Configuration of Playbook with Windows 8

I have a Playbook with OS version 2.1.0.1917. I've tried connecting it to the PC with Windows8 through the BlackBerry desktop, however it is not possible to make this connection. The PC recognizes the device and indicates that it is necessary to upgrade the OS, which is not true, because it was already updated. I've done it several times and each upgrade erases all data from the Playbook. After everything installed it indicates that it is not possible to make a connection and data transfer. Yet he recognizes the device connected/desconnected from the PC. What shall i do? Could be a problem of Windows 8, or antivirus? Thus it is impossible to backup and send data to and from the Playbook.

Hi,
Version 12.16 indicate an older HP Software version which is incompatible with Windows 8.1.
Download and install the latest software for Windows 8.1 from the following link:
http://ftp.hp.com/pub/softlib/software12/COL42011/mp-108821-4/OJ4620_1315-1.exe
Please let me know of any problem,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

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at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
at System.Web.UI.Page.ProcessRequest()
at System.Web.UI.Page.ProcessRequest(HttpContext context)
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Hi Mohamed,
According to your description, my understanding is that the error occurred when users login with Windows Authentication.
From the error message, I recommend to check if the anonymous access is enabled for the web application.
And please also make sure that the users all are available and have permission to access the site.
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http://social.technet.microsoft.com/Forums/en-US/28623bdc-a2f0-4876-9be4-9a764f106366/getting-spwebcurrentuser-as-null-with-windows-authentication-ad-when-configured-for-claims?forum=sharepointdevelopment
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Message was edited by: Fence Rider

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This seemed to provide the link that provided the Adobe PDF Settings tab to the Adobe PDF Printing Preferences that was missing!

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