requires authentication. The SAP system does not support this procedure. As a result, the message was not delivered to recipient ishan.sangai@<companyname>.com.
    Information from External System
    _530 5.7.0 Must issue a STARTTLS command first. p1admin@<companyname>.com
    Procedure
    The administration settings must be changed. The specified mail server must not request authentication.
    7. I tried to telnet smtp.gmail.com 25 and 587 also
    I am getting following output:
    220 mx.google.com ESMTP ds5sm2193379ibb.5
    HELO <HOSTNAME>
    250 mx.google.com at your service
    HELO <companyname>.com
    250 mx.google.com at your service
    MAIL FROM solman_admin@<companyname>.com ENVID=12345
    530 5.7.0 Must issue a STARTTLS command first. ds5sm2193379ibb.5
    Does we need to talk with Google Apps provider for any modifications to be made for this.
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    Please help me to solve this problem.
    Please provide links,guides.notes etc. for this scenario
    Thanks & Regards,
    Ishan

    Hi we are configuring Google SMTP getting below error..
    No delivery to xxx.com, authentication required
    Message no. XS856
    Diagnosis
    The message was processed successfully in the SAP system. The mail server that is to receive the message for further processing requires authentication. Probably there is no logon data specified in the SAPconnect configuration.
    Information from external system (if available)
    smtp.gmail.com:587
    530 5.7.0 Must issue a STARTTLS command first. i91sm11178241qgd.25 - gsmtp
    Procedure
    Enter the logon data in the SAPconnect node.
    Using Gmail SMTP server using "smtp.gmail.com" with port 587
    Please advise.
    Regards,
    Sudarshan

  • SAP EHP 1 for SAP Solution Manager 7.0 configuration check

    Hi All,
    I have configured my SAP EHP 1 for SAP Solution Manager 7.0 according to the guide. Now i would like to test my configuration. Please provide me with a check list and test scenarios.

    SOLMAN_SETUP will guide you to setup SOLMAN, after you setup you gotta make sure that everything is green or resolve the errors.
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    Thanks
    SM

  • Sap Solution Manager 7.1 SP11 Basic Configuration

    Hi Experts,
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    Regards,

  • Configuration for Central Monitoring System in SAP Solution Manager.

    Hi Folks,
    I am trying to setup Central System Monitoring in SAP Solution Manager, I am following the document which mention the step by step instructions.
    There are couple of items on which  I am really confused.
    In the documentation it says to activate Background Dispatching & Central System dispatching in 000 client of Solution Manager,
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    One set document which I saw talks about the configuration using RZ21 and other document discuss about Configuration using System Monitoring Work Center, which one do we need to follow, are both methods are 2 different options doing the same thing, can you please clarify?
    Also, is there any document which clearly explains the setup of  Central System Monitoring in SAP Solution manager using both approaches and also to test the monitoring?
    I have SAP Solution Manager 7.0 EHP1.
    Thanks.
    Jennifer

    Hi,
    >
    > it also mentioned about creating CSMREG user, but it did not say in which client this activity needs to be performed, and there are lot many steps in which there is no mention about the client of solution manager in which we have to perform the configuration.
    >
    You should created this user in working client.
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    >
    > One set document which I saw talks about the configuration using RZ21 and other document discuss about Configuration using System Monitoring Work Center, which one do we need to follow, are both methods are 2 different options doing the same thing, can you please clarify?
    >
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  • Configure ECC 6.0 EHP4 in SAP Solution Manager SP15

    Hi all,
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    Gerard

    I have not seen any document to configure EHP4 systems specfically.
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  • How to configure dba cockpit in sap solution manager

    Hello colleagues,
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    Thanks!

    Hi Victor,
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    Sap Solution Manager - Dbacockpit
    Sap Solman Instguide Dba Cockpit Setup
    Regards
    Amit

  • Configuration information is only available in SAP Solution Manager.

    Configuration information is only available in SAP Solution Manager.
    I always read about this.
    But how find it in the sol man system actually?
    Thanks very much.

    Hi
    do you mean IMG configuration of ABAP scenarios?
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    I could suggest please go the link service.sap.com/solutionmanager.for needed informantion
    Jansi

  • New features in SAP Solution Manager 4.0

    Hello Experts,
    Can anybody give me a good list of new additional features in SAP Solution Manager 4.0 with description and wt r the business benefits of implementing those features.Plz dont give marketplace pdf links as i hv checked it.any good Word which is self prepared wll be helpful. Useful answers shall be rewarded points. Requested to revert at earliest as i hv to present tat to my seniors here and is urgent. My Email Id is [email protected] .
    Regards,
    Saumya

    Hi,
    Solution manager is a SAP component.It's a free software provided by SAP.After 640 release on wards if you want to install any software solman key is mandatery field.
    Using solution manager we need to do the fallowing things.
    1.solution manager CEN and Alerting configuration guide for dummies.
    2.system monitoring configration guide for dummies.
    3.service desk configuration guide for dummies.
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    kiran kumar.v

  • How to configuration Maintenance Optimizer in Solution Manager 4.0?

    Hi All,
    Can any tell me How to configuration Maintenance Optimizer in Solution Manager 4.0?
    If any one having the document for same then please give me.
    My mail id is : - <email address removed by moderator>
    Thanks a lot,
    Harshal

    Hello Harshal,
    Please go to service.sap.com/solutionmanager, click on the "maintenance optimizer" link, then a step-by-step guide is available there.
    Another document is attached in Note 990534.
    If you have further issues, Note 1024932 might be a good starting point.
    Best regards,
    Victor

  • Urgently required Good Installation Document for SAP Solution Manager 4.0

    Hello Experts,
    Iam implementing /installing SAP Solution Manager 4.0 in our scenario in a day/two. My query is tat do we need to install it APAP + JAVA based only or can we install it ABAP based only?
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    My Email Id is [email protected] .
    Regards,
    Saumya

    Hey Somya,
    Can u plz send me the configuration guide of change request management that Rakesh had sent to you..
    My Email-id is [email protected]
    Plz its urgent, let me know if u want me to open a new thread so that i can reward you with points..
    Tnx in advance.

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